Farm Management apprentice jobs
Sort by: relevance | dateEHS and Facilities Manager
At Mergon, we mould ideas for a sustainable future. We work with leading brands like Tesla, BMW, Xerox and Abbott to design, manufacture and deliver sustainable products for the vehicles and equipment of the future. We care deeply about our colleagues, customers and our community and have a curiosity that constantly pushes us to innovate and improve. We are competent, capable and invest in our people and our processes so that we continue to grow and do our best work every day. Role Overview We are seeking an experienced EHS and Facilities Manager to join our team at Mergon International. This is a broad and influential leadership role with accountability for the effectiveness, continual improvement and assurance of our Health and Safety Management System, which is certified to ISO 45001, our Environmental and Energy Management Systems, certified to ISO 14001 and ISO 50001, and the leadership of the Facilities team on site. A central part of the role is to help Mergon further strengthen its safety culture by embedding health and safety into day-to-day operational management. The EHS and Facilities Manager will provide the framework, expertise, coaching, challenge and assurance that enables line managers to own safe work execution and safety outcomes in their areas. The role is therefore both a technical leadership position and a key change leadership role, supporting the transition from safety being managed by the EHS function to safety being led by the line and enabled by EHS. The successful candidate will ensure strong regulatory compliance, effective risk management, meaningful employee consultation and participation, and continued improvement in EHS, facilities, energy and environmental performance across the site. Key Responsibilities Health & Safety Leadership, Governance and Management System
Senior Business Development Manager
JOB SUMMARY: Portwest is currently seeking applications for the position of Senior Business Development Manager in three verticals – Consumer/ Energy/ Industry, based in Westport Ireland or Manchester UK , on a permanent basis reporting to Director of Commercial Strategy. Portwest is a leading global manufacturer of safety wear, workwear and PPE, founded in 1904, employing over 6000 staff worldwide with 1400 styles across more than 20 ranges, on a mission to become the world's most requested PPE and Safety Wear Brand. This role focuses on driving commercial growth in one Portwest industry sectors (Consumer, Energy or Industrial) with regular international travel to customers, markets, and trade shows. KEY RESPONSIBILITIES:
Trainee Manager
Main purpose of the role: Support the management team in all aspects of the operation of the store while gaining detailed experience in individual departments throughout the store. The ideal candidate will have/be: 1 years€,, experience in the retail industry is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills is desirable Experience with fresh food Excellent communication skills Good delegation skills Highly driven with a strong work ethic Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main Duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Actively participate in all training and development initiatives, and performance assessments Merchandise and present the entire store to the highest standard at all times and in accordance with relevant store planograms and guidelines Implement planograms correctly and ensure the correct range is in place in store Gain competence with all aspects of supply procedures €" ordering, delivery procedures, stock rotation and control procedures Manage such departments as are assigned to you Engage with new initiatives and embrace new ways of working.
Assistant Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: 2 years€,, experience in a relevant position is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Implement planograms correctly and ensure the correct range is in place in store Merchandise and present the store to the highest standard Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment Support Store Manager in the development and training of the team and in ensuring the smooth running of the store Manage employee performance, giving regular feedback, recognition and encouragement Deal with all customer queries efficiently, professionally and consistent with store policy Understand achieving margins in all departments Engage with new initiatives and embrace new ways of working.
