Customer Service jobs in Ireland
Sort by: relevance | dateSocial Care Leader / Designated Centre Administrator
BROTHERS OF CHARITY SERVICES IRELAND LIMERICK REGION Applications are invited for the following position: SOCIAL CARE LEADER / DESIGNATED CENTRE ADMINISTRATOR Permanent Full Time Post Location: Limerick Community Services Positions are available in Limerick city and county Candidates Should: · Minimum Level 8 Qualification in Social Care, Nursing, Social Work or other relevant discipline. · Demonstrate excellent verbal and written communication skills. · Have a strong working knowledge of HIQA standards and regulations · Demonstrate the ability to manage, motivate and supervise staff. · Have an understanding of and commitment to Personal Lifestyle Planning. · Be proactive and have the ability to work as part of a team. · Have excellent interpersonal skills and the ability to work on own initiative. · Excellent IT, administration, report writing and organisational skills. · Possess a full clean driving licence and own vehicle. · Be able to work evenings and weekend shifts. · Be prepared to be on call as required Desirable Criteria: · Working with budgets and accounts · Knowledge of spreadsheets and database · Have reasonable knowledge and appreciation of, residential needs, social/recreational issues and training programmes for adults with intellectual disabilities · A relevant qualification at minimum Level 6 in People Management · 1 to 3 years Management experience while not essential is desirable Closing date for receipt of completed application forms is Friday 11th July 2025 Short listing of applications may apply Canvassing will disqualify Panels may be formed as a result of the interview process. Candidates who are placed on a panel will be considered for subsequent vacancies, for a period of up to one year, for this grade. The Brothers of Charity Services Ireland, Limerick Region, is an Equal Opportunities Employer
Senior Radiographer
The National Screening Service will not accept unauthorised CV's and applications from recruitment agencies. Our Service - BreastCheck (The National Breast Screening Programme) BreastCheck – The National Breast Screening Programme - plays a central role in diagnosis and management of breast cancer in Ireland, providing free mammograms every two years to women aged 50 to 69. Survival has improved because of screening, symptomatic detection and improved treatment options. As a Mammographer, you will be closely involved with both the quality of the outcome of the service and each woman’s satisfaction with the service. We offer both Full-time and part-time opportunities. Consideration will be given to flexible working arrangements. We are currently accepting applications from suitably qualified candidates for our 4 units in Cork, Dublin & Galway. BreastCheck has 4 screening units in hospitals and 24 mobile clinics across the country. Life as a Mammographer (Senior Radiographer) You'll be part of a multidisciplinary breast screening team and be responsible for the monitoring and quality assurance tests for specialist mammography equipment to ensure that it's used safely within set parameters. Mammographers play an important part in early cancer detection by producing high-quality mammograms to identify signs of cancer. How to become a Mammographer (Senior Radiographer) Mammographers are CORU-registered Radiographers with 3 years full-time (or an aggregate of 3 years) post-qualification clinical experience. PostGraduate Mammography Qualification: Radiographers in BreastCheck will hold or be in training for a recognised postgraduate qualification in mammography and will achieve the award within one year of taking up a post with the programme. Appointed candidates must undertake a 1-year specialist Post-Graduate Qualification in Mammography if they are not currently in receipt of this qualification. Training will be supported and financed by National Screening Service . The aims of a specific course of study in mammography are to develop a high level of practical expertise in mammography; a sound theoretical knowledge of breast imaging, diagnosis and treatment; and critical evaluation and judgement skills. These outcomes will enable the radiographer to become a skilled practitioner of mammographic technique and an active member of the multidisciplinary team. Important to Note: Mammography (MSc) - Entry requirements - Please note for International Candidates: You will be required to provide evidence of English language competence at IELTS 7 (no less than 6.5 in any element) or equivalent. A career with BreastCheck offers you: • A fully funded PostGraduate course in Mammography with access to study leave. • Full-time and part-time working options to facilitate work-life balance. • Bank holidays, Christmas and New Years off. • Uniforms are supplied. • Annual and Quarterly allowance (02/2018 HSE Circular). • Opportunities for career development. • Rotating through mobile units offers a variety in working location. • Work with state of the art imaging equipment, including digital mammography and tomosynthesis, integrated PACS and clinical management system. Choose Screening, Together We Can Make a Difference
Customer Assistant, Glanmire
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Mental Health Nurse
