Sales apprentice jobs
Sort by: relevance | dateSales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Parts Sales Executive
Are you a motivated individual who enjoys meeting and exceeding targets? Can you develop and maintain long term relationships with customers? The ideal person will have/be: If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities. In addition to filling this vacancy Agnews, reserve the right to create a reserve list of successful applicants in merit order. The list may remain live for up to 6 months or until exhausted, whichever is sooner. If the same post or similar post becomes available during the “live” period, you may be offered the post, if eligible and based on the information you have previously provided.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Sales Assistant
Competitive Pay | Bonus Scheme | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent Benefits You will be required to work the following days: Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays We are looking to cover 8 hours per week, Permanent The rate of pay will be between €15.86 - €15.86 At Pandora, we’re all about creating moments that matter. As a Sales Assistant, you’ll help customers discover beautiful, hand-finished jewellery that tells their story — turning each interaction into a special memory. We're on the lookout for results-driven, target-focused individuals. If you’re passionate about engaging with customers, achieving and exceeding sales goals, and leaving a lasting impression, then Pandora is the place for you! Proud to be named one of the Sunday Times’ ‘Best Places to Work 2023’ in the UK, we want you to be part of our success. The Role As a Sales Assistant at Pandora, you’ll live our values of dreaming, daring, caring, and delivering every day. From welcoming customers to curating jewellery selections and celebrating their unique moments, you'll make their visit unforgettable. You’ll be the link between our products and our customers, driving sales, delivering excellent service, and sharing your love for our sustainability and quality craftsmanship. What You'll Do Ready to Join Us? If you’re ready to make meaningful connections and craft incredible moments for our customers, don’t miss out! Please click apply to submit your application. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age. * If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible* About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Business and Operations Apprentice
Role Overview: As a Business and Operations Apprentice, you will earn as you learn and gain a recognised qualification alongside practical hands-on experience working for one of a variety of Civil Service organisations. Whether you are school leaver, starting out in your career, looking to upskill, or change career, this apprenticeship may be for you. The comprehensive teaching and learning experience will lay a strong foundation for long-term career growth in the Civil Service. As a Business and Operations Apprentice, you will improve your skills and knowledge in areas such as: • improving operational delivery and business performance, • budgeting and financial management, • providing quality customer service to the public, • project management and evaluating performance, • the use of technology and data to improve processes, • human resources and talent management. Throughout the programme, you will also build your understanding of how public services are delivered, engage with a variety of business functions, and improve your digital and leadership capabilities in a changing world of work. For the English language stream, positions are available in Dublin, Kildare, Laois and Leitrim. Some of the positions available in this competition will provide an opportunity for suitable candidates to develop their Irish skills further, through an Irish language stream in the following locations: Donegal (Gaoth Dobhair) and Galway (Na Forbacha). You will find out more about the Irish language stream later in this booklet. Candidates who successfully complete their apprenticeship will be given the opportunity to continue to develop their career at Executive Officer level, which is the entry grade to junior management in the Civil Service. Why not take this exciting opportunity to join us and to earn while you learn? Who should apply? We are looking for people who are enthusiastic about learning new skills, making positive changes to society, and seeking to kick-start a career in the Civil Service. Are you someone who: • wants to Earn as you Learn, gaining a recognised qualification while working in a supportive environment? • is enthusiastic, adaptable and eager to develop new skills? • holds a strong commitment to public service, with a desire to contribute positively to society? • is a good communicator who enjoys collaborating as part of a team or project group? • is motivated by challenge and driven to overcome obstacles? • is driven to create meaningful, positive change? For the Irish language stream, are you someone who: • is eager to provide Irish language or bilingual services to the public? • wants to develop your Irish language skills? The 26 month Business and Operations apprenticeship programme is designed to be inclusive and accessible, welcoming applicants from diverse backgrounds, experiences, and educational levels. Whatever your individual journey, the apprenticeship is a unique opportunity to grow, contribute and build a meaningful career in the Civil Service. Please note as follows: • The Principal Conditions of Service applicable to the role, including details of salary, and Eligibility to Compete and Certain Restrictions on Eligibility applicable to the role, including citizenship requirements, are accessible in Booklet III of the additional documents on the job listing. • Information on location of vacancies and the General Rules and