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Sort by: relevance | dateExecutive Architectural Conservation Officer
JOB DESCRIPTION The Executive Architectural Conservation Officer is responsible for managing elements of the Planning Department and providing a range of services to Local Authorities. The Architectural Conservation Officer is required to play a central role in protecting, promoting, and harnessing the potential of the architectural heritage and archaeology of the County, implementing Part IV of the Planning and Development Act 2000 (as amended) through providing advice on architectural and archaeological heritage matters relating to planning applications and plans and strategies. Reporting to the assigned line manager, the Executive Architectural Conservation Officer will be responsible for the efficient management of their prescribed work area within the conservation or related function. Managers at this level work within defined parameters relevant to the position, in accordance with the Local Authority’s vision and objectives. The Executive Architectural Conservation Officer will be required to work closely with elected Councillors to deliver the full range of services and implement local policy decisions. Delivery of efficient services and value for money is crucial. KEY SERVICE AREAS Executive Architectural Conservation Officer positions are multi-faceted and may include some or all of the following key service areas within the Local Authority: • Development Management • Planning Enforcement • Economic Development • Forward Planning and Sustainable Development • Community Development, Heritage & Town Renewal ESSENTIAL SKILLS & EXPERIENCE FOR THE ROLE The ideal candidate must be able to demonstrate that they have sufficient experience and a proven track record in the following: ▪ Have a satisfactory knowledge of Clare’s history and of its historic building typologies and spaces; ▪ Have a good working knowledge and understanding of architectural conservation and of its role in the planning and development process; ▪ Have experience of participating in managing and leading multi-disciplinary and cross functional teams and have the ability to motivate, empower, encourage, and achieve maximum efficiency and value for money from the personnel and processes under their control; ▪ Have a track record of delivering results; ▪ Understand Local Authority services and structures in Ireland, particularly as they relate to the conservation function, or have the ability to quickly acquire same; ▪ Be capable of working in close consultation with key stakeholders and in seeking co-operation and consensus with a whole range of bodies and representative groups; ▪ Be experienced in meeting regularly with stakeholders, providing updates, presentations, and reports, taking customer feedback, and ensuring any learning from same is used to enhance the operations of the organisation; ▪ Be experienced in contributing to the operational and strategic conservation processes and in the implementation of the agreed aims of same; ▪ Have excellent interpersonal, and communication skills; ▪ Have good knowledge and awareness of statutory obligations of Health and Safety Legislation, the implications for the organization and the employee, and their application in the workplace; ▪ Have experience of managing finance and budgets and ensuring value for money; ▪ Have experience in providing information on the pattern of demand and activity and the skills to schedule/programme the carrying out of work; ▪ Have good general ICT skills; ▪ Have a focus on the customer and on service improvement including taking ownership and resolving issues arising; ▪ Be prepared to undertake any other duties of a similar level and responsibilities as may be required from time to time. DUTIES The duties to be assigned include the following although this list is not exhaustive and may be reviewed from time to time as organisational needs require. The duties will include but will not be limited to the following: • To advise Clare County Council in relation to the architectural heritage and conservation provisions and requirements of the Planning and Development Act 2000 (as amended), the Planning and Development Regulations and any subsequent National and European legislation. • To contribute to the development of a conservation policy for inclusion in the Councils’ Plans and to promote and implement such policies. • To identify, evaluate and provide advice on structures, groups of structures, areas and other features of architectural heritage of historical, artistic, cultural, scientific, social or technical significance, with a view to making recommendations regarding their inclusion in/exclusion from a Record of Protected Structures and on development objectives. • To provide advice to owners and occupiers of structures included in a Record of Protected Structures on good practice in the conservation of such structures, on the availability of assistance, including financial assistance, for such conservation. • To assess and make recommendations on Section 57 Declarations and Section 59 Notices in accordance with statutory requirements – including the recording on the GIS and RPS filing system. • To monitor the state of repair of structures included in a Record of Protected Structures, and if necessary, make recommendations on the need if any, for the planning authority to take enforcement action in such cases. • To report and advise on planning applications where conservation and/or architectural issues arise. • To assist with and provide advice concerning the scheme of grants for the conservation of protected structures, including assessing the condition of buildings and the suitability of works, prioritising applications, recommending appropriate conditions, and inspecting works in progress and on completion. • To consult with the Department of Culture, Heritage and the Gaeltacht, State Agencies, Voluntary Bodies and European Organisations on matters of architectural conservation. • To maintain a database of drawings and photographs relating to protected structures, groups of structures and areas, and other features of architectural heritage significance. • To advise on Local Authority Developments where conservation issues arise. • To prepare and give evidence in court and at oral hearings where issues of conservation are involved. • To advise on the sources of funds for conservation and related works and to oversee and manage heritage grant applications. • To lead, motivate and engage staff to achieve quality results and to deliver on operational plans. • To effectively manage performance of staff under their remit. • To comply with all requirements of PMDS operated in Clare County Council. • To ensure staff are trained and operate within the relevant skill sets. • To communicate effectively whether verbally or in written communications with all stakeholders. • To effectively and efficiently manage budgets and ensure value for money at all times. • To be familiar with Clare County Council’s Occupational Health and Safety Management Systems, to promote a positive safety culture to include carrying out risk assessments, safety inspections, and investigation of any accidents, dangerous occurrences and near misses. • Any other associated duties as may be assigned from time to time. COMPETENCIES FOR THE POST OF EXECUTIVE ARCHITECTURAL CONSERVATION OFFICER Key Competencies for the post include the following and candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these. Please take particular note of these when completing the application form as any short-listing and/or interview processes will be based primarily on the information provided by candidates in the application form: MANAGEMENT AND CHANGE • Displays the ability to think and act strategically from a conservation and planning perspective. • Demonstrates experience and detailed knowledge of the practical application of Irish Planning legislation and key relevant European Directives, including associated procedures. • Knowledge of historical, emerging, and topical planning trends and issues in Ireland. • Clear understanding, awareness, and experience of practical reality of maintenance, preservation and promotion of Architectural Heritage including Protected Structures. • Political awareness, have clear understanding of political reality and context of the organisation and develops and maintains positive, productive, and beneficial working relationships with all stakeholders, in particular Government Departments and Elected Members. DELIVERING RESULTS • Makes timely informed and effective decisions and shows good judgement and balance in making decisions or recommendations. • Contributes to the development of operational plans and to the development of specific team plans. • Ensures compliance with council and external agency procedures and protocols. • Displays the ability to manage complex projects within legal, fiduciary, and Architectural conservation requirements. PERFORMANCE THROUGH PEOPLE • Leads, motivates, and engages employees to achieve quality results and to deliver on operational plans. • Demonstrates ability to effectively manage performance, including conflict resolution. • Has highly effective verbal and written communication skills and record keeping. • Demonstrates the ability and experience of promoting awareness, interest, pride and understanding in architectural and archaeological heritage. PERSONAL EFFECTIVENESS • Is self-motivated and maintains a positive constructive and enthusiastic attitude to their role. • Manages time and workload effectively with particular reference to statutory obligations and timeframes. • Demonstrates the required specialist technical knowledge, understanding and training for the role. • Personal Motivation, Initiative and Achievement; is enthusiastic about the role and sets challenging goals to achieve high quality outcomes. • Behaves in an honest, trustworthy, and respectful manner and is transparent, fair, and consistent in dealing with others. QUALIFICATIONS FOR THE POST ESSENTIAL CRITERIA 1. Character Each candidate must be of good character. 2. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms: (a) hold a recognised qualification at Level 8 on the National Framework of Qualifications developed by the National Qualifications Authority of Ireland under the Qualifications (Education and Training) Act 1999 in a technical discipline related to the built environment including but not limited to architecture, structural engineering, building surveying or spatial planning OR a qualification at NFQ Level 8 in which the historic built environment was a major subject including but not limited to archaeology, history of art or architectural conservation OR a postgraduate qualification at NFQ Levels 9 or 10 in which the historic built environment was a major subject, (b) After attaining the qualification referred to at (a) above, have five years’ satisfactory experience relevant to the post (or four years for registered architects), (c) Have a satisfactory knowledge of architectural heritage, design and conservation, strategic planning and urban design, and the legal framework governing architectural conservation and planning, (d) possess a high standard of technical training and experience appropriate to the nature of the work undertaken, including administrative experience, and have a satisfactory knowledge of public service organisation. Failure to input and upload proof of essential educational qualifications in your application form will deem you ineligible for this competition. *Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. 4. Age Each candidate must be under 70 years of age on the latest date for receipt of completed Application Forms for the office if they are deemed not to be new entrants to the Public Service as defined by the Public Service Superannuation (Miscellaneous Provisions) Act 2004. However, the age restriction of 70 years does not apply to "new entrants" to the Public Service as defined by the Public Service Superannuation (Miscellaneous Provisions) Act 2004. 5. Citizenship: Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. PARTICULARS OF POST Salary: The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post will be paid at the appropriate point on the salary scale in accordance with the relevant Department Circular. Where the appointee has been serving elsewhere in the public service in an analogous grade and pay-scale and will be moving without break to another part of the public sector at an analogous grade, the appointment may be made at the appointee’s current point of scale. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Starting pay for new entrants to the sector will be at the minimum of the scale. The current salary scale applicable to the post is €59,067 - €61,217 - €63,366 - €65,520- €67,672 - €69,823 - €71,976 - €74,116 - €76,280 - €78,425, - €80,897 (1st LSI) - €82,108 (2nd LSI) (June 2025) CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Communications Graduate
JOB DESCRIPTION Clare County Council is seeking a Communications Graduate on a temporary two-year contract for its Communications Unit. We are looking for an enthusiastic, self-motivated and highly skilled person with a good knowledge of all aspects of communications to work with our award-winning team and gain valuable work experience. The Communications Graduate will be required to work as part of a multi-disciplinary team in the Council’s Corporate Services Department, under the supervision and direction of the Head of Communications or such person as may be assigned from time to time by Clare County Council. They will be required at times to work on their own initiative, as circumstances demand, on a broad range of projects. The Communications Unit is responsible for Corporate Communications and provides a full communications service to all departments across the Council. It also manages the content of the Council’s website, clarecoco.ie, and corporate social media accounts as well as producing newsletters, magazines, videos, podcasts, advertisements and other communications material. The work of the Communications Unit covers eight main areas which are: Media Relations Internal Communications External Communications Strategic Communications Crisis Communications Irish Language Communications Development Desirable Skills and Qualifications: Other requirements include: • Excellent written and verbal communications skills. • Ability to think creatively and deliver engaging content. • Ability to think strategically and identify opportunities to improve awareness of the Council. • Ability to work under pressure and to strict deadlines. • Ability to work outside of normal hours and at weekends as required. • Ability to work within a team. • Awareness of the importance of accuracy and attention to detail. • Knowledge of digital communications tools and platforms. • Knowledge of creating and publishing digital content and social media. • Knowledge of the Microsoft 365 package. • An interest in Local Government and the work of Local Authorities. • A clear understanding of the importance of confidentiality and discretion DUTIES The duties to be assigned include the following although this list is not exhaustive and may be reviewed from time to time as organisational needs require. The Communications Graduate will: • Be part of the Communications Unit team and provide support to all members of the team. • Assist in delivering Clare County Council’s Communications objectives. • Assist in the various functions of the Communications Unit. Specific responsibilities will include: • Preparing and delivering press releases and articles. • Answering media queries. • Organising press conferences, media briefings, photo opportunities, press launches and other events. • Providing content for the Council’s social media channels and digital media platforms. • Providing content for internal and external communications projects. • Carrying out communications administration tasks. • Developing and maintaining working relationships with internal and external stakeholders. • Updating the relevant sections of the website. These tasks, which are indicative rather than exhaustive, are carried out under general guidance. QUALIFICATIONS FOR THE POST ESSENTIAL CRITERIA 1. Character Each candidate must be of good character. 2. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms: • A Bachelor or master’s degree in public relations, Public Affairs, Communications, Marketing, or Journalism. • A full clean driving licence for Class B vehicles. Failure to input and upload proof of essential educational qualifications in your application form will deem you ineligible for this competition. *Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. 4. Age Each candidate must be under 70 years of age on the latest date for receipt of completed Application Forms for the office if they are deemed not to be new entrants to the Public Service as defined by the Public Service Superannuation (Miscellaneous Provisions) Act 2004. However, the age restriction of 70 years does not apply to "new entrants" to the Public Service as defined by the Public Service Superannuation (Miscellaneous Provisions) Act 2004. 5. Citizenship: Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. PARTICULARS OF POST Salary: The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post will be paid at the appropriate point on the salary scale in accordance with the relevant Department Circular. Where the appointee has been serving elsewhere in the public service in an analogous grade and pay-scale and will be moving without break to another part of the public sector at an analogous grade, the appointment may be made at the appointee’s current point of scale. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Starting pay for new entrants to the sector will be at the minimum of the scale. The current annual salary scale applicable to the post is €36,419 (March 2025) CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Exercise Referral Programme Co-ordinator
***Please read the recruitment pack before completing your application form*** Reserve List Whilst the Council are recruiting for a permanent Exercise Referaral Programme Co-ordinator please note that a reserve list will be compiled for future permanent, temporary, full time and part time posts for Exercise Referaral Programme Co-ordinator positions across the Council District. Main Purpose of Post/Job Summary: To initiate, manage, co-ordinate, develop, and monitor the effective provision of Newry, Mourne and Down District Council’s - Exercise Physical Activity Referral Programme. This will include the planning and instruction of programmes of physical activity for referred clients with relevant health needs, such as, but not exclusively those people with Coronary Heart Disease / Phase IV provision and obesity problems. Hours of Work: 36 Hours per week The post holder must be prepared to work outside normal office hours, including evenings, weekends, and Public and extra Statutory Holidays for which the appropriate payment will be made or time in lieu granted if relevant. Work Pattern: Monday to Tuesday: 9am – 5pm Wednesday to Friday: 9am – 4.30pm Hours of work are kept under review and may change in order to meet operational requirements, providing requisite notice.
