Finance Intern
Why finance at Stryker? Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! Stryker Finance Internship This Co-Op Student would be a member of the management accounting team in Cork, partnering with Operations and Support functions. Broad responsibility across all management accounting areas over the duration of the Co-Op programme. Key Areas of Responsibility
Staff Specialist, Post Market Quality
Are you interested in working for a global company where you can work across functions and on a wide-variety of projects? As a member of Stryker's RA/QA team, that is exactly what you will do! Here, we provide our RA/QA team the opportunity to learn new things, as well as endless growth opportunities! If you are interested in working at one of the World’s Best Workplaces, apply now ! Need another reason to apply? Here are 10 reasons to join our Regulatory Affairs/Quality Assurance team: https://www.strykercareersblog.com/post/10-reasons-to-join-strykers-regulatory-affairs-team Ensures quality and regulatory compliance by completing the appropriate documentation and filings pertaining to complaints, incidents of injury, and recalls (product field actions – field corrections) as required by regulatory agencies. Responsible for performing activities associated with complaint file investigations, evaluations, and recalls through record closure, including inputs from manufacturing, engineering, suppliers, change control, risk management, and other departments as needed. Key Areas of Responsibility: About Stryker Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.
Senior Staff Officer
SECTION 1: THE ROLE The post of Senior Staff Officer is a middle management grade in Cork County Council. The administrative structure ranges from the entry grade of Clerical Officer (grade 3) through to Assistant Staff Officer (grade 4), Staff Officer (grade 5), Senior Staff Officer (grade 6) and Administrative Officer (grade 7). See Section 10 below. The Senior Staff Officer may be assigned responsibility for the day to day administration and the management of an area of the Council’s activities, including management and supervision of staff. The Senior Staff Officer may also be responsible for ensuring that the goals set out in the Departmental and Team Plans become operational actions through the planning, allocation and prioritisation of work The Senior Staff Officer is a key point of contact and liaison with other Sections or Departments in relation to all operational matters for the service delivery section or sections for which they are responsible for. The Senior Staff Officer is expected to carry out their duties with an understanding of the political context of local government and in such a manner that enhances public trust and confidence and ensures impartial decision making. SECTION 2: DUTIES: The duties may include but are not limited to the following and the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. 1. To be responsible for the management and administration of a section or sections within the Council, including the management and supervision of staff. 2. To support their line manager to ensure work programmes are implemented to deliver on the Council’s corporate and operational plans, including planning and prioritising work and allocating resources. 3. To develop and maintain productive working relationships, including providing information and assistance when required. 4. To act as a key point of contact and liaison in relation to all operational matters for the service delivery section or sections for which they are responsible. 5. To research, analyse and communicate information on specific issues and policies as appropriate, including compiling, preparing and presenting reports, presentations, correspondence etc. 6. To represent the local authority on committees and at meetings and to report on progress in his or her respective section or department as required. 7. To provide support and administrative assistance in the delivery of projects as required. 8. To be involved in the day to day financial management of capital and operational expenditure in the section or department. 9. To identify opportunities for improvements in the service delivery within the relevant area of responsibility. 10. To implement and manage change management initiatives within the relevant area of responsibility. 11. To manage and supervise employees in supporting roles, including assigning and scheduling duties and workload, providing on-going support and handling day to day issues. 12. To ensure compliance with all organisational policies and procedures within their area of responsibility and to provide assistance in the understanding and interpretation of policies and procedures to employees in their area of responsibility and to customers and other stakeholders as appropriate. 13. To ensure compliance with relevant policies, procedures, legislation, standards, codes of conduct and general principles of good governance, including grievance and disciplinary, performance management and attendance management, at all times. 14. To participate in corporate management activities and responsibilities appropriate to the grade. 15. To be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work. 16. To deputise for the line manager or equivalent as required. 17. To undertake any other duties of a similar level and responsibility, as may be required, or assigned, from time to time. SECTION 3: ELIGIBILITY CRITERIA / QUALIFICATIONS Cork County Council may, following the interview process, form three panels for the post of Senior Staff Officer from which future vacancies may be filled. 