Jobs in Castlebar
Sort by: relevance | dateMystery Shoppers
Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting Mystery Shoppers across Ireland. Flexible working hours are available to suit your needs. All you need is: ✅ Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click Apply Now to submit your application today! Don't have a current CV? No worries - Just click Apply Now and upload your letter of introduction through the cv section OR Click HERE to view the JobAlert.ie CV templates section and build your CV today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑
Stock Manager
Summary SHIFTS YOU ARE APPLYING FOR: 17hrs p/w; Mon 15:00 - 18:30; Tue 15:00 - 18:30; Wed 15:00 - 18:30; Thu 10:00 - 17:00 To be an effective Stock Manager, you will lead and inspire your successful team to prioritise achieving performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in providing leadership, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role: The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. You will support and encourage your team to meet performance targets, ensuring our customers get returned items refunded quickly or stock is packaged and ready to fulfil existing online orders. To be a successful Stock Manager you will:
MUH Staff Nurse/altra Foirne Theatre
Job Title, Grade Code Staff Nurse/Altra Foirne Theatre (Grade Code 2135) Remuneration The salary scale for the post as at 01/02/2026 €37,788- €39,760- €40,767- €42,098- €43,775- €45,452- €47,120- €48,563 -€50,009- €51,458- €52,937- €54,412- €56,032 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Campaign Reference 61MUH2026 Closing Date Monday 1st June 2026 at 12 noon Proposed Interview Date (s) Candidates will normally be given at least two weeks' notice of interview. The timescale may be reduced in exceptional circumstances. Taking up Appointment A start date will be indicated at job offer stage. Location of Post Mayo University Hospital There is currently a number of whole-time vacancies available in Theatre A panel may be formed as a result of this campaign for Mayo University Hospital from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries We welcome enquiries about the role. Name & Title: Lisa Doherty, CNM3 Theatre and Decontamination Lead Tel: 087 3409874 Email: lisa.doherty@hse.ie Name & Title: Cheryl Hamilton, Clinical Nurse Manager 3, Peri-operative Directorate Tel: 087 431 3052 Email: cheryl.hamilton@hse.ie Completed Applications Forms to be returned by REZOOMO only. Please ensure you read the instructions for the completion of this Application Form and complete all areas, in full. Failure to complete all areas of the Application Form will result in you not being brought forward to the interview stage of the selection process. To ensure that you do not miss out on any email communication it is highly recommended that you check your spam and junk folder on a regular basis. Please note if you wish to convert this job advertisement into a different language i.e. Irish, French, Spanish etc please click on the accessibility symbol and in the task bar that appears chose the languages symbol Additional Information - Supporting you through the Recruitment Journey: There is an eLearning programme to guide and support people in applying for roles in the HSE, from the initial application through to the interview itself. The programme is available to existing HSE staff on HSeLanD by searching for ‘Getting a Job in the HSE’ and external candidates can access the modules on https://www.hse.ie/eng/staff/jobs/recruitment-process/. Module 1 will help you recognise the main elements of HSE recruitment processes, feel confident in completing the application form in a way that puts you in the best position for getting a job, and avoid some of the common mistakes that people sometimes make in filling out an application form. Module 2 is about the interview process, providing practical ways to prepare for an interview and help manage interview anxiety. Finally, Module 3 gives you a chance to conduct an actual practice interview and evaluate it afterwards.
