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As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential! You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience! You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success! Bring all of you High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated. On top of that, you have: Benefits of working at Rituals Training and development opportunities Competitive bonus scheme Rituals employee discount Cycle to work scheme Numerous wellbeing initiatives and EAP Company & Team Events
Store Manager
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential! You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience! You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success! Bring all of you High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated. On top of that, you have: Benefits of working at Rituals Training and development opportunities Competitive bonus scheme Rituals employee discount Cycle to work scheme Numerous wellbeing initiatives and EAP Company & Team Events
Store Manager
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential! You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience! You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success! Bring all of you High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated. On top of that, you have: Benefits of working at Rituals Training and development opportunities Competitive bonus scheme Rituals employee discount Cycle to work scheme Numerous wellbeing initiatives and EAP Company & Team Events
Logistics Associate Apprentice
Location: Athlone, Co. Westmeath Hours: Monday to Friday, 5:30am – 2:30pm Salary: €15 per Hour Apprenticeship: Logistics Associate Apprenticeship (LAA) Quinn Transport is one of the Midlands' leading transport and logistics companies, operating a modern fleet of vehicles and providing nationwide transport, pallet network distribution, warehousing and logistics solutions. We are seeking a motivated and ambitious individual to join our team as a Trainee Transport Planner through the Logistics Associate Apprenticeship (LAA) programme. This is an excellent opportunity for someone who wants to build a long-term career in transport and logistics while earning and learning at the same time. The Role Initially, you will become part of our busy morning warehouse operation, working alongside our experienced warehouse and transport teams. Your primary responsibilities will include: • Loading and dispatching local delivery vehicles. • Operating a forklift truck. • Assisting with route preparation and vehicle loading. • Ensuring freight is correctly sorted and loaded. • Working closely with drivers and transport planners. • Maintaining high standards of safety and housekeeping. As your experience grows and you progress through the apprenticeship, you will receive training in: • Transport planning. • Route optimisation. • Fleet utilisation. • Customer service. • Logistics operations. • Transport management systems. • Full-load and groupage planning. • Operational KPI management. The long-term goal of this role is to develop you into a skilled Transport Planner within Quinn Transport. What We Are Looking For • Positive attitude and willingness to learn. • Strong work ethic and reliability. • Good communication skills. • Ability to work as part of a team. • Good attention to detail. • Strong organisational skills. • Interest in transport, logistics and supply chain operations. • Previous warehouse, transport or forklift experience is beneficial but not essential. What We Offer • Full support through the Logistics Associate Apprenticeship. • Earn while you learn. • Long-term career progression opportunities. • Hands-on experience across transport, warehousing and logistics. • Modern facilities and equipment. • Supportive team environment. • Opportunity to progress into a Transport Planner role. About Quinn Transport Established for over 55 years, Quinn Transport provides nationwide transport and logistics services throughout Ireland. We are proud to invest in developing the next generation of logistics professionals and offer genuine career progression opportunities for ambitious individuals. Application contact details: Interested applicants are asked to send their CV and cover letter to recruitment@quinntransport.ie , including “Application for the Trainee Transport Planner / LAA Apprentice” in the email subject line.
