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Are you looking for a part-time or full-time role that will build your skills in sales, customer service, and being a fundraiser in the NGO sector? This is a great opportunity for an individual looking to build a career with a global movement of people working to beat poverty. What does this role involve?
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Retail Store Manager
About This Role: As a Retail Store Manager at eir, you will a face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximising revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand. As the Retail Store Manager, you’ll: · Manage the store’s daily operations and lead a motivated team. · Set and achieve monthly sales targets to grow the business. · Deliver exceptional service and provide tailored solutions to customers. · Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations. Benefits include · Ongoing professional development and training opportunities. · A supportive and dynamic work environment where growth is encouraged. · The chance to make a real impact within one of Ireland's leading telecommunications companies. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Salary and remuneration Monthly salary + competitive commission structure. Expectations From The Role: As a Retail Store Manager, you’ll take on key responsibilities, including: · Understanding Customer Needs: Engage with customers to identify their needs and offer tailored broadband and mobile solutions · Achieving Sales Targets: Lead by example to ensure individual and team sales targets are consistently met and exceeded · Customer Retention: Effectively manage customer queries, ensuring their issues are resolved promptly and efficiently to build long-lasting loyalty · Operational Excellence: Oversee the daily operational aspects of the store, including stock control, cash management, and administrative duties · Policy and Procedure Implementation: Responsible for the adherence to eir's policies and procedures to provide the highest level of service and operational standards · Market Awareness: Stay current with industry trends and competitor offerings to provide customers with up-to-date and relevant information. Requirements For A Successful Application: Knowledge, skills and abilities · Strong communication skills with the ability to simplify complex products and services. · Ability to engage customers confidently, offering tailored solutions and building trust. · A passion for mobile technology and telecommunications, with a curiosity to stay up to date with the latest industry developments. Qualifications · Relevant diploma or certification is a plus, but not essential. · 2-5 years of retail or customer-facing experience preferred (life experience considered). · Industry knowledge is an advantage but not essential; we provide ongoing training to ensure you’re up to speed. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Business Development Representative - UKI
As a Business Development Representative, your role is to seek out and engage “good fit” companies through strategic prospecting. To do this you will leverage HubSpot’s existing leads and generate new interest through calls, emails and social media messaging. When connecting with a prospect you will learn about their business challenges to determine whether HubSpot will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of HubSpot and gain interest in a deeper conversation with an Account Executive. You will have a working relationship with 2-3 Account Executives. Each day you will collaborate with the Account Executives you support and your fellow BDRs to develop innovative strategies for uncovering new opportunities. What are the responsibilities of a Business Development Representative? In this role, you will need to: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Account Executive, Corporate
We believe the world has changed. We see businesses using more kinds of software, not less, that all needs to work together. To help our customers grow better in this environment, HubSpot is evolving from an “all-in-one” suite into an “all-on-one” platform. HubSpot is a set of tools that supports a companies customer facing teams including Marketing, Sales and Service helping them to optimize each stage of the buyer’s journey and grow their business. HubSpot’s flywheel philosophy uses the momentum of happy customers to drive referrals and repeat sales for our customers. We’ve also invested in an integrations ecosystem that helps customers do more with HubSpot and creates real value for people who adopt our suite of software. We are actively hiring for a Corporate Account Executive; candidates are eligible to be office, flex or remotely located in the Republic of Ireland based on individual preference! Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company. Your Role at HubSpot As a Corporate Account Executive at HubSpot you will be engaging directly with medium to corporate sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them What are the responsibilities of a Corporate UKI Account Executive?
