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GET TO KNOW US Sophisticated, witty and effortlessly chic, NARS embraces individuality, providing the vivid colour and luxurious texture needed to express personal visions of beauty. Created in 1994 by the iconoclastic makeup artist François Nars, the brand has become a modern cult classic, synonymous with artistry, exquisite design, richly adventurous colour and witty irreverence. With counters across the UK & Ireland and a growing network of standalone stores, NARS is the brand to join for those who want to focus on the future. KNOW THE ROLE NARS in our Brown Thomas Dundrum store are currently looking for a Business Manager to join their team on-site in a full-time Permanent basis. The desired candidate will inspire and motivate your team to be the best they can, every day. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with our customers through brand history and high performance formulas, encouraging them to identify and maximise sales opportunities. You’ll be empowered to take accountability for driving your business. Thinking outside of the box, you'll use your networking skills to connect with external partners to recruit new customers whilst engaging existing customers and securing brand loyalty to not only NARS but you as an Artist. We'll ensure you have all the tools you need to achieve your goals, and you'll partner closely with your Area Manager, Education and HR to build a business plan that will drive those KPIs across your team and deliver results. As a NARS Artist and Business Manager, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself. KNOW WHAT WE'RE LOOKING FOR We are looking for individuals who possess strong sales ability personally and are great communicators and motivators, are highly organised, and possess a strong understanding of the retail environment working within a KPI and Sales Target orientated environment, they must also be of a positive mindset and understand the dynamics of a team. At NARS we are creative and nurture great relationships with our customers hence a high degree of confidence in makeup application and the ability to build relationships is extremely important to this role. KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Senior Occupational Therapist
Senior Occupational Therapist Full time, Permanent – 35 hours per week and Part-time roles We currently have vacancies on our CRC Children’s Disability Network Teams, across all our Dublin locations. CDNT Balbriggan; CDNT Clondalkin; CDNT Clontarf; and CDNT Swords The CRC Children’s Disability Network Teams (CDNT) will be providing intervention to children from the age of 0-18 years, presenting with complex developmental needs requiring inter-disciplinary intervention . Our services are based upon a Family Centered Practice Model in line with the Progressing Disability Services. This is an exciting opportunity to work as part of a dynamic team in Balbriggan. During 2024 the CRC has embarked on a programme of organistional transformation. Partnering with the Virginia Mason Institute world leaders in supporting healthcare organisations through continuous improvement and transformational change. We would love to hear from you if you are excited about the chance to become part of our forward-thinking children's teams and contribute to implementing lean healthcare practices. Our new strategy, Creating Pathways that Empower and Enable, is not just a document — it is a commitment to delivering children’s disability services in a more connected, equitable, and responsive way. We are strengthening a culture of transparency, collaboration, and person-centred services, where communication, partnership, and continuous learning guide everything we do. We are looking for someone who lives our values of Respect, Person-Centredness, Collaboration, Quality, Courage and Stewardship. Someone with integrity, purpose and a genuine belief in the potential of every child and family we support. If you thrive in a dynamic environment where innovation matters, where courage in decision-making is valued, and where transformation is a shared endeavour, this role will give you the opportunity to shape the future of children’s community disability services. The successful candidate will have the following essential requirements: Desirable requirements: Experience working with children with Autism Spectrum Disorder Experience working with children with physical disabilities Experienced working with children with intellectual disabilities Experience completing Assessment of Need It must be clearly demonstrated in your CV and supporting statement how you meet the required skills, competencies and knowledge for the post. Department of Health Salary Scale apply, Senior Occupational Therapist 3301 (€65,197 - €76,767). Please apply through the 'Apply Now' button. Please specify the CDNT team/s you wish to join. Informal enquires to hr@crc.ie, please specify the CDNT team you are enquiring about. A panel will be created from this campaign from which current and future permanent, specified purpose, whole-time and part-time posts for CRC Children’s Disability Services will be filled. Data Protection: Please refer to crc_job_application_privacy_notice.pdf to learn more about how we handle your personal data and the rights that you have during the recruitment cycle. This role is subject to HSE Approval. We reserve the right to close this competition early if we receive a very high volume of applications. #CR
NSS Communications Officer
