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Sort by: relevance | dateAssistant Manager
Shaws Department Stores in Tralee are now looking to recruit a dynamic and motivated Assistant Store Manager to join the team. Established over 160 years ago, Shaws has become a trusted, much loved brand and one of Ireland's leading department store retailers. An Irish family-owned business to this day, we enjoy a rich heritage that is steeped in tradition. Our goal is to provide quality products, unmatched service and expert knowledge for all our customers nationwide. What's in it for You: If you feel like this is the next career move for you, then we would love to hear from you!
Retail Team Lead
Shaws Department Stores in Mullingar is expanding its management team and is currently looking to recruit a dynamic and motivated Team Leader to join the team. This is a full-time position, and the successful candidate must be available to work five days a week over a 7 day roster. As a Team Leader in our store, you'll be at the heart of our operations, guiding and motivating a team of retail assistants to deliver exceptional service every day. You'll play a key role in creating a positive shopping experience for our customers, ensuring smooth store operations and helping drive the overall success of the team. What's in it for You: If this sounds like the perfect opportunity for you and you meet the criteria, we’d love to hear from you! Apply now and take the next step in your career – we can't wait to meet you.
Stores Assistant
Shaws Department Stores in Portlaoise are now looking to recruit a dynamic and motivated Stores / Back of House Assistant to join the team. This is from 8am to 2pm, Monday to Friday Established over 160 years ago, Shaws has become a trusted, much loved brand and one of Ireland's leading department store retailers. An Irish family-owned business to this day, we enjoy a rich heritage that is steeped in tradition. Our goal is to provide quality products, unmatched service and expert knowledge for all our customers nationwide. What's in it for You: THIS IS A FIXED TERM SPECIFIED PURPOSE CONTRACT If you think that this is the right fit for you, then we would live to hear from you.
Government & Public Sector | Manager Advisory
Description Our collective blend of expertise and experience makes PwC a great place to work. PwC Ireland welcomes top talent from all backgrounds to join us at the start of what will be your lifelong journey of development and discovery. Let's see where your talent could take you. Line of Service Advisory Industry/Sector Not Applicable Specialism PPM Management Level Manager Job Description & Summary PwC Ireland- Bring Your Talent, Grow Your Skills, Unlock Your Potential Join PwC Ireland’s Government & Public Sector Consulting practice to help reimagine public services and deliver better outcomes for citizens. As a Manager, you will deliver, technology‑enabled transformations that build public trust and deliver lasting improvements across the public sector. You will bring deep knowledge of Ireland’s public sector and political context, exceptional stakeholder leadership, and a proven record of both successful delivery in complex, matrixed environments and in supporting business growth. Purpose led work you will be part of As a Manager, you will work as part of a team leveraging your influence, expertise and network to deliver quality results for Public Sector clients while contributing to business growth for PwC’s Government & Public Sector team. Specifically, you will; Unlock your potential with PwC Ireland We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level. Enjoy PwC’s perks We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html). Being appreciated for being you Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/) You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie. Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Budgetary Management, Business Analysis, Business Development, Business Process Improvement, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Customer Relationship Management, Customer Strategy, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Financial Management, Inclusion, Industry Trend Analysis, Intellectual Curiosity, Learning Agility, Management Consulting {+ 17 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date PwC Ireland is committed to creating an environment that promotes equality and dignity at work. Working together in an inclusive environment enables us to harness the collective and complementary skills, knowledge, background, and networks of our people. Job ID: 676538WD Location: Dublin, Cork Line of Service: Advisory Specialism: PPM
Healthy Ireland Coordinator
The Position Westmeath County Council invites applications from suitably qualified persons who wish to be considered for the position of Healthy Ireland Coordinator for which permanent and fixed term contract vacancies shall be drawn. Background – Healthy Cities & Counties Programme The Healthy Cities & Counties Programme is a Department of Health funded initiative located within local government with a concerted focus on life-long wellbeing, prevention of illness; enabling wellbeing environments and the reduction of health inequities. More specifically, the programme highlights the important role and responsibility that local government has in enhancing community wellbeing outcomes. The Healthy Cities & Counties Programme promotes a whole-of-local-government approach and seeks to demonstrate how coherent actions across the wider determinants of health and wellbeing areas of local government activity can produce benefits across broader development objectives and many other related policy areas. This alignment of health and wellbeing