Clerical Officer
The starting salary for this role is €31,935 per annum pro-rata Job Summary The purpose of this role is to provide high-level administrative support to Waterford and Wexford Education and Training Board (WWETB). The successful candidate will assist in the delivery of quality services, in line with the organisation's remit, working collaboratively with colleagues across WWETB and the wider community, including schools and Further Education and Training Centres. WWETB is committed to continually improving the quality and effectiveness of its services and systems, spanning multiple functions, including Schools, Further Education and Training Centres, Finance, Human Resources, and Corporate Services. The responsibilities of this role will support these efforts, as detailed below. The Centre Administrator will be responsible for managing the day-to-day administrative operations of the Gorey FET Centre. This role is crucial in ensuring the smooth functioning of the centre, providing high-quality customer service, and supporting the needs of students, staff, and the wider community. Key Responsibilities The Centre Administrator/Clerical Officer plays a vital role in providing administrative support and ensuring the smooth operation of the assigned area. Working closely with line managers and colleagues, the successful candidate will contribute to the delivery of services and the achievement of organisational goals. Reception Duties: • Meet and greet the public, students, and staff • Direct walk-ins and potential students to appropriate programme personnel • Gather expressions of interest and handle student, telephone and email queries • Manage car parking and staff queries • Liaise with programme staff for updates or changes • Handle room booking requests and communicate centre updates to staff • Maintain the reception information hub and manage media/communications for events and open days Procurement: • Price, order, process deliveries, and handle invoicing and filing • Ensure timely procurement of necessary supplies and materials Facilities & Operations: • Oversee maintenance for the centre and act as the first point of contact for public/student health & safety queries • Update health & safety records and take minutes for housekeeping and health & safety meetings • Maintain, update and arrange health & safety training records • Contact maintenance personnel for building repairs and upkeep • Arrange visits and inspections from contracted and non-contracted services • Manage printing and IT queries and maintain the key holding and laptop register Administrative Support: • Provide administrative support to programme staff and management • Assist with the coordination of events, meetings, and training for cleaning and caretaking staff • Maintain accurate records and documentation This job description offers a broad outline of the role’s key duties and is designed to be flexible and adaptable. It will be reviewed periodically to ensure it remains aligned with organisational needs. Essential Requirements The following outlines the essential qualifications, skills, and competencies required for candidates applying for the Centre Administrator/Clerical Officer position. These criteria are designed to ensure that applicants possess the necessary foundation to excel in the role and contribute effectively to the organisation’s goals. • Have the requisite knowledge, skills and competencies to carry out the role. Competencies will be informed by best practice Public Appointment Service competency frameworks for the Irish Public Service • Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent, or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as comparable to Leaving Certificate standard or higher, or have appropriate relevant experience which encompasses equivalent skills and expertise • Be capable and competent of fulfilling the role to a high standard • Be at least 17 years of age on or before the date of the advertisement of the recruitment competition Desirable Requirements The following outlines the desirable requirements for candidates applying for the Clerical Officer position and may be used to facilitate shortlisting should there be a high volume of applicants: • Minimum of 3 years’ experience in a public-facing role • Minimum of 3 years’ experience in a Further Education and Training work environment • Level 5 qualification, or higher, in Office Administration or related field Person Specification • Excellent organisational, administration and IT skills • Excellent time management skills • Strong communication and interpersonal skills • Proficiency in Microsoft Office Suite and other relevant software • Attention to detail and problem-solving abilities • Ability to work on own initiative within a flexible, co-operative team structure • MS Office skills (Word, Excel, PowerPoint) • Attentive and inquisitive with a willingness to learn • Ability to work under pressure • Self-motivating, flexible and results focused • Ability to prioritise and manage work in a dynamic and fast-paced environment • Proven record as a team player • Goal oriented in a manner that ensures work is comprehensively complete Key Competencies Customer Service Orientation: Commitment to providing high-quality customer service and maintaining the standards set out in the WWETB Customer Service Charter Adaptability: Ability to handle a variety of tasks and adapt to changing priorities Team Collaboration: Work effectively with colleagues and contribute to a positive team environment Confidentiality: Maintain confidentiality and handle sensitive information with discretion Eligibility to Apply Candidates must, by the date of job offer, be: • A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or • A citizen of the United Kingdom (UK); or • A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or • A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or • A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or • A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa
Clerical Officer
