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OVERALL JOB ROLE The role of the Multi Task Attendant (MTA) is an integral part of the household team to ensure the delivery of high quality, person centred care to patients / service users (whether direct or indirectly), under the direction of the household manager. The role requires a high degree of flexibility. Multi Task Attendants will be required to move between different wards / departments and provide duties relating to cleaning, portering and catering functions to support service need. In keeping with HIQA and HACCP standards, Multi Task Attendants do not move between defined cleaning, portering and catering roles at the same time / on the same day / shift (except in exceptional circumstances). The provision of cross cover for breaks is a key requirement. The person chosen will be: • Accountable to the Household Services Manager or designated Deputy • Maintain throughout the Hospital awareness of the primacy of the patient in relation to all Hospital activities • Demonstrate behaviour consistent with the Values of the Hospital • Ensure the provision of a consistently high service within designated areas that are satisfactory to management and the patient • Ensure that hygiene standards are maintained within designated areas and ensure high levels of patient care, maintaining a high level of cleanliness within the designated areas, complimentary with cleaning schedules • Provide a cleaning service in all areas of the Hospital • Report to the appropriate Manager (or designated deputy) of the area they are working in • Report promptly for duty and comply with all Hospital regulations in relation to the use of the time and attendance system • Ensure that full uniform as provided by the Hospital is clean and worn at all times while on duty • Maintain personal hygiene at all times to ensure the highest standards of a professional image are presented within the Hospital and to maintain best practice with regard to infection control • Ensure patients and public are dealt with in an appropriate and polite manner at all times • Adhere to all Policies and Procedures, including treating in a confidential manner any information obtained during the course of employment • Be familiar with and comply with the Hospital infection control policy • Be familiar with and comply with Hospital policy on waste disposal • Be familiar with and comply with lifting and handling techniques and Manual Handling • Be familiar with and comply with the Hospital fire policy, fire drill and major disaster policy • Undertake any relevant training related to the role at the request of the Household Services Manager or designated supervisor • Take precautions against fire, accidents and incidents and report to the appropriate staff • Attend meetings if requested by Line Manager or Senior Management of the Hospital • Attend all health and safety lectures when required SPECIFIC ACCOUNTABILITY Cleaning Duties Clean in accordance with Hospital Cleaning standards. • Be observant for spillages and act promptly to ensure they are properly dealt with • Use appropriate equipment as supplied by the Hospital to carry out daily tasks • Move furniture as relevant to clean behind and underneath, with assistance from other ward / department staff as required • Clean all floors and skirtings • Buff floors in accordance with instructions from Household Supervisor • Clean internal signage, including notice boards, pictures and frames • Clean walls including splash marks • Clean all doors, frames, door handles and component parts • Clean all internal glass and glazing excluding interior of outside windows • Clean all televisions using appropriate equipment, ensuring televisions are at an accessible height • Clean all radiators and associated pipe work (front, back and in between) • Clean all chairs, tables and seating • Clean all electrical items such as over bed lights • Clean curtain rails using appropriate equipment • Clean all wall fixtures such as switches, sockets and data points • Clean all mirrors and other wall fittings • Clean all high and low surfaces using appropriate equipment • Clean blinds and disposable curtains, associated fittings and attachments • Damp dust ledges, curtain rails, skirting boards and evacuation chairs (outside covers) • Clean toilets, sinks and associated fixtures and fittings, including associated pipe work • Clean toilet and bathroom floors thoroughly, paying particular attention to edges and behind doors • Replenish toilet paper and clean toilet paper holders • Ensure each toilet has a clean toilet brush and holder and replenish as required • Check, clean toilets and sign off toilet sheets every 2 hours • Clean showers, baths, wash hand basins and associated fittings and fixtures including splash backs, flushing to be carried out and recorded as appropriate • Run taps in all areas for six minutes each day, running cold for three minutes and hot for three minutes • Vacuum, damp dust and clean all ventilation intake and extract grills (external only) • Damp dust outside sanitary bins, ensuring they are pulled out and floor areas washed. Any bins requiring changing should be notified to the Household Office • Damp dust all radiators and pipes • Replenish hand towels and clean all hand towel holders inside and outside • Replenish hand soap and hand gel, cleaning dispensers inside and outside daily and on exchange • Wall wash rooms in case of infections in accordance with HIQA, International Standards and Hospital policy and guidelines Portering and Equipment Duties • Lifting and transportation of patients to and from DS, Theatre, EAC and Wards • Undertake the movement and transportation of equipment as required Utility and Waste Duties • Maintain the utility, sluice and cleaners rooms ensuring all equipment is safely stored, locked and rooms are maintained in a hygienic condition at all times • Empty all bins, clean inside and outside and replace with new bags • Ensure cable ties are attached to yellow healthcare waste bags to identify the source of waste • Correctly tie off bags and remove to appropriate wheeled bins in central storage areas on each floor Additional Cleaning Responsibilities • Maintain and clean on call bedrooms and en suites as required • Empty office bins and replace liners • Vacuum offices in accordance with schedule or more frequently