Document Controller
Building a sustainable tomorrow We are seeking a Document Controller to join our team in Cork! Your mission What’s in it for you? Opportunities! Opportunities to work with a great team on some of Irelands largest and most exciting construction and civil engineering projects. Opportunity to develop your skills to the highest industry standards while earning competitive salaries. BAM are committed to its employees and offer strong competitive salaries along with benefits such as; 8% pension contribution, health care program, Learning and Development opportunities, further education, company vehicles (depending on the role), opportunities to travel, bike to work scheme, company laptop, company phone, flexible working arrangements and many more. Your work environment People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We’re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Who are we? The art of building is about building for communities; it’s about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Front Office Assistant
Responsible for: To greet guests in accordance with training and allocate rooms according to laid-down procedures. Job Description: · To arrive promptly on duty as scheduled in a full, clean & presentable uniform at all times in accordance with company grooming policy. · Maintain the highest level of personal and work cleanliness and hygiene. · Adhere to the company's Code of Conduct. · To comply with company regulations regarding, fire, health and safety, hygiene, customer care and security. · To read, understand and carry out your responsibilities as defined in the Health and Safety Statement and Staff Handbook. · Check and ensure the correctness of all reception floats. · Ensure work areas are kept clean, safe and tidy at all times. · Receive and register guests on arrival, using their names at all times adhering to laid down procedures e.g. brand standards. · Ensure all documentation relating to the registration and checking out of guests is as per standard of procedures. · Be thoroughly familiar with all company selling procedures and promotions. · Be aware of hotel room availability and rates at all times. · Adhere to all regulations in respect of Health and Safety, hygiene, guest safety, fire regulations, emergency procedures, etc · To ensure that any additional requirements for guests are offered and catered for as much as is reasonably possible, i.e. dinner reservations, porter, information services etc. · To ensure that all charges are posted correctly onto room bills. · Maintain & monitor management accounts. · Be aware of all hotel facilities & amenities. (ie car parking, directions etc) · Communicate with colleagues and guests professionally. · Provide the highest level of customer services consistently. · Provide relevant reports to departments as required. · To take reservations and respond to guests in a timely and professional manner. · To answer switchboard in a warm and welcoming manner and effectively transfer calls to correct extensions in the absence of the switchboard operator. · To administer all reservations, cancellations & no-shows in line with company policy. · Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety. · Conduct regular security checks throughout the day and report any issues to management. · Report any maintenance issues immediately to management, · To correctly take messages for guests/staff ensuring that date, time, message, from, to and initial are noted. · To ensure that relevant people receive any messages immediately. · Dealing with any guest requests/queries in a polite and attentive manner and reporting/logging any problems to the Duty Manager. · Balancing of telephone, lounge, restaurant, bars and reception cash at the end of each shift. · The sensible allocation of rooms to customers having viewed all relevant guest requests. · Check all telephone charges from meeting rooms and ensure they are posted to correct folios. · Handling safe deposits for guests. · Maximise in-house selling whenever possible and maintain an awareness of all sales opportunities. · Dealing with Foreign Exchange for customers. · To ensure that all monies are kept secure at all times. · All staff of the company are required to make themselves available for training and communication meetings for which advance notice will normally be given. The content of all training session and issues addressed at team meetings must be adhered to. · Complete duties as per checklist · To ensure that all cash in dealt with in accordance with cash handling procedures. · To carry out any reasonable duty requested by a manager, senior staff member or request of a guest.
