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Sort by: relevance | dateClinic Coordinator
About the role At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! Based in our Ballymena Clinic - We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Ballymena Clinic team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success. The central responsibilities of this role are; Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Ballymena area. Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Ballymena area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous. Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years. There is a basic, and commission, giving On Target Earnings of circa 30K per annum. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you. Job Types: Permanent, Full-time OTE for this role are: £25,000 - £30,000 per year Benefits: Work Location: In person
Clinic Coordinator
Want to know more? At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! Based in Eyre Square - We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Galway Hearing Centre team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success. The central responsibilities of this role are; Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Galway and greater area. Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Galway area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous. Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years. There is a basic salary of €30,000, plus commission, giving On Target Earnings of circa 40K per annum. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you. Job Types: Permanent, Full-time OTE for this role are: €30,000 - €40,000 per year Benefits:
Executive Tree, Parks & Landscape Officer
The Executive Tree, Parks & Landscape Officer will play a key role in the planning, management, protection, and enhancement of Cork City Council’s parks, open spaces, landscapes, and tree resource. Working as part of the Parks & Recreation Team, they will contribute to the delivery of high-quality, safe, attractive, and sustainable public spaces across the city. The role provides professional arboricultural and landscape expertise to support parks management, green infrastructure development, planning processes, and the Council’s climate action and biodiversity objectives. A central focus is the strategic management and protection of the city’s tree resource, ensuring trees are appropriately managed, protected, and integrated into Cork’s ongoing greening and resilience. The postholder will work closely with colleagues across the organisation, elected members, external stakeholders, and the public to help shape a greener, healthier, and more liveable city. They will report to the Senior Parks & Landscape Officer, or such other person as may be assigned from time to time by Cork City Council. The ideal candidate will demonstrate, through application and interview: • Relevant experience in parks, landscape, and arboricultural management • Understanding of tree and green infrastructure management in an urban local authority context • Experience in the planning, development, and maintenance of high-quality public spaces • Knowledge of environmental, biodiversity, and climate action principles in the public realm • Strong analytical, organisational, and problem-solving skills • Excellent written and verbal communication skills, with ability to advise a range of stakeholders • Ability to work within a multidisciplinary team and manage competing priorities • Commitment to public service values and sustainable service delivery • Experience in staff management and supervision • Ability to deliver quality outcomes, ensure compliance, communicate effectively, and manage resources • Knowledge of legislation, policies, and regulations relevant to parks, landscape, and arboriculture • Understanding of planning law and processes, including planning applications, Large Scale Residential Developments, Local Area Plans, and the Development Plan • Knowledge of health and safety legislation and its application in the workplace DUTIES The duties of the Executive Tree, Parks & Landscape Officer include, but are not limited to: • Assist in the planning, development, management, and enhancement of public parks, open spaces, landscapes, and the wider public realm in line with Council policies and standards • Manage and protect the local authority’s tree resource across parks, streets, housing estates, and other lands, including tree condition assessment, safety evaluation, and specification of appropriate arboricultural works • Provide professional arboricultural and landscape input to planning applications, development proposals, and infrastructure projects, including assessment of reports, tree protection measures, and mitigation proposals • Contribute to the development and delivery of green infrastructure, urban greening programmes, and the integration of trees and landscapes into climate action, biodiversity, and sustainability objectives • Investigate reports of hazardous