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Reporting Relationship Post reports to the hospital ICT Manager & appropriate designated Line Manager Purpose of the Post To provide technical support and maintenance for healthcare ICT systems, ensuring the availability, security, and reliability of digital infrastructure that supports clinical and administrative operations. Principal Duties and Responsibilities • Day-to-day supervising of the Helpdesk Service in order to maintain high availability of IT systems and networks. • Maintain up-to-date Helpdesk documentation. • Monitor open calls and if necessary escalate to drive closure. • Assist in the prioritisation of daily workload to ensure that users receive sufficient timely support. • Provide users with technical support, instructions and training on the use of hardware, software, and general IT standards. • Establish with the designated Line Manager agreed objectives for the performance of the functions for which he/she is responsible. • Work with external partners in a proactive and efficient manner. • Maintain up-to-date knowledge of operations procedures and standards. • Assist in the management of service desk and offsite support teams within a designated geographical area. • Assist in the management of delivery and service levels from outside suppliers and software companies as required. • Work with the other ICT units to ensure that ICT services are delivered in a cohesive and planned manner. • Report to senior managers on any issue that could significantly impact the business and perform other duties as assigned from time to time. • Install/maintain/upgrade hardware & software components. • Assist in the delivery of IT services - e-mail, user set-up, security and access control, remote access. • Assist in the development and deployment of local and wide area data networks. • Assist in the development and deployment of local and wide area voice communications (land lines and mobile devices). • Assist in Data Centre Management, operations, maintenance and resilience planning. • Perform life cycle of Incident Management Process, starting with incident logging and call closure. • Develop good customer relationships through excellent customer service. • Comply with HSE ICT and security policies and practices. • Utilise systems/skills and tools to aid in the resolution of support calls. • Carry out functions/duties as assigned by the ICT Operations Manager. • Have a good working knowledge of the HSE and the functions within it. • Demonstrate pro-active commitment to all communications with internal and external stakeholders. Human Resources / Supervision of Staff • Create and maintain a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships. • Promote co-operation and working in harmony with other teams and disciplines. Service Delivery and Improvement • Embrace change and adapt local work practices accordingly by finding practical ways to make policies work, ensuring team knows how to action changes. • Encourage and support staff through change process. • Monitor efficiency of service provided by team, identify and implement changes to the administration of the service where inefficiencies arise. Standards, Regulations, Policies, Procedures & Legislation • Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. • Maintain own knowledge of relevant regulations and legislation e.g. HSE Financial Regulations, Health & Safety legislation, Employment legislation, FOI Acts etc. • Pursue continuous professional development in order to develop management expertise and professional knowledge. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and Experience Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: Have satisfactory experience as a clerical officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish1. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. Or Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certificate Applied Programme does not fulfil the eligibility criteria. And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability and management ability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements • Hold a comparable and relevant IT third level qualification in a technical discipline such as Computer Science, Information Technology or Electronic Engineering of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland (QQI). • Demonstrate post qualification experience in a relevant role within an ICT environment supporting the installation, configuration, and troubleshooting of desktops, laptops, printers and scanners. • Project Management experience managing small IT projects or upgrades. Skills, Competencies and/or Knowledge Professional Knowledge & Experience Demonstrate: • Knowledge and experience of Windows Platforms, Microsoft Office 365 suite and standard PC applications (e.g. Adobe, Antivirus, Internet Explorer etc.). • Working knowledge of computers, printers, laptops and common Windows applications including MS Office and Outlook. • Good understanding of ICT support processes and issues. • Knowledge and experience of configuring PCs, peripherals and printers. • Knowledge of clinical and departmental management systems. Communications & Interpersonal Skills Demonstrate: • Effective communication and interpersonal skills including the ability to present information in a clear and concise manner. • Strong written communication skills. • The ability to build and maintain relationships with a variety of stakeholders. • Pleasant telephone manner and demeanour. Planning & Managing Resources Demonstrate: • Excellent planning and organisational skills including using computer technology effectively. • The ability to manage deadlines and effectively handle multiple tasks. • The ability to manage within allocated resources and a capacity to respond to changes in a plan. Evaluating Information, Problem Solving & Decision Making Demonstrate: • The ability to appropriately analyse and interpret information, develop solutions and contribute to decisions quickly and accurately as appropriate. • Initiative in the resolution of complex issues. • The ability to recognise when it is appropriate to refer decisions to a higher level of management. • A capacity to develop new proposals and recommend decisions on a proactive basis. • Flexibility, problem solving and initiative skills including the ability to implement change. Building and Maintaining Relationships including Teamwork & Leadership Skills Demonstrate: • The ability to work both independently and collaboratively within a dynamic team and multi stakeholder environment. • The capacity for management responsibility and initiative. • Flexibility, adaptability and openness to working effectively in a changing environment. • Experience of fostering positive employee relations with internal and external stakeholders. Commitment to a Quality Service Demonstrate: • Strong customer focus and service-oriented attitude. • Awareness and appreciation of the service user/customer. • A commitment to promoting and maintaining high work standards. • A commitment to providing a professional service to internal and external stakeholders. Other Requirements Specific to the Post Access to appropriate transport and flexibility in relation to working hours to fulfil the requirements of the role. Tenure The current vacancy available is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale as of 01.08.2025 for the post is: €51,718 €53,265 €54,843 €56,456 €58,078 €59,969 €61,866 LSIs New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full-time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual Leave The annual leave associated with the post will be confirmed at job offer stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004.