Regulations Governing Recruitment Competitions held by publicjobs are accessible in Booklet II of the additional documents on the job listing. • Further information about the Civil Service career path, including the grade structure, is accessible on our website EN or GA. • Visit the FAQ page on our website EN or GA for more information about the recruitment process. Essential Requirements: Candidates must, on or before Thursday 30th April 2026: (a) be at least 18 years of age and (b) possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major award on the National Framework of Qualifications. Applicants who possess a Level 5 qualification or higher are also eligible and encouraged to apply. Candidates must also be able to demonstrate their interest in and motivation for becoming a Business and Operations Apprentice in the Civil Service. During the interview, a candidate’s interest and motivation will be assessed along with the following two capability areas: Evidence Informed Delivery Communicating and Collaborating For further information on the interest and motivation section and the capability areas which will be assessed at interview, please see page 13. In addition to the above, candidates applying for the Irish language stream should satisfy themselves that they have a minimum B1 level of spoken Irish on the Common European Framework of Reference for Languages CEFR using the self assessment grid EN or GA. Candidates should expect to have their spoken Irish assessed as part of the interview stage. Candidates who possess a B2 level or higher of spoken Irish are also eligible and encouraged to apply. Key Duties and Responsibilities: The specific duties of each apprenticeship role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all roles, such as: • Attending all scheduled training as part of this apprenticeship • Meeting all progression milestones, and achieve the required certifications as outlined throughout the apprenticeship programme • Completing on the job training • Playing an active role on the team, and participating effectively as a team member in pursuit of team goals • Collaborating effectively with other teams and business units in your organisation to ensure the delivery of high quality work in a timely manner • Being enthusiastic and flexible, results focused with the ability to work independently • Presenting written material in a clear, concise and comprehensive manner • Improving customer service processes and dealing directly with the public to deliver services and initiatives • Participating in organisational activities and contributing new ideas to improve processes • Providing Irish language or bilingual services to the public Irish language stream only • Carrying out any other duties relevant to the role which may be identified from time to time This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Pathway to Executive Officer in the Civil Service: If you successfully complete your Civil Service Business and Operations Apprenticeship, this opens the possibility of a bright future ahead of you as an Executive Officer in the Civil Service. For those Business and Operations apprentices who successfully complete all elements of their 26 month programme and who are on track to achieve the QQI Level 6 NFQ award, you will be given the opportunity to join the Civil Service as an Executive Officer. During the final quarter of the programme, qualifying apprentices will be invited to apply to a specific competition run by publicjobs to be appointed as an Executive Officer. To note, a specific Irish language competition will be run for qualifying apprentices on the Irish language stream. For the Irish language stream, you must also have obtained a minimum B2 level on the CEFR to be eligible for a confined competition for an Irish language Executive Officer position. If successful, you will be appointed as an Executive Officer in the Civil Service, and potentially within the organisation where you have completed your apprenticeship. Salary: €28,814 per year
Business and Operations Apprentice
Role Overview: As a Business and Operations Apprentice, you will earn as you learn and gain a recognised qualification alongside practical hands-on experience working for one of a variety of Civil Service organisations. Whether you are school leaver, starting out in your career, looking to upskill, or change career, this apprenticeship may be for you. The comprehensive teaching and learning experience will lay a strong foundation for long-term career growth in the Civil Service. As a Business and Operations Apprentice, you will improve your skills and knowledge in areas such as: • improving operational delivery and business performance, • budgeting and financial management, • providing quality customer service to the public, • project management and evaluating performance, • the use of technology and data to improve processes, • human resources and talent management. Throughout the programme, you will also build your understanding of how public services are delivered, engage with a variety of business functions, and improve your digital and leadership capabilities in a changing world of work. For the English language stream, positions are available in Dublin, Kildare, Laois and Leitrim. Some of the positions available in this competition will provide an opportunity for suitable candidates to develop their Irish skills further, through an Irish language stream in the following locations: Donegal (Gaoth Dobhair) and Galway (Na Forbacha). You will find out more about the Irish language stream later in this booklet. Candidates who successfully complete their apprenticeship will be given the opportunity to continue to develop their career at Executive Officer level, which is the entry grade to junior management in the Civil Service. Why not take this exciting opportunity to join us and to earn while you learn? Who should