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Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: · Support in the day to day operation of customer service within the branch. · Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. · Take ownership and deal with customer queries in an effective, professional and compliant manner. · Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. · Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. · Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. · Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. · Assist the Branch Lead and wider territory team with key customer relationships. · Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. · Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. · Perform the various roles in the branch on a rotation schedule on an ongoing basis. · Maintain knowledge of the regulatory codes and legislation impacting on day to day work. · Commit to continuous professional development and agree an annual performance and professional development plan with the manager. · Continuously reviews skills, and be flexible and open to feedback Requirements: Essential · QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. · If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. · Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience · Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) · Committed to and enjoys working in a sales environment Desired · Excellent knowledge of all retail finance product, processes and procedures · Significant experience in financial services Competencies for Your Role / Behaviours for Success: Accountability & Decision Making Commercial Growth Customer Focus High Performance Teams Risk Management Fitness & Probity: CF3 & CF4 This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Individual Accountability Framework: CF3 & CF4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: CF3 & CF4 The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. Who We Are: At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience. Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same. Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences. We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences. We are Open. We are Inclusive. We build Trust. We are One PTSB.
Maintenance Administrator
Your future job Unilin Insulation Ireland is currently recruiting for a Maintenance Administrator. As a Maintenance Administrator, you will play a key role in supporting the Maintenance Department through efficient administration, data management, and coordination. This role is integral to ensuring the smooth operation of maintenance activities, enhancing equipment reliability, and contributing to overall operational excellence across the organisation. #insulationUK Job Title: Maintenance Administrator Reporting to: Maintenance Manager Responsibilities: Provide maintenance administration and proactive support to the Maintenance Department. Key Attributes: What can you expect? Unilin is a fast-growing, profitable and bustling group that is active internationally. Innovation is our driving force. Investing in people, technology and sustainable entrepreneurship is characteristic of our culture. Unilin thrives thanks to a team of colleagues that pride themselves on professionalism and entrepreneurship. In exchange for your expertise, creativity and dynamism, Unilin offers an attractive salary supplemented with fringe benefits, career opportunities, challenges abroad and a wide range of training options. Who are we? Unilin is a worldwide leader in interior design and construction materials. Our floors, (decorative) panels, insulation solutions and technologies can be found in the homes and workplaces of millions of people and public spaces around the world. Our team of 8600 passionate employees across 105 locations in multiple countries aims to improve people's quality of life by launching new innovations and constantly pushing boundaries. Our commitment to excellence and extensive know-how enable us to make beautiful, sustainable products of the highest quality. And our efforts are rewarded: together we realised a €3.1 billion turnover in 2022. We are also proud to be a part of Mohawk Industries, the global market leader in flooring with a $11.6 billion turnover and 41,000 employees.
Support Assistant
The Organisation This is an incredible opportunity to work for a customer focused organisation with an excellent reputation of providing housing and support services. Triangle strives to ‘Build Better Lives’ together by building homes and providing accommodation, individualised housing and care support. We promote social inclusion, supporting people to live independently and maintain their tenancies; we also provide support systems to enable adults with a learning disability maintain meaningful employment. The Role To work with service users and staff team to deliver quality personal care and housing support services to individuals with a learning disability/challenging behaviour enabling them to lead a full and integrated life in the community in which they live. Care and support must be delivered in accordance with the organisation’s core values, customer service standards and customer service guide. The Package Triangle Housing Association are committed to being an inclusive employer with a diverse workforce. We therefore encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Interview date will be 15th August 2025.
Retail Outlets Supervisor
Overview of Role The Retail Outlets Supervisor will form part of the Retail Outlets Management team and will ensure the smooth operation of the Retail Outlets at Titanic Belfast. The role is primarily responsible for the smooth running of the customer experience within our Retail Outlets in accordance with agreed company standards, in a professional and efficient manner. The main outlets this role will supervise will be the Titanic Store and the Galley Café however there will also be responsibility to oversee The Pantry restaurant as and when required. This is an exciting opportunity to be part of a vibrant team who get to meet guests from across the world each and every day. The successful candidate will receive a range of formal training to ensure they are equipped for their role and longer term there are development opportunities for individuals wishing to establish a career in Retail or Hospitality. A robust benefits package includes generous incremental holiday allowances and company sick pay scheme, employee assistance programme, access to a Private GP Service and a range of benefits and discounts with partner organisations and High Street retailers. Main Duties and Responsibilities
Visitor Experience Co-ordinator
Job summary The Visitor Experience Crew Co-ordinator plays a key role within the Visitor Attraction at Titanic Belfast. Reporting to the Operations Visitor Experience Manager and working closely with the wider Visitor Experience Team, the Visitor Experience Co-ordinator will support the smooth and efficient running of daily operations through effective administrative coordination. Core responsibilities include compiling monthly rotas, managing and adjusting daily rotations, processing weekly and monthly payroll, completing return-to-work documentation, tracking holidays and absences, and handling other administrative duties as required. As this role is central to ensuring the daily efficiency of the Visitor Experience team, shift times will begin one hour prior to gallery opening—particularly during peak season. A robust benefits package is offered, including generous incremental holiday allowances, a company sick pay scheme, access to a Private GP Service, an employee assistance programme, and a range of discounts with partner organisations.