Scheduling Administrator
Communicare is a leading national provider of complex paediatric homecare services. We also deliver exceptional and personalised homecare for older individuals and those with disabilities, as well as residential disability services across Ireland. We are expanding our team and are currently seeking a dedicated Scheduling Administrator to join us. If you are passionate about healthcare and committed to delivering outstanding customer service, we encourage you to apply. Role Overview: The Scheduling Administrator plays a crucial role in coordinating and managing the scheduling of services for both clients and care staff. This position is essential in ensuring that our clients receive the highest quality of care through effective scheduling and coordination. Key Responsibilities: Reports To: Paediatric Operations Manager Hours: Monday to Friday, 9:00 AM - 5:30 PM
Healthcare Assistant
Working with children in their own homes is a challenging yet rewarding experience and we are looking for applicants that are dedicated, compassionate and constantly striving to improve their own standards of care. This is an exciting opportunity for the right Healthcare Assistant to join an established agency that focuses on delivering excellent care for the service user and their family by developing professional working relationships and providing stability to their ongoing care. You'll be working in lovely environment and learn new skills. You will also have to opportunity to be a part of a really supportive team. At Communicare we provide an excellent employee experience and we offer our employees the following: Please note, you must be eligible to work in Ireland at the time of applying in order to be considered for this role.
QPS Administrator
Overview: The Quality and Patient Safety (QPS) Administrator provides administration support for departmental functions and will support the accurate data entry within the Quality and Patient Safety Department. Key Duties and Responsibilities: The list of key duties and responsibilities is not intended to be exhaustive and is subject to change depending on service requirements. • Managing workflows in the area to ensure that an efficient service is provided. • Providing administrative support (e.g. minutes, notes, Webex or Zoom support, managing support emails systems, booking meeting rooms) to staff in the Quality Department as allocated by the Line Manager. • Responsible for accurately uploading data entry from Datix to NIMS. • Support the copying and scanning of HealthCare Records. • Support the checking of these copies to ensure correct patient identifiers are present and to check the quality of copy taken meets the required standard. • Retrieval of Healthcare Records (HCR’s) from Medical Records and tracking of same whilst in the QPS dept. • Dealing with queries from staff, or members of the public, in a prompt and professional manner, actioning appropriately within scope of role. • Printing/posting/filing correspondence. • Liaising as required with other departments and staff e.g. post room, medical records department. • Adhering to all relevant Policies, Procedures and Guidelines (PPGs) and the HSE Code of Practice for Healthcare Record Management. • Support system quality assurance including data entry accuracy and security. • Support the QPS team in the development of documentation, action plans and training when changes to existing systems or processes are required. • As a member of the Quality and Patient Safety Department, support the QPS team with the delivery of activities associated with patient safety and quality improvement programmes in St Vincent’s University Hospital. ▪ Participating in rotation of duties with other Grade IV Quality & Patient Safety Administrators within the department as required. ▪ Participate and support the function of the QPS dept as required by the Executive Assistant to Director of Quality and Patient Safety, the Quality & Patient Safety Manager and the Clinical Risk & Patient Safety Manager in conjunction with the Director of Quality. Code of Practice: It is a requirement for all staff in Medical Records and Patient Services to become knowledgeable about the HSE Code of Practice (COP) standards and to ensure their compliance with these standards. Personal Development • To assume responsibility for personal learning and development needs with evidence of commitment to on-going professional development The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. This document must be regarded as an outline of the major areas of accountability at the present time, which will be reviewed and assessed on an on-going basis. The Hospital Structure is currently under review and therefore, reporting relationships may change. Person Specification Qualifications Essential Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish1. Candidates should have obtained at least Grade C on higher-level papers in three subjects in that examination. Or (iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction Or (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher-level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certificate Applied Programme does not fulfil the eligibility criteria. Experience Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Core Competencies • Knowing the Health Service & How it works • Planning & Managing Resources • Creating Team Spirit • Being the communication channel • Influencing People and Events • Delivering Quality & Fairness for Service Users • Embracing the Change Agenda • Being a Role Model Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Candidates for and any person holding the office must be of good character. Particulars of Office: The appointment is: Whole-time, Permanent and Pensionable Panel: A panel may be formed to fill upcoming permanent, temporary full and part time vacancies over the next 6 months. Annual Salary: €35,609 - €54,914 LSIs (01/08/2025) These particulars are subject to change in line with overall public pay policy. Candidates