apply? We are looking for people who are enthusiastic about learning new skills, making positive changes to society, and seeking to kick-start a career in the Civil Service. Are you someone who: • wants to Earn as you Learn, gaining a recognised qualification while working in a supportive environment? • is enthusiastic, adaptable and eager to develop new skills? • holds a strong commitment to public service, with a desire to contribute positively to society? • is a good communicator who enjoys collaborating as part of a team or project group? • is motivated by challenge and driven to overcome obstacles? • is driven to create meaningful, positive change? For the Irish language stream, are you someone who: • is eager to provide Irish language or bilingual services to the public? • wants to develop your Irish language skills? The 26 month Business and Operations apprenticeship programme is designed to be inclusive and accessible, welcoming applicants from diverse backgrounds, experiences, and educational levels. Whatever your individual journey, the apprenticeship is a unique opportunity to grow, contribute and build a meaningful career in the Civil Service. Please note as follows: • The Principal Conditions of Service applicable to the role, including details of salary, and Eligibility to Compete and Certain Restrictions on Eligibility applicable to the role, including citizenship requirements, are accessible in Booklet III of the additional documents on the job listing. • Information on location of vacancies and the General Rules and Regulations Governing Recruitment Competitions held by publicjobs are accessible in Booklet II of the additional documents on the job listing. • Further information about the Civil Service career path, including the grade structure, is accessible on our website EN or GA. • Visit the FAQ page on our website EN or GA for more information about the recruitment process. Essential Requirements: Candidates must, on or before Thursday 30th April 2026: (a) be at least 18 years of age and (b) possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major award on the National Framework of Qualifications. Applicants who possess a Level 5 qualification or higher are also eligible and encouraged to apply. Candidates must also be able to demonstrate their interest in and motivation for becoming a Business and Operations Apprentice in the Civil Service. During the interview, a candidate’s interest and motivation will be assessed along with the following two capability areas: Evidence Informed Delivery Communicating and Collaborating For further information on the interest and motivation section and the capability areas which will be assessed at interview, please see page 13. In addition to the above, candidates applying for the Irish language stream should satisfy themselves that they have a minimum B1 level of spoken Irish on the Common European Framework of Reference for Languages CEFR using the self assessment grid EN or GA. Candidates should expect to have their spoken Irish assessed as part of the interview stage. Candidates who possess a B2 level or higher of spoken Irish are also eligible and encouraged to apply. Key Duties and Responsibilities: The specific duties of each apprenticeship role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all roles, such as: • Attending all scheduled training as part of this apprenticeship • Meeting all progression milestones, and achieve the required certifications as outlined throughout the apprenticeship programme • Completing on the job training • Playing an active role on the team, and participating effectively as a team member in pursuit of team goals • Collaborating effectively with other teams and business units in your organisation to ensure the delivery of high quality work in a timely manner • Being enthusiastic and flexible, results focused with the ability to work independently • Presenting written material in a clear, concise and comprehensive manner • Improving customer service processes and dealing directly with the public to deliver services and initiatives • Participating in organisational activities and contributing new ideas to improve processes • Providing Irish language or bilingual services to the public Irish language stream only • Carrying out any other duties relevant to the role which may be identified from time to time This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Pathway to Executive Officer in the Civil Service: If you successfully complete your Civil Service Business and Operations Apprenticeship, this opens the possibility of a bright future ahead of you as an Executive Officer in the Civil Service. For those Business and Operations apprentices who successfully complete all elements of their 26 month programme and who are on track to achieve the QQI Level 6 NFQ award, you will be given the opportunity to join the Civil Service as an Executive Officer. During the final quarter of the programme, qualifying apprentices will be invited to apply to a specific competition run by publicjobs to be appointed as an Executive Officer. To note, a specific Irish language competition will be run for qualifying apprentices on the Irish language stream. For the Irish language stream, you must also have obtained a minimum B2 level on the CEFR to be eligible for a confined competition for an Irish language Executive Officer position. If successful, you will be appointed as an Executive Officer in the Civil Service, and potentially within the organisation where you have completed your apprenticeship. Salary: €28,814 per year
Business and Operations Apprentice