Remuneration The salary scale for the post is (as at 01/06/2026): €58,477 | €59,871 | €61,572 | €64,767 | €66,677 | €69,056 | €71,442 | LSIs Principal Duties and Responsibilities The position of Grade VI encompasses both managerial and administrative responsibilities which include the following: Administration • Support the development, implementation and evaluation of communications strategies and plans that support the objectives of the National Screening Service (NSS). • Implement service plan and workplan objectives within area of responsibility. • Ensure the efficient management and administration of area of responsibility. • Ensure deadlines are met and that service levels are maintained. • Ensure that records are accurate, maintained confidentially and readily available to the appropriate authority. • Monitor and track actions arising from correspondence and meetings, ensuring follow-up is progressed in a timely manner and outcomes are delivered. • Exercise sound judgement and discretion in managing sensitive information, ensuring the highest standards of confidentiality, professionalism and governance in all administrative processes. • Provision of cover to colleagues during periods of leave or absence. • Ensure line management is kept informed of issues arising. • Ensure that stakeholders are kept informed and that their views are communicated to management. • Maximise the use technology in ensuring that work is completed to a high standard. • Contribute to the development of communication policies, procedures and best practice guidance. • Support organisational change initiatives and service developments, including digitisation of services, through effective communications planning and delivery. Content Development • Develop content across external and internal communications channels, ensuring consistency with HSE and NSS standards, policies and branding requirements. • Contribute to the development of NSS digital communications channels and content. • Support stakeholder engagement through the development of stakeholder communications materials and developing responses to queries. • Ensure communications activities comply with relevant HSE governance, approval and quality assurance processes. • Assist in the planning and execution of programme communications to support screening uptake, engagement and service delivery objectives. Customer Service • Promote and maintain a customer-focused environment including monitoring efficiency of service provided by the team and notifying line manager of any deficiencies. • Ensure that screening participants are treated with dignity and respect. • Act on feedback from the public and other stakeholders, and report same to line manager. • Represent our service in a positive manner. Human Resources / Supervision of Staff • Support the effective operation of the communications function through staff supervision, workload planning, performance monitoring, training delivery and the implementation of efficient administrative and project management processes. • Manage the performance of staff, dealing with underperformance in a timely and constructive manner. • Ensure an even distribution of workload, taking into account absence due to annual leave etc. • Supervise and ensure the wellbeing of staff within own remit. • Create and promote a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships. • Promote cooperation and working effectively with other teams. • Conduct regular meetings with assigned staff to keep staff informed and to hear views. • Solve problems and ensure decisions are in line with local and national agreements. • Identify and agree training and development needs of team and design plan to meet needs. • Pursue and promote continuous professional development in order to develop management expertise and professional knowledge. Service Delivery and Service Improvement • Ensure accurate attention to detail in own work and work of team. • Build and maintain effective relationships with internal and external stakeholders, manage communications queries and feedback, coordinate meetings and events, and support engagement activities across NSS programmes and functions. • Maintain a good understanding of internal and external factors that can affect service delivery, including awareness of local and national issues that impact on own area. • Embrace change and adapt local work practices accordingly by finding practical ways to make policies work, ensuring team knows how to action changes. • Encourage and support staff through change processes. • Monitor efficiency of service provided by team, identify and implement changes to the administration of the service where inefficiencies arise. Standards, Policies, Procedures & Legislation • Maintain own knowledge of employer policies, procedures, guidelines and practices, to perform the role effectively and to ensure work standards are met by own team. • Maintain own knowledge of relevant regulations and legislation e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR. • Ensure consistent adherence to procedures within area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role, including Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc., and comply with associated HSE protocols. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/or experience Professional Qualifications, Experience, etc. a. Eligible applicants will be those who on the closing date for the competition: i. Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004. OR ii. Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. OR iii. Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. OR iv. Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland (QQI). Note: Candidates must achieve a pass in Ordinary or Higher-level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. And b. Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements • Experience managing communications projects and delivering multi-channel communications plans, including writing, editing and creating clear, accessible content for a range of audiences and platforms, including service users. • Experience of stakeholder communications, including developing proactive communications strategies and content to support organisation objectives and developing responses to stakeholder queries. • Experience coordinating reports and publications, collating and analysing information, preparing accurate briefings and reports, and delivering work to agreed deadlines while ensuring quality and compliance. • Experience working in a busy environment with senior management, service users and key stakeholders, including managing workloads, organising meetings, taking minutes and responding to feedback, comments and complaints. • Experience supervising or managing staff, prioritising high-volume workloads, and delivering presentations, training or information sessions to staff, service users or other stakeholder groups. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: • Understanding of the Irish healthcare environment, including the role of the HSE, the National Screening Service and the wider public health system. • Knowledge of communications principles, best practice and contemporary communications channels. • Knowledge of data protection, confidentiality, records management and information governance requirements relevant to communications activities. • Demonstrated knowledge and experience relevant to the role as per duties, responsibilities, eligibility criteria and post-specific requirements. • Ability to maximise use of ICT, demonstrating excellent computer skills particularly Microsoft 365. • Ability to work in line with relevant policies and procedures. • Experience coordinating reports and publications, collating and analysing information, preparing accurate briefings and reports. • Commitment to developing own professional knowledge and expertise. Communications & Interpersonal Skills Demonstrates: • Strong written and verbal communication skills, with ability to develop, edit and deliver clear, accurate and audience-focused content across channels. • Ability to apply plain language and health literacy principles. • Ensures consistency of messaging and adherence to organisational standards and brand guidelines. • Excellent communication and interpersonal skills to deal effectively with a wide range of stakeholders. • Ability to present information clearly, concisely and confidently. • Ability to build and maintain relationships with colleagues and stakeholders. Planning & Managing Resources Demonstrates: • Strong planning and organising skills, structuring own workload and that of others effectively. • Ability to manage competing priorities and high-volume workloads while maintaining accuracy and attention to detail. • Effective use of ICT for management and delivery of results. • Ability to take responsibility and be accountable for delivery of agreed objectives. • Logical and pragmatic approach to workload delivery. Commitment to a Quality Service Demonstrates: • Evidence of incorporating needs of participants into service delivery. • Builds and maintains positive working relationships with internal and external stakeholders. • Strong interpersonal and influencing skills. • Professional response to enquiries, feedback and stakeholder requirements. • Proactive identification of improvement areas and solutions. • Commitment to high quality customer service. • Commitment to developing own knowledge and expertise. Evaluating Information, Problem Solving & Decision Making Demonstrates: • Ability to gather and analyse information from relevant sources. • Ability to make sound decisions with rationale. • Initiative in resolving complex issues. • Ability to develop proposals and solutions. Team Working Demonstrates: • Supports, supervises and guides staff. • Shares knowledge and contributes to training and mentoring. • Initiative in improving communications processes and systems. • Ability to lead by example and support team performance. • Flexibility and willingness to adapt and support change. • Ability to work effectively in a remote environment.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Healthcare Assistant, & Surround
Join Our Compassionate Care Team Komfort Kare is a leading homecare provider in Ireland with over 20 years’ experience delivering high-quality, person-centred care. We are currently recruiting Home Support Workers to provide essential support to clients in their own homes. If you are compassionate, reliable, and committed to making a real difference, we want to hear from you. Why Work With Komfort Kare? Recruitment Process Interview Pre-screening clearance Job offer Garda vetting Compliance checks Training & induction Start your career with Komfort Kare Ready to Apply? Take the next step in your care career and join a team that values your dedication and supports your growth.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Senior Speech And Language Therapist
Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2025 . Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking highly-motivated Senior Grade Speech and Language Therapists to join our team CHO6, Dublin South, currently based in Sandymount and Leopardstown. Leopardstown Our Leopardstown office is ideally situated within a HSE building at Leopardstown Shopping Centre, offering excellent connectivity, convenience, and a vibrant working environment. Located directly on the Luas Green Line and just minutes from the M50, it ensures easy access for commuters from across the city and beyond. The shopping centre offers a range of amenities including Dunnes Stores, coffee shops like Vanilla Pod and Costa, ample parking, a pharmacy, and dry cleaning services among other retailers, making it a practical and attractive location for staff. Sandymount Our Sandymount office is located in a vibrant seaside village with a welcoming community feel. Just a short walk from Sandymount Strand, the village offers a great mix of cafes, restaurants, and local shops, including a Tesco for convenience. The office is served by the DART commuter train and central bus routes, making it easily commutable from the city and surrounding areas. Contract Type: Permanent Post Contract Hours: Full and Part Time Posts Salary Scale: €62,072 – €73,477 pro rata per annum. Salary scales are subject to LSI’s (Long Service Increments) This pay scale is subject to increases in 2026 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations. Annual Leave Entitlement : 33 days pro rata per annum and proportionately less for less than 12 months service. Overview of the Post: To work as a senior member of the interdisciplinary team providing services to children and families within the region. The post holder will be responsible for the provision of a speech and language therapy support to an assigned caseload which may include children and their families on the community team and/or an assigned special school team. This will include assessment diagnostics and intervention, clinical and performance supervision and ongoing service delivery to children with a range of disabilities attending our service. Services are provided to children aged 0 – 18 years with physical, sensory, and/or learning disabilities, and/or developmental delay. Overview of Duties & Responsibilities: Please see Job Description for full list of duties. The successful