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WestRock (NYSE :WRK) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to more fiber-based packaging forward. Westrock provides customers with an extensive array of print-based specialty packaging, including premium folding cartons, labels, inserts/leaflets. The work of a Print Apprentice is to print cartons ready for use in the pharmaceutical industry. It involves the setting up, operating and service of print machinery. Do you think you have the skills to excel in a busy print manufacturing environment? Have you a can-do attitude to be able to work on your own initiative and part of a team? The ideal candidate: Applications are invited from individuals with experience in a similar role or can demonstrate an aptitude for this work. This Apprenticeship will be completed over a four-year period. Subject to satisfactory performance including assessments, you will be eligible for yearly increments over this four-year period This role will be working Monday-Friday days and evenings. WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.
Housing Customer Support Apprentice
About the role As a Housing Customer Support Apprentice, you will be in a permanent role and supported to attain accredited qualifications. You will be supported to develop skills and gain experience to prepare you for a career in housing. You will be assigned to gain on-the-job experience in the delivery of frontline housing services to both tenants and customers seeking housing solutions. Your programme will include working out in the communities we serve and participating in shared learning activities. Housing Customer Support Apprentice Programme The Housing Executive is unique in offering a wide range of different professional job roles and is a forward-thinking and supportive employer. In Housing Services Division, and the Housing Executive, you can make a difference to real people’s lives through fairness, passion, and expertise. The Housing Customer Support Apprentice Programme aims to attract, train, and retain talent in the Housing Executive. The Apprentice Programme is a valuable avenue in recruiting at entry level and developing new housing professionals in order to support our talent management ambitions. As a Housing Customer Support Apprentice, you will be afforded the opportunity to gain professional qualifications while developing the skills and competencies necessary to be accomplished Housing Professionals working within our frontline and support services. Our Apprentices will be situated in different locations across the organisation so can choose a location that suits you from the list provided. The programme is focussed on opportunities to gain experience in frontline operational and direct support roles working with tenants, people living in our communities and customers seeking housing solutions. Therefore, you need to be comfortable being out talking to and working with customers and will be supported to grow these skills and your confidence. These are not ‘back office’ roles. In addition, you will be given the opportunity to develop loads of important work skills in other areas by shadowing other staff in key roles, attending meetings, opportunities to present & share information. You will develop important skills such as excellent communication skills, time management skills and learning how to prioritise a busy workload. The following programme represents a significant package of investment by the organisation over and above that offered to other job roles. It represents our commitment and interest in supporting the progress of each of our Apprentices to succeed. At a glance: Two-year Housing Customer Support Apprenticeship programme 1. You need to have attained 5 GSCEs or Equivalent (including grade C or above in both English & Mathematics). 2. You do not need any prior work experience but should be motivated and ready to fully engage with each part of the Apprentice programme. 3. You must possess a current driving licence or have access to a form of transport that enables you to meet the requirements of the post in full including with reasonable travel timeframes. 4. This is a permanent post in the Housing Executive and a head start into a career in Housing. 5. Posts are available at different locations across the Housing Executive. 6. Starting at salary point 2 £22,366 and moving to salary point 6 on successful completion £23,893 of all elements of the programme (subject to ongoing pay and grading review). 7. Access to a fully funded professional qualification - CIH Level 3 Certificate in Housing Practice (terms & conditions apply). 8. Access to a fully funded Housing skills qualification - OCN (NI) Level 3 in Housing Practice or equivalent (terms & conditions apply). 9. Both these qualifications form part of an integrated 2-year course delivered by North West Regional College (other participating colleges may apply). 10. Support shaped to your needs - in-house induction and development programme. 11. Support to grow skills – enrichment activities to develop skills, confidence and build connections to local communities and relevant service delivery partners. 12. Chance to network with other staff in the Housing Executive and in Housing Associations. 13. Valuable work experience - placements in key frontline housing roles. You will be placed in two different roles throughout your programme. 14. The Housing Executive offers careers in a wide range of professions. Our level of investment in our people working for us shows that we value our staff and want them to fulfil their potential. 