Student Paramedic
Job Title, Grade Code: Student Paramedic (Grade Code: 3190) *Please note that this grade code is awaiting formal assignment from the DOH but it will not result in a change to the terms and conditions of employment. Remuneration The Salary scale for the post as at 01/01/2024 is: €33,210 - €33,640 - €34,070 - €34,400 Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Campaign Reference: NRS14282 Closing Date: Wednesday 15th May 2024 at 3pm Proposed Testing Date(s): Week Commencing 10th June 2024 Proposed Interview Date (s): Week Commencing 15th July 2024 (Please note dates are provisional and are subject to change) Educational Programme and Career Progression The HSE has on-going opportunities for candidates wishing to undertake the BSc. (Hon) in Paramedic Studies with a view to employment as a Pre Hospital Emergency Care Council (PHECC) registered Paramedic with NAS. This is a unique and exciting opportunity for Student Paramedics to undertake a BSc. (Hon) in Paramedic Studies as an employee of the HSE with the potential to lead to full time employment. The key stages of this programme and progression are: Year 1 – Student Paramedic Year 2 - Under Graduate Paramedic Intern Year 3 - Post Graduate Paramedic Intern Subject to graduation from the BSc. (Hon) in Paramedic Studies, registration as a Paramedic with PHECC and successful discharge of the probationary period: Year 4 - Registered (Qualified) Paramedic (full time employment) Selection Process The HSE has on-going opportunities for Student Paramedics. In order to meet this requirement it is the intention of the National Recruitment Service to create a national supplementary panel from which current and future Student Paramedic training places will be filled. The recruitment and selection process for this campaign will be managed by the NRS and will involve various stages. The stages of this process are as follows: Stage 1 – Application Form ( www.hse.ie ) Stage 2 – Supervised Verbal Evaluation and Logical Thinking Testing Stage 3 – Eligibility Sift in line with UCC course entry requirements Stage 4 – Competency Based Interview Full information on the testing / assessment stages is available in this Job Specification and in the Additional Campaign Information document. There are a number of documents that candidates will be required to submit at the Testing/Assessment stage of the process. If you are interested in the role of Student Paramedic we would advise you to start gathering those documents now. The tests for this recruitment campaign are provisionally scheduled to take place on week commencing 10th June 2024 and the documentation must be available for submission at that time. Candidates who cannot produce the required documentation will be deemed ineligible and will not progress further in the selection process. Please refer to the Ranking/Shortlisting/Interview part of this Job Specification and the Additional Campaign Information document for further information on the documents you will be required to submit. Taking up Appointment: A start date will be indicated at job offer stage. Location of Post: National Ambulance Service College and Operational Divisions throughout the National Ambulance Service (NAS) as required to facilitate training placements. Details of the HSE National Ambulance Service Structure are provided at: https://www.nationalambulanceservice.ie/ Student Paramedics are required to work in any division of the NAS and can / will be re-assigned between locations as and when service need dictates. Every effort will be made to offer geographically convenient postings; however, we may be unable to facilitate this because of operational requirements. Informal Enquiries: Geraldine Glancy, Campaign Lead, NRS, applysupport@hse.ie National Ambulance Service College, nasc@hse.ie University College Cork, info.emed@ucc.ie Details of Service: The National Ambulance Service (NAS) is the statutory pre-hospital emergency and intermediate care provider for the State. The NAS mission is to serve the needs of patients and the public as part of an integrated health system, through the provision of high quality, safe and patient centred services. This care begins immediately at the time that the emergency call is received, continues through to the safe treatment, transportation and handover of the patient to the clinical team at the receiving hospital or emergency department. Serving a population of over 5 million people, the NAS responds to over 400,000 ambulance calls each year, employs over 2600 staff across 118 locations and has a fleet of in excess of 620 vehicles. In conjunction with its partners the NAS transports approximately 25,800 patients via an Intermediate Care Service, co-ordinates and dispatches more than 800 Aero Medical / Air Ambulance calls, completes 600 paediatric and neonatal transfers and supports Community First Responder Schemes across the state. In 2025, the National Ambulance Service will continue implementation of a strategic plan, NAS Strategy 2025 to 2034, which is focused on ensuring the delivery of patient centred care. It brings together recommendations from a wide series of reviews into a single plan. A critical element of this is the implementation of shifting models of care that will see the service utilise other alternative services for our patients than the emergency department. Purpose of the Post (Student Paramedic) NAS is seeking persons interested in undertaking the Paramedic Training Programme (including Internship) and acquiring Registration as a Paramedic with the Pre Hospital Emergency Care Council (PHECC). The intention of this process is to provide a pool of suitably qualified paramedics, licensed to practice by the Pre Hospital Emergency Care Council (PHECC), who will be offered positions at the grade of Paramedic at various locations throughout the NAS. The Paramedic (PHECC Registered Paramedic) will be competent to carry out all of the duties of the Paramedic (PHECC Registered Paramedic) and will have a range of abilities which will permit the safe delivery of emergency care and transport within the framework and limits specified by PHECC. The Paramedic (PHECC Registered Paramedic) will be responsible for the care, treatment and movement of patients and maintaining self, vehicles, equipment and station in a manner fit to respond to that role. The Paramedic Training Programme is operated jointly by the National Ambulance Services College (NASC) and the College of Medicine & Health, University College Cork (UCC). Successful