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Sort by: relevance | dateGeneral Service Manager
Job Title, Grade Code Grade V, General Service Manager (Grade Code :) 0566 Remuneration The salary scale for the post is: (01/08/2025) €51,718 €53,265 €54,843 €56,456 €58,078 €59,969 €61,866 LSIs Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Campaign Reference SCH/103/2025 Closing Date Tuesday 16th December 2025 @17:00HRS Applications only CV's not accepted Proposed Interview Date (s) TBC Taking up Appointment A start date will be indicated at job offer stage. Location of Post Ospidéal Cholm Cille, Bóthar Bhré, Baile Uí Lachnáin, Co. Bhaile Átha Cliath D18 V9K1 St. Columcille's Hospital, Bray Road, Loughlinstown, Co. Dublin D18 V9K1 There is currently one whole-time permanent vacancy available in the office of the Business and Service Support Manager Office (There is no overtime or allowances associated with this post). A panel may be formed as a result of this campaign for this role from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Name: Andrea Field Business and Support Service Manager Telephone: 087 1400631 Email: andrea.field1@hse.ie Details of Service St. Columcille’s Hospital is located on the border of County Wicklow. It is a model 2 hospital and is aligning itself to the Sláintecare vision. It has 117 inpatient beds and provides a range of services to a diverse population covering South County Dublin and County Wicklow. St. Columcille’s Hospital is committed to providing a quality, patient focused service in a way that meets all patient needs in an equitable, efficient and safe manner. We acknowledge the contribution of each member of staff and aim to encourage and support them in their on-going professional development. Services include a 7/7 Local Injury Unit, 7/7 Medical Assessment Unit, 113 medical inpatient beds incorporating Stroke & Ortho Rehab Units, Endoscopy, a 5/7 Day Surgery Unit, an Outpatient Department, Radiology and various diagnostic services for local GPs. St. Columcille’s Hospital acts as a hub and spoke model for integrated care. Located in St. Columcille’s Hospital is the National Centre for all obesity management and the National Gender Service. The Obesity Management Service in St Columcille’s and St Vincent’s University Hospitals (SCH/SVUH), is a National Referral Centre for Bariatric Surgery. SCH/SVUH obesity management service has an established pathway of care for patients with obesity, with an experienced multi-disciplinary team (MDT) of dietitians, physiotherapists, occupational therapists, psychologists, clinical nurse manager, bariatric physicians and surgeons, supported by an administrative team. The Level 3 service receives approximately 2000 referrals per year and referrals are triaged according to complexity of obesity. The bariatric surgery arm (Level 4) of the service includes MDT pre-operative assessment and post- operative support in SCH, and surgical procedures performed in SVUH and St Michaels Hospital (SMH). Background / National Context Obesity is a complex, chronic multi-factorial disease, with over 200 possible complications affecting many organs and systems. The Model of Care (MoC) for the Management of Overweight and Obesity in Ireland was published in 2021, and sets out how the healthcare for children, young people and adults living with overweight and obesity in Ireland should be organised and resourced now and in the future. In all health and social care settings, staff will be trained to deliver holistic weight management interventions appropriate to that setting. Free staff car parking facilities on-site. Reporting Relationship The post holder will report directly to the Business and Support Service Manager or other nominated manager Key Working Relationships The post holder will be expected to work on his / her own initiative and also to contribute as a member of the relevant hospital teams and will work closely with the Business and Support Service Manager or other nominated Senior manager and in addition to assisting with the management of the general services office, the post holder will engage with: Purpose of the Post To provide line management, administrative and project support in the implementation of a range projects that are planned locally and nationally and to ensure that project deadlines are met and that service levels are maintained. Principal Duties and Responsibilities The position of General Service Manager Grade V is both managerial and administrative responsibilities are as follows but not limited: Administration • Oversee the day-to-day operations of the General Services • Ensure smooth coordination of general services all departments, particularly food, attendants and household, Managing a team of up to approx. 90 staff; Rosters, Training, Annual Leave, Sick Leave, • Verify, initial & return time sheets and invoices for internal and external staff. • Take a hands-on approach to service delivery and problem-solving • Monitor service levels and service user satisfaction throughout the shift • Manage stock control and participate in regular oversee the management of specific storage areas ensuring Health & Safety compliance • Ensuring all staff training and team development • Handle service user queries or issues professionally and efficiently • Ensure compliance with health & safety and HACCP, HIQA requirements • Participate in regular duty management cover and ensure smooth handovers • Logging call out relevant to the departments needs • Ensuring all contracts for the department are up to date • Carrying out environmental audits and tracking trends • Overseeing hospital waste