trees, landscape features, and public realm issues, and recommend prioritised remedial or preventative actions in line with duty of care requirements • Assist in the specification, supervision, and inspection of landscape and arboricultural works delivered by direct labour or contractors, ensuring compliance with relevant standards and contract requirements • Contribute to the development, implementation, and review of policies, strategies, guidelines, and standards relating to parks, trees, landscapes, and the public realm • Provide professional advice and technical support to Council officers, elected members, community groups, external agencies, and the public on parks, trees, and landscape matters • Respond to public enquiries, complaints, and service requests in a timely, professional, and customer-focused manner • Maintain accurate records, reports, and data relating to tree inspections, landscape assets, works programmes, and related administrative systems • Assist with procurement, contract administration, budget monitoring, and reporting for parks, landscape, and arboricultural services • Work collaboratively within multidisciplinary teams and contribute to continuous improvement and organisational objectives • Undertake any other duties of a similar level and responsibility as assigned from time to time The above specification is not intended to be exhaustive. The postholder may be required to undertake other duties appropriate to the grade and contribute to the development of the role over time. QUALIFICATIONS FOR THE POST Character Candidates shall be of good character. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Experience, etc. Candidates shall on the latest date for receipt of completed application forms for the post: • Hold a qualification in Horticulture, Landscape Architecture, Arboriculture, Natural or Environmental Science (Level 8 or higher on the National Framework of Qualifications) Desirable Skills • A minimum of five years’ post-graduate satisfactory experience in the planning, design, development, and management of one or more of the following: parks, heritage landscapes and gardens, open spaces, green infrastructure, public realm and urban design, urban forestry, tree management, sports grounds, recreation and play facilities, burial grounds, community gardens, or allotments • High standard of professional competence and relevant sector experience • Ability to work effectively on own initiative and as part of a team, including the ability to manage and motivate staff to achieve corporate objectives • Strong interpersonal and communication skills, with the ability to engage effectively with internal and external stakeholders, including interest groups and public representatives • Proven ability to deliver projects on time and within budget, including experience in procurement, and working with contractors and professional consultants • Ability to develop policies, strategies, best practice guidance, and prepare technical reports as required • Good working knowledge of legal and regulatory requirements applicable to local authorities, including health and safety legislation Salary The salary scale for the post is: €60,858 - €63,071 - €65,286 - €67,505 - €69,722 - €71,938 - €74,157 - €76,362 - €78,591 - €80,801 - €83,348 (LSI 1) - €84,596 (LSI 2) In accordance with Departmental Circular Letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011 will enter the scale at the minimum point. Hours of Duty • The standard working week is 35 hours per week. The role may, on occasion, require evening or weekend work • Holders of the post may be required to attend for duty at any time, in accordance with arrangements made by the local authority. The Council reserves the right to alter hours of work from time to time • All hours worked will be subject to the provisions of the Organisation of Working Time Act, 1997 and the Organisation of Working Time (Regulations) Act, 2001
Sales Assistants
At Petstop, we care about delivering a great customer experience – and we care even more about pets. We’re always looking for fun, friendly, and dedicated animal lovers to join our team. Applicants should have strong customer service skills and a warm, approachable personality. If you think you’d be a good fit, please send your cover letter and CV to , and include the store location you’re applying for in the email subject line. Example of email subject line: " Full Time – Carrickmines" This helps us match applications to the correct positions and locations. Current roles available: Role: Sales Assistant Location: Various stores nationwide Purpose of the Role: We are currently recruiting both full-time and part-time Sales Assistants in various locations nationwide to join our team in stores across the country. This role is perfect for friendly, dedicated animal lovers who enjoy working with people and pets in a fast-paced retail environment. Duties and Responsibilities: Please note: Due to high application volumes, we may not be able to respond to all applicants individually.
