Jobs in County Down
Sort by: relevance | dateYard Assistant
Opportunity: Full Time Permanent Aurivo Co-op is a large multi-purpose Co-operative engaged in a wide range of activities including dairy processing, liquid milk distribution, animal feed milling, retail stores, e-commerce, garden centres, livestock marketing and sports nutrition. In Aurivo our values define how we operate, employing over 700 people directly and providing employment for many others in wide range of activities including transport & distribution. Opportunity Reporting to the Homeland Branch Manager, the successful candidate will work as part of a close-knit team to ensure an excellent customer experience is provided to all Homeland customers. This opportunity has extensive growth opportunities for the successful candidate who demonstrates a drive & a will to go the extra mile in their daily operations. Key Responsibilities · Assisting in loading and unloading materials · Safely operate forklifts to move materials · Maintain a clean and organised yard storing stock correctly · Dealing with customers queries, ensuring customer retention and maintaining customer satisfaction · Merchandising · Developing a working knowledge of the Core system · Ad hoc tasks, duties and projects as required Skills and Competencies
Administrative Executive
Position Overview: The Administrative Executive will undertake a range of administrative and operational duties to support the school principal. The purpose of the role is to reduce the administrative workload of the principal and enhance the overall operation of the school.The role is being trialled as part of an Action Research Project funded by the Department of Education and Youth, to reduce the administrative workload on school Principals in order to free up time for the leading of teaching and learning. Part of the role will involve engaging with external evaluators. Key Details Contract Type & Duration: 3 Year Fixed Purpose contractHours: Full-time hours – 35 hours net per week.Reporting to: School PrincipalLocation: Ballymahon Vocational School, Ballymahon, Co. Longford JOB DESCRIPTION Key Role Responsibilities: 1. Finance and Resource Management: e.g.– Provide support for budgeting, payments, and maintaining financial records.– Support the Principal to meet the school’s financial compliance requirements.– Provide support to the Principal in managing procurement and implementing public procurement best practices. 2. HR Administrative Support: e.g.– Support the Principal in relation to school recruitment needs as required and coordinate with the ETB– Ensure that personnel documentation is up-to-date and compliant.– Support the Principal in the organisation of substitute teachers and SNAs. 3. Digital and IT System Management : e.g.– Supporting the management and maintenance of the school’s digital and IT systems.– Ensure systems are compliant and secure. 4. Health and Safety Management: e.g.– Conduct regular H&S Risk Assessments, ensure compliance with legal and safety regulations, and determine ways of reducing risk.– Ensure the appropriate maintenance and retention of H&S records– Liaise with external H&S authorities and the ETB as necessary. 5. Facilities Management and Building Development – Support the Principal in building management activities and Groundskeeping and manage maintenance and building contracts.– Support the maintenance and building procurement. 6. Compliance Management Systems – Support the Principal to ensure the compliant operation of the school in a range of areas including GDPR/data protection, SEAI returns, and copyright licensing. 7. Policy, Strategy and Action Plan Management Support – Provide administrative support to the planning and delivery of school policies, strategies and actions plans. 8. Supporting the Action Research Project – Actively participate in the Action Research Project by collecting and supplying data to evaluators about the tasks you carry out in this position. This may include filling out a weekly activity logs, answering questionnaires, engaging with field research or similar, and engaging with peers in the same role in other schools. PERSON SPECIFICATION Candidate Profile The ideal candidate will have the following education & training, knowledge and experience, skills and competencies: Education & Training Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied of vocational programme) or equivalentOrHave passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of comparable to Leaving Certificate standard or equivalent or higherOrHave appropriate relevant experience which encompasses equivalent skills and expertiseand Knowledge and Experience: Essential – Have a minimum of three (3) years’ experience in an administration role.– Demonstrable experience in financial administration such as budget management, financial record keeping, and other financial processes.– Excellent IT skills including proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and data entry software.