Job Summary The purpose of this role is to provide high-level administrative support to Waterford and Wexford Education and Training Board (WWETB). The successful candidate will assist in the delivery of quality services, in line with the organisation's remit, working collaboratively with colleagues across WWETB and the wider community, including schools and Further Education and Training Centres. WWETB is committed to continually improving the quality and effectiveness of its services and systems, spanning multiple functions, including Schools, Further Education and Training Centres, Finance, Human Resources, and Corporate Services. The responsibilities of this role will support these efforts, as detailed below. The successful candidate will work as part of the QA Team. Their principal roles will comprise of the administration associated with assessments for training programmes. Their work will also include other administration type projects and pieces of work appropriate to the overall remit of the Quality Team and Further Education and Training provision at the discretion of the Quality Manager. Key Responsibilities The Clerical Officer plays a vital role in providing administrative support and ensuring the smooth operation of the assigned area. Working closely with line managers and colleagues, the successful candidate will contribute to the delivery of services and the achievement of organisational goals. ▪ Maintenance of various databases, inputting of information correctly and efficiently ▪ Scheduling, creating and issuing secure exam test packs ▪ General typing and printing as required ▪ Noting and minuting meetings accurately and issuing as appropriate ▪ Acquiring quotes, ordering, and maintaining stationery ▪ Reader/Scribe learner support as required ▪ Travel as required and other appropriate duties as required ▪ Working as part of a close-knit team with the department ▪ Answering main telephone lines with the recruitment department and when required, reception duties This job description offers a broad outline of the role’s key duties and is designed to be flexible and adaptable. It will be reviewed periodically to ensure it remains aligned with organisational needs. Essential Requirements The following outlines the essential qualifications, skills, and competencies required for candidates applying for the Clerical Officer position. These criteria are designed to ensure that applicants possess the necessary foundation to excel in the role and contribute effectively to the organisation’s goals. ▪ Have the requisite knowledge, skills and competencies to carry out the role. Competencies will be informed by best practice Public Appointment Service competency frameworks for the Irish Public Service ▪ Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent, or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as comparable to Leaving Certificate standard or higher, or have appropriate relevant experience which encompasses equivalent skills and expertise ▪ Be capable and competent of fulfilling the role to a high standard ▪ Be at least 17 years of age on or before the date of the advertisement of the recruitment competition Desirable Requirements The following outlines the desirable requirements for candidates applying for the Clerical Officer position and may be used to facilitate shortlisting should there be a high volume of applicants ▪ Prior experience working in an education or training environment ▪ Experience of working in a public service body or similar setting and understanding the main features and current challenges of public service Person Specification ▪ Excellent organisational, administration and IT skills ▪ Ability to work on own initiative within a flexible, co-operative team structure ▪ MS Office skills (Word, Excel, PowerPoint) ▪ Attentive and inquisitive with a willingness to learn ▪ Ability to work under pressure ▪ Self-motivating, flexible and results focused ▪ Ability to prioritise and manage work in a dynamic and fast-paced environment ▪ Proven record as a team player ▪ Goal oriented in a manner that ensures work is comprehensively complete Eligibility to Apply Candidates must, by the date of job offer, be: ▪ A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or ▪ A citizen of the United Kingdom (UK); or ▪ A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or ▪ A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or ▪ A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or ▪ A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa The starting salary for this role is €31,935 pro-rata
Administrative Officer
Salary Appointment as per Department Circular Letters Salary Range: €61,216 – €79,582 LSI Division: FET Division Location: College of Further Education and Training, Kilmallock Rd Campus, Limerick Hours of Work: 35 hours per week Function of Job: The successful candidate will manage multi-level staff and be responsible for recruiting learners to fill available places on relevant FET programmes. The role requires engagement with prospective and existing learners by providing information on all FET provision; promotion of FET provision; outlining gaps in provision to local campus management where there are identified needs; providing customised customer-focused information and referring applicants to the guidance team where necessary. The successful candidate will work in partnership with employers, stakeholders and agencies to promote FET provision effectively, and will work within an integrated Information, Recruitment and Guidance Support Service (IRGSS) team. Policy and Legal Framework: The individual will work within the framework of national legislation, procedures and Codes of Practice, in addition to Limerick and Clare ETB’s strategy, policies and procedures. Key Duties and Responsibilities The key duties and responsibilities of the post are ever evolving as the exigencies of the post require. The below outlines some of the more immediate key duties and responsibilities, but is not an exhaustive list: Applicant Information, Recruitment and Guidance • Work closely within an integrated customer-focused Information, Recruitment and Guidance Support Service (IRGSS), to support