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Sort by: relevance | dateGovernment & Public Sector | Senior Manager Advisory
Description Our collective blend of expertise and experience makes PwC a great place to work. PwC Ireland welcomes top talent from all backgrounds to join us at the start of what will be your lifelong journey of development and discovery. Let's see where your talent could take you. Line of Service Advisory Industry/Sector Not Applicable Specialism PPM Management Level Senior Manager Job Description & Summary PwC Ireland- Bring Your Talent, Grow Your Skills, Unlock Your Potential Join PwC Ireland’s Government & Public Sector Consulting practice to help reimagine public services and deliver better outcomes for citizens. As a Senior Manager, you will deliver, technology‑enabled transformations that build public trust and deliver lasting improvements across the public sector. You will bring deep knowledge of Ireland’s public sector and political context, exceptional stakeholder leadership, and a proven record of both successful delivery in complex, matrixed environments and in supporting business growth. Purpos e-led work you’ll be part of As a Senior Manager, you will work as part of a team leveraging your influence, expertise and network to deliver quality results for Public Sector clients while contributing to business growth for PwC’s Government & Public Sector team. You will; Unlock your potential with PwC Ireland We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level. Enjoy PwC’s perks We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html). Being appreciated for being you Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/) You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie. Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Budgetary Management, Business Analysis, Business Development, Business Process Improvement, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Customer Relationship Management, Customer Strategy, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Financial Management, Inclusion, Industry Trend Analysis, Influence, Intellectual Curiosity, Learning Agility {+ 20 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date PwC Ireland is committed to creating an environment that promotes equality and dignity at work. Working together in an inclusive environment enables us to harness the collective and complementary skills, knowledge, background, and networks of our people. Job ID: 676526WD Location: Dublin, Cork Line of Service: Advisory Specialism: PPM
Customer Advisor
What is the opportunity? If you enjoy talking to people, working in a busy team environment and are passionate about progressing your career we will match your passion with career development and learning pathways and opportunities to attain professional qualifications. You can avail of our employee wellbeing programme, participate in colleague lead Inclusion and diversity networks and give back to your community by getting involved in our Begin Together programme. Please note location of this branch is Omagh. In this role, you will:
Cleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team at Radius, Summerhill Mews, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Senior Information Officer
Purpose of the job: The Senior Information Officer role is comprised of two central functions, with working hours divided equally between the following responsibilities: • To deliver information, advice and advocacy at a high level to members of the public in a designated service area. • To coach, mentor and support Information Officers to ensure that all customer-service quality objectives and standards are met. Reporting to: The Development Manager Main Duties and Responsibilities: Information, Advice and Advocacy • The direct delivery of face-to-face information, advice and advocacy services to the public at a complex level, in the core areas of Citizens Information Service provision, including social welfare, employment, housing, consumer, immigration and disability rights, in line with the Citizens Information Board guidelines for the provision of Citizens Information Services (CIS). • Maintain comprehensive and up-to-date knowledge of relevant legislative and policy developments in the core areas of Citizens Information Service provision. • Maintain an active advocacy caseload and provide complex advocacy to CIS service users, including representation at fora including the Social Welfare Appeals Office, Workplace Relations Commission, and Residential Tenancies Board. • Operation of query management, advocacy case management and data collection/statistical analysis systems. Coaching and Mentoring • Coach and mentor staff in the development of their information, advice and advocacy skills, ensuring that all members are working to achieve service objectives and delivery targets and the delivery of a high-quality professional service. • Provide regular updates and briefings to Information Providers on legislative, policy and administrative changes relevant to the provision of information and advocacy. • Assist Information Providers to identify, record and report on social policy issues and provide regular social policy updates and briefings to the Information Provider team. • Provide information in a variety of formats to outside agencies and community organisations as and when required and to support the Information Providers in developing these skills. • Provide regular reports to the Development Manager and Information Providers team. • Support the Development Manager to allocate the service’s advocacy caseload efficiently, including external referral and engagement with the Advocacy Support Worker (ASW) as required. Service Delivery • Contribute to the development and implementation of policies and procedures as required. • Comply with GDPR policies and procedures and all other legislative and policy requirements. • Engage with CIB and other stakeholders as required. • Lead and/or participate in projects as required by the Development Manager. • This list is not exhaustive but serves to reflect the nature of the responsibilities included in the role. • Given the nature of the organisation and the need to