– Proven experience in dealing with compliance matters such as data protection, health and safety, safeguarding protocols, financial audit requirements or similar.– Evidence of ability to work flexibly, both independently and collaboratively, to meet deadlines, achieve goals, and overcome challenges.– Strong communication skills with demonstrable experience in producing clear and effective written materials such as reports or similar documentation. Desirable: – Knowledge and experience of procurement processes.– A qualification/micro-credential in area relevant to the role such as administration, health and safety, data management, ICDL, or similar. Skills The successful candidate must have:· Excellent IT skills such as word processing and database management· A demonstrated ability to maintain confidentiality and professionalism due to the sensitive nature of school operations.· Excellent interpersonal skills with the ability to build and maintain strong working relationships with colleagues and various stakeholders.· Excellent planning and organisational skills and the ability to prioritise efficiently and effectively to manage a significant and evolving workload.· Enjoys working in a fast-paced work environment and adaptable to shifting priorities.· A willingness to take on new tasks, adapt to software not used before and learn new processes as required. Qualities: · Specialist Knowledge, Expertise and Self Development· Efficient with ICT systems· Strong Information Management/Processing & Decision Making· Highly Organised· Delivers Results & works well to deadlines· Flexible and Adaptable· Self-Reliant with Good Time Management· Team Player· Strong Interpersonal and Communication Skills· Commitment to Excellence and Drive· Thorough and Conscientious· Resilient and Persevering in the face of challenges and setbacks APPLICATION REQUIREMENTS · Cover letter to include statements of how you have demonstrated the competencies of:o Specialist Knowledge, Expertise and Self Developmento Information Management/Processingo Delivery of Resultso Teamworko Interpersonal and Communication Skillso Professional Practice, Commitment and Drive· Referees (name, role, contact no.)· CV (Digital) CONDITIONS OF SERVICE Terms of Appointment The appointment of this temporary Administrative Executive position will be for three years. The successful candidate will be employed by LWETB (not the Department of Education and Youth) on a 3-year fixed-purpose contract subject to a probationary period that will not exceed 12 months and will cease on completion of the pilot project. If at any time during the probation period, it appears that the appointee would not be suitable for final appointment the contract will be terminated. The Unfair Dismissals Acts 1977 to 2001 shall not apply to a dismissal consisting only of the expiry of the fixed term of this contract without its being renewed. Salary Point 1: €51,723. All appointments will be made at the first point of this salary scale and this is nonnegotiable. An incremental salary scale applies thereafter. The rate of remuneration may be adjusted from time to time in line with government pay policy. Reporting Structure The appointee will report directly to the school Principal. Annual Leave LWETB’S Annual Leave Year runs from January to December. The annual leave allowance for this position is 25 days per annum. Please note your annual leave entitlement will be pro-rata based on your start date. This allowance is subject to the usual conditions regarding the granting of annual leave. All office closures (other than normal public and bank holidays and Good Friday) are incorporated in your annual leave entitlement. Leave will be granted, subject to Line Management approval, which must be sought in advance. Termination The appointment will be terminated by one month’s notice in writing on either side. Pension This is not a public service role and the successful candidate will not be a public servant. Therefore this post will not entitle the successful candidate to a public service pension. However, effective 1 January 2026 if you are not already enrolled in a PRSA or a pension plan, you will automatically be enrolled in the National Auto-Enrolment Retirement Savings Scheme, called My Future Fund. Location This position will be located in Ballymahon Vocational School, Ballymahon, Co. Longford. New employees will be required to work in the relevant role for a minimum of six months to ensure they are fully trained in their job role before a hybrid working option is available to them. The six-month term may be extended at the discretion of the Principal and Director of Schools, subject to the role responsibilities. Authority to remote work is at the discretion of the Principal and Director of Schools and the maximum number of days approved for employees is two days per week. General The above represents the principal conditions of service and is not intended to be the comprehensive list of all terms and conditions of employment which will be set out in the successful candidate’s employment contract.