Cleaner
Main purpose of the role: Ensure all areas are cleaned to the highest standards and that the cleaning service is maintained throughout the premises. Health and safety awareness, good communication skills and the ability to work as a team are also very important to perform the role. The ideal candidate will have/be: Good communication skills; Understanding of cleaning specification; Flexible hours for deep or heavy cleaning projects; Ability to work in a team; Health and Safety awareness; Strong attention to detail, organised and flexible; Ability to use own initiative and work as part of a team in a fast-paced environment; Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, emptying bins, cleaning toilets etc.) Perform and document routine inspection and maintenance activities; Carry out heavy cleansing tasks and special projects; Notify management of occurring deficiencies or needs for repairs; Stock and maintain supply rooms; Follow all Health and Safety regulations; Perform any other duties or assume any other responsibilities that may be assigned to you from time to time by management.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Incident Creation Representatives (Clerical Officer Level)
Overview Garda Information Services Centre (GISC) is a contact centre to which operational members of An Garda Síochána convey information to be input directly by operators onto the Garda database (PULSE system). PULSE stands for Police Using Leading System Effectively. We are looking for individuals who have the drive and passion to make a difference in people’s lives and can work in a high-pressurised environment as an Incident Creation Representative (ICR). The ICR works as part of a team to provide a 24/7/365 telephone support service, taking calls, eliciting information to record/update accurately and efficiently. The role involves the handling of a high volume of calls, some of which may be sensitive or emotionally challenging. The work of the ICR requires strict adherence to established policies, procedures and protocols which underpin the PULSE system. Overview of the ICR role includes: Acting as the point of telephone contact for operational members of the Garda Síochána requiring incident creation/update on PULSE. Determining and confirming with the operational member the incident category and type. Creating a comprehensive and accurate incident report by eliciting relevant information through effective listening and questioning skills. Delivering a quality, efficient and professional telephone support service. Processing calls in accordance with established procedures and quality standards. Participate in the audit of calls and receive constructive feedback on personal performance. Undertaking training programmes as required and maintaining a high personal standard of practical and technical expertise, Ensuring full compliance with standard operating procedures. Building strong working relationships with colleagues to support teamwork and knowledge sharing. Participating in continuous improvement initiatives to enhance service quality and efficiency. GISC is a contact centre for operational members of An Garda Síochána. The AGS Information & Technology Vision outlines that the role of GISC is to support Information Led Policing through the implementation of a Data Ecosystem wherein GISC supports the collection of Raw Data and plays a critical role in ensuring the quality of data collected from Garda members. The goal of the data ecosystem is to create the technical conditions for information-led policing. After an incident, Gardaí contact GISC on mobile devices instead of returning to their station to record the case details. They give the details to trained Garda staff who enter the details on the PULSE system. GISC also has responsibility for the quality of incident data and works closely with Garda members and external stakeholders to promote good data quality practice. The GISC objectives are to; Increase Garda visibility, Reduce Garda administrative workload, and Improve the data quality on PULSE. Essential: Professional Qualifications, Experience, Requirements, Skills It is required that on or before the closing date of the competition, candidates must have: A. At least a Grade D (or a pass) in higher or ordinary level in 5 subjects in the Leaving Certificate, or a qualification of equivalent/higher standard on the National Qualification Framework (NQF) OR B. At least one year’s demonstrable experience in an office administration or contact centre role. Candidates must also have: Computing skills, including the use of databases and Microsoft Office packages (e.g. Word, Excel, and Outlook). Requirements, Skills: Managing challenging and emotional conversations while remaining composed in high-pressured work situations. Working independently and as part of a team. Updating information efficiently and accurately onto a database. Entry Requirements and Eligibility In addition to demonstrating the competencies identified for the role, candidates must: On or before the closing date, be at least 17 years of age. Successful candidates will be required to undergo a hearing test prior to commencing duty. Candidates must be able to give and receive verbal instruction and communicate clearly without impairment. PLEASE CLICK THE APPLY NOW BUTTON TO GO TO THE OFFICIAL CAREERS PAGE WHERE YOU WILL FIND THE INFORMATION BOOKLET AND DETAILS ON HOW TO APPLY
Cleaners