20% will be confined to the recruiting Local Authority, 50% will be confined to the Local Authority Sector, 30% will be filled by Open Competition. Suitably qualified persons are invited to apply for the following panel(s): • Panel A Confined to Local Authority Sector/Regional Assemblies (Be a serving member of the Local Authority Sector/Regional Assemblies) • Panel B Open Competition (Open to internal and external applicants) • Panel C Confined to the recruiting Local Authority or Applicable Regional Assembly (Be a serving member of the recruiting Local Authority/Regional Assembly) 1. Character Each candidate must be of good character. 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education, Training, Experience etc. Each candidate must, on the latest date for receipt of completed application forms: (1) (a) Have at least obtained Grade D (or a Pass), in Higher or Ordinary Level in 5 subjects (or 4 subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, AND (b) Have obtained at least Grade C (or Honours) in higher level (or Honours) papers in 3 subjects in that examination (2 subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics) OR (2) Have obtained a comparable standard in an equivalent examination, OR (3) Hold a third level qualification of at least degree standard. (4) Shall have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. Confined competition (5) Be a serving employee of a Local Authority/Regional Assembly and have at least two years satisfactory experience in a post of Clerical Officer or in an analogous post. 4. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004. A candidate who is not classified as a new entrant must be under 70 years of age. 5. Transport Holders of the post should hold a full driving licence for class B vehicles and shall be required drive a motor car in the course of their duties and for this purpose, provide and maintain a car to the satisfaction of the local authority. 6. Required Skillset In the context of the key duties and responsibilities for the post of Senior Staff Officer listed above, the ideal candidate will demonstrate the following knowledge, experience, skills and competencies; • Knowledge and understanding of the structure and functions of local government. • Knowledge of current local government issues, priorities, concerns and future direction. • Understanding of the role of a Senior Staff Officer. • Relevant administrative experience at a sufficiently high level. • Experience of managing and supervising staff, including managing performance. • Experience of compiling, preparing and presenting reports, presentations, correspondence etc. • Effective financial and resource management skills. • Knowledge and experience of operating ICT systems. SECTION 4: COMPETENCIES A Competency Based Application form requires you to describe some of your personal achievements to date that demonstrate certain competencies (necessary skills and qualities) required for the position for which you are applying. For each competency, you are given a description of a skill or quality. You are then asked to describe a situation, from your own experience, which you think is the best example of what YOU have done which demonstrates this skill or quality. It is essential that you describe how you demonstrated the skill or quality in question. Therefore, compose your replies carefully in this section and try to structure what you write so that you give specific information about what you have done - for example, do not simply say that “X was successful”, describe exactly what you did and how you demonstrated the skill or quality in question. For each example please include the following: a) the nature of the task, problem or objective; b) what you actually did and how you demonstrated the skill or quality (and, where appropriate, the date you demonstrated it) c) the outcome or result of the situation and your estimate of the proportion of credit you can claim for the outcome. The information you present in your application may form part of a shortlisting process and may also be used to help structure your interview, should you be invited to one. A shortlisting process may be applied based on TWO or more of the competencies and on other information you provide in your application form. Please note that, should you be called to interview, the board may look for additional examples of where you demonstrated the Knowledge, Experience, Skills and Competencies required for this post, so you should think of a number of examples of where you demonstrated each of the skills. SECTION 5: TENURE The position is permanent and fulltime. The post is pensionable. Panels may be formed to fill this position and any vacancies that may arise during the lifetime of the panels. SECTION 6: SALARY The Salary scale for the post is: €54,545 - €66,638 per annum €54,545 - €55,847 - €57,432 - €60,415 - €62,197 - (Maximum), €64,411 (1st LSI) (after 3 years satisfactory service on the Maximum), €66,638 (2nd LSI) (after 3 years satisfactory service on the 1st LSI). Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Planning and Local Government. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at a minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. SECTION 7: ASSIGNMENT / LOCATION OF POST Cork County Council reserves the right to assign you to any department, premises or district in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or compensation. SECTION 8: WORKING HOURS The working hours at present provide for a five day, thirty-five hour working week. A flexible working hours’ system is in operation and may be availed of subject to the terms and conditions of the Flexitime Policy. SECTION 9: ANNUAL LEAVE The current annual leave entitlement is 30 days per annum. Cork County Council’s leave year runs from 1st January to 31st December. Granting of annual leave, payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997(as amended).