completion of the course will lead to Paramedic Registration with the pre-Hospital Emergency Care Council and award of the BSc (Hons) in Paramedic Studies, UCC. The purpose of the post of Student Paramedic is to: · Successfully complete the course · Achieve the award of the BSc (Hons) in Paramedical Science, UCC · Secure Paramedic Registration with the Pre-Hospital Emergency Care Council · Successfully discharge the probationary period as an employee of the HSE · Secure enduring employment with the HSE as a PHECC Registered Paramedic Principal Duties and Responsibilities (PHECC Registered Paramedic) Deployment/Flexibility ● Work rosters as assigned as a Paramedic, carry out the duties of the Paramedic ● During any shift, work in any Ambulance Station as assigned from time to time ● Be prepared to participate in strategic deployment at any designated Main Ambulance Station, Small Station, Sub-Station or other location as may be implemented in the future ● Where directed, split crews to ensure effective crewing of Emergency Ambulances or Rapid Response Vehicles ● Support and participate in the deployment of Alternative Pathways Services focussed on non-conveyance ● Work in the NEOC Clinical Hub if required to support Hear and Treat activities ● Work in rotational roles where required, e.g. Primary Care Teams and Emergency Departments ● Operate any NAS vehicle as and when directed for deployment to clinically appropriate calls as set out in the PHECC Dispatch Standard including Emergency Ambulances, Intermediate Care Vehicles, CCRS Vehicles, Rapid Response Vehicles, Aeromedical Services or any other transport modality deemed appropriate to support service delivery. ● Report to a Supervisor or Manager as designated by the District Operations Manager ● Comply with all Standing Operational Procedures including clinical, operational and NEOC related ● Act within the principles of Framework for Major Emergency Management during major emergencies if the need arises and to carry such communications equipment as necessary and to be familiar with the Major Emergency Plan. ● Participate in exercises and training sessions designed to improve the ability of the NAS to respond to a Major Emergency. ● Communicate with a broad range of HSE and non HSE professionals as appropriate ● Carry out duties in an acting up capacity as required ● Paramedics in NAS are both professional and societal examples by maintaining a high standard of dress and appearance as well as conducting themselves in a responsible manner at all times. ● Ensure appropriate details and method of communications are available to NAS to ensure any necessary contact outside of working hours is available and acted upon responsibly by you Development, Education & Training · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. ● Be an exemplar for the progression of the profession and support all continuous quality improvement initiatives ● Take personal responsibility for maintaining your currency and competence in Paramedic practice ● Take part in training and development programmes as appropriate. ● Be prepared to undertake continuous professional development opportunities. ● Support the development of colleagues. ● Mentor Undergraduate and Post Graduate Paramedic Interns, including those from external agencies and foster an atmosphere of learning by example. ● Co-operate fully with the role and function of Paramedic Tutors and Clinical Practice Facilitators ● Facilitate both internal and external observer and student placements ● Undergo such training as may be prescribed by the NAS for both organisational and individual development. ● Identify and seek the support of the NAS for relevant professional development opportunities necessary to maintain and improve clinical competence. ● Identify developmental opportunities within the work context and take part in activities, which lead to personal and professional development. ● Interact with, support and mentor Community First Responders ● Attend supervision and appraisal session with Supervisors and Managers as required. ● Where relevant and deemed necessary by the Clinical Director, engage fully and willingly in the Return to Practice process Personal Health & Wellbeing ● In the context of delivering high quality Emergency Medical Services, maintaining a level of physical fitness and on-going personal professional development appropriate to the role is essential ● Foster good working relationships with peers, colleagues and external stakeholders and call out poor behaviour where observed ● Demonstrate awareness of own stress levels and seek appropriate support in order to manage individual responsibility. ● Where practicable promote and support employee assistance programmes and schemes (e.g. CISM). ● Ensure attendance for duty free from the effects and smell of prior alcohol consumption ● Wear such uniforms and/or protective clothing as deemed necessary for the performance of his/her duties in a clean, hygienic and professional manner Safety, Health & Welfare at Work (Including Driving & Vehicle Checks) ● Be familiar with the Site Specific Safety Statement and be personally responsible for signing to confirm you have done so. ● Carry out relevant risk assessments to identify and report actual or potential hazards/risks in the work environment in accordance with the NAS Safety Statement / deal with them appropriately ● Take immediate action to minimise risks where it is reasonably practicable to do so ● Ensure there is no smoking in the vehicle or in any areas where smoking is restricted. ● Demonstrate awareness of own stress levels and seek appropriate support ● Drive all relevant vehicles types operated by NAS in accordance with the Policy for Vehicular Emergency Response, Safe Work Practice Sheet on Driving and the Site Specific Safety Statement ● At the start of each tour of duty, carry out and complete a Daily Vehicle Inspection Form, ensuring that all defects, deficiencies and accident damage are reported on a Vehicle/Equipment Defect Report Form to the Fleet and Asset Coordination Centre ● Check any vehicle prior to use ensuring that it is fully equipped, visually checked for defects and that all equipment is functioning and ready for use in accordance with Service Procedures ● As part of on-going professional development, ensure an up to date knowledge of equipment required to perform duties. ● Carry out maintenance, equipment and drug checks on emergency ambulance, intermediate care and specialist vehicles as may be in service at