prospective learners to access appropriate Further Education and Training (FET) opportunities • Ensure applicants meet eligibility and programme-specific entry requirements • Support the assignment and enrolment of learners to planned FET provision • Organise and facilitate information sessions, campus visits and other applicant engagement activities throughout the year • Monitor applicant demand across programmes and provide timely information to Provision Management regarding recruitment trends and potential capacity issues Stakeholder and Employer Engagement • Establish, maintain and strengthen effective working relationships with education and training providers, post-primary schools, the Department of Social Protection (DSP), Local Employment Services, community organisations, employers and other relevant stakeholders • Collaborate with the Enterprise Engagement Support Service to support learner recruitment for programmes addressing identified skills needs and labour market priorities • Participate in internal and external events, including Open Days, information sessions, exhibitions and other promotional activities Marketing, Communications and Promotion • Work collaboratively with the Communications Team to promote FET opportunities through a range of communication channels • Support the development and dissemination of promotional materials, including learner testimonials, videos, newsletters, brochures, social media content and website information • Contribute to initiatives that enhance awareness, accessibility and participation in FET provision Strategic Development and Service Improvement • Contribute to the implementation of relevant national and local strategies, frameworks, action plans and organisational priorities • Support continuous improvement initiatives that enhance learner experience, service delivery and organisational effectiveness • Ensure adherence to agreed service standards, timelines and service level agreements (SLAs) Leadership, Quality Assurance and Administration • Support the development of team capability through coaching, feedback and the promotion of professional development opportunities • Assist in the development, implementation and maintenance of Quality Assurance systems and processes • Maintain accurate records and provide reports, data and statistics as required • Ensure compliance with organisational policies, procedures and agreed operating protocols General Responsibilities • Carry out any other duties appropriate to the grade and nature of the post as may be assigned by the Chief Executive, Director of Further Education and Training, or designated line manager from time to time Motivation Knowledge of post/organisation Personal motivation Work-related achievements • thorough knowledge of FET Sector and FET Provision and supports • has undertaken personal development • capable of acting on own initiative; high level of professional integrity and demonstrates discretion, confidentiality, loyalty and trust • ability to process work to a high standard • a work record which demonstrates enthusiasm for new developments and changing work practices, responsibilities and strives to implement these changes effectively Management and Leadership Skills • excellent management and leadership skills • excellent knowledge and skills in the use of ICT • use of various IT systems, specific and any new technologies as they arise • ability to devise, interpret, implement and contribute to organisational and administrative policy • good decision-making capacity, problem solving and analytical skills • capability of handling complex issues • capability to undertake research and reporting on topics/issues • excellent planning skills Work Experience Specify particular experience/skills required • minimum 2 years’ experience of dealing with the public on a 1 to 1 and group basis • experience in dealing with FET Provision and WBL provision • knowledge of learner recruitment practices • knowledge and experience of comprehensive record-keeping Communications / Interpersonal Skills Verbal/Presentation skills Writing Skills • excellent inter-personal and communication skills • outgoing personality who enjoys working with people • ability to engage ETB clients and employers • strong organisational and administration skills • calm, confident manner, mature and empathetic approach to dealing with clients • team worker • clear written and spoken communication skills Education and Training General / Technical / Qualifications / Training • Leaving Certificate or equivalent standard of education • high standard of computer literacy
Assistant Staff Officer
Salary Scale: €39,490 - €56,015 per year Duties: The successful applicant will be required to: • Conduct Internal Verification of QQI learner evidence for FET programmes in centres and services, report on anomalies and outline required corrective action in Internal Verification reports • Set up and process fees and travel and subsistence invoices for External Authenticators for all FET provision • Provide Moodle setup and support for centres and services • Provide secretarial support for Results Approval Panel meetings, producing minutes and following up on agreed actions • Invigilate exams and report on assessment malpractice as required • Facilitate Reasonable Accommodation for learners completing assessments • Manage content on website and administer user setup for Staff section • Be responsible for the preparation and timely submission of required reports • Maintain an efficient and effective filing system to ensure that any and all data, records or information is readily available as required • Be responsible for the control of relevant data, ensuring the submission of timely and accurate data within set deadlines • Assist in the development of improved working practices in order to achieve improved service delivery • Deal sensitively with correspondence, telephone enquiries or personal callers on all areas of work covered by the section • Promote teamwork within the Department while maintaining a strong focus on self-development, seeking feedback, coaching and creating opportunities