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About This Role: As a Retail Store Manager at eir, you will a face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximizing revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand. As the Retail Store Manager, you’ll: Others: At eir, we’re committed to offering more than just a job. It’s about creating meaningful connections, building a fulfilling career, and contributing to a brighter future for our customers and employees. If you’re ready to take the next step in your career with one of Ireland’s leading telecommunications companies, we’d love to hear from you! We value diversity and inclusion at eir and are committed to providing equal opportunities for all. If you need any adjustments during the application or interview process, please let us know. eir for all. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
IT Service Management and Readiness Specialist
About This Role: An exciting opportunity to take on a specialist position within eir IT. An experienced forward thinker will lead the evolution of our support of IT services with a strong focus on delivering exceptional customer experience. This critical role will play a key part in aligning our IT services to changing business needs, ensuring they are seamless, efficient and consistently customer centric through management of the operational environment. Working closely with technology and business leadership, you will demonstrate a collaborative approach to driving high performance support of services that deliver strategic goals and enable operational excellence across the organisation. Nature and Scope of the role: eir is a high performing organisation where Technology solutions and services are critical to eir Group’s performance. The Service Management area is central to the oversight of all IT Services ensuring Incident, Change, Problem, Service Improvement and Readiness is delivering excellence to the organisation and customers. The primary role purpose is to effectively and efficiently manage the IT Service Management functions maintaining a holistic view of the performance of all services. Expectations From The Role: Key Responsibilities CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
SME Solution Design Consultant
About This Role: Our SME Solution Design Consultant will act as a bridge between our clients and technical teams, playing a key role in understanding client needs and translating them into actionable technical solutions. With a strong focus on Microsoft Cloud, Security and related IT Infrastructure technologies, this individual will lead the technical aspects of Pre-Sales activities within the SME customer base, including client liaising, proposal creation, and technical documentation. Reports to: Pre-Sales, Consultancy & Technology Team Location: Flexible, hybrid working three days a week at our head office at HSQ2, Dublin. Why This Role: As an SME Solution Design Consultant, you'll be at the heart of bridging the gap between our clients and technical teams. You'll get to dive deep into understanding client needs and turning them into practical, technical solutions. With a focus on Networking, Security, and IT Infrastructure, you'll lead the technical side of Pre-Sales activities for our SME customers, from client interactions to creating proposals and technical documentation. It's a great chance to make an impact while working on exciting, cutting-edge technology! Expectations From The Role: • Developing and proposing technical solutions aligned with client requirements • Responding to tenders with tailored and competitive proposals • Collaborating with Account, Pre-Sales, and Technical teams to construct the most commercially advantageous customer proposal • Continuously seeking to improve the Pre-Sales workflow process • Where possible, look to Include the wider eir evo portfolio of solutions in customer proposals and conversations • Assists with creating strategic offerings in collaboration with our key technology partners • Maintain relevant vendor accreditations Requirements For A Successful Application: • 5+ years IT experience coming from an integration background, including Microsoft Cloud, Security, and infrastructure. • Proven Architecture and Design experience in the above solutions • Experience in building Bills of Materials for proposed solutions and working with technology vendors to develop appropriate customer solutions • Strong written and verbal communication skills with an aptitude for documentation and visualisation in the form of infrastructure schematics • Experience in proposal creation and working on tender responses • Relevant vendor certifications or demonstrable experience • Dell, HPE, and Microsoft CSP/Partner experience advantageous • Knowledge of Public Cloud technologies advantageous Others: Successful candidate • Has strong client engagement and stakeholder management skills • Is solution and customer focused • Is detail orientated and approaches problems and challenges with methodical analysis • Is passionate about technology and shows initiative to upskill • Enjoys working with multi-national teams and liaising with multiple stakeholders • Has a flexible attitude towards work and is deadline oriented • Can lead and influence others when necessary eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs #eirforall CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Software Engineer