any given time ● Operate equipment in accordance with Standing Operational Procedures and manufacturer’s instructions ● Maintain the NAS standards of cleanliness for vehicles, equipment and stations ● Be personally responsible for not undertaking any task or action which would knowingly cause risk to self, others, or to the NAS ● As far as is reasonably practicable attempt to prevent other people from undertaking tasks or actions which would knowingly cause risk to themselves, others, or to the NAS ● Participate in briefing/training sessions and carry out any agreed control measures and duties as instructed ● Comply with all Health and Safety guidelines, be familiar with Safety Statements and Site Specific Statements and immediately report any accidents in line with the Safety, Health and Welfare at Work legislation Administrative Responsibilities (Including Managing Resources & Information) ● Ensure all required technology, including ICT and communications is fully maintained and utilised as intended by NAS during working hours to ensure necessary communication at all times. ● Ensure appropriate details and method of communications are available to NAS to ensure any necessary contact outside of working hours is available and acted upon responsibly by you. Record details and maintain records of patients, journeys, vehicle refuelling and duty hours in accordance with NAS procedures ● Maintain and submit records as required by the relevant Senior Manager or a designated Manager to include Daily Vehicle Inspection Forms, Vehicle/Equipment Defect Report Forms, electronic Patient Care Reports or any other reports as required ● Co-operate with and be familiar with all management procedures in relation to discipline, industrial relations agreements, rosters, training, leave and grievance ● Take responsibility for ensuring operational equipment is ready for use ● Document all patient care and treatment and comply with records management processes ● Access and record information using computerised systems ● Undertake paperwork, such as recording routine tests on pieces of equipment ● Accept responsibility for security of stations, vehicles and equipment where appropriate ● Get to know the local community area, including: streets, roads and buildings ● Be aware of the risks and possible hazards to be found within their operational area ● Maintain confidentiality in relation to personal data held for colleagues and patients, ensuring it is processed lawfully; for no purpose other than for which it was intended; is relevant to that purpose; is retained for no longer than is necessary; is processed in accordance with the rights of the subject to access and accuracy; and is protected from accidental loss or damage in accordance with the requirements of the Data Protection legislation, and records management guidance ● Maintain confidentiality of patient identifiable personal data using a non-identifiable alternative, where practicable, and limiting access on a strictly need to know basis Tenure The post of Student Paramedic is Specified Purpose. Any posts that may be offered, either specified purpose or permanent, full time and pensionable employment as a Registered Paramedic are subject to successful completion of the Paramedic Training Programme, successful discharge of the Paramedic Internship and successful acquisition of registration as a Paramedic with PHECC. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The hours of attendance i.e. average of 39 hours per week calculated over a predetermined period of time, involves shift work. You will be expected to be available for duty outside of the rostered hours as and when the need may arise. Shift patterns are normally of 8, 10 or 12 hours duration. A shift pattern may have a period of On Call incorporated. Rosters and periods of duty will involve working at weekends, nights and during public holidays. You will be required to work the agreed roster arrangements advised to you by your line manager. Where you are required to work unsocial hours and/or night duty you will be remunerated at the nationally approved rates for your pay grade. Where you are not assigned to a roster, your Supervisor will notify the working hours allocated to you at least 24 hours in advance. Where an unforeseen event such as staff availing of bereavement, force majeure, paternity or sick leave, staff injury, Stress Management stand down, a major emergency or critical staff shortage occurs, you will be required to change allocated working hours (& leave) at short notice, i.e. less than 24 hours’ notice. Annual Leave The annual leave associated with the post is 23 days. Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
NPI Project Manager
Why join Stryker? We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific. Know someone at Stryker? Be sure to have them submit you as a referrral prior to applying for this position. Learn more about our employee referral program NPI Project Manager Role: Permanent, Hybrid. Join Stryker as a Project Manager - Advance our Mission to Make Healthcare Better! Are you ready for a dynamic and rewarding Project Management career where you will support the launch of innovative NeuroSurgical products? Stryker invites you to embark on an exciting journey as a Project Manager within our Advanced Operations (AO) team. About Us: Stryker is a global leader in medical technology, committed to transforming healthcare through innovative solutions. As a Project Manager at Stryker, you will be at the forefront of supporting New Product Development in the NeuroSurgical space. Your Role: As the Project Manager, you will take ownership of New Product Development (NPD) deliverables within the AO function. You will lead a team of talented Process and Project Development Engineers, collaborating closely with cross-functional teams including R&D, Operations, Shared Functions, and Suppliers. Why Join Us: At Stryker, we are committed to empowering our employees to make a difference. Here, you will have the opportunity to work on groundbreaking projects that have a tangible impact on patients' lives. With a supportive and inclusive culture, ongoing development opportunities, and competitive benefits, Stryker is not just a place to work – it is a place to thrive. Ready to Make Your Mark: Join us in shaping the future of NeuroSurgical. Apply now to become a key player in our mission to redefine healthcare through innovation. Talents we are looking for: About Stryker Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.