Swimming Instructor
Main Purpose of Post/Job Summary Post-holder will deliver customer support services and swimming tuition at various levels to individuals of all abilities, groups and schools and will assist in the management of the “Learn to Swim” and School Swimming Programmes. The post-holder will provide relief cover for other positions within the Centre such as Lifeguard, Supervisor, Cashier / Receptionist. Duties and Responsibilities Swimming Instructor Duties & Responsibilities 1. Planning, delivery and evaluation of swimming lessons to accredited standards, for the following clients / groups: i) Primary / Secondary school children. ii) Public swimming lessons to children and adults, including lesson programmes leading to swimming awards. iii) Children and adults with physical, learning, mobility and other disabilities. iv) Public water proficiency and water skills courses, where qualified. v) Public Lifeguarding and Lifesaving Courses, including Rookie or similar youth programmes, where qualified. vi) Competitive Swimmers, where qualified. 2. Assisting Centre Management with: i) Planning the programme of lessons, to include the promotion and marketing of swimming lessons and the Centre generally. ii) Liaison with schools, pre-schools, community organisations, sports clubs, disabled and special interest groups. iii) Development and continuous improvement of the Swimming Tuition Programme iv) Public Relations, e.g. photo-calls, drafting of press releases 3. Maintain currency in Swimming Teacher and Special Needs qualifications by completing updates in accordance with requirements of the awarding body, incorporating changes in a timely way into lesson programmes. 4. Responsible for appraising centre management on all matters relating to technical aspects of Swimming Instruction and lesson programming, and for developing activities suitable for Special Needs in Aquatic environment. 5. Responsible for ensuring that all equipment used to support the swimming lesson is checked before commencement of the lesson and is in good working order. 6. Responsible for the welfare and safety of children and vulnerable adults in the Pool Hall while participating in public lessons. 7. Preparation of reports on Swimming Lesson Programme, and recommending improvements in course delivery and provision. 8. Liaison with parents, teachers, club/ group leaders and members of the public regarding lessons, providing advice and progress reports, customer satisfaction etc. 9. Supervising the activities of Assistant Teachers, pool-side helpers and others, in accordance with Swimming Teaching qualifications. 10. Administering Award Schemes, including assessing and examining pupils, issuingcertificates and/ or badges etc. controlling stock levels, re-ordering awards & stationery. 11. Responsible for implementing rules of personal pupil hygiene in the pool environment. 12. Assisting Centre Management with the arrangement, planning and co-ordination of special events, coaching courses, shows, and swimming galas etc. Pool Lifeguard Duties and Responsibilities 13. Responsible for undertaking lifeguarding duties, as determined by rota, to professionally recognised standards: (i) Keeping a close watch over the pool and the pool users, exercising the appropriate level of control (ii) Communicating effectively with pool users and colleagues (iii) Anticipating problems and preventing accidents (iv) Intervention to prevent unsafe behaviour (v) Identifying emergencies quickly and taking appropriate action (vi) Carrying out rescues from the water (vii) Giving immediate First Aid to any casualty (viii) Supervising a variety of water based activities; swimming tuition, fitness training, diving, school activities, aqua aerobics, canoeing, water polo, sub-aqua etc. (ix) Assisting with crowd control, including the evacuation of the building in an emergency. 14. Responsible for maintaining a strong personal swimming ability, and an appropriate level of physical fitness, to facilitate safe and effective water rescues. 15. Ensure safe management of spinal injuries by team deployment of spinal injury board in accordance with specialised training moderated by the Institute of Qualified Lifeguards. Leisure Attendant Duties and Responsibilities 16. Undertake a range of duties at Newry Leisure Centre, Kilkeel Leisure Centre and other recreational facilities, to include: (i) Patrolling, supervision and security of assigned facilities (ii) Emergency Response (iii) Assembling and dismantling all equipment to be deployed at the facility (iv) Cleaning and Housekeeping (v) Customer Service & Hospitality (vi) Promotional & Public Relations Activities (vii) Access Control (viii) Traffic Control 17. Responsible for applying Pool / Centre Safety Operating Procedures, Normal Operating Procedure and Emergency Action Plan to direct the behaviour and oversee the general safety of the public. 18. Responsible for undertaking the duties of First Aider, with due care to the needs of the recipient, to standards recognised by Council as compliant with relevant legislation and / or Approved Codes of Practice. 19. Perform emergency Basic, Advanced and Extended Life Support duties, and provide appropriate aftercare, by the application of Cardio-pulmonary Resuscitation techniques in accordance with European Resuscitation Council, and / or by the competent use of Oxygen Insufflation Devices and Automated External Defibrillators. 20. Perform housekeeping, cleaning and customer service duties as required to standards prescribed in the facility’s I.S.O. 9000 Procedure Manuals and other Quality System Documents. 21. Enforce rules and regulations appropriately for the safety and enjoyment of all patrons. 22. Monitor and assess the conduct of patrons throughout the facility with special regard to the need to protect children and vulnerable adults from danger or inappropriate behaviour, applying Child Protection and Vulnerable Adults Policy and Procedures, as required. 23. Provide support and advice to customers and members of the public, dealing withservice requests and / or complaints appropriately and sensitively. 24. Assist in the administration of the facilities by preparing a variety of written records including Incident Reports, Accident Reports, Witness Statements, Accident Book Entries, Casualty Observation Charts, Quality System and General Housekeeping Records, as required. 25. Provide relief cover for Receptionist / Cashier at meal and tea-breaks, including basic operation of computerised till and booking system, cash-handling, income management and use of telephone switchboard / public address systems etc. 26. Assist in the control of facilities by denying entry to unauthorised persons and by the appropriate application of access control procedures, e.g. inspecting, controlling and collecting user tickets, tokens and session wristbands etc. 27. Participate in the full interchange of duties, hours of work, etc, to cover for staff shortages at all leisure facilities, brought about by sick leave, holiday leave, staff vacancies or any other reason. 28. Participate fully in an annual training needs assessment and thereafter attend regular weekly and other training sessions to ensure Council’s statutory obligations with regard to competency of staff are adhered to at all times. This will include the acquisition and maintenance of qualifications such as National Pool Lifeguard Qualification, Statutory First Aid at Work Certificate, A.E.D. Competency and others, as deemed appropriate. 29. Responsible for safekeeping of assigned equipment, uniforms, lifeguarding aids etc. General 1. C Carry out duties in compliance with the Health and Safety at Work Order 1978 (as amended); Acts of Parliament; Statutory Instruments and Regulations and other legal requirements; and all Council Policies and Procedures including Dignity at Work, Health and Safety, Attendance and all relevant Codes of Conduct. 2. Undertake the duties in such a way as to enhance and promote the positive reputation of Newry, Mourne and Down District Council. 3. Lead by example by behaving at all times in accordance with the Council’s values and promote same within the organisation and externally. 4. Undertake all aspects of work respecting confidentiality and ensure that personal and/or sensitive information under the control or access of the postholder is used, stored and maintained in accordance with relevant data protection legislation. 5. Contribute to Corporate, Departmental and Regional working groups as required. 6. When required, assist in the execution of the Council’s Emergency and Business Continuity Plans. 7. Promote diversity across the organisation and in the Department by adhering to the Council’s Equal Opportunity policies and procedures and avoiding all forms of discrimination both as an employer and a service provider. The list of duties / responsibilities must not be considered comprehensive nor exhaustive. They are simply a summary of the main duties / responsibilities that the post holder will be required to undertake. No Job Description can cover every issue that may arise within the post at various times and the post holder is expected to carry out other duties from time to time which are broadly consistent with those in this Job Description Salary Scale 4, SCP 9-13, currently £26,409 - £28,163 per annum based on a 36 hour week (pro rata to hours worked).
