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Sort by: relevance | dateSocial Care Workers, Residential Services
Social Care Worker – Residential Services (Service Area 4) Location: Greater Dublin Area Contract Type: Full-Time and Part-Time Permanent Contracts Available Join Our Team at St. Michael’s House St. Michael’s House is currently recruiting Social Care Workers to join our community residential services in Service Area 4 – Nurse-Led Service , supporting adults with intellectual disabilities . This is an excellent opportunity to be part of a dedicated and skilled staff team delivering high-quality, person-centred supports in a residential environment. You will work collaboratively with Clinical Nurse Managers (CNMs) , a multi-disciplinary team , and families to support the wellbeing and independence of residents. As a Social Care Worker, you will also support and work collaboratively within the team in delivering a holistic service , working within a biopsychosocial model to ensure that all individual needs—physical, emotional, social, and psychological—are fully met. About St. Michael’s House St. Michael’s House is a leading provider of community-based services for men, women, and children with intellectual disabilities across 170 locations in the greater Dublin area. We support over 1,950 people, with a wide impact on families and communities. Our mission is to provide a quality, person-centred service that promotes independence, dignity, and inclusion. We are funded by the Health Service Executive (HSE), TUSLA, and the Department of Education and Skills. Essential Criteria How to Apply To complete your application, please: Upload a CV and cover letter Attach any relevant documentation Only shortlisted candidates will be contacted. Please ensure your application includes a valid email address. Make a Difference At St. Michael’s House, we are committed to empowering individuals with intellectual disabilities to live full and meaningful lives. If you are passionate about person-centred care and are looking for a supportive, rewarding career in social care, we want to hear from you. Apply today and join our team in Service Area 4 Informal enquiries for this post can be made to Maria Deaton at Maria.Deaton@smh.ie Closing date for receipt of applications at 5pm, 9th Feb 2026 Candidates should note that canvassing will disqualify them. St. Michael’s House is an equal opportunities employer.
Healthcare Assistant
Job Overview Care Assistants support individuals in the community by helping them maintain independence, dignity, and quality of life. This community-based role involves assisting people who experience difficulties with daily living activities. Service users may include vulnerable adults, older people, or individuals with physical or learning disabilities. The Care Assistant reports to the Client Service Manager and Client Supervisors and, ultimately, to the Company Directors. Main Purpose of the Role To work as part of a geographically assigned team of Healthcare Assistants under the direction of the Clinical Director, Client Service Manager, and Client Supervisors. The role involves delivering high-quality, person-centred care that enables service users to continue living independently at home with minimal reliance on others. The Care Assistant will promote a caring and respectful environment through high standards of professional practice that address the physical, emotional, social, intellectual, and spiritual needs of service users. Care is delivered in accordance with agreed care plans, with ongoing contribution to the review and development of those plans. Key Accountabilities The Care Assistant is responsible for the safe, professional delivery of personal and practical care in line with individual care plans and the HIQA Safer Better Healthcare Standards . Duties may include, but are not limited to:
Medical Assessment/injury Unit Administration Supervisor
Grade V Medical Assessment/Injury Unit Administration Supervisor Job Specification & Terms and Conditions Job Title and Grade Grade V (Grade Code 0566) Remuneration The Salary scale for the post as at 01/08/2025 is: €51,718, €53,265, €54,843, €56,456, €58,078, €59,969, €61,866 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Campaign Reference SCH/008/2026 Closing Date Monday 9th February 2026 @17:00hrs Proposed Interview Date (s) Interviews will be held as soon as possible after the closing date. This is subject to change. Candidates will normally be given at least two weeks’ notice of interview. The timescale may be reduced in exceptional circumstances. Taking up Appointment A start date will be indicated at job offer stage. Location of Post Ospidéal Cholm Cille, Bóthar Bhré, Baile Uí Lachnáin, Co. Bhaile Átha Cliath D18 V9K1 St. Columcille's Hospital, Bray Road, Loughlinstown, Co. Dublin D18 V9K1 There is currently one permanent, whole-time vacancy available in St Columcille’s Hospital. A panel may be formed as a result of this campaign for Grade V Radiology Information Systems Manager from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries We welcome enquiries about the role. Name: Lorraine O’Toole Email: GMoffice@hse.ie Telephone: 012115214 Details of Service St. Columcille’s Hospital is located on the border of County Wicklow. It is a model 2 hospital and is aligning itself to the Sláintecare vision. It has 117 inpatient beds and provides a range of services to a diverse population covering South County Dublin and County Wicklow. St. Columcille’s Hospital is committed to providing a quality, patient focused service in a way that meets all patient needs in an equitable, efficient and safe manner. We acknowledge the contribution of each member of staff and aim to encourage and support them in their on-going professional development. Services include a 7/7 Local Injury Unit, 7/7 Medical Assessment Unit, 113 medical inpatient beds incorporating Stroke & Ortho Rehab Units, Endoscopy, a 5/7 Day Surgery Unit, an Outpatient Department, Radiology and various diagnostic services for local GPs. St. Columcille’s Hospital acts as a hub and spoke model for integrated care. Located in St. Columcille’s Hospital is the National Centre for all obesity management and the National Gender Service. Reporting Relationship This role reports to the Grade VII, Administration & Consumer Affairs Manager or other nominated manager as required. Key Working Relationships The post holder will be expected to work on his / her own initiative and also to contribute as a member of the relevant hospital teams and will work closely with the CNM II and ADON Unscheduled Care, Consultants, NCHDs or other nominated Senior manager and in addition to assisting with the management of the administration