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Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: · Support in the day to day operation of customer service within the branch. · Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. · Take ownership and deal with customer queries in an effective, professional and compliant manner. · Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. · Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. · Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. · Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. · Assist the Branch Lead and wider territory team with key customer relationships. · Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. · Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. · Perform the various roles in the branch on a rotation schedule on an ongoing basis. · Maintain knowledge of the regulatory codes and legislation impacting on day to day work. · Commit to continuous professional development and agree an annual performance and professional development plan with the manager. · Continuously reviews skills, and be flexible and open to feedback Requirements: Essential · QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. · If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. · Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience · Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) · Committed to and enjoys working in a sales environment Desired · Excellent knowledge of all retail finance product, processes and procedures · Significant experience in financial services Competencies for Your Role / Behaviours for Success: Accountability & Decision Making Commercial Growth Customer Focus High Performance Teams Risk Management Fitness & Probity: CF3 & CF4 This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Individual Accountability Framework: CF3 & CF4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: CF3 & CF4 The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. Who We Are: At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience. Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same. Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences. We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences. We are Open. We are Inclusive. We build Trust. We are One PTSB. Internal applicants must have a minimum of 6 months in their current role prior to applying and have successfully passed probation . The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. PTSB supports Equal Opportunity and is regulated by the Central Bank of Ireland.
Customer Experience Champion
Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: · Support in the day to day operation of customer service within the branch. · Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. · Take ownership and deal with customer queries in an effective, professional and compliant manner. · Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. · Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. · Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. · Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. · Assist the Branch Lead and wider territory team with key customer relationships. · Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. · Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. · Perform the various roles in the branch on a rotation schedule on an ongoing basis. · Maintain knowledge of the regulatory codes and legislation impacting on day to day work. · Commit to continuous professional development and agree an annual performance and professional development plan with the manager. · Continuously reviews skills, and be flexible and open to feedback Requirements: Essential · QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. · If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. · Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience · Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) · Committed to and enjoys working in a sales environment Desired · Excellent knowledge of all retail finance product, processes and procedures · Significant experience in financial services Competencies for Your Role / Behaviours for Success: Accountability & Decision Making Commercial Growth Customer Focus High Performance Teams Risk Management Fitness & Probity: CF3 & CF4 This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Individual Accountability Framework: CF3 & CF4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: CF3 & CF4 The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. Who We Are: At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience. Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same. Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences. We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences. We are Open. We are Inclusive. We build Trust. We are One PTSB. Internal applicants must have a minimum of 6 months in their current role prior to applying and have successfully passed probation . The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. PTSB supports Equal Opportunity and is regulated by the Central Bank of Ireland.
Medical Administrator
Centric Health would like to invite you to submit your CV for the role of Medical Administrator & Receptionist at (Seapoint Medical) 17/18 Seapoint, Barna, Galway, H91F6C9. The successful candidate will provide essential administrative and reception support to both staff and patients. As the first point of contact, you'll play a key role in delivering excellent patient care while ensuring smooth daily operations. We're looking for someone with a passion for healthcare, strong interpersonal skills, and the ability to thrive in a dynamic, growing company. If you're a proactive team player who enjoys making a difference, this role is perfect for you. Benefits of working with Centric Health: Key Experience: Excellent written and spoken English is a requirement for this role
Retail Associate
With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! DV8 journey began in 1994, as a local family business we have now expanded massively and have big ambitions for the future. People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8. About You We are on the lookout for a part time Retail Associate to join our DV8 Limerick store with mid-week availability. Some retail experience would be great, but we provide full training & development, so we don’t enforce the need for previous experience! About the Role To be a successful Retail Associate at DV8 you will: · Offer friendly and helpful service to all of our customers · Keep our salesfloor looking spotless, tidy and easy to shop from · Be working at any part of the store be it salesfloor or the stockroom · Operate the till for both cash and card payments- full training will be provided · Undertake other tasks to help smooth running of the store Some of DV8 Benefits · Career development opportunities · Training · Competitive remuneration · Very generous staff discount · Early access to exclusive and new lines Interested? Click the apply button to submit your CV and answer a few quick questions. Our team will review your application and if you meet the criteria, they will be in touch to find out more about your experience and more about you as a person! If this sounds like an opportunity for you then please don’t hesitate and submit your CV. Please note that due to a high volume of applications we reserve the right to close the job opening sooner than the expected closing date.