Technical Customer Service Associate
Are you a tech-savvy communicator with a passion for customer service? Do you thrive in fast-paced environments where every interaction makes a difference? Ready to grow your career with one of Ireland’s leading ICT providers? Join a Legacy of Innovation Our client is a well-established ICT services and solutions provider with over 40 years of excellence in innovation and customer service. They are currently seeking a Technical Customer Service Associate to join their Network Operations and Customer Support Centre in Enniscorthy, Co. Wexford . As the first point of contact for support queries, you’ll play a key role in delivering exceptional customer experiences through effective communication, service coordination, and technical problem-solving. You’ll also contribute directly to business insights by generating reports that support service performance tracking, invoicing, and operational planning. This is a fantastic opportunity to build your career in a structured ICT environment with clear growth paths in customer service, service delivery, and technical support. What You’ll Be Doing
Lead Document Controller
Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers. We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Lead Document Controller located in Dundalk, Ireland. Reporting to the Head of Projects, the Lead Document Controller role involves overseeing the daily operations of the Document Control team, ensuring efficient management of project documentation workflows, maintaining compliance with internal and client requirements, and driving continuous improvement in document control processes and reporting. What a typical day looks like:
Pharmacy Technician
Mulligans Pharmacy is a family-run business, established in 1957, that operates in the retail pharmacy sector, and occupies 19 sites across the south east of Ireland. This has been delivered through organic growth and acquisitions. We are currently recruiting for a part-time or full-time pharmacy technician at our Western Road Pharmacy. This role is suitable for anyone with a minimum of 18 months of experience working in dispensaries. Key Responsibilities: Why Join Us? At Mulligans Pharmacy, we pride ourselves on providing exceptional care to our community. You will be joining a supportive team where your contribution is valued, and opportunities for development are encouraged.
Electricians
· Permanent position available based in Tralee with opportunity to work on the delivery of a large & prestigious project · To build your career by assisting in the delivery of ‘leading edge’ engineering projects. · To work with a vibrant, agile and multi-functional team in delivering projects on time, safely, to budget and to the required quality standards. · To benefit from Kirby’s Career Development Programmes that will enhance your leadership capability. · To work with the best. To be considered you will have the following: · Candidates should have a trade background in Electrical services. · Minimum of 3 years’ experience in large scale industrial, Pharmaceutical, Life Sciences or Data Center projects. · Will have a current and up to date safe pass, manual handling, working at heights · Would be advantageous to possess abrasive wheels cert What Kirby look for in their employees: · Excellent communicator/strong interpersonal skills · Planner/Organised · Influencer · Conscientious · Decisive and action oriented · Team player · Attentive to detail and record keeper · Results oriented with the resilience to work under pressure
Maintenance Fitter
About the Role: As a Maintenance Fitter, you will be joining a dynamic team responsible for the mechanical maintenance and improvement of plant, processes, and equipment. Your role will include the operation of site utilities and facilities, with a focus on identifying opportunities for improvements. You will work closely with the Maintenance Engineer and Quality Engineers to ensure the Preventative Maintenance (PM) program is up to date. Key Responsibilities:
Business Change & Insights Manager
Remuneration The Salary scale for the post is: Grade VIII The Salary scale for the post (as at 01/08/2025) is: €82,258 - €82,997 - €86,243 - €89,502 - €92,736 - €95,983 - €99,213 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post and in line with the HSE’s Blended Working Policy. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There are currently 3 permanent whole-time vacancies available. A panel may be formed as a result of this campaign for Business Change and Insights Manager, Community Connect Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Reporting Relationship The Business Change and Insights Manager will report to the relevant Programme Manager for the specific areas of responsibility allocated, along with oversight and management across the breadth of the Programme as required. Key Working Relationships The post holder will engage extensively with the established project team including specialists in a variety of fields internal and external to the team, along with providers external to the HSE. These will include: · Discipline, Operational and Senior Management leads across the 6 Health Regions · Access and Integration · Technology & Transformation · Digital Health Clinical Office · National Clinical and Integrated Care Programmes · Planning and Performance · National Communications · Staffing Representative Organisations · Programme Management colleagues across different services · Identified super-users during system configuration and roll-out · The system vendor implementation team Purpose of the Post The post holder(s) will have a lead role in supporting Community Services across the areas of Business Change Management, Communications and National and Regional Reporting in the preparation for, rollout and implementation of the Community Connect programme along with ensuring the benefits of the clinical management system are realised post implementation. The post holder(s) will be