activity alongside other local government initiatives with shared objectives is important in driving coherence and collaboration across local government. The programme has a formal governance arrangement within the LCDC structure which gives it a strong platform from which to build collaborative effort and support high level goal efforts within Local Economic and Community Plans. The Healthy Ireland Coordinator is responsible for the delivery of the programme. A Healthy Ireland Fund secured from the Department of Health is provided to each Local Authority to help leverage activity in specific outcome areas. The fund is used to lever support for projects in specific outcome areas and its management and administration forms part of the overall work programme of the Coordinator. The primary work of the Healthy Ireland Coordinator is a collaborative and networking role to encourage implementation of key wellbeing determinant objectives within local government, explore resource and partnership opportunity locally, regionally and nationally to influence resource allocation flows to the Local Authority for wellbeing outcome focused projects, and seek out opportunity from a European perspective considering the WHO European Healthy Cities Network approach and relevant EU programme activity. WHO European Healthy Cities - WHO Healthy Cities is a global movement working to put health high on the social, economic and political agenda of National and Local Governments. The Healthy Cities movement has been a driver of change, creating healthier places that support the health and wellbeing of the people that use them. The Healthy Cities vision acknowledges the critical role that cities, counties and local governments play in tackling health and wellbeing issues through innovation, partnerships, and advocacy. Its approach seeks to put health and community wellbeing high on the political and social agenda and to build a strong movement for public health at the local level. The WHO European Healthy Cities Network enters Phase VIII (2025-2030) with its overarching goal being to advance health, wellbeing, and equity for all by addressing health challenges through collaboration, innovation, and sustainability. The National Healthy Cities & Counties of Ireland Network and the cities of Limerick, Cork, Waterford and Galway were accredited to the Network for Phase VII and the goals and themes proposed for Phase VIII will be significant guiding principles within the work programme for the Healthy Ireland Administrative Officer positions. National Healthy Cities & Counties of Ireland Network - The National Healthy Cities & Counties of Ireland Network is an initiative that brings together City and County Councils across the country to create collaborative and sustainable actions that improve wellbeing outcomes. The National Network has a focus on strengthening the capacity of local government to lead on improving health and wellbeing outcomes and address key health determinants areas at the local and regional level and regarding specific thematic health and wellbeing areas of interest. A cross-government steering committee supports the Network's work through enabling the Healthy Cities and Counties Programme to serve as a catalyst for regional and local implementation of the Healthy Ireland Outcomes framework, the Sláintecare Health reform agenda and relevant elements of the Programme for Government: “Securing Ireland’s Future”, ensuring strong alignment with National priorities. The Minister for Public Health and Wellbeing is the Political lead for the National Network. Healthy Ireland Outcomes Framework - The National Framework for Improved Health and Wellbeing, 2013-2025, was launched in 2013 to make Ireland a healthier place to live, work and play. It’s four high-level goals were: Goal 1: Increase the proportion of people who are healthy at all stages of life. Goal 2: Reduce health inequalities. Goal 3: Protect the public from threats to health and wellbeing. Goal 4: Create an environment where every individual and sector of society can play their part in achieving a healthy Ireland. A cross-government and cross-sectoral Healthy Ireland Strategic Action Plan, 2021-2025, was developed as a unified roadmap to achieving the high-level goals, with the Department of Health responsible for its strategic planning and implementation. A Healthy Ireland Fund (HIF) was established in 2016 to support implementing project activities that contributed to the Outcomes Framework and the Department of Health has since then, approved four HIF rounds. Round 4, is an outcome-based approach delivered by Local Authorities and though in its final year, has been extended out to 31st December 2026 to progress approved outcomes and the achievement of full spend under HIF Round 4 and also provide maneuverability for a new Outcomes Framework currently being worked on by the Department of Health which is planned for 2026. Introduction The Healthy Ireland Coordinator is an Administrative Officer grade post. Administrative Officer positions are assigned functional responsibility for the management of their respective Healthy Ireland Programme areas. The Coordinator is the primary point of contact and liaison with other sections in relation to all operational matters for the Healthy Ireland Programme for which they are responsible and other assigned duties/functions, depending on the organisational arrangements in place. The post holder will work under the direction and control of the Senior Executive Officer or analogous grade designated officer by the Chief Executive or Director of Services as appropriate. The Coordinator will be responsible for management of the day-to-day operations of the relevant programme and is a contributor to the