About This Role: Objectives • To drive automation in the NI customer channels – initial focus on Health • To assist in the identification, mapping and design of required solutions to support customer greater usage of eir evo network solutions – driving further engagement and revenue • To meet customers and be a key participant in Customer journey mapping workshops (unlocking automation opportunities), providing a key perspective on what can be automated using dev ops / software • To develop, test, and maintain innovative software applications providing differentiators and extending our portfolio of offerings and opportunities for revenue generation • To design, develop, text and maintain software applications and solutions to assist in increasing productivity and efficiency for internal processes & teams Expectations From The Role: Key Tasks Design and Development: • Analyse user and business requirements to understand the needs of the software. • Input into design of the architecture and structure of the solution • Develop solutions for customer & internal products • Create diagrams, flowcharts, and models to illustrate the code needed. • Develops separate elements of a software that work well in the program as a whole. Customer Engagement • Meet with senior customer stakeholders to identify requirements • Participate in customer workshops on automation • Liaise with Business Development director and other engineering staff to ensure positive customer outcomes Testing and Quality Assurance: • Test software to identify and resolve bugs and errors. • Perform debugging to find and fix coding issues. • Ensure software meets quality standards and performance requirements. Maintenance and Support: • Maintains and update existing software. • Provide technical support to users and stakeholders. • Monitor software performance and identify areas for improvement. Other Responsibilities: • Collaborate with other engineers and stakeholders. • Communicate technical information clearly and effectively. • Keep up-to-date with the latest technologies and trends in software development. Requirements For A Successful Application: Key Performance Indicators • Creation of design and development plans for agreed soltuions • Delivery of test scripts to functionality operates correctly • Delivery of agreed software milestones as per project plans agreed by DevOps team Competency Profile (Business & People) • Problem Solving (4) • Customer Focus (3) • Teamwork (4) • Effective Communicator (3) Key Skills And Experience Technical Skills: • Strong programming skills in one or more languages (e.g., Java, Python, C++, JavaScript). • Knowledge of data structures and algorithms. • Experience with software development methodologies (e.g., Agile, Scrum). • Familiarity with databases and cloud technologies. • Debugging skills. Soft Skills: • Analytical and problem-solving skills. • Communication and collaboration skills. • Attention to detail. • Persistence and determination. • Ability to learn and adapt quickly. Education: • Holds (or is working to ) a bachelor's degree in computer science, software engineering, or a related field. • Experience in software development is also valuable. Supervising Manager Sales & Marketing Director (NI) Terms of Appointment Individual Terms Others: eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Business Development Manager
About This Role: eir Business Development Managers (BDMs) play a crucial role in expanding the company's customer base, revenue streams, and overall market share. These individuals are vital for the growth and success of the Small Business Segment within eir in an increasingly competitive and dynamic industry, enhancing our purpose of ‘Connecting for a better Ireland’. If you are a tenacious and driven sales professional with a hunting mentality in consultative selling and a passion to be successful, we want to meet you. Why This Role: We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs #eirforall CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Sales Acquisition Executive
Why This Role: Others:About eir: We are the country's biggest and best network with Ireland's fastest broadband, 4G mobile as standard, as well as the largest 5G network and individual business solutions. We are proud to be part of the very fabric of Ireland, going right back to the foundation of the state. We touch every community across the country. We already connect over 2 million customers across Ireland, which means we're one of the country's biggest brands. At eir, we can connect you to cutting edge careers, inspirational people, plenty of commitment and ambition, and a fantastic future. Our aim is to be the provider of choice for communications services in Ireland, which means we focus on looking after our people, so they can do the same for our customers. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs #eirforall CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Solicitor (Regulatory)
About This Role: Role Purpose: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Technical Solution Sales Specialist (Infrastructure)
About This Role: Why eir evo? At eir we are proud to serve the people of Ireland; our purpose is to connect for a better Ireland and we do this by building world-class infrastructure and delivering a standard of care our customers can rely on. For generations eir has provided good jobs and career opportunities in every county across the country. We believe in promoting from within and many members of our management teams have worked their way up through the business from entry-level positions. Today more than 800,000 premises nationwide can access our superfast broadband network, with more homes and businesses added each week. Once we complete the rollout of Ireland's Fibre Network, our fibre network will cover 1.9 million homes and businesses, more than 84% of the total premises in Ireland. eir’s 5G network is by far Ireland’s largest, covering more than 70% of