responsible for: · Ensuring a coordinated approach to the development and implementation of the Community Connect programme across all six Health Regions and the relevant functions at HSE Centre. · Provide expert input into range of HSE Community Connect workstreams by providing subject matter expertise across one or more of the following areas of Business Change Management, Communications and National and Regional Reporting · Represent the Programme Director for Community Connect at senior meetings involving key decision makers on the Community Connect Program. · Assess and anticipate barriers to successful implementation of Community Connect within Community Services and identify mitigations for same in conjunction with key stakeholders. Principal Duties and Responsibilities The role includes the following duties and responsibilities: Project/Programme Management · Lead and collaborate with key stakeholders across Community Services, HSE Centre and HSE Technology and Transformation to ensure readiness of the Community Service landscape for implementation of Clinical Management System. · Implement robust project management methodologies and processes to enable successful project performance and delivery · Engage with external stakeholders such as Department of Health and the Mental Health Commission as required · Chair relevant project teams as required and oversee the work of any sub-groups to the Project Team · Manage the progress and completion of SCS-CMS tasks and activities. · Ensure approval and acceptance of project deliverables to agreed quality standards. · Ensure the appropriate level of governance is in place, is maintained and is adhered to throughout the project lifecycle. · Manage all aspects of project delivery through the full lifecycle from initiation to closure, including identification and management of risks, assumptions, issues and dependencies. · Map and plan the management of dependencies and liaise with other Project Managers to ensure that dependencies are effectively managed. · Oversee change management activities within the programme, ensuring that impacts to people, processes and systems are identified, assessed and addressed through structured plans that support stakeholder engagement, communications, training, and sustainable adoption of programme outcomes. Project Reporting & Data Analysis · Track and report on project progress to the relevant regional or national groups as required on the progress and status of the assigned projects. This includes producing project documents, reports and presentations to a high standard to meet the needs of diverse stakeholders. · Undertake complex analysis of data, including key performance indicators and other management information such as staff and service user sensitive information, evaluate the results and complete reports. Benefit Management · Drive Benefit realisation across the programme by aligning project deliverables with strategic business objectives and ensuring measurable value is delivered to stakeholders. · Establish and manage benefit tracking frameworks, integrating performance metrics to monitor progress, validate outcomes, and support continuous improvement throughout the program lifecycle Leadership, Team Development and Resourcing · Coordinate and lead the project team in a complex healthcare environment with significant change management challenges. · Demonstrate and build project management and change management capacity within the project team. · Manage the project teams’ development and identify areas for training and further skills development as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Liaise with HR and Procurement as necessary to ensure resources are acquired and utilised in line with all relevant policies and regulations. · Manage and report on the project budget and adhere to the requirements of HSE National Financial Regulations as appropriate. · Ensure all other resources necessary to the success of the project are identified and appropriately managed. Communications / Stakeholder Management · Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple project stakeholders. Strategic Vision and Healthcare Insights · Provide knowledge, experience and insight of Irish and international health care and policy systems to look strategically at challenges and issues that may arise. · Support other Projects to deliver on the National Strategy as required General · Deputise on Behalf of Programme Managers as and when required · Carry out any other duties as appropriate to the post as required by the Programme Manager · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Have a good understanding of the HSE Incident Management Framework and HSE Integrated Risk Policy as relevant. · Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant experience at a senior level working with key stakeholders across Community Service environment as relevant to this role. · Significant experience of developing and delivering service developments in community and integrated health and social care services. · Experience in project management and delivery of projects, in a fast paced environment at a senior level across the following areas, as relevant to the role: o Delivery of Project/Programme including appropriate governance and controls o Communications management and delivery o Stakeholder Management o Data analysis o Change Management o Risk, issue & dependency management o Benefits management · Experience of managing and developing a project team, driving and enabling significant change including a strong track record of delivering ICT enabled change projects, as relevant to the role Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Demonstrate knowledge of community health services, in particular the clinical and operational environment and accountability structures in the HSE. · Demonstrate knowledge of Digital Health and its applications in community services. · Demonstrate evidence of service monitoring/evaluation. · Demonstrate effective senior programme management skills. · Knowledge of HSE Reform Policies and Programmes with a particular understanding of how this will impact Community Services · Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources · Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion · Motivation and an innovative approach to the job within a changing working environment Commitment to a Quality Service Demonstrates: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · A client user and customer focus in the delivery of services · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality user focused services · An ability to cope with competing demands without a diminution in performance