School Warden
1. CHARACTER Each candidate must be of good character. 2. HEALTH Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service and have good eyesight and hearing and be active and alert. 3. EDUCATION/ EXPERIENCE, ETC.: Each candidate must :- (i) Have a good standard of education to enable him/her to carry out efficiently the duties assigned to him/her satisfactorily and be capable of assimilating the training which shall be necessary for the performance of their duty; (ii) Have the ability to use initiative and judgement; (iii) Have a satisfactory knowledge of health and safety matters; (iv) Have very good communication and interpersonal skills; (v) A thorough knowledge of the Rules of the Road. 4. CITIZENSHIP Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. THE ROLE The role of the School Warden is to ensure the safe crossing of school children at or in the vicinity of schools at opening and closing times of schools. The Road Safety Officer has overall responsibility for School Wardens in County Westmeath. A School Warden is recognised by the bright visibility coat and the Stop sign that they carry. School Wardens are empowered under the Roads Traffic Act to stop traffic during times of operation in order to allow school children to cross the road safely. The School Warden service provided by Westmeath County Council caters for hundreds of children attending schools across Westmeath on a daily basis during school terms. This is an opportunity to make a positive impact in your local community. Join Westmeath County Council to be part of a team and act with purpose to provide a great service. We offer competitive compensation, supply full training and uniform and the opportunity to contribute to your local area in a valued way. DUTIES & RESPONSIBILITIES The person employed shall be required to carry out duties as may from time to time be assigned to them in relation to their employment and as may be appropriate to any particular function of any local authority for which the Chief Executive is responsible and carry out such instructions as may be given in relation to the performance of duties. The duties of the School Warden will include but will not be limited to :- • Be responsible for the safeguard of any children while using the school crossing/pedestrian crossing between specified times. The discharge of these duties must not be to the detriment of the welfare of other road users. • Be in attendance at the crossing to which they are assigned punctually each day during the school term. • Be required to perform your duties under the direction of the Council’s Senior General Services Supervisor/General Services Supervisor/District Engineer or any member of the Garda Siochana. • In the event of being unable to attend through illness or for any other reason, it is essential that the Senior Supervisor for the District and the School Principal be informed in advance. If possible, the school warden must give at least 24 hours notice if unable to attend for duty. • To ensure compliance with work safety procedures in operation in Westmeath County Council and to full participate in any safety programme that may be implemented. • Be responsible for the custody of materials/equipment in his/her area. • Wear the uniform supplied by Westmeath County Council and use any safety equipment provided. • Be required to make himself/herself available for training programmes as required by Westmeath County Council and he/she shall be required to update this training as necessary. • Before attempting to stop traffic, the warden should consider traffic conditions at this point, whether it is of such a sparse nature that they can wait for a lull before going out to conduct children across, or if it is of such a nature that they will have to make breaks in it. In some areas, it is possible that such lulls will obviate the necessity of much stopping of traffic, but in busy areas or on fast traffic routes, breaks will have to be made. Great care will have to be exercised by the warden in breaking up traffic, due consideration being given to the speed of the approaching traffic and conditions of road and weather. Sufficient time should always be given by the warden for traffic to pull up in safety • To notify the Senior General Services Supervisor/General Services Supervisor/District Engineer and Road Safety Officer immediately of any traffic accident or irregularities that may occur during the performance of duties. • To furnish such records and report relating to the employment as may be required by the employer • If the wardens have any trouble in controlling, or encounter disobedience by the children, they should inform the Principal of the school concerned. Any disobedience by traffic in general should be reported forthwith to the Gardai. In the case of motor vehicles, the description, registration number and so on of person driving, together with time and place of the occurrence, should be noted for the information of the Gardai. Frivolous complaints should, however, be avoided. • The warden should never break up organised convoys, weddings, funerals, parades, or hold up Fire Appliances or Ambulances for the purpose of allowing children to cross. The warden should wait for suitable opportunities when they have passed. Heavily laden horses should not be held up on inclines. • School Wardens must be flexible and be prepared to perform their duties at any location within reason as directed by the Line Manager. • To carry out any other duties as may be assigned by the Senior Supervisor /District Engineer/Road Safety Officer or as delegated. Particulars of Office 1. The Post: The School Warden post is part time and pensionable. A panel will be formed for an initial period of one year and this may be extended for a further year at the discretion of the Chief Executive. The panel will be used to fill both permanent and temporary positions that may arise for its duration. Vacancies will be offered in order of merit as per the panel. Employment will be suspended during periods of closure of the particular school or schools for holidays or any other reason and during other such periods as may be determined by employer. 2. Salary: The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post will be paid at the appropriate point on the salary scale in accordance with the relevant Department Circular. The rate of remuneration may be adjusted from time to time in line with Government pay. The current pay scale applicable to this post is €17.37 - €19.42 per hour as per Circular EL 03/2025. Payment of increments is dependent on satisfatory performance. New Entrants to the Local Authority Service commence on the 1st point of the scale in accordance with current Government Policy as set out in Department of the Environment Circular Letter EL 02/2011 of 28th January 2011 and Circular EL 05/2016 dated 5th February 2016. Remuneration is paid fortnightly by PayPath directly to the employee’s nominated bank account. The current pay cycle may be revised during the period of employment. Remuneration is subject to all statutory deductions e.g. PAYE and PRSI. Increments are paid annually subject to satisfactory attendance, conduct and performance and national agreements. 3. Location Permanent Part-time School Wardens will be based at the following pedestrian crossing or school. • MULLINGAR TOWN, COUNTY WESTMEATH Westmeath County Council reserves the right to assign the successful candidates to any premises in use by the Council or any other school crossing managed by the Council, now or in the future. Changes to location of employment will not result in payment of disturbance money or other compensation. The person appointed will be required to report to their place of work by their own means of transport and at their own expense. 4. Working Hours: The working hours are currently a maximum of 3 hours per day (15 hours per week): Hours can vary depending on assignment. An example of one current work pattern would be from 8.30am to 9.30am and from 1.30pm to 3.30pm. The Council reserves the right to vary these working hours and times at its discretion, depending on the requirements of the school or the employer. The School Warden must be flexible in terms of working hours and availability to work. It shall be the responsibility of the warden to remain on duty each day for such hours as are necessary to protect children proceeding to and from school via the warden’s duty point FULL ATTENDANCE WILL BE REQUIRED DURING SCHOOL TERMS I.E. WARDENS WILL NOT BE PERMITTED TO TAKE HOLIDAYS DURING SCHOOL TERMS. 5. Annual Leave & Public Holidays Entitlement Public holiday and annual leave will be granted in accordance with the provisions of the Organisation of Working Time Act 1997 and the nationally agreed annual leave scheme for the sector. The annual leave year runs from 1st January to 31st December. Annual leave entitlements for School Wardens will be 8% of overall hours worked. FULL ATTENDANCE WILL BE REQUIRED DURING SCHOOL TERMS I.E. SCHOOL WARDENS WILL NOT BE PERMITTED TO TAKE ANNUAL LEAVE DURING SCHOOL TERMS 6. Sick Leave The terms of the Public Service Management (Sick Leave) Regulations 2014 as amended will prevail. 7. Probation There shall be a period after appointment takes effect during which the person appointed shall hold office on probation. (a) such period shall be twelve months, but the Chief Executive may at his/her discretion extend such period; (b) the person appointed shall cease to hold office at the end of the period of probation unless during such period the Chief Executive has certified that the service of the person in such office is satisfactory. 8. Superannuation & Retirement A person who becomes a pensionable employee of the County Council will be required in respect of their Superannuation to contribute to the Local Authority at the appropriate rate. The terms of the Local Government Superannuation (Consolidation) Scheme 1998 as amended or the Public Services Superannuation(Miscellaneous Provisions) Act 2004 or the Public Service Pensions (Single Scheme & Other Provisions) Act 2012 will apply as appropriate on appointment. Retirement age for employees is dependent on their relevant contract of employment, with due consideration being given to the rules of the Superannuation Scheme to which they belong. • For appointees who are deemed not to be “new entrants” as defined in the Public Service Superannuation (Miscellaneous Provisions) Act, retirement is compulsory on reaching 65 years of age. • The minimum retirement age for “new entrants” to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004 is 65. There is no mandatory retirement age. • Effective from 1st January 2013, The Single Public Service Scheme applies to all first-time new entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks: - Retirement age is set, initially, at 66 years; this will rise in step with statutory changes in the State Pension Contributory (SPC) age to 67 years in 2021 and 68 years in 2028. - Compulsory retirement age will be 70. 9. Recruitment Shortlisting: Normally the number of applications received for a position exceeds that required to fill existing and future vacancies to the position. While a candidate may meet the eligibility requirements of the competition, if the numbers applying for the position are such that it would not be practical to interview everyone, Westmeath County Council may decide that a number only will be invited to same. In this respect, Westmeath County Council provide for the employment of a short-listing process to select a group for interview who, based on an examination of the application forms, appear to be the most suitable for the position based on the specific competencies identified in the job description. An expert board will examine the application forms against a pre-determined criterion based on the requirements of the position. This is not to suggest that other candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates, who based on their application, appear to be better qualified and/or have more relevant experience. It is therefore in your own interest to provide a detailed and accurate account of your relevant qualifications/ experience on the application form. On occasion a shortlisting interview may take place. Competitive Interview: Selection will be by means of a competition based on an interview conducted by or on behalf of the local authority. The number of persons to be invited shall be determined by the Local Authority having regard to the likely number of vacancies to be filled. Interviews will be held via ‘face to face’ interview. Candidates will be required to pay any expenses incurred by them in attending the interview. A panel may be formed on the basis of interviews. Candidates whose names are on a panel and who satisfy the local authority that they possess the qualifications declared for the post and that they are otherwise suitable for appointment may within the life of the panel be appointed as appropriate vacancies arise.
