Service officers jobs
Sort by: relevance | dateClinical Nurse Specialist / Clinical Manager Rheumatology Service
The Rheumatology Clinical Nurse Specialist will be responsible for the provision of specialist care to Rheumatology patients and manage a case load of patients with rheumatology conditions. · The Clinical Nurse Specialist is a practitioner with extensive clinical knowledge and expertise in the specialist field. · Working as part of a multidisciplinary team, the nurse specialist will use their clinical, communication and inter personal skills to assess and deliver care to the specialised cohort of patients. The clinical nurse specialist will apply evidence-based practice, act as a patient advocate, and provide health promotion and education to the client group. · They will coordinate the rheumatology service between acute and primary care settings. For Enquiries - Please contact ; Allison Kennedy - kennedya@mater.ie Directorate Nurse Manager Acute Neurosciences Specialty and Rehabilitation Medicine Directorate John Kingston- jkingston@mater.ie CNM3 ANSRM
Customer Service Assistant
Hours of Work: 21 hours per week on a shift basis Salary: Scale 3 + 3; SCP 9-11; £14.13 - £14.59 per hour, which includes increments for shift working Wages will be paid on a monthly basis. Key Purpose of the Post The post holder will act as the first point of contact for members of the public seeking to access Leisure services. They will, as part of a team, ensure that services are convenient and accessible, delivered to the highest possible standards of customer service, and strive to ensure customer service standards are met and a wide range of enquiries and transactions are dealt with at the first point of contact in the Leisure Services. The post holder will be required to maintain an up-to-date knowledge of Leisure services and functions and ensure the relay of accurate and up-to-date information to members of the public. Duties and Responsibilities Customer Service and Administration Deal with a wide range of Leisure enquiries within the customer service environment as first point of contact via telephone, letter/email, face-to-face, and other mediums. Take bookings and payments for use of facilities and services within the centre, adhering to all cash handling procedures. Reconciliation of monies, e.g. security of cash, cheques, vouchers, credit and debit cards, petty cash etc. Check all data against daily records, e.g. unpaid accounts. Prepare daily, weekly and monthly statistics, record all stock, and complete end-of-year reports. Recording of inventory when required. Assist with producing marketing leaflets/booklets and web-based marketing methods. Demonstrate a team approach to achieving the objectives of the administration team through full flexibility in relation to tasks undertaken. Process memberships and associated administration. Carry out general administration duties, e.g. filing, archiving, photocopying etc. Adhere to the Council’s Customer Services Standards, including: • Be prompt, approachable, professional and helpful • Treat customers fairly and with respect • Respect privacy • Be open and accountable • Provide straightforward information and respond quickly and efficiently to requests for Council services Provide information and services to internal and external customers, including using the appropriate electronic systems, databases and other sources of information. Take responsibility for recording initial customer contact and obtaining all information necessary to process or resolve queries, in accordance with GDPR regulations, aiming to resolve the majority of customer contacts without referring the customer to other staff or departments. Aim to exceed customer expectations by effectively managing the customer care process and interpreting queries/problems generated by customers in order to provide solutions to meet their needs. Support the creation, development and maintenance of the Customer Relationship Management system. Liaise with other Council departments and public services and signpost customers as necessary. Be willing to learn new systems and adopt a flexible approach to allow the delivery of new services and improvements as required. Demonstrate a culture of openness and accessibility of Council services through all customer contacts. Promote Council initiatives and ensure customer views and ideas are fed back into the management information system. Continuously develop knowledge and skills of Council and other Public Services to improve and develop the service provided. Undertake the role of nominated person (Requisitioned) for the collating and ordering of stationery in accordance with the Stationery Ordering Procedure at the Townhall and Connect Centre Enniskillen. Undertake associated administrative work as directed in relation to specific reports, projects, analysis of questionnaires, compilation of statistics and reports arising from customer contacts whilst making optimum use of Information Technology in the production of all letters, reports, papers and research. Proactively contact customers in a structured manner in order to gather customer information, including satisfaction with service provision, and analyse and report on findings. Enhance and develop the services offered to customers through assistance with bookings relating to Council Services. Improve and broaden the scope of services provided both internally and externally. Be an active member of the team, participating in meetings as required and contributing ideas, suggestions and feedback to the team leader. Be involved in Council projects as and when required, such as changing processes and procedures, service improvement, or undertaking customer satisfaction surveys. Any other duties of a similar nature, including administrative duties related to this post, that may be required from time to time. Health and Safety Ensure adherence to all Health & Safety policies and procedures and comply with the normal operating procedures and emergency action plans. Adhere to FODC Safeguarding Policies and procedures. Any other duties of a similar nature, including administrative duties related to the post, may be required from time to time. General Ensure full compliance with all Health and Safety at Work legislation in accordance with the Council’s Health and Safety at Work policy and all associated procedures and guidance, and be an advocate for high standards of Health and Safety performance. Comply with all the Council’s Policies and Procedures, including the Employee Code of Conduct and the Employee and Councillor Working Relationship Protocol. Promote the Council’s equal opportunities policies and avoid all forms of