management from general to hazardous waste, • Experience on maintaining and issuing of POs, signing of invoices once works are completed. • Updating of folder for the department i.e Health and Safety, All relevant Policies, Risks, HACCAP, EHO Local policies relevant to the department • Ensuring the Church and stock is kept to a minimum and that its safe for staff to gain access • Provide efficient and effective administrative, secretarial and project support to the office of the Business Service and Supports Manager • Facilitate internal and external engagement through planning and organising of events with a wide range of stakeholder groups. • Support the designated manager(s) or other members of the team in producing information, reports and presentations by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data and graphics. • Work with the senior management team to ensure that project deadlines are met and that service levels are maintained. • Support the development of evaluation templates and collect and collate relevant evaluation data across a range of projects. • Promote co-operation and working in harmony with other teams and disciplines • Ensure the efficient day-to-day administration of a number of specific projects. • Maintain own knowledge of relevant procedures and practices to perform the role effectively • Ensure policies and procedures are well documented and understood and adhered to by relevant stakeholders. • Support the preparation of responses to PQs and other information requests within the required timeframes and procedures, ensuring accurate attention to detail in own work. • Use appropriate technology to ensure work completed to a high standard • Ensure that archives and records are accurate, maintained confidentiallyand readily available to the appropriate authority • Pursue continuous professional development in order to develop • Organise meetings, including co-ordinating calendars and attendance, preparation of materials (agendas, minutes, briefing papers etc), arranging venues, ensuring availability of technical equipment and catering. • Attend meetings as required, taking notes and minutes and coordinating and tracking action points. • Drafting and issuing individual correspondence to be approved by line manager. • Establish and maintain effective and efficient communication systems, ensuring that communications reach the intended audience in a timely fashion. • Develop and maintain filing and cataloguing systems. • Assisting with Health and Safety tasks i.e audits, risk assessments and policy reviews Service delivery and improvement • Support the senior management team in the management and delivery of the Regional Strategic Vision/Plan. • Support the senior management teams in identifying and implementing best practice operational processes in order to optimise the use of resources. • Build and maintain effective working relationships with key internal and external stakeholders, advising line manager on emergent issues. • Implement agreed changes to administration of the service, encouraging and supporting staff where necessary. • Assist with management of internal and external audit programmes where appropriate, based on agreed audit matrices, identifying and auctioning specific audit projects. • Assist with tracking QIP from each department • Assist with and external or internal audits, reviewing and assess audit findings • Assist relevant to the department and help ensure appropriate actions are taken. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Resourcing • Identify and effectively manage resources for own work, at all times controlling costs and seeking best value. • Assisting with preparing project budgets in accordance with national financial regulations, and assist with budgetary reporting and necessary communications. • Co-operate and work in harmony with other teams and disciplines, ensuring effective and efficient support to the Business Manager’s office. Customer Service • Promote and maintain a customer focused environment by ensuring service users / customers are treated with dignity and respect. • Seek feedback from service users / customers and implement change to incorporate same, in agreement with Line Manager. Human Resources • Provide line management for departments within the hospital, responsibilities include - schedule planning, handling day to day queries, approving annual leave and carrying out performance meetings. • Ensuring staff have all mandatory training completed • Assisting with weekly time returns for various departments • Create and promote a positive working environment among staff members which contributes to maintaining and enhancing effective working relationships. • Promote cooperation and working in harmony with other teams and disciplines. • Pursue and promote continuous professional development in order to develop management expertise and professional knowledge. • Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. Service Delivery and Improvement • Ensure accurate attention to detail in own work. • Actively participate in innovation and support change and improvement initiatives within the service; adapt local work practices ensuring team knows how to action changes. • Encourage and support staff through change processes. Standards, Policies, Procedures & Legislation • Maintain own knowledge of relevant HSE policies, procedures, guidelines and practices to perform the role effectively and to ensure current work standards are met by own team. • Maintain own knowledge of relevant regulations and legislation e.g. Major Emergency Plan, Health and Safety, Fire, Water, HACCAP, Employment Legislation, GDPR, HIQA • Adequately identifies, assesses, manages and monitors risk within their area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Help support Health and Safety Chair in tasks regarding H&S within the hospital • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience This campaign is confined to staff who are currently employed by the HSE, TUSLA, other statutory health agencies*, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 as per Workplace Relations Commission agreement -161867 * View the list of other statutory health agencies Candidates must have at the latest date of application: - 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004. Or (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish (1). Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or (iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction Or (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. 2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements · Have at minimum of 5 years supervisor role or management · Experience of providing administrate support working in a complex environment including managing concurrent projects of work whilst ensuring compliance and accuracy. · Experience in professional writing to include dealing with the preparation of documents, reports, presentations and audits, as relevant to the role. · Experience in a role which has involved working with senior management and other key internal and external stakeholders Other requirements specific to the post Have access to appropriate transport to fulfil the requirements of the role Skills, competencies and/or knowledge Professional Knowledge & Experience · Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role. · Maximise the use of ICT and demonstrate excellent computer skills particularly Microsoft Office, Outlook, etc. · Evidence of databased management skills. · Experience of providing project support. · Knowledge of the health service and how it works. · Knowledge and experience of interrogating data and presenting information in a variety of formats e.g. presentations and reports · Knowledge of HSE procurement processes · Knowledge in audits for EHO, HIQA, DGSA, Environment, Water and Water · Experience of providing administrative, organisational and project management support to teams and/or specific groups in the healthcare environment. Planning and Managing Resources · Demonstrate the ability to effectively plan and manage own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. · The ability to manage deadlines and effectively handle multiple tasks. · The ability to manage within allocated resources and a capacity to respond to changes in a plan. · Maintains an awareness of value for money. Commitment to a Quality Service · Demonstrate an awareness and appreciation of the service user and a strong commitment to providing a quality service. · Embraces and promotes the change agenda; demonstrates flexibility and initiative including the ability to adapt to and implement change. · Supports team through service improvement / change processes. · A commitment to promoting and maintaining high work standards. Evaluating Information, Problem Solving & Decision Making · Demonstrate numeracy skills, an ability to analyse and evaluate information and make effective decisions. · Recognises when it is appropriate to refer decisions to a higher level of management. · Demonstrate initiative in the resolution of issues arising / problem solving and proactively develop new proposals and recommend solutions. · Makes decisions and solves problems in a timely manner before they accumulate. · A capacity to develop new proposals and recommend decisions on a proactive basis. · Flexibility, problem solving and initiative skills including the ability to implement change. Team working · Demonstrate the ability to work on own initiative as well as part of a team, promoting a positive team spirit. · Demonstrate leadership potential, the ability to manage the performance of others and support staff development. · Works as part of the team to establish a shared sense of purpose and unity. · Motivation and an innovative approach to the job within a changing working environment. Communications & Interpersonal Skills · Demonstrate excellent communication and interpersonal skills including the ability to present (verbal & written) information in a clear and concise manner. · Demonstrate the ability to influence people and events · The ability to build and maintain relationships with a variety of stakeholders. · Treats others with dignity and respect. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition. For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/ Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles that should be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards that should be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. The CPSA Code of Practice can be accessed via https://www.cpsa.ie/ . The reform programme outlined for the health services may impact on this role, and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Grade V, General Service Manager (Grade Code :) 0566 Terms and Conditions of Employment Tenure The current vacancy available is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The salary scale for the post is: as at 01/08/2025 €51,718 €53,265 €54,843 €56,456 €58,078 €59,969 €61,866 LSIs New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. For further information, guidance and resources please visit: HSE Children First webpage . Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1]A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents.