Healthcare Assistant
Join our team as a Healthcare Assistant in Castlebar! No prior experience? No problem! We provide accredited QQI training alongside ongoing development opportunities to help you thrive in this rewarding role. As a Healthcare Assistant, you will be responsible for providing essential support to individuals who require assistance with daily tasks, personal care, and maintaining their independence. Why Choose us? Excellent pay rates: Earn up to €21.92 Mileage: Paid mileage Bank Holiday: Double paid on Bank Holidays Weekend Rate: Saturday & Sunday Rate Sign On Bonus: €200 bonus after 3 months* Flexible Scheduling: Flexible working hours Refer a Friend: Earn €200 for successful referrals QQI Courses: QQI enrolment and support* Recognition & Rewards: Employee of the Month, Quarter, and Year awards Career Growth: Ongoing training and professional development opportunities Free Perks: Free comprehensive training and support, Garda vetting, Cycle to Work Scheme, Wellbeing package, ongoing career progression opportunities and local discounts Who we are looking for Experience: 1 year of paid home care experience AND/OR: QQI Level 5 (Care Skills and Care of the Older Person) - we can help you achieve this Drivers licence: Hold a full driving licence with access to a car. Communication Skills: Good standard of English - both spoken and written Flexibility: Must be available to work alternative weekends About us At Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team. Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
Development Manager
The Position Westmeath County Council invites applications from suitably qualified persons who wish to be considered for inclusion on a panel from which permanent & fixed-term contract vacancies for the position of Supervisor/Foreman in the Machinery Yard. Duties & Responsibilities You shall perform duties as may from time to time be assigned to you in relation to your employment and as may be appropriate to any particular function of the local authority for which the Chief Executive is responsible and carry out such instructions as may be given in relation to the performance of your duties. The duties shall be as such as will be assigned by the Fleet Yard Manager, Executive Engineer or other duly authorised person. The person appointed shall give to the Local Authority such appropriate services as may be required and shall include, inter alia: (a) Assist the Fleet Yard Manager, as required, in the management of the proper maintenance, servicing and repair by direct labour or otherwise of all items of plant, machinery and equipment attached to the Machinery Yard and other Council Depots throughout the County; (b) To supervise, control and manage a team of manual staff and skilled technicians/mechanics attached to the Machinery Yard, providing guidance, support, and organising training as needed; (c) To allocate work assignments to technicians/mechanics and ensure that work is performed in accordance with established procedures and quality standards; (d) To monitor and review the progress of work orders, ensuring that deadlines are met, and any issues or delays are promptly addressed; (e) To conduct regular inspections of work in progress and completed repairs to ensure quality, accuracy, and adherence to specifications; (f) To coordinate and schedule maintenance and repair projects, ensuring that resources, equipment, and materials are available and utilized efficiently; (g) To inform, direct and procure the manufacture of such new plant, equipment and spare parts, and such adaptations of existing plant and equipment as may be required and the reconditioning of plant and spare parts; (h) The general maintenance of all buildings, stores and grounds attached to the Machinery Yard; (i) Checking and initial certification of employee time sheets and accounts for plant hire or work done and recommendation for final approval and certification by the Fleet Yard Manager; (j) The requisitioning of materials and spares; (k) The control of such stores attached to the Machinery Yard; (l) Any duties in connection with hired plant (externally to the Machinery Yard) as may be assigned; (m) The keeping of such records of plant performance and plant repair as may be required; (n) Assist the Fleet Yard Manager, as required, in arranging vehicle maintenance, taxing, insuring and testing; (o) Assist the Fleet Yard Manager, as required, in the management and monitoring of the Fuel Management system; (p) Shall be available to accept emergency calls outside normal working hours in which the Machinery Yard may be involved and to take appropriate action in relation to the breakdown of the service; (q) Ensuring that all requirements regarding health and safety standards are complied with to ensure that employees adhere to safe systems of work and that operatives are not allowed take unnecessary risks; (r) Deliver Toolbox Talks to all employees within the Machinery Yard; (s) Using as directed, and upon receipt of appropriate training, Information Technology equipment including handheld technologies for the management of Fleet, Safety Inspections and any other necessary relevant uses; (t) Assist the Fleet Yard Manager, as required, in the investigation and reporting of road traffic accidents involving Westmeath County Council vehicles and plant whether owned or hired and the making of reports for insurance claims; (u) To report immediately the circumstances of any inefficiency or unsatisfactory work, service or accidents in his/her charge and to carry out the direction consequent on such reports; (v) Compliance with Westmeath County Council procurement policies and procedures; (w) To keep the Fleet Yard Manager or his/her appointed representative advised on all matters that may be of importance in the interest of the County Council, and to liaise with other sections of the Council on works and emergencies; (x) To make recommendations on matters likely to improve any aspect of the operation of the Machinery Yard; (y) Carrying out such other duties of a similar level and responsibility as may be required, or assigned from time to time; (z) Deputise for the Fleet Yard Manager when required. The post holder may be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to an appropriate Officer or such duties as designated from time to time. Qualifications for the Post Character Candidates shall be of good character. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Citizenship Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa Or A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Education, Training, Experience Candidates must have on the latest date of receipt of completed application forms: ▪ Have a good standard of general education such as will enable the applicant to satisfactorily perform the duties of the post; ▪ Hold a QQI Level 6 Advanced Certificate Craft in an appropriate trade such as Motor Mechanic or Heavy Vehicle Mechanic or Construction Plant Mechanic and have served a minimum of 6 years post apprenticeship experience and furnish relevant certificates as to his/her training or qualifications; ▪ Hold a full driving licence of category “B” free from endorsement and if not a current “C” licence holder must obtain the C licence within 12 months of commencement, (training will be funded by Westmeath County Council); ▪ Have extensive experience in the maintenance of a broad range of engineering plant and equipment including HGV/LCV diesel engine vehicles, road construction/maintenance equipment & loaders, diesel and petrol engines; ▪ Experience and knowledge of vehicle electrics/electronics/diagnostics, instrumentation, pneumatics and hydraulics systems; ▪ Experience and knowledge of the repair, maintenance and preparation of Heavy Goods Vehicles and Light Commercial Vehicles for roadworthiness tests; Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. The ideal candidate: Desirable Criteria ▪ Have a current valid Drivers CPC Qualification Card ▪ Experience in the repair of specialist Local Authority vehicles Key competencies for the post include the following and candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of the following specific areas: ▪ Technical competence in relation to Heavy Goods and Light Commercial vehicle maintenance ▪ Possess knowledge of computer software applications such as MS Office applications and fleet management software ▪ Supervision of staff and managing performance ▪ Problem solving and decision making ▪ Establishing and maintaining good/effective working relationships and team working ▪ Knowledge of Preventative Maintenance Inspections and CVRT/roadworthiness testing ▪ Organisation, planning, co-ordinating and prioritising work programmes e.g. vehicle maintenance, preventative maintenance and servicing schedules and CVRT/roadworthiness tests ▪ Ability to act on own initiative ▪ Possess negotiating, influencing and work as part of a team ▪ Ability to communicate effectively ▪ Proven ability to work independently, accurately and efficiently under challenging time constraints ▪ Management of resources in an effective and efficient manner ▪ Record keeping ▪ Detailed knowledge and understanding of Health & Safety issues ▪ Knowledge & understanding of the role and Local Government ▪ Be able to write concise reports and keep records dealing with vehicles ▪ Be experienced in the management and supervision of both manual and skilled staff in a similar setting Particulars of Office (including retirement) The Post A panel will be formed for an initial period of one year and this may be extended for a further year at the discretion of the Chief Executive. The panel may be used to fill permanent & fixed term positions that may arise for its duration. Vacancies will be offered in order of merit as per the panel. Vacancies may arise on a county-wide basis. Westmeath County Council reserves the right to assign employees to any work location having regard to funding and/or operational circumstances. Wages The salary shall be fully inclusive and shall be as determined from time to time. Holders of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services which they are required by or under any enactment to perform. The Supervisory Foreman pay scale is from €1,034.06 to €1,091.02 per week (after 10.5 years satisfactory service) as per Circular Letter EL 02/2026. Please note starting pay for new entrants will be at the minimum of the scale. The rate of remuneration may be adjusted from time to time in line with government pay policy. Increments are payable, subject to satisfactory performance and in accordance with current Government Pay Policy and the provisions of the Public Service Agreements. Superannuation and Retirement Membership of the Local Government Superannuation Scheme or the Single Public Service Pension Scheme is compulsory for all employees. Details of the relevant scheme will be provided to the appointee prior to appointment. A person who becomes a pensionable employee of a local authority who is liable to pay the Class A rate of PRSI contribution will be required in respect of superannuation to contribute to the local authority at the rate of 1.5% of pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). A person paying Class A rate of PRSI who becomes a pensionable employee of a local authority will be required in respect of the Local Government (Spouses and Children’s Contributory Pension) Scheme to contribute to the local authority at the rate of 1.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). A person who becomes a pensionable officer of a local authority who is liable to pay the Class D rate of PRSI contribution will be required in respect of his/her superannuation to contribute to the local authority at the rate of 5% of pensionable remuneration. A person paying Class D rate of PRSI who becomes a pensionable Officer of a local authority depending on their existing scheme, may be a member of a dependent scheme i.e. either the Local Government (Widows & Orphans Contributory Pension) Scheme or Local Government (Spouses and Children’s Contributory Pension) Scheme and if a member of either scheme will be required in respect of this to contribute to the local authority at the rate of 1.5% of pensionable remuneration in accordance with the terms of the scheme. Employees are admitted to the Superannuation Scheme in accordance with the terms of the Local Government Superannuation (Consolidation) Act, 1998 and the Superannuation (Miscellaneous Provisions) Act 2004, with effect from date of appointment. This scheme is contributory and provides pension, retirement and death gratuities. In order for a new entrant to the scheme to qualify for a pension, the employee must have served a minimum of two years employment in a local authority. For new entrants under the Single Public Service Pension Scheme, effective from 1st January 2013, superannuation contributions are as follows: 3.5% of net pensionable remuneration and 3% of pensionable remuneration. Pension and retirement lump sum will be based on career-average pay; pensions will be coordinated with the State Pension Contributory Public Service Pensions (Single Scheme and Other Provisions) Act 2012. The compulsory retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 is 70 years. Public Service Superannuation (Miscellaneous Provisions) Act, 2004: There is no mandatory retirement age for ‘New Entrants’ from 1st April, 2004 to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. 65 years is the minimum age at which a person may be paid. As a new entrant to the public service, under the terms of this legislation, new entrants will not be required to retire on grounds of age. Anyone who is not a ‘New Entrant’ to the public service, defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004 is subject to compulsory retirement age of 70 years.