Team Manager
CORLANN –WEST REGION POST: PERMANET FULL-TIME TEAM MANAGER (Clinical Nurse Manager 2/Social Care Manager 2) CRUACHAN SERVICES (Strokestown, Elphin, Tulsk, Ballinagare & Ballaghaderreen areas) Ref: 104193 A panel may be formed as a result of this process from which subsequent Team Manager Appointments for Cruachan Adult services may be made over the next 6 months. Cruachan Adult Services provide a range of community-based servicesincluding day, residential, respite, community outreach, family support and a range of multidisciplinary support services. People are supported in day centres, supported employment, social and micro enterprises, training and education and these can be in groups or individualised. People are supported in residential settings in their own homes in the community individually and in groups. We wish to create opportunities for people who use our services to have valued social roles in their communities and to form friendships. The successful candidates will be involved in developing existing services through supporting the local staff teams. The Team Manager will have Person in Charge (PIC) responsibility and will oversee some residential and day service locations. Location: Strokestown, Elphin, Tulsk, Ballinagare & Ballaghaderreen areas. The Role: The Team Manager will provide leadership and direction for the team, actively coordinating the team to ensure the development of person-centred services as agreed on the Service Plan for each Service Area. The role is full-time supernumerary.The Team Manager will support the staff teams and be responsible for the overall operational management of specified locations of the service. The successful candidates will work closely with the Service Coordinator/ Area Manager to ensure that services are delivered in an efficient and effective manner within the agreed budget, and will be proactive members of the management team. Qualifications/Experience: Eligible applicants will be those who on the closing date for the competition have: (I) A relevant 3rd level qualification in Nursing and current Live Register Certificate from NMBI OR Be registered in the Social Car OR Be eligible under the Section 91 (existing practitioner) route for registration in the Social Care Workers Register maintained by the Social Care Workers Registration Board - CORU (evidence of application status is necessary). And The post will be rostered on a 7-day basis. It is envisaged that the post will primarily be Monday to Friday. Contracted hours of work are flexible within the hours of 8am – 8pm. Some weekend work may occasionally be required. An on-call commitment on a 7-day rostered basis is an essential requirement of the post. This is rostered between the management team for the county, currently 2-3 times per year. An on-call allowance is paid when applicable. Corlann model of service is based on Personal Outcome Measures quality and person centred planning system requiring employees to be flexible in their working hours to provide a quality service delivery for each person supported. Annual Leave: Leave will be granted according to the agreed leave assigned to the grade of the successful candidate i.e. CNM2 or SCM2. Remuneration: Based on the salary scale attached to the grade of the successful candidate, i.e., CNM2 or SCM2 per Department of Health salary scales 01/02/2026 . Tenure: This post is Permanent Full-time and pensionable. Travel: A mileage allowance is paid for work related travel. The base will be determined on appointment. Full Job Description attached Informal enquiries for this post to Patricia Coleman, Area Manager on 0871447954 Closing date for receipt of completed application forms /CV’s on-line is 5pm, Thursday 1st October 2026. Interviews will be held on the 9th October 2026 CORLANN IS AN EQUAL OPPORTUNITIES EMPLOYER
Fellowship In Labourward Management
Fellowship in Labour Ward Management Applications are invited for the role as Fellow in Labour Ward Management at The Coombe Hospital, Dublin (TCH) This fellowship will allow the successful candidate to develop significant skills in labour ward management including areas of labour ward leadership. The successful candidate will be expected to fulfil the criteria for this Fellowship as per the RCPI special interest in labour ward management module curriculum and logbook. The post is open to senior trainees in Obstetrics and Gynaecology who possess the MRCPI and/or MRCOG or equivalent. The post is for one year. Informal enquiries may be directed to: Master/CEO Professor Michael O’Connell email: master@coombe.ie or 01 408 5280 The Health Service Executive salary scales, professional qualifications and regulations will apply to this post. Intending applicants should submit Curriculum Vitae, and letter of application through www.rezoomo.ie not later than Monday, 5th October 2026 The proposed start date is July 2027. About the Hospital Established in 1826, The Coombe Hospital is a tertiary-referral voluntary teaching hospital with national, regional and area responsibilities for ensuring optimal health of mothers, women &newborns. The Hospital is the largest provider of women &newborns healthcare in the Republic of Ireland and indeed one of the largest in Europe. It is recognised for tertiary services including maternal and fetal medicine, neonatology, gynaecology and peri-operative medicine (caring for almost 9,000 women, with more than 1,000 neonatal admissions and almost 6700 gynaecology operations per annum). It is part of the Dublin and Midlands Region and is aligned with the National Women &Infants Health Programme (NWIHP), the HSE Clinical Programme in Obstetrics &Gynaecology, and the HSE Clinical Programmes of Paediatrics and Neonatology. In 2023, the hospital established a specialist epilepsy clinic with an obstetrician who is trained in maternal medicine. The Coombe Hospital Maternal Medicine clinic is the largest in Ireland, providing care across all medical specialties but in particular, haematology, cardiology, neurology, nephrology and rheumatology. The hospital also provides infectious disease, addiction and endocrine (inclusive of diabetes) clinics. The Hospital has a substantial academic portfolio in terms of multidisciplinary education, research and training, with medical students from Trinity College Dublin, University College Dublin and the Royal College of Surgeons in Ireland, and postgraduate Non-Consultant Hospital Doctors, in addition to midwifery and neonatal nursing students. The Hospital hosts three University Departments of Obstetrics &Gynaecology, the National Cellular and Molecular Cytopathology Training School and the Hub Centre for Continuing Midwifery Education in the Greater Dublin Area. 2022 marked the first year of the Hospital’s strategic plan 2022 - 2026 which was developed with the Master, the Board of Guardians and Directors and the Executive Management Team in collaboration with hospital staff and other stakeholders. This strategy continues to set the direction of the hospital, underpinned by the commitment to its purpose of providing specialist care for women and newborns putting their needs at the heart of everything we do. Our core values are empathy for all, teamwork, dignity and respect, people at the heart of everything we do and always striving to be at our best. Our vision is to be a nationally and internationally recognised leader in healthcare for women, newborns and their families. The Coombe Hospital is an equal opportunities employer.