Procurement Associate
Roles and responsibilities Benefits This role offers a very competitive hourly rate. This contract will run for a minimum of 12 months with a strong possibility of extending. You are welcome here Johnson & Johnson is working to create an inclusive environment where diverse backgrounds, perspectives, and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are. About Janssen Janssen is the Pharmaceutical Companies of Johnson & Johnson - the world's most comprehensive and broadly-based healthcare Company. At Janssen, we bring together top scientists and researchers to pursue the most promising science and drive collaboration to create visionary medicines and healthcare solutions covering five priority therapeutic areas - Cardiovascular & Metabolism, Immunology, Infectious Diseases & Vaccines, Neuroscience and Oncology. Contribute to the next pharmaceutical breakthrough with your next project at Janssen.
General Operator
About the role We are looking for a General Operator to join the Kerry Dairy team in Newmarket. This is a full time, seasonal role working 12 hour shifts, days and nights with competitive pay and great benefits. About Kerry Kerry Group’s UK & Ireland dairy related business includes Dairy Ingredients, Dairy Nutritional Ingredients, Dairy Consumer Foods, and Agribusiness. With a revenue in excess of €1bn per year, it is one of the world’s leading dairy businesses. With our strong dairy heritage and deep-rooted connection to our 3,000 milk suppliers, right through to our portfolio of innovative and high-quality brands, the dairy business has a unique and compelling proposition for both consumers and our customers. Our dairy business has a diversified portfolio of dairy, nutritional ingredients and market leading dairy brands and its vertically integrated dairy processing ensures the highest quality, sustainably produced 1.2bn litres of milk for our dairy, nutritional ingredients, and consumer foods business – a key consideration among some of our largest customers across the globe. We have an unrivalled dairy consumer brands portfolio coupled with a track record in innovation underpinned by technology and science. We manufacture and market our own leading butter, dairy, and plant spreads brands: Dairygold, Low Low, Pure and Golden Cow. We are the largest supplier of Private Label dairy spreads, supplying all major retailers in Ireland, the UK and mainland Europe. Our cheese brands compete in children’s cheese snacks (Attack-a-Snak), natural cheese (block, slices and grated), and in processed cheese segments and our leading cheese brands include Strings & Things, Coleraine, and Charleville Cheese. Through our multi-geographical presence (UK, Ireland, and Western Europe) we have a deep consumer insight which is a key component of the business. What will I be doing? As a General Operator your job involves working with the latest food production technology and machinery, ensuring technical compliance throughout the manufacturing process. You will be working as part of a team over a shift pattern. Our shift pattern is a 12 hour pattern and consists of 2 weeks of days and 2 weeks of nights (4 & 3 day weeks pattern rotation) plus a highly competitive rate of pay. What's in it for me? In Kerry we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes. Opportunity for career development, training and ongoing support. Shift allowances, Employee Discounts, Employee Assistance Programme, Pension and Recognition and Reward incentives. At Kerry, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. Get in touch today, it will be great to hear from you !
Seasonal Guide / Information Officer
(A) ABOUT THE POSITION Visitor Services of the Office of Public Works currently seek enthusiastic people to join their dedicated Guide Teams at National Monument/National Historic Property Sites under their remit. This competition will be used to fill a range of temporary/seasonal posts over the next year. The duration of seasonal employment may vary, depending on the local operational requirements. The hours, commencement dates and completion dates of the season may also vary for the same reasons. The role of the Seasonal Guide / Information Officer will include:
Trainee Optical Assistant
Hours: Full-Time Benefits: Competitve Basic Salary and the opportunity to work with a friendly , hard working, customer focussed team to provide the very best in eye care and audiology to our customersLoads of opportunities for career developmentFull training provided Experience – Previous optical experience is desirable but not essential for this role Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive. Some of the key tasks required include: You’ve already demonstrated that you’re a natural when it comes to customer care, you’re articulate, good with people with an organised approach and always happy to help, so you’ll fit right in as a valuable member of our friendly store team, joining a business that’s going places. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
IS Technical Support Officer
SECTION 1: BACKGROUND Cork County Council invites applications from suitably qualified persons, who wish to be considered for inclusion on a panel from which vacancies for a IS Technical Support Officer (Grade 5) may be filled. The Digital and ICT Directorate manages Cork County Council’s IT infrastructure including the networks, information systems and applications, that are required to support the operation of the council’s services across Housing, Planning, Roads, Tourism, Libraries, Economic Development etc. The directorate consists of two sections one dealing with Applications, Data, Service Design and M365 and the second with Infrastructure, Security and Service Management. The directorate is located in Cork County Hall. The IS Technical Support Officer role will be part of a team that is responsible for delivering and supporting technical projects across Business Solutions, Data Management, Infrastructure Management or Service Management. They will help to ensure the ongoing support, development and delivery of IT services for all our customers. The IS Technical Support Officer’s role may span one or more areas of expertise. There are 4 streams, or areas of specialism, in this campaign with opportunities to be placed on panels as follows: Stream 1 - IS Business Technical Support Officer Stream 2 - IS Data Technical Support Officer Stream 3 - IS