the population, while eir’s 4G network reaches 99% of people in Ireland. You will be joining eir at a time of investment, transformation and innovation. Every employee will have opportunities to shape how the company works and, as a new team member with a fresh perspective, you will play a vital part in helping us achieve our goal of connecting for a better Ireland. At eir, we believe that our people are our greatest asset. We are committed to developing a truly inclusive organisation where we celebrate the diversity and the unique talents, skills and capability of every one of our 3,500 employees across Ireland. We aim to create an environment where every individual feels that they belong and can thrive, where they can realise their full potential, deliver their best work and build a fulfilling career. We are proud to be a company that values diversity, equality, and inclusion and we are committed to creating a culture where everyone feels valued, respected, and supported. This is central to our purpose of “Connecting for a Better Ireland”. We are Ireland’s national telecommunications champion, enabling our country to work, learn, play and connect to the world faster and more effortlessly than ever before. Our ambition is to be the best performing telecommunications company in Ireland across all segments of the market, driven by our relentless focus on our customers. Three Winning Businesses: • Open eir - rolling out the Next Generation Fibre Network for all of Ireland • eir for all - market leading consumer products & services, designed to meet the needs of our customers, at work, rest & play • eir evo - the first B2B full-service ICT solutions provider in Ireland As the largest provider of full-service ICT and Telecommunications operating in the Irish Market, eir evo are going through a period of investment in our Business Development, Account Management & Sales Support functions. As part of this investment, we are recruiting Senior Sales Solutions Specialists, who are thought leaders in their field, have a demonstratable record of playing the role of trusted advisors to their customer stakeholders and who are hungry to help drive the eir evo business forward. The successful candidate will be energetic, have proven success working in a fast-paced, high-growth environment and understand the competitive landscape and market trends. You will become part of the eir evo sales team, with autonomy to shape & grow the sales function, reporting directly to the Director of Business Development. eir evo is based in Heuston South Quarter, Dublin 2 and this position offers a hybrid working structure for the successful candidate Why This Role: Why this job matters • A key component of a successful growth strategy in eir evo, the Business Development team are the eir evo ambassadors who develop our early relationships with targeted Large Enterprise & Government accounts. The Technical Solution Sales Specialist will be the primary point of contact to bring the best of all we have at eir evo to a specific set of new customer relationships and opportunities • Responsible for supporting Account Directors and customer relationships in order to identify opportunities, develop your pipeline and successfully achieve eir evo sales targets • Maintain a deep multi-disciplinary architectural and sales knowledge across the Infrastructure, ICT & Network propositions and relevant Network Security solutions • Maintain a broad architectural and sales knowledge and have opinions across all areas of eir evo Specialist Portfolio (Voice, Networking, Security, Compute, Infrastructure, Managed Services & Professional Services) and able to differentiate our offerings against those of our competition • Expected to use skills and knowledge to influence the strategic direction of the eir evo propositions portfolio based upon customer market knowledge • To follow and understand the latest trends and developments in our industry worldwide, and able to present and share knowledge to colleagues to improve others learning • To understand in detail the elements of the portfolio they are accountable for, along with the associated systems and processes • Effectively articulate our business & investment strategy & that of the wider eir Group to key customer stakeholders as required, in support of the Account Teams • Act as an ambassador, both in the external market and with internal stakeholders, demonstrating best in class sales behaviour and deliver excellent customer experience results • Working with Commercial Finance, Pricing & Bid Management to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and component pricing parameters are aligned to both the competitive market expectation and in line with expected rate of return against eir evo’s stated go-to-market strategy • Regular participation at events, both external and internal events to promote our product and service offerings to customers • Drive efficiencies with measurable best practice tools and standardize across the teams • Sales Enablement – In collaboration with our Training Manager, maintain and deliver sales training programs across the team • Collaborate with internal stakeholders to develop a range of SLAs which meet customer requirements • Collaborate and liaise with various internal stakeholders and Business Unit leads, as required Expectations From The Role: What I’ll be doing – your accountabilities • As an enthusiastic and dynamic Technical Solution Sales Specialist, you will be developing winning conversations with potential major customers, who you will identify and close in a consultative manner in order to start them on their journey with us to Digital Transformation. • Creating a dynamic network