services, the post holder will engage with: Administration · Ensure the efficient day-to-day administration of area of responsibility. · Ensure deadlines are met and that service levels are maintained. · Ensure policies and procedures are well documented, understood and adhered to. · Ensure that archives and records are accurate, maintained confidentially and readily available to the appropriate authority. · Ensure line management is kept informed of issues. · Ensure that stakeholders are kept informed and that their views are communicated to middle management. · Maximise the use technology in ensuring work is completed to a high standard. Customer Service · Promote and maintain a customer focused environment by ensuring service users / customers are treated with dignity and respect. · Seek feedback from service users / customers and implement change to incorporate same, in agreement with Line Manager. Human Resources / Supervision of Staff · Supervise and ensure the wellbeing of staff within own remit. · Ensure an even distribution of workload amongst the team, taking into account absence due to annual leave etc. · Create and promote a positive working environment among staff members which contributes to maintaining and enhancing effective working relationships. · Promote cooperation and working in harmony with other teams and disciplines. · Deal with under performance in a timely and constructive manner. · Identify training and development needs of staff in own area. · Pursue and promote continuous professional development in order to develop management expertise and professional knowledge. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. Service Delivery and Improvement · Ensure accurate attention to detail in own work and work of team. · Actively participate in innovation and support change and improvement initiatives within the service; adapt local work practices ensuring team knows how to action changes. · Monitor efficiency of service provided by team, identify and implement changes to the administration of the service where inefficiencies arise. · Encourage and support staff through change processes. Standards, Policies, Procedures & Legislation · Maintain own knowledge of relevant HSE policies, procedures, guidelines and practices to perform the role effectively and to ensure current work standards are met by own team. · Maintain own knowledge of relevant regulations and legislation e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR. · Adequately identifies, assesses, manages and monitors risk within their area of responsibility. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc.and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience This campaign is confined to staff who are currently employed by the HSE, TUSLA, other statutory health agencies*, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 as per Workplace Relations Commission agreement -161867 * View the list of other statutory health agencies Candidates must have at the latest date of application: - 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004. Or (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish (1). Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or (iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction Or (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. 2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements · Have supervisor experience within theHSE relevant to the role · Experience of providing administrate support working in a complex environment including managing concurrent projects of work whilst ensuring compliance and accuracy. · Experience in with the preparation of documents, reports, presentations and audits, as relevant to the role. · Experience in a role which has involved working with senior management and other key internal and external stakeholders Other requirements specific to the post · All posts in St Columcille’s General Hospital require a high level of flexibility to ensure the delivery of an effective and efficient service. Therefore, the post holder will be required to demonstrate flexibility as and when required. · Access to appropriate transport in order to fulfil the requirements of the role. · Candidates will be required to take up duty within 6 weeks of receipt of the formal offer of employment Skills, competencies and/or knowledge Professional Knowledge & Experience For example: · Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role. · Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. · Demonstrate the ability to work in line with relevant policies and procedures. · Demonstrate commitment to developing own professional knowledge and expertise. Planning and Managing Resources For example: · Demonstrate the ability to effectively plan and manage own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. · The ability to manage deadlines and effectively handle multiple tasks. · The ability to manage within allocated resources and a capacity to respond to changes in a plan. · Maintains an awareness of value for money. Commitment to a Quality Service For example: · Demonstrate an awareness and appreciation of the service user and a strong commitment to providing a quality service. · Embraces and promotes the change agenda; demonstrates flexibility and initiative including the ability to adapt to and implement change. · Supports team through service improvement / change processes. Evaluating Information, Problem Solving & Decision Making For example: · Demonstrate numeracy skills, an ability to analyse and evaluate information and make effective decisions. Recognises when it is appropriate to refer decisions to a higher level of management. · Demonstrate initiative in the resolution of issues arising / problem solving and proactively develop new proposals and recommend solutions. · Makes decisions and solves problems in a timely manner before they accumulate. Team working For example: · Demonstrate the ability to work on own initiative as well as part of a team, promoting a positive team spirit. · Demonstrate leadership potential, the ability to manage the performance of others and support staff development. · Works as part of the team to establish a shared sense of purpose and unity. Communications & Interpersonal Skills For example: · Demonstrate excellent communication and interpersonal skills including the ability to present (verbal & written) information in a clear and concise manner. · Demonstrate the ability to influence people and events and the ability to build and maintain relationships with a variety of stakeholders. · Treats others with dignity and respect. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore, it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition. For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/ Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles that should be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards that should be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. The CPSA Code of Practice can be accessed via https://www.cpsa.ie/ . The reform programme outlined for the Health Services may impact on this role and as structures change the job specification may be reviewed. This job specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Grade V Terms and Conditions of Employment Tenure The current vacancy is permanent and whole time The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale for the post as at 01/08/2025 is: €51,718, €53,265, €54,843, €56,456, €58,078, €59,969, €61,866 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual Leave The annual leave associated with the post will be confirmed at contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. For further information, guidance and resources please visit: HSE Children First webpage . Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS . [1] A template SSSS and guidelines are available on the National Health and Safety Function, here: https://www.hse.ie/eng/staff/safetywellbeing/about%20us/ [2] See link on health and safety web-pages to latest Incident Management Policy [LO1]Line
Radiology Information Services Manager
Grade V Radiology Information Systems Manager Job Specification & Terms and Conditions Job Title, Grade Code Grade V Radiology Information Systems Manager Grád V Bainisteoir Córas Faisnéise Radaeolaíochta (Grade Code: 0566) Remuneration The Salary scale for the post as at 01/08/2025 is: €51,718, €53,265, €54,843, €56,456, €58,078, €59,969, €61,866 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Campaign Reference SCH/007/2026 Closing Date Monday 9th February 2026 @17:00hrs Proposed Interview Date (s) Interviews will be held as soon as possible after the closing date. This is subject to change. Candidates will normally be given at least two weeks’ notice of interview. The timescale may be reduced in exceptional circumstances. Taking up Appointment A start date will be indicated at job offer stage. Location of Post Ospidéal Cholm Cille, Bóthar Bhré, Baile Uí Lachnáin, Co. Bhaile Átha Cliath D18 V9K1 St. Columcille's Hospital, Bray Road, Loughlinstown, Co. Dublin D18 V9K1 There is currently one permanent, whole-time vacancy available in St Columcille’s Hospital. A panel may be formed as a result of this campaign for Grade V Radiology Information Systems Manager from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries We welcome enquiries about the role. Contact for further information about the role: - Name: Suzanne Kirk, HR Manager, St Columcille’s Hospital Email: Suzanne.kirk@hse.ie Telephone: 01-2115064 Details of Service St. Columcille’s Hospital is located on the border of County Wicklow. It is a model 2 hospital and is aligning itself to the Sláintecare vision. It has 117 inpatient beds and provides a range of services to a diverse population covering South County Dublin and County Wicklow. St. Columcille’s Hospital is committed to providing a quality, patient focused service in a way that meets all patient needs in an equitable, efficient and safe manner. We acknowledge the contribution of each member of staff and aim to encourage and support them in their on-going professional development. Services include a 7/7 Local Injury Unit, 7/7 Medical Assessment Unit, 113 medical inpatient beds incorporating Stroke & Ortho Rehab Units, Endoscopy, a 5/7 Day Surgery Unit, an Outpatient Department, Radiology and various diagnostic services for local GPs. St. Columcille’s Hospital acts as a hub and spoke model for integrated care. Located in St. Columcille’s Hospital is the National Centre for all obesity management and the National Gender Service. Reporting Relationship This role reports to the Grade VII, Administration & Consumer Affairs Manager or other nominated manager. Key Working Relationships To ensure the Administration Function within the Radiology Department operates efficiently and effectively and to ensure delivery of a high-quality service in the appropriate administrative areas of responsibility which includes the supervision of assigned staff. The successful candidate will manage the operational performance of the National Integrated Medical Imaging System (NIMIS) & Radiology Information System (RIS) at St Columcille’s Hospital and lead out on the implementation of new developments on NIMIS across the Hospital. Purpose of the Post To ensure the Administration Function within the Radiology Department operates efficiently and effectively and to ensure delivery of a high-quality service in the appropriate administrative areas of responsibility which includes the supervision of assigned staff. The successful candidate will manage the operational performance of the National Integrated Medical Imaging System (NIMIS) & Radiology Information System (RIS) at St Columcille’s Hospital and lead out on the implementation of new developments on NIMIS across St Columcille’s Hospital. Principal Duties and Responsibilities The position of the Grade V Radiology Information Systems Manager (RIS) encompasses both managerial and administrative responsibilities which include the following: Principal Duties • Administration duties as assigned by Line Manager, Radiology Services Manager/Consultant Radiologists/Operations Manager. • Manage all functionalities of the following NIMIS Programmes, NIMIS RIS, Peervue Alert System, NIMIS Metric Statistical program, Healthlink and BEAM Image Transfer. • Ensure the smooth operation of NIMIS for all Hospital users. • Monitor and maintain the live worklist of orders entered on NIMIS to ensure they are entered correctly and follow national standards and cancel those that do not meet standards. • Cancel any orders on NIMIS for patients who have failed to attend their appointment. • Compile and send cancellation notifications to the relevant ordering physicians. • Create new users on NIMIS and modify access change passwords for existing users. • Provide NIMIS training to all Administration & Radiology staff. • Monitor the flow of information between the NIMIS RIS and PACS and all thirdparty systems. • Clean up exams still in Arrived Status on RIS and investigate why they have no images. • Monitor Exams in a Filmed Status on RIS and investigate any exams that have not been reported within recommended timeframe and if necessary, bring to the attention of reporting consultants. • Monitor the Scheduling worklists and investigate any exams that have not been scheduled within an appropriate timeframe. • Monitor the Vetting module worklists for any exams that are