Retail Supervisor
With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! DV8 journey began in 1994, as a local family business we have now expanded massively and have big ambitions for the future. People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8. About You We are on the lookout for a full time (35 hours) RetailSupervisor to join our DV8 Magherafelt store, please note that flexibility will be required and this role would suit someone who is able to work evenings and weekends.Step into a role as a Supervisor where you will lead the sales team by example, using an excellent understanding of product with a friendly, welcoming approach to provide excellent customer service, ensuring your team does the same. Ideally you should have experience working as a supervisor in a similar environment although we will consider other relevant experience to this role too! About the Role Being a supervisor in DV8 is a responsible but rewarding role with a clear path for progression, as part of your duties you will – · Provide excellent customer service, greeting our customers with a smile and help them as much as you can · Be responsible for opening and closing of the store following the security procedures · Ensure that our customers have the best shopping experience by ensuring all our products are priced and the shop floor is clean and tidy at all times · Maintain high standards of merchandise in store ensuring our products are positioned to look their best · Be responsible for the operation of the till for both card and cash payments – training will be provided if necessary Some of Our Benefits · Career development opportunities · Training · Competitive remuneration · Very generous staff discount · Early access to exclusive and new lines Interested? Click the apply button to submit your CV and answer a few quick questions. Our team will review your application and if you meet the criteria, they will be in touch to find out more about your experience and more about you as a person! If this sounds like an opportunity for you then please don’t hesitate and submit your CV. Please note that due to a high volume of applications we reserve the right to close the job opening sooner than the expected closing date.
Retail Store Manager
About DV8 With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! DV8 journey began in 1994, as a local family business we have now expanded massively and have big ambitions for the future. People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8. About You We are on the lookout for a Store Manager to join our DV8store in Bloomfield . You have to be passionate about our customers, people and products. Your approach should inspire others, creating a great working atmosphere and team spirit. Ideally, the successful candidate should have experience gained in a retail background, but we will consider other relevant experience too! Apart from being a great communicator you will also be leading and coaching a high performing team and effectively deal with people issues. About the Role First and foremost, the priority in our stores is the safety of our team and our customers. All team members must work safely, according to our guidelines at all times. You will be supported by the Area Manager who will guide and advise on all aspects of successful management of the store. To be a successful Store Manager at our DV8 store you will: · Lead and inspire your team to be their best · Champion and lead by example providing an atmosphere in which delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do · Generate innovative ideas to take your store forward · Play a key role in the growth and success of our brand by identifying opportunities and adding value · Be responsible for security of the store by following procedures and keyholding, ensuring others follow the procedures too. Some of DV8 Benefits Interested? Click the apply button to submit your CV and answer a few quick questions. Our team will review your application and if you meet the criteria, they will be in touch to find out more about your experience and more about you as a person! If this sounds like an opportunity for you then please don’t hesitate and submit your CV. Please note that due to a high volume of applications we reserve the right to close the job opening sooner than the expected closing date.
General Operative
Role Summary: Dawn Meats have opportunities for General Operatives to join our production team in Charleville. We are seeking reliable and hardworking General Operatives to join an industry leader that provides opportunities for training and progression to the right candidates. Dawn Meats is one of Europe's leading food companies; suppliers of choice to a range of leading local, national and international supermarket, foodservice and manufacturing businesses exporting to over 50 countries worldwide. Responsibilities The successful candidate will be based at one of our Charleville facility and will be responsible for:
Night Cleaner
We are recruiting for a night cleaner to join our hygiene team in Dawn Meats, Rathdowney. We are seeking both reliable and hard-working full-time Hygiene Operatives who are flexible in availability. The Hygiene Operative will be required to carry out washing duties of the meat processing areas on completion of each production day. This involves the use of power hoses and some manual cleaning activities. Responsibilities The successful candidate will be based at our Rathdowney primary production plant and will be responsible for:
Export Administrator
Dawn Meats Group is one of Europe's leading beef and lamb processing companies with locations across Ireland, UK, France and continental Europe employing over 8,000 employees. We are currently seeking to recruit an International Export Administrator to join the team at our head offices in Grannagh, Co. Waterford. Responsibilities The successful candidate will be based at our Dawn Grannagh site and will be responsible for:
Workshop Controller
Land Rover Waterford is currently seeking a Workshop Controller to join our aftersales team. This is a key role responsible for managing workflow within the workshop and ensuring vehicles are repaired efficiently, correctly, and on time. Key Responsibilities: · Control and monitor workflow through the workshop on a daily basis · Work closely with Technicians and Service Advisors to plan and prioritise work · Ensure all vehicles are repaired correctly and within allocated time · Monitor job progress to ensure vehicles are: · Identify and resolve workflow delays or issues · Support increased workshop productivity and assist in achieving monthly targets · Communicate with customers when required regarding job progress · Work effectively as part of a team to deliver a high standard of customer service Requirements: · Strong organisational and communication skills · Ability to manage multiple jobs in a fast-paced workshop environment · Team-focused with a proactive approach to problem solving · Previous experience in an automotive workshop or dealership environment is desirable · Mechanical experience is not essential, but would be an advantage What We Offer: · Competitive salary based on experience · Opportunity to work with a premium automotive brand · Supportive team environment · Ongoing training and development opportunities Ready to step into a pivotal role with a premium brand? Apply today and take the next step in your career with Land Rover Waterford.