Senior Executive Officer
THE ROLE / DUTIES Senior Executive Officer (Operations Support Team Manager – LAWPRO) Reporting to the Director of Services, the Operations Support Team Manager (Senior Executive Officer) will be responsible for managing the corporate services necessary for the Programme, to enable efficient and effective support to the wider Programme so that the strategic objectives and annual work programme can be achieved. She/he will also coordinate the supporting functions of the Senior Management Team (SMT) and be an active member of the Senior Management Team. The SEO will also provide support to the Farming for Water EIP Administration Team. The role will include: • To determine the nature, level and pattern of demand for the services in the Programme and to recommend both service level and strategic policy priorities to the Director of Service (DoS). • To implement the agreed strategies to meet and to expand or improve the range, quantity or quality of existing services and to recommend changes in the strategies as required. • To manage and supervise staff up to the position/grade of Administrative Officer or analogous grades and to ensure the training and development of LAWPRO staff. • Supervise and participate in the Performance Management Development System (PMDS). • To identify and agree work programmes, targets and deadlines and ensure their subsequent implementation. • To build effective teams, develop motivation and commitment and maintain sound employee relations and morale as relevant, in accordance with good employment practice and relevant legislation. • To develop and maintain relationships with DHLGH and other departments and external agencies, e.g. CCMA, LGMA, and to ensure the agreements to coordinate work programmes are implemented. • To coordinate national reporting on the service deliverables of LAWPRO. • To prepare a draft Service Level Agreement in conjunction with the SMT for signoff by Tipperary and Kilkenny County Councils and the DHLGH. • To coordinate and manage the LAWPRO human resources functions with the two lead authorities and the DHLGH HR Section. • To implement the systems necessary and coordinate the resources to support the service. This includes systems to manage finance and budgets and ensure value for money; to oversee LAWPRO’s financial reporting to the DHLGH, Councils, and the LAWPRO Oversight Committee. • To oversee the coordination of the Environmental Health and Safety Management System (EHS), which covers staff from LAWPRO, including the FFWEIP, An Forám Uisce, and Waters of LIFE Integrated Project. • To manage the Communications Team and work with the Communications Lead and Management Team in the preparation and implementation of a Communications Strategy, annual and quarterly progress reports, as required. • To coordinate and manage the LAWPRO’s information system and data and GIS functions and develop linkages, as required. The ideal candidate will: • Understand the workings of local government and its role as the second tier of government within the county and within tier 3 of the Water Framework Directive Governance structure. • Lead, manage and motivate a team to deliver on the particular functional areas and programmes within their remit, ensuring a strong focus on delivery of results. • Initiate, develop and drive appropriate change programmes that can enhance the range and quality of services. • Work with Elected Councils, Strategic Policy Committees, the Local Community Development Committees, in developing policy and strategic plans for their areas of responsibility that are in line with overall national priorities and aim to deliver services in the most efficient manner possible, to meet the specific needs of the local community. • Contribute to and implement the Council’s corporate plan, and deliver national and local programmes in a resource-efficient manner. • Develop and support their staff to ensure optimum service delivery including full utilisation of the PMDS system. • Network effectively with internal and external stakeholders including representatives of Government departments, state agencies, business and community representatives and other bodies to deliver priority programmes and projects. • Critically analyse and manage the deployment of resources (including human and financial resources), within their areas of responsibility to ensure the delivery of optimal results with the available resources. • Promote the role of LAWPRO and the Council and ensure a strong customer focus amongst their teams, reflecting the requirements for balanced and fair decision making and equity of treatment. • Operate and continually review effective risk management systems for their area of responsibility. • Keep abreast of relevant external developments, trends and opportunities which may be beneficial to their functional area, including external funding opportunities. QUALIFICATIONS FOR THE POST 1. CHARACTER Candidates shall be of good character. 2. HEALTH Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. EDUCATION, EXPERIENCE ETC. Candidates shall: (a) be well educated. (b) have satisfactory experience in any discipline and satisfactory experience in the organisation and control of staff. The candidate should ideally have: • the ability to lead, foster and effectively implement appropriate change. • an understanding of procurement, risk, information technology, financial management, governance and accountability. • the capacity to work in a complex and dynamic political environment. • high levels of honesty and integrity and a focus on operating in an impartial and transparent manner to deliver the best possible services to the citizen/customer. • Understand the workings of local government and its role as the second tier of government within the county and LAWPRO’s role within Tier 3 of the Water Framework Directive Governance structure. • Lead, manage and motivate a team to deliver on the particular functional areas and programmes within their remit, ensuring a strong focus on delivery of results including full utilisation of the PMDS system. • Initiate, develop and drive appropriate change programmes that can enhance