still awaiting vetting and bring any unvetted exams to the attention of the relevant vetting Consultant or Radiology Services Manager. • Generate all statistical reports that may be required using NIMIS RIS, PACS and NIMIS Metrix. Waiting list timeframes, waiting list numbers, reporting turnaround times, number of examinations performed monthly and yearly, etc. • Investigate patient records access and end user activity on NIMIS as required for auditing purposes or if investigating any complaints or issues. • Investigate and troubleshoot any unexpected issues or breakdown of service within NIMIS and fix any issues to restore normal operations. • Report any issues that cannot be resolved locally to Change Healthcare or local IT and work with the relevant services to try and resolve the issue. • Report any broken or faulty NIMIS equipment to Change Healthcare and organise for the repair or replacement of such equipment. • Create, close and modify Exam room resources on NIMIS as required and create, close or modify any appointment slots assigned to these resources for Radiology. • Create new locations on NIMIS as new locations open within the hospital. • Enable or disable orderable examination codes on NIMIS as required. • Create and modify Appointment letters and cancellation reasons on NIMIS as required. • Compile and disseminate a list of reported exams weekly to all Internal Consultants and their secretaries. • Monitor Healthlink for failed reports sent from NIMIS to the various referring GP’s. • Send and receive imaging via BEAM Digital Transfer to and from other hospitals and private facilities not on NIMIS. • Monitor the PeerVue Alert System for exams that have been marked as having Urgent or unexpected / significant findings and contact the requesting Consultant or GP informing them of such findings within nationally set timeframes. • Participate in meetings and information sessions with NIMIS National Team, Change Healthcare and other NIMIS sites RIS and PACS Managers. • Test any new equipment, programmes or modifications to existing programmes within NIMIS to ensure they function as expected before implementation. • Participate in the testing of third-party systems that may be connected to NIMIS to ensure functionality is maintained correctly across all systems. • Implement new features on NIMIS and provide the required training to relevant staff. • Help create and update PPPG’s that are connected to NIMIS and its operation. • Send communication to all end users regarding NIMIS downtime, issues or problems currently affecting NIMIS, etc. • Manage, build, test and provide training for the new CRIS RIS system once it is scheduled for release. • Oversee the admin teams leave requests, rosters, staff issues, managing the PeerVue system and all other queries that may arise. • Rotate within other admin positions within the Radiology Dept. when the service needs require it. • Involved with representation of the Hospital at external/internal site visits and conference calls as required in trouble shooting issues and developing additional workflows/skills as required to meet the demands of the service. • Generate statistical reports on a regular basis using the Metrix and ensuring these are presented in an accurate and user friendly manner, liaising with Radiology Services Manager/Consultant Radiologists/Clinical Leads/PACs and Operations Manager, Clinical Services on reports required to include: inpatient diagnostics, turnaround times, service demand reports, daily appointments summary, Cancellation and DNA reports, Filmed Log, scheduled and unscheduled log Reports, Peervue Reports, Extended Running Order Reports. • Involved with providing training on the RIS system to Hospital users as required, this can be face to face or remote. • Responsible for updating GPs (enabling and disabling) on system in conjunction with Healthlink ensuring accurate data is always captured. Linking these GPs to the appropriate patient to ensure the report is issued to the external source in an appropriate and timely manner. Monitoring the reports going via Healthlink and investigating any errors associates with same. • Involved with the drafting of standard operational protocols, policies and procedures both new and review and providing these for sign off by the Radiology Management Team. • Involved in the outsourcing/insourcing process in line with PACS and RIS, ensuring the workflows are streamlined for the administration team. • Link with the Administration & Consumer Affairs Manager on administration issues. • Management of staff and all administrative duties pertaining to same. • Management of staff leave within department, ensuring adequate cross cover is available. Administration • Ensure the efficient day-to-day administration of area of responsibility. • Ensure deadlines are met and that service levels are maintained. • Ensure policies and procedures are well documented, understood and adhered to. • Ensure that archives and records are accurate, maintained confidentially and readily available to the appropriate authority. • Ensure line management is kept informed of issues. • Ensure that stakeholders are kept informed and that their views are communicated to middle management. • Maximise the use technology in ensuring work is completed to a high standard. Customer Service • Promote and maintain a customer focused environment by ensuring service users / customers are treated with dignity and respect. • Seek feedback from service users / customers and implement change to incorporate same, in agreement with Line Manager. Human Resources / Supervision of Staff • Supervise and ensure the wellbeing of staff within own remit. • Ensure an even distribution of workload amongst the team, taking into account absence due to annual leave etc. • Create and promote a positive working environment among staff members which contributes to maintaining and enhancing effective working relationships. • Promote cooperation and working in harmony with other teams and disciplines. • Deal with under performance in a timely and constructive manner. • Identify training and development needs of staff in own area. • Pursue and promote continuous professional development in order to develop management expertise and professional knowledge. • Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. Service Delivery and Improvement • Ensure accurate attention to detail in own work and work of team. • Actively participate in innovation and support change and improvement initiatives within the service; adapt local work practices ensuring team knows how to action changes. • Monitor efficiency of service provided by team, identify and implement changes to the administration of the service where inefficiencies