Temporary Clerical Officer Fluency in English and Ukrainian 2022

Temporary Clerical Officer Fluency in English and Ukrainian 2022

The Government of Ireland is committed to ensuring a coordinated national humanitarian response to people fleeing conflict in Ukraine and seeking protection in Ireland.

Ireland has welcomed over 13,000 Ukrainian nationals since the EU agreed to activate the EU Temporary Protection Directive in March 2022 and will continue to do so.

To assist Government Department, Offices and State Agencies in Ireland with the unprecedented influx of Ukrainian nationals to Ireland at this time, we are looking for the assistance of temporary administration staff that must have verbal and written fluency in English and Ukrainian.

The roles are initially expected to be for a duration of 3 months, but this may vary from post to post.

The role involves working with those entering Ireland from Ukraine as a result of the current conflict and with members of the general public.

1. Introduction The Government of Ireland is committed to ensuring a coordinated national humanitarian response to people fleeing conflict in Ukraine and seeking protection in Ireland.

Ireland has welcomed over 13,000 Ukrainian nationals since the EU agreed to activate the EU Temporary Protection Directive in March 2022 and will continue to do so.

To assist Government Department, Offices and State Agencies in Ireland with the unprecedented influx of Ukrainian nationals to Ireland at this time, we are looking for the assistance of temporary administration staff that must have verbal and written fluency in English and Ukrainian.

The majority of these vacancies are expected to be located onsite in Dublin Airport, Dublin City, Limerick City, Cork City and Wexford. A smaller number of vacancies may arise in other locations.

The roles are initially expected to be for a duration of 3 months, but this may vary from post to post.

Full-time roles (37 hours per week exclusive of lunch breaks) and part-time roles (18.50 hours per week exclusive of lunch breaks) are now required to be filled.

Shift roles are also available where successful applicants will be rostered shifts across a pattern to cover 24hr, 7 days a week.

We welcome and encourage applications from bilingual Ukrainians with fluency in English that have been granted Temporary Protection in Ireland.

2. The Role The duties of Temporary Clerical Officers with fluency in English and Ukrainian may vary depending on the nature of work carried out by the employer. Successful candidates will be assigned responsibilities that may include:

• Greeting and registering Ukrainian nationals when they first arrive at airports or ports in Ireland; • Communication and translation tasks, if needed, as Ukrainians interact with Government Departments / Offices / Agencies in relation to their entitlements to access employment, income support, education and accommodation (if needed) as well other State supports including the provision of a Personal Public Service Number (PPSN); • General clerical duties, e.g. filing, photocopying, answering/making telephone calls, dealing with e-mails, reception desk, etc.; • Supporting line-managers and colleagues; • Working as part of a team in delivering services; • Dealing with the public/customers, e.g. responding to queries and providing information; • Use of Information Technology, e.g. word processing, spreadsheets, database, e-mail and internet; • Routine accounts work. 3. Entry Requirements and Eligibility At the time of application, candidates must satisfy all of the following requirements:

(a) Have verbal and written fluency in English and Ukrainian (b) Satisfy any of the Citizenship Eligibility requirements as set out below (i) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (ii) A citizen of the United Kingdom (UK); or (iii) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (iv) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (v) A person awarded protection under the International Protection Act 2015 (including any person holding an official letter confirming that they have been granted Temporary Protection in Ireland under the EU Temporary Protection Directive 2001/55/EC) or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or (vi) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Successful candidates must continue to satisfy Citizenship Eligibility requirements at the time of appointment and at all times during their assignment. (c) be at least 18 years of age

(d) have the relevant knowledge and skills to undertake the duties of the position, including the ability to: • take direction / follow instructions; • organise and prioritise work effectively; • work well with the public and colleagues; • be flexible in their approach to work; • be able to communicate effectively in a clear and concise manner; • proficiency with IT software e.g. Microsoft Word, Excel, using email

(e) fulfil Health & Character, Garda Vetting & Security Clearance and Reference Check requirements (f) in the case of an individual previously employed by the Irish Public or Civil Service, ensure that they meet the criteria regarding Public & Civil Service Redundancy/Ill Health Retirement Schemes (CLICK HERE for further information)

4. Application Process Applications should be made online through www.publicjobs.ie. Before applying candidates should log-on to www.publicjobs.ie and, if they have not already done so, must register as a ‘New User’ to create a profile (register a new account). Please do not confuse registering (creating a profile) with submitting an application.

Click on the button ‘Apply now’ to access the application webform. This button is located at the end of the job posting page for Temporary Clerical Ukrainian Languages on www.publicjobs.ie.

You must ensure your candidate name, ID, and availability choice is correct before you submit.

Once you have submitted your application you should return to your publicjobs account and confirm that it has been successfully submitted via ‘My Applications’. You should review your submitted application and ensure that it is fully completed and correct. At this point you should consider adding publicjobs.ie to your safe senders or contact list within your email account to avoid not receiving email because a publicjobs email has been blocked. Only fully completed and submitted applications will be accepted into the competition. The admission of a person to the competition, or invitation to undertake any element of the selection process is not to be taken as implying that the PAS or other body is satisfied that such a person fulfils the requirements.

Salary

The salary for this position, rate effective from 1 February 2022 is:

Clerical Officer (PPC) €485.60 per week gross i.e. prior to any required deductions

The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). Candidates should note that salary will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy.

Only one application per person is permitted.

You can read all relevant information here: https://www.publicjobs.ie/restapi/campaignAdverts/153766/booklet

OR Apply here: https://publicjobs.ie/en/10-footer-menu/index.php?option=com_jobsearch&view=jobdetails&Itemid=263&cid=153766&campaignId=22112900