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Sort by: relevance | dateCleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Loughview care Home, Hollywood. This is a great opportunity to join a world leading facilities management company. Working Pattern: Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Customer Operations Officer
Job Summary The post holder will work within a multi-skilled operations team providing a comprehensive service for Co-Ownership customers and applicants. They will be focused on ensuring our key customer facing processes operate effectively and deliver a great customer experience. Key Functions Job Description • Provide a comprehensive operational service to Co-Ownership customers and applicants. • To act as an ambassador for Co-Ownership ensuring customers receive equal standards of service and have been dealt with in a professional manner and a high level of customer services is provided at all times. Duties and Responsibilities • Accurate and timely processing of customer and legal documentation. Other Activities • Process the documentation required to support customer operations including: On-boarding of customers Staircasing – including deletions Valuation reports and queries Cheques and documents Title deeds management Solicitor bills of cost within service level agreements • Understand the current process flows and procedures and contribute to the continuous improvement • Meet business performance goals • Check accuracy of legal documentation received including contracts and building agreements, highlighting any issues to the Co-Ownership legal department • Liaise with third parties, notably solicitors, valuers, financial advisers, estate agents, lenders and customers to ensure that SLA's are met and issues resolved prior to purchase/sale completion • Use the appropriate computer packages to input and extract data as required • Maintain accurate and up to date records of customer contact and progress • Ensure administration records are accurate and up to date • Ensure that Docuware and customer contact reports are kept fully up to date • Provide accurate and consistent information and advice to Co-Ownership customers and applicants • Ensure that all actions to support customers are completed within agreed time frames and customers advised • Deal with any customer concerns at first contact and endeavour to resolve these • Ensure compliance with information security procedures and data protection requirements • Maintain customer confidentiality at all times and ensure that customers are properly identified and verified • Undertake all such other duties as may from time to time be required and in such a way to enhance and protect the reputation and public profile of Co-Ownership • To work on specific projects, policies and procedure development as and when required to drive improvements General • Undertake all such other duties as may from time to time be required and in such a way as to enhance and protect the reputation and public profile of Co-Ownership • To work on specific projects, policies and procedure development as and when required to drive improvements • To operate according to Co-Ownership’s core values, mission statement and Code of Conduct • Work closely with other departments and across the organisation to ensure consistent delivery of business objectives • To work in accordance within the provisions of Health and Safety legislation and Co-Ownership’s Health and Safety Policies and Procedures • A commitment to equality and diversity and to encouraging the involvement of all members of the community, particularly vulnerable and hard to reach groups, in shaping service delivery • To comply with, and actively support, all the organisation’s policies and procedures, and in particular those relating to the delivery of ICT services, information security and Data Protection • To adhere to existing working practices, procedures and undertake relevant learning and development activities • To respond positively to new and alternative systems and embed a culture of change and continuous improvement • Undertake such additional duties as are reasonably commensurate with the level of the post Person Specification Essential Qualifications • 5 GCSE's (or equivalent) to include Maths and English (at grades A-C). An equivalent would be a nationally/internationally recognised qualification which is taught at QCF Level 2 or above. In lieu of qualifications, Co-Ownership will seek a minimum of 3 years' experience. Experience With Qualification: • A minimum of 1 year’s experience working in an administrative role including the following duties: record keeping, scanning documents, use of databases and spreadsheets Without Qualification: • A minimum of 3 years’ experience working in an administrative role including the following duties: record keeping, scanning documents, use of databases and spreadsheets Additionally: • Previous experience of processing legal or financial documentation Personal Attributes • Ability to work within a team and work across other teams to deliver an exceptional service to our customers • Ability to work on own initiative to meet deadlines • Ability to develop good working relationships with internal and external stakeholders • Ability to process and handle information confidentially and sensitively Knowledge / Skills • Working knowledge of Microsoft Office with strong skills in Microsoft Word & Excel • Excellent oral and written communication skills • Self-motivated, able to plan, prioritise and have strong organisational skills including working to challenging deadlines and under pressure • High attention to detail and accuracy • Ability to problem solve and resolve queries, with a strong customer focus • Strong negotiation skills Remuneration Salary Starting salary is £32,957 gross per annum on Spinal Column Points 20-23, currently £32,957 to £34,434 gross per annum (pro-rata). Health and Wellbeing We offer a range of Health and Well-being options to our staff including access to employee health checks, flu vaccination, staff lunches and 1 paid day per year to volunteer with a registered charity. Hours of Work This post is full time (37 hours per week) and based in Co-Ownership's office in Belfast City Centre. Flexi Time Scheme For roles based in our office we offer access to a flexi time scheme. Pension Scheme Northern Ireland Local Government Officers Superannuation Scheme (NILGOSC). Co-Ownership makes an employer's contribution of 19%. Staff contributions range from 5.5% to 10.5%. Private Health Insurance This is offered to all permanent staff. Additional membership for other family members can be purchased through salary deduction. Annual Leave Annual leave for this role starts at 23 days (pro-rated) plus 12 public holidays (pro-rated), if no prior service is recognised. Learning and Development Personal Development opportunities are encouraged for all staff and Co-Ownership will pay for one relevant professional membership, attendance at any relevant seminars/conferences etc. There is potential for supported external study leading to a recognised formal qualification.