Role Overview: As a Business and Operations Apprentice, you will earn as you learn and gain a recognised qualification alongside practical hands-on experience working for one of a variety of Civil Service organisations. Whether you are school leaver, starting out in your career, looking to upskill, or change career, this apprenticeship may be for you. The comprehensive teaching and learning experience will lay a strong foundation for long-term career growth in the Civil Service. As a Business and Operations Apprentice, you will improve your skills and knowledge in areas such as: • improving operational delivery and business performance, • budgeting and financial management, • providing quality customer service to the public, • project management and evaluating performance, • the use of technology and data to improve processes, • human resources and talent management. Throughout the programme, you will also build your understanding of how public services are delivered, engage with a variety of business functions, and improve your digital and leadership capabilities in a changing world of work. For the English language stream, positions are available in Dublin, Kildare, Laois and Leitrim. Some of the positions available in this competition will provide an opportunity for suitable candidates to develop their Irish skills further, through an Irish language stream in the following locations: Donegal (Gaoth Dobhair) and Galway (Na Forbacha). You will find out more about the Irish language stream later in this booklet. Candidates who successfully complete their apprenticeship will be given the opportunity to continue to develop their career at Executive Officer level, which is the entry grade to junior management in the Civil Service. Why not take this exciting opportunity to join us and to earn while you learn? Who should apply? We are looking for people who are enthusiastic about learning new skills, making positive changes to society, and seeking to kick-start a career in the Civil Service. Are you someone who: • wants to Earn as you Learn, gaining a recognised qualification while working in a supportive environment? • is enthusiastic, adaptable and eager to develop new skills? • holds a strong commitment to public service, with a desire to contribute positively to society? • is a good communicator who enjoys collaborating as part of a team or project group? • is motivated by challenge and driven to overcome obstacles? • is driven to create meaningful, positive change? For the Irish language stream, are you someone who: • is eager to provide Irish language or bilingual services to the public? • wants to develop your Irish language skills? The 26 month Business and Operations apprenticeship programme is designed to be inclusive and accessible, welcoming applicants from diverse backgrounds, experiences, and educational levels. Whatever your individual journey, the apprenticeship is a unique opportunity to grow, contribute and build a meaningful career in the Civil Service. Please note as follows: • The Principal Conditions of Service applicable to the role, including details of salary, and Eligibility to Compete and Certain Restrictions on Eligibility applicable to the role, including citizenship requirements, are accessible in Booklet III of the additional documents on the job listing. • Information on location of vacancies and the General Rules and Regulations Governing Recruitment Competitions held by publicjobs are accessible in Booklet II of the additional documents on the job listing. • Further information about the Civil Service career path, including the grade structure, is accessible on our website EN or GA. • Visit the FAQ page on our website EN or GA for more information about the recruitment process. Essential Requirements: Candidates must, on or before Thursday 30th April 2026: (a) be at least 18 years of age and (b) possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major award on the National Framework of Qualifications. Applicants who possess a Level 5 qualification or higher are also eligible and encouraged to apply. Candidates must also be able to demonstrate their interest in and motivation for becoming a Business and Operations Apprentice in the Civil Service. During the interview, a candidate’s interest and motivation will be assessed along with the following two capability areas: Evidence Informed Delivery Communicating and Collaborating For further information on the interest and motivation section and the capability areas which will be assessed at interview, please see page 13. In addition to the above, candidates applying for the Irish language stream should satisfy themselves that they have a minimum B1 level of spoken Irish on the Common European Framework of Reference for Languages CEFR using the self assessment grid EN or GA. Candidates should expect to have their spoken Irish assessed as part of the interview stage. Candidates who possess a B2 level or higher of spoken Irish are also eligible and encouraged to apply. Key Duties and Responsibilities: The specific duties of each apprenticeship role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all roles, such as: • Attending all scheduled training as part of this apprenticeship • Meeting all progression milestones, and achieve the required certifications as outlined throughout the apprenticeship programme • Completing on the job training • Playing an active role on the team, and participating effectively as a team member in pursuit of team goals • Collaborating effectively with other teams and business units in your organisation to ensure the delivery of high quality work in a timely manner • Being enthusiastic and flexible, results focused with the ability to work independently • Presenting written material in a clear, concise and comprehensive manner • Improving customer service processes and dealing directly with the public to deliver services and initiatives • Participating in organisational activities and contributing new ideas to improve processes • Providing Irish language or bilingual services to the public Irish language stream only • Carrying out any other duties relevant to the role which may be identified