15. On successful completion you will be placed in one of the following permanent job roles which will be decided by the business: i Customer Service Unit Advisor ii Neighbourhood Officer iii Counter Assistant iv Level 3 Front-line Housing Administrator There are THREE mandatory elements of the Apprentice Programme 1. Roles: you will experience two different roles during the two-year programme; CSU Advisor, Neighbourhood Officer, Counter Assistant or Level 3 Front- line Housing administration. Apprentices will typically change to a different role in year two. 2. Development programme: you will embark on a programme tailored specifically to Apprentices. This will involve opportunities to development skills & knowledge specific to your roles in Housing; wider sector knowledge, networking events, presenting skills & knowledge of the business. This is a mandatory requirement to complete the programme. 3. Academic qualification: you will be supported and be given time to complete two integrated qualifications in Housing over a two-year period. If you are interested in working for and within our communities, then a career in Housing is a worthwhile and satisfying pathway. You will gain many transferable skills in this programme that will help you succeed in any job role. Our Apprentice programme offers committed and motivated individuals a solid foundation to a rewarding career within Housing Services Division and to follow your choice of Housing Management as a professional vocation. Who we are As the Strategic Housing Authority for Northern Ireland we assess housing need, oversee the Social Housing Development Programme (SHDP) with our housing association partners, provide housing support services with our voluntary and community sector partners and provide homelessness services across Northern Ireland. Furthermore, we are the Home Energy Conservation Authority for Northern Ireland. With an annual budget of more than £1.2bn, we provide a range of public services across Northern Ireland. Our footprint extends to more than 220,000 homes, and our services impact on the lives of one in every three people. As the strategic housing authority, we also oversee the administration of the system of Housing benefit. We provide responsive repairs and planned maintenance across an asset base of just under 84,000 homes. As the largest funder of domestic violence services, and a leader in community cohesion work, we are a trusted partner throughout communities in Northern Ireland. The Housing Executive is committed to working in partnership to ensure that everyone is able to live in an affordable, sustainable and decent home, appropriate to their needs, in a safe, attractive, and climate-resilient place. Duties: Duties will vary, they will be in line with the detailed requirements of assigned job postings above which include: a) Understanding the needs of tenants, and customers b) Taking appropriate action, referring complex or other issues to other staff in line with agreed procedures or signposting to other organisations as directed c) Answering customer queries and supporting frontline housing service teams d) Under the direction of Line Manager, provision of timely and accurate advice & assistance to customers within the assigned job posting e) Responsibility for completion of practical tasks linked to the smooth changeover of outgoing and incoming tenants f) Carrying out assigned tasks under supervision requiring direct engagement with communities, community representatives and working out in our estates g) Working with Maintenance, Patch Managers, Housing Advisors and other key staff to support the management of our Estates, including environmental management h) Working with Maintenance, Patch Managers and other key staff to support Property management, including completion of good housekeeping tasks in line with the job posting duties i) Recording and following up on repairs to property, grounds and other repairs to a range of different property types and tenures as directed j) Liaising with internal and external stakeholders k) Working across different locations to provide services as needed l) Completion of administrative tasks to support housing services, maintaining records and IT systems Note: This summary of responsibilities and personal duties is not intended to be exhaustive. This role will develop and change in line with programmes and projects. Key Responsibilities (The following duties are indicative of the posts that Customer Support Apprentices may be required to undertake as part of their programme. Please refer to the full Job Description for each post for further details) Programme / General 1. To develop the necessary skills and experience to become a Housing Services Level 3 Officer in one of the following roles: Customer Service Unit Advisor, Neighbourhood Officer, Counter Assistant, or a Level 3 Housing administrative post. 2. To work as part of a team, assisting and providing support to the frontline Housing Services team to support the delivery of business objectives. 3. To engage in a comprehensive Personal Development Programme through both internal/external training and practical experience in selected projects/work areas. The training will be conducted on a modular, continual assessment basis. 