Job ref: AGSC/0526 Job type: Permanent Location: The Garda College, Templemore, Co. Tipperary Salary: Starting From: €575.14 Closing date: Monday 08 Jun 2026 15:00 Hours of attendance Hours of attendance will be fixed from time to time but will amount to on average not less than 41 hours 15 minutes gross including lunch breaks, or 35 hours net per week. Job Description & Skills Required Position of cleaner to include cleaning duties and housekeeping duties. Responsibilities: - Cleaning and disinfection of floors, offices, classrooms, surrounding areas including furniture, window sills and doors, showers, toilets, stairs, bins and changing rooms as required by College Facilities Management. - Specific tasks, not limited to: washing, cleaning, vacuuming, mopping, dusting, polishing, preparation of bedrooms including bed making. - Ensuring that every room is cleaned to a high standard and inspected. - Performing and documenting routine inspection and maintenance activities including the requesting of cleaning supplies and responsible usage and storage of cleaning/chemical substances and agents. - Notifying management regarding damages or disturbances. - Work as a cohesive team to support the Team Leader. - Adhering to Health and Safety standards. - Other duties which may be assigned from time to time as appropriate to the position of cleaner by College Facilities Management. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of their duties subject to the limits set down in the working time regulations. Cleaners are responsible for the cleaning of offices, classrooms, bathrooms, corridors, Lecture Theatres, Bedrooms, Ensuite, Coffee Dock, Staff Changing Rooms, Staff Canteen areas, Trainee Recreational Area and Guardroom staff areas and any other areas as directed. Staff must ensure Health and Safety regulations are followed at all times whilst working. PLEASE CLICK THE APPLY NOW BUTTON TO GO DIRECTLY TO THE OFFICIAL CAREERS WEBSITE TO FIND THE FULL INFORMATION DOCUMENT AND INSTRUCTIONS ON HOW TO APPLY.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Operations Lead/Administration Team Leader
QUALIFICATIONS CHARACTER: Candidates shall be of good character. HEALTH: Candidates must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. For the purpose of satisfying the requirement as to health, it will be necessary for each successful candidate, before they are appointed, to undergo, at their expense, a medical examination by a qualified medical practitioner to be nominated by the Local Authority. On taking up employment, the expense of the medical examination will be refunded to the candidate. EDUCATION: Each candidate must, on the latest date for receipt of completed application forms: (i) (a) have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, and (b) have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics), or (ii) have obtained a comparable standard in an equivalent examination, or (iii) hold a third level qualification of at least degree standard, and (iv) shall have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. CONFINED COMPETITION: (v) (a) be a serving employee in a local authority, or a regional assembly where applicable and have at least two years satisfactory experience in a post of Clerical Officer or analogous post, and (b) have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. Recruitment of the post of Senior Staff Officer (Grade VI) will now be on the following basis: Panel A: 50% confined to employees of the sector being all Local Authorities & Regional Assembly (where applicable) Panel B: 30% open competition Panel C: 20% confined to employees of Dún Laoghaire Rathdown County Council More details below at No. 10 (iv). Non-Irish qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications. Overseas qualifications must also be accompanied by a translation document. SENIOR STAFF OFFICER – COMPETENCIES Candidates will be expected to demonstrate sufficient evidence of such competencies within their application form and at interview. Any short-listing or interview processes will be based on the information provided by candidates on their application form. The competencies for the role of Senior Staff Officer are: COMPETENCY: Management & Change • Translates corporate mission and objectives into clear operational plans and outputs. • Effectively manages change, showing flexibility and openness while leading teams through evolving organisational environments. • Understands the changing operating environment of the Council and leads change to deliver quality services. • Builds and maintains strong, productive working relationships internally and externally. • Upholds strong governance and ethical standards. COMPETENCY: Delivering Results • Contributes to and leads the development of operational and team plans. • Plans, prioritises, and manages work programmes and resources effectively. • Demonstrates relevant administrative experience at a senior level in delivering complex work programmes. • Ensures delivery of high-quality services and customer care standards. • Makes timely, informed decisions with sound judgement. • Demonstrates effective financial and resource management skills. • Works under pressure and meets tight deadlines in achieving operational objectives. COMPETENCY: Leading, Motivating, Managing Performance and Communicating Effectively • Demonstrates strong ability to manage, supervise, and develop staff, including performance management. • Motivates, empowers, and encourages staff to maximise performance, supporting PMDS. • Leads teams to deliver quality results aligned with organisational objectives. • Communicates clearly and effectively, both verbally and in writing, with strong report writing and presentation skills. • Builds positive engagement with stakeholders and represents the Council professionally and credibly. COMPETENCY: Personal Effectiveness • Shows initiative and self-motivation, with the ability to work independently. • Manages time and workload efficiently. • Maintains a positive, constructive, and solution-focused attitude. • Demonstrates strong interpersonal and communication skills. COMPETENCY: Local Government Knowledge & Understanding • Demonstrates in-depth understanding of the structure, functions, and environment of local government. • Understands the role of the Senior Staff Officer within this context. • Maintains awareness of current local government issues and future trends, advocating practical solutions. • Understands the representational role of elected members and works effectively with them to implement policy. • Demonstrates political awareness and sensitivity. • Understands relevant legislation, including Health & Safety and data governance, and applies it appropriately. • Demonstrates competence in ICT systems relevant to service delivery. JOB SPECIFICATION THE OFFICE The office is whole-time, permanent and pensionable. A panel will be formed from which permanent and temporary appointments may be made. SALARY: €57,895 - €59,276 - €60,960 - €64,126 - €66,017 - €68,367 (1st LSI) - €70,730 (2nd LSI) Rates as at 1/02/2026. Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government and Heritage. In accordance with Departmental Circular Letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011 will enter the scale for the position at the minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. The salary shall be fully inclusive and shall be as determined from time to time. Holders of the office shall pay to the Local Authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services which they are required by or under any enactment to perform. SUPERANNUATION CONTRIBUTION: Persons who become pensionable officers of a Local Authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable officers of a Local Authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable officers of a Local Authority will be required in respect of the Spouses and Children’s Contributory Pension Scheme to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme. RETIREMENT: New entrants recruited to the Public Service on or after 1 January 2013: Pensionable public servants (new joiners) recruited to the Public Service for the first time on or after 1 January 2013 (the commencement date of the Single Scheme) will be members of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Pension age: Minimum pension age is linked to the State Pension age, which is currently 66 but may be subject to change. Compulsory retirement age: Scheme members must retire at the age of 70. In all other cases, staff recruited on or after 1 January 2013 who were employed in the Public Service on 31 December 2012 or within a period prior to 31 December 2012 not exceeding 26 weeks will retain their existing pension scheme terms and conditions. In certain circumstances, e.g. where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. Incentivised Scheme for Early Retirement (ISER): It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees under that scheme are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. HOURS OF WORK All new entrants to the Local Authority sector and any individuals on new appointments or promotion will work 35 hours per week. PROBATION: When a person is not already a permanent officer of a Local Authority within the public service in Ireland and is appointed to a permanent office, the following provisions shall apply: (a) There shall be a period after such appointment takes effect during which such person shall hold office on probation. (b) Such period shall be one year. (c) Such person shall cease to hold such office at the end of the period of probation unless, during such period, the Chief Executive has certified that the service of such person in such office is satisfactory. ANNUAL LEAVE Annual leave entitlement for the position of Senior Staff Officer is 30 days per annum in accordance with Department of Environment, Community and Local Government Circular LG(P) 07/2011. DUTIES The duties of the post include but are not limited to: (a) Leadership and management of employees in supporting roles up to position/grade of Staff Officer, including assigning duties and workload. (b) Supporting management in the implementation of work programmes as required by the Council’s Corporate and Operational Plans. (c) Supporting line manager to communicate, implement and manage all change management initiatives within the relevant area of responsibility. (d) Responsibility for the management of a section or function within the Council. (e) Delivery of specific departmental/organisational objectives. (f) Management of conflicting demands within a team environment and to prescribed timelines and deadlines. (g) Provide ongoing leadership, motivation and support to employees in the department/section including resolving day-to-day problems and identifying training and development requirements as appropriate. (h) Ensure full compliance with all organisational policies and procedures including grievance and disciplinary, performance management and attendance management. (i) Effective communication and liaison with colleagues, managers and customers in relation to operational matters for their section. (j) Compile, prepare and present reports as necessary, including preparation of reports or letters which may be of a sensitive and/or confidential nature. (k) Support implementation of good practices with transparent reporting and communications and to deliver accountable services in the department/section. (l) Carry out duties in a manner that enhances public trust and confidence and ensures impartial decision making. (m) Such other duties as may be assigned from time to time. The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to an appropriate Officer or such designated Officer as may be assigned from time to time by the Council. The duties of the post are to give to the local authority and to: (a) the local authorities or bodies for which the Chief Executive is Chief Executive, and (b) any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies referred to in sub-paragraph (a) under the general direction and control of the Chief Executive