as required • Vacuum and wash main stairs, paying particular attention to glass and polishing banisters • Vacuum and clean all stairs in the main building and back stairs from St Gerard’s, Baby Unit and DS • Vacuum each landing and damp dust surrounds, skirting boards, evacuation chairs, pictures, fire fighting equipment, signage including notice boards and frames, and clean lifts • Machine scrub floors as required • Ensure all cleaning equipment, including trolleys and floor caution signs, are clean and stored safely at the end of each shift • Report defects or repairs required to Household Supervisor • Participate in deep cleaning and disinfection following refurbishment • Clean cleaning trolleys at the end of each shift • Sign off all daily cleaning schedules as directed by Household Supervisor • Report defects or issues to Ward Manager, Household Supervisor or Support Services Manager as appropriate • Carry out any other duties as requested by Household Supervisor or Hospital Management Team • Additional training will be provided for all duties as required All areas of the Hospital campus are included, including wards, OPD areas, Delivery Suite, Theatres, EAC, Pharmacy, Laboratory, Radiology, and external permanent or modular buildings and office spaces. Specific assigned duties and tasks may be given at the commencement of a shift. Laundry / Linen Duties • Carry out laundry and linen duties as required • Attend to linen skips that are two thirds full in Delivery Suite, Theatre and NICU sluice areas • Ensure all linen for collection is stored appropriately Pharmacy Service • Delivery of supplies to wards and clinics within the Hospital • Goods inwards, accountable for delivery of goods to Pharmacy central stores • Rotation of stock • Responsible for delivery of an efficient, effective and high quality cleaning service to meet Hospital service requirements Waste Management • Provide waste management duties including transportation of general and clinical waste, including tagging systems, in line with national and locally devised policies and standards Catering • When directed, be responsible for preparation, distribution and serving of food and delivery of catering services to patients, service users and staff dining facilities in line with national and locally devised policies and standards Method of Communication The post holder will carry a bleep at all times for communication purposes. The Multi Task Attendant will advise the Ward Manager or designated deputy when arriving on a ward and when leaving the ward for any reason. The post holder may be required to undertake any other Multi Task Attendant related activity at the request of the assigned department manager, utilising experience and initiative and ensuring activities are conducted in accordance with departmental policies, protocols and requirements. This document outlines the principal responsibilities of the post and is not a comprehensive list of duties. It is subject to review by Hospital Management in consultation with the post holder. Age Restrictions in Relation to Applications Age restriction shall only apply where a candidate is not classified as a new entrant under the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Candidates not classified as new entrants must be under 65 years of age on the first day of the month in which applications close. Health A candidate must be fully competent and capable of undertaking the duties of the office and be in a state of health that indicates a reasonable prospect of rendering regular and efficient service. Character and Vetting A person selected must be of good character. Appointment is subject to satisfactory Garda Vetting under the National Vetting Bureau Acts 2012 to 2016. Disclosure of criminal convictions is required. Unsatisfactory clearance or false information may result in termination of employment. Particulars of Office The appointment may be full time, part time, permanent or temporary and will be pensionable. Hours of Work Normal working hours are a minimum of 39 per week over five days, Monday to Sunday. Rostered, on call and night duty may be required. Hours may vary between 8 am and 8 pm over seven days to meet service needs. Flexibility This post requires a high level of flexibility, including evening and weekend work, to ensure effective service delivery. Remuneration Remuneration is in accordance with the Department of Health and Children approved salary scale effective from 1 August 2025. Current salary scale: €35,788 to €44,984 pro rata per annum (including LSIs) Night shift premium may apply. Probation Appointment is subject to a six month probationary period, which may be extended by three months if required. Annual Leave Annual leave entitlement is 23 working days (179.4 hours) pro rata per annum, plus 10 Bank Holidays. Sick Leave Payment of salary during illness will be in accordance with Department of Health and Children approved arrangements.
Hygiene Services Supervisor
Qualifications Please note: The duties of this post may change over time. Policies and Procedures For a full list of the Hospital’s Policies and Procedures, please refer to q-pulse. In particular, those outlined within the Contract of Employment, which you are required to familiarise yourself with and comply with during the course of your employment. Quality To ensure the provision of the highest possible quality of service to patients, all employees at the National Maternity Hospital are responsible for adherence to and participation in internal and external quality control and assurance programmes on an ongoing basis. Healthcare Associated Infections (HCAIs) Compliance with Infection Prevention and Control policies and attendance at infection control training are essential for all staff. Each staff member must practice good hand hygiene techniques and report any obstacles to maintaining high standards of infection control and hand hygiene to their line manager or Infection Control Team. Reminder on Confidentiality During employment, staff may have access to medical or personal information of patients or staff. Such records or information are strictly confidential and must only be used in the performance of normal duties. Records must never be left where unauthorised persons can access them and must be kept in safe custody or destroyed in accordance with policy when no longer required.
