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Digital, AI and Conversion Manager

Failte IrelandSligo€69,149 - €109,980 per year

Location: Dublin, Sligo, Galway or Cork Contract: Full-time, permanent Reporting to the Head of Digital, AI and Conversion, the Manager will lead programmes that help tourism businesses grow by improving their digital capability, increasing online sales and converting more customer interest into bookings, visits and revenue. The role will focus on supporting small and medium-sized tourism businesses across Ireland. It will work with businesses, industry partners and stakeholders to understand business needs and deliver practical supports that help businesses attract customers, improve online presence, convert interest into bookings and build long-term capability. A key part of the role will be helping businesses make better use of digital tools, data and AI in practical and responsible ways. This means identifying where technology can help businesses solve real problems, improve how they work, make better decisions, reach more customers and increase conversion. The successful candidate does not need to be a technical specialist but should be confident in understanding business needs and translating digital, data and AI opportunities into clear supports that can help businesses grow online.  Key Responsibilities: Tourism Business Support and Development · Manage the design and delivery of programmes that help tourism businesses improve customer engagement, online sales, booking conversion, marketing, productivity and overall business capability. · Work directly with tourism businesses to understand their needs and identify practical supports that can make a real difference. · Ensure programmes are relevant, accessible and useful for small and medium-sized businesses. · Help businesses strengthen their ability to attract customers, improve sales, convert interest into action and build long-term resilience. · Use feedback from businesses and industry partners to improve existing supports and shape future programme activity. Digital, AI and Conversion Improvement  · Support tourism businesses to make better use of digital tools, data and AI where these can improve business performance, increase online sales and support stronger conversion. · Manage the development of practical guidance, resources and programmes that help businesses improve their online presence, reach the right customers, increase direct sales and convert more interest into bookings. · Use data, customer insights and business feedback to identify where businesses are losing sales online and shape practical supports to address these gaps. · Keep informed about relevant digital and AI trends and consider how they can help tourism businesses improve customer engagement, sales and conversion. · Translate digital and AI opportunities into clear, practical advice that helps non-technical audiences take action and improve commercial results. Programme and Project Management · Manage programmes from planning through to delivery, review and reporting. · Set clear objectives, timelines, budgets and measures of success for each programme, including measures linked to online sales, customer engagement and conversion where relevant. · Manage delivery partners, suppliers and external service providers to ensure high-quality delivery. · Monitor progress, identify risks and take action to keep programmes on track. · Evaluate programme results using evidence, including business feedback, sales outcomes and conversion-related measures where available, to improve future activity Industry and Stakeholder Relationships · Build strong relationships with tourism businesses, industry bodies, government departments, state agencies and other partners. · Act as a trusted contact for stakeholders involved in business support and tourism development. · Work with partners to avoid duplication and ensure businesses can access the right support at the right time. · Encourage collaboration across the tourism and enterprise support system. · Represent the needs of tourism businesses in internal planning and programme development. Cross-Organisational Collaboration  · Work closely with teams across Fáilte Ireland to ensure coordinated programme planning, delivery and performance measurement. · Collaborate with internal teams across Fáilte Ireland to ensure coordinated operationalisation and measurement of grant-funded digitalisation schemes.  · Work closely with internal teams to ensure support programmes are aligned with wider priorities for digital adoption, online sales growth, conversion and business resilience. · Ensure all activity contributes to wider organisational priorities including regional development, sustainability, accessibility, inclusion and business resilience. Team Management and Governance  · Manage, coach and support assigned team members to deliver agreed objectives. · Create a collaborative, practical and business-focused approach within the team. · Manage programme budgets, procurement processes and delivery contracts in line with Fáilte Ireland policies and public sector requirements. · Monitor programme performance through effective measurement frameworks, provide clear progress updates, performance reports and risk updates to the Head of Digital, AI and Conversion. · Ensure all projects comply with public spending guidelines, public financial procedures and State Aid requirements, maintaining appropriate governance and risk documentation. · Ensure strong programme governance, compliance and financial management across all assigned programmes and activities  · Oversee the effective closure and transition of existing digitalisation programmes and associated supplier contracts, ensuring all reporting, audit, financial and contractual obligations are fulfilled. Support the ongoing collection and analysis of programme performance data to demonstrate impact and support future investment decisions. Corporate Responsibility  · Work closely with the Head of Division and colleagues across Fáilte Ireland to support effective delivery, manage dependencies, communicate progress and escalate key risks or issues appropriately. · Model Fáilte Ireland’s corporate values, support effective internal communications within the team, contribute to wider organisational development and change initiatives, and carry out any other duties as may be assigned from time to time. Person Specification: · Ability to build trust with businesses and stakeholders. · Practical problem-solving skills, with the ability to turn business needs into clear actions. · Ability to manage competing priorities while maintaining quality and focus. · Strong influencing and negotiation skills. · Ability to communicate digital and AI opportunities in plain English for non-technical audiences. Essential Criteria: In order to be eligible to apply for this role you must have / demonstrate in your application form the following: · A third-level qualification at a minimum of NFQ Level 6. · The successful candidate will have a minimum of 5 years’ experience in a management role designing, managing or delivering business support programmes, development programmes or advisory services for SMEs. · Experience working directly with businesses and stakeholders in the tourism sector, or in a related enterprise or economic development environment, to identify needs, deliver practical supports and achieve measurable outcomes. · Experience managing or delivering programmes that support business growth by improving sales, customer engagement, conversion, and overall business performance. · Strong project and programme management experience, including planning, delivery, monitoring and reporting. · Strong relationship management skills, with experience working with businesses, stakeholders, external delivery partners and suppliers. · People management experience, including leading, coaching or developing team members. · Budget management experience, with the ability to manage resources and deliver value for money. Desirable Requirements: · Experience of digital and AI adoption, digital marketing, e-commerce, online sales, conversion improvement would be an advantage · A relevant professional qualification or certification in programme management, project management, business development, digital transformation, change management, data or AI would be advantageous. · Experience using data, feedback and evidence to improve programmes and demonstrate impact. · Tourism sector experience  Key Competencies: · Strategic Thinking · Decision Making · Commercial Awareness · Leverages Technology Office Location and Blended Working: We do not ask for addresses as part of the application process, however it is the responsibility of the candidate to acknowledge the base location of the role. The successful candidate must regularly work from and attend the base office location of the role. Please note: Remote working from outside the State is not permitted other than in exceptional circumstances. As this role is within the Irish public service, the post-holder must carry out a minimum of 80% of their working time within the State (Republic of Ireland). Candidates who reside in Northern Ireland must be able to meet this requirement. This role requires travel, with attendance at a number of national and regional locations / sites on an annual basis The flexibility to travel domestically, and on occasion internationally is an element of this role Selection Process: Shortlisting will be based on applications and the selection process may involve two competency based interviews. A panel of successful candidates may be formed following the selection process. Interview Attendance Requirement: Candidates must be available to attend an in-person interview at the location and date specified by Fáilte Ireland. Please note that the location of the interview may vary from the base location of the role. Salary and Benefits €69,149 - €109,980*. *This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role. The Annual Leave allowance for this post is 27 days.