MUH-physiotherapist, Senior / Fisiteiripeoir, Sinsearach
Job Title, Grade Code Physiotherapist, Senior / Fisiteiripeoir, Sinsearach ( (Medical/Surgical/Gerontology) Grade Code 3158) Remuneration The salary scale for the post is: 01/02/2026 €64,551 -€65,928 -€67,348- €68,754- €70,162- €71,642-€73,203-€74,758 -€76,007 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Campaign Reference 58MUH2026 ECC Reference M3967 Closing Date 12 Noon Friday 29th May 2026 Proposed Interview Date (s) Candidates will normally be given at least one weeks' notice of interview. The timescale may be reduced in exceptional circumstances. Taking up Appointment A start date will be indicated at job offer stage. Location of Post Mayo University Hospital There is currently 1 specified purpose, whole-time vacancy available in (Medical/Surgical/Gerontology) The successful candidate may be required to work in any service area within either, IHA Mayo IHA Galway/ Roscommon OR other IHA areas should the need arise. Panels may be formed for Physiotherapist Senior , IHA Mayo IHA Galway/ Roscommon from which current and future permanent and specified purpose vacancies of full or part time duration may be filled. The panels formed from these interviews may be used to fill unfilled post across other IHA areas should the arise. Informal Enquiries We welcome enquiries about the role. Contact Name & Title: Lisa Conlon, Physiotherapy Manager in Charge III Tel: 094 9042411 or 0873544469 Email: lisa.conlon1@hse.ie Completed Applications Forms to be returned by REZOOMO only. Please ensure you read the instructions for the completion of this Application Form and complete all areas, in full. Failure to complete all areas of the Application Form will result in you not being brought forward to the interview stage of the selection process. To ensure that you do not miss out on any email communication it is highly recommended that you check your spam and junk folder on a regular basis. Please note if you wish to convert this job advertisement into a different language i.e. Irish, French, Spanish etc please click on the accessibility symbol and in the task bar that appears chose the languages symbol Additional Information - Supporting you through the Recruitment Journey : There is an eLearning programme to guide and support people in applying for roles in the HSE, from the initial application through to the interview itself. The programme is available to existing HSE staff on HSeLanD by searching for ‘Getting a Job in the HSE’ and external candidates can access the modules on https://www.hse.ie/eng/staff/jobs/recruitment-process/ . Module 1 will help you recognise the main elements of HSE recruitment processes, feel confident in completing the application form in a way that puts you in the best position for getting a job, and avoid some of the common mistakes that people sometimes make in filling out an application form. Module 2 is about the interview process, providing practical ways to prepare for an interview and help manage interview anxiety. Finally, Module 3 gives you a chance to conduct an actual practice interview and evaluate it afterwards.