VP, Global Manufacturing, T&E
JOB TITLE Vice President, Manufacturing – Trauma & Extremities REPORTS TO Vice President, Global Manufacturing LOCATION: IRELAND (candidates must live in or relocate to Ireland, relocation provided) POSITION SUMMARY Key Areas of Responsibility This position will be responsible for collaborating to develop and execute the Trauma & Extremities Division manufacturing strategy, as defined by the GQO strategy. This position will be responsible for enabling the T&E Manufacturing Network to deliver superior product quality, compliance with all regulatory requirements globally, product availability to ensure high level of Customer Service, driving standard cost reduction year on year, and launching new products. This position will ensure effective implementation of the Stryker Production System across the network utilizing tools and techniques developed and implemented by the Manufacturing Excellence team. Through close collaboration with all GQO functions, this position will ensure the enablement of our commercial partners’ success in growth and profitability. • Direct responsibility of sites in Arlington, TN; Franklin, TN; Kiel, Germany; Selzach, Switzerland; Macroom, Ireland; Montbonnot, France. • In partnership with the T&E DOL and other members of the GQO Leadership Team, develop and execute the Strategy to support divisional manufacturing requirement. • Responsible for execution of standardized activities as developed and implemented through Manufacturing Excellence organization. • Drive the implementation of the Stryker Production System across the network. • Responsible for all aspects of product quality throughout the manufacturing network supporting the division. • Effective communication with the division through the DOL to execute the strategy. • Identify risks (safety, quality, and supply) and develop plans to mitigate risks. • In collaboration with Procurement, ensure compliance with negotiated contracts and effective communication with suppliers in terms of quality, forecasting, planning and deliveries. • Ensure all new products are launched as planned in collaboration with AO organization. • Deliver results with a commitment to excellence and ensure that goals and objectives are met. • Develop targeted short and long-term programs, for specific sites, to maintain high level of quality and compliance, deliver high level of product availability to meet customer needs, drive cost reduction activities and maximize inventory utilization. • Ensure that critical information, trends, and results are communicated effectively and timely including performance to objectives and identification of areas of opportunity. • Ensure all activities and operations are carried out in compliance with local, state, federal, and international regulations and laws governing the business operations. • Act as legal representative of selected sites within geographical scope where applicable. • Provide performance updates, suggest and drive global network improvement opportunities to MFG LT. • Develop and engage talented leaders at each site ensuring that the organizational structure, talent and resources are aligned with the key business imperatives to deliver exceptional results. • Demonstrate commitment to building exceptional teams by seeking "best in class" talent, engaging them to solve challenging business issues, and driving for developmental experiences with the aim of developing the next generation of leaders. • In collaboration with the Supply Planning Team, develop targeted short and long-term programs to maximize inventory utilization, and improve product availability. • Support the M&A activities including allocation of resources for DD and manufacturing integration. • Strengthening key processes across the organization through standardization of best practices to minimizing duplication of activities. • Support introduction of new technologies and prioritizing of new opportunities to enhance a world-class customer-focused, manufacturing environment with the GQO. • Direct the development and implementation of procedures and controls to promote communication, proper information flow and cooperative problem solving to assist in solidifying management control. • In partnership with the finance leader develop the budget and implement processes to ensure delivering the financial results Key Performance Indicators for associated sites: Safety Quality and Compliance Supply plan attainment Plant and Asset utilization TTM Budget attainment Cost reduction Improve inventory utilization Talent development Execution of the MFG strategy Qualifications (Education, Certifications and/or Experience) • BS degree in Operation Management, engineering-related field, prefer MS/MBA • 10-15 years of progressive manufacturing and supply chain management experience • Multi-Site Manufacturing