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The Role: The main duties and responsibilities of the role will include the following:
Welcome Advisor
What is the opportunity? This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank of Ireland. Working as part of a dynamic and supportive team you will have the opportunity to work closely with our personal and business customers. Please note, this role is required for our Ennis/Kilrush branches. In this role, you will
Welcome Advisor
What is the opportunity? This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank of Ireland. Working as part of a dynamic and supportive team you will have the opportunity to work closely with our personal and business customers. Please note, this role is required for a duration of 3 months. In this role, you will
Apprentice Manufacturing Technician
Are you eager to gain hands-on experience in a dynamic manufacturing environment? Are you a motivated individual with a strong willingness to learn and grow? If you are seeking opportunities for career advancement and skill development, we have the perfect position for you! We are searching for the best talents for the Apprentice Manufacturing Technician roles to be in Limerick. Purpose: The focus of the apprentice technician will be to provide technical support function for manufacturing operations, including troubleshooting equipment and process issues, validation and qualification activities. You will be responsible for:
Shop Assistant
1. PURPOSE OF THE JOB To provide support and assist the Manager in the operation of running Vincent’s shops in a manner which reflects SVP’s high retail standards and maintains the professionalism and profile of the Society in all areas of operation. 2. ENVIRONMENT OF THE JOB The SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP employs people to support volunteers in a variety of settings including Social Housing, Child & Family services, Retail, Administration and other specialist areas. SVP retail is the third largest retailer in Ireland with 227 shops. When you work in an SVP shop your dedication, initiative and passion are helping to make an important contribution to the work SVP does and to change the lives of people in need across the country. SVP is committed to ensuring that everyone we encounter, regardless of age, gender identity, disability, sexual orientation, or ethnic origin has the right to be protected from all forms of harm, abuse, neglect, and exploitation. All employees are expected to act in accordance with SVP policieson Dignity & Respect and Safeguarding in respect of related Child and Vulnerable adult safeguarding policies and procedures. The Society is Christian based with a strong sense of Gospel values. The founder of the Society, Blessed Frederic Ozanam, was a devout Catholic and his legacy of spirituality remains a key element for volunteer members of the Society and underpins the conduct of conference meetings. It can often therefore be normal practice within the Society that prayers are said at the beginning and end of Conference meetings or at meetings where members are in attendance as this underpins the ethos of the Society. There is no requirement for staff members to actively participate in the saying of prayers but to respect the ethos of the Society and be aware that this practice may occur. 3. GUIDANCE AND AUTHORITY The job holder will report directly to the Shop Manager who in turns reports to the Regional Retail Manager. The Shop Assistant will be required at all times operate in a professional manner maintaining a high-quality standard of work, and to always work in accordance with aims, values and ethos of the Society of Saint Vincent de Paul. The nature of matters referred upwards are those: • Where significant resistance is experienced in the development of good practice and implementation of policy. • Where practice or proposed practice places stakeholders in a position of risk e.g. a child, a vulnerable adult, members, employees, the reputation of the Society. • Where decision will have a significant impact on the workload of others. 4. PRINCIPLE ACCOUNTABILITIES Shop Assistants will be specifically required to provide: • Provide sales support in specific shops • Cover Shop Managers holidays • In addition to the duties and responsibilities listed below, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such change 5. ACCOUNTABILITIES Business Development: 1. Implement effective re-sourcing of staff/volunteers and stock to anticipate customer demands 2. Ensuring substantial donations to anticipate customer demands. 