the range and quality of services. • Contribute to and implement the LAWPRO Strategy and Work Plans, and deliver national and local programmes in a resource-efficient manner. • Network effectively with internal and external stakeholders including representatives of Government departments, state agencies, business and community representatives and other bodies to deliver priority programmes and projects. • Critically analyse and manage the deployment of resources (including human and financial resources), within their areas of responsibility to ensure the delivery of optimal results with the available resources. • Operate and continually review effective risk management systems for their area of responsibility. Salary Current Salary Scale: €80,967 – €107,004 (2nd LSI) The salary shall be fully inclusive and shall be as determined from time to time. The employee shall pay to the local authority any fees or other monies (other than his/her inclusive salary) payable to or received by him/her by virtue of his/her employment or in respect of services which he/she is required by or under any enactment to perform. Entry point of this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government & Heritage. In accordance with Departmental Circular EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011 will enter the scale at the minimum point (€80,967). Remuneration is paid fortnightly by PayPath directly to the employee’s nominated bank account. The wage cycle may be revised during employment. Remuneration is subject to all statutory deductions. Increments are paid annually subject to satisfactory attendance, conduct and performance. Normal working hours: 35 hours per week. Probation The standard provisions apply: • A probationary period applies (typically one year). • The employee must be certified as satisfactory to complete probation. Superannuation The relevant Superannuation Scheme applies. Contributions vary depending on PRSI class. New entrants join the Single Public Service Pension Scheme. Minimum service for pension: 2 years. Retirement Age • No mandatory retirement age for new entrants (max age 70). • Non-new entrants are subject to compulsory retirement at 70. • Staff may be referred to medical advisors to assess fitness. ISER Retirees under the Incentivised Scheme for Early Retirement may not apply. Hours of Work • 35 hours per week. • Flexible working arrangements apply. • Employees must record hours via Kelio. • Work outside normal office hours may be required. • Blended working policy in place. Annual Leave 30 days per annum. Office closure days (e.g., Christmas) are deducted from annual leave. Residence The successful candidate must reside within the district or reasonable distance. Driver’s Licence Employees may need to use a personal car for official business and must hold a clean licence and appropriate insurance. Code of Conduct / Policies Employees must adhere to all Council codes and policies including Health & Safety, Communications, Data Protection, Equality, Staff Mobility, Attendance Management, and Use of Electronic Equipment. Training Employees must attend and participate fully in training programmes and apply learning to their duties.
Student Engagement Administrator x2
Salary: The gross salary applicable to the post is the Assistant Staff Officer Salary Scale: €38,599 - €54,911 per annum as at 01/08/2025. Hours of Work: The appointee will be required to work 35 hours per week together with such additional hours as may be required for the proper discharge of their duties. Annual Leave: 23 days annual leave. The ‘annual leave year’ operates from September to August. Annual leave will be in accordance with arrangements authorised by the Minister for Further and Higher Education, Research, Innovation and Science from time to time. Overview of Role & Context The Student Engagement Administrator is based in the Student Life and Learning Office as part of the Student Engagement team. Applicants for the post should have excellent people and communication skills. The successful candidate will have a proven ability to work well in a team environment and have demonstrated their ability to use initiative. They will have experience of working in a student support environment within higher education and the ability to complete concurrent tasks within challenging deadlines. The role involves the development, co-ordination and delivery of a range of student engagement and transition activities in the University, with a focus on first year experience (FYE) activities and programmes in a diverse student support environment. This role will require the post holder to work across SETU Waterford campuses as required. Key Responsibilities / Duties: Among the key responsibilities that the post-holder will have are the following: • Act as a central point of contact for students, to provide advice support, information and guidance in relation to student supports and services within the university. This will include: o Participate in individual student meetings and associated follow-up and communications. o Responding to queries by phone, online, and email. o Liaise closely with the support services in SLL and the wider community in relation to student queries and referrals. o Refer students to appropriate SETU supports and services as required. • Contribute to the delivery of student orientation and FYE engagement activities including: o Development, co-ordination and delivery of ongoing orientation activities. o Recruitment, training and payment of Student Ambassadors and co-ordinate and oversee their involvement in Start SETU and transition activities. o Liaising with the Engagement and Retention Officer to deliver and further develop the University’s first year transition and ongoing orientation programme. o Support the delivery of transition and FYE programme (Start SETU, Just Ask?, P2P, etc.) in conjunction with the Student Engagement and Retention team as required. o Support the compilation, printing and dissemination of the annual SETU Student Information Handbook and other promotional resources. • Develop and implement student experience feedback strategies to help inform initiatives