Communications Officer
The MHC is an independent statutory body established in April 2002 under the provisions of the Mental Health Act 2001 (“the 2001 Act”). The principal functions of the MHC, as specified in the 2001 Act, are to promote, encourage and foster the establishment and maintenance of high standards and good practices in the delivery of mental health services and to take all reasonable steps to protect the interests of persons detained in approved centres. The MHC is also empowered to undertake such activities, as it deems appropriate, to foster and promote these standards and practices. The Assisted Decision Making (Capacity) Act 2015 (“the 2015 Act”) provided for the establishment of the Decision Support Service (“the DSS”) within the MHC to support decision-making by and for adults with capacity difficulties and to regulate individuals who are providing support to people with capacity difficulties. The 2015 Act reformed Ireland’s capacity legislation which has been in place since the 19th century. It established a modern statutory framework to support decision-making by adults who have difficulty in making decisions without help. The Role The Communications Officer will report to the Communications Manager and the team, in addition to undertaking projects and relevant work. The successful candidate will be required to engage and communicate effectively with various stakeholders, including staff and external stakeholders. The latter will include media, officials from government departments and public bodies, private sector bodies, disability organisations and others. As an Executive Officer, the Communications Officer will be expected to actively contribute to and participate in the overall development of the MHC and to promote its policies and values at all times. Key Responsibilities Under the overall direction of the relevant line manager, the Executive Communications Officer’s key duties and responsibilities include: • Supporting the Communications Manager with the day-to-day communications activities and the delivery of the MHC’s communications strategies and plans. • Writing clear, engaging and grammatically accurate copy for external audiences, including press releases, media statements, website content and social media posts, ensuring complex reports and technical information are translated into accessible, media-ready content. • Supporting the Communications Manager in the delivery of all MHC/DSS publications, including liaison with external design and print providers. • Pitching reports, statements and interviews to national and regional media with confidence and clarity and reporting back to the communications team. • Monitoring and managing all MHC and DSS social media platforms (seven in total); developing, writing and publishing content tailored to each channel; and identifying emerging issues or reputational risks for escalation to the Communications Manager and/or Head of Communications. • Regular administration duties such as maintaining diaries, managing communications databases, libraries and accounts. • Helping to ensure the organisation complies with communication accessibility standards and Irish language requirements. • Helping to ensure that other public-facing information relating to the work of the MHC and DSS is accurate, up to date and written in plain English by monitoring, reviewing and updating content across both websites. • Drafting, editing and issuing quarterly MHC and DSS email newsletters, with a strong focus on engaging storytelling and audience-appropriate tone. • Assisting with the organisation and promotion of external communications events, including seminars and conferences, as directed by the Communications Manager. • Acting as the main point of contact with the media monitoring service provider and website service provider, and proactively managing both relationships. • Assisting with the delivery of the internal communications plan for MHC and DSS staff, including drafting content for staff newsletters, intranet updates and other internal channels. • Demonstrating excellent attention to detail, strong editorial judgement and a proven ability to write engaging, accurate copy for media and public audiences in plain English. The duties and responsibilities enumerated in this Job Description should not be regarded as comprehensive and the work carried out may vary from that above, depending on the business needs of the particular division where the Executive Officer role arises. Reporting and Working Relationships The Executive Officer is accountable to the Chief Executive of the MHC and reports directly to the relevant line manager within the team. Essential Requirements The candidate must possess, by the closing date, the following: • A qualification QQI Level 6, or a qualification that in the opinion of MHC is of an equivalent or higher standard. • A qualification in media, PR, marketing or communications. • At least 1 years’ experience working in a communications, media, PR or journalism role. • Demonstrated ability to write in a clear, concise and grammatically accurate manner, with strong attention to detail. • Experience of writing for digital and social media platforms. • Experience working effectively with a range of internal and external stakeholders. • IT literacy with a proficiency to effectively utilise Microsoft Office packages. • The requisite competencies to carry out the role as outlined below. Desirable The following criteria is considered desirable for the post: • Some understanding of mental health regulation and/or mental health services and some understanding of the Assisted Decision Making (Capacity) Act 2025 and/or Decision Support Service. Competencies The person appointed to the role of Executive Officer will be required to show evidence of the following competencies: People Management • Consults and encourages the full engagement of the team, encouraging open and constructive discussions around work issues. • Gets the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise. • Values and supports the development of others and the team. • Encourages and supports new and more effective ways of working. • Deals with tensions within the team in a constructive fashion. • Encourages, listens to and acts on feedback from the team to make improvements. • Actively shares information, knowledge and expertise to help the team to meet its objectives. Analysis and Decision Making • Effectively deals with a wide range of information sources, investigating all relevant issues. • Understands the practical implication of information in relation to the broader context in which s/he works – procedures, divisional objectives, etc. • Identifies and understands key issues and trends. • Correctly extracts and interprets numerical information, conducting accurate numerical calculations. • Draws accurate conclusions and makes balanced and fair recommendations backed up with evidence. Delivery of Results • Takes ownership of tasks and is determined to see them through to a satisfactory conclusion. • Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation. • Constructively challenges existing approaches to improve efficient customer service delivery. • Accurately estimates time parameters for projects, making contingencies to overcome obstacles. • Minimises errors, reviewing learning and ensuring remedies are in place. • Maximises the input of own team in ensuring effective delivery of results. • Ensures proper service delivery procedures, protocols and reviews are in place and implemented. Interpersonal and Communication Skills • Modifies communication approach to suit the needs of a situation or audience. • Actively listens to the views of others. • Liaises with other groups to gain co-operation. • Negotiates, where necessary, in order to reach a satisfactory outcome. • Maintains a focus on dealing with customers in an effective, efficient and respectful manner. • Is assertive and professional when dealing with challenging issues. • Expresses self in a clear and articulate manner when speaking and in writing. Specialist Knowledge, Expertise and Self Development • Displays high levels of skills and