from time to time This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Pathway to Executive Officer in the Civil Service: If you successfully complete your Civil Service Business and Operations Apprenticeship, this opens the possibility of a bright future ahead of you as an Executive Officer in the Civil Service. For those Business and Operations apprentices who successfully complete all elements of their 26 month programme and who are on track to achieve the QQI Level 6 NFQ award, you will be given the opportunity to join the Civil Service as an Executive Officer. During the final quarter of the programme, qualifying apprentices will be invited to apply to a specific competition run by publicjobs to be appointed as an Executive Officer. To note, a specific Irish language competition will be run for qualifying apprentices on the Irish language stream. For the Irish language stream, you must also have obtained a minimum B2 level on the CEFR to be eligible for a confined competition for an Irish language Executive Officer position. If successful, you will be appointed as an Executive Officer in the Civil Service, and potentially within the organisation where you have completed your apprenticeship. Salary: €28,814 per year
Business and Operations Apprentice
Role Overview: As a Business and Operations Apprentice, you will earn as you learn and gain a recognised qualification alongside practical hands-on experience working for one of a variety of Civil Service organisations. Whether you are school leaver, starting out in your career, looking to upskill, or change career, this apprenticeship may be for you. The comprehensive teaching and learning experience will lay a strong foundation for long-term career growth in the Civil Service. As a Business and Operations Apprentice, you will improve your skills and knowledge in areas such as: • improving operational delivery and business performance, • budgeting and financial management, • providing quality customer service to the public, • project management and evaluating performance, • the use of technology and data to improve processes, • human resources and talent management. Throughout the programme, you will also build your understanding of how public services are delivered, engage with a variety of business functions, and improve your digital and leadership capabilities in a changing world of work. For the English language stream, positions are available in Dublin, Kildare, Laois and Leitrim. Some of the positions available in this competition will provide an opportunity for suitable candidates to develop their Irish skills further, through an Irish language stream in the following locations: Donegal (Gaoth Dobhair) and Galway (Na Forbacha). You will find out more about the Irish language stream later in this booklet. Candidates who successfully complete their apprenticeship will be given the opportunity to continue to develop their career at Executive Officer level, which is the entry grade to junior management in the Civil Service. Why not take this exciting opportunity to join us and to earn while you learn? Who should apply? We are looking for people who are enthusiastic about learning new skills, making positive changes to society, and seeking to kick-start a career in the Civil Service. Are you someone who: • wants to Earn as you Learn, gaining a recognised qualification while working in a supportive environment? • is enthusiastic, adaptable and eager to develop new skills? • holds a strong commitment to public service, with a desire to contribute positively to society? • is a good communicator who enjoys collaborating as part of a team or project group? • is motivated by challenge and driven to overcome obstacles? • is driven to create meaningful, positive change? For the Irish language stream, are you someone who: • is eager to provide Irish language or bilingual services to the public? • wants to develop your Irish language skills? The 26 month Business and Operations apprenticeship programme is designed to be inclusive and accessible, welcoming applicants from diverse backgrounds, experiences, and educational levels. Whatever your individual journey, the apprenticeship is a unique opportunity to grow, contribute and build a meaningful career in the Civil Service. Please note as follows: • The Principal Conditions of Service applicable to the role, including details of salary, and Eligibility to Compete and Certain Restrictions on Eligibility applicable to the role, including citizenship requirements, are accessible in Booklet III of the additional documents on the job listing. • Information on location of vacancies and the General Rules and Regulations Governing Recruitment Competitions held by publicjobs are accessible in Booklet II of the additional documents on the job listing. • Further information about the Civil Service career path, including the grade structure, is accessible on our website EN or GA. • Visit the FAQ page on our website EN or GA for more information about the recruitment process. Essential Requirements: Candidates must, on or before Thursday 30th April 2026: (a) be at least 18 years of age and (b) possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major award on the National Framework of Qualifications. Applicants who possess a Level 5 qualification or higher are also eligible and encouraged to apply. Candidates must also be able to demonstrate their interest in and motivation for becoming a Business and Operations Apprentice in the Civil Service. During the interview, a candidate’s interest and motivation will be assessed along with the following two capability areas: Evidence Informed Delivery Communicating and Collaborating For further information on the interest and motivation section and the capability areas which will be assessed at interview, please see page 13. In addition to the above, candidates applying for the Irish language