for self-development • Undertake relevant training and development activities and respond positively to new and alternative systems • Assist with effectively promoting the values of LOETB and establishing a positive working culture and environment for all employees that supports the attainment of LOETB’s goals • Communicate efficiently and build productive working relationships with relevant internal and external stakeholders • Carry out any other duties appropriate to the grade, which may be assigned from time to time Personal specification – Qualifications, Knowledge, Experience & Skills Essential: • Candidates must have the requisite knowledge, skills and competencies to carry out the role • High level of experience and knowledge of the administrative function. Be capable and competent of fulfilling the role to a high standard • Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent, or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as comparable to Leaving Certificate standard or higher, or have appropriate relevant experience which encompasses equivalent skills and expertise • An excellent knowledge and skill in the use of ICT. The appointee will be expected to use new technologies as they arise and continue to update his/her knowledge and skills in ICT Desirable: • Excellent judgement, problem solving and analytical skills • Excellent organisational skills and an ability to manage deadlines • Ability to generate strong team morale, co-operation and participation • Ability to process work with a high level of attention to detail • Ability to prepare reports, returns and other submissions as may be required from time to time by LOETB, DEY, DFHERIS, SOLAS, auditors and other appropriate organisations/bodies • Ability to assist in the development and implementation of policies and procedures in the relevant departments • Demonstrates enthusiasm for new developments and changing work practices and strives to implement these changes effectively • Upholds high standards of honesty, ethics and integrity • Fluent in Irish speaking The above list is not exhaustive and may be varied having regard to the changing needs of the Scheme. Other responsibilities may be assigned from time to time by the Chief Executive. Competencies required: Team Work: • Shows respect for colleagues and co-workers • Develops and maintains good working relationships with others, sharing information and knowledge as appropriate • Offers own ideas and perspectives • Understands own role in the team, making every effort to play their part Information Management/Processing: • Approaches and delivers all work in a thorough and organised manner • Follows procedures and protocols, understanding their value and rationale • Keeps high-quality records that are easy for others to understand • Draws appropriate conclusions from information • Suggests new ways of doing things better and more efficiently • Is comfortable working with different types of information, including written, numerical and charts, and carries out calculations such as arithmetic and percentages Delivery of Results: • Takes responsibility for work and sees it through to the appropriate next level • Completes work in a timely manner • Adapts quickly to new ways of doing things • Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes • Writes with correct grammar and spelling and draws reasonable conclusions from written instructions • Identifies and appreciates the urgency and importance of different tasks • Demonstrates initiative and flexibility in ensuring work is delivered • Is self-reliant and uses judgement on when to ask manager or colleagues for guidance Customer Service & Communication Skills: • Actively listens to others and tries to understand their perspectives, requirements and needs • Understands the steps or processes that customers must go through and can clearly explain these • Is respectful, courteous and professional, remaining composed even in challenging circumstances • Can be firm when necessary and communicate with confidence and authority • Communicates clearly and fluently when speaking and in writing Specialist Knowledge, Expertise & Self Development: • Develops and maintains the skills and expertise required to perform in the role effectively, including relevant technologies, IT systems and policies • Clearly understands the role, objectives and targets and how they fit into the work of the unit • Is committed to self-development and continuously seeks to improve personal performance Drive & Commitment to Public Service Values: • Consistently strives to perform at a high level and deliver a quality service • Serves the Government and people of Ireland • Is thorough and conscientious even if work is routine • Is enthusiastic and resilient, persevering in the face of challenges and setbacks • Is personally honest and trustworthy • At all times acts with integrity
Clerical Officer
Reporting/Accountability Relationship Grade III will report to Campus Manager. Salary Salary Scale and Conditions of Service will be in accordance with the regulations of the Department of Education and Youth. Post Summary/Purpose The appointees may be assigned to any of a very wide variety of areas or activities carried out in the Kerry ETB Scheme. Duties 1. To carry out the duties of a Clerical Officer under the supervision of a designated line manager 2. To carry out general clerical duties e.g. manual and electronic filing, photocopying, answering/making telephone calls, dealing with e-mails etc. 3. To assist in the drafting and issue of letters, memos and general information to staff/learners/public, as required. 4. To assist in the implementation of organisational work activities & events, and supporting line managers and colleagues 5. To be responsible for general administration and administrative efficiency of the assigned area. 6. To maintain spreadsheets, databases etc. to produce management information that is accurate, reliable and available for departmental/organisational decision making. 