expertise in own area and provides guidance to colleagues. • Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department/Organisation and can communicate this to the team. • Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team. Drive and Commitment to Public Service Values • Is committed to the role, consistently striving to perform at a high level. • Demonstrates flexibility and openness to change. • Is resilient and perseveres to obtain objectives despite obstacles or setbacks. • Ensures that customer service is at the heart of own and team work. • Is personally honest and trustworthy. • Acts with integrity and encourages this in others. How to Apply Eligibility to Compete Candidates must, by the date of job offer, be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa. Contract Arrangements A permanent, full-time contract of employment with the Commission will be offered to the Executive Officer on terms and conditions determined by the Mental Health Commission, with the consent of the Minister for Health and the Minister for Public Expenditure and Reform. The MHC may refer to an EO panel for temporary EO roles. Acceptance of a temporary role will not impact candidates’ eligibility for a permanent role. Salary The Executive Officer salary scale (rates effective 1 August 2025) is as follows: €37,919 – €39,860 – €40,956 – €43,094 – €45,010 – €46,864 – €48,711 – €50,519 – €52,366 – €54,207 – €56,160 – €57,469 – €59,335¹ – €61,216² LSI 1 after 3 years satisfactory service at the maximum. LSI 2 after 6 years satisfactory service at the maximum. Candidates should note that entry will be at the minimum point of the scale and will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy. This rate will apply where the appointee is an existing civil or public servant appointed on or after 6 April 1995 or is newly recruited to the MHC and is required to make a personal pension contribution. Different terms and conditions may apply if immediately before appointment you are a current serving civil or public servant. Note: Salary for the purposes of calculation of superannuation benefits may differ from the above depending on individual circumstances. Payment Arrangements Payment will be made fortnightly in arrears by Electronic Fund Transfer (EFT) into a bank account of the successful candidate’s choice. Payment cannot be made until a bank account number and bank sort code have been supplied to the MHC. Statutory deductions from salary will be made as appropriate. A staff member appointed to this post will agree that any overpayment of salary or travel and subsistence may be deducted from future salary payments due in accordance with the Payment of Wages Act 1991 (as amended). In accordance with that Act, the MHC will advise the staff member in writing of the amount and details of such overpayment and give at least one week’s notice of the deduction to take place and will deduct the overpayment, at an amount that is fair and reasonable having regard to all the circumstances, within six months of such notice in accordance with the Act. Tenure The appointment will be based on a permanent contract of employment with the MHC. The probationary period will be for a period of nine months from the date of appointment. Notwithstanding this paragraph and the paragraph immediately following below, this will not preclude an extension of the probationary period in appropriate circumstances. During the probationary period, a staff member’s performance will be subject to review by the line manager to determine whether the staff member: (i) has performed in a satisfactory manner; and (ii) has been satisfactory in general conduct. Prior to completion of the probationary period a decision will be made as to whether the staff member will be retained. This decision will be based on the staff member’s performance assessed against the criteria set out in (i) and (ii) above. The detail of the probationary process will be explained to the staff member by the MHC on commencement of employment. Location The usual place of work will be the Mental Health Commission, Waterloo Exchange, Waterloo Road, D04 E5W7. The MHC reserves the right, at its discretion, to change this location to any other place within Ireland. Staff at the MHC can apply for a blended working arrangement as per the MHC Blended Working Policy. Hours of Attendance Hours of attendance will be fixed from time to time but will amount, on average, to not less than 40 hours gross of rest breaks or 35 hours net of rest breaks per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties, subject to the limits set down in the working time regulations. This may include working evenings and weekends. Outside Employment: The position will be full-time, and the appointee shall not engage in private practice or be connected with any outside business which conflicts in any way with his/her official duties, impairs performance or compromises his/her integrity. Annual Leave The annual leave allowance for the position of Executive Officer will be 23 days per annum. This allowance is subject to the usual conditions regarding the granting of annual leave in the public sector, is based on a five-day week and is exclusive of the usual public holidays. The Organisation of Working Time Act 1997 (as amended) The terms of the Organisation of Working Time Act 1997 will apply, where appropriate, to this appointment.
Clerical Officer
Tenure: Permanent Additionally, HIQA will create a panel for future permanent and fixed term vacancies that may arise. Blended Working: 2–3 days a week in the office and the remainder of the working week spent working from home. Further information can be found below in the Principal Conditions of Service under Blended Working Arrangements. This recruitment campaign will be in compliance with the Code of Practice, Appointment to the Civil Service and Public Service prepared by the Commission for Public Service Appointments (CPSA). The competition will be conducted under the recruitment licence of the Health Information and Quality Authority. The final Selection Process will be carried out by the Health Information and Quality Authority. Key Areas for Performance HIQA has identified key behavioural and technical competencies for effective performance through a Competency Framework as seen below. Please refer to the role description for an overview of each competency and the proficiency levels required for this role. For more in-depth information on the competencies, it is important that you review the full competency framework guidance document which is available at: https://www.hiqa.ie/about-us/careers Proficiency Levels This Competency Framework is based on four levels of proficiency that build on each other: Emerging / Developing: The level of competency required to carry out some of the core requirements of the role, with support / leadership required to develop competency in other requirements. Proficient: The level of competency required to carry out the core requirements of a role. Skilled: The level of competency required to carry out the core requirements of a role, and develop capability in others or demonstrate the competency in a more senior or complex role. Master: The level of competency required to carry out the core requirements of a role, develop capability in others, demonstrate the competency in a more senior or complex role and be seen as a role model in the organisation or field in that area of competence. The Purpose of This Role The Information Handling Centre (IHC) is responsible for the receipt of solicited and unsolicited information that relates to the functions of the Chief Inspector and HIQA. The IHC continually engages with service users, service providers and the general public and is an essential support service ensuring that HIQA’s function and purpose is communicated in an open, transparent and timely manner. The Clerical Officer will support the team in managing information received by HIQA and the Chief Inspector in relation to their respective roles and legislative mandates. The post holder will engage with both internal and external customers in the handling and management of