arise. • Encourage and support staff through change processes. Standards, Policies, Procedures & Legislation • Maintain own knowledge of relevant HSE policies, procedures, guidelines and practices to perform the role effectively and to ensure current work standards are met by own team. • Maintain own knowledge of relevant regulations and legislation e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR. • Adequately identifies, assesses, manages and monitors risk within their area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc.and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience This campaign is confined to staff who are currently employed by the HSE, TUSLA, other statutory health agencies*, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 as per Workplace Relations Commission agreement -161867 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: Have satisfactory experience as a clerical officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 OR Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irisp. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. OR Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. OR Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher-level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. AND (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability and management ability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements Must have the following experience: • Working knowledge of the National Integrated Medical Imaging System (NIMIS) • Knowledge and experience using Radiology Information System (RIS) • Knowledge of the benefits of integrated Radiology Information System (RIS) and Communication System (PACs) • Have a working knowledge of hospital information system to include Patient Administration System e.g. (iPMS) MS Office Other Requirements Specific to the Post • All posts in St Columcille’s General Hospital require a high level of flexibility to ensure the delivery of an effective and efficient service. Therefore, the post holder will be required to demonstrate flexibility as and when required. • Access to appropriate transport in order to fulfil the requirements of the role. • Candidates will be required to take up duty within 6 weeks of receipt of the formal offer of employment Additional Eligibility Requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, Competencies and/or Knowledge Candidates must demonstrate: Professional Knowledge & Experience Relevant to the Role • Demonstrate extensive knowledge and experience using NIMIS & RIS • Demonstrate excellent MS Office skills to include, Word, Excel and PowerPoint • Demonstrate knowledge and experience of using an email system effectively e.g. Outlook Lotus Notes • Demonstrate a working knowledge of TPro, iPMS & SAP • Knowledge of Policies and Procedures relevant to the role i.e. Dignity at Work, • Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. • Demonstrate the ability to work in line with relevant policies and procedures. • Demonstrate commitment to developing own professional knowledge and expertise Planning and Managing Resources • Demonstrate the ability to effectively plan and manage own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. • The ability to manage deadlines and effectively handle multiple tasks. • The ability to manage within allocated resources and a capacity to respond to changes in a plan. • Maintains an awareness of value for money. Commitment to a Quality Service · Demonstrate an awareness and appreciation of the service user and a strong commitment to providing a quality service. • Embraces and promotes the change agenda; demonstrates flexibility and initiative including the ability to adapt to and implement change. • Supports team through service improvement / change processes. Evaluating Information, Problem Solving & Decision Making • Demonstrate an ability to analyse and evaluate information and make effective decisions. Recognises when it is appropriate to refer decisions to a higher level of management. • Demonstrate initiative in the resolution of issues arising / problem solving and proactively develop new proposals and recommend solutions. • Makes decisions and solves problems in a timely manner before they accumulate. Team working • Demonstrate the ability to work on own initiative as well as part of a team, promoting a positive team spirit. • Demonstrate leadership potential, the ability to manage the performance of others and support staff development. • Works as part of the team to establish a shared sense of purpose and unity. Communications & Interpersonal Skills • Demonstrate excellent communication and interpersonal skills including the ability to present (verbal & written) information in a clear and concise manner. • Demonstrate the ability to influence people and events and the ability to build and maintain relationships with a variety of stakeholders. • Treats others with dignity and respect Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out based on information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore, it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition. Read more about the HSE’s commitment to Diversity, Equality and Inclusion Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles to be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards to be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. Read the CPSA Code of Practice . The reform programme outlined for the health services may impact on this role, and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Grade V Radiology Information Systems Manager Terms and Conditions of Employment Tenure The current vacancy available is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st of January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26-week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. All Mandated Persons under the Children First Act 2015, within the HSE, are appointed as Designated Officers under the Protections for Persons Reporting Child Abuse Act, 1998. Mandated Persons such as line managers, doctors, nurses, physiotherapists, occupational therapists, speech and language therapists, social workers, social care workers, and emergency technicians have additional responsibilities. You should check if you are a Mandated Person and be familiar with the related roles and legal responsibilities. Visit HSE Children First f or further information, guidance and resources. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site-Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1]A template SSSS and guidelines are available o n writing your site or service safety statement . [2] Structures and processes for effectiv e incident management and review of incidents.