Infrastructure Technical Support Officer Stream - IS Service Management Technical Support Officer SECTION 2: DUTIES The IS Technical Support Officer will work within a team providing technical support for Digital and ICT services across the council’s ICT infrastructure including the network, server estate, end points, applications, systems, and security. S/he will have a varied role that may encompass defining system or technology requirements; developing system or technical plans and documentation; reviewing and evaluating existing systems; designing, modifying, managing and supporting business systems, components, processes and workflows. The primary objective is implementing and maintaining the technology that enables the work of the council. Stream 1 – IS Business Technical Support Officer The IS Business Technical Support Officer role will suit candidates with an interest in further developing their ICT career in areas such as software and applications procurement and implementation, project management, business analysis, service design, testing, software lifecycle management and contract management. This stream includes opportunities to work on the design and delivery of projects using design thinking methodology and looking for ways to exploit new and existing technology. Role Description & Responsibilities: • Interpreting a project and the client’s requirements and evaluating all the options to identify potential solutions • Investigating and analysing business or technical processes, procedures, and work practices to identify improvements or add functionality • Implementing and supporting M365 projects on SharePoint, Power Apps and Teams • Improving existing business models, processes and flows of data • Providing support and lifecycle management for software systems • Preparation and maintenance of appropriate project and technical documentation • Managing and evaluating test processes including overseeing User Acceptance Testing • Attending regular planning and support meetings • Acting as a liaison between business stakeholders, customers, 3rd party providers or other technology teams • Managing procurement of third-party solutions and subsequent contracts • Undertake training as appropriate to ensure knowledge and expertise is maintained • Undertake other appropriate duties assigned by the Head of Digital & ICT. Stream 2 – IS Data Technical Support Officer The IS Data Management Technical Support Officer role will suit candidates with an interest in further developing their ICT career in areas such as SQL database administration, data management, Power BI, business intelligence and data analytics. It will also suit people interested in working with spatial data, developing and supporting GIS corporate solutions and GIS data distribution. Role Description & Responsibilities: • Supporting the DBA function with SQL Server database administration • Support existing SQL Reporting and report creation • Supporting the development and maintenance of the database environment in line with best practice • Assisting in the development of data management policies and procedures • Supporting and contributing to, where appropriate, ICT plans, policies and procedures • Assist in interpreting a project and the client’s data and reporting requirements and evaluating all the options to identify potential solutions • Identifying and evaluating inefficiencies and recommending optimal data management practices • Support the preparation and maintenance of appropriate project and technical documentation • Support the management and development of our corporate web GIS solutions for both public and internal use • Assisting in the support and development of FME Apps and process • Assist in interpreting a project and the client’s requirements of GIS solutions and applications • Managing large spatial datasets for corporate distribution for both desktop and web GIS users • Reviewing and evaluating test processes • Managing procurement of third-party license renewals and subsequent contracts • Assisting in Power BI Administration and Report creation. • Undertake training as appropriate to ensure knowledge and expertise is maintained • Undertake other appropriate duties assigned by the Head of Digital & ICT. Stream 3 - IS Infrastructure Technical Support Officer The IS Infrastructure Technical Support Officer role will suit candidates with an interest in further developing their ICT career in areas such as IT architecture, technical infrastructure, telecommunications, network support, server management, ICT security, virtualisation, cloud computing and M365 Administration and deployment. Role Description & Responsibilities: • Monitoring network components including configuration, security and maintenance • Maintenance, problem solving and support of existing systems and infrastructure • Managing contracts and service delivery by 3rd party technology providers • Configuring components to ensure interoperability • Managing and administering servers and virtual machines • Identifying and evaluating inefficiencies and recommending optimal technology solutions • Preparation and maintenance of appropriate project and technical documentation • Applying appropriate security controls • Managing and evaluating test processes • Office 365 implementation and administration • Adhering to Change management processes • Attending regular planning and review meetings • Undertake training as appropriate to ensure knowledge and expertise is maintained • Undertake other appropriate duties assigned by the Head of Digital & ICT. Stream 4 - IS Service Management Technical Support Officer The IS Service Management Technical Support Officer role will suit candidates with an interest in further developing their ICT career in IT service management including providing technical support, implementing ICT security, mobile device management, managing procurement processes and project management. Role Description & Responsibilities: • Delivering and supporting the IT service management function including change and release management; incident management; problem management, configuration management and request management • Providing technical support for all council services • Support and maintenance of the audiovisual systems (MVI easyconf, MTR ) to ensure successful council and other hybrid meetings/events • Creating training documents and user guides and delivering staff training • Providing MDM (Mobile Device Management) support for mobile devices • Documenting common problems and resolutions in KBs and training documents • Liaising with 3rd party vendors to implement solutions and track service level commitments • Continuous improvement management, identifying and implementing improvement measures • Undertake training as appropriate to ensure knowledge and expertise is maintained • Undertake other appropriate duties assigned by the Head of Digital & ICT. Successful candidates will be encouraged and supported to undertake further training and certification to build expertise in the area they are appointed to. Note: as the Digital & ICT Department continues to evolve, it is likely that flexibility in regard to the allocation of specific duties will be necessary. SECTION 3: ELIGIBILITY CRITERIA / QUALIFICATIONS 1. Character Each candidate must be of good character. 