stream should satisfy themselves that they have a minimum B1 level of spoken Irish on the Common European Framework of Reference for Languages CEFR using the self assessment grid EN or GA. Candidates should expect to have their spoken Irish assessed as part of the interview stage. Candidates who possess a B2 level or higher of spoken Irish are also eligible and encouraged to apply. Key Duties and Responsibilities: The specific duties of each apprenticeship role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all roles, such as: • Attending all scheduled training as part of this apprenticeship • Meeting all progression milestones, and achieve the required certifications as outlined throughout the apprenticeship programme • Completing on the job training • Playing an active role on the team, and participating effectively as a team member in pursuit of team goals • Collaborating effectively with other teams and business units in your organisation to ensure the delivery of high quality work in a timely manner • Being enthusiastic and flexible, results focused with the ability to work independently • Presenting written material in a clear, concise and comprehensive manner • Improving customer service processes and dealing directly with the public to deliver services and initiatives • Participating in organisational activities and contributing new ideas to improve processes • Providing Irish language or bilingual services to the public Irish language stream only • Carrying out any other duties relevant to the role which may be identified from time to time This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Pathway to Executive Officer in the Civil Service: If you successfully complete your Civil Service Business and Operations Apprenticeship, this opens the possibility of a bright future ahead of you as an Executive Officer in the Civil Service. For those Business and Operations apprentices who successfully complete all elements of their 26 month programme and who are on track to achieve the QQI Level 6 NFQ award, you will be given the opportunity to join the Civil Service as an Executive Officer. During the final quarter of the programme, qualifying apprentices will be invited to apply to a specific competition run by publicjobs to be appointed as an Executive Officer. To note, a specific Irish language competition will be run for qualifying apprentices on the Irish language stream. For the Irish language stream, you must also have obtained a minimum B2 level on the CEFR to be eligible for a confined competition for an Irish language Executive Officer position. If successful, you will be appointed as an Executive Officer in the Civil Service, and potentially within the organisation where you have completed your apprenticeship. Salary: €28,814 per year
Business and Operations Apprentice
Role Overview: As a Business and Operations Apprentice, you will earn as you learn and gain a recognised qualification alongside practical hands-on experience working for one of a variety of Civil Service organisations. Whether you are school leaver, starting out in your career, looking to upskill, or change career, this apprenticeship may be for you. The comprehensive teaching and learning experience will lay a strong foundation for long-term career growth in the Civil Service. As a Business and Operations Apprentice, you will improve your skills and knowledge in areas such as: • improving operational delivery and business performance, • budgeting and financial management, • providing quality customer service to the public, • project management and evaluating performance, • the use of technology and data to improve processes, • human resources and talent management. Throughout the programme, you will also build your understanding of how public services are delivered, engage with a variety of business functions, and improve your digital and leadership capabilities in a changing world of work. For the English language stream, positions are available in Dublin, Kildare, Laois and Leitrim. Some of the positions available in this competition will provide an opportunity for suitable candidates to develop their Irish skills further, through an Irish language stream in the following locations: Donegal (Gaoth Dobhair) and Galway (Na Forbacha). You will find out more about the Irish language stream later in this booklet. Candidates who successfully complete their apprenticeship will be given the opportunity to continue to develop their career at Executive Officer level, which is the entry grade to junior management in the Civil Service. Why not take this exciting opportunity to join us and to earn while you learn? Who should apply? We are looking for people who are enthusiastic about learning new skills, making positive changes to society, and seeking to kick-start a career in the Civil Service. Are you someone who: • wants to Earn as you Learn, gaining a recognised qualification while working in a supportive environment? • is enthusiastic, adaptable and eager to develop new skills? • holds a strong commitment to public service, with a desire to contribute positively to society? • is a good communicator who enjoys collaborating as part of a team or project group? • is motivated by challenge and driven to overcome obstacles? • is driven to create meaningful, positive change? For the Irish language stream, are you someone who: • is eager to provide Irish language or bilingual services to the public? • wants to develop your Irish language skills? The 26 month Business and Operations apprenticeship programme is designed to be inclusive and accessible, welcoming applicants from diverse backgrounds, experiences, and educational levels. Whatever your individual journey, the apprenticeship is a unique opportunity to grow, contribute and build a meaningful career in the Civil Service. Please note as follows: • The Principal Conditions of Service applicable