Administrator
Salary Scale The salary for this post ranges from €35,609 to €54,914 per annum Secure unit allowance – €2,702 Working Hours Full time, 35 hours per week Principal Duties and Responsibilities Under the overall direction of the Department Manager, the primary duties and responsibilities of the position will include:
Business Development Representative
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team Workday is looking for Business Development Representatives to join our expanding team. We are looking for driven individuals to be able to proactively build relationships with prospects for Workday, dealing closely with our accounts executive team based across EMEA to develop sales activity. This role will give you excellent exposure working with other departments within Workday such as Sales, Marketing, Operations and other departments when required. About the Role In this role, you will apply your consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors. Success relies on using effective selling strategies to optimally position Workday as a viable alternative to legacy solutions, while educating the market on our technology and applications. You will help generate new business opportunities through strategic outbound calling and prospecting into enterprise companies. What We Offer Intensive Training & Certification : Every teammate attends a new-hire induction day and will undergo certifications during the role in addition to their ramp up. Fun & International Team : The team is made up of individuals from all over the world, forming a multicultural work environment and a very fun social scene that’s accommodating for all. Industry-Leading Compensation & Benefits: Your competitive base salary & commission structure will be combined with our amazing Workday benefits . Career Development & Progression: Our Internal Career Days are designed to help you discover your next big opportunity within the company. Explore diverse roles, gain insights from "A Day in the Life" sessions, sharpen your skills with mock interviews, connect directly with hiring managers, and receive personalised interview coaching to confidently take your next step. About You Basic Qualifications Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
People Operations Coordinator
Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone - where every one of us can be our true, authentic selves, every single day. For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It’s the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don’t just embrace our differences – we celebrate them. Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are – and that’s something we are really proud of. Which is why we’ve summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive. The People Operations team plays a key role in shaping PHX Ireland into a best-in-class HR function. We focus on building and improving systems and processes that deliver consistent, high-quality HR services across the business. This role is ideal for someone who enjoys working as part of a collaborative team and takes pride in delivering an excellent service experience. The People Operations team provides centralised HR support to multiple legal entities within PHX Ireland, offering great exposure across the organisation. You will thrive in a fast-paced, high-volume environment, where no two days are the same. The role involves providing timely and accurate HR administrative support, ensuring all tasks are completed efficiently while supporting employees and stakeholders throughout the business. The People Operations Coordinator role sits in the HR Operations Team which sits within the HR Business Partner (HRBP) team for PHX Ireland. This role acts as the first point of contact for employee and manager queries and is responsible for managing HR cases via Salesforce. Why You’ll Love Working With Us: 👶 Family comes first: Life Stage Policies including maternity and paternity pay 🛍️ Perks you’ll actually use: Generous in store discounts 💸 Pension Support: We contribute to your future 💰 We reward performance: annual bonus 💼 We’ve got your back: employee assistance programme and wellbeing initiatives 🌈 Belonging at Work: Inclusive, welcoming team culture where you’re valued for you . What You’ll Be Doing: • Provide accurate and efficient administrative support, helping to deliver a positive HR experience for colleagues across the business. • Be the first point of contact for day-to-day HR queries, gaining hands-on exposure to a wide range of HR activities. • Manage and maintain accurate colleague records ,ensuring information is kept up to date and handled with care and confidentiality. • Proactively support and maintain HR and time management systems in line with company policies, building strong system and process knowledge. • Assist in HR processes such as contract renewals, planned absences (including maternity and parental leave), and related communications, developing a well-rounded understanding of the employee lifecycle. • update HR databases and help prepare regular reports and statistics, strengthening your analytical and reporting skills. • Support invoice processing and work closely with payroll on colleague changes, gaining valuable cross-functional experience. • You’ll assist with leaver processes, including benefits close-out, record management, and feedback collation where appropriate. • You’ll also get involved in general HR administration and take part in projects and new initiatives as they arise—offering opportunities to learn, grow, and make a real impact. • Support ER investigations and prepare documentation packs (i.e. for probation and performance management meetings). What You’ll