and activities. Conduct appropriate analysis of feedback and draft reports of findings. • Contribute to other student engagement and student support activities including: o Deliver presentations to students during information sessions, and provide advice and guidance to incoming and current students. o Participation in open days and promotional exhibitions as organised by SETU. o Contribute to the promotion of SLL internally including the development of new PR materials, social media campaigns, website material and the SLL Moodle Information area. o Provide cover for Student Support Desk as required. • Co-ordination of procedures associated with the Student Assistance Fund (and other student bursaries) in conjunction with the Student Engagement and Retention Officer including: o Participate in assessment of the applications to the Fund. o Update and disseminate SAF assessment guidelines to the SAF committee members. o Assist in the preparation of EFT payment files on Cognito for SAF payments. o Provide assistance to collate information for SAF returns and other reporting requirements. o Monitor SAF correspondence. o Organise and attend advice sessions for applicants. o Develop annual reports outlining the use of the SAF fund. • Participate in on-going training and personal development including SafeTalk, Assist and Responding to Distressed and At Risk Students or other relevant training as required. • Maintain a high level of professionalism and confidentiality. • Engage in such other duties as may be assigned by the Head of Student Life & Learning or the Student Engagement and Retention Officer. Person Specifications Academic Qualifications • Leaving Certificate – having obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (Higher, Ordinary or vocational programmes) or equivalent or • Have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher. or • Have appropriate relevant experience which encompasses equivalent skills and expertise. Experience • At least three years relevant experience. • At least two years relevant experience of liaising or working with and directly supporting students in a higher education setting. • Relevant experience of supporting and co-ordinating student transition, student support or peer mentoring programmes. • Experience of developing and delivering presentations and interactive training events and workshops. Specific Knowledge & Skills • Demonstrate excellent communication and interpersonal skills, and a proven ability to adapt to the needs of a wide range of stakeholders and work as part of a team. • Demonstrate an ability to act swiftly and appropriately if an individual is potentially at risk or distressed. • Strong organisational skills and ability to plan and prioritise work, manage competing deadlines. I.T. Skills • Excellent IT skills including: o Microsoft Suite to include Word, Excel & PowerPoint. o Online platforms to support student engagement programmes and activities (Zoom, MS Teams, Mentimeter etc.) o Experience of using social media and other appropriate platforms to communicate with students. Specific Personal Qualities • Ability to deal with students in an empathetic, sensitive and confidential manner. • Strong communication and interpersonal skills. • Student-centred and collaborative approach to working. • Demonstrates flexibility and initiative.
Assistant Librarian
The Role Maynooth University is committed to a strategy in which the primary University goals of excellent research and scholarship and outstanding education are interlinked and equally valued. We are seeking to recruit an Assistant Librarian, Bibliometrics, Impact and Open Scholarship (Assistant Librarian Grade 2), a newly established post within the Research, Open Scholarship and Innovation team. The role will be an integral part of this team which also includes the areas of research data management, data management planning, research support, ORCID and DOI support, open access and open publishing, as well as institutional repository and other system management. This post will allow more targeted and effective support for researchers and others to maximise their research profile and impact and ensure the data gathered is a true reflection of the university’s position. The role will also focus on open scholarship to enable researchers to access the multiple routes to Open Access (OA) where appropriate and how to demonstrate impact via these channels. This includes support and guidance relating to hybrid and open book and journal publishing as well as advice and support for Open Access agreements and on open research practices. The post holder will also keep informed of and participate on relevant national and international bodies and projects in order to inform these collaborations. The post holder will engage in significant outreach activity and collaboration with relevant stakeholders and will contribute to the ongoing implementation of MU’s Open Scholarship Strategy and related policies and the University’s Strategic Plan. Reports to: Manager for Research Services Principal Duties Administrative and other duties: This will include: • Lead the development and delivery of bibliometric and research impact services using tools such as SciVal, InCites, OpenAlex, and others. • Co-ordinate and develop bibliometric awareness programmes in collaboration with library colleagues, other key stakeholders and provide expert advice and training to researchers and faculty on interpreting bibliometric data including its limitations and responsible use and using it to enhance research visibility and impact. • Provide guidance, consultation and support to researchers on scholarly communications issues including author’s rights and licencing and funder open access dissemination requirements. • Collaborate with key stakeholders including the Research Development Office and the Graduate Research Academy. • Support the integration of appropriate metadata and persistent identifiers (e.g., ORCID, DOIs) to maximise research discoverability. • Promote and support open scholarship in Maynooth University, including open research practices, open repositories, open publishing, open data and data