Business Change & Insights Manager
Remuneration The Salary scale for the post is: Grade VIII The Salary scale for the post (as at 01/08/2025) is: €82,258 - €82,997 - €86,243 - €89,502 - €92,736 - €95,983 - €99,213 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post and in line with the HSE’s Blended Working Policy. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There are currently 3 permanent whole-time vacancies available. A panel may be formed as a result of this campaign for Business Change and Insights Manager, Community Connect Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Reporting Relationship The Business Change and Insights Manager will report to the relevant Programme Manager for the specific areas of responsibility allocated, along with oversight and management across the breadth of the Programme as required. Key Working Relationships The post holder will engage extensively with the established project team including specialists in a variety of fields internal and external to the team, along with providers external to the HSE. These will include: · Discipline, Operational and Senior Management leads across the 6 Health Regions · Access and Integration · Technology & Transformation · Digital Health Clinical Office · National Clinical and Integrated Care Programmes · Planning and Performance · National Communications · Staffing Representative Organisations · Programme Management colleagues across different services · Identified super-users during system configuration and roll-out · The system vendor implementation team Purpose of the Post The post holder(s) will have a lead role in supporting Community Services across the areas of Business Change Management, Communications and National and Regional Reporting in the preparation for, rollout and implementation of the Community Connect programme along with ensuring the benefits of the clinical management system are realised post implementation. The post holder(s) will be responsible for: · Ensuring a coordinated approach to the development and implementation of the Community Connect programme across all six Health Regions and the relevant functions at HSE Centre. · Provide expert input into range of HSE Community Connect workstreams by providing subject matter expertise across one or more of the following areas of Business Change Management, Communications and National and Regional Reporting · Represent the Programme Director for Community Connect at senior meetings involving key decision makers on the Community Connect Program. · Assess and anticipate barriers to successful implementation of Community Connect within Community Services and identify mitigations for same in conjunction with key stakeholders. Principal Duties and Responsibilities The role includes the following duties and responsibilities: Project/Programme Management · Lead and collaborate with key stakeholders across Community Services, HSE Centre and HSE Technology and Transformation to ensure readiness of the Community Service landscape for implementation of Clinical Management System. · Implement robust project management methodologies and processes to enable successful project performance and delivery · Engage with external stakeholders such as Department of Health and the Mental Health Commission as required · Chair relevant project teams as required and oversee the work of any sub-groups to the Project Team · Manage the progress and completion of SCS-CMS tasks and activities. · Ensure approval and acceptance of project deliverables to agreed quality standards. · Ensure the appropriate level of governance is in place, is maintained and is adhered to throughout the project lifecycle. · Manage all aspects of project delivery through the full lifecycle from initiation to closure, including identification and management of risks, assumptions, issues and dependencies. · Map and plan the management of dependencies and liaise with other Project Managers to ensure that dependencies are effectively managed. · Oversee change management activities within the programme, ensuring that impacts to people, processes and systems are identified, assessed and addressed through structured plans that support stakeholder engagement, communications, training, and sustainable adoption of programme outcomes. Project Reporting & Data Analysis · Track and report on project progress to the relevant regional or national groups as required on the progress and status of the assigned projects. This includes producing project documents, reports and presentations to a high standard to meet the needs of diverse stakeholders. · Undertake complex analysis of data, including key performance indicators and other management information such as staff and service user sensitive information, evaluate the results and complete reports. Benefit Management · Drive Benefit realisation across the programme by aligning project deliverables with strategic business objectives and ensuring measurable value is delivered to stakeholders. · Establish and manage benefit tracking frameworks, integrating performance metrics to monitor progress, validate outcomes, and support continuous improvement throughout the program lifecycle Leadership, Team Development and Resourcing · Coordinate and lead the project team in a complex healthcare environment with significant