4. To attain a relevant accredited qualification (if applicable) as defined by NIHE with NIHE meeting the costs associated with the qualification through the Aids to Study policy. Customer Service Advice 5. To respond in a timely and professional manner to customer contact using a range of communication methods. 6. To assist in recording repairs for customers from various means of contact e.g. phone, counter and web reporting. 7. To communicate with customers to understand their query and accurately record the priority of a wide range of maintenance and heating repairs. 8. To liaise with a wide range of internal and external stakeholders (contractors, maintenance departments, housing, grounds maintenance, Housing Executive tenants). 9. To use a wide range of computer packages to record, manage and retrieve information for example IT systems to accurately record repairs. 10. To advise on policies and procedures including response maintenance and other business areas where required. Neighbourhood Officer 11. To assist in a range of Estate Management duties, including assisting with Health and Safety checks in communal areas, and undertaking PLC schedule of inspections. 12. To assist in the monitoring and, if required, cleaning of communal areas, including low, medium and high-rise flats. 13. To assist in the reporting of repairs, including visits to elderly or vulnerable tenants to ensure accurate reporting of repairs. 14. To assist in a range of Environmental Management duties, including assisting in the monitoring and reporting of bonfires, travellers sites and the condition of open spaces in general. 15. To work with grounds maintenance and office staff in addressing environmental issues. 16. To assist in the monitoring of minor instances of nuisance and low level antisocial behaviour. 17. To assist in a range of Community Development activities including assisting dealing with tenant queries, producing progress reports on activities and providing feedback to tenants on activity in our estates. 18. To assist in undertaking estate-based inspections in partnership with community representatives and agencies. 19. To develop and maintain links with local communities and their representatives. Counter Assistant/Admin Officer Duties 20. To accurately capture information on systems including customer contact details, the nature of their request, and what action has been taken. 21. To provide basic advice in line with policy on issues such as housing benefit and universal credit; accounts and arrears enquiries; repair requests; estate management and community issues and planned maintenance schemes. 22. To provide assistance to customers to report repairs, form filling, reporting anti-social behaviour and provision of documentation to customers. 23. To assist in receipting information by receiving, checking, and appropriately receipting information submitted by customers at the counter. 24. To signpost and pass customer requests to other offices/departments as appropriate. General 25. To deliver high standards of customer service and contribute as directed to the review and implementation of customer service delivery. 26. To ensure continued and effective working relationships with key internal and external stakeholders, and the wider Housing Services directorate. 27. To promote continuous service improvement by working with customers to improve service delivery. 28. To manage your own performance and be flexible and responsive to change. 29. To undertake the duties in such a way as to enhance and protect the reputation and public profile of NIHE. 30. To comply with and enforce all NIHE frameworks, policies and procedures, including but not limited to those relating to legal requirements such as equality, health and safety and information governance. 31. To direct and signpost managers and officers to the appropriate source for issues outside the remit of this post. 32. To undertake any other duties which may be assigned to meet organisational need and the change agenda, and which are reasonably regarded as within the nature of the duties, responsibilities and grade of the post as defined. Criteria Essential/Desirable When Assessed Knowledge, Skills and Experience 1. Achieved a minimum of five GCSE qualifications grade C, including English & Mathematics OR equivalent qualifications 2. Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full. 3. Can demonstrate knowledge of a range of communication skills. Total Financial Package The salary scale for this post (Level 2/3) is currently £22,366 per annum. There are accelerated increments linked to successful completion of all elements within the programme applied at the end of each programme year. On successful completion of the Housing Customer Support Apprentice Programme, Apprentices will progress to Level 3 point 6, of the salary scale £23,893. The Housing Executive is introducing a new a pay & grading structure which will change our grades and improve starting salaries. Successful candidates normally commence on the first point of the pay scale, however, depending on the successful candidate’s current financial package, skills and experience, we may be able to facilitate a higher starting salary. In addition to basic pay we also have an excellent pension scheme, with an employer contribution of 19%. As an employee you will pay a pension contribution rate between 5.5% and 10.5%. This is a contributory scheme with the contribution rate linked to salary. For further information visit the NILGOSC website. We also offer access to the NILGOSC Prudential Additional Voluntary Contributions (AVC) scheme which has a number of additional benefits.