We are hiring in Kilrush, Co. Clare! Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. Role: Mental Health Nurse/Staff Nurse/Enhanced Nurse Contracts Available: Permanent Full-Time (75 hours per fortnight) Location: Kilrush, Co. Clare Essential: **Informal Enquiries to Mary Coghlan (Regional Manager): mary.coghlan@bocsi.ie Some of our benefits: · 24 days Annual Leave · Defined Benefit Pension Plan · Full Training provided · Career Progression · Sick Pay Benefits · Employee Assistance Programs Closing Date for Applications: 21st July 2025 The Brothers of Charity Services Ireland is an Equal Opportunities Employer INDC
Service Officer
1. THE ROLE This role provides support to the judiciary, staff and members of the public who attend Kilkenny Court Office. 2. Key Responsibilities Duties carried out by Service Officers include, but are not limited to: · Facilitate the smooth running of reception areas - the Service Officer will be required to carry out reception desk duties that involve dealing with queries and deliveries from colleagues and visitors, both in person and by telephone, in a prompt and courteous manner. · Be part of the customer service for the courts service as often you are the first interaction the public will have with the Courts Service. · Collection, sorting and delivery of internal and external mail to include letters, parcels, newspapers, periodicals, etc. · Key-holder duties including opening and locking of office/courtrooms in the morning/evening/throughout the day, attending to alarm call-outs* · Covering of duties within Kilkenny Court Office to include opening and closing of building if requested to do so. · Monitoring repairs and similar issues and liaising with relevant contractors. · Maintain log of attendees/contractors in building. · Assist with maintaining our buildings including the raising of relevant tickets, where appropriate, to ensure issues are identified and resolved. · Be familiar with functions and business of the Courts Service. · Wear a uniform if supplied and to always maintain a clean and tidy appearance. · Management of deliveries of goods/supplies. · Perform such other duties as may be directed by the Combined Office Manager as appropriate. · Be part of the fire evacuation team, to perform weekly fire alarm testing if required and assist in the event of a fire with the evacuation procedures · Performing Court Assistant duties, including but not limited to: directing court users to their designated seats, ensuring fire exits remain clear and unblocked, · Assisting in security incidents by coordinating with court Gardaí, including contacting them directly if the registrar is unavailable. · Working closely with Combined Office Manager to identify and support any court users who may be disruptive, ensuring their concerns are addressed appropriately while maintaining a respectful and smooth court environment for all participants Given the nature of the role, the candidate must be capable of physical work (manual handling is a requirement and suitable training will be provided) as movement of office machinery, furniture and equipment is required. * A key-holding allowance may be payable where the full range of key-holding duties are undertaken. Note: The above list is intended to be a guide and is neither definitive nor restrictive. It will be subject to periodic review with the post-holder. 3. Essential Requirements: · Leaving Certificate or equivalent. · Possess a good standard of English, both spoken and written. · Experience of working in a team. · Experience of dealing with the public. · Satisfactory character references. · Adherence to relevant health and safety measures and protocols. · Flexibility is a key element of the role and Services Officers may be assigned at any given time to perform general duties, depending on the operational requirements of Kilkenny Court Office. Desirable · Computer Skills to ECDL or similar level. · Previous experience as a Service Officer or in a similar role. · Post room experience. · Flexibility regarding overtime would also be an advantage. 4. APPLICATION PROCESS Application should be made by logging into the advertisement link. Please complete a cover letter and upload your CV. The closing date is 12noon on 14 July 2025. Applications received after the closing date and time will not be accepted. Candidates who do not hold or do not demonstrate the skills and experience will not be called for interview. The admission of a person to a competition, or invitation to attend an interview, is not to be taken as implying the Courts Service is satisfied such a person fulfils the requirements of the competition or is not disqualified by law from holding the position and does not carry a guarantee that your application will receive further consideration. It is important, therefore, for candidates to note that the onus is on them to ensure that they meet the eligibility requirements for the competition before attending for interview. If a candidate does not meet these essential entry requirements but nevertheless attends for interview, that candidate will be putting him or herself to unnecessary expense. It is important to note the onus is on applicants to ensure the eligibility requirements for the competition are met before attending for interview. The Courts Service accepts no responsibility for communication not accessed or received by an applicant. 