Leadership experience Require • Strong understanding of FDA Quality System Requirements and related global Medical Device Quality Standards • LEAN manufacturing and quality management expertise • Demonstrated ability to build high levels of engagement • Demonstrated ability to build a superior leadership team and bench • Demonstrated written and verbal communication skills • Demonstrated organizational and interpersonal skills • Demonstrated strategic and process ability to effectively integrate existing and new plants into the regional Operations network • Demonstrated ability to develop and maintain key internal and external professional relationships • Ability to generate results, enthusiasm, high levels of trust, commitment, and a sense of urgency • Ability to quickly gain the respect and support of own staff and fellow leaders • Ability to build customer relationships with Stryker international affiliates at distribution divisions • Demonstrated ability in change management
Document Controller
Building a sustainable tomorrow We are seeking a Document Controller to join our team in Cork! Your mission What’s in it for you? Opportunities! Opportunities to work with a great team on some of Irelands largest and most exciting construction and civil engineering projects. Opportunity to develop your skills to the highest industry standards while earning competitive salaries. BAM are committed to its employees and offer strong competitive salaries along with benefits such as; 8% pension contribution, health care program, Learning and Development opportunities, further education, company vehicles (depending on the role), opportunities to travel, bike to work scheme, company laptop, company phone, flexible working arrangements and many more. Your work environment People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We’re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Who are we? The art of building is about building for communities; it’s about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Team Leader
Costa Coffee requires a Team Leader for our store in Blackpool. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
General Operator
About the role We are looking for a General Operator to join the Kerry Dairy team in Newmarket. This is a full time, seasonal role working 12 hour shifts, days and nights with competitive pay and great benefits. About Kerry Kerry Group’s UK & Ireland dairy related business includes Dairy Ingredients, Dairy Nutritional Ingredients, Dairy Consumer Foods, and Agribusiness. With a revenue in excess of €1bn per year, it is one of the world’s leading dairy businesses. With our strong dairy heritage and deep-rooted connection to our 3,000 milk suppliers, right through to our portfolio of innovative and high-quality brands, the dairy business has a unique and compelling proposition for both consumers and our customers. Our dairy business has a diversified portfolio of dairy, nutritional ingredients and market leading dairy brands and its vertically integrated dairy processing ensures the highest quality, sustainably produced 1.2bn litres of milk for our dairy, nutritional ingredients, and consumer foods business – a key consideration among some of our largest customers across the globe. We have an unrivalled dairy consumer brands portfolio coupled with a track record in innovation underpinned by technology and science. We manufacture and market our own leading butter, dairy, and plant spreads brands: Dairygold, Low Low, Pure and Golden Cow. We are the largest supplier of Private Label dairy spreads, supplying all major retailers in Ireland, the UK and mainland Europe. Our cheese brands compete in children’s cheese snacks (Attack-a-Snak), natural cheese (block, slices and grated), and in processed cheese segments and our leading cheese brands include Strings & Things, Coleraine, and Charleville Cheese. Through our multi-geographical presence (UK, Ireland, and Western Europe) we have a deep consumer insight which is a key component of the business. What will I be doing? As a General Operator your job involves working with the latest food production technology and machinery, ensuring technical compliance throughout the manufacturing process. You will be working as part of a team over a shift pattern. Our shift pattern is a 12 hour pattern and consists of 2 weeks of days and 2 weeks of nights (4 & 3 day weeks pattern rotation) plus a highly competitive rate of pay. What's in it for me? In Kerry we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes. Opportunity for career development, training and ongoing support. Shift allowances, Employee Discounts, Employee Assistance Programme, Pension and Recognition and Reward incentives. At Kerry, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. Get in touch today, it will be great to hear from you !
Trainee Optical Assistant
Hours: Full-Time Benefits: Competitve Basic Salary and the opportunity to work with a friendly , hard working, customer focussed team to provide the very best in eye care and audiology to our customersLoads of opportunities for career developmentFull training provided Experience – Previous optical experience is desirable but not essential for this role Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive. Some of the key tasks required include: You’ve already demonstrated that you’re a natural when it comes to customer care, you’re articulate, good with people with an organised approach and always happy to help, so you’ll fit right in as a valuable member of our friendly store team, joining a business that’s going places. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
IS Technical Support Officer
SECTION 1: BACKGROUND Cork County Council invites applications from suitably qualified persons, who wish to be considered for inclusion on a panel from which vacancies for a IS Technical Support Officer (Grade 5) may be filled. The Digital and ICT Directorate manages Cork County Council’s IT infrastructure including the networks, information systems and applications, that are required to support the operation of the council’s services across Housing, Planning, Roads, Tourism, Libraries, Economic Development etc. The directorate consists of two sections one dealing with Applications, Data, Service Design and M365 and the second with Infrastructure, Security and Service Management. The directorate is located in Cork County Hall. The IS Technical Support Officer role will be part of a team that is responsible for delivering and supporting technical projects across Business Solutions, Data Management, Infrastructure Management or Service Management. They will help to ensure the ongoing support, development and delivery of IT services for all our customers. The IS Technical Support Officer’s role may span one or more areas of expertise. There are 4 streams, or areas of specialism, in this campaign with opportunities to be placed on panels as follows: Stream 1 - IS Business Technical Support Officer Stream 2 - IS Data Technical Support Officer Stream 3 - IS Infrastructure Technical Support Officer Stream - IS Service Management Technical Support Officer SECTION 2: DUTIES The IS Technical Support Officer will work within a team providing technical support for Digital and ICT services across the council’s ICT infrastructure including the network, server estate, end points, applications, systems, and security. S/he will have a varied role that may encompass defining system or technology requirements; developing system or technical plans and documentation; reviewing and evaluating existing systems; designing, modifying, managing and supporting business systems, components, processes and workflows. The primary objective is implementing and maintaining the technology that enables the work of the council. Stream 1 – IS Business Technical Support Officer The IS Business Technical Support Officer role will suit candidates with an interest in further developing their ICT career in areas such as software and applications procurement and implementation, project management, business analysis, service design, testing, software lifecycle management and contract management. This stream includes opportunities to work on the design and delivery of projects using design thinking methodology and looking for ways to exploit new and existing technology. Role Description & Responsibilities: • Interpreting a project and the client’s requirements and evaluating all the options to identify potential solutions • Investigating and analysing business or technical processes, procedures, and work practices to identify improvements or add functionality • Implementing and supporting M365 projects on SharePoint, Power Apps and Teams • Improving existing business models, processes and flows of data • Providing support and lifecycle management for software systems • Preparation and maintenance of appropriate project and technical documentation • Managing and evaluating test processes including overseeing User Acceptance Testing • Attending regular planning and support meetings • Acting as a liaison between business stakeholders, customers, 3rd party providers or other technology teams • Managing procurement of third-party solutions and subsequent contracts • Undertake training as appropriate to ensure knowledge and expertise is maintained • Undertake other appropriate duties assigned by the Head of Digital & ICT. Stream 2 – IS Data Technical Support Officer The IS Data Management Technical Support Officer role will suit candidates with an interest in further developing their ICT career in areas such as SQL database administration, data management, Power BI, business intelligence and data analytics. It will also suit people interested in working with spatial data, developing and supporting GIS corporate solutions and GIS data distribution. Role Description & Responsibilities: • Supporting the DBA function with SQL Server database administration • Support existing SQL Reporting and report creation • Supporting the development and maintenance of the database environment in line with best practice • Assisting in the development of data management policies and procedures • Supporting and contributing to, where appropriate, ICT plans, policies and procedures • Assist in interpreting a project and the client’s data and reporting requirements and evaluating all the options to identify potential solutions • Identifying and evaluating inefficiencies and recommending optimal data management practices • Support the preparation and maintenance of appropriate project and technical documentation • Support the management and development of our corporate web GIS solutions for both public and internal use • Assisting in the support and development of FME Apps and process • Assist in interpreting a project and the client’s requirements of GIS solutions and applications • Managing large spatial datasets for corporate distribution for both desktop and web GIS users • Reviewing and evaluating test processes • Managing procurement of third-party license renewals and subsequent contracts • Assisting in Power BI Administration and Report creation. • Undertake training as appropriate to ensure knowledge and expertise is maintained • Undertake other appropriate duties assigned by the Head of Digital & ICT. Stream 3 - IS Infrastructure Technical Support Officer The IS Infrastructure Technical Support Officer role will suit candidates with an interest in further developing their ICT career in areas such as IT architecture, technical infrastructure, telecommunications, network support, server management, ICT security, virtualisation, cloud computing and M365 Administration and deployment. Role Description & Responsibilities: • Monitoring network components including configuration, security and maintenance • Maintenance, problem solving and support of existing systems and infrastructure • Managing contracts and service delivery by 3rd party technology providers • Configuring components to ensure interoperability • Managing and administering servers and virtual machines • Identifying and evaluating inefficiencies and recommending optimal technology solutions • Preparation and maintenance of appropriate project and technical documentation • Applying appropriate security controls • Managing and evaluating test processes • Office 365 implementation and administration • Adhering to Change management processes • Attending regular planning and review meetings • Undertake training as appropriate to ensure knowledge and expertise is maintained • Undertake other appropriate duties assigned by the Head of Digital & ICT. Stream 4 - IS Service Management Technical Support Officer The IS Service Management Technical Support Officer role will suit candidates with an interest in further developing their ICT career in IT service management including providing technical support, implementing ICT security, mobile device management, managing procurement processes and project management. Role Description & Responsibilities: • Delivering and supporting the IT service management function including change and release management; incident management; problem management, configuration management and request management • Providing technical support for all council services • Support and maintenance of the audiovisual systems (MVI easyconf, MTR ) to ensure successful council and other hybrid meetings/events • Creating training documents and user guides and delivering staff training • Providing MDM (Mobile Device Management) support for mobile devices • Documenting common problems and resolutions in KBs and training documents • Liaising with 3rd party vendors to implement solutions and track service level commitments • Continuous improvement management, identifying and implementing improvement measures • Undertake training as appropriate to ensure knowledge and expertise is maintained • Undertake other appropriate duties assigned by the Head of Digital & ICT. Successful candidates will be encouraged and supported to undertake further training and certification to build expertise in the area they are appointed to. Note: as the Digital & ICT Department continues to evolve, it is likely that flexibility in regard to the allocation of specific duties will be necessary. SECTION 3: ELIGIBILITY CRITERIA / QUALIFICATIONS 1. Character Each candidate must be of good character. 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education, Training, Experience etc. Each candidate must, on the latest date for receipt of completed application forms - (a) Hold a recognised diploma or degree (min level 6 in the National Framework Qualifications), or equivalent professional qualification in an IT-related discipline. (b) Have a minimum of 2 years’ experience working within an ICT function or team which supported and enabled a complex and diverse service organisation. (c) Fulfill the Selection Experience in Section 3.1 3.1 Selection Experience The successful candidate must have a min of 2 years’ appropriate experience in at least two of the relevant essential experience categories. Strong preference will be given to candidates who can also demonstrate their breadth of knowledge to include the desirable experience listed per stream. Stream 1 - IS Business Technical Support Officer Essential Experience The successful candidate must have a min of 2 years’ experience in at least two of the relevant essential disciplines • Business Analysis, Design and Requirements engineering • Service Design • Application integration, deployment and support • SQL scripting • Web services and IIS administration • M365, Sharepoint and Teams Administration • Contract management and procurement Desirable Experience Strong preference will be given to candidates with experience and expertise in the following: • Business Systems Support particularly ERP/FMS support • Analysis and Requirements Engineering • Project Management • Vendor management Steam 2 - IS Data Technical Support Officer Essential Experience The successful candidate must have a min of 2 years’ experience in at least two of the relevant essential disciplines • SQL Database administration and support • Business intelligence and data analytics • Geographical Information Systems implementations and support • GIS spatial data management and distribution • Information systems and data security design and implementation Desirable Experience Strong preference will be given to candidates with experience and expertise in the following: • Database Support in SQL Server • SSRS and Power BI report creation • SQL Query Language • GIS Data and Web Browser Management using the ESRI suite of products • Use of Desktop MapInfo and ESRI products • FME Desktop and Server • Analysis and requirements gathering Stream 3 - IS Infrastructure Technical Support Officer Essential Experience The successful candidate must have a min of 2 years’ experience in at least two of the relevant essential disciplines • Infrastructure and network support and implementation • Server and desktop management • Network and device security • Communications technologies • Backup, disaster recovery and business continuity solutions • Email services administration • Security controls/tools e.g., antivirus, anti-malware, endpoint encryption Desirable Experience Strong preference will be given to candidates with experience and expertise in the following: • Centralised software deployment systems • Technology management and configuration • Endpoint management • Automation • Cloud services design and implementation • Virtual environments Stream 4- IS Service Management Technical Support Officer Essential Experience The successful candidate must have a min of 2 years’ experience in at least two of the relevant essential disciplines • IT Asset Management • Patch Management • Experience of Mobile Device Management - Manage Engine Desktop Central • Expert knowledge of audiovisual systems (MVI easyconf, MTR ) • Knowledge of Smasung Knox and Apple DEP • Knowledge of end user device landscape. Desirable Experience Strong preference will be given to candidates with experience and expertise in the following: • Centralised software deployment systems • Desktop management • Endpoint management • Knowledge of Manage Engine Suites • Public Procurement (eTenders and Frameworks) For all streams – Essential Experience • A career record that demonstrates the necessary experience and competencies to carry out this role • At least 2 years’ experience in supporting and delivering projects • Good team working and interpersonal skills • Good report writing skills • Ability to communicate technical information and ideas clearly and concisely to non-technical people • Ability to present findings to management teams and client departments • Technical and analytical skills • Enthusiasm for continuous learning. Desirable Experience • Proven logical, analytical and creative abilities • Self-development skills to keep up to date with fast-changing trends in a complex IT environment • Creativity in problem solving and decision making • The ability to prioritise your workload • Knowledge of Data protection and GDPR (General Data Protection Regulation) • ITIL and/or other IT standards experience or knowledge. Candidates are requested to make a personal assessment of these criteria against their own qualifications, skills and abilities to assess whether they should apply for the post. 4. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004. A candidate who is not classified as a new entrant must be under 70 years of age. 5. Transport When required to do so, holders of the office shall hold a full driving licence for Class B Vehicles and shall drive a motor car in the course of their duties and for this purpose provide and maintain a car to the satisfaction of the local authority. 6. ESSENTIAL SKILLS, EXPERIENCE & KEY COMPETENCIES Candidates are expected to be able to demonstrate in their application and at interview that they possess the following competencies through the experience and skills they have gained to date: Delivery of Results An IS Technical Support Officer is expected to take ownership of tasks and is determined to see them through to a satisfactory conclusion. Analysis and Decision Making An IS Technical Support Officer is expected to investigate all relevant issues and make balanced fair recommendations based on evidence. Interpersonal & Communication Skills An IS Technical Support Officer is expected to deal with customers and colleagues in an effective, efficient and respectful manner. S/He should be able to express themselves in a clear and articulate manner. Technical Competency/Specialist Knowledge An IS Technical Support Officer is expected to display a high level of skill and expertise in the chose ICT stream(s). SECTION 4: COMPETENCIES A Competency Based Application form requires you to describe some of your personal achievements to date that demonstrate certain competencies (necessary skills and qualities) required for