Civil-Service jobs in Dublin
Sort by: relevance | dateCustomer Service Administrator
About Us: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Position Purpose: We are looking for an experienced Customer Service Advisor with strong administration and communication skills for this fast-paced Customer support role. Working as part of the Customer Support Team the main aim of this role is to provide excellent customer support to incoming customer queries via the telephone, email and web-based systems. Key Job Activities: The main responsibilities of this Customer Service Administrator will include: Answering incoming telephone calls within the agreed service levels. Focussing on attaining high levels of customer satisfaction. Promoting a positive team culture and contributing to effective team working. Achieving the set target rates on calls and cases. Promoting a “first time fix” approach. Ensuring that full details of each interaction is logged on the electronic customer account. Following the agreed guidelines and best practice when handling customer contacts. Resolving each query at the first point of contact where possible and escalating issues upwards where this cannot be achieved. Liaising with all departments to meet client requirements. Education: Preferred Education: in English Junior Certificate and Leaving Certificates. Experience (EMEAA): We are looking for a Customer Service Administrator who can demonstrate: Experience in a fast paced, telephone-based customer service work environment. The ability to manage time and workload without direct supervision. The ability to build effective working relationships quickly with customers and colleagues. Excellent communication skills including listening and accurately documenting customer requests. A strong team player who can work well under pressure and manage a large customer base. Good knowledge of information technology including Microsoft Office and previous experience of using a CRM. Certifications and/or Licenses: Benefits: Stericycle offers you:
Customer Service Specialist
Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day. For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It’s the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don’t just embrace our differences – we celebrate them. Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are – and that’s something we are really proud of. Which is why we’ve summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive. Responsibilities Our Customer Service Specialist typically responds to customers via phone, e-mail and online chat. Your duties include obtaining and recording the details of customer enquiries, comments and complaints, as well as the actions taken to resolve any issues. You will also help to provide information about company products or services; assist with or cancel website orders; refer unresolved grievances to the proper company departmental specialist; and provide refunds, bill adjustments or exchanges. Being an effective Customer Service Specialist requires excellent communication skills, reading comprehension, sound writing skills and decision-making abilities. The capacity to think critically and be self-monitoring (making self-corrective improvements in performance, organization and time management) is also essential to this job. The technical skills needed to work in our customer service primarily involve computer usage. You will use a variety of company software packages to help manage our responses to enquiries and communication received. In addition there are additional duties to provide extra support and assistance to the Store and Online teams, which will help you develop additional experience and skills. Duties include About PHX Ireland & PHOENIX Group PHX Ireland Group is Ireland’s leading fully integrated healthcare provider. We deliver health. We are comprised of United Drug, Ireland’s leading pharmaceutical wholesaler and distributor; McCabes Pharmacy, Ireland’s leading community pharmacy chain; and TCP Homecare, innovators in clinical home nursing services and direct to patient delivery solutions. PHX Ireland Group employs over 1,800 people, operates 5 distribution centres and pharmacies nationwide, delivering over 85 million packs to Irish pharmacies and hospitals and serving 500,000 patients each year. By working together to provide these solutions, PHX Ireland can enable a sustainable healthcare system and support Irish Healthcare. PHX Ireland is part of the PHOENIX group, Europe’s leading healthcare provider. Headquartered in Mannheim, Germany, the PHOENIX group brings together more than 48,000 employees from 29 countries, includes 223 pharmaceutical distribution sites, and more than 3200 owned pharmacies and 17000 partner pharmacies. Every day, the PHOENIX group makes an important contribution to comprehensive and safe healthcare in Europe. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Candidate/registered Advance Nurse Practitioner Rheumatology
Candidate/Registered Advance Nurse Practitioner (cANP or RANP) Rheumatology Informal enquiries for this recruitment panel advertisement are most welcome. Please contact Stefan Weimer | Assistant Director of Nursing | (01)4912589 | sweimer@olh.ie A detailed Job Description & Person Specification can be downloaded below or by contacting the HR Department | hr@olh.ie | (01) 491 2594. Latest date for receipt of applications is 12 PM on 16th of May 2025.