future for your customers business with our Network, Cloud Infrastructure, ICT and intelligent monitoring & managed service solutions • Helping your customers build an agile and effective digital workforce with our collaboration solutions • Balancing the risk and reward for your customers with tailored private and public cloud offers • Accountable for delivering and exceeding Sales Targets, based on Revenue & Gross Margin for a defined portfolio of products & services to our agreed target customer base in Ireland • Accountable for building complex network solutions that meet and exceed customers’ business needs, delivering business outcomes, to maximum profitability achievable for eir evo • Accountable for maintaining a broad architectural knowledge and have opinions on leading & emerging Infrastructure, ICT, Network & Network Security technologies • Accountable for influencing incremental sales opportunities across the eir evo portfolio • Accountable for creating a pipeline of 3X (three times) target to ensure adequate cover to consistently deliver target • Accountable for successfully developing and driving sales plans with Account Managers, using agreed methodologies, to retain existing business and develop & grow new revenue for eir evo • Accountable for developing and maintaining an accurate forecast with a qualified/robust pipeline • Working with Finance & Pricing to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and component pricing parameters are aligned to market expectations • Ensure internal business responsibilities are completed including CRM, forecasting, reporting, TAS Opportunity Plan reviews, Account Development Plans & opportunity pipeline management • Create strong relationships with key client stakeholders at C Level in both Government & Enterprise accounts • Regular participation at both external & internal events to promote our product & service offerings to clients Requirements For A Successful Application: Skills required for the job Strong analytical skills, to include forecasting, pipeline achievement, P&L details, detailed understanding of customer trading & buying process/cycles and the ability to analyse competitor proposals as required • Good knowledge and understanding of eir evo propositions, and the business outcomes they deliver to customers e.g. Data Comms, Managed Infrastructure, Hosting/Cloud, Customer Contact, Voice & UC, Security & Managed Services • Proven track record of delivering against targets within a technical solution sales specialist role • Managing change, aligning and prioritising multiple demands • Excellent communication, presentation and interpersonal skills with strong influencing and negotiation skills • Ability to engage at board level with customers to strategically position eir evo, our offerings & our competitive advantages • Excellent financial & commercial acumen • Be resilient and able to achieve consistently against challenging targets • The ability to work with the minimum of supervision, as part of a team and present a quality image of eir evo • Be willing to travel and work from customer and other eir evo sites Experience you would be expected to have: Typically Engineering, Science or Computing degree, or equivalent job experience. • 10+ years in technical solution sales • Leadership / People Skills: Must possess exceptional leadership skills, demonstrating an ability to move and influence a large team towards a common goal & business objective • Strong commercial acumen & experience of delivering financial targets • Strong experience in Enterprise Sales, characterised by consultative selling to senior-level management that resulted in complex technical project delivery. • Strong technical leadership skills in managing technical bids. • You will stand out for your energy and pro-active attitude and be a positive force for change Others: Key Decisions: Solution Design – Technical & Commercial design of Infrastructure, ICT, Network, Service & Network Security Solutions • Management of resources to ensure correct solution and pricing for customer needs and offer • Bid price / offer price oversight, providing thought leadership with authority • Strategic standard & bespoke solutions with managed services • Partnering on bid responses with multiple cross-functional teams • Demonstrable understanding of the competitive market and ability to present that internally to help shape the business portfolio to ensure continued competitiveness in the market • Demonstrable consistent success in achieving weekly, monthly & annual sales and activity quotas • Outstanding analytical and problem-solving abilities • Proven ability to manage multiple projects and work to tight deadlines • A proven track record of success and experience in selling profitable deals to large corporate customers in a consultative manner • A strong team player with capability to take the lead with cross functional teams on customer opportunities. • Demonstrable ability to quickly and succinctly identify business requirements and match solutions along with strong commercial capability, excellent communication, relationship building and interpersonal skills CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Head of Business Segment and Go-to-Market