or of such officers as the Chief Executive may from time to time determine, such appropriate computing, technical, management, administrative, executive, supervisory, advisory and ancillary services as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to them by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an officer of a higher level. CITIZENSHIP Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a Stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or (f) A non-EEA citizen who is a parent of a dependent Irish citizen child and has been granted residence permission (usually Stamp 4). LOCATION & RESIDENCE Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Dún Laoghaire–Rathdown County Council reserves the right to assign employees to any premises in use by the Council, now or in the future, subject to reasonable notice. RECRUITMENT Pursuant to Article 8 of the Local Government (Appointment of Officers) Regulation, 1974, the Minister has given directions as follows: (i) Selection of candidates for appointment shall be by means of a competition based on an interview conducted by or on behalf of the Local Authority. The interview will be competency-based and marks will be awarded under the competency skill sets identified for the position of Senior Staff Officer as outlined above. Candidates will also be required to demonstrate knowledge of the key duties and responsibilities for this role. Please note that the interview may be held in person or online. (ii) DLRCC reserves its right to shortlist candidates, in the manner it deems most appropriate, to proceed to the interview stage of the competition. Following receipt of all applications, job applicants may be shortlisted for assessment based on the extent to which they meet the criteria from the job description and/or where it would not be practical to interview all applicants. Aptitude testing may in some circumstances be used to facilitate the shortlisting process. If required, the testing will be performed through a third-party provider and submission of an application for employment is regarded as consent to share your information for the purposes of shortlisting and recruitment. Your information will be provided for the sole purpose of shortlisting suitable candidates and for no other purpose. Dún Laoghaire–Rathdown County Council will ensure any third party fully complies with GDPR and Data Protection legislation. It is therefore in your own interest to provide a detailed and accurate account of your relevant qualifications/experience on the application form and also to demonstrate sufficient evidence of the competencies required for this position under each competency heading detailed above. Short-listing does not suggest that candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates who, based on their application, appear to be better qualified and/or have more relevant experience. Short-listing may take the form of desktop short-listing, aptitude test and/or preliminary interview, or combinations thereof. (iii) If a candidate wishes to appeal either a short-listing or interview board decision, they must do so within five working days of being notified of this decision. The appeal must clearly state the grounds of appeal and must be emailed to the Appeals Officer at recruitment@dlrcoco.ie. The HR Department will evaluate the grounds of the appeal. If grounds for an appeal are not upheld, HR Management will notify the candidate in writing of this outcome and no further action will be taken. If the grounds upon which the appeal is made are upheld, the HR Department will notify the candidate of this outcome and corrective action will be taken. The decision of the HR Department on the appeal is final. (iv) Panels may be formed on the basis of such interviews. Candidates whose names are on a panel and who satisfy the Local Authority that they are otherwise suitable for appointment may, within the life of the panel, be appointed as appropriate vacancies arise. The life of the panel will not be more than one year reckoned from the date of the formation of the panel unless extended. Panels may be formed on the basis of interviews to fill vacancies that may arise as follows: A. 50% confined to employees of the sector B. 30% open C. 20% confined to employees of Dún Laoghaire Rathdown County Council Panel A (Confined to Local Authority Sector) will comprise successful applicants in order of merit from within the Local Authority Sector only, i.e. candidates serving in a local authority or Regional Assembly (where applicable). Panel B (Open) will comprise all successful applicants in order of merit and may include candidates serving in a local authority, regional assembly and external applicants. Panel C (Confined to the recruiting local authority or applicable Regional Assembly) will comprise all successful applicants in order of merit and may include candidates serving in the recruiting local authority or regional assembly (where applicable). An employee of an individual local authority may be on all three panels (Panels A, B and C). An employee of the sector (all local authorities) may be on two of the three panels (Panels A and B). An applicant who is not employed in the sector may be on one panel (Panel B). The order of candidates placed on each of the three panels is determined by where they were placed on the overall order of merit. (v) The Local Authority shall require persons to whom appointments are offered to take up such appointments within a period of not more than one month and if they fail to take up the appointments within such period, or such longer period as the Local Authority in its absolute discretion may determine, the Local Authority shall not appoint them. (vi) An applicant who withdraws their application at any stage of the competition will not be permitted to re-enter the competition at a later stage.