Senior Library Assistant
SECTION 1: THE ROLE Cork County Council invites applications from suitably qualified persons, who wish to be considered for inclusion on a panel from which vacancies for Permanent Part time Senior Library Assistant (Grade 4) Branch Library Castletownbere may be filled. The library service is delivered through a branch and mobile network, supplemented by a growing suite of digital services. The 25 branch libraries are in the main towns throughout Co. Cork and include the Library Headquarters on Carrigrohane Road, which also serves as the centre for Reference and Local Studies, bibliographic services, and administration. Towns and villages not served by a branch library are served by a fleet of 4 mobile libraries. Cork County Library aims to empower communities by providing access to resources that educate, inform, enlighten and enrich the lives of their citizens, by supporting and promoting literacy and a love of reading, and by collecting and preserving resources relating to the cultural heritage of Co. Cork. Cork County Library Service fulfils its mission through a branch and mobile library network that places libraries at the centre of communities, as well as through a growing online presence that seeks to connect with and serve people in a digital society. The role of the Senior Library Assistant is to provide support to branch managers or in the case of part-time branches and mobile libraries, oversee the branch/mobile unit. The Senior Library Assistant will work as part of a multi-disciplinary team within the library service, assisting with the delivery of work programmes that will meet the goals, targets and standards set out in national and local development plans. The ideal candidate will be highly motivated, creative, and flexible, with drive and commitment to delivering quality customer services to the public. Senior Library Assistants are a vital link in the team which promotes the library as a focal point for cultural activities, for community development, for learning and as a digital hub. SECTION 2: DUTIES The duties may include but are not limited to the following and the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. • Operation of the Castletownbere branch library - general Branch Library work and service development • Supporting and delivering national programmes and core services for all members of the community • Promotion of the branch library service though local and national initiatives; liaising with community and education groups • Liaison with the West Cork Divisional Librarian in all matters related to the running of the branch library • Completing all necessary reports and statistics related to Castletownbere library including maintenance of the Library Management System • Delivering excellent service to the public • Contributing to publicity and promotional activities including online • Organising, running, and promoting local library events e.g., class visits, story times, and other events for adults and families • Ensuring high standards of health and safety and child protection • Management of the building and service in the absence of a more senior officer • Stock Management • Any other duties that may be assigned from time to time. The above specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. SECTION 3: ELIGIBILITY CRITERIA / QUALIFICATIONS 1. Character Each candidate must be of good character. 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education, Training, Experience etc. Each candidate must, on the latest date for receipt of completed application forms: (i) have a good general level of education, (ii) have at least two years satisfactory experience in a post of Library Assistant or in an analogous post. 4. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004. A candidate who is not classified as a new entrant must be under 70 years of age. 5. Transport Holders of the office shall hold a full driving licence for Class B Vehicles and shall drive a motor car in the course of their duties and for this purpose provide and maintain a car to the satisfaction of the local authority. 6. Required Skillset In the context of the key duties and responsibilities for the post of Senior Library Assistant listed above, the ideal candidate should demonstrate through their application form and at the interview that they have the following knowledge, experience, skills and competencies; • Knowledge and understanding of the functions of a local authority and the library service including awareness of current issues and strategic direction of library services. • An ability to work on own initiative, in an independent environment and without constant supervision; • An ability to manage deadlines and effectively handle multiple tasks; • Strong customer service ethos and sense of commitment to delivering a quality public service; • Excellent interpersonal and communications skills; • Excellent IT skills, including an understanding of the role of digital technologies in the delivery of library services, social media services and promotion; SECTION 4: COMPETENCIES A Competency Based Application form requires you to describe some of your personal achievements to date that demonstrate certain competencies (necessary skills and qualities) required for the position for which you are applying. For each competency, you are given a description of a skill or quality. You are then asked to describe a situation, from your own experience, which you think is the best example of what YOU have done which demonstrates this skill or quality. It is essential that you describe how you demonstrated the skill or quality in question. Therefore, compose your replies carefully in this section and try to structure what you write so that you give specific information about what you have done - for example, do not simply say that “X was successful”, describe exactly what you did and how you demonstrated the skill or quality in question. For each example, please include the following: a) the nature of the task, problem or objective; b) what you actually did and how you demonstrated the skill or quality (and, where appropriate, the date you demonstrated it) c) the outcome or result of the situation and your estimate of the proportion of credit you can claim for the outcome. SECTION 5: TENURE The position is permanent and part-time. The post is pensionable. A panel may be formed to fill vacancies for Senior Library Assistant (Grade 4) Castletownbere which may arise during the lifetime of the panel. SECTION 6: REMUNERATION The wage scale for the post effective 1st March 2025 rate is; Grade 4 - Senior Library Assistant (Based on 25 hours per week) Point Hourly Rate Weekly Rate 1 €19.32 €444.37 2 €20.47 €470.91 3 €22.11 €508.58 4 €23.19 €533.32 5 €24.13 €554.96 6 €25.04 €575.89 7 €26.27 €604.15 8 €27.16 €624.59 9 €28.06 €645.39 LSI 1 €28.91 €665.02 LSI 2 €29.79 €685.17 Applicants should note that entry point to the salary scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government, & Heritage. The rate of remuneration may be adjusted from time to time in line with Government pay policy. In accordance with Departmental Circular Letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale at the minimum point. The salary shall be fully inclusive and shall be as determined from time to time. The awarding of increments is subject to satisfactory service. Holders of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services which they are required by or under any enactment to perform. SECTION 7: ASSIGNMENT / LOCATION OF POST The vacancy to be filled will be based at the Castletownbere Library. Cork County Council reserves the right to assign you to any department, premises or district in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. SECTION 8: WORKING HOURS The normal hours of work are 25 hours per week, Wednesday to Friday (9.30 am to 1.00pm and 2.00pm to 5.30pm) and half day on Saturday (9.30am – 1.30pm). Cork County Council reserves the right to alter the hours of work from time to time. All hours worked will be subject to the provisions of the Organisation of Working Time Act, 1997 and the Organisation of Working Time Act (Regulations) 2001 SECTION 9: ANNUAL LEAVE The current annual leave entitlement is 8% of total hours worked. Cork County Council’s leave year runs from 1st January to 31st December. Granting of annual leave, payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997(as amended). SECTION 10: GARDA VETTING The successful candidate will be subject to Garda Vetting prior to any appointment being confirmed.
Joiner
To maintain and improve all Council assets such as civic buildings, leisure centres, sports grounds, caravan parks and community halls to include new works and repairs. To present a courteous attitude at all times by assisting with the promotion of good working relationships between Council staff and members of the public. Ensure that the department complies with all statutory and legislative requirements by adhering to these requirements and working in accordance with good governance and health and safety requirements. Ensure that all responsibilities are carried out in a timely and effective manner and that general confidentiality is maintained in all areas relating to the work of the Council. PLEASE NOTE: Only application forms containing all the information which has been sought will be considered. The shortlisting panel will base shortlisting decisions on the information contained within the Essential Criteria narrative sections of the application form, however Desirable Criteria may be used. It is the applicant’s responsibility to provide sufficient relevant information including dates in this section of the form for each criteria. A reserve list may be established in order to fill future permanent and temporary posts that may arise for another similar vacancy within the following 12 months. Should a similar post become available within this time period, the post may be offered to those candidates on the reserve list, in order of merit, without the requirement for a further interview. The post may be offered on a full-time, part-time, permanent, temporary or fixed-term basis.