change management challenges. · Demonstrate and build project management and change management capacity within the project team. · Manage the project teams’ development and identify areas for training and further skills development as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Liaise with HR and Procurement as necessary to ensure resources are acquired and utilised in line with all relevant policies and regulations. · Manage and report on the project budget and adhere to the requirements of HSE National Financial Regulations as appropriate. · Ensure all other resources necessary to the success of the project are identified and appropriately managed. Communications / Stakeholder Management · Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple project stakeholders. Strategic Vision and Healthcare Insights · Provide knowledge, experience and insight of Irish and international health care and policy systems to look strategically at challenges and issues that may arise. · Support other Projects to deliver on the National Strategy as required General · Deputise on Behalf of Programme Managers as and when required · Carry out any other duties as appropriate to the post as required by the Programme Manager · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Have a good understanding of the HSE Incident Management Framework and HSE Integrated Risk Policy as relevant. · Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant experience at a senior level working with key stakeholders across Community Service environment as relevant to this role. · Significant experience of developing and delivering service developments in community and integrated health and social care services. · Experience in project management and delivery of projects, in a fast paced environment at a senior level across the following areas, as relevant to the role: o Delivery of Project/Programme including appropriate governance and controls o Communications management and delivery o Stakeholder Management o Data analysis o Change Management o Risk, issue & dependency management o Benefits management · Experience of managing and developing a project team, driving and enabling significant change including a strong track record of delivering ICT enabled change projects, as relevant to the role Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Demonstrate knowledge of community health services, in particular the clinical and operational environment and accountability structures in the HSE. · Demonstrate knowledge of Digital Health and its applications in community services. · Demonstrate evidence of service monitoring/evaluation. · Demonstrate effective senior programme management skills. · Knowledge of HSE Reform Policies and Programmes with a particular understanding of how this will impact Community Services · Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources · Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion · Motivation and an innovative approach to the job within a changing working environment Commitment to a Quality Service Demonstrates: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · A client user and customer focus in the delivery of services · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality user focused services · An ability to cope with competing demands without a diminution in performance
Business Change & Insights Manager
Remuneration The Salary scale for the post is: Grade VIII The Salary scale for the post (as at 01/08/2025) is: €82,258 - €82,997 - €86,243 - €89,502 - €92,736 - €95,983 - €99,213 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post and in line with the HSE’s Blended Working Policy. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There are currently 3 permanent whole-time vacancies available. A panel may be formed as a result of this campaign for Business Change and Insights Manager, Community Connect Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Reporting Relationship The Business Change and Insights Manager will report to the relevant Programme Manager for the specific areas of responsibility allocated, along with oversight and management across the breadth of the Programme as required. Key Working Relationships The post holder will engage extensively with the established project team including specialists in a variety of fields internal and external to the team, along with providers external to the HSE. These will include: · Discipline, Operational and Senior Management leads across the 6 Health Regions · Access and Integration · Technology & Transformation · Digital Health Clinical Office · National Clinical and Integrated Care Programmes · Planning and Performance · National Communications · Staffing Representative Organisations · Programme Management colleagues across different services · Identified super-users during system configuration and roll-out · The system vendor implementation team Purpose of the Post The post holder(s) will have a lead role in supporting Community Services across the areas of Business Change Management, Communications and National and Regional Reporting in the preparation for, rollout and implementation of the Community Connect programme along with ensuring the benefits of the clinical management system are realised post implementation. The post holder(s) will be responsible for: · Ensuring a coordinated approach to the development and implementation of the Community Connect programme across all six Health Regions and the relevant functions at HSE Centre. · Provide expert input into range of HSE Community Connect workstreams by providing subject matter expertise across one or more of the following areas of Business Change Management, Communications and National and Regional Reporting · Represent the Programme Director for Community Connect at senior meetings involving key decision makers on the Community Connect Program. · Assess and anticipate barriers to successful implementation of Community Connect within Community Services and identify