Quality Patient & Risk Manager
Purpose of the Post The purpose of the post is to oversee the work of the Quality, Patient Safety & Risk Department in advancing patient safety and continuous quality of patient care improvement across the hospital, in line with national policy and standards within IEHG governance structures. The post holder will support the General Manager and Clinical Director in achieving excellent standards in clinical governance. They will be responsible to develop, deliver, implement and evaluate a comprehensive quality and safety programme with associated structures, policies and processes. This will involve supporting the implementation of the HSE Risk and Incident Management Policy and guidance including oversight on the management of the Hospital’s risk evaluations and processes and ensuring effective clinical incident management structures monitoring systems, policies and processes are developed and maintained. Principal Duties and Responsibilities Leadership and Accountability (Clinical Governance) · Responsibility for the management and development of the Quality, Patient Safety and Risk Department · Ensure the on-going implementation of Risk and Incident Management programme at the hospital in line with relevant national policies, procedures, protocols and guidelines within DSE governance structures · Provide support to the Hospital Management Team in the implementation and management of the hospital’s quality, patient safety and risk functions · Provide analysis reports on adverse patient safety incidents, to identify trends and opportunities for further learning, quality and safety improvements and risk reduction strategies · Provide Clinical Risk reports for Hospital Management, Quality and Safety Executive, and Safety Programme (Clinical Governance) · Support the Quality Agenda for the hospital, engendering patient safety focus. · Assist in the provision of education and guidance for relevant staff on risk and incident management in line with best practice · Assist in the development of a framework for Open Disclosure Training in SCH in conjunction with the national team and hospitals leads. · Support the monitoring the effectiveness of Open Disclosure Training across SCH on an ongoing basis and in line with relevant & new legislation. · Support the collation and interrogation of quantitative and qualitative data on patient needs, experience and outcomes of care to highlight areas for improvement across SCH. Clinical Risk and Incident Management · Work in collaboration with clinical services, senior and frontline managers to develop and implement effective organisational wide clinical risk and incident management structures, systems and processes in line with best practice. · Develop and implement processes whereby learning from incidents and near misses is gleaned and used as an education and development tool for the organisation · Collate and monitor key performance indicators related to incident and risk management in line with SCH, DSE and national requirements · Co-ordinate the development, implementation and monitoring of clinical risk management policies · Manage and oversee clinical incident reporting for SCH onto the National Incident Management System (NIMS) · Oversee, encourage and develop practice relating to the reporting, rating and review of clinical incidents (to determine contributory factors, root causes and actions required) in all clinical areas · Keep abreast of clinical risk management issues and co-ordinate implementation of actions arising from developments in national and international practice in the area of risk and incident management · Investigate serious clinical incidents/serious reportable events in agreement with hospital management in line with HSE Incident Management Framework 2020 Quality Improvement (QI) · Assist in the development of the hospital’s quality improvement programme · Develop and oversee the Clinical audit function at the hospital as part of the Quality, Patient Safety and Risk Department · Co-Ordinate and support agreed quality improvement projects within teams and across the organisation with the application of quality improvement methodologies · Manage day to day communications with QI teams to ensure appropriate progress is achieved, tracked and implemented · Ensure that the element of improvement measurement and data analysis are incorporated into all quality improvement projects and provide assistance in this regards within available resources · Co-ordinate and assist with Clinical Audit (Internal and External), Self-Assessments and National Reports · Maintain and manage the Quality System around PPPG development and approval at the hospital · Support the implementation of Quality and Patient Safety initiatives and policy within IEHG governance structures · Have a working knowledge and oversee the implementation of Health Information and Quality Authority (HIQA) Standards; HSE policies, procedures, protocols and guidelines as they apply to the role · Support St Columcille’s Hospital service user feedback and experience under the ‘Your Service, Your Say’ policy. Human Resources / Supervision of Staff · Lead, manage and support the department staff and enable other team members to carry out