management as well as advice and support for Open Access agreements. • Monitor and critically evaluate developments in bibliometrics, scholarly communication, and open science/scholarship, and represent the Library in relevant national and international forums. • Contribute to the ongoing implementation of MU’s Strategic Plan, the University’s Open Scholarship Strategy and related policies and to the development of future policies and procedures in this area. • Develop user-focused guidance and training materials on research impact tools and strategies to support researchers in managing and communicating their research outputs. • Provide regular analysis and visualisations as required to support institutional decision-making and strategic planning. • Undertake other duties as assigned by the University Librarian or their nominee. The ideal candidate will have: Essential • Accredited postgraduate qualification in Library and Information Studies or equivalent and experience in an academic library. • Strong understanding of the academic research environment, research lifecycle and scholarly communication landscape as well as legal, ethical and policy frameworks relating to research. • Demonstrated knowledge or experience of bibliometric tools and data sources (e.g., SciVal, InCites, Google Scholar, OpenAlex) and knowledge of research impact indicators (e.g., FWCI). • Familiarity with open scholarship principles, including open access publishing models and the FAIR data principles. • Strong organisational and analytical skills, with attention to detail and accuracy. • Excellent IT, communication and interpersonal skills, with the ability to work effectively with a range of colleagues and stakeholders and to provide high quality user support. • Understanding of the strengths and limitations of bibliometric data sources, particularly with respect to source coverage and disciplinary discrepancies. Desirable • Ability to deliver hybrid training and engage with new and emerging technologies. • Certification in bibliometric data systems e.g. SciVal Certification. • Experience in designing and developing online information resources. • Evidence of professional engagement through publications or participation in relevant networks. The Library There are two main buildings - the John Paul II Library and the Russell Library, both of which hold significant book, archive and manuscript collections. The John Paul II Library holds over 400,000 print items. Access is also provided to over 500,000 electronic books and 70,000 electronic journals. The overall strategy for Maynooth University Library is articulated in the current Library Strategic Plan. The Library’s Strategic Plan 2024-2028 has set out an aspiring plan to guide the library’s work over the next four years as we endeavour to enhance our services, resources, and impact on the campus community. In 2025 the Library became the first Library in the UK and Ireland to be awarded the Athena Swan award for gender equality. Further information about the Library can be found on the Library’s website and social media platforms. The University Maynooth University is a very distinctive university, a collegial institution focused on science and engineering, humanities, and social sciences, and equally committed to research, teaching and community engagement. Located in Ireland’s only university town, its distinctive features and character owe much to its unique history and heritage. It provides a high-quality educational experience to over 15,000 students on a campus with 18th century roots and 21st century dynamism. The strategic trajectory and accomplishments of Maynooth University, in the 25 years since its establishment as an autonomous public university, are exceptional, and a source of great pride to the university community, staff, students and alumni. Maynooth University in 2024 ranked in the top 90 global Times Higher Education (THE) Young University rankings, placing 86th in the world. Maynooth University’s growing global reputation is based on the originality, quality, importance and impact of its research and scholarship, commitment to teaching and learning, the quality of academic programmes, and its leadership in widening participation in higher education. The sources of success are the dedication of its staff and the energy and engagement of its students. Maynooth University is a place of lively contrasts – a modern institution, dynamic, rapidly-growing, research-led and engaged, yet grounded in historic academic strengths and scholarly traditions. With over 15,000 students Maynooth offers a range of programmes at undergraduate, postgraduate and doctoral level in the humanities, science and engineering and social sciences, including business, law and education. The University also offers a range of international programmes and partnerships. Maynooth’s unique collegial culture fosters an interdisciplinary approach to research, which its world-class academics bring to bear in tackling some of the most fundamental challenges facing society today. The University’s research institutes and centres consolidate and deliver this impact as vibrant communities of learning, discovery and creation. Research at Maynooth also is very much central to its teaching and the University prides itself on placing equal value on its research and teaching missions. Maynooth University’s Values Our values define who we are, what we believe in and how we act as a community. They underpin our future success and guide our expectations of ourselves and each other. Our values apply to everyone in the University community: • Integrity • Collegiality • Responsibility • Freedom of expression • Ambition Tenure This is a full-time, permanent post. Salary Assistant Librarian – Grade II (2025): €45,792 – €64,302 p.a. (9 points) Appointments will be made in accordance with public sector pay provisions. Hours of work A 35-hour working week is in operation in respect of full-time positions (pro-rated for part-time positions). This can be reviewed or adjusted from time to time through national agreements. Location The place of work is the campus of Maynooth University, Maynooth, Co. Kildare.