7. To keep such records appropriate to the post as may be required by the wider team and management 8. To ensure high quality customer service in dealing with the public/learners/staff etc. e.g. responding to queries and providing information effectively and efficiently 9. Use of Information Technology e.g. software relevant to the area of work, word processing, spreadsheets, database, e-mail and internet etc. 10. To draft relevant correspondence as required e.g. letters, memos etc. 11. Processing incoming and outgoing post (where required). 12. To arrange meetings and take minutes as required. 13. To work as part of a team in delivering services 14. Liaise with staff in other schools/centres/departments, the public and outside agencies in a confidential, courteous and professional manner. 15. Ensure all information received within the school/centre/department remains confidential. 16. Maintain a strong focus on self-development, seeking feedback and opportunities for growth. 17. Report any breaches or suspected breaches relating to Governance Systems to the relevant person. 18. Comply with Kerry ETB Policies and Procedures. 19. Research issues thoroughly to gather information needed in consultation with relevant line manager. 20. Plan and prioritise work in terms of importance, timescales and other resource constraints, re-prioritising in consultation with relevant line manager. 21. Liaising with Purchasing Unit in relation to submission of Request to Purchase forms and receipting of goods (Use of money-management systems for receipting of school fees and other monetary contributions, lodgement of fees to bank etc.) 22. The recording and maintaining of student information on Department of Education database 23. Carry out lawful orders of the Chief Executive 24. Carry out any other duties appropriate to the grade which may be assigned from time to time. Person Specification Eligibility Criteria Candidates must (as per Circular 8/2017): · have the requisite knowledge, skills and competencies to carry out the role · be capable and competent of fulfilling the role to a high standard · have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise Citizenship Requirement Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply. Health & Character Those under consideration for a position may at the discretion of the employer be required to complete a health and character declaration and a Garda Vetting form. References will be sought. Desirable Criteria · Punctual, reliable and trustworthy · Ability to act on own initiative, dealing with any unexpected problems that may arise Competences Required Kerry ETB Core Values of Respect, Quality, Equality, Inclusion and Excellence in Learning are the guiding principles of the organisation and underpin the competencies required to fulfil this role. The person appointed to the above post will be required to show evidence of the following competences: Team Work · Show respect for colleagues and co-workers · Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate · Offers own ideas and perspectives · Understands own role in the team, making every effort to play his/her part Information Management and Decision Making · Approaches and delivers all work in a thorough and organised manner · Follows procedures and protocols, understanding their value and the rationale behind them · Keeps high quality records that are easy for others to understand · Draws appropriate conclusions from information · Suggests new ways of doing things better and more efficiently · Is comfortable working with different types of information, e.g. written, numerical, charts and carries out calculations such as arithmetic, percentages etc. Delivery of Results · Takes responsibility for own work and sees it through to the appropriate next level · Completes work in a timely manner · Adapts quickly to new ways of doing things · Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes · Writes with correct grammar and spelling and draws reasonable conclusions from written instructions · Identifies and appreciates the urgency and importance of different tasks · Demonstrates initiative and flexibility in ensuring work is delivered · Is self-reliant and uses judgement on when to ask a manager or colleagues for guidance Customer Service and Communication Skills · Actively listens to others and tries to understand their perspectives/requirements/needs · Understands the steps or processes that customers must go through and can clearly explain these · Is respectful, courteous and professional, remaining composed, even in challenging circumstances · Can be firm when necessary and communicate with confidence and authority · Communicates clearly and fluently when speaking and in writing Specialist Knowledge, Expertise and Self Development · Develops and maintains the skills and expertise required to perform in the role effectively, e.g. relevant technologies, IT systems, relevant policies etc. · Clearly understands the role, objectives and targets and how they fit into the work of the unit · Is committed to self-development and continuously seeks to improve personal performance Drive & Commitment to Public Service Values · Consistently strives to perform at a high level and deliver a quality service · Is thorough and conscientious, even if work is routine · Demonstrates resilience in the face of significant demands and challenges · Ensures that the customer is at the heart of all services provided · Is personally honest and trustworthy · Acts with integrity and supports this in others
Leisure Attendant