discrimination as both an employer and a service provider. Implement and adhere to all Financial and Procurement policies and procedures. Undertake the duties of the post at all times in a manner that enhances and promotes the positive image of Fermanagh and Omagh District Council. The post holder will be expected to be flexible and adaptable to meet the changing needs and requirements of the organisation. The above list should not be seen as an exhaustive list of duties and the post holder will be expected to undertake other relevant duties as required. Essential Criteria • NVQ Level III in Customer Services/Administration or equivalent relevant qualification and one year’s relevant experience OR • In the absence of the above qualification, two years’ relevant experience Relevant experience must include evidence of: a) Delivering excellent customer services by responding effectively to a range of customer enquiries b) Communicating effectively with a range of stakeholders c) Ability to promote a positive image of the Council • A working knowledge of the range of services which the Council provides • Competent in the use of IT, including Microsoft Office packages such as Word and Excel
Care Assistant
We currently have an exciting opportunity for a Care Assistant to join our services in a Residential setting in Arklow, County Wicklow. As a Care Assistant, you will be involved in supporting clients to achieve their personal outcomes to build on their potential and to develop positive roles within their residential service and community. Working hours will be Monday to Sunday. Key Responsibilities: · To facilitate and implement a person-centered approach for our clients appropriate to their wishes and goals · To promote and protect the rights of people in a manner that respects their dignity, their right to make choices and their privacy · To actively seek new interests and opportunities for people to develop meaningful roles in their communities · To ensure the overall wellbeing of clients in all areas of their lives including health and personal care · To assist in the teaching of life skills in cooking, budgeting, cleaning & building confidence Requirements: Applicants must hold a minimum of Major QQI level 5 in healthcare or foreign equivalent (validated by QQI) Applicants must have : · A passion for promoting and empowering those you support · A team player wiling to lone work as well as working as part of a team · A knowledge of the HIQA standards and relevant legislation · Hold a full driving licence and have access to a car · Post qualification experience of working with adults with intellectual disability is desirable · A legal right to work in Ireland Salary Scale: Successful candidates will be paid as per the HSE consolidated pay scales in line with required qualifications and relevant experience. To Apply: E-mail your CV and cover letter referencing the job ref. number to talent@sunbeam.ie For further information please check out our website http://sunbeam.ie/careers Short listing of candidates will apply. Closing Date for receipt of applications: 20 April 2026 Sunbeam House Services is an Equal Opportunities Employer
Assistant Staff Officer, Human Resources And Corporate Services
Before you apply: This job is only open to employees of the HSE, TUSLA, Section 38 agencies, or statutory health agencies per WRC Agreement 161867. About us The National Screening Service (NSS) delivers four national population-based screening programmes – for cervical, breast and bowel screening and for detecting sight-threatening retinopathy in people with diabetes. Our programmes focus on looking for early signs of disease in healthy people, so that we can: Choose Screening: Together we can make a difference the National Screening Service 5-year Strategic Plan outlining our strategic priorities and goals for the years 2023-2027. Our mission : We deliver population screening programmes that help prevent, reduce the risk of, and assist the recognition of, disease in Ireland. Our vision : To work together to save lives and improve people’s health through population screening. About the role: The National Screening Service HR and Corporate Services Department is seeking a highly organised and proactive Grade IV HR Administrator to play a key role in delivering efficient, compliant, and people-focused HR support services. This position offers an exciting opportunity to contribute to workforce administration, recruitment coordination, onboarding, compliance monitoring, and employee support within one of Ireland’s leading healthcare organisations. The successful candidate will be responsible for maintaining accurate HR records and systems, supporting recruitment and induction processes, coordinating training and compliance activities, and ensuring all HR administration aligns with HSE policies, GDPR requirements, and employment legislation. The role requires excellent communication, organisational, and customer service skills, with a strong emphasis on confidentiality, attention to detail, and teamwork. Working closely with HR colleagues, management, payroll, and external stakeholders, the post holder will support a range of workforce initiatives including Garda vetting, induction programmes, training coordination, employee wellbeing activities, and quality assurance processes. The role also involves preparing reports, managing documentation, monitoring deadlines, and supporting continuous service improvement and innovation across the department. This is an ideal opportunity for an experienced administrator who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and is committed to delivering high-quality HR support that contributes to a professional, efficient, and compassionate healthcare service. For Eligibility Criteria and further information on this post, please view the attached job specification available below Join our team and we'll provide you with the support you need to deliver and succeed. This is an unmissable opportunity to join a diverse and supportive workplace where staff feel valued . #ChooseScreening
Clinical Nurse Manager, Older Persons Unit
HX26-051: Clinical Nurse Manager 1 (Older Persons Unit) Informal enquiries for this recruitment panel advertisement are most welcome. Please contact Lisa Murphy | Assistant Director of Nursing – Older Persons Service | 01 406 8826| lisamurphy@olh.ie Latest date for receipt of applications is 12pm (noon) on Wednesday 10th June 2026. Our Lady’s Hospice & Care Services reserves the right to close the competition early should a sufficient number of applications be received. Our Lady’s Hospice & Care Services is an equal opportunities employer and supports a smoke free environment.