Dispensing Optician
Salary: €35,000 Depending on Experience Working Hours: Full or part time Experience Level: Must have previous experience working in an optician Come and join our accomplished team as a Dispensing Optician at Specsavers Castlebar, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base. Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we’re keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This – along with your clinical expertise – will stand you in good stead if you choose to become a store director yourself one day. We’re dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally. What’s on offer? CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fastpaced industry. As a Retail Sales Consultant, you’ll: Others: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
MUH - Electrician/leictreoir
Job Title, Grade Code Electrician/Leictreoir (Grade Code: 5096) Remuneration The salary scale for the post is: 01/02/2026 €42,065 -€43,222 -€46,057 -€46,342-€46,627-€46,911 -€47,197-€47,482 -€47,768 -€48,053 -€48,369 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Campaign Reference 55MUH2026 ECC Reference M3827 Closing Date 12 Noon Wednesday 27th May 2026 Proposed Interview Date (s) Proposed interview dates will be indicated at a later stage. Please note you may be called forward for interview at short notice . Taking up Appointment A start date will be indicated at job offer stage. Location of Post Mayo University Hospital There is currently one permanent whole-time vacancy available. A panel may be formed as a result of this campaign for Mayo University Hospital, from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries We welcome enquiries about the role. Contact Name & Title: Peter Healy, Maintenance Manager. Tel: 094 094 2469 Email: peter.healy1@hse.ie Completed Applications Forms to be returned by REZOOMO only. Please ensure you read the instructions for the completion of this Application Form and complete all areas, in full. Failure to complete all areas of the Application Form will result in you not being brought forward to the interview stage of the selection process. To ensure that you do not miss out on any email communication it is highly recommended that you check your spam and junk folder on a regular basis. Please note if you wish to convert this job advertisement into a different language i.e. Irish, French, Spanish etc please click on the accessibility symbol and in the task bar that appears chose the languages symbol Additional Information - Supporting you through the Recruitment Journey : There is an eLearning programme to guide and support people in applying for roles in the HSE, from the initial application through to the interview itself. The programme is available to existing HSE staff on HSeLanD by searching for ‘Getting a Job in the HSE’ and external candidates can access the modules on https://www.hse.ie/eng/staff/jobs/recruitment-process/ . Module 1 will help you recognise the main elements of HSE recruitment processes, feel confident in completing the application form in a way that puts you in the best position for getting a job, and avoid some of the common mistakes that people sometimes make in filling out an application form. Module 2 is about the interview process, providing practical ways to prepare for an interview and help manage interview anxiety. Finally, Module 3 gives you a chance to conduct an actual practice interview and evaluate it afterwards.
Development Manager
Responsible to: The Regional Manager of South Connacht Citizens Information Service (CIS) Purpose of the job: To be responsible for the management and development of service delivery within a specified service-area of the South Connacht Citizens Information Service region, and to contribute to the development, leadership and management of the service as part of the Regional Management Team. Main Duties: Be responsible for the development and delivery of service of the assigned service-area, in line with the company’s strategy, action plan and the Citizens Information Board guidelines for the provision of Citizens Information Services. To contribute to the development and implementation of a regional strategy for the provision of quality information, advice, and advocacy services. Management of Service Delivery Manage and develop the provision of information and advice services within the service area. Manage and develop the provision of advocacy services within the service-area, with the support and assistance of the Advocacy Support Worker and other approved advocacy supports. Identify, manage and promote outreach services and other information-related activities within the service-area, in line with the company’s regional strategy and available resources. Leadership, Management and Team Development Lead, manage and motivate a team of paid and unpaid staff (including volunteers and scheme workers, in conjunction with relevant stakeholders) within the service-area in the effective provision of Information, advice and advocacy services. Responsible for identifying ongoing training, development and support needs of staff and address these through local, regional, and national training provisions. Actively participate within the regional performance management development system (PMDS) process, ensuring that this process is implemented with all paid staff reporting directly to this position. Quality Control Responsible for the implementation of approved quality-control mechanisms to ensure accuracy and consistency of information and advice provision within the service-area. Manage and actively monitor the accurate and timely electronic recording of CIS outputs in line with relevant data recording and case management requirements. Contribute to the development and operation of systems for monitoring and evaluating outputs of the CIS region within relevant guidelines, and responsibility for managing the implementation of same within the service-area. Ensure compliance with data protection legislation and instil good practice among staff in this regard. Highlight issues of concern regarding accessibility to CIS services to the Regional Manager. Implement referral pathways both inter and cross-regionally to support client access to appropriate level of service provision. Support the coordination of referrals to other services and collaborate with other CIB funded services to support clients. Administration Responsible for the effective management of recording and reporting on information, advice, and advocacy activity within the service-area, including the reporting of social policy issues to the Citizens Information Board. Responsible for planning, managing and delivering timely and relevant service reports as required. Manage service-area / project budgets as assigned by the Regional Manager from time to time. Ensure