3. Review day to day operations and offerings of the shop in conjunction with recognised guidelines on core issues including customer care, retail standards, financial control, health and safety and security and recommend changes in working practices and staff levels where appropriate. 4. Maximise the financial contribution of the Vincent’s Region by striving to meet the shop sales target and by encouraging all members of your team to do likewise. Customer Service: 5. Develop a “Sales through service” culture with the specific aims of retaining existing customers, attracting new customers and expanding customer activity in-store to include, buying, donating and volunteering. 6. Develop a culture of regular selfassessment in the shop 7. Investigate and resolve all legitimate customer complaints where possible and aim to recover the customer where practicable. Team Satisfaction: 8. Create and sustain an environment in which all staff and volunteers are motivated and are given suitable work to ensure that their individual motivations and abilities are being recognised and met. Compliance: 9. Completion of Cash Reporting Sheet 10. Comply with all Retail and SVP policies and procedures while working in store 11. Compliance issues or concerns should be raised to the Regional Retail Manager. 12. Promote and maintain a satisfactory level of control in the area handling cash and stock control and ensure compliance to recognised staff purchase and Emergency Assistance controls 13. Continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices and any impact of management restructures / new technology. 6. CHALLENGES There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature and high levels of local autonomy with the Society. • Acceptance of the dynamic of a complex, national, membership organisation and an understanding of how this both contributes to and constrains the work. • Influencing others not under direct authority. 7. OTHER INFORMATION The job holder must be available for weekend and evening work as required. The job holder will be expected to use initiative and be highly motivated. The post holder will liaise with relevant personnel / departments. In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/ change. The Society is committed to the Right to Disconnect Code of Practice which applies to all employees irrespective of where they work, be that office, service, home or other remote location, or their working pattern, either core, shift, or flexible hours. Given the nature of our organisation, employees may request or be required, depending on their role and agreement of management, to work in a more flexible manner and occasionally outside of their normal/standard working hours. Certain roles by their nature may have a requirement to work evenings or weekends and may be on a shift pattern (as detailed in the written particulars of employment), others may be required to attend evening or weekend meetings with members or may be subject to annual peaks and troughs in the workload. These are usually normal, expected, and foreseeable work-related requirements and staff should ensure that they receive the required breaks and compensatory leave as detailed in the Society’s Time off in Lieu policy. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled to and were not able to avail of on a particular occasion and the reason for not availing of such rest period or break within one week. 8. EDUCATION, KNOWLEDGE, EXPERIENCE AND SKILLS TO UNDERTAKE THE ROLE AT A FULLY ACCEPTABLE LEVEL EDUCATION • Job holder should ideally be educated to leaving certificate standard KNOWLEDGE • Knowledge of the Society and of its mission and values. • Commercially aware EXPERIENCE • At least 2 years retail experience ideally some of which will have been gained in the community / voluntary sector. SKILLS • Experience of working in a customer facing environment, be motivated, have excellent customer care skills, be a confident communicator and have a passion for helping people. • Excellent organisation skills • A positive outlook with resilience and persistence in the face of barriers and setbacks. • An ability to display empathy, patience and a well-developed sense of humour. • A keen eye for visual merchandising and display • Self-motivated and take pride and satisfaction in your own work • Outgoing and energetic and enjoy working on your own and as part of your wider team • Excellent numerical skills • Willingness to work in a flexible manner and provide cover for the Shop Manager when required The person must also demonstrate the following personal attributes: • Be honest and trustworthy • Be respectful • Possess cultural awareness and sensitivity • Be flexible • Demonstrate sound work ethics 9. MAIN TERMS AND CONDITIONS Hours: 20 Hours per Week Salary: €15.17 per hour. Paid on a monthly basis.