5. Selection Methods The Selection Process will involve: · Assessment of candidates, on the basis of the information contained in their CV & Cover Letter · a competitive interview Assessment The Courts Service will short list to select a group for interview who, based on an examination of the CV & cover letter, appear to be the most suitable for the position. Those that demonstrate evidence at the required level will be called to interview. Skills and competencies Candidates should demonstrate that they have the ability to carry out successfully the duties of the role, as well as the general skills and competencies of a service officer, namely: Teamwork · Shows respect for and builds good working relationships with colleagues and co-workers. · Plays a full and constructive part in the team. · Is supportive and helpful to colleagues. Initiative and Problem Solving · Comes up with practical solutions to work problems. · Is willing to be flexible within the context of the job profile and finds ways to work around a problem. Customer Service and Communication Skills · Listens to customers and is respectful, courteous and professional. · Tries to calm down difficult situations when dealing with people who are unhappy/angry. · Communicates clearly and fluently. Delivery of Results · Approaches and carries out all work in a thorough and organised manner. · Completes work on time consistently and to a high standard. Drive and Commitment · Takes pride in a job well done, even if work is routine or less pleasant. · Is interested in work and doing the job well. Specialist Knowledge, Expertise and Self Development · Develops and maintains the skills and expertise required to perform in the role effectively. · Understands the importance of Health & Safety in the workplace and follows safety guidelines. Candidates with Disabilities The Courts Service has a key role to play in attracting candidates from all sectors of society, ensuring that routes to career opportunities are accessible to all who are interested. We are committed to equality of opportunity for all candidates. If you have a disability or need reasonable accommodation made during the selection process, we strongly encourage you to share this with us so that we can ensure you get the support you need. Reasonable accommodation in our selection process refers to adjustments and practical changes which would enable a disabled candidate to have an equal opportunity for this competition. Examples of adjustments we provide include the use of assistive technology, extra time, scribes and/or readers or a range of other accommodations. Please be assured that having a disability or requiring adjustments will not impact on your progress in the selection process; you will not be at a disadvantage if you disclose your disability or requirements to us. Your disability and/or adjustments will be kept entirely confidential. 6. Interview s Interviews will take place in Kilkenny (location to be determined). Interviews will be structured in format, with candidates asked to provide examples of the competencies for the role as outlined in Section 5 of this document. Interview Candidates will be required to detail their experiences under the competencies. The competencies will be thoroughly and systematically assessed at interview to assess suitability for the grade of Service Officer. The board may ask about the experience described on the CV and cover letter or they may ask for other examples. It is anticipated the interview will last 45 minutes. Marks allocated at interview Each of the six competencies carry marks of: Teamwork (60) Initiative and Problem Solving (60) Customer Service and communication Skills (60) Delivery of Results (60) Drive & Commitment (60) Specialist Knowledge, Expertise and Self Development (60) therefore, a total of 360 marks is available for the interview. Candidates are required to achieve 50% or more in each competency to be considered for a place on the panel. Panel Formation Following the interview process a panel will be formed for the purpose of filling Service Officer positions in Kilkenny. Candidates will be ranked in order of merit based on performance at interview. This panel will remain in place until 31 July 2026 from the date of formation of the panel or until the exhaustion of the panel whichever is the earlier. Candidates who have not been offered a position at the expiry of the panel will have no claim to any further positions thereafter because of having been on the panel. PRINCIPAL CONDITIONS OF SERVICE The appointment is subject to the Civil Service Regulation Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Appointees will be subject to the Civil Service Code of Standards and Behaviour. Tenure The appointment is to an established position in the Civil Service. Salary The salary scale for the position (rates effective from March 2025) is as follows: Service Officer - Personal Pension Contribution Salary Scale: €559.97, €588.25, €598.97, €621.52, €641.70, €653.78, €667.88, €684.86, €713.91 (MAX), €728.27 (LSI [1] ), €751.11 New entrants to the Civil Service will be appointed to the first point of the (PPC) salary scale. The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Salary is payable fortnightly in arrears by Electronic Funds Transfer (EFT) into a bank account of the appointees’ choice. Payment cannot be made until an appointee supplies a bank account number