information and interactions. They will be involved in the process of receiving, processing and recording information on the information management systems and signposting the information to the relevant teams within HIQA. They will also be involved in signposting the external customer to any appropriate agencies. Behavioural Expectations The way that HIQA people are expected to work to role model HIQA values: The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of everyday work and interactions with clients and colleagues, by putting people first, being fair and objective, being open and accountable, demonstrating excellence and innovation and working together. Common Tasks Team Member Responsibilities: Principal Conditions of ServiceProbation A probationary period of six months applies to this position. Pay Candidates will be appointed on the minimum point of the salary scale (€31,105) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Clerical Officer (PPC) €31,105 €32,845 €33,288 €34,150 €35,423 €36,694 €37,964 €38,889 €39,939 €41,156 €42,013 €43,219 €44,417 €46,286 €47,755¹ €48,429² After 3 years’ satisfactory service at the maximum After 6 years’ satisfactory service at the maximum Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay-scale. In this case, the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. Superannuation Pensionable public servants (new joiners) recruited on or after 1 January 2013 will be members of the Single Public Service Pension Scheme. Please note that the Single Public Service Pension Scheme applies to all pensionable first-time entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks. In certain circumstances, for example, where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. The legislation giving effect to the Scheme is the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. For those who are not subject to the Single Public Service Pension Scheme (for example those transferring from other public service employment where the break in service, if any, is less than 26 weeks), the terms of the Health Information and Quality Authority Superannuation Scheme will apply. Annual Leave Annual leave is 22 days, rising to 23 after 5 years’ service and to 24 after 10 years’ service. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 35 per week. The appointee may be required to work additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties, subject to the limits set down under working time regulations. Blended Working Arrangements HIQA has introduced blended working to offer more flexible working arrangements to all employees. We aim to strike a balance between being flexible, efficient and resilient by facilitating blended working where practical, while enabling onsite interaction, collaboration and support as required. All roles in HIQA have been assessed under the criteria of business needs and role suitability for blended working. This determined the proportion of time that employees will spend working in HIQA offices and working from home, depending on their role. Depending on the role, there may be a requirement to attend the office for more than the allocated number of days for training and on-boarding purposes at the start of your employment and during the probation period. A review of our blended working model confirmed that this model is working well in HIQA. Therefore, we are now moving from Interim Blended Working to a long-term Blended Working Model. Our existing policy and documentation will be revised and updated once the framework for the Work-Life Balance and Miscellaneous Provisions Act is published. Our model is in line with the Civil Service Framework for Blended Working in Ireland. Further guidance on HIQA’s Blended Working Policy, which includes eligibility criteria, will be issued to successful candidates. This is an opt-in policy and details on how you can apply will be issued to you before you start.
Active Challenges Administrator
Title: Active Challenges Administrator Reports to: Community Fundraising Manager Contract type: Permanent Hours: Full-time (35 hours/week) - Mon - Fri 9am to 5pm. Flexible to travel & to work evening & weekend work as required. Location: The Society operates a hybrid working model with a combination of remote and in-person (Dublin 4 office) working Office Days: Office attendance days are Wednesday & Thursday Salary: €31,500 per annum Who we are: Every three minutes, someone in Ireland hears the words ‘You’ve got cancer’. At the Irish Cancer Society, we understand the physical, emotional and financial impact a cancer diagnosis brings. And we are determined to do everything we can to help. As Ireland’s leading cancer charity, we work across every area of cancer – from prevention and early detection, through to end-of-life care. We make a positive impact for people affected by cancer every day: investing in life-saving and life-changing research; providing practical, financial and emotional supports; and driving improvements in public cancer services. If you enjoy a fast paced, dynamic working environment; have strong organisational and administrative skills; are passionate about our cause; and want to develop your career by being part of a successful fundraising team, this role is for you. We are looking for an Active Challenges Administrator to join our team and help drive the continued growth and success of active challenge fundraising within the Society. As the Active Challenges Administrator, you will be part of a creative and agile Community Fundraising team. Your role will involve supporting the administrative and organisational needs of the Society’s active challenge (marathons, mini marathons, treks) fundraising program to deliver a positive experience for supporters and to maximise fundraising outcomes. If you are a self-motivated, innovative, team player, passionate about raising funds to support vital services for cancer patients and their families, we want to hear from you! Whilst experience in fundraising would be advantageous, we have a strong and experienced team that can support the right candidate in developing necessary skills. Individuals with a customer relations, administration or data management background who have skills aligned with those detailed below and a strong interest in making a difference, would be equally suitable for this role and encouraged to apply. What you’ll do: The overall objectives of the role are to:
Finance Services Senior Specialist
The postholder will manage the day-to-day service support operations within the Finance and Services Directorate, ensuring the effective delivery of administrative, financial, and operational support functions. Key Responsibilities Invoice Administration & Debt Management: Lead and manage the end-to-end invoice administration and debt collection processes, ensuring accuracy, timeliness, and adherence to internal controls and organisational policies. Reporting & Analysis: Prepare, analyse, and maintain aged debtor reports and other management information to support decision-making. Stakeholder Engagement: Work proactively with internal business owners and external customers to maximise the collection of outstanding debt and resolve issues promptly and professionally. Team Leadership: Plan, organise, manage, and supervise the work of direct reports, including overseeing performance, supporting staff development, and fostering a positive, high-performing team culture. Health & Safety Oversight: Provide oversight of health and safety matters within the Finance Directorate, ensuring compliance with organisational standards and statutory requirements. Office & Resource Management: Manage the procurement and maintenance of office supplies, stationery, and equipment to support efficient business operations within the Finance Directorate. Undertake any additional duties appropriate to the grade of Higher Executive Officer, as required or directed, to support the effective functioning of the Directorate. This description of the role is not intended to be an exhaustive list of duties and responsibilities and may be reviewed from time to time to reflect the needs of the role and organisation. Essential Criteria Professional Qualifications, Experience & Requirements Candidates by the closing date must have: Minimum of 3 years’ experience in a credit control or debt management environment, with a proven ability to manage invoicing, collections, and/or debtor processes effectively. Experience operating to tight deadlines, maintaining a high level of accuracy and attention to detail. Proven leadership and people management experience, with the ability to foster a culture of innovation and accountability. Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Desirable Criteria Experience & Skills Strong report preparation and presentation skills, with the ability to produce clear, informative, and accurate management information. Experience working in a public sector organisation. Formal training or certification in finance and/or business administration (e.g., AAT Level 2/3, OCR, ILM, or equivalent). Key Skills/Competencies for effective performance as Finance Services Senior Specialist at Higher Executive Officer level Team Leadership Works with the team to facilitate high performance, developing clear and realistic objectives and addressing and performance issues if they arise. Provides clear information and advice as to what is required of the team. Strives to develop and implement new ways of working effectively to meet objectives. Leads the team by example, coaching and supporting individuals as required. Places high importance on staff development, training and maximising skills & capacity of team. Is flexible and willing to adapt, positively contributing to the implementation of change. Judgement, Analysis & Decision Making Gathers and analyses information from relevant sources, whether financial, numerical or otherwise weighing up a range of critical factors. Takes account of any broader issues, agendas, sensitivities and related implications when making decisions. Uses previous knowledge and experience in order to guide decisions. Uses judgement to make sound decisions with a well-reasoned rationale and stands by these. Puts forward solutions to address problems. Management & Delivery of Results Takes responsibility and is accountable for the delivery of agreed objectives. Successfully manages a range of different projects and work activities at the same time. Structures and organises their own and others work effectively. Is logical and pragmatic in approach, delivering the best possible results with the resources available. Delegates work effectively, providing clear information and evidence as to what is required. Proactively identifies areas for improvement and develops practical suggestions for their implementation. Demonstrates enthusiasm for new developments/changing work practices and strives to implement these changes effectively. Applies appropriate systems/ processes to enable quality checking of all activities and outputs. Practices and promotes a strong focus on delivering high quality customer service for internal and external customers. Interpersonal & Communication Skills Builds and maintains contact with colleagues and other stakeholders to assist in performing role. Acts as an effective link between staff and senior management. Encourages open and constructive discussions around work issues. Projects conviction, gaining buy-in by outlining relevant information and selling the benefits. Treats others with diplomacy, tact, courtesy and respect, even in challenging circumstances. Presents information clearly, concisely and confidently when speaking and in writing. Collaborates and supports colleagues to achieve organisational goals. Specialist Knowledge, Expertise and Self Development Has a clear understanding of the roles, objectives and targets of self and team and how they fit into the work of the unit and Department/ Organisation and effectively communicates this to others. Has high levels of expertise and broad Public Sector knowledge relevant to his/her area of work. Focuses on self-development, striving to improve performance. Drive & Commitment to Public Service Values Strives to perform at a high level, investing significant energy to achieve agreed objectives. Demonstrates resilience in the face of challenging circumstances and high demands. Is personally trustworthy and can be relied upon. Ensures that customers are at the heart of all services provided. Upholds high standards of honesty, ethics and integrity. Eligibility to apply and certain restrictions on eligibility Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 4* or a Stamp 5 permission. Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify candidates must be eligible by the date of any job offer. It is the candidates responsibility to maintain eligibility. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure, Infrastructure, Public Service Reform and Digitalisation letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure, Infrastructure, Public Service Reform and Digitalisation and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. General The appointment is to a permanent post in An Garda Síochána and is subject to the Policing, Security and Community Safety Act 2024, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to An Garda Síochána. Please note appointments from within An Garda Síochána for staff employed pre-commencement of the Policing Security & Community Safety Act will be to a Civil Service grade with Civil Service terms and conditions, insofar as applicable. Salary Scale The Higher Executive Officer salary scale will apply to this position. The PPC (Personal Pension Contribution) salary scale (annually) for this position, with effect from 1st August 2025 is as follows: Higher Executive Officer Scale - PPC €58,847 - €60,567 - €62,285 - €64,000 - €65,723 - €67,437 - €69,157 - €71,637¹ - €74,112² ¹ Long Service increment (LSI 1) may be payable following 3 years’ satisfactory service at the maximum of scale. ² Long Service increment (LSI 2) may be payable following 6 years’ satisfactory service at the maximum of scale. Personal Pension Contribution The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Candidates should note that entry will be at the minimum of the scale and will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Increments may be awarded annually, subject to satisfactory performance. Important Note Different terms and conditions may apply, if, immediately prior to appointment the appointee is already a serving Civil Servant or Public Servant. Payment will be made fortnightly in arrears by Electronic Fund Transfer (EFT) into a bank account of an employee’s choice. Payment cannot be made until a bank account number and bank sort code has been supplied to the HR Directorate, Athlumney House, Johnstown, Navan, Co Meath C15 ND62. Statutory deductions from salary will be made as appropriate. Upon appointment, you will agree that any overpayment of salary, allowances, or expenses will be repaid by you subject to An Garda Síochána’s Management of Overpayments Policy. Location The position will be based in An Garda Síochána Headquarters, Phoenix Park, Dublin 8, DO8 HN3X. Tenure and Probation The appointment is to a permanent position on a probationary contract in An Garda Síochána. The probationary contract will be for a period of one year from the date specified on the contract. During the period of your probation, your performance will be subject to review by your line manager(s) to determine whether you: (i) Have performed in a satisfactory manner; (ii) Have been satisfactory in general conduct; and (iii) Are suitable from the point of view of health with particular regard to sick leave. Prior to the completion of your probation, a decision will be made as to whether or not you will be retained, subject to An Garda Síochána’s Probation Policy. This decision will be based on your performance assessed against the criteria set out in (i) to (iii) above. The detail of the probationary process will be explained to you and you will be given a copy of An Garda Síochána Policy on probation. Notwithstanding the preceding paragraphs in this section, your probation contract may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005.