DML-- - Head Of Service, Planning And Performance
Head of Service, Planning and Performance – HSE Dublin and Midlands Region The HSE has a blended working policy, and the Regional Director of Finance will consider flexibility around location, subject to regular availability for regional and national meetings as the role demands. There is currently one permanent whole-time vacancy available within the Dublin and Midlands Region. A panel may be formed as a result of this campaign from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. ***Please note we do not accept CV's for this post- completed application forms only*** Informal Enquiries: Regional Director of Finance – Joseph Campbell Email: Joseph.Campbell2@hse.ie HR Point of Contact: DML is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: Elizabeth Kidd HR Recruitment Officer HSE Dublin and Midlands Email: Elizabeth.kidd@hse.ie Tel: 087 3379265 Purpose of the Post The primary purpose of the Head of Service, Planning and Performancel role is to support the delivery of integrated financial and management reporting as well as contributing to the overall mission, vision, values and strategy of the Health Region and wider HSE. • To ensure the highest standard of financial processes, business intelligence, reporting and support for compliance with best practice in terms of financial matters. This will involve full use of IFMS and fully exploiting opportunities to make use of National Financial Shared Services and National Procurement. • To ensure meaningful and timely analysis and interpretation of regional financial result to support the delivery of high quality integrated health and social care services. • To progress financial challenges to resolution, ensuring performance metrics and KPIs are achieved. • To work with the Regional Director of Finance, IHA Managers and the regional finance teams to provide regional financial input to the National Service Plan. Eligibility Criteria Candidates must have at the latest date of application: • Hold a professional accountancy qualification and be a member of a recognised or prescribed accountancy body such as ACCA, CPA, ACMA, CIMA, ACA or an equivalent accountancy body in another jurisdiction for a minimum of 10 years • Significant experience in a senior management role in finance in a large complex environment to include a minimum of 5 years, at senior leadership level, in financial management and planning in a healthcare setting with multiple stakeholders • A significant track record of achievement in a performance driven organisation. • Significant experience of working collaboratively and cross functionally within a complex working environment with multiple internal and external stakeholders, as relevant to the role • Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character
Basic/staff Psychologist Post, Adult Services
Basic/Staff Grade Psychologist Post Adult Services St. Michael’s House is a community-based voluntary organisation which provides facilities and services to over 1,900 adults and children with intellectual disabilities and their families in the greater Dublin area. Psychologists in our Adult services work in multi-disciplinary teams to support our service-users, their families and frontline staff. The Psychology department is a dynamic group of mainly clinical psychologists with a variety of specialisms in the intellectual disability field. We offer supportive supervision, encourage research and service evaluation, maintain strong links with University training courses and value continuing professional development. A Vacancy exists for 1 Full Time, Permanent Post for a Basic/Staff Grade Psychologist in Adult Services based primarily in the Ballymun clinic. Applicants must have: Closing Date for receipt of applications is: 5pm, Friday, May 16th Only candidates shortlisted for interview will be contacted and remember to include a valid email address and mobile phone number as this is the way you will be contacted to attend an interview. Candidates should note that canvassing will disqualify. St. Michael’s House is an Equal Opportunities Employer.