the implementation of the provided financial system within national and regional financial control and budgetary guidelines. Attend meetings and provide annual and other reports / submissions as required. HR Ensure compliance with employment legislation and with agreed HR policies and procedures as provided for within the CIS Staff Handbook. Maintain service-area HR files and provide HR reports to the Regional Manager. Responsible for managing / supporting the recruitment of paid staff as agreed with the Regional Manager and in line with the company’s regional staffing strategy and CIS HR policies and procedures. Promoting CIS Undertake publicity and research initiatives appropriate to the development of the service at the service-area level within CIB Financial Controls and procurement requirements. Contribute to and support regional publicity and research initiatives in conjunction with the Regional Management Team. Contribute to and support the development and implementation of a regional communications strategy in conjunction with Regional Management Team. Contribute to and support the development and implementation of an outreach strategy in conjunction with Regional Management Team. Develop, manage and consolidate effective relationships with key stakeholders both locally and regionally, and undertake outreach and other service related activities, as required. Contributing to CIS Regional and National Development Work collaboratively as part of the Regional Management Team to implement the organisation’s Strategic Plan. Contribute towards the development of policy and strategy at a national level in conjunction with the CIS Regional Manager. Support the Regional Manager on projects, innovations and developments within the organisation, and in the strategic planning for the service. Facilities Management Oversee the effective maintenance and management of CIC premises in the specified service-area. Act as key liaison for all ICT issues and developments in the specified service-area in liaison with CIB IT Support and the Regional Manager. Where appropriate, identify new premises opportunities, relocation or renovation projects and make recommendations to the Regional Manager for progressing such initiatives. Project manage approved projects in consultation with the Regional Manager and other approved project partners. Health and Safety Ensure the regional health and safety plan is implemented within the service-area and follow all reporting guidelines regarding incidents/accidents at work. Participate in health and safety teams and initiatives within the region. Other Responsibilities The Development Manager will also be required to perform other duties, appropriate to the role, from time to time. Be open to working unsocial hours as may be required from time to time and willingness to attend evening and occasional weekend events. (Time Off In Lieu arrangements apply in all such circumstances). PERSON SPECIFICATION Essential Qualifications A relevant 3rd level qualification (social sciences, humanities, law, HR, management - Level 8 on the NFQ framework) AND Minimum of 3 years’ experience in a managerial role in a similar environment. OR Less formal qualifications will be considered if candidates can demonstrate significant managerial experience (minimum 5 years) in a similar work environment. Desirable Qualifications Management qualification Information/Advice/Advocacy qualification Essential knowledge and experience Significant experience in managing and/or delivering a complex service as relevant to this role (minimum 3 years). Operational experience in managing and delivering change in a complex environment, as relevant to this role. Experience of managing a team. Extensive knowledge of rights, entitlements and social policy issues relevant to CIS. Excellent interpersonal and communication skills. Excellent standard of written English, report writing and evaluation skills. Excellent IT and service data/case management software skills. Experience of and commitment to capacity building among staff and organisations. Strong leadership skills with a track record of innovation and implementing organisational improvements. High degree of personal integrity. Knowledge of and experience in coaching, mentoring and/or staff training. Ability to monitor and evaluate quality of service outputs and outcomes. Experience of managing and motivating others and supervising professional practice. A deep understanding of the needs of people with disabilities, of marginalised groups, persons in vulnerable situations, and the barriers experienced in accessing services. Excellent judgment, with flexibility and problem solving abilities. Experience in oral presentations and public speaking. Knowledge and understanding of Data Protection obligations Desirable skills, abilities and experience Knowledge of community development. Experience in project management. Experience in delivering information, advice and advocacy, including representative advocacy services to the public and collaborative practice with other agencies. Flexibility of approach and innovative thinking towards project/strategic work. Networking skills. Experience in facilities management. Experience in health and safety management. Core and special aptitudes, and skills Effective interpersonal and communication skills. Ability to work as part of a management structure. Management and delivery of results. Leadership and management skills. Analysis and decision-making skills. Administration/ organisational and IT skills. This is a temporary, part-time position, subject to satisfactory completion of a six-month probationary period. The period of probation may be extended at the discretion of the Regional Manager. The successful candidate will be available to work 17.5 hours per week. There may be a requirement to work evenings from time-to-time. Salary: Scale range of €51,249, €52,897, €54,547, €56,197, €56,819, €58,499, €61,648, €63,078, €64,812, €66,361 (max), €67,295 (LSI1), €68,228 (LSI2). Salaries calculated on a pro-rata basis for part-time staff. Incremental Credit: It is expected, that all new entrants to South Connacht CIS will be appointed at point one of the salary scale. However, South Connacht CIS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into South Connacht CIS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding. A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution; Minimum 5% of salary, Employer contribution; 7% of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age (currently 66). Annual Leave: Calculated on a pro rata basis for part year service as follows: 25 days 26 days (after 2 years’ service) 27 days (after 5 years’ service) Full terms and conditions are contained in a Staff Handbook, which is issued with and forms part of the Employee Contract at CIS.