Various Apprentice Positions
Job Title, Post 1: Apprentice - Leisure Attendant Key Purpose of the Post: To assist with the leisure services team within the Omagh Leisure Centre to carry out, as part of a team, a range of duties to provide a high-quality service to users. • Support the customer services team at all times, which includes providing information and guidance to the public. • Ensure all cleaning duties are carried out to the required standard. This will include internal and external areas under the control of the facility. • Record and report incidents, accidents and ‘near misses’. • Assist in the preparation and operation of events and activities including the assembly and dismantling of equipment in a timely and safe manner. • To complete National Pool Lifeguard Qualification within the first 12 months of the apprenticeship. • Any other duties as required by the centre manager. Location: Omagh Leisure Complex Job Title, Post 2: Apprentice - Community Wellbeing Key Purpose of the Post: To support the community services team, helping to plan and deliver health and wellbeing projects, programmes, events, and activities across the Fermanagh and Omagh district area. • To support the delivery of key health and wellbeing initiatives to encourage participation across the district’s age spectrum. • To assist with the promotion of all service delivery through the use of social media. • Assist the community services team with the development and delivery of intervention programmes as required. • Evening and weekend shifts may be required to meet the needs of the community. Location: County Buildings, Enniskillen Job Title, Post 3: Apprentice - HGV Mechanic Key Purpose of the Post: To work in the vehicle maintenance garage in Killyvilly Depot, Enniskillen providing a range of maintenance services for all the Council’s vehicles, plant, equipment, and machinery. • Assist the Mechanics to carry out work of servicing, repair and maintenance of all the Council owned vehicles and items of plant and equipment including electrical/electronic work on specialist vehicles. • Assist the Mechanics to undertake inspections/servicing/MOT and PSV preparation and repairs to company vehicles, plant and equipment to VOSA Standards in a timely manner as set out by the Lead Mechanic/Fleet Manager. • Diagnosis of faults - electronic, electrical, mechanical or hydraulic. • Maintain service records and update the designated officer. Location: Killyvilly Depot, Enniskillen General for all positions: • All apprentices will be supported by a workplace mentor, who will be their first point of contact. They will help in providing the guidance and feedback necessary for the apprentice to thrive in their post. • To ensure full compliance with all Health and Safety at Work legislation in accordance with the Council’s Health and Safety at Work policy and all associated procedures and guidance and to be an advocate for high standards of Health and Safety performance. • To implement the Council’s Human Resources policies and procedures. • To comply with all the Council’s policies and procedures including the Employee Code of Conduct and the Employee and Councillor Working Relationship Protocol. • To promote the Council’s equal opportunities policies and avoid all forms of discrimination as an employer and a service provider. • To implement all Financial and Procurement policies and procedures. • To comply with employee responsibility in relation to all records held, created or used as part of the Council’s business. All records, paper or electronic, are public records and accessible by the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004 and the Data Protection Act 1998. • To undertake the duties of the post at all times in a manner that enhances and promotes the positive image of Fermanagh and Omagh District Council The postholder will be expected to be flexible and adaptable to meet the changing needs and requirements of the organisation. The above list should not be seen as an exhaustive list of duties, and the postholder will be expected to undertake other relevant duties, as required. Essential Criteria: Available to commence the apprenticeship programme no later than mid-September 2024. Method of Assessment: Application Form 1) Enrolment on the relevant course at South West College (details below) 2) Meet the entry requirements of the relevant course including GCSE A to D in English and Maths or equivalent Post 1 - Leisure Attendant: Sports, Leisure, or Exercise related course Post 2 - Community Wellbeing: Sports, Leisure, or Exercise related course Post 3 - HGV Mechanic: C&G Level 2 Diploma in Heavy Vehicle Maintenance & Repair Method of Assessment: Application Form Work experience which is relevant for the apprenticeship you are applying for (e.g. Work placement, Saturday job, part-time work, unpaid volunteering) OR Skills which complement the apprenticeship you are applying for Method of Assessment: Application Form and Interview Access to a form of transport to meet the needs of the post Method of Assessment: Application Form Hours of Work: Up to 37 hours per week (includes time spent at course of study) Salary: SCP 3; £22,737 per annum (pro rata); £11.79 per hour. The postholder will be paid monthly into their bank/building society account. Employment of People with Convictions The Councils policy on Employment of People with Convictions; and A Code of Practice is available to all applicants to download under “related documents”. A criminal record will not necessarily be a bar to obtaining a position. Fermanagh and Omagh District Council complies fully with AccessNI’s Code of Practice regarding the correct handling, use, storage retention and disposal of Disclosure Applications and Disclosure information. We also comply fully with our obligations under the General Data Protection Regulation (GDPR) and other relevant legislation pertaining to the safe handling, storage, retention and disposal of Disclosure information. Access NI Code of Practice can be obtained from www.accessni.gov.uk. Once the retention period has elapsed, the HR service will ensure that any disclosure information is immediately destroyed by secure means. AccessNI have published a Privacy Notice on the General: The appointment will be subject to: a) Satisfactory references from two referees (one of which should be from the present or previous employer). b) The terms and conditions of employment of Fermanagh and Omagh District Council. c) A satisfactory receipt of a Basic Access NI Disclosure Certificate (if required). d) A satisfactory standard of attendance, conduct and performance in carrying out the duties of the post. e) The terms of the Northern Ireland Local Government Pension Scheme. f) The satisfactory completion of a probationary period of six months with an interim period of three months. g) The production of evidence of qualifications as listed on the Application Form. h) A medical report by the Council’s Medical Examiner which confirms fitness for employment in the position.