respond to customers’ needs on an ongoing basis, the role is subject to change over time. Quality • Contribute to and implement any quality control measures required for information, advice and advocacy ensuring a common quality standard is applied across the relevant service. This will involve direct observation and review of Information Providers. • Provide regular reports to the Development Manager regarding quality control issues. Identify training requirements within the Information Providers team and support the implementation of ongoing training programmes. • Support the Development Manager to conduct regular advocacy case reviews to ensure professional standards are met in adherence with ASW programme best practice. Essential Educational Qualifications and Attainments A relevant recognised qualification at degree level or a combination of a relevant recognised diploma qualification & equivalent professional experience Desirable Educational Qualifications and Attainments Training/qualifications in one or more of the following areas: • Coaching and Mentoring Quality Assurance • Advocacy • GDPR • Social Policy Essential Knowledge, Skills and Experience • At least 3 years’ full-time (or equivalent part-time) experience in an information, advice and advocacy giving role within, or comparable with, the Citizens Information Services. • Excellent oral and written advocacy skills in areas such as: o social welfare o employment o housing o consumer affairs o immigration • Commitment to high-quality customer service and continuous service quality evaluation and improvement. • Strong capacity to support an information team in the context of a fast-paced working environment, and ability to be flexible in approach. • Sound analytical, critical thinking and decision-making skills • Ability to analyse statistical information, and to prepare and present operational reports. • Strong IT skills. • Capacity to liaise at a high level with other public services or NGOs other Citizens Information channels, with the Department of Employment Affairs and Social Protection, and with other service providers. • The highest standards of honesty and integrity. • The ability to deal with change and challenging situations. Desirable Knowledge, Skills and Experience • Coaching and mentoring experience in a front-line service delivery setting • Experience working in the community / voluntary sector • Use of information systems and resources This is a permanent, full-time position, subject to satisfactory completion of a six-month probationary period. The period of probation may be extended at the discretion of the Development Manager/Regional Manager. The successful candidate will be available to work 35 hours per week, (Monday to Friday). There may be a requirement to work evenings from time-to-time. Salary: €40,042; €41,808; €44,196; €45,923; €47,677; €49,261; €50,845; LSI 1 €52,430; LSI 2 €54,014 (pro rata) (revised salary scales being implemented from 01 November 2025). Incremental Credit: It is expected that all new entrants to The Citizens Information Service will be appointed at point one of the salary scale. However, The Citizens Information Service operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into the CIS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding. Pension: A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution; 5% of salary, Employer contribution; 7% of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age (currently 66). Annual Leave: Calculated on a pro rata basis for part year service as follows: • 23 days • 24 days (upon completion of 2 years’ service) • 25 days (upon completion of 5 years’ service) Full terms and conditions are contained in a Staff Handbook, which is issued with and forms part of the Employee Contract at CIS.
Cleaning Operative
Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team at Dundonald Ice Bowl, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Cleaning Operative
Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team at Mournview Court, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Confectioner
Main purpose of the role: Ensure the Confectionery Department operates efficiently and effectively at all times. Provide our customers with excellent quality products and customer service. The ideal candidate will have/be: A recognised qualification in pastry and/or have at least 2 years€,, experience in a bakery or quality focused restaurant or hotel Creative and able to embrace new recipes Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; Prepare and present the highest quality bakery items, desserts and pastries Assist in volume production Be passionate about keeping up to date with the latest culinary trends and bring your ideas to the team Drive sales through instore initiatives Merchandise and present the department to the highest standard at all times and in accordance with relevant store planograms and guidelines; Adhere to weekly stocktaking and daily waste procedures in the Bakery Conduct quality and freshness checks Attend relevant training as required and implement learnings in store
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Online Shopping Assistant
Main purpose of the role: Shop and fulfil orders on behalf of our customers using the SuperValu.ie service. The ideal candidate will have/be: Previous retail experience is desirable is desirable Shop to specific targets whilst being selective and accurate with products Excellent communication skills Accuracy, attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Shop to specific targets whilst being selective and accurate with products Have good product knowledge to ensure the items that are picked are of the highest quality and substitution chosen are appropriate Pack the products in the correct temperature zone and in such a way they arrive at the customers€,, home in perfect condition Make decisions on behalf of customers if products ordered are unavailable Work on own initiative with very little supervision Keep up to date with team communication Deal with routine customer queries.
Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at the Town Hall, Banbridge. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