12 days agoFull-time

Digital, AI and Conversion Manager

Failte IrelandDublin€69,149 - €109,980 per year

Location: Dublin, Sligo, Galway or Cork Contract: Full-time, permanent Reporting to the Head of Digital, AI and Conversion, the Manager will lead programmes that help tourism businesses grow by improving their digital capability, increasing online sales and converting more customer interest into bookings, visits and revenue. The role will focus on supporting small and medium-sized tourism businesses across Ireland. It will work with businesses, industry partners and stakeholders to understand business needs and deliver practical supports that help businesses attract customers, improve online presence, convert interest into bookings and build long-term capability. A key part of the role will be helping businesses make better use of digital tools, data and AI in practical and responsible ways. This means identifying where technology can help businesses solve real problems, improve how they work, make better decisions, reach more customers and increase conversion. The successful candidate does not need to be a technical specialist but should be confident in understanding business needs and translating digital, data and AI opportunities into clear supports that can help businesses grow online.  Key Responsibilities: Tourism Business Support and Development · Manage the design and delivery of programmes that help tourism businesses improve customer engagement, online sales, booking conversion, marketing, productivity and overall business capability. · Work directly with tourism businesses to understand their needs and identify practical supports that can make a real difference. · Ensure programmes are relevant, accessible and useful for small and medium-sized businesses. · Help businesses strengthen their ability to attract customers, improve sales, convert interest into action and build long-term resilience. · Use feedback from businesses and industry partners to improve existing supports and shape future programme activity. Digital, AI and Conversion Improvement  · Support tourism businesses to make better use of digital tools, data and AI where these can improve business performance, increase online sales and support stronger conversion. · Manage the development of practical guidance, resources and programmes that help businesses improve their online presence, reach the right customers, increase direct sales and convert more interest into bookings. · Use data, customer insights and business feedback to identify where businesses are losing sales online and shape practical supports to address these gaps. · Keep informed about relevant digital and AI trends and consider how they can help tourism businesses improve customer engagement, sales and conversion. · Translate digital and AI opportunities into clear, practical advice that helps non-technical audiences take action and improve commercial results. Programme and Project Management · Manage programmes from planning through to delivery, review and reporting. · Set clear objectives, timelines, budgets and measures of success for each programme, including measures linked to online sales, customer engagement and conversion where relevant. · Manage delivery partners, suppliers and external service providers to ensure high-quality delivery. · Monitor progress, identify risks and take action to keep programmes on track. · Evaluate programme results using evidence, including business feedback, sales outcomes and conversion-related measures where available, to improve future activity Industry and Stakeholder Relationships · Build strong relationships with tourism businesses, industry bodies, government departments, state agencies and other partners. · Act as a trusted contact for stakeholders involved in business support and tourism development. · Work with partners to avoid duplication and ensure businesses can access the right support at the right time. · Encourage collaboration across the tourism and enterprise support system. · Represent the needs of tourism businesses in internal planning and programme development. Cross-Organisational Collaboration  · Work closely with teams across Fáilte Ireland to ensure coordinated programme planning, delivery and performance measurement. · Collaborate with internal teams across Fáilte Ireland to ensure coordinated operationalisation and measurement of grant-funded digitalisation schemes.  · Work closely with internal teams to ensure support programmes are aligned with wider priorities for digital adoption, online sales growth, conversion and business resilience. · Ensure all activity contributes to wider organisational priorities including regional development, sustainability, accessibility, inclusion and business resilience. Team Management and Governance  · Manage, coach and support assigned team members to deliver agreed objectives. · Create a collaborative, practical and business-focused approach within the team. · Manage programme budgets, procurement processes and delivery contracts in line with Fáilte Ireland policies and public sector requirements. · Monitor programme performance through effective measurement frameworks, provide clear progress updates, performance reports and risk updates to the Head of Digital, AI and Conversion. · Ensure all projects comply with public spending guidelines, public financial procedures and State Aid requirements, maintaining appropriate governance and risk documentation. · Ensure strong programme governance, compliance and financial management across all assigned programmes and activities  · Oversee the effective closure and transition of existing digitalisation programmes and associated supplier contracts, ensuring all reporting, audit, financial and contractual obligations are fulfilled. Support the ongoing collection and analysis of programme performance data to demonstrate impact and support future investment decisions. Corporate Responsibility  · Work closely with the Head of Division and colleagues across Fáilte Ireland to support effective delivery, manage dependencies, communicate progress and escalate key risks or issues appropriately. · Model Fáilte Ireland’s corporate values, support effective internal communications within the team, contribute to wider organisational development and change initiatives, and carry out any other duties as may be assigned from time to time. Person Specification: · Ability to build trust with businesses and stakeholders. · Practical problem-solving skills, with the ability to turn business needs into clear actions. · Ability to manage competing priorities while maintaining quality and focus. · Strong influencing and negotiation skills. · Ability to communicate digital and AI opportunities in plain English for non-technical audiences. Essential Criteria: In order to be eligible to apply for this role you must have / demonstrate in your application form the following: · A third-level qualification at a minimum of NFQ Level 6. · The successful candidate will have a minimum of 5 years’ experience in a management role designing, managing or delivering business support programmes, development programmes or advisory services for SMEs. · Experience working directly with businesses and stakeholders in the tourism sector, or in a related enterprise or economic development environment, to identify needs, deliver practical supports and achieve measurable outcomes. · Experience managing or delivering programmes that support business growth by improving sales, customer engagement, conversion, and overall business performance. · Strong project and programme management experience, including planning, delivery, monitoring and reporting. · Strong relationship management skills, with experience working with businesses, stakeholders, external delivery partners and suppliers. · People management experience, including leading, coaching or developing team members. · Budget management experience, with the ability to manage resources and deliver value for money. Desirable Requirements: · Experience of digital and AI adoption, digital marketing, e-commerce, online sales, conversion improvement would be an advantage · A relevant professional qualification or certification in programme management, project management, business development, digital transformation, change management, data or AI would be advantageous. · Experience using data, feedback and evidence to improve programmes and demonstrate impact. · Tourism sector experience  Key Competencies: · Strategic Thinking · Decision Making · Commercial Awareness · Leverages Technology Office Location and Blended Working: We do not ask for addresses as part of the application process, however it is the responsibility of the candidate to acknowledge the base location of the role. The successful candidate must regularly work from and attend the base office location of the role. Please note: Remote working from outside the State is not permitted other than in exceptional circumstances. As this role is within the Irish public service, the post-holder must carry out a minimum of 80% of their working time within the State (Republic of Ireland). Candidates who reside in Northern Ireland must be able to meet this requirement. This role requires travel, with attendance at a number of national and regional locations / sites on an annual basis The flexibility to travel domestically, and on occasion internationally is an element of this role Selection Process: Shortlisting will be based on applications and the selection process may involve two competency based interviews. A panel of successful candidates may be formed following the selection process. Interview Attendance Requirement: Candidates must be available to attend an in-person interview at the location and date specified by Fáilte Ireland. Please note that the location of the interview may vary from the base location of the role. Salary and Benefits €69,149 - €109,980*. *This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role. The Annual Leave allowance for this post is 27 days.