candidate will have: Essential Criteria: · Be registered, or be eligible for registration, as a Speech & Language Therapist by the Speech & Language Therapists Registration Board at CORU. AND · Have 3 years’ full time (or an aggregate of 3 years’ full time) post qualification clinical experience. AND · Have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office. AND · Provide proof of statutory registration on the Speech & Language Therapist Register maintained by the Speech & Language Therapists Registration Board at CORU before a contract of employment can be issued. AND · Eligible to work in the State. Annual registration · On appointment, practitioners must maintain annual registration on the Speech & Language Therapists Register maintained by the Speech & Language Therapists Registration Board at CORU. AND · Practitioners must confirm annual registration with CORU to Enable Ireland. Desirable Criteria: · Experience of interdisciplinary team working. · Minimum of 2 years’ experience working with children with disabilities. · Experience working with children with Eating, Drinking and Swallowing difficulties. · Experience working with Augmentative & Alternative Communication (AAC). If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click here: What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: 24/06/2026 Interview date for successful application: TBC A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
HR Officer
SALARY SCALE Successful candidates will be paid in line with June 2026 HSE revised consolidated Grade IV Salary Scale: Age Compulsory retirement age is 70 years for applicable public servants under relevant legislation. Health Candidate must be medically fit to perform duties and attend regular, efficient service. Character Candidate must be of good character. Ethical Code Post holder must respect the ethos, tradition, and values of St. Michael’s House and comply with all organisational policies, procedures, and regulations.
Assistant Staff Officer
Key Working Relationships The post holder will work closely with the discipline/department/those in area of work to ensure the smooth running of the area /department and targets/KPIs are met?????. Purpose of the Post To support the administration process in an acute hospital work environment. Principal Duties and Responsibilities The position of Assistant Staff Officer Grade IV encompasses both managerial and administrative responsibilities which include the following: Administration: • Ensure the efficient day to day administration of area of responsibility. • Ensure deadlines are met and that services levels are maintained. • Ensure an even distribution of workload amongst the team, taking into account absence due to annual leave etc. • Support the preparation and issuing of office documentation (correspondence, reports etc) to the highest possible standard by monitoring and reviewing team work to ensure quality and accuracy. • Use appropriate technology to ensure work is completed to a higher standard. • Ensure that archives and records are accurate and readily available. • Maintain confidentiality of documentation, records etc. • Ensure line management is kept informed of issues. • Ensure that the service is kept informed and that their views are communicated to middle management including department/discipline head • Organise and attend meetings as required. • Take minutes of meetings and prepare for circulation following meeting. • Support, promote and actively participate in sustainable energy, water and waste activities initiatives to create a more sustainable, low carbon and efficient health service. Customer Service • Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying supervisor of any deficiencies. • Ensure that service users are treated with dignity and respect. • Act on feedback from service users/customers and report same to supervisor. Human Resources / Supervision of Staff • Supervise and ensure the well-being of staff within own remit. • Manage the performance of staff • Co-operate and work in harmony with other teams and disciplines. Services Delivery and Improvement • Implement agreed changes to administration of the service. • Encourage and support staff through change processes. Standards, Policies, Procedures and Legislation • Maintain own knowledge of relevant HSE policies, procedures, guidelines and practices, to perform the role effectively and to ensure current work standards are met by own team. • Maintain own knowledge of relevant regulations and legislation, e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts etc. • Ensure consistent adherence to procedures within area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role for example, standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards and comply with associated HSE protocols for implementing and maintaining these standards. Duties specific to a Grade IV • Responsibility for the administrative management of outpatient clinics, admissions and day cases, and others relevant to the role. • Responsibility for the accurate typing or correspondence to other medical practitioners and clinicians. • Management of patient charts. • In consultation with line manager, conduct audits of procedures within the department to ensure best practice. • Preparation and completion of statistical data relevant to the speciality. • Ensuring the management of cancelled, reschedules and DNA appointments on a daily basis. • Responsibility for managing the Outpatient Waiting List in line with the National Guidelines for scheduling of patients for clinic appointments. • Liaising with relevant staff of the department/area concerning any difficulties or queries regarding clinical information. • Communication with the department and escalation to next level of the organisation???. • Communication with patients, Heads of Departments, Consultants and General Practitioners. • Responsibility for ensuring requests/calls to members of the discipline/department are facilitated and communicated • Responsibility for maintaining confidentiality of data, including patient information. • Maintaining quality standards and policies. • Engaging and supporting in the FOI and YSYS policies and guidelines • Monitor and evaluate procedures within own area of responsibility to ensure a client centred quality service is delivered and strives to ensure full compliance with best practice. • Making decisions within clearly defined policies. • Ensuring compliance with Freedom of information legislation as it applies to the post of medical secretary. • To act as appropriate as secretary to other groups or committees as may be required, from time to time. • Managing the performance, accuracy and efficiency of workload associated with duties and responsibilities of the grade of medical secretary. • Planning, organising and prioritising tasks assigned by the Line Manager and Department/area, setting objectives for completion of these tasks/duties. • Ensuring that area goals are met on a daily/weekly/monthly/annual basis. • Responsibility for the maintenance of stationary stock within the department/area • Interpretation and implementation of Hospital and HSE policies and procedures. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish1. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction Or Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. and Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements • Computer skills are essential including Microsoft Office, Excel, Word and Outlook. • Previous experience of medical typing as relevant to the role • Previous experience in the use of Speech/Digital Dictation (TPRO) and PAS as relevant to the role. • Experience in communication with the service user or general public Other requirements specific to the post • A Flexible approach to working hours is required in order to ensure deadlines are met. • Experience in the creation of professional documents, presentations and reports…… Additional eligibility requirements: Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience • Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role. • Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. • Demonstrate the ability to work in line with relevant policies and procedures. Planning and Managing Resources • Demonstrate the ability to plan and organise own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. • Sets realistic goals and time-scales, taking account of potential problems and competing priorities. • Devotes time and energy to the most important task at any given time. • Maintains an awareness of value for money. Commitment to a Quality Service • Demonstrate a commitment to providing a quality service. • Demonstrate awareness and appreciation of the service user and has strong customer service skills. • Embraces the change agenda; demonstrates flexibility, initiative and adaptability in a changing work environment. Evaluating Information, Problem Solving & Decision Making • Demonstrate numeracy skills, the ability to evaluate information, problem solve and make effective decisions. • Makes decisions and solves problems in a timely manner before they accumulate. • Gathers information from enough sources and other people to make well founded decisions / solve problems. Team working • Demonstrate the ability to work on own initiative as well as part of a team. • Contributes to a positive team spirit. • Demonstrates a willingness to become involved and help team members if they are under pressure. Communication & Interpersonal Skills • Effective communication skills including the ability to present information in a clear and concise manner. • Strong written communication skills. • Strong interpersonal skills including the ability to build and maintain relationships with a variety of stakeholders; treats others with dignity and respect. • Demonstrate the ability to influence people and events. Tenure The current vacancies available are Permanent & Temporary whole time The post is pensionable. A panel may be created from which permanent temporary and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. All Mandated Persons under the Children First Act 2015, within the HSE, are appointed as Designated Officers under the Protections for Persons Reporting Child Abuse Act, 1998. Mandated Persons such as line managers, doctors, nurses, physiotherapists, occupational therapists, speech and language therapists, social workers, social care workers, and emergency technicians have additional responsibilities. You should check if you are a Mandated Person and be familiar with the related roles and legal responsibilities. Visit HSE Children First for further information, guidance and resources. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service , as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures . • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note: Detailed roles and responsibilities of Line Managers are outlined in local SSSS.
Assistant Staff Officer
The Role: The position of Assistant Staff Officer is a first-level position in middle management within the structure of the Assembly. An Assistant Staff Officer is required to be an effective, participative member of a team and will be required to supervise staff, manage the distribution of work, and provide one-to-one coaching and training for junior staff members. The successful candidate will be based in the Eastern and Midland Regional Assembly offices in Ballymun, Dublin 9. Duties Key Duties and Responsibilities The Assembly reserves the right to alter your hours of work from time to time. 6. Annual Leave Annual leave entitlement for the position will be 30 days per year, pro rata . 7. Retirement There is no mandatory retirement age for new entrants to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Anyone who is not a new entrant to the public service, as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004, is subject to a compulsory retirement age of 65 years . The maximum retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 is 70 years . 8. Residence Post holders shall reside within a reasonable commuting distance of Ballymun, Co. Dublin. The Director of the Eastern and Midland Regional Assembly reserves the right to assign the post holder to any premises, now or in the future, subject to reasonable notice. 9. Start Date The Eastern and Midland Regional Assembly shall require the successful candidate to take up their appointment within a reasonable period. Should they fail to take up the appointment within an agreed period, the Assembly may, at its discretion, decide not to appoint them.