Pharmacist Manager
We have an excellent opportunity for an experienced Pharmacist Manager to lead and develop our Kilcooley branch in Bangor, working 45 hours per week between the hours of 9.00am to 6.00pm Monday to Friday, and Saturdays on a rota basis. It is essential for the Pharmacist Manager to be both commercially and customer focused and to have the skills necessary to successfully lead a team to advance and deliver professional services. Applicants must have experience of mentoring and assisting in the development of Foundation Trainee Pharmacists. Applicants must also be registered with PSNI, eligible to work in the UK and qualified to provide a range of additional services. We can offer: Competitive Salary 5 weeks paid holiday Minimal paperwork Full Head Office support 5 days per week
MRHP-- - Senior Pharmacist
Senior Pharmacist MRHP-12-25-349 Midland Regional Hospital Portlaoise Location of Post: Midland Regional Hospital Portlaoise There is currently one specified purpose (until May 2026) , whole-time Senior Pharmacist vacancy available in the Pharmacy Department in the Midland Regional Hospital Portlaoise. A panel may be formed as a result of this campaign for a Senior Pharmacist from which current and future, specified purpose vacancies of full-time or part-time duration may be filled. Informal Enquiries: For further information about the role, please contact: Caitriona Gowing Pharmacy Executive Manager Midland Regional Hospital Portlaoise Email: caitriona.gowing@hse.ie Tel: 057 869 6770 HR Point of Contact: The HSE Dublin and Midlands is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: Hermaye McCallion HR Recruitment Officer HSE Dublin and Midlands Email: hermaye.mccallion@hse.ie Tel: 087 125 9086 Purpose of the Post: To assist and lead on the provision of a comprehensive pharmacy service assisting in the medication management process and promoting the delivery of safe, effective and cost-effective dispensary and clinical pharmacy services. Provides direction and support to fellow staff members regarding safe use of medication. Eligibility Criteria, Qualifications and / or Experience: 1. Professional Qualifications, Experience, etc. (a) Candidates must: - (i) Be a registered Pharmacist with the Pharmaceutical Society of Ireland (PSI) or be entitled to be so registered. AND (ii) Have at least three years satisfactory post registration hospital experience. AND (iii) Process the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Candidates for and any person holding the office must be of good character.
Cybersecurity Threat & Vulnerability Management | Senior Manager Cyber Security Technology Consulting
Description Our collective blend of expertise and experience makes PwC a great place to work. PwC Ireland welcomes top talent from all backgrounds to join us at the start of what will be your lifelong journey of development and discovery. Let's see where your talent could take you. Line of Service Advisory Industry/Sector Not Applicable Specialism Cybersecurity & Privacy Management Level Senior Manager Job Description & Summary To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Threat and Vulnerability Senior Manager you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.You will play a crucial role in identifying, assessing, and mitigating threats and vulnerabilities across our client’s organization.The PwC Evolved Professional skills and responsibilities for this management level include, but are not limited to: Enjoy PwC’s perks We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html). Being appreciated for being you Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/) You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie. Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Coaching and Feedback, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Up to 20% Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date PwC Ireland is committed to creating an environment that promotes equality and dignity at work. Working together in an inclusive environment enables us to harness the collective and complementary skills, knowledge, background, and networks of our people. Job ID: 686492WD Location: Dublin, Cork Line of Service: Advisory Specialism: Cybersecurity & Privacy
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Driver
Main purpose of the role: Responsible for ensuring the efficient and professional delivery of customer€,,s online/telephone shopping orders. Interact with each customer with great pride, passion and care. The ideal candidate will have/be: Previous experience as a delivery driver is desirable Full clean driver€,,s licence is essential Excellent organisational and time management skills Excellent communication skills Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Deliver customer€,,s online/telephone shopping orders to different addresses in a specified region Load, unload, prepare and operate a delivery vehicle Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Engage with new initiatives and embrace new ways of working.
Phlebotomist
Phlebotomist – Holland & Barrett, Nottingham – (Job Ref: 26/PNOT) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in a Holland and Barrett store in Nottingham. Location : Randox Health, 8-10 Clumber Street, Nottingham, NG1 3GA. Contract Offered : Full-time, permanent Working Hours / Shifts : 8.40am to 5.20pm, alternating weekly between a Monday to Friday and Tuesday to Saturday shift pattern. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check. Right to Work Requirement Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire. What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities: • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS). • Demonstrate sensitive communication to ensure client understanding and consent. • Maintain accurate records in PIS, uploading all relevant documentation. • Represent the company professionally at offsite events and appointments. • Engage in upselling and cross-selling at our private health clinic. • Proactively drive sales and exceed targets. • Complete company forms, specimen labelling, and laboratory test order forms accurately. • Demonstrate high IT literacy in order to manager various software systems and daily tasks. Essential criteria: • Previous Phlebotomy experience and certificate or equivalent training. • Confident using IT programmes. • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Flexibility to work from offsite locations at least once per month. • Currently have the right to work in the UK without visa sponsorship Desirable: • Experience in a private healthcare setting. • Exeperience in customer service. • 2 years experience in Phlebotomy. • Sales / Retail experience. • Valid UK driving licence