Administrator Booking Officer
background The Sign Language Interpreting Service (SLIS) is an independent body, funded and supported by the Citizens Information Board (CIB), to develop, promote and deliver quality sign language interpreting services to the Deaf community in Ireland, including face to face and remote services . SLIS is working to enhance the availability and quality of sign language interpreting in Ireland in response to the National Disability Inclusion Strategy 2017-2021 and the Irish Sign Language Act 2017. Nature and scope The SLIS Administrator provides administrative support to SLIS services including the referral service, social fund, emergency services, access support service and IRIS (Irish Remote Interpreting Service), as well as general organisational administration. main responsibilities Administration 1. Deal appropriately with all relevant telephone, letter and personal enquiries. 2. Assist in the production of documents and materials. 3. Maintain an efficient records management system and assist in the preparation of administration and management reports. 4. Maintain the office in relation to office supplies, upkeep of equipment, and maintenance of premises. 5. Organise meetings, arranging the venues and necessary facilities, informing participants and taking minutes of meetings as required. 6. Be aware, and on occasion, co-ordinate the diaries of team members as required. Booking and Referral System 7. Manage the day to day operation of the booking and referral system by ensuring the database of interpreters and service users is maintained and interpreters have been correctly allocated to each assignment. 8. Respond in a timely and accurate manner to all booking and referral enquiries. 9. Administer Service Level Agreements with interpreters, as appropriate. 10. Support Deaf citizens to get appropriate access the services through the provision of sign language interpreting. 11. Provide information to service providers on good practice for organising sign language interpreting services. 12. Liaise with interpreters and service users. 13. Liaise with external technical support in relation to the development of the SLIS website and Booking System. General 14. Participate in Performance Management Development System (PMDS) 15. Attend agreed training and development courses to maintain and improve performance including Irish Sign Language, if required. 16. Provide administrative & other supports to the work undertaken by SLIS and its working groups as required. 17. Undertake such other duties as may be agreed from time to time with the Manager, SLIS. Terms of Employment Reports to The SLIS Manager. Location Your place of work will be SLIS, Deaf Village Ireland, Cabra, Dublin 7. Hours Hours of work are 35 hours per week. Flexible working hours may be required on occasion. Time off in lieu may be accumulated with prior agreement with the Manager. Salary The appropriate SLIS Salary scale is €28,330 - €43,280 pro-rata. It is anticipated that new entrants to SLIS will be appointed on the 1st point of the scale. Incremental credit, should it be awarded, will be based on previous relevant experience as set out on the application form and covering letter. Annual Leave This post equates to 23 days per year pro-rata for part time staff, exclusive of public holidays. Superannuation A superannuation scheme is in place. Eligibility criteria apply. Duration Fixed term contract for 4 months, with potential to extend for up to a further 4 months. These arrangements may be subject to change or review at the request of either you, SLIS Manager or the Board of Management. Person Specification · Experience working in an administration role · Excellent organisational and record keeping skills, with strong attention to detail. · Good IT abilities, including Microsoft Outlook, Word, Excel, Skype · Self-starter with ability to work on own initiative and manage own workload effectively. Desirable · Knowledge or experience working with the Deaf community · Competency in Irish Sign Language · Skills or experience working with IT programmes Additional promotional, financial or other administrative experience
Army Recruit - General Service
The Defence Forces are now accepting applications for General Service Recruit in the Army. We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career. Army applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. When making an application for General Service Recruitment applicants should be aware that the areas of responsibility that applicants apply to are as follows: 1 Brigade - Cork Interview Centre Cork, Carlow, Clare, Galway, Kerry, Kilkenny, Laois, Limerick, Offaly, Tipperary, Waterford and Wexford 2 Brigade - Dublin / DFTC Curragh Interview Centre Dublin, Cavan, Donegal, Kildare, Leitrim, Longford, Louth, Mayo, Meath, Monaghan, Roscommon, Sligo, Westmeath and Wicklow. Where possible we will facilitate applicants to conduct fitness testing & interview at a location closest to their home. What is an Army Recruit? An Army Recruit is a person who enlists for General Service in the Defence Forces and on completion of the initial training program is promoted to Private 2*. Information About Army General Service Recruits The Defence Forces is looking for people who are looking for a challenging and physically demanding career in the military. Applicants should have: The ability to work in disciplined military environment.The ability to work with others in a team.Work well in a high pressure and physically demanding environmentBe willing to serve abroad for extended periods of time. On qualification recruits take up a position as a three star private in one of the following Service Corps — Infantry, Artillery, Cavalry, Transport or Communications Information Systems. Qualifications No formal education qualifications are required to join the Defence Forces as a recruit. However, you must satisfy the Interview Board and the Recruiting Officer that you possess a sufficient standard of education for service in the Defence Forces. Age Limitations Applicants must be 18 years of age and under 39 years of age on the date deemed as the closing date for applications. Induction Recruit Competitions are held in each Brigade of the Army as required and are the only way to join the Defence Forces to become a Private Soldier. Candidates undergo fitness testing, psychometric testing, an interview and a medical exam. In conjunction with this all candidates will be security vetted by An Garda Síochana. Candidates must also provide two referee`s as part of the security vetting process. Candidates will be required to pass both the medical examination and security vetting to be considered for induction. The Induction Process will determine if you have the potential to become a Private Soldier in the Army. Helpful Application Process video'sTraining The Recruit Training Syllabus is designed to produce a physically fit, disciplined and motivated Two Star Infantry Soldier with basic military skills. Recruit training is foundation military training. It is twelve weeks in duration. It is followed by 3 Star training and at a later stage by Trained Soldier Specialist Training courses. Recruits may be required to complete their training in any Defence Forces location and following their training, may be posted to any Defence Forces location subject to Defence Forces requirements. Career Progression Newly qualified Private Soldiers are encouraged to put themselves forward for further courses in the Army. These courses may enable the soldier to specialise in certain areas of the Army or qualify the soldier for promotion and overseas service. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Naval Service Recruit - General Service
The Defence Forces are now accepting applications for General Service Recruit in the Naval Service. We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career. Naval Service applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. What is a Naval Service Recruit A Naval Service Recruit enlists for General Service in the Other Ranks of the Defence Forces. After successfully completing the initial Recruit Training course a recruit passes out as an Ordinary Seaman and will then go onto their Branch Training Course before becoming qualified as an Able Body sailor in the Naval Service. Who we want Naval Service Recruits go on to form the backbone of the Irish Naval Service. Recruit training is 22 weeks in duration and is designed to develop a physically fit, disciplined and motivated person using basic military and naval skills in order to prepare them for further training in the Service. Recruits are instilled with the Naval Service ethos and the values of Courage, Respect, Integrity and Loyalty. On successful completion of the Recruit training, the Recruit is advanced to the training rank of Ordinary Rating (equivalent of 2 Star Private in the Army). The Naval Service has four Branches consisting of Seaman's, Communications, Mechanicians and Supplies. The Ordinary Rate commences their chosen Branch training giving them the specialised skills required to fulfil their role at sea and ashore. After this initial specialisation training, the Ordinary Rate will proceed to sea and take up an appointment onboard one of our ships for a two year rotation. Life at sea is at all times varied. The Ordinary Rate regardless of Branch is a much valued member of the ships crew. As well as Branch duties, he/she will be called on to complete other duties such as general maintenance, boat work, Damage Control/Firefighting. He/she may also be a member of a Naval Boarding team during Drug Interdiction Operations. If you are interested in a life at sea, as part of a dynamic, professional and highly motivated team, then the Naval Service is for you. Qualifications No formal education qualifications are required to join the Defence Forces as a recruit. You need to satisfy the Interview Board and the Recruiting Officer that you possess a sufficient standard of education for service in the Defence Forces. Age Limitations Applicants must be 18 years of age and under 39 years of age on the date deemed as the closing date for applications. Induction Recruit Competitions are held in the Naval Service as required. This is the only way to join the Naval Service to become an Ordinary Seaman. Candidates undergo fitness testing, an interview and a medical exam. The Induction Process will determine if you have the potential to become an Ordinary Seaman in the Naval Service. Application Process Training The Recruit Training Syllabus is designed to produce a physically fit, disciplined and motivated Ordinary Seaman with basic military skills. Naval Recruit training is foundation military training. It is 22 weeks in duration. It is followed by Trained Specialist Training courses. On successful completion of training Recruits are assigned to a Branch and a vessel of the Naval Service. Download the Naval Service Induction & Training Career Progression Newly qualified Ordinary Seamen are encouraged to put themselves forward for further courses in the Naval Service. These courses may enable the Seaman to specialise in certain areas of the Naval Service and progress towards career advancement. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Air Corps Recruit - General Service
The Defence Forces are now accepting applications for General Service in the Air Corps. We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career. Air Corps applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. Applications will only be accepted online. Job Details The Defence Forces are now accepting applications for General Service in the Air Corps.We live in a world of diversity; the Defence Forces require men and women from all backgrounds that possess a strong sense of duty, enjoy working as part of a team, and are looking for a rewarding yet challenging career.Air Corps applicants must be at least 18 years old and under the age of 39 years of age on the closing date for applications. IMPORTANT NOTICE* It is the candidate's sole responsibility to enter their email address correctly when completing the application form. The candidate will receive an acknowledgement within 48 hours of submitting the online application. If a candidate does not receive an acknowledgement within the time, the candidate must inform Recruitment & competition section within 72 hours of applying by emailing recruitment@defenceforces.ie Candidates should be aware that some email providers filter @defenceforces.ie into junk/spam folder. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
CNM Orthopaedic Services
Purpose of the post: The purpose of this post is to provide safe high quality care coordinated for patients through the following · The CNM will be part of the multi-disciplinary team that delivers care to the children referred to the Orthopaedic Service and Spinal service outsourced to external hospitals. · The role of the CNM is to provide support to Spina Bifida patients who will be having orthopaedic surgical spinal procedures, lower limb surgeries and general orthopaedic surgery. · Taking a leading role in the multi-disciplinary team that delivers care to the children referred to the service. · The CNM2will ensure their competence in the area of specialty practice providing up to date evidenced based care. · Provision of a coordinated a service that optimises support and continuity of care for patients with spinal disorders · The CNM2 will provide OPD clinic support / consultation, telephone liaison to support patient and families. · The CNM2 will liaise closely with the Orthopaedic Consultants keeping them up to date with patient progress / concerns. · Be a resource for colleagues, allied professionals and other health care professional including GP’s and Public Health Nurses (PHN’s). Essential Criteria: · Be a registered nurse on the active Children’s or General Register of Nurses and Midwives held by An Bord Altranais and Cnáimhseachais na hÉireann (Nursing and Midwifery Board of Ireland) or be eligible to be so registered. · Must have a minimum of five years post qualification experience, three of which must be recent experience within Children’s nursing. · Must have experience of delivering quality improvement in a healthcare environment. Have proven clinical and managerial ability and leadership skills How to Apply & Informal Enquiries: * Please note that you must submit a cover letter with your CV, this forms part of your application and CV’s will not be accepted without a detailed cover letter. The closing date for submissions of CV’s and cover letter is Sunday, 11thMay 2025 by 11.45pm. Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’. Applications will not be accepted through direct email or any other method. For informal enquiries for this specialty/department, please contact: For informal enquiries for this specialty/department, please contact Sonja Fitzpatrick ADON Sonja.fitzpatrick@childrenshealthireland.ie or Keelin Hession ADON, Keelin.hession@childrenshealthireland.ie For other queries relating to this recruitment process, please contact Talent Acquisition Team recruitment@childrenshealthireland.ie PLEASE NOTE: CHI has transitioned to a process of a one commencement day per month for all new employees, CHI internal transfers and Secondments. This update to our Onboarding process is aligned to changes in our monthly/fortnightly payroll and with the launch of our new corporate induction program. This process enhancement ensures that we can thoroughly prepare for your arrival and facilitate a smooth transition in your onboarding journey. So that the Onboarding team can confirm your start date, you will need to ensure that your mandatory training is completed at least 7 days prior to your commencement date. It is important for you to note that if you do not have your pre-employments and mandatory training completed in time, your commencement date will be deferred to the next available date. Below, you’ll find the list of commencement dates for 2025.