International Relations Officer
The successful candidate, reporting to the Tourism Officer, will be expected to perform duties in relation to the international relations activities undertaken by Galway City Council and to work with other stakeholders to maximise the potential of these activities in the promotion of the City. In addition to civic and governmental activity, areas such as education, culture, sport, and commerce have been areas that have facilitated the forging and maintenance of valuable inter-city connections. The main objective of the International Relations Officer will be to shape and drive a programme of activities and events across a broad range of areas that actively develop and promote Galway City and enhance its international profile as an attractive place to live, invest, study, work and visit. The key duties and responsibilities of the post of the International Relations Officer will include: Cultural Exchange and Collaboration: • Through the Tourism Strategic Policy Committee, to develop and implement a strategy for international relations and activities for Galway City Council and to report regularly to the Strategic Policy Committee thereon. • Development of an International Relations Taskforce with key partners in Galway City. • Through the administration of the Council’s Twinning Grants Scheme to promote engagement by local stakeholders in the development existing Sister City Relationships through activities, events and programmes. • Support and implement joint projects, initiatives, or programs that drive cultural, educational, social, scientific, and economic areas. • Strengthen relationships between partners by creating networks for future cooperation, allowing stakeholders from both sides to connect, collaborate, and support each other. • To encourage cross-cultural understanding and foster closer relations between with our partners. • To promote the exchange of knowledge, skills, and insights. Promote Mutual Exchange, Learning and Programme Development: • Facilitate knowledge and experience sharing, ensuring mutual benefits from the expertise, culture, and best practices of the other. • To develop year-round programmes that allow for participation by organisations in Galway City and provide new opportunities • Establish links with Irish State Agencies such as the Embassies, Culture Ireland, Tourism Ireland, Enterprise Ireland and IDA to maximise opportunities for Galway City • To use Galway City’s existing and proposed international relations to contribute to the collective marketing of the city and the region. • Identify shared problems or issues (e.g., environmental concerns, economic development) and work together to find sustainable solutions that benefit both sides. • Act as the key point of contact and liaise and further develop opportunities with the Galway Convention Bureau. Community Engagement and Inclusivity: • Engage the local communities by creating accessible programmes • Ensure inclusivity and diversity are central themes in all our programme activities promoted through the agreements. • Promote intercultural dialogue, appreciation, and understanding, helping to bridge gaps in cultural differences and create mutual respect between the entities involved. • Support sustainable and long-term growth by incorporating environmentally friendly practices into collaborative projects. Sustainability and Growth: • To foster the long-term growth of the agreements. • Enhance Galway City’s organisational capabilities, ensuring that we can effectively grow our partnerships and develop new relationships • To work closely with the Department of Foreign Affairs and Trade to ensure alignment of the City Council’s international relations activities with Ireland’s Policy for International Development. • To identify potential opportunities that EU, National and local programmes and plans may present for international relations for Galway City, including opportunities for funding. Administrative Duties • To carry out any administrative duties pertaining to the role. • To have responsibility for financial management of the international relations budget assigned on an annual basis. • To carry out any such other duties required by the Chief Executive of Galway City Council. The above specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. 1. Character Candidates shall be of good character. 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Citizenship: Candidates must, by the date of any job offer, be: i. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or ii. A citizen of the United Kingdom (UK); or iii. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or iv. A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or v. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or vi. A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa 4. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms: (1) (a) Have obtained at least Grade D (or a pass), in Higher or Ordinary level, in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, AND (b) Have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics), or, (2) Have obtained a comparable standard in an equivalent examination, or, (3) Hold a third level qualification of at least degree standard. AND (4) Have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. *Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. Desirable: It is desirable that candidates should have the following: • Hold a third level qualification (minimum level 8 in the National Framework of Qualifications) in a relevant discipline. • Have a minimum of 3 years relevant post graduate experience and a demonstrable track record in dealing with international relations. • Possess knowledge & understanding of international relations and affairs from both a local and national perspective and the policy drivers impacting same. • be able to demonstrate competence in Influencing and Negotiating, Delivering Quality Outcomes, and Networking. • be able to forge coalitions and mobilise people and resources on shared objectives. • have excellent interpersonal and communication skills, including report writing. • have the capacity to work on own initiative and also to contribute well in a team based environment. • have a good understanding and knowledge of Local Government and its role in developing international relations. • be competent to conduct business through one foreign language in addition to English and Irish. It would be preferable if this was French or Spanish. • have the capacity to interact effectively with local elected members and people from a broad range of sectors and groups, including local institutions, local development organisations, the local social partners and local funding organisations. • have experience in managing financial resources within a budgetary control framework. Each candidate must include on the application form details of all qualifications obtained by them. The invitation to attend for Interview is not to be regarded as an admission that you possess the prescribed qualifications and/or requirements for this post or are you qualified by law to hold the post. Documentary proof will be required before appointment where you claim credit for particular qualification, experience, etc. Key Competencies for the post are given in the table below. Candidates will be expected to demonstrate sufficient evidence within their application form and at interview of competence under each of these headings. Management & Change Influencing and Negotiating Establishes appropriate and productive working relationships at local level, both within the public and private sector. Meets operational goals by working effectively with the Tourism Officer and colleagues. Effectively influences other team leaders and groups to achieve operational strategy and objectives. Ability to conduct business through international languages in additional to English. Networking and Representing Demonstrates the ability to develop and maintain positive and beneficial relationships with relevant interests. Demonstrates the ability to sustain a positive image and profile of the local authority. Delivering Results Problem Solving and Decision Making Demonstrates the ability to act decisively and make timely, informed and effective decisions. Delivering Quality Outcomes Promotes the achievement of quality outcomes in delivering services, which are linked to the corporate priorities, with a focus on continuous improvement. Evaluates the outcomes achieved against operational plans, identifies learning and implements improvements required. Communicating Effectively Demonstrates the ability to recognise the value of and requirement to communicate effectively Demonstrates effective verbal and written communication skills Demonstrates good interpersonal skills. Personal Effectiveness Personal Motivation, Initiative and Achievement Is enthusiastic about the role and is motivated in the face of difficulties and obstacles. Does more than is required or expected, anticipating situations and acting to pre-empt problems. Creates new opportunities. Resilience and Personal Well Being Demonstrates appropriate and positive self-confidence. Operates effectively in an environment with significant complexity and pace. Candidates will also be assessed at interview on the basis of how they demonstrate their knowledge and understanding of the role and of Local Government. Knowledge and Understanding of the Role/of Local Government Knowledge & Understanding of Role Demonstrates understanding of the role of International Relations Officer in the context of wider local authority service delivery Demonstrates knowledge & understanding of the structure and functions of local government Demonstrates knowledge of current local government issues, future trends and strategic direction of local government Type of Post Future relevant permanent and temporary posts will be filled from the panel(s) formed. The post(s) will be whole-time, permanent/temporary and pensionable. Remuneration The annual salary (Circular Letter EL 03/2025) is as follows: Point 01/03/2025 1 €56,754 2 €58,108 3 €59,758 4 €62,862 5 €64,716 LSI 1 €67,020 LSI 2 €69,337 IMPORTANT NOTE: Candidates should note that the starting salary is not subject to negotiation. Entry into the pay scale above the minimum point will only apply to existing public servants in the context of the relevant Government Pay Circulars. Candidates who are not covered by such Circulars will enter the pay scale at the minimum point i.e. €56,754 The rate of remuneration may be adjusted from time to time in line with Government pay policy. The holder of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to and received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform. Probation: (a) there shall be a period after such appointments take effect during which such persons shall hold the position on probation, (b) such period shall be 12 months but, the Chief Executive may at their discretion extend such period, (c) such persons shall cease to hold the position at end of the period of probation unless during such period, the Chief Executive has certified that the service of such persons is satisfactory. Hours of Duty The person appointed will be required to work a 35 hour week. The successful candidate will be required to log their hours of work in accordance with the requirements of the Organisation of Working Time Act, 1997 and will be required to co-operate with the use of technologies to record such hours. Annual Leave: The annual leave entitlement will be 30 days per annum. Residence: Holder of the post shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Outside Employment: The position is whole-time and the employee may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties.