Retail Assistant
Title: Retail Assistant (Multiple shop cover) Department: Fundraising Reports to: Shop Manager Contract type: Permanent Hours: Full time (35hrs p/w) 9.30am to 5:30pm Set Days: Monday, Tuesday, Wednesday, Friday & Saturday every week. Flexibility to cover annual leave days where required. Salary: €28,028 per annum Locations: Multiple shop cover – floating retail assistant
Senior Dietitian Neonatology
· - Registration, or eligibility for registration, as a dietitian by the Dietitians Registration Board at CORU on the closing date of the competition process; and - Proof of Statutory Registration on the Dietitians Register maintained by the Dietitians Registration Board at CORU before a contract of employment can be issued.Perform the duties of a senior dietitian competently and in a professional manner. · Provide a comprehensive, evidence-based, patient centred, high quality dietetic service. · Maintain the highest standards of practice and ensure optimum dietetic care within the resources available. Minimum 3 years full time relevant post qualification dietetics experience
People & Culture Specialist
Are you passionate about making a real difference in people's lives? We're looking for a compassionate and dedicated People & Culture Specialist to join our dynamic team in our National Office in Dun Laoghaire, Co. Dublin , where person-centred care is at the heart of everything we do. This role will be hybrid split between in office days and remote work. There is also a requirement for some travel. About the Role: The People & Culture Specialist will be a key part of the People & Culture Team. The role will help to create a smooth, supportive, and welcoming experience for everyone who interacts with the department. As the P&C Specialist, you will play an important part in keeping the day-to-day operations running well – from managing accurate and timely dataflows to offering responsive, high-quality support to staff and managers who rely on the team. You will also contribute to our commitment to strong standards and continuous improvement, ensuring that the service we provide reflects our values and genuinely supports the people who work here. At it’s heart, the role is about helping colleagues feel informed, supported, and valued in their workplace. The contract available is Permanent, Full-Time, 35 hours. The salary range will be €48843 - €58530 , depending on experience. What You'll Be Doing: If you’re ready to step into a role that balances professional impact with personal purpose, we’d love to hear from you. You're welcome to get in touch with informal queries by emailing the Hiring Manager. Danielle Morgan - P&C Operations Manager - dmorgan@abiireland.ie Please apply by 5pm on Friday 13th February 2026. #IJA
Payroll Officer
Job Purpose: The Payroll Officer will be a key player in the Payroll Department – a department which has full responsibility for the accurate preparation, processing and payment of fortnightly and monthly payrolls for the Mater Misericordia University Hospital and the associated reporting and compliance matters. The duties of the Payroll Officer are to prepare, process and manage end to end accurate payrolls, and assist and support the Payroll Manager, Payroll Team, and Finance Department. Manage compliance with all policies and statutory regulation. Work to develop both with internal and external agencies to provide best practice in all payroll matters. Ad-hoc projects and duties as required. The role is primarily a Finance role however there may be a requirement to work or assist as required in any section of the Finance Departments as directed. The post holder will work closely with the: • Payroll Manager and Payroll Team • Finance Department • Human Resources Departments • HealthRoster Team • Medical HR Department • Department Heads throughout the Mater Campus Please note that this list is not exhaustive and key working relationships will change as required. Key Responsibilities Service Delivery: • Responsibility for end to end accurate processing of payrolls. • Preparation, processing and payment of hospital payrolls (Fortnightly, Monthly and Weekly), incorporating calculation and verification of all the constituent components, and ensuring completeness, accuracy, efficiency, and timeliness of all tasks and inputs associated with same. • Completion and accuracy of periodic, monthly, annual and other returns, forms and payments and all related documents for Statutory Bodies, Central Statistics Office, individual employees and ad hoc returns as necessary. • Manage workflow so that all payroll transactions are processed accurately and timely. • Resolve payroll discrepancies. • Review and approve payroll amendments. • Reconcile payroll prior to transmission and validate with confirmed reports. • Process correct payroll deductions both statutory and staff related and manage in line with compliance guidelines. • Ensuring compliance with all Legislative, Revenue and Social Welfare regulations and HSE and Department of Health Guidelines and circulars. • Develop ad hoc financial and operational reports as required. • Statutory reporting for submission of financial and non-financial information to Government agencies. • Systems development: assisting in the development and introduction of new systems and implementation of system changes arising from legislation, social welfare and Revenue. • Verify all reporting and checking has been completed for payrolls. • Support Internal and External Audit requests. • Possess a hands on role within the department. • Provide direct cover of administration duties as required. • Deliver a professional and efficient service to all hospital staff. • Adhere to the dress code policy at all times. • Ensure that break times are adhered to. • Report on any Health and Safety breaches that may occur. • Work towards departmental key performance indicators. • Comply with operational standards. • Ensure all deadlines are met. • Promote employee wellbeing within your service. The above is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Planning, Organising and Problem Solving • Ensure all standards, policies and procedures are adhered to and followed. • Develop and implement changes within the department as directed by the Payroll Manager. • Provide