Van Driver
1. PURPOSE OF THE JOB • To maximize sales, productivity, revenue opportunities and customer satisfaction levels through the efficient collection and redistribution of excess donated goods and stock items between the central warehouse and the Vincent’s charity shops in the Southwest Region and other logistical requirements as they arise. • Loading and unloading donation bags, bric-&-brac, etc… in efficient and safe manner • The job holder is required to perform these duties in a timely and efficient manner whilst ensuring compliance with the Society’s retail standards, current relevant legislation and SVP policy and ethos. 2. ENVIRONMENT OF THE JOB The SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of over 12,000 volunteers and 700 staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP employs people to support volunteers in a variety of settings including Social Housing, Child & Family services, Retail, Administration and other specialist areas. SVP is committed to ensuring that everyone we encounter, regardless of age, gender identity, disability, sexual orientation, or ethnic origin has the right to be protected from all forms of harm, abuse, neglect, and exploitation. All employees are expected to act in accordance with SVP policies on Dignity & Respect and Safeguarding in respect of related Child and Vulnerable adult safeguarding policies and procedures. The Society is Christian based with a strong sense of Gospel values. The founder of the Society, Blessed Frederic Ozanam, was a devout Catholic and his legacy of spirituality remains a key element for volunteer members of the Society and underpins the conduct of conference meetings. It can often therefore be normal practice within the Society that prayers are said at the beginning and end of Conference meetings or at meetings where members are in attendance as this underpins the ethos of the Society. There is no requirement for staff members to actively participate in the saying of prayers but to respect the ethos of the Society and be aware that this practice may occur. The Order Fulfilment Centre supporting the Vincent’s shops consists of an Order Fulfilment Manager and a team of full and part time warehouse operatives, Community Employment, TUS and a transport team. 3. GUIDANCE AND AUTHORITY The role reports to the Order Fulfilment Manager who in turn reports to the Regional Manager –Retail Services in the Southwest Region. This role is key to the provision of an efficient and cost effective OFC function. The post holder is expected to operate with considerable autonomy. The nature of matters referred upwards are those: • Where significant resistance is experienced in the development of good practice and implementation of policy. • Where practice or proposed practice places stakeholders in a position of risk e.g. a child, a vulnerable adult, members, volunteers, the reputation of the Society. • Where decision will have a significant impact on the workload of others. 4. PRINCIPAL ACCOUNTABILITIES ACCOUNTABILITIES 1. To drive in a safe manner. 2. To work as part of the warehouse/logistics team delivering and unloading stock to and from the Vincent Shops and order fulfilment centres. Aiding with any other logistical requirements as they arise. 3. To work in a safe manner at all times observing all the health and safety guidelines and to ensure that the vehicle is loaded in a safe manner. To advise the warehouse staff of any risks immediately on their return to the warehouse 4. To ensure the vehicle is roadworthy, operated within safe parameters and compliant with service intervals / warning light indicators. 5. Update and maintain records 6. Ensure that your Line Manager is informed of concerns in relation to your work environment. 7. To continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices and any impact of management restructures / new technology 8. Adhere to SVP guidelines and best practice on issues including financial and stock control, handling cash and staff purchases. 5. CHALLENGES There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature and high levels of local autonomy with the Society. • Acceptance of the dynamic of a complex, national, membership organisation and an understanding of how this both contributes to and constrains the work. • Influencing others not under direct authority. 6. OTHER INFORMATION Whilst the job holder is being recruited to cover a standard weekly shift, drivers are expected to be flexible and may be asked to operate varying shifts and routes to serve the needs of the business. The job holder will be expected to use initiative and be highly motivated. The post holder will liaise with line management and relevant personnel / departments in the Regional Office. In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/ change. The Society is committed to the Right to Disconnect Code of Practice which applies to all employees irrespective of where they work, be that office, service, home or other remote location, or their working pattern, either core, shift, or flexible hours. Given the nature of our organisation, employees may request or be required, depending on their role and agreement of management, to work in a more flexible manner and occasionally outside of their normal/standard working hours. Certain roles by their nature may have a requirement to work evenings or weekends and may be on a shift pattern (as detailed in the written particulars of employment), others may be required to attend evening or weekend meetings with members or may be subject to annual peaks and troughs in the workload. These are usually normal, expected, and foreseeable work-related requirements and staff should ensure that they receive the required breaks and compensatory leave as detailed in the Society’s Time off in Lieu policy. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled to and were not able to avail of on a particular occasion and the reason for not availing of such rest period or break within one week. 7. EDUCATION, KNOWLEDGE, EXPERIENCE AND SKILLS TO UNDERTAKE THE ROLE AT A FULLY ACCEPTABLE LEVEL EDUCATION • Full Clean B License is required KNOWLEDGE • Knowledge of the local roads of Southwest Region (Cork and Kerry) • Knowledge of our Vincent Shops is desirable. • Knowledge of the Society is desirable. • Complete familiarisation with current Health & Safety procedures. • Knowledge of best practice in the area of Manual Handling. EXPERIENCE • Driving experience essential with a clean driver’s license. • Experience of lone working and ability to use initiative. • Experience in a similar role desirable. • Multi drops experience an advantage. SKILLS • Have good communication skills. • Ability to work under pressure • Excellent organisational skills. • Be customer focused with strong interpersonal skills • Possess good problem solving skills • Ability to work on own initiative or as part of a team • Be able to establish and maintain working relationships on an ongoing basis 8. MAIN TERMS AND CONDITIONS Hours: 37.5 Hours per Week Salary: €31,246.86 per annum. Paid on a monthly basis.