About This Role: Location: Flexible, hybrid working, i.e. Two days remote per week with three days at the head office in Heuston South Quarter, Dublin. Position Type : Full-time About Eir Evo: eir evo is Ireland’s leading telecommunications and ICT Managed Services Provider. We empower our customers to evolve and transform by leveraging the latest technologies across communications, cloud, cyber security, connectivity, and managed services. We collaborate with our customers to ensure they have the right IT and Telco infrastructure enabling their business to grow. Job Overview: This is a key role which sits within the Commercial Department of eir evo, reporting to the Commercial Director. The Business segments and Go-To-Market Manager will be responsible for the overall success of a designated segment, driving sustainable growth, developing fit for purpose propositions that leverage our full portfolio across IT and Telco. You will be responsible for developing and executing comprehensive market strategies to drive growth across your segment. The role requires a strategic thinker with a deep understanding of market dynamics, customer needs, and competitive landscape. The ideal candidate will have a proven track record in market segmentation, go-to-market strategy development, and cross-functional team leadership within the segment. Expectations From The Role: Key Responsibilities: • P&L ownership for the segment • Develop and execute market strategies to drive growth across Enterprise & Government segments. • Understand segment needs and tailor products and services accordingly • Ensure alignment of key stakeholders, including sales, marketing, product, customer support teams, with the GTM strategy • Work with cross functional teams to develop the value proposition, pricing and sales strategies • Agree the success criteria and develop the KPIs to measure performance • Provide insightful monthly segment reports on the performance and forecast • Identify opportunities to effectively position our propositions against our competitors • Monitor competitive landscape and industry trends, feed requirements to product, pricing, service or sales teams to ensure we maintain our competitive advantage • Lead annual segment budgeting and forecasting process • Collaborate with Marketing to plan and execute successful go-to-market strategies • Drive continuous improvement initiatives across the business • Challenge the status quo to deliver transformational change Qualifications: 1. Bachelor’s degree in Business, Marketing, or a related field (Master’s degree preferred). 2. 5+ years of management experience. 3. Proven experience in market segmentation, go-to-market strategy development, and business growth. 4. Strong analytical and strategic thinking skills. 5. Excellent communication and leadership abilities. 6. Ability to work collaboratively with cross-functional teams. Requirements For A Successful Application: Key Performance Indicators • Segment P&L performance • Establish a segment approach to winning • ROI. Return on the investment made in the segment • Cross sell and acquisition conversion • Revenue and margin growth for the segment • Reduction of customer churn Competency Profile • Proven experience in market segmentation, go-to-market strategy development, and business growth. • Strong analytical and strategic thinking skills. • Excellent communication and leadership abilities. • Ability to work collaboratively with cross-functional teams. • Excellent commercial focus, balancing vision with pragmatism to create growing profitable, market-leading strategies • Ability to lead virtual teams and represent the Business, both internally and externally • Ability to convincingly engage with all levels within the organisation • Ability to manage detail Others: eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Account Executive/Business Development Manager
About This Role: Objectives Developing eir evo as a business in NI using new and existing accounts and developing a rich pipeline of opportunities • To achieve new business sales targets in relation to Revenue, Margin and TCV. • Develop and implement effective selling strategies to grow incremental new business. • Develop new revenues through new customer engagement and partner engagement • Market Knowledge - maintain and communicate information on market trends and competitor activities. • Working with and supporting sector marketing activities, events and campaigns to identify and develop new customer engagement. • Ensure Customer needs are met and exceeded on a regular basis. • To be an eir evo ambassador, promoting the culture and ethos of eir externally Expectations From The Role: Key Tasks • Target Key businesses and grow the NI customer base • Identify new business opportunities across a defined list of accounts • Build and maintain strong relationships with key customers and partners. • Build and develop an accurate customer/prospect pipeline via Microsoft Dynamics. • Build a detailed knowledge of our products and services and key proposition and be able to articulate same to customers Key Performance Indicators • Sales, TCV, revenue & margin versus target • Quality of account plans and performance against objectives • Pipeline quality, quantity and accuracy • Sales conversion rate Competency Profile (Business & People) • Customer Focus (4) • Results Focus (4) • Strategic Perspective (4) • Leadership (3) • Influencing & Winning Commitment (4) Requirements For A Successful Application: Key Skills And Experience • Highly developed interpersonal skills • Degree educated • Minimum of 5 years in Telecommunications and/or ICT major account Sales environment • Able to demonstrate pedigree of winning deals in ICT and Telecommunications • Confidence and ability to build People Networks • Be able to demonstrate Excellent Communication skills • Excellent presentation skills required • Energy, drive and enthusiasm • Self Starter, able to work on own initiative • Advanced negotiation skills Supervising Manager NI Sales and Marketing Director – eir evo Terms of Appointment Individual Terms Others: eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