should expect to be appointed on the minimum of the salary range and in accordance with the Department of Finance guidelines. Probationary Period: The appointee shall hold office for a probationary period of six months – The Hospital’s Probation and Induction policy will apply. Pension Scheme: The candidate will be entered into one of the Hospital Superannuation Schemes. Working Hours: The person appointed will work a basic 35-hour week. You will be required to work the agreed roster / on call arrangements advised to you by your line manager. Your contracted hours of work are liable to change between the hours of 8am – 8pm over seven days to meet the requirements for the extended day services in accordance with the terms of the Framework Agreement. (Reference HSE HR Circular 003/2009). Flexibility on hours of attendance in response to service needs will be a requirement. Annual leave entitlement: 27 working days per annum pro rata. Annual leave accrued must be taken within the duration of the contract or calendar year and as agreed between the candidate and the Head of Department.
Part Qualified Accountant
Company Description Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 2500 colleagues operate collaboratively, combining collective expertise to maximise potential. Description This is a client-facing role based in our Cavan office working on audit and non-audit assignments. The position reports to the Audit Partner and Audit Director and may also work with other partners on individual projects. Key Responsibilities Drafting sections of accounts and audit files and financial statements under the supervision of seniors or managers Preparing working papers in line with firm methodology and regulatory requirements Communicating with clients to gather information, resolve queries, and build positive working relationships Assisting in the planning, execution and completion of assignments for a portfolio of clients Working collaboratively as part of a close-knit team across multiple assignments Managing your workload to meet key deadlines while maintaining work quality Key Requirements Part qualified/qualified ACA/ ACCA or CPA with 1-3 years experience ideally in a practice environment. Additional Requirements Model Office Based Salary Competitive Benefits • Company Pension Scheme • 25 days of annual leave + bank holidays • Additional annual leave days from certain levels of seniority • Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum • Business closure over Christmas* • Life Assurance x4 annual salary • Enhanced family leave policies • Enhanced Company Sick Pay • Employee Assistance Programme – 24/7 support, free and confidential • Corporate Discounts Platform Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as: • PMI single or family • Critical Illness Cover • Cash plan • Cycle to work • Eye care • Dental *subject to exceptions and business needs
Receptionist
The Tullamore Court Hotel, part of The iNUA Collection is now looking for a passionate and professional Receptionist to join our team. As the first point of contact for our valued guests, you will play a pivotal role in ensuring a memorable and positive experience. Responsibilities:
Receptionist
At The Johnstown Estate, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day. We are looking for a Receptionist to join our team, the role would include the following: · The receptionist warmly welcomes and assists visitors, clients, and vendors as they enter the premises. They ensure that visitors feel comfortable and direct them to the appropriate person or department. · The receptionist manages incoming phone calls, forwarding them to the appropriate individuals or taking accurate messages. They also respond to general inquiries about the organization and its services. · The receptionist maintains the appearance of the front desk area and ensures it is well-organized and tidy. They may also handle tasks like receiving and distributing mail, arranging courier services, and managing deliveries. · Receptionists often handle scheduling duties. They need to be well-organized to manage various calendars efficiently. · Act as a bridge between various departments, relaying messages, and information as necessary to maintain effective communication within the organization. · The receptionist plays a crucial role in providing exceptional customer service. They must possess strong interpersonal skills and be able to handle inquiries or complaints in a professional and courteous manner. · Technological proficient, receptionists often work with various office software and communication tools such as email, phone systems, and possibly other specialized software specific to the organization's needs. · Perform various administrative tasks, such as data entry, filing, and document management. · To ensure complete guest satisfaction through the prompt handling of guest queries in a friendly and efficient manner. · To anticipate guest’s needs and ensure that service is provided to the level they require and beyond their expectations. · To have thorough knowledge and understanding of all standards of performance and delivery within all front office departments. · To develop a strong working relationship with colleagues in your department and related departments. · To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay and departure, be always pro-active. · To anticipate guests' needs whenever possible and to enhance quality service and guest satisfaction. · Be open to new ideas and make changes in the job and routine as required; work in line with business requirements and maintain a culture of respect. · Assist guests and escort them to locations within the hotel at their request, when possible, priority to be given for all check-in guest that they are oriented till the elevator’s minimum. · Strive for constant improvement and take responsibility for your own performance and development · Ensure daily handle is sent out via email each shift and attend briefings, communication meeting and contribute during these meetings.