their responsibilities, ensuring appropriate delegation of responsibility and authority · Review the conduct and completion of assignments of staff in accordance with the operational plan and expected quality standards · Keep in touch with workloads of staff members to gauge levels of wellbeing and morale in the team · Management the performance of staff, dealing with underperformance in a timely and constructive manner · Conduct regular team meetings to keep staff informed and to hear views · Create and promote a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships with other teams and disciplines · Solve problems and ensure decisions are in line with local and national agreements · Identify and agree training and development needs of team and design plan to meet needs · Pursue and promote continued professional development in order to develop leadership and management expertise and professional knowledge Standards, Regulations, Policies, Procedures & Legislation · Contribute to the development of policies and procedures and ensure consistent adherence to procedures and current standards within area of responsibility · Effective discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures · Maintain own knowledge of relevant policies, procedures, guidelines an practices to perform the role effectively and to ensure standards are met by own team · Maintain own knowledge of relevant regularisation and legislation internal and external to HSE · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role e.g. Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service Education and Training · Provide advice on a day to day basis for staff with regard to the management of clinical incidents and risks · Provide information/education, updates and training as appropriate to the role Eligibility Criteria Qualifications and/ or experience Eligible applicants will be those who on the closing date for the competition: (a) Have satisfactory experience in an office under the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 at a level not lower than that of Grade V (or equivalent) And (b) Significant experience of working in the health services in a post that has involved risk management, incident management and investigations as relevant to this role Or (c) Candidates must have at the latest date of application:- An academic award in Quality, Risk or Audit in Healthcare at Level 6 (or higher) on the Quality and Qualifications Ireland (QQI) framework or equivalent Or A professional qualification in a health related area And (d) Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements · Experience of working at a senior level in a healthcare environment in a post that has involved quality and patient safety relevant to this role. · Experience of leading change in a complex organisation. · Experience of managing and working collaboratively Other requirements specific to the post The successful post holder will be required to participate in the Senior Management On-Call rota. Skills, competencies and/or knowledge Professional Knowledge & Experience · Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role · Maximises the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. · Demonstrate the ability to work in line with relevant policies and procedures · Demonstrate commitment to developing own professional knowledge and expertise Planning and Managing Resources · Demonstrate the ability to effectively plan and manage resources, effectively handle multiple projects concurrently, structuring and organising own workload and that of others effectively · Demonstrate responsibility and accountability for the timely delivery of agreed objectives · Challenges processes to improve efficiencies where appropriate, is committed to attaining value for money Commitment to a Quality Service · Demonstrates evidence of practicing and promoting a strong focus on delivering high quality customer service for internal and external customers and an awareness and appreciation of the service user · Ensure attention to detail and a consistent adherence to procedures and standards within area of responsibility · Embraces and promotes the change agenda, supporting others through change · Demonstrate flexibility and initiative during challenging times and an ability to persevere despite setbacks Evaluating Information, Problem Solving & Decision Making · Demonstrate numeracy skills, an ability to analyse and evaluate information, considering a range of critical and complex factors in making effective decisions. Recognises when it is appropriate to refer decisions to a higher level of management · Demonstrate initiative in the resolution of complex issues / problem solving and proactively develop new proposals and recommend solutions · Ability to confidently explain the rationale behind decisions when faced with opposition Team Working · The ability to work both independently and collaboratively within a dynamic team and multi stakeholder environment · Demonstrate an ability to work as part of the team in establishing a shared sense of purpose and unity across a number of teams delivering on different projects · Demonstrate leadership; creating team spirit; leading by example, coaching and supporting individuals