and bank sort code to the Human Resources Unit of the Courts Service. Statutory deductions will be made from salary as appropriate by the Courts Service. Candidates should note that the salary quoted will not be subject to negotiation . The rate of remuneration may be adjusted from time to time in line with Government pay policy Duties Appointees will be expected to perform all acts, duties and obligations as appropriate to this position (which may be revised from time to time). Probation Appointees will be required to serve a 12-month probationary period. During the period of the probationary contract, an officer's performance will be subject to review by the appropriate supervisor(s) to determine whether the officer (i) has performed in a satisfactory manner, (ii) has been satisfactory in general conduct, and (iii) is suitable from the point of view of health with particular regard to sick leave. Prior to completion of the probationary contract, a decision will be made as to whether or not an appointee will be retained pursuant to Section 5A(2) of the Civil Service Regulation Acts 1956-2005. This decision will be based on an appointee’s performance assessed against the criteria set out in (i) to (iii) above. The details of the probationary process will be explained to each appointee by the Courts Services as the employer and a copy of guidelines on probation issued by the Department of Public Expenditure and Reform will be provided. In the event that an appointee is not considered as suitable to the position of Service Officer having been assessed against stated criteria, the appointee will be notified in writing of the action to be taken. Hours of Attendance This is a fulltime post, and hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross per week . Appointees will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties subject to the limits set down under working time regulations. Due to the nature of the job, working hours will vary but an approximate general outline of hours would be 8.00am to 12.30pm and 2.00pm to 5.30pm, Monday to Friday. Annual Leave This post is a permanent post. The annual leave entitlement for this post is 22 working days per year. Headquarters The appointees’ headquarters may be designated from time to time by the Courts Service, but will be based in Kilkenny Courthouse, Parliament Street, Kilkenny. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the governing sick leave circulars. Officers paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts to such office as will be directed by the Courts Service and payment during illness will be subject to the appointee making the necessary claims for social insurance benefit to the Department of Social Protection directly within the required time limits. Unfair Dismissals Act 1977 – 2005 The Unfair Dismissals Acts 1977-2005 will not apply to the termination of an appointee’s employment by reason only of the expiry of the probationary period of this contract without it being renewed. The Organisation of Working Time Act 1997 The terms of the Organisation of Working Time Act, 1997 will apply, where appropriate, to this employment. Ethics in Public Office Acts: The Ethics in Public Office Acts will apply, were appropriate to this appointment. Civil Service Code of Standards and Behaviours The appointee will be subject to the Civil Service Code of Standards and Behaviours Official Secrecy and Integrity The appointment will be subject to the provisions of the Official Secrets Act 1963, as amended by the Freedom of Information Act 2014. Successful candidates will agree not to disclose to third parties any confidential information either during or subsequent to the period of employment. Political Activity During the term of employment the officer will be subject to the rules governing civil servants and politics. Prior approval of publications The employee must agree not to publish material related to official duties without prior approval by the Chief Executive Officer of the Courts Service. Superannuation and Retirement Appointees will be offered the appropriate superannuation terms and conditions as prevailing in the Civil Service at the time of being offered an appointment. In general, an appointee who has never worked in the Public Service will be offered appointment based on membership of the Single Public Service Pension Scheme ("Single Scheme"). Full details of the Scheme are at http://www.per.gov.ie/pensions . Where an appointee has worked in a pensionable (non-single scheme terms) public service job in the 26 weeks prior to appointment or is currently on a career break or special leave with/without pay different terms may apply. The pension entitlement of such appointees will be established in the context of their public service employment history. Key provisions attaching to membership of the Single Scheme are as follows: · Pensionable Age: For most Single Scheme members, the minimum pension age is at present 66 years in line with Contributory State Pension qualifying age changes. · Retirement Age: Scheme members must retire at the age of 70. · Career average earnings are used to calculate benefits (a pension and lump sum amount accrue each year and are up-rated each year by reference to Consumer Price Index). ¹ After 3 years satisfactory service at the maximum. ² After 6 years satisfactory service at the maximum.