Speech and Language Therapist
Job Summary Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs. Benefits of joining Nua Healthcare! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Person In Charge (Social Care Manager)
Job Summary Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs. We support people in reaching their full potential, to have a meaningful life through the supports of the services we provide to them. We are seeking applications from energetic and enthusiastic individuals to join our team for the above positions. The successful candidate will be afforded all necessary training and development in line with the role. Candidates must be highly motivated and creative, with a passion for engaging with people who use our service daily. Candidates will contribute to enriching the lives of those we support. Job Objectives We are seeking applications for the role of Person in Charge, who will support the Centre on a full-time contract. The role will suit experienced candidates with strong organisational and management skills, or candidates who wish to progress in their careers in a progressive Organisation and are deemed suitably qualified, skilled and experience in managing a team in a social or healthcare setting and will hold the necessary responsibility, authority, and accountability for the provision of the service with Nua Healthcare in line with relevant regulations. The Person in Charge will support with the delivery of duties within the Centre daily in line with regulations. This will include the following on a day-to-day basis: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Person In Charge (Social Care Manager)
Job Summary Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs. We support people in reaching their full potential, to have a meaningful life through the supports of the services we provide to them. We are seeking applications from energetic and enthusiastic individuals to join our team for the above positions. The successful candidate will be afforded all necessary training and development in line with the role. Candidates must be highly motivated and creative, with a passion for engaging with people who use our service daily. Candidates will contribute to enriching the lives of those we support. Job Objectives We are seeking applications for the role of Person in Charge, who will support the Centre on a full-time contract. The role will suit experienced candidates with strong organisational and management skills, or candidates who wish to progress in their careers in a progressive Organisation and are deemed suitably qualified, skilled and experience in managing a team in a social or healthcare setting and will hold the necessary responsibility, authority, and accountability for the provision of the service with Nua Healthcare in line with relevant regulations. The Person in Charge will support with the delivery of duties within the Centre daily in line with regulations. This will include the following on a day-to-day basis: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Person In Charge (Social Care Manager)
Job Summary Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs. We support people in reaching their full potential, to have a meaningful life through the supports of the services we provide to them. We are seeking applications from energetic and enthusiastic individuals to join our team for the above positions. The successful candidate will be afforded all necessary training and development in line with the role. Candidates must be highly motivated and creative, with a passion for engaging with people who use our service daily. Candidates will contribute to enriching the lives of those we support. Job Objectives We are seeking applications for the role of Person in Charge, who will support the Centre on a full-time contract. The role will suit experienced candidates with strong organisational and management skills, or candidates who wish to progress in their careers in a progressive Organisation and are deemed suitably qualified, skilled and experience in managing a team in a social or healthcare setting and will hold the necessary responsibility, authority, and accountability for the provision of the service with Nua Healthcare in line with relevant regulations. The Person in Charge will support with the delivery of duties within the Centre daily in line with regulations. This will include the following on a day-to-day basis: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Person In Charge (Social Care Manager)
Job Summary Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs. We support people in reaching their full potential, to have a meaningful life through the supports of the services we provide to them. We are seeking applications from energetic and enthusiastic individuals to join our team for the above positions. The successful candidate will be afforded all necessary training and development in line with the role. Candidates must be highly motivated and creative, with a passion for engaging with people who use our service daily. Candidates will contribute to enriching the lives of those we support. Job Objectives We are seeking applications for the role of Person in Charge, who will support the Centre on a full-time contract. The role will suit experienced candidates with strong organisational and management skills, or candidates who wish to progress in their careers in a progressive Organisation and are deemed suitably qualified, skilled and experience in managing a team in a social or healthcare setting and will hold the necessary responsibility, authority, and accountability for the provision of the service with Nua Healthcare in line with relevant regulations. The Person in Charge will support with the delivery of duties within the Centre daily in line with regulations. This will include the following on a day-to-day basis: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