Receptionist
EPS Group has an immediate vacancy for a part time Receptionist based from our Mallow head office. Key Responsibilities:
Community Employment Supervisor
We would like to invite applications for the following full-time, 12 month fixed term position: Community Employment Supervisor Carrick on Shannon (covering Sligo and Leitrim) IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment. The successful candidate will ensure the effective and efficient direction and co-ordination of the human, financial and material resources under their control and thereby achieve the stated aims and purpose of the community employment project.For the successful implementation of this role there are several key relationships, which should be fostered and developed. Primarily these will be with the Department of Social Protection, CE participants, IWA staff and volunteers. Main Duties and Responsibilities Administration The provision of an efficient and effective financial and accounting system in line with sound accounting procedures and conventions. The preparation of financial returns i.e. wage claims, materials claims, and Participant Development Grant claims. Installation and provision of systems controlling the operation of a cheque payments book, cash book, purchases book, petty cash system, debtors, Manage creditors and general ledgers, participants payroll, bank account and PRSI returns. Ensure payment of Participant Allowances. Ensure security of cash/equipment in his/her area. Installation and maintenance of an effective time keeping record system for participants on project. Competent report writing and reporting skills. Training & Development To fully participate in the Supervisor Development Programme. To carry out an Identification of Learner Needs process with each participant on the project as part of the Individual Learner Plan process. To agree needs and to source and cost-effective training/development opportunities to meet the needs identified. To prepare an Individual Learning Plan for each Participant for submission to DSP within the agreed time frame. To implement the training and development opportunities which have been approved by DSP. To maintain training records for each participant on the project as part of their Individual Learner Plans. To monitor and evaluate training inputs with both the participants and training providers as part of the obligations under the DSP Quality Assurance process. Human Resources To plan and co-ordinate through the project participants, the agreed/approved work schedules for participants. To communicate effectively with all participants on the project using Team Meetings and individual formal and informal 'one-to-one' meetings. To develop a mutual understanding with participants in relation to their needs and backgrounds e.g. re-entry to part-time work opportunities where the participant had been long-term unemployed and developing a progression path for each participant. Dealing with all disciplinary matters in relation to participants. Community Employment To execute the Community Employment Procedures Manual Ensure that the work areas meet appropriate housekeeping standards and provide a safe and healthy environment for participants - both in terms of facilities and work practices. Recruitment, supervision, scheduling and support of participants to ensure best returns to Sponsor. Carry out any other function relevant to the position of Supervisor (Community Employment) as indicated by Sponsor from time to time. PERSON SPECIFICATION Training, Experience and Qualifications Major Award at 3rd level (QQI Level 6 or higher) in Business/Financial Administration, Training, Human Resources, Project Management or related disciplines is desirable. Previous supervisory and people management experience relevant to the post (3 years minimum) Previous experience in Administration, Project Management/or Training or other relevant positions. Knowledge and Skills Have a reasonable knowledge of the role of the Community Employment Supervisor. Demonstrate responsibility, commitment, and motivation to implement the spirit of Community Employment Proficiency in Microsoft Office programmes, with a high level of ICT Skills such as MS Office, Excel, PowerPoint, Payroll and MS Word. A full driving license and own car are required. Behaviours Ability to work independently and as part of a team. Excellent interpersonal skills, articulate and assertive. Competent writing skills required. Remuneration & Benefits Salary will be deemed by the Department of Social protection pay scale in line with the post advertised and previous experience Starting salary for this role is €692.13 per week unless you have previous CE Supervisor experience Excellent working conditions A commitment to the ongoing training and development of all employees Annual leave as deemed by the Department of Social Welfare guidelines Sick leave as deemed by the Department of Social Welfare guidelines CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Receptionist