Digital Communications Officer
Background The Health Research Board (HRB) is a statutory agency under the aegis of the Department of Health. As Ireland’s lead funding agency, we support innovative health research and deliver high quality data and evidence that improves people’s health and patient care. We are committed to putting people first, and ensuring data and evidence are used in policy and practice to overcome health challenges, advance health systems, and benefit society and economy. Key responsibilities of the post of Digital Communications Officer In recent years, the HRB has expanded significantly, increasing its activities and adopting many important new roles, responsibilities and functions. Furthermore, we recently launched our Strategy 2026-2030 – Bringing research to life , which will see the organisation grow further in scale and ambition. This all requires a high level of communications support, particularly digital communications support. Key Accountabilities will include but are not limited to: Website Competencies: Competencies incorporated into this role profile reflect the competency framework issued in conjunction with the Civil Service Competency Framework which has been adopted by the HRB. A comprehensive list of expected competencies ca be found at Digital Communications Officer (AO) Competency Framework . Reporting relationship The Digital Communications Officer will report directly to the Content and Media Specialist or designate. Salary scale: Digital Communications Officer € 57,898 – € 70,734 (Salary Scale @ 01 February 2026) NOTE: This is a Permanent, full-time post Appointment will be made in accordance with the Department of Health guidelines. New entrants will be appointed at the first point of the scale.
Industrial Services Driver / Operative
Who we are: We recover waste products to provide either a second life, such as the production of energy or, in many cases, full closed-loop recycling solutions. We also provide a complete portfolio of and services. A key role in providing support to the activities of the Industrial Services division as appropriate on a day to day basis and to assist other areas of the business as and when required. The successful candidate will be required to complete a pre employment medical assessment, including drug and alcohol testing as part of the recruitment process. Key Responsibilities
Quality & Compliance Officer
CORLANN IRELAND – WEST REGION PERMANENT FULL-TIME QUALITY & COMPLIANCE OFFICER (Grade VI) QUALITY ENHANCEMENT AND DEVELOPMENT DEPARTMENT – WEST REGION JOB REF: 98139 Objectives of the Post: • The person appointed will work as a member of the Quality Enhancement & Development department in the West Region, reporting to the Head of Department with the primary role of ensuring that Registered Provider HIQA compliance requirements are being met. The role will also encompass other compliance reporting requirements which will be identified. • The post holder will be required to take an active part in ensuring that the day-to-day operations of the Service reflect the ethos and vision of the CORLANN Ireland and that all co-workers are meeting the needs of the individuals supported by the services. • The person appointed should have the ability to participate proactively as a member of a team and contribute positively to the ongoing development of effective teamwork. • The person will participate in a range of organisational development projects that reflect a human rights-based approach to service delivery that promotes and supports persons supported to direct their own lives. Reporting/Responsible To: Head of Quality Enhancement & Development Department (QED). Qualifications and Experience: Each candidate for the appointment must possess: a) A minimum of a Level 7 on the QQI Framework - BA in Social Care Studies or equivalent relevant qualification in Health or Social Care, Nursing or in a relevant professional discipline. b) 3 years’ experience in a supervisory or management position in disability or health related services c) Excellent knowledge of HIQA Standards and Regulations. d) A strong knowledge of best practice, current developments, emerging issues and legislation in relation to the provision of health or social care services e) A knowledge and understanding of HIQA monitoring, inspection and regulatory f) Excellent communication and organisational skills g) The requisite knowledge, ability (including a high standard of suitability and of administrative capacity), flexibility and experience of the proper discharge of the duties of the appointment. Working Hours: 35 hours per week based on a 5-day duty roster. Contracted hours of work are liable to change between the hours of 8am and 8pm to meet the requirements of the service. The CORLANN model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Applications for blended working will be accepted following successful completion of probation. Annual Leave: 30 days per annum pro-rata per annum. Remuneration: Department of Health Grade VI (Clerical) salary scale (01/02/2026) - €57,898 to €70,734 gross per annum. The reference salary applying to the grade ranges from a minimum of €57,325 to a maximum of €66,017 gross basic per annum. After three years on the maximum point, a Long Service Increment applies bringing the annual salary to €68,372 gross basic per annum. After a further three years another Long Service Increment applies bring the annual salary to the maximum of €70,734 gross per annum. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Tenure: This position is permanent, full-time and pensionable. Travel: The person appointed must provide his/her own car and must furnish an indemnity from Insurers in favour of the employer. Travelling expenses at the appropriate rate will be paid in respect of travel necessarily performed in the discharge of duty. Please find details of full job description attached. Informal Enquiries to Head of Quality Enhancement & Development Department Anna Nolan-Fitzmaurice, on 087-2129035 The closing date for receipt of completed application forms on-line is 5pm, Monday 1st June 2026 Interviews will be held in person on Thursday June 11th 2026. The CORLANN Ireland is an equal opportunities employer. INDWP
General Manager, Head Of Data, Analytics And Intelligence Services
The National Screening Service The National Screening Service (NSS) delivers four national population-based screening programmes: cervical, breast and bowel screening, together with diabetic retinopathy screening. These programmes play a vital role in improving population health outcomes through the early detection and treatment of disease. The NSS invites eligible, asymptomatic individuals to participate in screening programmes designed to identify disease risk at the earliest possible stage — helping to reduce morbidity and mortality, improve outcomes, and support timely access to further investigation and treatment where required. As a national leader in population health screening, the NSS is committed to delivering high-quality, evidence-based services that: • Promote early detection and intervention • Improve health outcomes across the population • Support timely diagnosis and treatment • Reduce unnecessary testing while maximising screening effectiveness • Encourage participation and equitable access to screening services The NSS also provides strategic advice and expertise to the wider HSE and key stakeholders on matters relating to screening policy, delivery, and innovation. A central pillar of the NSS Strategy 2023–2027, Choose Screening , is the advancement of Data and Information capabilities across the organisation. Through the NSS Data Roadmap, the organisation is harnessing the power of data, analytics, digital innovation, and emerging technologies to strengthen service delivery, support evidence-based decision-making, and improve outcomes for the people of Ireland. About the role: The Head of Data, Analytics & Intelligence will play a pivotal leadership role in establishing the NSS as a high-performing, data-driven organisation through strategic oversight of Data Management, Data Protection, Analytics, and AI functions. This role will transform how the NSS leverages data to enhance screening effectiveness, improve participant outcomes, and deliver best-in-class healthcare services, supporting the achievement of the NSS 2030 vision set out in the Data Ecosystem Roadmap. The NSS manages health data relating to over 51% of Ireland’s population at any given time. The successful candidate will lead the development of a new integrated Data & Intelligence function, bringing together data management, analytics, and information governance into a unified structure that will drive the implementation of the NSS Data Roadmap. This role will be instrumental in embedding a culture of data-driven decision-making across the organisation, enabling real-time performance monitoring, strategic insight, service innovation, and continuous quality improvement across all screening programmes. The Candidate: Candidates must demonstrate significant senior leadership experience in Data Management, Analytics, or Intelligence within a large, complex, multi-stakeholder environment. They will have a proven track record in developing and delivering data and intelligence strategies, leading organisational change, and driving service improvement through strong communication and stakeholder engagement skills. The successful candidate will also possess substantial experience in leading high-performing teams, working collaboratively across governance structures, and building effective partnerships with internal and external stakeholders. A high level of professional knowledge, strategic leadership capability, and management competence is essential for the successful delivery of this role. Please refer to detailed job description for eligibilty criteria. Join our team and we'll provide you with the support you need to deliver and succeed. This is an unmissable opportunity to join a diverse and supportive workplace where staff feel valued . #ChooseScreening
Cash Office Administrator
Main purpose of the role: Ensure the cash office operates efficiently and effectively at all times and ensures cash is secured and balances correctly. The ideal candidate will have/be:
