Donegal jobs
Sort by: relevance | dateCommis Chef
Full-Time Commis Chef Required. Employer & Employment Location: YMJ Thai & Asian Street Food, Primavera, Saint Mary's Road, Buncrana, Donegal requires ( 1 ) commis chef. Requirements: To assist the head chef in preparing and cooking Asian food. To work as a part of the kitchen team. Minimum 2 years experience. Working hours: 39 hours per week Salary: €34,000 per annum AD PUBLISHED: FROM 11TH JUNE 2025 TO 9TH JULY 2025
L Electrician
Principle Duties The Electrician will: · Operate and maintain the electrical and mechanical services of Letterkenny University Hospital in accordance with National and European regulations and best practice. · Carry out electrical installation works, as required · Implement a preventative maintenance program for the electrical and mechanical services. · Assist with the development of management systems for the performance of maintenance on the electrical and mechanical services, incorporating best practice and quality control procedures. · Record all maintenance activities in a professional manner. · Maintain a computerised asset register of equipment and plant items for the electrical and mechanical services. · Implement an energy conservation programme associated with the electrical and mechanical services. · Maintain the telecommunications system and equipment. · Participate in the management of new development projects, as required. · Perform maintenance of the building fabric and the hospital grounds, where required. · Participate in a formal emergency on-call service as required. · Have knowledge of, and ensure all work is conducted in accordance with Health Technical Memorandum 06 for the electrical services. · Operate and maintain the following systems: o Building energy and management systems o MV electrical systems and back-up generators o LV electrical Systems o UPS Power Systems o Telecommunication, IT & BMS systems o Fire alarms o Nurse call o Heating ventilation and refrigeration systems o Medical gas systems o Lifts o Medical equipment, as assigned o HVAC systems and control o Emergency lighting systems · Assemble, install, test and maintain electrical or electronic wiring, equipment, appliances, apparatus and fixtures, using hand tools and power tools. · Diagnose malfunctioning systems, apparatus and components, using test equipment and hand tools to locate the cause of a breakdown and correct the problem. · Inspect electrical and mechanical systems, equipment and components to identify hazards, defects and the need for adjustment or repair and to ensure compliance with codes. · Advise management on whether continued operation of equipment could be hazardous. · Test electrical systems and continuity of circuits in electrical wiring, equipment and fixtures, using testing devices such as ohmmeters, voltmeters and oscilloscopes, to ensure compatibility and safety of system. · Plan, layout and install electrical wiring and associated containment systems such as trunking, trays and conduits, equipment and fixtures, based on job specifications and national regulations. · Create holes in the building fabric, wall and floors etc. · Direct and train other workers to install, maintain, or repair electrical wiring, equipment, and fixtures. · Prepare / follow drawings to determine the location of wiring and equipment and to ensure conformance to building and safety codes. · Repair / replace and connect power cables and install ground leads to equipment, such as motors etc. · Perform business management duties such as maintaining records and files, preparing reports and ordering supplies and equipment. · Work from ladders, scaffolds, roofs and hydraulic hoists and platforms to install, maintain or repair electrical and mechanical services, equipment and fixtures. · Construct and fabricate parts, using hand tools and specifications. · Perform physically demanding tasks, such as digging trenches to lay conduit and moving and lifting heavy objects. · Provide assistance during emergencies by operating floodlights and generators and driving required vehicles. · Assist other trades with maintenance duties not related to mechanical or electrical services, such as carpenters and plumbers. · Supervise contractors in the performance of their work, when requested to do so. · Drive and operate vehicles such as vans, cherry pickers and hydraulic platforms.
Hotel Receptionist / Reservations Agent
About the role Key Responsibilities:
Clerical Officer
Job Description Grade III Clerical Officer with Initial Duties attached to HR Operations in the area of Pensions. Job Overview The Pensions Administrator based within the Human Resources Department of Donegal ETB is responsible for assisting and supporting the smooth and efficient operation of pension schemes with other members of the pension team. This role involves maintaining accurate member records, processing contributions, assisting other team members in the pensions department, and ensuring compliance with applicable regulations. The Pensions Administrator will report to the Head of Pensions. Initial Duties The initial duties attached to the role include but are not limited to: ● Daily Pension Administration including updating databases, preparing statements and dealing with employee queries ● Ensuring accurate pension calculations using manual and system-based methods. ● Conduct data checks to ensure the integrity of the systems ● Implementing ICT efficiencies to improve workflow processes ● Working to tight schedules and meeting targets ahead of schedule ● Verifying data on an ongoing basis against internal/External Reports/Documentation ● Effective Project Planning Grade III General Duties The general duties attached to the role of Clerical Officer include: ● Assist the Line Manager in the day-to-day activities of administration in areas of reception, general office duties, trouble-shooting and prioritising workload where necessary. ● Proficiency in computer skills and knowledge of word processing programmes Word, Excel, PowerPoint, Google Drive and other IT systems/processes as required. ● Assist with organising events and activities attached to the relevant work area. ● Maintenance of records and filing systems both manual and electronic to effectively manage all information within a section. ● Manage records and information in relation to students and staff in the work area as appropriate. ● Maintain records including: spreadsheets, databases, information on management information that are accurate, reliable and available for departmental/organisational requirements and also for government audits. ● Ensure high quality customer service in dealing with the public in the relevant work area to include the general public/suppliers/learners/staff by responding to queries and providing information effectively and efficiently. ● Prepare and accurately maintain a variety of reports, statistics, records and files relating to students (FET/Post Primary) activities and manage the data using the designated IT platforms. ● Seek quotations and process orders through IT systems as required. ● Preparation of letters and forms as required throughout the year in a timely and efficient manner. ● Deal with queries from both internal and external stakeholders. ● Responding to emails, dealing effectively with routine telephone queries and taking accurate messages. ● Liaise and interact with the wider team including the Line Manager, Senior Management Team, Employees of Donegal Education & Training Board, Students (FET/Post Primary) and deal with their queries and assist where possible. ● Deal with queries from the general public and other relevant stakeholders and assist where possible. ● Be flexible and willing to readily respond to changing circumstances and expectations. ● Prepare Agendas, Act as Minute Taker, and compile documents and correspondence for circulation as required. ● Develop and maintain up to date contact lists, registers or databases for relevant groups, employees, outside agencies and networks as appropriate. ● Collate and appropriately disseminate information relevant to the work of the Department to which the post holder is assigned. ● Prepare and issue information to Schools/Colleges/Centres and other agencies as may be required from time to time under the direction of the Line Manager. ● Keep such records, appropriate to the role in accordance with Data Protection Policies and Procedures ● Ensure that all enquiries, queries and requests for information received by the Department are dealt with efficiently and in a timely manner. ● Undertake any training relevant to the new work area as approved by the Line Manager. ● Work as part of a Team in the provision of a quality customer service. ● Assist in the process of undertaking quality assurance checks on aspects of the work of the Department to which the post holder is assigned. ● Assist in the preparation and review of a Works Manual. ● Other tasks and project work as required by the Head of Department to contribute to the achievement of the objectives of the division. ● To act on inter and intra division project teams from time to time. ● Any other task or duties relevant to the operation and smooth running of the centre which may be required from time to time by your Line Manager. CITIZENS REQUIREMENT Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply. HEALTH & CHARACTER Those under consideration for a position may at the discretion of the employer be required to complete a health and character declaration and a Garda Vetting form. References will be sought. Some posts may require special security clearance. In the event of potential conflicts of interest, candidates may not be considered for certain posts. PERSONAL ATTRIBUTES ● Acts with professional integrity at all times. ● Ability to use own initiative and know when to seek advice. ● Takes direction and seeks clarity as required. ● Has a friendly, approachable and caring disposition. ● Ability to work well under pressure and to multi-task. ● Ability to develop and maintain good working relationships. ● Is confident, resilient and resourceful. ● Self-motivated in seeking out new technologies to improve work processes. ● Adaptable, resilient, capable and competent to carry out the role. ● Has a positive willing attitude in their approach to work related tasks. SKILLS ● Works efficiently, delivers high standards of accuracy and displays attention to detail. ● Excellent written and verbal communication skills. ● Excellent administrative, organisational and time management skills. ● Excellent IT Skills with competencies in a range of IT Systems. ● Ability to prioritise, plan and organise tasks to meet tight deadlines. ● Ability to operate multiple systems and focus on the tasks at hand. SPECIALIST KNOWLEDGE & EXPERTISE ● Experience of using IT systems for data entry and reporting. ● Ability to troubleshoot and address issues in a timely manner. ● Develops and maintains the skills and expertise required to perform in the role effectively, e.g. relevant technologies, IT systems, spreadsheets, Microsoft Office, relevant policies etc. ● Clearly understands the role, objectives and targets and how they fit into the work of the unit. ● Is committed to self-development and continuously seeks to improve personal performance. QUALIFICATIONS / EXPERIENCE Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent. or Have passed an examination at the appropriate level within which can be assessed as being of a comparable to Leaving Certificate standard or equivalent i.e. a full award at Level 5, or higher or Have appropriate relevant experience which encompasses equivalent skills and expertise. Desirable: Have a minimum of two years administrative experience in an office environment within a business setting. COMPETENCIES Competencies will be informed by best practice Public Appointment Service. Competency Framework for the Irish Public Service. Competencies attached to this role include: ●Teamwork. ●Information Management /Processing. ●Delivery of Results. ●Customer Service & Communication Skills. ●Specialist Knowledge, Expertise and Self Development. ●Drive & Commitment to Public Service Values. OTHER REQUIREMENTS Be at least 17 years of age on or before the date of advertisement of the Recruitment Competition. Desirable Having a willingness to embrace the Irish Language. Salary: €30,811 – €47,946 per year
Project Administrator
The Project Administrator will report directly to the Production Support Manager whilst working closely with the Production Department your duties will encompass a diverse range of Production administrative tasks. The main remit of the post will encompass the following duties:-
Dispensing Optician
Specsavers in Letterkenny are looking for an experienced or newly qualified Dispensing Optician to join them. The focus at this store, is about pulling together and working as a team to ensure that our valued patients have an excellent experience. Become our new Dispensing Optician at Specsavers in Letterkenny, a highly successful store with a great reputation for staff progression and the very highest standards of customer care. What’s on Offer? Our Dispensing Opticians are an integral part of our store management team, so we’re keen to get you up to speed. With ILM courses, Pre-Reg supervision and the Specsavers Partnership scheme (Pathway) all available to explore. Along with your clinical and retail expertise – this will stand you in good stead if you choose to become a store director yourself one day. What we’re looking for Alongside being a qualified and GOC/CORU registered Dispensing Optician, the right person for this position will be confident, possess a strong worth ethic and a willingness to succeed. You’ll be passionate about your job and enjoy a fast-paced environment. We are looking for a Dispensing Optician who will go the extra mile for our customers and someone who encourages their colleagues to do the same. In summary, we’re looking for a high calibre resident Dispensing Optician to join us and assist in driving this excellent practice forward. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Optical Assistant
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor, this Optical Assistant role could be perfect for you. As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. What’s on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Supervisor
Purpose of the Role To supervise the efficient operation of the Rathmullen Social Activity Daycare Centre, ensuring the delivery of engaging social activities, development of nutritious and appealing menus, provide supervision of scheme participants and volunteers, participate in food preparation as needed (prior kitchen experience is advantageous) and ensure that all general administration and financialreporting requirements are completed in line with internal process and procedure. Guidance and Authority The post holder is expected to operate with considerable autonomy, referring matters to their line manager when significant resistance is encountered in implementing good practices or policies, when actions may place stakeholders such as children, vulnerable adults, scheme participants, volunteers, or the Society's reputation at risk, or when decisions could substantially impact the workload of others. Principle Accountabilities The role holder will be responsible for: Centre Operations & Programme Management: • Oversee the daily operations of the Rathmullen Social Activity Daycare Centre, ensuring a welcoming and inclusive environment for all service users. • Develop and implement engaging social activity programmes tailored to the interests and needs of attendees. Health, Safety & Compliance: • Maintain a safe and secure environment for service users, scheme participants, and volunteers, adhering to all relevant health and safety regulations. • Continuously assess operational risks, addressing concerns promptly in collaboration with the conference and reporting to the line manager as necessary. • Ensure all scheme participants, and volunteers are up-to-date with mandatory training requirements. Catering & Nutrition: • Plan, procure, and oversee the preparation and service of nutritious meals, including morning tea, lunch, and afternoon tea. • Participate in food preparation as needed, ensuring compliance with food safety and hygiene standards. Facility Maintenance: • Ensure the cleanliness and maintenance of the kitchen, dining areas, restrooms, and all communal spaces to a high standard. Scheme Participant & Volunteer Supervision: • Supervise, support, and delegate tasks to scheme participants and volunteers, ensuring clarity in roles and responsibilities. • Facilitate induction training for new team members, promoting the ethos and values of the Society. Administrative & Financial Duties: • Maintain accurate records of expenditures, process invoices, and present financial reports to the Conference regularly. • Document and forward service charges to the Treasurer. • Compile and submit monthly statistical reports to the HSE as required. Stakeholder Engagement & Communication: • Liaise effectively with statutory and voluntary agencies, building and maintaining strong working relationships. • Address and resolve legitimate complaints promptly, ensuring all are logged and responded to within agreed timeframes. Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature and high levels of local autonomy with the Society. • Ensuring confidentiality at all times • Ensuring a friendly and supportive atmosphere at all times. Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/ change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled to and were not able to avail of on a particular occasion and the reason for not availing of such rest period or break within one week. Education, Experience, Knowledge and Skills Required Desirable Qualifications/Certifications: • A recognised qualification / experience in social care (FETAC Level 5) • Valid HACCP (Hazard Analysis and Critical Control Points) certification. • First Aid Responder (FAR) certification. • Manual Handling and Fire Safety training. • Safeguarding training for Children and Vulnerable Adults Experience • At least 1 years’ experience working in a supervisory or managerial role. • Experience in a community, social care, or healthcare setting would be an advantage. • Experience of food preparation and menu planning. • Experience in managing and organising activities and events. • Administrative experience including budgeting, record-keeping, and report writing. Knowledge • Understanding of safeguarding policies and procedures for children and vulnerable adults. • Knowledge of relevant Irish legislation, including the Health Act 2007. • Knowledge of the Society and of its mission and values • Knowledge of needs and issues of the poor and disadvantaged • Awareness of risk assessment and health & safety protocols. Skills • Be highly organised and time efficient individual • Be a caring individual in terms of how they relate to the service user. • Be an excellent communicator with highly developed listening, verbal skills and be computer literate. • Enjoy working as part of a multi-disciplinary team • Be independent, fair and confident in challenging situations • Be innovative and inventive in responding to poverty • Have an ability to display empathy, patience and a well-developed sense of humour. The person must also demonstrate the following personal attributes: • Be honest and trustworthy • Be respectful • Be flexible • Demonstrate sound work ethics • Confidentiality • Other Salary: €18.25 per hour CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Social Care Worker & Assistant Support Worker
Job Summary Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs. Benefits of joining Nua Healthcare! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Administrative Officer
Job Description - Initial and General Duties Grade VII Administrative Officer with Initial Duties attached to a Specialist Post in Innovation and Change Management This role will support the Head of Innovation, Change Management and Capital Development in driving the strategic transformation of the organisation through innovative practices, digital transformation, and continuous improvement processes. The successful candidate will drive change initiatives across all Donegal Education & Training Board's service offerings, ensuring that the organisation adapts to the evolving needs of learners, staff, and stakeholders This role is vital to ensuring that Education & Training Board's schools, training centres, offices and educational services are equipped digitally to meet evolving learner needs and deliver world-class educational outcomes. Initial Duties for Grade VII (Innovation and Change Management) Innovation & Digital Transformation: ● Drive the adoption of new technologies, processes, and learning methodologies to enhance administrative and teaching and learning efficiencies. This will involve working closely with the Head of Innovation, Change Management and Capital Development, the ICT Department and other functional areas within Donegal ETB. ● Promote the use of emerging technologies, digital tools, and creative methodologies to enhance the delivery and support of education and training programs and support services. ● Keep abreast of global trends in education and administration, and incorporate best practices into Donegal ETB’s service offerings. ● Investigate and implement new technologies to improve efficiency and enhance information systems. ● Manage the analysis and specification of new systems and upgrades to an agreed methodology to achieve successful outcomes. ● Coordinate the planning, analysis, design, development, testing, documentation and implementation of new information systems in accordance with the regulations and guidelines of the Department of Education and Youth/ETB. ● Cooperate and liaise with key stakeholders in the implementation of new systems or upgrading of existing systems within the ETB. ● Assist in overseeing the introduction and implementation of AI technologies and associated policies, ensuring the technologies are ethical, efficient, and secure for use within the organisation. ● Project manage ICT projects to ensure standards, targets, and budgets are adhered to. ● Procure ICT software, and licences (including contract negotiation) in conjunction with the ICT and Procurement Departments. ● Contribute as necessary to Donegal ETB’s ISMS (Information Security Management System) work towards meeting the NCSC Baseline Standards. Change Management: ● Drive the development and execution of change management strategies to support organisational transformation initiatives. ● Develop the capability of Donegal ETB staff to change and innovate through feedback, coaching, and creating opportunities for skills development. ● Engage and support staff, students, and stakeholders in adapting to change, ensuring that transitions are smooth, and communication is clear. ● Support and engage senior leaders in taking up their change leadership role and in building their change capacity and skills to support effective working relationships. ● Work with communication colleagues to optimise approaches for good change practice and increase momentum for change. ● Effectively manage change, foster a culture of creativity, continuous improvement, innovation and agility in staff and overcome resistance to change. ● Monitor and evaluate the effectiveness of change initiatives, making adjustments as needed to ensure desired outcomes are achieved. Grade VII (Innovation and Change Management) – General Duties ● Assist the APO/Director/CE, as appropriate, in the provision of an efficient and effective ETB service in accordance with agreed procedures. ● Assist in the planning, control, management and co-ordination of the efficient operation of the functions of the Department/ETB. ● Contribute to the provision of an efficient and effective administrative service for internal and external customers that adheres to agreed procedures and best practices. ● Support organisational sustainability and Green ICT initiatives. ● Working in conjunction with the ICT and Corporate Services Departments on establishing and promoting appropriate policies, guidelines, standards, and processes. ● Ensure compliance with Legislation, Policies & Procedures and Departmental Circular Letters within the functional area(s) of the ETB including, inter alia; Risk Management, Freedom of Information, Data Protection, Planning and Development and Office of Government Procurement. ● Maintain accurate and effective records management to comply with legislative and organisational requirements. ● Compile accurate Data Returns for the functional area for relevant bodies e.g. ETBI, Department of Education and Youth, Department of Expenditure and Reform (DPER), Department of Further & Higher Education, Research, Innovation & Skills, (DFHERIS), SOLAS, FOI, Data Protection, OGP or other relevant body or Department where accurate ETB data is required. ● Brief APO/Senior Management, as appropriate, on the progress of Project Work. ● Prepare, review and update reports for the CE, Director, APO, Department Officials, Auditors or other relevant persons, as and when required. ● Comply with C&AG and internal audits of the administrative areas of Donegal ETB. ● Act on Department/Cross Functional Project Teams from time to time. ● Attend and contribute to local, regional and national meetings attached to the functional area as appropriate. ● Be flexible and willing to readily respond to changing circumstances and expectations. ● Other tasks or project work as required by the APO/Director/CE to contribute to the objectives of the ETB. ● Deputising for the line manager as required. ● Any other duties which may be assigned by the APO/Director/CE. CITIZENS REQUIREMENT Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein, and Norway. Swiss citizens under EU agreements may also apply. HEALTH and CHARACTER Those under consideration for a position may at the discretion of the employer be required to complete a health and character declaration and a Garda Vetting form. References will be sought. Some posts may require special security clearance. In the event of potential conflicts of interest, candidates may not be considered for certain posts. PERSON SPECIFICATION/SKILLS • Have excellent customer service and organisational skills • Possess significant project management skills • Be self-motivating, flexible and results focused • Ability to prioritise and manage work in a dynamic and pressurised environment • Ability to understand business needs with a broad awareness of operational and environmental considerations • Excellent judgement, problem-solving, analytical, and decision-making skills • Proven record as a team-player with a flexible approach • Excellent organisational, communication, and interpersonal skills • A good knowledge of and proven experience in managing Innovation and Change Management • Have an understanding of the main features and current challenges of public service Digital Transformation • Full Drivers Licence and access to own transport Qualifications and Experience attached to Innovation and Change Management Qualifications Essential: Have a recognised third level qualification in a relevant area, or Have an accredited qualification commensurate with the role, and/or Have a minimum of three years’ full time relevant experience in a middle management position in an equivalent role. Desirable: Third level qualification in the area of ICT. Experience • Demonstrated experience in leading or managing Innovation and Change projects • Have excellent knowledge and experience in Microsoft Windows environments, Microsoft Technology Stack (Office 365, SharePoint, CRM, Power Apps, Power BI, etc) and Google apps • Demonstrated experience of managing the analysis and specification of new systems to an agreed methodology • Have at least 3 years’ experience in co-ordinating the planning, analysis, design, development, testing and implementation of new systems or upgrading of existing systems • Demonstrated experience of managing projects and/or third-party providers ensuring service quality, standards and targets are achieved and within budget • Demonstrated experience in a role including but not limited to general supervision, teamwork scheduling, professional development and training • Have experience in implementing robust corporate governance practices including ability to demonstrate a strong understanding of accountability and governance requirements of public bodies COMPETENCIES Team Leadership • Works with the team to facilitate high performance, developing clear and realistic objectives • Strives to develop and implement new ways of working effectively to meet objectives • Provides clear information and advice as to what is required to deliver Innovation and Change • Leads the team by example, coaching and supporting individuals when and where necessary • Places high importance on staff development, training, maximising skills and capacity of a team • Is flexible and willing to adapt, positively contributing to the implementation of change Judgement, Analysis and Decision Making • Gathers and analyses information from relevant sources, whether financial, numerical, or otherwise weighing up a range of critical factors • Takes account of any broader issues, agendas, sensitivities, and related implications when making decisions • Uses previous knowledge and experience in order to guide decisions • Uses judgement to make sound decisions with a well-reasoned rationale and stands by these • Puts forward solutions to address problems Management and Delivery of Results • Takes responsibility and is accountable for the delivery of agreed objectives • Successfully manages a range of different projects and work activities at the same time • Structures and organises their own and others work effectively • Is logical and pragmatic in approach, delivering the best possible results with the resources available • Delegates work effectively, providing clear information and evidence as to what is required • Proactively identifies areas for improvement and develops practical suggestions for their implementation • Demonstrates enthusiasm for new developments/changing work practices and strives to implement these changes effectively • Applies appropriate systems/processes to enable quality checking of all activities and outputs • Practices and promotes a strong focus on delivering high quality customer service, for internal and external customers Interpersonal and Communication Skills • Builds and maintains contact with colleagues and other stakeholders to assist in performing role • Acts as an effective link between staff and senior management • Encourages open and constructive discussions around work issues • Projects conviction, gaining buy-in by outlining relevant information and selling the benefits • Treats others with diplomacy, tact, courtesy, and respect , even in challenging circumstances • Presents information clearly, concisely, and confidently when speaking and in writing • Collaborates and supports colleagues to achieve organisational goals Specialist Knowledge, Expertise and Self Development • Has a clear understanding of the roles, objectives and targets of self and team and how they fit into the work of the unit and Department/Organisation and effectively communicates this to others • Has high levels of expertise in the area of Innovation and Change Management and broad Public Sector knowledge relevant to his/her area of work • Focuses on self-development, striving to improve performance Drive and Commitment to Public Service Values • Strives to perform at a high level, investing significant energy to achieve agreed objectives • Demonstrates resilience in the face of challenging circumstances and high demands • Is personally trustworthy and can be relied upon • Ensures that customers are at the heart of all services provided • Upholds high standards of honesty, ethics, and integrity Salary: €59,416 – €77,242 per year On appointment the employee will be appointed at the minimum of the new scale. An existing public servant on promotion will have salary applied as per Department of Education Circulars. Please refer to paragraph 8 of the Guidance Notes for further information on starting salary.