mitigations for same in conjunction with key stakeholders. Principal Duties and Responsibilities The role includes the following duties and responsibilities: Project/Programme Management · Lead and collaborate with key stakeholders across Community Services, HSE Centre and HSE Technology and Transformation to ensure readiness of the Community Service landscape for implementation of Clinical Management System. · Implement robust project management methodologies and processes to enable successful project performance and delivery · Engage with external stakeholders such as Department of Health and the Mental Health Commission as required · Chair relevant project teams as required and oversee the work of any sub-groups to the Project Team · Manage the progress and completion of SCS-CMS tasks and activities. · Ensure approval and acceptance of project deliverables to agreed quality standards. · Ensure the appropriate level of governance is in place, is maintained and is adhered to throughout the project lifecycle. · Manage all aspects of project delivery through the full lifecycle from initiation to closure, including identification and management of risks, assumptions, issues and dependencies. · Map and plan the management of dependencies and liaise with other Project Managers to ensure that dependencies are effectively managed. · Oversee change management activities within the programme, ensuring that impacts to people, processes and systems are identified, assessed and addressed through structured plans that support stakeholder engagement, communications, training, and sustainable adoption of programme outcomes. Project Reporting & Data Analysis · Track and report on project progress to the relevant regional or national groups as required on the progress and status of the assigned projects. This includes producing project documents, reports and presentations to a high standard to meet the needs of diverse stakeholders. · Undertake complex analysis of data, including key performance indicators and other management information such as staff and service user sensitive information, evaluate the results and complete reports. Benefit Management · Drive Benefit realisation across the programme by aligning project deliverables with strategic business objectives and ensuring measurable value is delivered to stakeholders. · Establish and manage benefit tracking frameworks, integrating performance metrics to monitor progress, validate outcomes, and support continuous improvement throughout the program lifecycle Leadership, Team Development and Resourcing · Coordinate and lead the project team in a complex healthcare environment with significant change management challenges. · Demonstrate and build project management and change management capacity within the project team. · Manage the project teams’ development and identify areas for training and further skills development as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Liaise with HR and Procurement as necessary to ensure resources are acquired and utilised in line with all relevant policies and regulations. · Manage and report on the project budget and adhere to the requirements of HSE National Financial Regulations as appropriate. · Ensure all other resources necessary to the success of the project are identified and appropriately managed. Communications / Stakeholder Management · Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple project stakeholders. Strategic Vision and Healthcare Insights · Provide knowledge, experience and insight of Irish and international health care and policy systems to look strategically at challenges and issues that may arise. · Support other Projects to deliver on the National Strategy as required General · Deputise on Behalf of Programme Managers as and when required · Carry out any other duties as appropriate to the post as required by the Programme Manager · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Have a good understanding of the HSE Incident Management Framework and HSE Integrated Risk Policy as relevant. · Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant experience at a senior level working with key stakeholders across Community Service environment as relevant to this role. · Significant experience of developing and delivering service developments in community and integrated health and social care services. · Experience in project management and delivery of projects, in a fast paced environment at a senior level across the following areas, as relevant to the role: o Delivery of Project/Programme including appropriate governance and controls o Communications management and delivery o Stakeholder Management o Data analysis o Change Management o Risk, issue & dependency management o Benefits management · Experience of managing and developing a project team, driving and enabling significant change including a strong track record of delivering ICT enabled change projects, as relevant to the role Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Demonstrate knowledge of community health services, in particular the clinical and operational environment and accountability structures in the HSE. · Demonstrate knowledge of Digital Health and its applications in community services. · Demonstrate evidence of service monitoring/evaluation. · Demonstrate effective senior programme management skills. · Knowledge of HSE Reform Policies and Programmes with a particular understanding of how this will impact Community Services · Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources · Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion · Motivation and an innovative approach to the job within a changing working environment Commitment to a Quality Service Demonstrates: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · A client user and customer focus in the delivery of services · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality user focused services · An ability to cope with competing demands without a diminution in performance