strategic and policy making decisions of the local authority. They will be expected to contribute to the development and implementation of policies and strategies and to work closely with the elected Councillors, Oireachtas members and senior managers in delivering services to the highest standard. The post holder may represent the Local Authority on committees and at meetings, including for example Municipal District meetings, Strategic Policy Committee meetings and may be asked to report on progress in their respective section or department. The post holder will be expected to support the operations of the elected Council, the Strategic Policy Committees, Municipal Districts and other Council Structures. The job description below outlines the requirements for the position that operates within a multilevel governance environment—from municipal district and community level to national and EU levels. This is not a conventional Administrative Officer position. The postholder will be responsible for coordinating, influencing, and aligning activity across political, managerial, sectoral, and community domains, working at local, municipal district, plenary, regional, national and European levels. The position requires professionals with the ability to coordinate, influence, and lead cross-sectoral and community initiatives that address health inequalities, promote prevention, and build resilient, inclusive place within their designated Local Authority. The role will support the delivery of the emerging outcomes framework for Healthy Ireland in 2026, and the WHO European Healthy Cities Network (Phase VIII) objectives at local and regional levels. The role prioritises actions, to improve the wider determinants of health through local government’s statutory and developmental responsibilities, with a strong emphasis on empowering communities, research and innovation, intersectoral collaboration, data management and evidence-informed decision-making. The Healthy Ireland Coordinator will perform such duties as may be assigned from time to time which will involve the facilitation, implementation and promotion of the policies and objectives of Westmeath County Council for the advancement of the Healthy Cities & Counties Programme. Duties & Responsibilities • Work intensively with communities of interest and place to co-design, develop, and implement locally tailored wellbeing initiatives • Apply principles of empowerment, participation, social justice, and equality in all aspects of planning and delivery • Collaborate with relevant Healthy Ireland partners to ensure integrated and improved delivery of health and wellbeing initiatives and support programmes across the County Council • Use and gather relevant local datasets to target communities experiencing the greatest health inequities and build an evidence case for resource allocation or intervention • Develop a 5 year Healthy Cities & Counties Work Programme based on local needs and priorities, established from innovative and participatory community engagement and needs assessment exercises, with Annual Action Plans comprising of Healthy Ireland Fund or similar funding to action local priorities • Participate in Regional Healthy Ireland Coordinator Cluster and National Network forums; map, align, and leverage local authority activities that influence the wider determinants of health and include them within relevant Healthy Ireland data gathering exercises • Advise elected members and senior executives on relevant policies and programmes related to health and wellbeing and deliver relevant upskilling/enabling opportunities • Facilitate Local Authority-wide/Regional Health and Wellbeing Networks and support the development of local wellbeing forums and wellbeing leadership initiatives within communities • Act as a catalyst and connector across directorates and sections (e.g planning, transport, housing, environment, community) to align activity with health and wellbeing objectives. • Champion whole-system, place-based, preventative approaches to health and wellbeing, working across local authority directorates and with external partners to create enabling environments that foster wellbeing for all. • Explore resource mechanisms across all Government Departments and at EU level to address local community priorities. • Leverage research, data, innovation, and WHO/EU collaboration to encourage local government leadership in improving health and wellbeing outcomes. • Develop or contribute to funding bids where appropriate in conjunction with communities to resource local priority initiatives. • Capacity to influence, align, and coordinate across internal directorates and external stakeholders and demonstrate partnership management and stakeholder engagement skills e.g coordination of Sláintecare Healthy Communities Local Implementation Team. • Use local data, research, and evidence to shape decisions and measure outcomes. • Represent the Local Authority in regional and national networks and participate in international platforms such as the WHO European Healthy Cities Network. • Drive whole-of-local-government, whole-of-community and whole-of-place approaches to wellbeing, focusing on the social, economic, environmental and cultural determinants of health. The post holder may be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to an appropriate Officer or such duties as designated from time to time. Qualifications Character Candidates shall be of good character. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Citizenship Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Education, Training, Experience Candidates shall have: (a) A third level degree (NFQ Level 8 qualification or higher) in a relevant field such as community/sports development, youth work, social sciences, public health, social policy, public administration, planning, or a related discipline. (b) At least 2 years of experience in roles involving: • Work with disadvantaged communities or target populations to address social exclusion or inequality. • Cross-sectoral coordination or partnership development. • Policy development, research, or evaluation related to the determinants of health. • Operating effectively within political, community, and policy-making environments, demonstrating the ability to work across boundaries of role, sector, and geography. • Project management and delivery, budgeting, and performance-monitoring experience. Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications. Overseas qualifications must also be accompanied by a translation document. Desirable Skills and Experience • Knowledge and understanding of Sláintecare Reform and the Healthy Ireland Outcomes Framework. • Experience in building, managing, and nurturing partnerships and relationships across a wide range of key stakeholders. • An understanding and/or experience of local government structures and the political environment. • Facilitation and group-work skills. • Understanding of those who experience health inequalities. • Experience in report writing, strategic planning, and funding application processes. • Effective communication skills. • Excellent IT and administration skills, including proficiency in MS Word, Excel, and PowerPoint. • Experience in managing budgets and finances, including processing payments. • An understanding and/or experience in gathering qualitative and quantitative data, analysis, research, and evaluation to inform policy and practice. • Appreciation of the use of social media and varied communication platforms. • Understanding of multi-level governance and/or experience of working across local, regional, national, and European contexts. Ideal Candidate Profile The ideal candidate will be a motivated and committed individual with a track record of delivering community health or wellbeing programmes. They will demonstrate leadership, initiative, flexibility, and the ability to work effectively in partnership with multiple stakeholders. Particulars of Office The Post A panel will be formed for an initial period of one year and this may be extended for a further year at the discretion of the Chief Executive. The panel may be used to fill permanent and fixed-term positions that may arise for its duration. Vacancies will be offered in order of merit as per the panel. Vacancies may arise on a county-wide basis. Westmeath County Council reserves the right to assign employees to any work location having regard to funding and/or operational circumstances. Salary The current salary for the post of Healthy Ireland Coordinator is €60,011 - €78,015 per annum (including Long Service Increments), which is analogous to the Administrative Officer scale as per Circular EL 07/2025. Payment of increments is dependent on satisfactory performance. Entry point of this scale will be determined in accordance with the Circulars issued by the Department of Housing, Planning, Community and Local Government. New entrants to the Local Authority Service commence on the 1st point of the scale in accordance with current Government Policy as set out in Department of the Environment Circular Letter EL 02/2011 of 28th January 2011 and Circular EL 05/2016 dated 5th February 2016. Remuneration is paid fortnightly by PayPath directly to the employee’s nominated bank account. The current pay cycle may be revised during the period of employment. Remuneration is subject to all statutory deductions e.g. PAYE and PRSI. Increments are paid annually subject to satisfactory attendance, conduct, and performance and national agreements. Increments may be withheld if performance, attendance, and/or conduct are not satisfactory. You agree that in the event of an overpayment of salary or other monies to you, the Council reserves the right to deduct monies from your wages (for the purposes of the Payment of Wages Act, 1991) for the purpose of reimbursement of the Council of the amount of the overpayment(s), in keeping with the Payment of Wages Act 1991, Section 5(5). Probation (a) There shall be a period after such appointments take effect during which such persons shall hold the position on probation. (b) Such period shall be one year, but the Chief Executive may at his/her discretion extend such period. (c) The person appointed shall cease to hold office at the end of the period of probation unless the Chief Executive has certified that the service of the person in such office is satisfactory. The Local Authority shall require persons to whom appointments are offered to take up such appointments within a period of not more than one month and if they fail to take up the appointments within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not appoint them. Annual Leave The annual leave entitlement shall be 30 days per annum. Granting of annual leave, payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act 1997 and local agreements which may apply from time to time. Working Hours Normal working hours are 35 hours per week. Duties may require the successful applicant to work outside of normal hours i.e. attendance at evening/weekend training. All hours worked will be subject to the provisions of the Organisation of Working Time Act 1997 as amended. Sick Leave The terms of the Public Service Sick Pay Scheme will prevail. Location Westmeath County Council reserves the right to assign the successful candidate to any premises in use by the Council, now or in the future. The person appointed will be required to report to their place of work by their own means of transport and at their own expense.