Trainee Tax Associate
Company Description Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 2500 colleagues operate collaboratively, combining collective expertise to maximise potential. Description Our Cavan office is a growing with diverse team across audit, accounting and tax. We now have a new opening for a graduate trainee looking to train within tax and study towards CTA qualification. Key Responsibilities Assist in the preparation of Income Tax, Corporation Tax, VAT, CGT and other revenue returns; Monitor compliance lists to ensure deadlines are met; Communicate with clients and Revenue and liaise with other departments on tax compliance and related matters; Work closely with the Xeinadin tax team and assist senior staff with tax related research. Key Requirements Entry level role graduate, ideally with accounting or business related degree 2.1 or above with desire to train in tax towards CTA qualification Additional Requirements Model Office Based Salary Competitive Benefits • Company Pension Scheme • 25 days of annual leave + bank holidays • Additional annual leave days from certain levels of seniority • Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum • Business closure over Christmas* • Life Assurance x4 annual salary • Enhanced family leave policies • Enhanced Company Sick Pay • Employee Assistance Programme – 24/7 support, free and confidential • Corporate Discounts Platform Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as: • PMI single or family • Critical Illness Cover • Cash plan • Cycle to work • Eye care • Dental *subject to exceptions and business needs
Warehouse Operative
Reporting to the Production Manager, this is a hands-on role key to the co-ordination of sterile and non-sterile supply chain and warehouse management; consisting of logistics, supply, warehouse management and the proactive planning of supply chain improvements to better meet business goals and objectives. Ensures smooth operations of facility as a gatekeeper for raw materials in and product out encompassing all aspects. This role does not have direct reports. Responsibilities
Recruitment Officer
Purpose of Role To assist in the delivery and the operational management of Recruitment Services within Tusla in line with the People and Change Strategy. Assist on ensuring best practice standards and efficiencies are met and play a key role in providing guidance and support to the team and line management in line with relative legislation. To take the lead on other recruitment and talent management related projects in line with the overall People and Change Strategy (for example in the areas of Policy, Systems and Information Management). Reporting Relationship The Recruitment Officer will report to the National Recruitment Operations Manager and to the Head of Recruitment & Talent Management. Duties and Responsibilities The Recruitment Officer will: • Work with the Recruitment Operations Manager and the Recruitment Teams to ensure best practice recruitment for all Tusla Recruit and Talent Management activities. • Adhere to legislation impacting on the recruitment process and ensure that working practices meet legislative needs. • Support the National Recruitment Operations Manager in the implementation of the Annual Recruitment Plan. • Manage various stages of the planning and scheduling of recruitment activities to achieve the projected recruitment for the year as set out in the Recruitment Plan. • Work closely with the Management Team in Recruitment to monitor Requests to Recruit, action the recruitment activity required, and report on activity levels on a monthly basis providing an analysis of activity. • Oversee the end-to-end Recruitment and Selection Process ensuring procedures are in place at each step to deliver a safe and effective recruitment process. • Oversee training programmes to ensure all interview boards and chairpersons are trained to the appropriate levels to deliver a safe recruitment process. • Monitor activities to meet Key Performance Indicators set down. • Support the development and implementation of robust reporting/management systems to facilitate accurate and up-to-date reporting on HR Activity. • Manage recruitment initiatives for all grades and strengthen relationships with third level institutions. Monitor and evaluate current programmes in place to promote Tusla as an employer of choice and implement new initiatives. • Manage the recruitment appeals process. Receive appeal requests and provide administrative support to the Recruitment Operations Manager in responding informally and formally to recruitment appeals. • Provide advice and guidance to internal and external stakeholders on relevant practices and processes in relation to the recruitment and selection process. • Maintain and update information on processes/procedures, relevant legislation, and recruitment information on shared files. • Ensure high standards of administration are achieved. Ensure the process and systems comply with the Data Protection Act and relevant policy, procedures, and guidelines. • Be aware of risk management issues, identify risks and plan for appropriate action. • Build and maintain constructive relationships with internal and external stakeholders and customers. • Promote good work practices and uniformity of standards. • Proactively engage in the development of IT systems as they apply to service/administration improvements/efficiencies. • Take a lead role on the implementation of Recruitment and Talent Management Projects to promote Recruitment as an internal