Customer Service Advisor
Location: Ballymena Salary: Scale 4 and in the range SCP 9-13 Currently £26,409 to £28,163 per annum. The starting salary is normally at the base of the salary scale. A higher starting salary may be awarded in exceptional circumstances where the decision to do so can be justified. MAIN PURPOSE OF THE JOB Be part of a core multi skilled Customer Service Team for Waste; committed to attaining the highest possible standards of customer care. Provide information, advice and guidance in a timely and efficient manner. Act as an ambassador for Waste Operations ensuring that all customers always receive a professional and comprehensive level of service. MAIN DUTIES AND RESPONSIBILITIES 1. Service Delivery 1.1. Deliver customer service on a day-to-day basis within the Waste Operations Customer Service Centre; in accordance with agreed policies, procedures and strategies. 1.2. Take and reconcile payments for applicable services via Customer Relations Management system as required. 1.3. Respond proactively to all customer enquiries across all contact media communication channels. 1.4. Identify enquiries of a complex and cross-sector nature; promptly assessing customers’ needs & resolving the situation as far as possible in initial contact. 1.5. Ensure Key Performance Indicators (KPI) industry standards for requests are met through utilisation of online request/ booking systems. 1.6. Exercise judgement for enquiries, which require referral, and process requests for service, complaints and compliments in accordance with agreed service standards. 1.7. Utilise the systems available to access information; delivering scripted and non-scripted Council information; accurately recording and executing information received and advice given. 1.8. Assign & allocate customer enquiries; ensuring personal data is managed appropriately in accordance with GDPR requirements. 1.9. Review and implement applicable crew feedback to provide an efficient service including arranging replacement bins etc. 1.10. Manage customer correspondence on behalf of the operational management team by drafting and managing all postal requests to and from residents. 1.11. Assist in the review of all special collection applications, including the management of associated paperwork. 1.12. Complete general administration relative to the role and service in a timely manner or within KPI’s as required. 1.13. Update records on the Customer Relations Management (CRM) system and gather information/ evidence for Freedom of Information requests/ formal complaints as required by the Team Leader. 1.14. Promote all digital channels and self-service options as the favoured choice of contact and support customers to complete enquiries online. 1.15. Act as a service champion between the Customer and Council to ensure the lines of communication are open and service issues are identified and resolved. 1.16. Contribute as part of a team to improve the effectiveness and efficiency of the service that is provided to the customer. 1.17. Participate in the preparation and delivery of householder & customer communication activities within the service as required. 1.18. Work with all other members of the admin support team to ensure that all Customer Service Standards, team objectives & targets are always adhered to by managing personal workload and assisting other team members as required. 2. Quality 2.1. Adhere to and comply with all Council policies and procedures relevant to this role, including arrangements for health and safety and risk management. 3. Performance Improvement 3.1. Participate in the formulation, implementation and evaluation of the Department Business Plan and relevant Service Plans responding to changing trends and citizen needs. 3.2. Achieve high standards of personal performance, through meeting agreed personal targets and undertaking planned programmes of professional development. 3.3. Examine opportunities to gain efficiencies and improve effectiveness including collaborative partnerships, joint working and other innovative approaches to achieve best value in the use of public money. 4. General 4.1. Uphold the Core Values of Mid and East Antrim Borough Council and work to achieve the wider organisational objectives as detailed in the Corporate Plan. 4.2. Participate in the Council’s Performance and Development Review process as detailed in the published scheme. 4.3. Fulfil the legal Health and Safety duties placed on employees by: · taking reasonable care of your own health & safety and that of others who may be affected by what you do or do not do; · Co-operating with the Council on Health & Safety matters; · Ensuring that you use work items provided by the Council correctly and in accordance with the training and instruction received, including personal protective equipment (PPE); · Ensuring that you do not interfere with or misuse anything provided for health, safety, or welfare purposes. 4.4. Contribute to Mid and East Antrim Borough Council in fulfilling all of its commitments in relation to anti-discrimination practices, its Equality Scheme and under the Northern Ireland Act 1998 and the Human Rights Act 1998. 4.5. Comply with all the Council’s policies and procedures. 4.6. Fulfil your legal responsibility* for all records held, created or used as part of Council business whether paper based or electronic, including e-mails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004 and Data Protection Act 1998. Employees are required to be conversant with the Mid and East Antrim Borough Council procedure on records management and to seek advice if in doubt. * Any subsequent updates will supersede legislation identified within the Job Description 4.7. Maintain high standards of personal accountability. 4.8. Comply with the Code of Conduct for Local Government Employees and the Local Government Employee & Councillor Working Relationship Protocol. 4.9. Perform any other duties commensurate with the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training. Closing caveat: This job description sets out the main duties of the post as at the date of completion. It is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the postholder is required to work. Other duties of a similar nature and appropriate to the grade may be assigned from time to time by the Head of Service. Duties may vary to meet the changing needs of Mid and East Antrim Borough Council and without changing the general character of the post or the level of responsibility that it entails. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post. Qualifications and Experience Applicants must have: A minimum of 5 GCSEs to include English Language and Maths (Grade C or above) or equivalent qualifications to demonstrate literacy and numeracy. AND Be able to demonstrate, by providing personal and specific examples, that they have 1 years’ experience to include: • Proven ability to work proactively in a complex and busy office • Working knowledge of a wide range of administrative activities within a customer service environment • Confident use of databases and Microsoft packages OR, for candidates who do not meet the qualification requirements as outlined above: Be able to demonstrate, by providing personal and specific examples, that they have 3 years’ experience to include: • Proven ability to work proactively in a complex and busy office • Working knowledge of a wide range of administrative activities within a customer service environment • Confident use of databases and Microsoft packages Application Form and Interview Knowledge Understanding of the role of Customer Care to Council Stakeholders Application Form and Interview Behavioural Competencies (Frontline Level) These competencies are the top 6 competencies the Local Government Competency Framework which have been identified and prioritised for effective performance in this role. 1. How we Provide Leadership and Direction: 1.3 Managing Performance – Sets clear, aligned, high standard performance goals & objectives for self, others and the organisation. 2. How we manage ourselves 2.1 Managing Our Own Work – Plans, structures and prioritises own work to achieve optimum results 2.3 Communicating with Impact – Presents a positive image by communicating effectively, being resilient and treating people fairly 3. How we work with others 3.3 Meeting Customer Needs - Establishes the needs of customers and strives to ensure that these are met 4. How we move forward 4.1 Problem Solving and Decision Making – Gathers information from a range of sources. Analyses information to identify problems and issues. Makes effective decisions and recommendations based on resolution agreement within an environment of trust, mutual respect and co-operation 4.3 Achieving Results – Takes personal responsibility for making things happen. Shows motivation and perseverance in overcoming obstacles and achieving results.