innovative solutions to problems. • Address and resolve any operational issues that may occur. • Remain calm during periods of increased pressure. • Take into consideration staff shortages and pressures. • Assist in auditing and collect, interpret and present data and information in reference to same. Communicating Effectively • Communicate effectively with other hospital departments, directorates, stakeholders and staff. • Ensure good communication is present within the team. • Represent the Department or Directorate in a professional manner. • Co-operate with other departments or directorates. • Work closely with the Payroll Manager, Payroll Team and the Finance Department in general. Personal and Department Development and Change Management • Keep informed and up to date on relevant developments in hospital systems and related IT matters and assist in promoting and implementing improvements as appropriate. • Assist in co-ordinating the work of the payroll department and promoting an effective and aligned customer focussed service with the HR and other hospital departments. • Assist the Payroll Manager or other designated nominated Manager in the discharge of his or her duties and to undertake special assignments and or other duties as may be agreed with such respective Managers. • Performance of such other duties appropriate to the post, including participation in flexible and extended working rosters as may arise from time to time. Other Duties • Display competence in all duties completed in line with competencies identified. • Observe strict confidentiality. • Ensuring Data Protection standards in line with Hospital Policy. • Assist in co-ordinating the work of the payroll department and promoting an effective and aligned customer focussed service with the HR and other hospital departments. • The duties and responsibilities contained within this job description are not exhaustive and may be reviewed by the Payroll Manager at any stage. Core Competency • Effective Service Delivery • End to End Payroll preparation and delivery • Planning, organising and problem solving • Communicating effectively General Responsibilities and Accountabilities Confidentiality You will be aware of the confidential nature of Hospital work and in particular, the right of patients to confidentiality. Policies and Procedures You are required to familiarise yourself with and adhere to all policy and procedural documents relevant to your position. Hygiene Standards The highest standard of hygiene must be maintained in the Hospital at all times and all staff members are responsible for ensuring compliance with the Hospital requirements and standards with regard to hygiene. It is the responsibility of all staff to have a fundamental understanding of their individual responsibility in maintaining departmental and site hygiene standards. Health and Safety Ensure that effective safety procedures are in place to comply not only with the Safety, Health and Welfare at Work Act 2005 but also within the spirit of the Hospital’s mission, vision and values, and they are known and followed by staff. You are required to familiarise yourself with the requirements of employees under the Safety, Health and Welfare at Work Act 2005 and to promote a work environment that is compliant with the Safety, Health and Welfare at Work Act 2005. Each staff member is individually responsible for ensuring that the Hospital remains a safe place to work. Information Technology Ensure the most effective and efficient use of developments in information technology for administrative support in a manner which integrates well with systems throughout the organisation. Business Continuity Management Business Continuity Management is a holistic management process that identifies potential impacts that threaten an organisation and provides a framework for building resilience and the capability for an effective response that safeguards the interests of its key stakeholders and reputation. All staff employed in the Mater Misericordiae University Hospital are obliged to: • Make themselves familiar with the Organisational Business Continuity Plan. • Attend Business Continuity Management education sessions provided for them. • Make themselves familiar with their individual roles as set out in their departmental business continuity plan if applicable and or the Organisational Business Continuity Plan. Note: These duties and responsibilities are a reflection of the present service requirements and may be subject to review and amendment to meet the changing needs of the Hospital. The incumbent Grade IV Administrative Assistant – Payroll Department will be required to maintain, enhance and develop their professional knowledge, skills and aptitudes necessary to respond to a changing climate. Qualifications Leaving Certificate Essential Criteria • Minimum of 3 years payroll processing experience in a deemed complex payroll environment. • Understanding on payroll cycles, returns, reporting and compliance requirements. • Experience of payroll and eRostering systems ideally to include Perfast and HealthRoster. Desirable Knowledge • Good working knowledge of pay and pension related public sector guidelines, circulars and compliance requirements. • IPASS or equivalent payroll qualification or other qualification of deemed relevance. • Relevant Hospital experience. • Experience of integrated HR, Payroll and eRostering systems. • Experience of multi-cycle payroll environments. • Change management experience, including for example introduction of new systems, merging of entities, shared services centres etc. Organisational Knowledge • Knowledge of Health Sector standards. • Knowledge of Mater Misericordiae University Hospital policies and procedures. Professional Knowledge • Ability to work within a pressurised environment. • Ability to produce full end to end payrolls. • Ability to communicate effectively with all stakeholders. • Ability to address problems and resolve same. • Great organisational and planning skills. • Ability to improve and develop a service. Other Skills • Fully competent on Computerised Payroll Management Systems. • Excellent IT skills including MS Office, Excel, Project, PowerPoint, Crystal Reporting and Writing. • Proficient IT skills. • Strong analytical skills.