Logistics & Supply Chain Apprentice
Requisition ID 50828 Position Type FT Permanent Recruiter #LI-SD2 Posting Type LI Posting Type [[CareerBuilder]] The aim to shape the future of food might seem ambitious to some, but to us in Kerry it's all in a day’s work. At Kerry, we believe in giving talented, curious people the opportunity to make a difference. Kerry Group’s UK & Ireland dairy related business includes Dairy Ingredients, Dairy Nutritional Ingredients, Dairy Consumer Foods, and Agribusiness. With a revenue more than €1bn per year, it is one of the world’s leading dairy businesses. With our strong dairy heritage and deep-rooted connection to our 3,000 milk suppliers, right through to our portfolio of innovative and high-quality brands, the dairy business has a unique and compelling proposition for both consumers and our customers. About the role Kerry Dairy Ireland are looking to recruit a Supply Chain Apprentice. This is an excellent opportunity for the right candidates to develop a career progressing to a management position in the supply chain, operations, logistics, warehouse, process engineering, or planning department. You will gain a Third Level apprenticeship qualification, experience with on-the-job training, and the opportunity to earn while you learn. Kerry Dairy Ireland will pay your salary while you are being trained on the job and attend college off the job, and there are incremental salary increases aligned to the achievement of agreed milestones within the program. What will I be doing? Develop productive working relationships with relevant stakeholders and departments within the business – this will include Commercial, Operations, Supply Chain, Despatch, Stores, Planning, and Accounts – to ensure that the output and delivery of products are as per customer specifications. Assist with the daily planning of food production, customer supply, and movement of goods throughout Ireland, the UK, and Europe. Liaise with all areas of Management across our sites and the Group to create a good working relationship. Gain a full understanding of all relevant roles and processes with Operations and Production gaining experiential on-the-job learning. Assist the Management where necessary and take on management responsibilities providing support and acting as a point of contact where appropriate. Work with Site Management to reduce costs and increase efficiency. What do I need to be successful in this role? Applicant must meet one of the LAA program entry criteria: H7/O6 or above in five leaving certificate (or equivalent) subjects. A minimum of grade O6 must be obtained in English. A minimum of grade O6 or a B2 or above in Foundation level must be obtained in mathematics. Holders of a QQI Level 5 or Level 6 (or equivalent) in cognate areas (e.g., business, logistics, and distribution, supply chain management, etc.) Excellent organisation skills and time management. Ability to take ownership of queries/issues, bringing them to a successful conclusion. Enthusiastic attitude to the challenge of the role with a positive can-do approach to tasks. Ability to multi-task and work independently with minimal supervision. Candidate must be able to work with others in cross-functional roles & environments. Good IT Skills. About Kerry Our dairy business has a diversified portfolio of dairy, nutritional ingredients and market leading dairy brands and its vertically integrated dairy processing ensures the highest quality, sustainably produced 1.2bn litres of milk for our dairy, nutritional ingredients, and consumer foods business – a key consideration among some of our largest customers across the globe. We have an unrivalled dairy consumer brands portfolio coupled with a track record in innovation underpinned by technology and science. We manufacture and market our own leading butter, dairy, and plant spreads brands: Dairygold, Low Low, Pure and Golden Cow. We are the largest supplier of Private Label dairy spreads, supplying all major retailers in Ireland, the UK and mainland Europe. Our cheese brands compete in children’s cheese snacks (Attack-a-Snak), natural cheese (block, slices and grated), and in processed cheese segments and our leading cheese brands include Strings & Things, Coleraine, and Charleville Cheese. Through our multi-geographical presence (UK, Ireland, and Western Europe) we have a deep consumer insight which is a key component of the business In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles, and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status, or any other protected characteristic. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.