Cemetery Supervisor
Post Status: This is a permanent post. Employment will be subject to Mid and East Antrim Borough Council being satisfied with the successful completion of a probationary period of six months. Location: The location of this post is within the East Antrim area but may be required to report and work in any area of the Borough. All premises are wheel chair accessible and there are accessible toilets. Salary: Scale SO2 and in the range SCP 28-30 . Currently £37,938 to £39,513 per annum. The starting salary is normally at the base of the salary scale. A higher starting salary may be awarded in exceptional circumstances where the decision to do so can be justified. Pension: Mid and East Antrim Borough Council operates under the NILGOSC pension scheme. For more details on this please visit www.nilgosc.org.uk Hours of Work: Successful candidates will be required to work 37 hours week, Monday to Friday. Given the nature of their duties, the post holder will be expected to work outside of these hours at weekends, evenings and public holidays as dictated by the needs of the service. Transport/Mobility: Successful candidates will be required to travel on official duty within the Mid and East Antrim Borough Council area and beyond. Appointees must have access to a form of transport which will enable them to meet the requirements of the post in full. Date: May 2025 MAIN PURPOSE OF THE JOB The post holder will be responsible for the supervision of the Cemetery team to ensure the implementation of safe and efficient procedures and to maintain a high standard of service and successful operational delivery. The post holder will be responsible for ensuring a dignified and sensitive customer focused approach with funeral directors, clergy, the bereaved and all other stakeholders to the cemeteries at all times. The post holder will assist with the cemetery administration and be responsible for the procurement and efficient use of resources including machinery and materials in order to ensure efficient and effective results at all times. MAIN DUTIES AND RESPONSIBILITIES 1. Service Delivery 1.1. Responsible for deployment of labour, plant and machinery, including purchase of materials needed in delivery of services. 1.2. Responsible for carrying out the administrative processes within the area of responsibility, including maintaining employee attendance records, upkeep of plant and equipment logs, carrying out annual inspections and update of associated records. 1.3. Responsible for the preparations for funerals, exhumations and interments of the deceased either coffined or cremated remains and horticultural maintenance within allocated cemeteries. 1.4. Supervise and train staff, trainees and volunteers in the preparation of grave sites for burial and grounds maintenance ensuring safe operations and safe use of plant and machinery. 1.5. Ensure programmes of work are completed on schedule within the service area, including assisting the management team to develop and update work programmes and ensure that accurate records are taken, kept and reported as appropriate to the administration office. 1.6. Carry out regular inspections of all Council operated Cemetery facilities and ensure adequate records are maintained including organising of repairs needed. 1.7. Ensure safe upkeep, maintenance and security of all grounds, buildings, plant and machinery at all times. Ensuring compliance with regulations pertaining to the storage, usage and handling of chemicals. 1.8. Provide written and oral reports on operational matters involved in the day to day activities of the service area and attend meetings as required. 1.9. Investigate complaints in relation to all cemeteries under your areas of responsibility and work to achieve satisfactory outcomes for all parties. 1.10. Carry out exhumations as and when required following strict Council protocols and procedures to a satisfactory hand over to funeral director and to observe Public Health requirements as determined by Council’s Environmental Health Department. 1.11. To assist in the implementation of the Cemetery Rules and Regulations and to advise the public where appropriate and to feedback where breaches of the rules have occurred. 1.12. Deputise for Line Manager and provide cover for other staff within the Parks & Open Spaces service as required. 2. Quality 2.1. Adhere to and comply with all Council policies and procedures relevant to this role, including arrangements for risk management. 2.2. Ensure effective controls assurance and risk management strategies are implemented within the Department and contribute to the Council’s compliance with its corporate governance requirements. 3. Performance Improvement 3.1. Ensure the Council’s performance management framework is consistently implemented and provide advice, support and guidance to staff on personal development requirements, initiating further training where appropriate as well as setting annual performance improvement objectives at departmental and individual level. 3.2. Participate in the formulation, implementation and evaluation of the Department Business Plan and relevant Service Plans responding to changing trends and citizen needs. 3.3. Achieve high standards of personal performance, through meeting agreed personal targets and undertaking planned programmes of professional development. 3.4. Ensure high standards of performance of staff, acknowledge good performance and tackle poor performance positively and effectively. 3.5. Examine opportunities to gain efficiencies and improve effectiveness including collaborative partnerships, joint working and other innovative approaches to achieve best value in the use of public money. 4. Financial and Resource Management 4.1. Ensure efficient and effective financial management by contributing to the development of and working within agreed budgets and finances to deliver service priorities and by ensuring that these budgets are effectively managed, implemented and adhered to across the department. 4.2. Contribute to the financial viability of the Council by ensuring that the Department operates as efficiently and effectively as possible, utilising benchmarking and other value for money techniques and complying with all financial targets, the Council’s standing financial instructions, standing orders, codes of conduct and accountability. 4.3. Provide input to audit reports and ensure implementation of recommendations of these reports, ombudsman cases on a timely basis. 4.4. Seek innovative and creative solutions to help bring about change and service improvements. 4.5. Pursue as appropriate, additional sources of funding or other resources, which could be used to enhance those available to the Council. 5. People Management 5.1. Provide clear leadership to staff to ensure the provision of high quality services. 5.2. Ensure that management structures and practices within the department support a culture of effective team working, continuous improvement and innovation. 5.3. Contribute to good industrial relations within the Council by ensuring effective communication and working relationships with all staff for whom he/she is responsible as well as relevant trade unions/staff organisations. 6. General Management 6.1. Promote and ensure equality of opportunity, good relations and diversity in service delivery and employment by adhering to the Council’s Equal Opportunities in Employment policies and procedures and avoiding all forms of discrimination both as an employer and a service provider. 6.2. Ensure that the Council meets its Health and Safety obligations and appropriate arrangements are developed and implemented to ensure compliance with Council’s Health and Safety Policy and associated procedures and assure the safety of the workforce and service users. 6.3. Participate as required in the selection and appointment of staff reporting to him/her in accordance with procedures laid down by the Council. 6.4. Take such action as may be necessary in disciplinary matters in accordance with procedures laid down by the Council. 6.5. Investigate and prepare reports in line with the Council Complaints Policy. 6.6. Assist the Head of Service in ensuring the Council meets all statutory obligations and ensure that the highest standards of probity and good conduct are maintained at all times. 6.7. Ensure that staff within your control are aware of Council Policies and Procedures and provide information and guidance as required to ensure their compliance. 7. General 7.1. Uphold the Core Values of Mid and East Antrim Borough Council and work to achieve the wider organisational objectives as detailed in the Corporate Plan. 7.2. Participate in the Council’s Performance and Development Review process as detailed in the published scheme. 7.3. Fulfil the legal Health and Safety duties placed on employees by: • taking reasonable care of your own health & safety and that of others who may be affected by what you do or do not do; • Co-operating with the Council on Health & Safety matters; • Ensuring that you use work items provided by the Council correctly and in accordance with the training and instruction received, including personal protective equipment (PPE); • Ensuring that you do not interfere with or misuse anything provided for health, safety, or welfare purposes. 7.4. Contribute to Mid and East Antrim Borough Council in fulfilling all of its commitments in relation to anti-discrimination practices, its Equality Scheme and under the Northern Ireland Act 1998 and the Human Rights Act 1998. 7.5. Comply with all the Council’s policies and procedures. 7.6. Fulfil your legal responsibility* for all records held, created or used as part of Council business whether paper based or electronic, including e-mails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004 and Data Protection Act 1998. Employees are required to be conversant with the Mid and East Antrim Borough Council procedure on records management and to seek advice if in doubt. * Any subsequent updates will supersede legislation identified within the Job Description 7.7. Maintain high standards of personal accountability. 7.8. Comply with the Code of Conduct for Local Government Employees and the Local Government Employee & Councillor Working Relationship Protocol. 7.9. Perform any other duties commensurate with the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training. Closing caveat: This job description sets out the main duties of the post as at the date of completion. It is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the postholder is required to work. Other duties of a similar nature and appropriate to the grade may be assigned from time to time by the Head of Service. Duties may vary to meet the changing needs of Mid and East Antrim Borough Council and without changing the general character of the post or the level of responsibility that it entails. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post. Qualifications and Experience Applicant must hold a NVQ Level 3 in Land Management or equivalent recognised Cemetery / Horticulture qualification. AND Applicants must be able to demonstrate, by providing personal and specific examples, that they have oneyears’ experience within a cemetery orland management environment to include : · effective supervision and management of teams; · effective operational management of an agreed budget; · experience using a range of grounds maintenance machinery and hand tools including ‘ride on’ and ‘pedestrian’ mower, strimmers etc. · experience in providing a high quality service in a customer facing role; OR Alternatively , consideration may be given to candidates who do not possess the required educational qualification but can demonstrate, by providing personal and specific examples, that they have three years’ experience within a cemetery or land management environment to include : · effective supervision and management of teams; · effective operational management of an agreed budget; · experience using a range of grounds maintenance machinery and hand tools including ‘ride on’ and ‘pedestrian’ mower, strimmers etc. · experience in providing a high quality service in a customer facing role; Knowledge · Working knowledge of cemetery and horticultural sustainable environmental practices; · An understanding of the main issues and developments impacting on service delivery within the service portfolio. · A sound working knowledge of Microsoft Office applications including Word, Excel and Outlook General A full current driving licence valid in the UK and access to a vehicle. Minimum category ‘B + E’ is required in order to carry out this post.