12 days agoFull-time

Deli Assistant

SuperValuMallow, Cork

Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:

13 days agoPart-time

Sales Assistant

CentraHazelmere, Naas, Kildare

Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.

13 days agoFull-time

Store Employee

Dunnes StoresCharleville, Cork

Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offering all the time. At Dunnes Stores, we pride ourselves in delivering outstanding service and quality products whether it is food or fashion. We strive for excellence in all that we do, be it our award winning Simply Better Food range, our Baxter & Greene Market Deli or our collaborations with some of Irelands best Fashion and Homewares designers. Dunnes Stores offers a unique opportunity to in one of the most dynamic retailers in Ireland. We are currently looking to recruit store employees into a variety of different roles in our stores, these include working in Food or Fashion & Homewares, or within our Deli or restaurants. Store Employee roles have varying start times across the day, with some starting very early in the morning. All our store employees have excellent product knowledge, provide outstanding customer service, and above all else are passionate about retail. Suitable candidates should have some experience of working in a customer facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. As a member of our store team you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment aswell as promoting our unique brand. Key Skills · Customer Service · Product Knowledge · Cash Handling · Visual Merchandising · Hygiene, Health and Safety · Knowledge of HACCP Dunnes Stores is an equal opportunities employer

13 days ago

Domiciliary Home Careworker

BrysonLimavady, Londonderry

Job Opportunity Limavady Domiciliary Home Care Workers – Morning Runs (7am-2pm) & Bed Runs (7pm-11pm) Ref: W/HCW/L/2173 £13.00 per hour (Mon-Fri plus Mileage) £13.60 per hour (Sat & Sun plus Mileage) Part-time (12 hour & 20 hour) contracts available. Requirements: Interested? A full job description and details of how to apply can be found at: https://bryson.getgotjobs.co.uk/home Or call us on: 028 7132 1989 Closing date: 30th October 2026 at 12pm “Please note a satisfactory Access NI Enhanced / Standard disclosure or Garda Clearance is required prior to commencement of employment” ​​​​​​​We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

13 days agoPart-time

Domiciliary Home Careworkers

BrysonDerry

Job Opportunity Derry/Londonderry Home Care Workers – Morning Runs (7am-2pm), Tea Runs (2pm-7pm) & Bed Runs (7-11pm) available. Ref: W/HCW/D/2196 £13.00 per hour (Mon-Fri plus Mileage) £13.60 per hour (Sat & Sun plus Mileage) Part-time (12hr/20 hour) & Full-time contracts Requirements: Interested? A full job description and details of how to apply can be found at: https://bryson.getgotjobs.co.uk/home Or call us on: 028 7132 1989 Closing date: 30th October 2026 at 12pm “Please note a satisfactory Access NI Enhanced / Standard disclosure or Garda Clearance is required prior to commencement of employment” ​​​​​​​​​​​​​​We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

13 days agoFull-timePart-time

Cleaning Operative

Mount CharlesHolywood, Down£13.79

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Cleaning Operative to join our team based in the Holywood area. This is a great opportunity to join a world leading facilities management company.  Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. ​​​Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

13 days ago

HB Team Leader

NI Housing ExecutiveNihe, Carlisle House, Derry£32,597 - £36,363

Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 5 JOB PURPOSE: The HB Team Leader will be responsible for the day to day supervision and support of staff within front line operational teams within the HB units, and providing support for the HB management team, including provision of information and statistics, and involvement in policy development and training where required.  REQUIREMENTS: 1. Either i) Possess a degree or equivalent level qualification (Level 6*) AND one year’s relevant experience working within a Housing Benefit or other Social Security related benefit function OR ii) Possess a BTEC Higher Cert/Diploma or equivalent level qualification (Level 5*). AND can demonstrate at least 2 years’ relevant experience working within a Housing Benefit or other Social Security related benefit function. OR iii) Can demonstrate at least three years’ relevant experience working within a Housing Benefit or other Social Security related benefit function. AND can demonstrate continued professional development including the attainment of relevant learning / qualifications. *Refer to Qualifications Framework It is the responsibility of the candidate to demonstrate equivalency APPLICATION PROCESS Application should be made using the on-line application form. Instructions on how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates who require a reasonable adjustment to the application process should request this by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Guidance on the completion and return of applications is included in the Candidate Information Pack. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted.

13 days agoPermanentTemporary

Assistant Income Manager

NI Housing Executive2 Adelaide Street, Belfast, Antrim£37,280 - £42,839

THIS ROLE IS A SECONDMENT OPPORTUNITY FOR NIHE STAFF ONLY, FOR A PERIOD UP TO 9 - 12 MONTHS. Open to internal applicants only​​​​​​​ BAND: 6 JOB PURPOSE: The Assistant Income Manager will provide an Income Management service that offers choice to the customer and efficient processing of income, maximising use of technology and designing processes to ensure ease of reconciliation and minimal manual intervention. REQUIREMENTS: 1. Possess one of the following qualifications (application form / pre-employment checks) A) The final examinations of AAT or IATI, B) The foundation papers of a CCAB body (or equivalent), OR C) A relevant degree level qualification in Accounting, or equivalent qualification APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.

13 days ago
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