Need to Succeed: • Highly organised with strong attention to detail. • Professional, approachable, and able to build trust and credibility. • A collaborative team player who enjoys working with others. • Thrives in a dynamic, ever-changing environment. • Positive, proactive, and brings a “can-do” attitude to their work Knowledge and Skills: • CIPD qualification at Affiliate level or recently graduated in HR (or working towards CIPD). • Around 1 year’s experience in a similar HR or administrative role (graduate experience or internships welcomed). • A good understanding of employment law, with an interest in continuing to develop this knowledge. • Confident using Microsoft Office, particularly Word, Excel, and PowerPoint. • Strong interpersonal skills, with the ability to build positive working relationships. • Clear and effective communication skills, both written and verbal. • Well-developed organisational skills, with the ability to prioritise tasks and solve problems. • Comfortable working in a fast-paced environment and meeting deadlines.
Senior Housing Welfare Officer
QUALIFICATIONS 1. CHARACTER: Candidates shall be of good character. 2. HEALTH: Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. For the purpose of satisfying the requirement as to health, it will be necessary for each successful candidate, before they are appointed, to undergo, at their expense, a medical examination by a qualified medical practitioner to be nominated by the Local Authority. On taking up employment, the expense of the medical examination will be refunded to the candidate. 3. EDUCATION, TRAINING, EXPERIENCE ETC: Each candidate must, on the latest date for receipt of applications: i. (a) Hold a third level qualification recognised on the National Framework of Qualifications in Social Studies or Social Care or Social Science or a related discipline; AND (b) Have a minimum of 2 years’ post qualification experience working in the area of homeless and/or housing service provision AND ii. Shall have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. iii. Hold a full unendorsed Category B driving licence that permits permanent driving in Ireland. iv. Hold a valid work permit if required* *All non-EU/EEA citizens must hold a valid work permit prior to and for the duration of their contract. The work permit must allow you to work full time for Dún Laoghaire-Rathdown County Council. It is the responsibility of individual employees to ensure that you have a valid work permit. If at any stage during your contract you cease to hold a valid work permit you must immediately advise Dún Laoghaire-Rathdown County Council and your employment will cease with immediate effect. Non-Irish qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications. Overseas qualifications must also be accompanied by a translation document. The ideal candidate will: • Have relevant administrative and work experience at a sufficiently high level; • Have a career record that demonstrates an ability to work in a team to ensure delivery of a complex work programme; • Ensure strong governance and ethical standards are set and maintained; • Have the ability to motivate, empower and encourage staff under their control to achieve maximum performance by supporting the current Performance Management and Development System (PMDS) where applicable; • Have proven management analysis, report writing and presentation skills; • Have effective financial and resource management skills; • Have knowledge and experience of operating ICT systems; • Be capable of representing the Council in a professional and credible manner with all stakeholders; • Have an ability to work under pressure to tight deadlines in the delivery of key operational objectives. JOB SPECIFICATION 1. TENURE The office is wholetime, permanent and pensionable. 2. SALARY: €55,761 – €58,387 – €61,036 – €63,707 – €66,364 – €69,025 – €71,689 (1st LSI) €73,081 (2nd LSI) (1st February 2026 Rate) In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011 will enter the scale for the position at the minimum point. Entry point to this scale will be determined in accordance with Circulars issued by the Department of the Environment, Community and Local Government. The salary shall be fully inclusive and shall be determined from time to time. Holders of the office shall pay to the Local Authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform. 3. SUPERANNUATION CONTRIBUTIONS Persons who become pensionable officers of a Local Authority who are liable to pay the Class A rate of PRSI contribution will be required, in respect of their superannuation, to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable officers of a Local Authority who are liable to pay the Class D rate of PRSI contribution will be required, in respect of their superannuation, to contribute to the Local Authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable officers of a Local Authority will be required, in respect of the Spouses and Children’s Contributory Pension Scheme, to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme. RETIREMENT New Entrants recruited to the Public Service on or after 1 January 2013 Pensionable public servants (new joiners) recruited to the Public Service for the first time on or after 1 January 2013 (the commencement date of the Single Scheme) will be members of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Pension age Minimum pension age is linked to the State Pension age which is currently 66 but may be subject to change. Compulsory retirement age Scheme members must retire at the age of 70. In all other cases, staff recruited on or after 1 January 2013 who were employed in the Public Service on 31 December 2012 or within a period prior to 31 December 2012 not exceeding 26 weeks will retain their existing pension scheme terms and conditions. In certain circumstances, e.g. where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER), as set out in Department of Finance Circular 12/09, that retirees under that Scheme are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. 