Senior Product Manager, Customer Success Product Group
HubSpot’s Customer Success Product Group is equipping post-sales teams with everything they need to retain and grow their customers, without adding another system to their tech stack. To date, the Feedback Management team has focused on building foundational tools that help our customers collect and act on feedback — addressing gaps in functionality and enabling basic insight workflows. Now, we’re ready for more. We’re looking for a Senior Product Manager to lead this team into its next chapter: transforming raw customer feedback into actionable intelligence that helps Customer Success Managers (CSMs) do what they do best — drive retention, growth, and customer happiness. This role is ideal for a senior product manager who thrives on iteration and the early stages of a product lifecycle, lives and breathes customer empathy, and stays actively learning. You’ll help our customers shift from simply gathering data to surfacing the right signals — the insights that tell CSMs which customers are thriving, which are at risk, and where to focus next. In this role you’ll get to: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Packaging Manager
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Summary of Role: The role will assume responsibility for all operational aspects of their production shift inclusive of H&S, GMP compliance, line productivity, resourcing allocation / training and housekeeping. Requires a proactive drive towards continuous improvement and efficiencies while ensuring customer expectations are met on a continuous basis. This is a shift role- Monday-Wednesday Night Shift. Responsibilities: • Manage the performance of the production shift ensuring compliance with H&S, GMP, Customer Requirements and PCI Policies & Procedures. • Ensure the production area is maintained in an audit ready state for both customer and regulatory inspections and act as SME for all visits. • Work with the Planning, Warehouse & QA teams to ensure production kits are available OTIF. • Ensure clear and accurate communication of current production status to all relevant departments through the necessary meetings / updates. • Ensure all batch components are reconciled / dispositioned correctly and in a timely manner. • Manage shift deviations and quality issues through to validation of corrective and preventive actions ensuring investigations are closed out in a timely manner. • Work with the Continuous Improvement team and Department Managers to deliver operational excellence within PCI Ireland focusing on the production function. • Work with the NPI / Validation functions to ensure projects are completed on schedule. • Ensure shift KPI’s are maintained and updated with appropriate corrective actions to rectify downward trends / out-of-spec results • Identify resourcing and training deficits, working with the Operations Manager to develop and implement a plan to correct in a timely and appropriate manner. Knowledge / Skills & Experience Essential: • Minimum of 3 years’ experience in a pharmaceutical, medical device or similar environment. • 3rd level diploma or degree in related discipline with comprehensive knowledge of GMP / regulated environment. • Familiar with ERP system management and usage. Desirable: • Dynamic, lead-by-example hands-on individual prepared to take responsibility. • High level of PC skills required. • Pragmatic leadership approach with demonstrated ability to coach and mentor team members. • Excellent analytical and critical thinking skills with a record of successfully change management. • Excellent communication and interpersonal skills, both verbal and written.
Service Manager
Ponsse is one of the world’s largest manufacturers of cut-to-length forest machines. We are focusing on succeeding with our customers and oriented to people. We want to be the preferred partner for responsible forestry and to reach that we combine great people working together with high tech machinery and cutting-edge digital technologies. Are you looking for new career challenges support services? Are you interested in varied and versatile work around constantly developing technology in an international forestry company? Become part of one of the world's largest manufacturers of forest machines based on the CTL method to support quality work and develop in the industry! We are now looking for a Support Service Manager based out of our Head Office and Workshop near Portlaoise, Ireland. This is a supervisory role primarily focused on providing technical support to both customers and internal staff. Supervision of the service team and ensuring that their day-to-day duties are being carried out in accordance with company expectations. Ensure that the on-going training and upskilling of the service team is carried out in a timely manner. In the role you would be: What we offer: Permanent employment in a respected and long-established company for which customer orientation is a way of life. We offer a competitive compensation package commensurate with experience, You will also receive a laptop, phone and other tools relevant to this position. Your base of work for the assignment is at our location near Portlaoise. You will be part of the service team and report to the Ireland Country Manager.
Customer Service Advisor
Fexco Managed Services is seeking Customer Service Advisors to join our outsourcing division on a full-time, permanent basis. These roles offer the flexibility to work either fully onsite or in a hybrid arrangement, with 2–3 days per week in our Kerry office, located in Killorglin, Co. Kerry. About this Opportunity Looking to enter the world of Customer Service? Do you want to work in a positive, friendly and forward-thinking environment? Then Fexco is the company for you… We provide excellent training and on the job support in all areas of phone, email and some admin duties with the opportunity to progress and develop your career within Fexco. How you will spend your day with us By the way… About us Fexco is recognised as one of the world’s most established Fintech and outsourcing organizations Fexco is one of Ireland’s leading private companies, based in Killorglin, Co Kerry. Founded in 1981, it has grown to employ almost 1000 people in Ireland and 2300 worldwide. Fexco Managed Services is one of Ireland’s leading outsourced services providers, delivering a high-quality service to a range of Government and Commercial clients. At Fexco we believe in nurturing and inspiring our people and we provide professional and personal development training throughout your career. Due to continued growth there are always opportunities for progression across our extended business units. Is this you? If you have the passion to succeed in a growing and innovative organisation and have the desired background, we would like to hear from you now. Part of this recruitment process may include a video interview – details of which will be sent to you should we progress with your application.