to facilitate high performance and staff development · Demonstrate a commitment to promoting a culture of involvement and consultation within the team, welcoming contributions from others Communications & Interpersonal Skills · Demonstrates excellent communication and interpersonal skills including the ability to present complex information in a clear, concise and confident manner (written & verbal). Strong presentation skills · Demonstrate the ability to influence people and events and the ability to build and maintain relationships with a variety of stakeholders, working collaboratively within a multi stakeholder environment · Demonstrate commitment to regular two-way communication across functions and levels, ensuring that messages are clearly understood Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”. Codes of practice are published by the CPSA and are available on www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on www.cpsa.ie . The reform programme outlined for the Health Services may impact on this role and as structures change the job description may be reviewed. This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. PLEASE COMPLETE AND UPLOAD THE APPLICATION FORM ATTACHED TO THE JOB ADVERT. CVs WILL NOT BE ACCEPTED FOR THIS ROLE
IPMS Lead Application Specialist / Administration Manager
Please complete application form in order to apply. CV's will not be accepted. The purpose of this post: · To work as part of the Management Team of St. Luke’s General Hospital to implement the iPMS product functionality, ensuring that the system is configured to reflect the information requirements of the hospital in the context of key performance indicators, national standards and process improvements of the hospital patient management system. · Administration Lead for the Management of Inpatient and Outpatient Services for Scheduled Care. Provide strategic leadership and direct line management to Administration Managers, ensuring resources are effectively deployed and robust support plans are in place to facilitate new service developments and service reconfigurations in line with service requirements.
Clinical Nurse Manager
Avista is a person-centred, rights-based organisation that is dedicated to improving the lives of children and adults with disabilities. We provide a wide range of services including Day, Residential and Respite supports to both children and adults in various locations across Dublin, Limerick and North Tipperary. Avista is looking for candidates who are committed to supporting people with Intellectual Disabilities and their families, in a person-centred, community based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. . JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: CLINICAL NURSE MANAGER 3 (CNM3) DUBLIN SERVICES located across D15, D11 AND D7 Subject to location being changed within Dublin Services PERMANENT FULL-TIME CONTRACT (37.5HPW) Salary: €72,146 - €81,478 *Salary subject to Relevant Public Sector Experience . REF: 104187 Essential: Please submit a Cover letter and CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Deirdre Bolton, Service Manager, @Deirdre.Bolton@avistaclg.ie Closing date for receipt of applications is the 5th of October 2026 Avista reserves the right to close the competition early should a sufficient number of applications be received. A panel may be formed from which current and future Full Time, Part Time, Permanent or Temporary vacancies across Avista may be filled. Avista is a public body and subject to Freedom of Information and Data Protection Requests. Avista is an equal opportunities employer. Subject to location being changed within the Dublin Service in this role. CNM3 Jobs in Dublin. Day Services Manager Jobs in Dublin. Direct applications only.
CIE Data Analytics Manager
Job Title: : CIE Data Analytics Manager Vacancy ID : 102223 Vacancy Type : Permanent Post Date : 21-Sep-2026 Close Date : 05-Oct-2026 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As CIE Data Analytics Manager, you will lead a team of CIE Data Analysts responsible for delivering high-quality data analysis, validation, MI, evidence, and analytics outputs that support the identification, remediation, and prevention of Customer Impacting Errors (CIEs) across the bank. You will manage the delivery of analytical workstreams that support customer remediation and redress activity, ensuring outputs are accurate, fair, timely, traceable, and suitable for governance, audit, and regulatory review. This role is central to ensuring that CIE data outputs support fair customer outcomes and align with the bank’s obligations under the Consumer Protection Code, GDPR, internal policy, and relevant regulatory expectations. You will work closely with the Senior Manager, CIE Data & Analytics Solutions, CIE Data Solutions Architects, Operations, Risk, Compliance, Legal, Audit, Technology and business CIE owners to ensure the team delivers controlled and defensible analytical outputs from source data through to customer outcomes. Responsibilities: This is a permanent role based in St. Stephen’s Green/Cork Airport Business Park (Hybrid Options available within Republic of Ireland only). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.