We are looking for an enthusiastic, professional to provide front of house Reception duties, operate the main switchboard in Clontarf with administrative support for the Customer Care Team, in order to ensure the smooth delivery of the duties of the Customer Care Department supporting complaints, surveys, membership, and enquiries. This role requires great telephone, verbal and written communication skills, as the successful candidate will liaise with external visitors, guests, IWA members and staff contacting the IWA office either by phone, Teams or visiting in person. This person will also liaise with all our departments in Clontarf and nationwide, as required. Main Duties and Responsibilities To portray a professional and well-presented image of the association Answer all telephone calls courteously and transfer as appropriate on a busy switchboard; record the number of enquiries and their nature as required Meeting visitors at the front desk by greeting, welcoming, directing and announcing them in a friendly and professional manner Liaise with other departments as required Assist with sorting and distribution of incoming post Provide general administrative support Contribute to the overall running of an efficient modern office system Contact courier and taxi companies as required Filing, photocopying, scanning etc of documentation using systems such as Microsoft One Drive/ Sharepoint Carry out any other responsibilities / duties assigned to you from time to time. Support IWA’s Complaint Management System Support with responding to emails relating to all areas of business related to IWA PERSON SPECIFICATION Training, Experience, Knowledge, Skills and Behaviours Experience of working in one or more of the areas outlined above for at least 2 years A high level of keyboard and Microsoft Office skills are a pre-requisite Keeping of daily, weekly and monthly accounts together with making internal lodgments Excellent organisational and communication skills (written and oral) are essential Excellent interpersonal skills with a proven track record of working as part of a team The ability to use initiative and deal competently with ad hoc queries as they arise Knowledge of customer service principles and practices is required Highly organized with ability to work under pressure, prioritise & multi task Ability to be resourceful and proactive in dealing with issues that may arise Professional appearance Remuneration & Benefits Salary between €27,473.00 and €42,805.00 per annum (DOE) Excellent working conditions Training & development opportunities 25 days annual leave Employee Assistance Service CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Healthcare Assistant
What we Offer Salary range for this position is €15.39 – €17.12 per hour depending on experience Before 8am and after 8pm - from €19.23 p/h Sunday - from €23.00 p/h Public Holidays - from €30.80 p/h Paid inter-client mileage Sick pay scheme Maternity and paternity pay scheme Excellent working conditions Holiday pay at a rate of 8% of hours worked. PRSA Pension scheme available Bike to Work Scheme Employee Assistance Programme A commitment to the on-going training and development of all employees Overall Purpose of Job The purpose of the role is to enable the Members to achieve maximum independence in all aspects of daily living, by providing assistance in one or more of the following areas: personal care, domestic assistance, social and educational assistance, travel and companionship. Role takes place in the homes and communities of our Members. Liaison There are several key relationships, which should be fostered and developed for the successful implementation of this role. Liaise and coordinate with other identified Home carers as required and maintain close communication with the ALS Coordinator / Scheduling staff Training and Qualifications, required · Minimum of 5 modules completed of the Major Award at QQI Level 5 in either Community & Health Services, Health Service Skills or Healthcare Support or other relevant qualification. · Experience of working with people in a caring role ( essential) · SNA QQI level 5 or Childcare QQI level 5 - (advantage) · Be reliable, trustworthy, and always maintain confidentiality · Demonstrate excellent communication skills with a good level of spoken and written English · Full Drivers Licence and access to your own car ( essential) . Behaviours · Person centred approach · An ability to build strong relationships · Strong customer service focus · Flexible approach to work · High level of confidentiality Competencies · Communicating and Influencing · Motivating and Empowering · Planning and Organising · Quality and Customer Focus and Accountability CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