Qualifications The person holding the employment must: a) Be of good character. b) Be free from any defect or disease which would render him/her unsuitable to hold the employment and be in a state of health such as would indicate a reasonable prospect of ability to render an efficient service. c) Be at least 18 years of age. d) Possess Irish Water Safety National Pool Lifeguard Award or equivalent (Level 2). e) Level 1 Swimming Teacher Qualification is desirable but not essential. Successful applicant will be expected to gain their full Swimming Teachers Qualification and instruct swimming classes. f) National certificate in fitness or equivalent and knowledge of pool plant operations is desirable but not essential. Please attach all required certificates with your application form. The successful candidate(s) will be subject to Garda Vetting prior to appointment and a mandatory swim test. Conditions of Employment Wages: Hourly Rate €17.37. Annual leave and public holidays shall be given in accordance with the provisions of the Organisation of Working Time Act 1997. The terms of the appropriate Superannuation Scheme will be applied. Duties Supervision of activities in the Pool Complex. Supervision of circulation areas and changing rooms. Setting up, changing and storing equipment, furniture and apparatus according to the demands of the programme in any area of Sean Treacy Memorial Swimming Pool as directed by Supervisors. Assist and instruct individuals and/or groups in swimming tuition. Promote membership and facilities, where applicable. Supervise and control entrance areas, the foyer and pool. Officiate as steward during events. Effect repairs to equipment and maintain it in a proper and safe condition. Receive supplies and equipment at the swimming pool, record, unload and store. Supervision of all swimmers in the pool area. Cleaning out the pool and surrounds, changing areas, toilets and drains. Cleaning gym area, toilets and aerobics studio. Undertaking general cleaning and labouring duties around the facility. Completion of all necessary records. Report all defects and damage to machinery, furniture and fittings, and fabric of building and effect repair or remedial action where required. Accept general responsibility for the safety of all swimming pool users when they are engaged in activities. Be responsible for carrying and handling of money. Make necessary simple repairs to vending and change machines. Reception duties. Administer First Aid where required. Carry out regular water testing, log results and take action if required. Comply with all Health & Safety policies and procedures currently in place at Sean Treacy Memorial Swimming Pool and any new policies that may be introduced in the future. Comply with the Normal Operating Procedure and the Emergency Action Plan for Sean Treacy Memorial Swimming Pool. Complete all mandatory training. Wear any PPE that is supplied to you. Undertake such other duties as may from time to time be allocated by the Manager. The Application Process Once fully completed, application forms will be accepted. Please ensure that: Your application is made on the official application form only – CVs should not be included. A CV will not be accepted as an application or as part of an application. You have fully completed all sections of the application form and included all relevant, detailed and accurate information. Any offer of employment is subject to the information given on your application form being true. False or misleading information or deliberate omissions may result in termination of employment. You attach a copy of your educational certificates. The admission of a person to this competition, or an invitation to attend for interview, is not to be taken as implying that Tipperary County Council is satisfied that such person fulfils the requirements. Tipperary County Council may need to contact you during the selection process. It is important that your contact details (phone number, postal and email address) as given on your application form are correct and accessible at all times. Tipperary County Council accepts no responsibility for communication not accessed or received by the applicant. The Selection Process Tipperary County Council reserves the right to shortlist applications if required. Interviews may be face to face or conducted through Zoom and will be at the discretion of the Council. Step 1: Initial Screening In the first instance, all applications received by the latest date/time for receipt of completed applications are screened for eligibility in accordance with the qualifications for the post as set out in this booklet. Step 2: Shortlisting If the volume of applicants is such that it would not be practical to interview everyone, Tipperary County Council may decide that only a number will be invited for interview. A shortlisting process will be used based on an examination of application forms against pre-determined criteria. This is not to suggest that candidates not selected for interview are necessarily unsuitable, rather that some candidates appear more suitable or have more relevant experience. Step 3: Preliminary Interview If required, preliminary interviews may be held. The Interview Board will generally consist of two members and will be of short duration (approximately 20 minutes). Step 4: Final Interview Successful candidates from shortlisting or preliminary interview will be invited to final interview(s). Tipperary County Council will endeavour to give sufficient notice of interview time and date. Candidates who do not attend will be deemed to have withdrawn their application. Expenses incurred will be at the candidate’s own expense. An independent Interview Board will be established by the Chief Executive of Tipperary County Council. The Board will generally comprise a Chairperson and two members with relevant expertise. The objective is to identify candidates who best meet the criteria and place them in order of merit. Candidates successful at interview will be placed on a panel. Placement on a panel does not guarantee a job offer. The selection process is not concluded until references, Garda vetting, occupational health checks, verification of education qualifications, and mandatory swim test have been completed to the satisfaction of the Council. Feedback Candidates will be notified of the outcome of each stage at the earliest possible date. Candidates placed on a panel will be informed of their position on the panel. Interview marks will be provided upon written request. Panel Formation A panel will be formed for an initial period of one year and may be extended for a further year at the discretion of the Chief Executive. The panel may be used to fill permanent and temporary positions. Vacancies will be offered in order of merit.