Government & Public Sector | Senior Manager Advisory
Description Our collective blend of expertise and experience makes PwC a great place to work. PwC Ireland welcomes top talent from all backgrounds to join us at the start of what will be your lifelong journey of development and discovery. Let's see where your talent could take you. Line of Service Advisory Industry/Sector Not Applicable Specialism PPM Management Level Senior Manager Job Description & Summary PwC Ireland- Bring Your Talent, Grow Your Skills, Unlock Your Potential Join PwC Ireland’s Government & Public Sector Consulting practice to help reimagine public services and deliver better outcomes for citizens. As a Senior Manager, you will deliver, technology‑enabled transformations that build public trust and deliver lasting improvements across the public sector. You will bring deep knowledge of Ireland’s public sector and political context, exceptional stakeholder leadership, and a proven record of both successful delivery in complex, matrixed environments and in supporting business growth. Purpos e-led work you’ll be part of As a Senior Manager, you will work as part of a team leveraging your influence, expertise and network to deliver quality results for Public Sector clients while contributing to business growth for PwC’s Government & Public Sector team. You will; Unlock your potential with PwC Ireland We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level. Enjoy PwC’s perks We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html). Being appreciated for being you Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/) You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie. Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Budgetary Management, Business Analysis, Business Development, Business Process Improvement, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Customer Relationship Management, Customer Strategy, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Financial Management, Inclusion, Industry Trend Analysis, Influence, Intellectual Curiosity, Learning Agility {+ 20 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date PwC Ireland is committed to creating an environment that promotes equality and dignity at work. Working together in an inclusive environment enables us to harness the collective and complementary skills, knowledge, background, and networks of our people. Job ID: 676526WD Location: Dublin, Cork Line of Service: Advisory Specialism: PPM
Cleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team at Radius, Summerhill Mews, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Senior Information Officer
Purpose of the job: The Senior Information Officer role is comprised of two central functions, with working hours divided equally between the following responsibilities: • To deliver information, advice and advocacy at a high level to members of the public in a designated service area. • To coach, mentor and support Information Officers to ensure that all customer-service quality objectives and standards are met. Reporting to: The Development Manager Main Duties and Responsibilities: Information, Advice and Advocacy • The direct delivery of face-to-face information, advice and advocacy services to the public at a complex level, in the core areas of Citizens Information Service provision, including social welfare, employment, housing, consumer, immigration and disability rights, in line with the Citizens Information Board guidelines for the provision of Citizens Information Services (CIS). • Maintain comprehensive and up-to-date knowledge of relevant legislative and policy developments in the core areas of Citizens Information Service provision. • Maintain an active advocacy caseload and provide complex advocacy to CIS service users, including representation at fora including the Social Welfare Appeals Office, Workplace Relations Commission, and Residential Tenancies Board. • Operation of query management, advocacy case management and data collection/statistical analysis systems. Coaching and Mentoring • Coach and mentor staff in the development of their information, advice and advocacy skills, ensuring that all members are working to achieve service objectives and delivery targets and the delivery of a high-quality professional service. • Provide regular updates and briefings to Information Providers on legislative, policy and administrative changes relevant to the provision of information and advocacy. • Assist Information Providers to identify, record and report on social policy issues and provide regular social policy updates and briefings to the Information Provider team. • Provide information in a variety of formats to outside agencies and community organisations as and when required and to support the Information Providers in developing these skills. • Provide regular