to the role, including details of salary, and Eligibility to Compete and Certain Restrictions on Eligibility applicable to the role, including citizenship requirements, are accessible in Booklet III of the additional documents on the job listing. • Information on location of vacancies and the General Rules and Regulations Governing Recruitment Competitions held by publicjobs are accessible in Booklet II of the additional documents on the job listing. • Further information about the Civil Service career path, including the grade structure, is accessible on our website EN or GA. • Visit the FAQ page on our website EN or GA for more information about the recruitment process. Essential Requirements: Candidates must, on or before Thursday 30th April 2026: (a) be at least 18 years of age and (b) possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major award on the National Framework of Qualifications. Applicants who possess a Level 5 qualification or higher are also eligible and encouraged to apply. Candidates must also be able to demonstrate their interest in and motivation for becoming a Business and Operations Apprentice in the Civil Service. During the interview, a candidate’s interest and motivation will be assessed along with the following two capability areas: Evidence Informed Delivery Communicating and Collaborating For further information on the interest and motivation section and the capability areas which will be assessed at interview, please see page 13. In addition to the above, candidates applying for the Irish language stream should satisfy themselves that they have a minimum B1 level of spoken Irish on the Common European Framework of Reference for Languages CEFR using the self assessment grid EN or GA. Candidates should expect to have their spoken Irish assessed as part of the interview stage. Candidates who possess a B2 level or higher of spoken Irish are also eligible and encouraged to apply. Key Duties and Responsibilities: The specific duties of each apprenticeship role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all roles, such as: • Attending all scheduled training as part of this apprenticeship • Meeting all progression milestones, and achieve the required certifications as outlined throughout the apprenticeship programme • Completing on the job training • Playing an active role on the team, and participating effectively as a team member in pursuit of team goals • Collaborating effectively with other teams and business units in your organisation to ensure the delivery of high quality work in a timely manner • Being enthusiastic and flexible, results focused with the ability to work independently • Presenting written material in a clear, concise and comprehensive manner • Improving customer service processes and dealing directly with the public to deliver services and initiatives • Participating in organisational activities and contributing new ideas to improve processes • Providing Irish language or bilingual services to the public Irish language stream only • Carrying out any other duties relevant to the role which may be identified from time to time This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Pathway to Executive Officer in the Civil Service: If you successfully complete your Civil Service Business and Operations Apprenticeship, this opens the possibility of a bright future ahead of you as an Executive Officer in the Civil Service. For those Business and Operations apprentices who successfully complete all elements of their 26 month programme and who are on track to achieve the QQI Level 6 NFQ award, you will be given the opportunity to join the Civil Service as an Executive Officer. During the final quarter of the programme, qualifying apprentices will be invited to apply to a specific competition run by publicjobs to be appointed as an Executive Officer. To note, a specific Irish language competition will be run for qualifying apprentices on the Irish language stream. For the Irish language stream, you must also have obtained a minimum B2 level on the CEFR to be eligible for a confined competition for an Irish language Executive Officer position. If successful, you will be appointed as an Executive Officer in the Civil Service, and potentially within the organisation where you have completed your apprenticeship. Salary: €28,814 per year
Business and Operations Apprentice
Role Overview: As a Business and Operations Apprentice, you will earn as you learn and gain a recognised qualification alongside practical hands-on experience working for one of a variety of Civil Service organisations. Whether you are school leaver, starting out in your career, looking to upskill, or change career, this apprenticeship may be for you. The comprehensive teaching and learning experience will lay a strong foundation for long-term career growth in the Civil Service. As a Business and Operations Apprentice, you will improve your skills and knowledge in areas such as: • improving operational delivery and business performance, • budgeting and financial management, • providing quality customer service to the public, • project management and evaluating performance, • the use of technology and data to improve processes, • human resources and talent management. Throughout the programme, you will also build your understanding of how public services are delivered, engage with a variety of business functions, and improve your digital and leadership capabilities in a changing world of work. For the English language stream, positions are available in Dublin, Kildare, Laois and Leitrim. Some of the positions available in this competition will provide an opportunity for suitable candidates to develop their Irish skills further, through an Irish language stream in the following locations: Donegal (Gaoth Dobhair) and Galway (Na Forbacha). You will find out more about the Irish language stream later in this