Dental Nurse
Dental Nurse We have an exciting opportunity for a Dental Nurse to be part of our family run group of Practices and to join our team in Newtownards on a full time basis. The successful applicant will work 38 hours per week from 8:00am-5:00pm on Mondays, Wednesdays and Thursdays, 8:00am-6:00pm on Tuesdays and 8:00am-1:00pm on Fridays. Duties will include assisting the dentist, sterilising dental equipment, keeping the surgery clean and occasional reception duties. Promoting high standards of patient care at all times is vital. Essential Criteria:
Associate Dentist
We have an exciting opportunity for an Associate Dentist to be part of our family run group of Practices and to join our team in Portstewart. There is an established list available which includes a number of private patients. Denplan is offered at this practice. We pride ourselves on offering an excellent quality of care and service to our patients. We can offer:
Accommodation & Community Support Worker
Job Title: Accommodation & Community Support Worker Salary: £23,355 – £24,832 per annum (£12.83 – £13.64 per hour) Location: Armagh Hours: 35 hours per week - three 12.5 hours shifts, including weekends and waking nights About Us At Simon Community, our values define who we are and how we support those in need. We are:
Dispensary Assistant
Title: Pharmacy Sales / Dispensary Assistant Reports to: (in the first instance) the Pharmacy Manager About You: The successful candidate will be enthusiastic, possess excellent communication skills and have a high level of attention to detail and accuracy required to provide a quality dispensing service. Primary Purpose: To work as a team and support the Pharmacist/Store Manager in ensuring the store is run efficiently on a day-to-day basis. Patient / Customer satisfaction must be at the forefront of your concern, every patient / customer is to be treated as an individual and provided with high quality service in terms of courtesy, kindness, interest and efficiency. Main Duties and Responsibilities • To co-operate with the Pharmacist/Store Manager responsible for the efficient and safe operation of the pharmacy • Assist the Pharmacist in delivering a comprehensive dispensing service to meet patient needs, including: o Receiving prescriptions from customers o Preparing prescriptions under direction from the Pharmacist o Using dispensary and stores computer systems to generate stock lists and labels o Helping to maintain reasonable dispensary stock levels o Ordering items for use within the Pharmacy under the direction of the Pharmacist • Ensure the delivery of excellent customer service at all times adhering to MediCare standards of service delivery. • Receive deliveries and restock dispensary/shop front • Review & transmit orders to Warehouse • Deal with telephone queries (medical advice must only be provided by the Pharmacist) • Cleaning all area of the shop including floors, shelves, toilets etc. • Key holder (if required) – open / close shop when required. • Assist in organising monies for bank lodgements and till floats. • To undertake any other duties as may be assigned by the Store/Pharmacy Manager as and when required.
Dispensary Assistant
Job Description- Dispensary Assistant. • Endorse all prescription forms as appropriate. • Label and dispense prescriptions to patients in accordance with the correct operating procedures to ensure safe supply to patients in an efficient and accurate manner. • Issue prepared prescriptions to patients. • Ensure all dispensary equipment is kept clean and in good working order. • All work surfaces are cleaned and tidied on a regular basis.. • Maintain an accurate detailed record of all dispensing transactions. • Promptly forward all invoices and dispensary related correspondence to the necessary department. • Maintain a system for providing and compiling dosettes for those patients requiring a compliance aid. • Support the delivery of medicine use reviews. • Ensure that refrigerated items are stored at the appropriate temperature and maintain the temperature control record/logbook. • Ensure the drugs are received and stored in an appropriate manner in accordance with the manufacturer’s instructions. • Ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor. • Operate efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage. • Undertake other reasonable duties within the framework of the post as directed by supervising manager • Answer telephone inquiries, referring callers to pharmacist when necessary. • Use the nursing home electronic system to a. Add patients / add new care homes b. Create mars sheets for monthly & acute items – (be able to print both) c. Generate and print lids and seals. d. Blister and gather PRN/ loose medication for care homes. (multimeds trays) – should be able to order specials. e. Process reorders from the care home online and how to manually reorder on the electronic system (when to order) – sending them into the doctors’ surgeries. f. Add acute medication to the electronic system, understand how to add stock (stock control in doses etc) g. Count and scan prescriptions for month end. h. Pick,label, mark off and chase up care homes prescriptions. Other: This Job description is neither exhaustive nor exclusive. The post holder is required to carry out any duties that may reasonably be requested by the Pharmacy Manager. Some of the above duties may be delegated.
Lead Trainer Assessor In Childhood Studies
Permanent, Full-Time (36 hours per week) The post holder will be required to adopt a flexible approach (including evening work if required) The post holder may be required to work in any of the College’s buildings as necessary. Candidates will also be required to travel to meetings/training on sites across NI and ROI to facilitate peripatetic delivery of apprenticeship programmes. Job Purpose: The Lead Trainer Assessor in Childhood Studies will play a pivotal role in delivering high-quality training and assessment to learners pursuing qualifications in Childhood Studies. They will advise management and curriculum on trends and early years and childcare business needs and will train and assess the skills and underpinning knowledge necessary for students undertaking vocational qualifications.
Cleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Envision, Lurgan. This is a great opportunity to join a world leading facilities management company. Working Pattern: Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Dispensers
We have an excellent opportunity for two qualified Part Time Dispensers/Trainee Dispensers to work in our Conlig branch. Working up to 40 hours per week, between the hours of 9.00am to 6.00pm Monday to Friday, and 9.00am to 1.00pm Saturday, according to the rota. Additional hours may be required from time to time and applicants must be fully flexible to work according to the rota. Working as part of a team duties can include; sales of over the counter medicines, providing customers with information on symptoms and products, prescription receipt and collection, date checking, and the ordering, receiving and storing of pharmaceutical stock. Applicants must have excellent communication skills and have the ability to work accurately with attention to detail. Essential Criteria