4. DUTIES The duties of this position will focus on the facilitation, implementation and promotion of the policies and objectives of the Council’s Housing Department. This will involve liaising with all Sections within the Department on issues relating to the welfare of tenants and the management of their tenancies. The duties include (but are not limited to): • Assist in the development and implementation of housing policy documents as required; • Preparing and disseminating relevant literature and information; • Represent the Housing Department and DLR County Council at meetings and on relevant interagency forums; • Provision of advice and assistance to individuals with difficulties such as financial, family, domestic violence, addiction and personal problems; • Liaise with other agencies, voluntary and statutory as appropriate; • Supervise and manage staff/teams effectively to achieve a common goal, ensuring strong governance and ethical standards are adhered to and maintained; • Where necessary, offer an ongoing casework service to individuals or families, including attending case conferences; • Designated responsibility for Child Protection/Safeguarding Council in accordance with the Children First National Guidelines 2011; • Designated Sex Offenders Liaison Officer (SOLO); • Manage referrals from other sections in relation to tenants; • Advise and report in relation to transfer of tenants; • Engage with housing applicants and tenants where required; • Support various sections of the Council to co-ordinate the delivery of services such as Maintenance, Tenancy Management, Medical, Rents and Community Development; • Co-ordinate the Tenancy Sustainment Service; • Keep necessary records and compile relevant statistics; • Submit reports to the appropriate officer on general matters as necessary, including reports on applications relating to tenancies, home and family assistance, and grants (including grants for disabled persons); • Undergo training as required; • Attend Court proceedings as a witness on behalf of DLR Local Authority; • Carry out other duties or responsibilities, including general welfare activities, as assigned by the Council from time to time. The above specification is not intended to be a comprehensive list of all duties involved. The post holder may be required to perform other duties appropriate to the post and contribute to the development of the post while in office. 5. HOURS OF WORK The duties of the office will involve activities outside normal working hours of 35 hours per week, including evening and weekend attendance where necessary. Additional remuneration will not be payable for evening or weekend work. Time in lieu will be given for out-of-hours work on a time-for-time basis. 6. ANNUAL LEAVE Annual leave entitlement for the position of Senior Welfare Officer is 30 days per annum in accordance with Department of Environment, Community and Local Government Circular LG(P) 07/2011. 7. PROBATION When a person is not already a permanent officer of a Local Authority in Ireland and is appointed to a permanent office, the following provisions shall apply: a) There shall be a period after such appointment during which such person shall hold office on probation; b) Such period shall be one year; c) Such person shall cease to hold such office at the end of the probation period unless the Chief Executive has certified that the service of such person is satisfactory. 8. LOCATION & RESIDENCE Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Dún Laoghaire-Rathdown County Council reserves the right to assign employees to any premises in use by the Council, now or in the future, subject to reasonable notice. 9. CITIZENSHIP Candidates must, by the date of any job offer, be: a. A citizen of the European Economic Area (EEA); or b. A citizen of the United Kingdom (UK); or c. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d. A non-EEA citizen who is a spouse or child of an EEA, UK or Swiss citizen and has a Stamp 4 visa; or e. A person awarded international protection under the International Protection Act 2015, or a family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or f. A non-EEA citizen who is the parent of a dependent Irish citizen child and has been granted residence permission (usually Stamp 4).
Customer Service Associate
Avantor provides a broad variety of mission-critical products and services for major pharmaceutical customers and works collaboratively with our clients to provide resource and deliver core scientific activities. We currently have an exciting opportunity for a Customer Service associate to join our business in Ireland. The successful candidate will be the driving force behind delivering excellent customer service and internal account management to our key customers Working hours: Monday-Friday, 08:00-16:30 and 08:30-17:00 Hybrid 2 days per week in the office KEY TASKS –MAJOR JOB DUTIES & RESPONSIBILITIES Give your career a new swing and discover the professionalpossibilities within Avantor in Ireland Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
Production Administrator
What you will do As a Production Administrator, you will play a vital role in supporting the smooth operation of our production function. Reporting to the Plant Manager, you’ll handle a wide range of administrative tasks that keep our team organized and efficient. What You Will Do