reports to the Development Manager and Information Providers team. • Support the Development Manager to allocate the service’s advocacy caseload efficiently, including external referral and engagement with the Advocacy Support Worker (ASW) as required. Service Delivery • Contribute to the development and implementation of policies and procedures as required. • Comply with GDPR policies and procedures and all other legislative and policy requirements. • Engage with CIB and other stakeholders as required. • Lead and/or participate in projects as required by the Development Manager. • This list is not exhaustive but serves to reflect the nature of the responsibilities included in the role. • Given the nature of the organisation and the need to respond to customers’ needs on an ongoing basis, the role is subject to change over time. Quality • Contribute to and implement any quality control measures required for information, advice and advocacy ensuring a common quality standard is applied across the relevant service. This will involve direct observation and review of Information Providers. • Provide regular reports to the Development Manager regarding quality control issues. Identify training requirements within the Information Providers team and support the implementation of ongoing training programmes. • Support the Development Manager to conduct regular advocacy case reviews to ensure professional standards are met in adherence with ASW programme best practice. Essential Educational Qualifications and Attainments A relevant recognised qualification at degree level or a combination of a relevant recognised diploma qualification & equivalent professional experience Desirable Educational Qualifications and Attainments Training/qualifications in one or more of the following areas: • Coaching and Mentoring Quality Assurance • Advocacy • GDPR • Social Policy Essential Knowledge, Skills and Experience • At least 3 years’ full-time (or equivalent part-time) experience in an information, advice and advocacy giving role within, or comparable with, the Citizens Information Services. • Excellent oral and written advocacy skills in areas such as: o social welfare o employment o housing o consumer affairs o immigration • Commitment to high-quality customer service and continuous service quality evaluation and improvement. • Strong capacity to support an information team in the context of a fast-paced working environment, and ability to be flexible in approach. • Sound analytical, critical thinking and decision-making skills • Ability to analyse statistical information, and to prepare and present operational reports. • Strong IT skills. • Capacity to liaise at a high level with other public services or NGOs other Citizens Information channels, with the Department of Employment Affairs and Social Protection, and with other service providers. • The highest standards of honesty and integrity. • The ability to deal with change and challenging situations. Desirable Knowledge, Skills and Experience • Coaching and mentoring experience in a front-line service delivery setting • Experience working in the community / voluntary sector • Use of information systems and resources This is a permanent, full-time position, subject to satisfactory completion of a six-month probationary period. The period of probation may be extended at the discretion of the Development Manager/Regional Manager. The successful candidate will be available to work 35 hours per week, (Monday to Friday). There may be a requirement to work evenings from time-to-time. Salary: €40,042; €41,808; €44,196; €45,923; €47,677; €49,261; €50,845; LSI 1 €52,430; LSI 2 €54,014 (pro rata) (revised salary scales being implemented from 01 November 2025). Incremental Credit: It is expected that all new entrants to The Citizens Information Service will be appointed at point one of the salary scale. However, The Citizens Information Service operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into the CIS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding. Pension: A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution; 5% of salary, Employer contribution; 7% of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age (currently 66). Annual Leave: Calculated on a pro rata basis for part year service as follows: • 23 days • 24 days (upon completion of 2 years’ service) • 25 days (upon completion of 5 years’ service) Full terms and conditions are contained in a Staff Handbook, which is issued with and forms part of the Employee Contract at CIS.
Cleaning Operative
Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team at Dundonald Ice Bowl, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Cleaning Operative
Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team at Mournview Court, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