service. Undertake projects related to promoting the Tusla Brand and Tusla – Child and Family Agency as an employer of choice. Staff Management • Effectively manage assigned members of the team, promote good team working and a culture that values diversity. • Actively participate in the recruitment, retention, and development of staff including continuous assessment. Promote a culture within the team of continuous professional development in order to develop professional knowledge. • Empower individuals within the team to take responsibility for their own performance. • Identify, in consultation with the Recruitment Operations Manager, the training and development requirements for the team. • Maintain staff records in line with best practice. Education and Training • Participate in mandatory training programmes. • Maintain own knowledge of relevant recruitment and HR procedures, practices, and employment legislation. • Pursue continuous professional development in order to develop professional knowledge. • Provide training as identified to develop others’ knowledge of relevant recruitment procedures/processes. Health & Safety • Comply with and contribute to the development of policies, procedures, guidelines, and safe professional practice and adhere to relevant legislation, regulations, and standards. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service (for example, National Standards for Child Protection and Care) and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote, and actively participate in sustainable energy, water, and waste initiatives to create a more sustainable, low-carbon, and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/or Experience Applicants must, by the closing date of application, have the following: • At least two years’ experience of working within a HR setting and a solid working knowledge of Human Resource practices including recruitment with an understanding of legislation, policies, and procedures as relevant to the role. • Demonstrated awareness of the public sector recruitment process. • Demonstrated skills in employee supervision and ability to lead change and innovation. • Sufficient administrative capacity and experience to discharge the outlined requirements of this role. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Skills, Competencies, and/or Knowledge Tusla Leadership Competency Framework: The Tusla Leadership Competency Framework describes the behaviors that are key to Tusla colleagues being effective in the execution of their role at all levels within the Agency. The competencies and associated behavioural descriptors capture the transversal knowledge, skills, abilities, and other characteristics that enable colleagues, regardless of role or rank, to be effective in their work. The Tusla Leader Framework relevant for this role is Leading Others. Please access this Leading Others link to fully familiarise yourself with the impact of this proficiency for Tusla. The competency of Professional Knowledge is specifically linked to the duties, responsibilities, and criteria for this role. Other Requirements of the Role • The post holder will require access to appropriate transport as the post may involve travel. • Awareness of children and young people’s participatory practice. Application Process Campaign Specific Selection Process – Shortlisting / Interview The online application system has a time-out facility after 60 minutes of inactivity. Unsaved work will be lost, so applicants are advised to save as they go. Candidates may prefer to complete their applications offline and copy answers into the form once ready to submit. Once submitted, a confirmation email will be sent. If you do not receive this email, your application has not been submitted. AI-generated content must not be used in your application. Tusla reserves the right to assess if content in applications was created by AI, and use of AI may result in disqualification. Shortlisting may be based on the information supplied in your application. Ensure your experience clearly meets the requirements listed in the eligibility criteria and competencies. Those successful at the shortlisting stage will be called forward to interview. Code of Practice The Recruitment Service Child and Family Agency will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code sets out the principles of probity, merit, equity, and fairness, as well as procedures for feedback and review. The Codes are available on www.cpsa.ie Tusla – Child and Family Agency is an Equal Opportunities Employer and recognises its responsibilities under the Data Protection Acts 2003–2018 and the Freedom of Information Act 2014. Tenure The current vacancy is permanent and whole time. A panel may be created from which permanent and specified-purpose vacancies (full or part-time) may be filled. Appointment is governed by the Child and Family Agency Act 2013 and the Public Service Management (Recruitment and Appointments) Act 2004. Remuneration Salary Scale (as of 01/08/2025): €60,013, €61,479, €63,192, €64,911, €66,636, €68,176, €69,745, €71,272, €72,788, €75,397, €78,015 (LSIs). LSIs (Long Service Increments) are shown in bold and are awarded after specified periods. Entry will be at the minimum point of the scale and will not be subject to negotiation. Working Week 35 hours per week. Annual Leave 30 days per annum. Superannuation This is a pensionable position. The successful candidate will become a member of the appropriate pension scheme, which will be detailed in their contract of employment.