booklet. Candidates who successfully complete their apprenticeship will be given the opportunity to continue to develop their career at Executive Officer level, which is the entry grade to junior management in the Civil Service. Why not take this exciting opportunity to join us and to earn while you learn? Who should apply? We are looking for people who are enthusiastic about learning new skills, making positive changes to society, and seeking to kick-start a career in the Civil Service. Are you someone who: • wants to Earn as you Learn, gaining a recognised qualification while working in a supportive environment? • is enthusiastic, adaptable and eager to develop new skills? • holds a strong commitment to public service, with a desire to contribute positively to society? • is a good communicator who enjoys collaborating as part of a team or project group? • is motivated by challenge and driven to overcome obstacles? • is driven to create meaningful, positive change? For the Irish language stream, are you someone who: • is eager to provide Irish language or bilingual services to the public? • wants to develop your Irish language skills? The 26 month Business and Operations apprenticeship programme is designed to be inclusive and accessible, welcoming applicants from diverse backgrounds, experiences, and educational levels. Whatever your individual journey, the apprenticeship is a unique opportunity to grow, contribute and build a meaningful career in the Civil Service. Please note as follows: • The Principal Conditions of Service applicable to the role, including details of salary, and Eligibility to Compete and Certain Restrictions on Eligibility applicable to the role, including citizenship requirements, are accessible in Booklet III of the additional documents on the job listing. • Information on location of vacancies and the General Rules and Regulations Governing Recruitment Competitions held by publicjobs are accessible in Booklet II of the additional documents on the job listing. • Further information about the Civil Service career path, including the grade structure, is accessible on our website EN or GA. • Visit the FAQ page on our website EN or GA for more information about the recruitment process. Essential Requirements: Candidates must, on or before Thursday 30th April 2026: (a) be at least 18 years of age and (b) possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major award on the National Framework of Qualifications. Applicants who possess a Level 5 qualification or higher are also eligible and encouraged to apply. Candidates must also be able to demonstrate their interest in and motivation for becoming a Business and Operations Apprentice in the Civil Service. During the interview, a candidate’s interest and motivation will be assessed along with the following two capability areas: Evidence Informed Delivery Communicating and Collaborating For further information on the interest and motivation section and the capability areas which will be assessed at interview, please see page 13. In addition to the above, candidates applying for the Irish language stream should satisfy themselves that they have a minimum B1 level of spoken Irish on the Common European Framework of Reference for Languages CEFR using the self assessment grid EN or GA. Candidates should expect to have their spoken Irish assessed as part of the interview stage. Candidates who possess a B2 level or higher of spoken Irish are also eligible and encouraged to apply. Key Duties and Responsibilities: The specific duties of each apprenticeship role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all roles, such as: • Attending all scheduled training as part of this apprenticeship • Meeting all progression milestones, and achieve the required certifications as outlined throughout the apprenticeship programme • Completing on the job training • Playing an active role on the team, and participating effectively as a team member in pursuit of team goals • Collaborating effectively with other teams and business units in your organisation to ensure the delivery of high quality work in a timely manner • Being enthusiastic and flexible, results focused with the ability to work independently • Presenting written material in a clear, concise and comprehensive manner • Improving customer service processes and dealing directly with the public to deliver services and initiatives • Participating in organisational activities and contributing new ideas to improve processes • Providing Irish language or bilingual services to the public Irish language stream only • Carrying out any other duties relevant to the role which may be identified from time to time This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Pathway to Executive Officer in the Civil Service: If you successfully complete your Civil Service Business and Operations Apprenticeship, this opens the possibility of a bright future ahead of you as an Executive Officer in the Civil Service. For those Business and Operations apprentices who successfully complete all elements of their 26 month programme and who are on track to achieve the QQI Level 6 NFQ award, you will be given the opportunity to join the Civil Service as an Executive Officer. During the final quarter of the programme, qualifying apprentices will be invited to apply to a specific competition run by publicjobs to be appointed as an Executive Officer. To note, a specific Irish language competition will be run for qualifying apprentices on the Irish language stream. For the Irish language stream, you must also have obtained a minimum B2 level on the CEFR to be eligible for a confined competition for an Irish language Executive Officer position. If successful, you will be appointed as an Executive Officer in the Civil Service, and potentially within the organisation where you have completed your apprenticeship. Salary: €28,814 per year