the position for which you are applying. For each competency, you are given a description of a skill or quality. You are then asked to describe a situation, from your own experience, which you think is the best example of what YOU have done which demonstrates this skill or quality. It is essential that you describe how you demonstrated the skill or quality in question. Therefore, compose your replies carefully in this section and try to structure what you write so that you give specific information about what you have done - for example, do not simply say that “X was successful”, describe exactly what you did and how you demonstrated the skill or quality in question. For each example, please include the following: a) the nature of the task, problem or objective; b) what you actually did and how you demonstrated the skill or quality (and, where appropriate, the date you demonstrated it) c) the outcome or result of the situation and your estimate of the proportion of credit you can claim for the outcome. The information you present in your application may form part of a shortlisting process and may also be used to help structure your interview, should you be invited to one. A shortlisting process may be applied based on TWO or more of the competencies and on other information you provide in your application form. SECTION 5: TENURE The position is wholetime and pensionable. Panels may be formed to fill permanent and temporary vacancies for IS Technical Support Officer (Grade 5) which may arise during the lifetime of the panels. SECTION 6: SALARY The Salary for the post is: €48,089- €57,572 basic per annum €48,089 - €49,561 - €51,039 - €52,537 - €59,047 (Maximum); - €55,806 - (1st LSI) (after 3 years satisfactory service on the Maximum) - €57,572 (2nd LSI) (after 3 years satisfactory service on the 1st LSI). Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Planning and Local Government. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at a minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. SECTION 7: LOCATION OF POST The base for working purposes shall be the location as determined by Cork County Council. Cork County Council reserves the right to assign you to any department, premises or district in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or compensation. Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. SECTION 8: WORKING HOURS The working hours at present provide for a five-day, thirty-five hour working week. A flexible working hours’ system is in operation and may be availed of subject to the terms and conditions of the FlexiTime Policy. All hours worked will be subject to the provisions of the Organisation of Working Time Act, 1997 and the Organisation of Working Time Act (Regulations) 2001. The successful candidate may be required to work hours outside of normal working hours as required by his/her immediate Supervisor. SECTION 9: ANNUAL LEAVE The current annual leave entitlement is 30 days per annum or on a pro-rata basis for period worked. Notice of intention to take leave shall be given to the council at least two weeks before proposed leave commences. Cork County Council’s leave year runs from 1st January to 31st December. Granting of annual leave, payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997 (as amended). SECTION 10: ELIGIBILITY TO WORK IN IRELAND Please note that in order to work in Ireland, a non-EEA National, unless they are exempted, must hold a valid Employment Permit. Should you be successful in the selection process, prior to appointment you will be required to confirm that you are in possession of same.
Deputy Manager
Salary: €40,000 - €42,000 per annum. Business Area: Retail This is for a Designate position and will include the Cork store as well as stores within an hours commute in the area of Cork. Our Deputy Managers are brilliant retail leaders, accountable for the day to day running of our stores in the absence of the Store Manager.With experience in a junior management role already under your belt, this is an opportunity to take your career to the next level. You’ll be responsible for the customer experience, for maximising profit and minimising loss, and will ensure your store colleagues are clear on their sales targets and delivering Customer First behaviours at all times. Colleagues and customers are at the heart of this role. You’ll encourage, praise and celebrate success with your team, and create an environment where both colleagues and customers feel valued, building trust and loyalty. A keen operator, you’ll also have a strong sense of what our competitors are doing and will have a passion to win through consistent excellence in delivery. You’ll be a visible and central presence on our sales floor, leading by example. Day to day you’ll ensure effective planning in store deployment, operational and commercial changes, and stock protocols. You’ll support the recruitment, development and management of our store colleagues, and will drive great engagement with your team. Creating a culture of customer excellence, you’ll ensure that effective targets are set and delivered, with customer satisfaction a priority. Operational compliance will ensure that standards are met and our customers and teams are protected. You’ll need the following skills and experience for success in this role: We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