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education, Training, Experience etc. Each candidate must, on the latest date for receipt of completed application forms - (a) Hold a recognised diploma or degree (min level 6 in the National Framework Qualifications), or equivalent professional qualification in an IT-related discipline. (b) Have a minimum of 2 years’ experience working within an ICT function or team which supported and enabled a complex and diverse service organisation. (c) Fulfill the Selection Experience in Section 3.1 3.1 Selection Experience The successful candidate must have a min of 2 years’ appropriate experience in at least two of the relevant essential experience categories. Strong preference will be given to candidates who can also demonstrate their breadth of knowledge to include the desirable experience listed per stream. Stream 1 - IS Business Technical Support Officer Essential Experience The successful candidate must have a min of 2 years’ experience in at least two of the relevant essential disciplines • Business Analysis, Design and Requirements engineering • Service Design • Application integration, deployment and support • SQL scripting • Web services and IIS administration • M365, Sharepoint and Teams Administration • Contract management and procurement Desirable Experience Strong preference will be given to candidates with experience and expertise in the following: • Business Systems Support particularly ERP/FMS support • Analysis and Requirements Engineering • Project Management • Vendor management Steam 2 - IS Data Technical Support Officer Essential Experience The successful candidate must have a min of 2 years’ experience in at least two of the relevant essential disciplines • SQL Database administration and support • Business intelligence and data analytics • Geographical Information Systems implementations and support • GIS spatial data management and distribution • Information systems and data security design and implementation Desirable Experience Strong preference will be given to candidates with experience and expertise in the following: • Database Support in SQL Server • SSRS and Power BI report creation • SQL Query Language • GIS Data and Web Browser Management using the ESRI suite of products • Use of Desktop MapInfo and ESRI products • FME Desktop and Server • Analysis and requirements gathering Stream 3 - IS Infrastructure Technical Support Officer Essential Experience The successful candidate must have a min of 2 years’ experience in at least two of the relevant essential disciplines • Infrastructure and network support and implementation • Server and desktop management • Network and device security • Communications technologies • Backup, disaster recovery and business continuity solutions • Email services administration • Security controls/tools e.g., antivirus, anti-malware, endpoint encryption Desirable Experience Strong preference will be given to candidates with experience and expertise in the following: • Centralised software deployment systems • Technology management and configuration • Endpoint management • Automation • Cloud services design and implementation • Virtual environments Stream 4- IS Service Management Technical Support Officer Essential Experience The successful candidate must have a min of 2 years’ experience in at least two of the relevant essential disciplines • IT Asset Management • Patch Management • Experience of Mobile Device Management - Manage Engine Desktop Central • Expert knowledge of audiovisual systems (MVI easyconf, MTR ) • Knowledge of Smasung Knox and Apple DEP • Knowledge of end user device landscape. Desirable Experience Strong preference will be given to candidates with experience and expertise in the following: • Centralised software deployment systems • Desktop management • Endpoint management • Knowledge of Manage Engine Suites • Public Procurement (eTenders and Frameworks) For all streams – Essential Experience • A career record that demonstrates the necessary experience and competencies to carry out this role • At least 2 years’ experience in supporting and delivering projects • Good team working and interpersonal skills • Good report writing skills • Ability to communicate technical information and ideas clearly and concisely to non-technical people • Ability to present findings to management teams and client departments • Technical and analytical skills • Enthusiasm for continuous learning. Desirable Experience • Proven logical, analytical and creative abilities • Self-development skills to keep up to date with fast-changing trends in a complex IT environment • Creativity in problem solving and decision making • The ability to prioritise your workload • Knowledge of Data protection and GDPR (General Data Protection Regulation) • ITIL and/or other IT standards experience or knowledge. Candidates are requested to make a personal assessment of these criteria against their own qualifications, skills and abilities to assess whether they should apply for the post. 4. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004. A candidate who is not classified as a new entrant must be under 70 years of age. 5. Transport When required to do so, holders of the office shall hold a full driving licence for Class B Vehicles and shall drive a motor car in the course of their duties and for this purpose provide and maintain a car to the satisfaction of the local authority. 6. ESSENTIAL SKILLS, EXPERIENCE & KEY COMPETENCIES Candidates are expected to be able to demonstrate in their application and at interview that they possess the following competencies through the experience and skills they have gained to date: Delivery of Results An IS Technical Support Officer is expected to take ownership of tasks and is determined to see them through to a satisfactory conclusion. Analysis and Decision Making An IS Technical Support Officer is expected to investigate all relevant issues and make balanced fair recommendations based on evidence. Interpersonal & Communication Skills An IS Technical Support Officer is expected to deal with customers and colleagues in an effective, efficient and respectful manner. S/He should be able to express themselves in a clear and articulate manner. Technical Competency/Specialist Knowledge An IS Technical Support Officer is expected to display a high level of skill and expertise in the chose ICT stream(s). SECTION 4: COMPETENCIES A Competency Based Application form requires you to describe some of your personal achievements to date that demonstrate certain competencies (necessary skills and qualities) required for the position for which you are applying. For each competency, you are given a description of a skill or quality. You are then asked to describe a situation, from your own experience, which you think is the best example of what YOU have done which demonstrates this skill or quality. It is essential that you describe how you demonstrated the skill or quality in question. Therefore, compose your replies carefully in this section and try to structure what you write so that you give specific information about what you have done - for example, do not simply say that “X was successful”, describe exactly what you did and how you demonstrated the skill or quality in question. For each example, please include the following: a) the nature of the task, problem or objective; b) what you actually did and how you demonstrated the skill or quality (and, where appropriate, the date you demonstrated it) c) the outcome or result of the situation and your estimate of the proportion of credit you can claim for the outcome. The information you present in your application may form part of a shortlisting process and may also be used to help structure your interview, should you be invited to one. A shortlisting process may be applied based on TWO or more of the competencies and on other information you provide in your application form. SECTION 5: TENURE The position is wholetime and pensionable. Panels may be formed to fill permanent and temporary vacancies for IS Technical Support Officer (Grade 5) which may arise during the lifetime of the panels. SECTION 6: SALARY The Salary for the post is: €48,089- €57,572 basic per annum €48,089 - €49,561 - €51,039 - €52,537 - €59,047 (Maximum); - €55,806 - (1st LSI) (after 3 years satisfactory service on the Maximum) - €57,572 (2nd LSI) (after 3 years satisfactory service on the 1st LSI). Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Planning and Local Government. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at a minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. SECTION 7: LOCATION OF POST The base for working purposes shall be the location as determined by Cork County Council. Cork County Council reserves the right to assign you to any department, premises or district in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or compensation. Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. SECTION 8: WORKING HOURS The working hours at present provide for a five-day, thirty-five hour working week. A flexible working hours’ system is in operation and may be availed of subject to the terms and conditions of the FlexiTime Policy. All hours worked will be subject to the provisions of the Organisation of Working Time Act, 1997 and the Organisation of Working Time Act (Regulations) 2001. The successful candidate may be required to work hours outside of normal working hours as required by his/her immediate Supervisor. SECTION 9: ANNUAL LEAVE The current annual leave entitlement is 30 days per annum or on a pro-rata basis for period worked. Notice of intention to take leave shall be given to the council at least two weeks before proposed leave commences. Cork County Council’s leave year runs from 1st January to 31st December. Granting of annual leave, payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997 (as amended). SECTION 10: ELIGIBILITY TO WORK IN IRELAND Please note that in order to work in Ireland, a non-EEA National, unless they are exempted, must hold a valid Employment Permit. Should you be successful in the selection process, prior to appointment you will be required to confirm that you are in possession of same.
Deputy Manager
Salary: €40,000 - €42,000 per annum. Business Area: Retail This is for a Designate position and will include the Cork store as well as stores within an hours commute in the area of Cork. Our Deputy Managers are brilliant retail leaders, accountable for the day to day running of our stores in the absence of the Store Manager.With experience in a junior management role already under your belt, this is an opportunity to take your career to the next level. You’ll be responsible for the customer experience, for maximising profit and minimising loss, and will ensure your store colleagues are clear on their sales targets and delivering Customer First behaviours at all times. Colleagues and customers are at the heart of this role. You’ll encourage, praise and celebrate success with your team, and create an environment where both colleagues and customers feel valued, building trust and loyalty. A keen operator, you’ll also have a strong sense of what our competitors are doing and will have a passion to win through consistent excellence in delivery. You’ll be a visible and central presence on our sales floor, leading by example. Day to day you’ll ensure effective planning in store deployment, operational and commercial changes, and stock protocols. You’ll support the recruitment, development and management of our store colleagues, and will drive great engagement with your team. Creating a culture of customer excellence, you’ll ensure that effective targets are set and delivered, with customer satisfaction a priority. Operational compliance will ensure that standards are met and our customers and teams are protected. You’ll need the following skills and experience for success in this role: We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