Staff Product Designer, Go-to-Market AI
Join HubSpot’s Design Team The Flywheel Product Line is an org focused on helping HubSpot grow faster by using AI to dramatically improve how we serve customers and how our GTM teams work. We're doing this across three core areas: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Communications Assistant
Principal Duties The Communications Assistant supports the delivery of the GDA’s communications and stakeholder engagement activities. Working within a small, dynamic team, the role contributes to the creation of high-quality multi-media content, manages digital platforms, and assists in the planning and coordination of events and stakeholder engagement initiatives. The position offers broad exposure to both internal and external communications, with opportunities to further develop skills in content creation, digital platforms, event coordination and public engagement. The appointee will work with the Communications Team within the People and Engagement Department and will be directly reporting to the Strategic Communications Manager. Key Responsibilities • Support the implementation of the GDA Communications and Stakeholder Engagement Strategy, in line with organisational priorities. • Contribute to the development of communications plans for key projects, programmes and events across the Agency. • Assist in the planning, development and delivery of communications outputs, including written, video and graphic materials. • Maintain and update the GDA website, ensuring content is accurate, accessible and up to date. • Support the development, creation and scheduling of social media content to enhance engagement and visibility of all GDA activities and provide social media analytics and insights on an ongoing basis. • Coordinate a calendar of internal and external events and assist in their planning and delivery, including Ministerial visits, public consultations, community and cultural events, and internal engagement initiatives. • Act as a point of contact for communications-related enquiries from stakeholders, community groups, media and the general public, and support timely responses. • Proactive management of the shared communications inbox, triaging queries and tracking responses to ensure timely and accurate resolution by relevant staff. • Support internal engagement initiatives including responsibility for managing communications intranet content, ensuring all content remains current and relevant. • Assist in the preparation of reports, briefings and other materials for internal and external use. • Provide support to stakeholder engagement processes, including preparation and minute-taking for regular meetings such as the Community Liaison Committee and Consultative Group etc. • Assist in ensuring the GDA brand is correctly and consistently embedded across all internal and external materials. • Responsible for the internal coordination of weekly media coverage summaries for internal circulation and highlighting any urgent or sensitive matters. • Coordinate production of visual assets (e.g. site photography and videos), ensuring all content is appropriately licensed, credited and branded as necessary, and maintain a high-quality digital assets library. • Support and promote key programmes including Grangegorman Histories, Build to Last, Public Art and related initiatives in collaboration with the relevant GDA project lead. • Provide general administrative and operational support to the Communications and wider People and Engagement Team as required. • Represent the Agency at external events as required. • This role may require occasional work outside normal working hours, including evenings and weekends. • Other relevant duties as may be required. The functions and responsibilities assigned to this position are based on the current stated role and may be changed from time to time. The person appointed requires the flexibility to fulfil other roles and responsibilities at a similar level within the GDA. Candidate Requirements Qualifications and Essential Requirements • A third-level qualification (NFQ Level 7 or above) in Communications, Media, Journalism, Public Relations, Marketing, Digital Media or a related discipline or equivalent relevant experience. • 2 years’ experience in a Communications Assistant or related role. • Practical experience supporting communications activities across multiple channels (e.g. website, newsletters, social media, internal communications). • Strong written communication skills, with experience drafting, editing and proofreading clear, accurate and audience-appropriate content. • Experience using social media platforms in a professional or organisational context. • Experience updating and maintaining website content using a content management system (CMS). • Strong organisational skills, with the ability to manage competing priorities and meet deadlines. • Demonstrated attention to detail and commitment to quality and accuracy. • Ability to communicate professionally and effectively with colleagues, stakeholders and members of the public. • Ability to exercise sound judgement, identify issues and escalate matters appropriately. • Strong teamwork skills, with the ability to work collaboratively in a small, fast-paced environment. • Demonstrated commitment to public service values, including integrity, accountability and respect. Desirable Requirements • Experience with desktop publishing tools (Adobe Creative Suite/Canva). • Experience supporting events, stakeholder engagement initiatives or public consultations. • Familiarity with basic analytics tools (e.g. social media management tools, reporting, insights, Google Analytics). • Photography or video capture/editing experience. • Experience supporting internal communications activities, including newsletters or intranet content. • Experience drafting or supporting press releases and media materials. • Experience recording meeting minutes and supporting formal committees or stakeholder groups. • Experience monitoring media coverage and preparing media or communications summaries. • Experience working in the public sector, not-for-profit or community-focused organisations. Please also refer to the Executive Officer Competencies in Appendix 1 of this booklet. Eligibility to Compete and Certain Restrictions on Eligibility Eligible Candidates Must Be: • A citizen of the European Economic Area. The EEA (European Economic Area) consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or • A citizen of the United Kingdom (UK); or • A citizen of Switzerland pursuant to the agreement between the EU (European Union) and Switzerland on the free movement of persons; or • A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a Stamp 4 visa; or • A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State because of family reunification and has a Stamp 4 visa; or • A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a Stamp 4 visa. To qualify, candidates must meet one of the citizenship criteria above by the date of any job offer. Candidates who are not citizens of the aforementioned countries must have the necessary permissions to work in Ireland. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011) for a period of 2 years from termination of employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility) and the Minister’s consent will have to be secured prior to employment by any Public Service body. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees under that Scheme are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Education and Skills Early Retirement Scheme for Teachers Circular It is a condition of the Early Retirement Scheme that, with the exception of the situations set out in paragraphs 10.2 and 10.3 of the relevant circular documentation, and with those exceptions only, if a teacher accepts early retirement under Strands 1, 2 or 3 of this scheme and is subsequently employed in any capacity in any area of the public sector, payment of pension to that person under the scheme will immediately cease. Pension payments will, however, be resumed on the ceasing of such employment or on the person's 60th birthday, whichever is later, but on resumption, the pension will be based on the person's actual reckonable service as a teacher (i.e. the added years previously granted will not be considered in the calculation of the pension payment). Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re-employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of either of these schemes are not eligible to compete in this competition. Department of Environment, Community & Local Government The Department of Environment, Community & Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. It is the responsibility of former public or civil servant candidates to ensure their eligibility to apply. Potential candidates who participated in a voluntary severance/redundancy or early retirement programs, received a redundancy payment or are in receipt of a public sector pension, should familiarise themselves with their individual conditions pertaining to public sector re-employment and declare same if applying. Salary Entry will be at the minimum of the scale and increments may be awarded subject to satisfactory performance and to changes in the terms and conditions relating to salary increments in the Civil/Public Service generally. The rate of remuneration may be adjusted from time to time in line with Government pay policy. PPC (Personal Pension Contribution) Scale (For officers who are existing civil or public servants appointed on or after 6 April 1995 or who are new entrants to the civil or public service and who are making a compulsory personal pension contribution.) Executive Officer Standard Scale – PPC €38,419 – €40,360 – €41,456 – €43,594 – €45,510 – €47,364 – €49,211 – €51,024 – €52,890 – €54,749 – €56,722 – €58,044 – €59,928 LSI1 – €62,601 LSI2 A different rate will apply where the appointee is a civil or public servant recruited before 6th April 1995 and who is not required to make a Personal Pension Contribution. Other pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance, increments may be payable in line with current Government policy. Successful candidates will agree to repay any overpayment of salary, allowances or expenses in accordance with Circular 07/2018: Recovery of Salary, Allowances and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. Annual Leave The annual leave allowance for the position of Executive Officer is 23 days. This allowance is subject to the usual conditions regarding the granting of annual leave in the Civil or Public Service, is based on a five-day week and is exclusive of the usual public holidays. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 35 hours net per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of their duties, subject to the limits set down in the working time regulations. The rate of remuneration payable covers any extra attendance liability that may arise from time to time.
People & Culture Manager
The Role of People & Culture Manager Reporting to: Head of People & Culture This is a permanent vacancy based in our offices in Dublin 2. The Housing Agency operates a Blended Working Policy. Working closely with the Head of People & Culture, the People & Culture Manager will lead out on the delivery of People services for The Housing Agency, providing expert advice on employee relations and people governance, strengthening organisational capability through learning and performance, and leading systems modernisation (including HRIS) to support high-quality, data-driven workforce planning and decision-making. Key Accountabilities The postholder will be accountable for: • Delivering the Agency’s People strategy. • Providing timely, high-quality support across the employee lifecycle, with clear service standards and controls. • Leading complex employee relations matters to fair, well-documented resolution. • Maintaining robust governance, compliance and audit readiness (including GDPR-aligned record management). • Leading systems and reporting improvements, including the introduction and implementation of a HRIS, and strengthening HR metrics and dashboards. • Managing the People & Culture resources (team, budget and suppliers) to deliver value for money and measurable outcomes. Duties & Responsibilities The postholder will work with the Head of People & Culture to implement and support the delivery of HR activities across the following areas: Strategy, Leadership & Organisational Development • Implement the Housing Agency’s People Strategy, ensuring alignment with organisational objectives, workforce requirements and public sector best practice. • Support the development and maintenance of a workforce planning framework, including forecasting, succession planning and talent management. • Support the annual strategic and business planning cycle through plans, workforce metrics and resourcing recommendations. End-to-End HR Operations & Service Delivery • Deliver People & Culture activities across workforce planning, recruitment and selection, onboarding, employment contracts, attendance management, employee lifecycle processes, record management and statutory returns. • Ensure People service delivery is consistent, responsive and customer-focused, supported by clear processes, templates and controls. • Maintain accurate and timely documentation, employee files and data integrity in line with GDPR and organisational requirements. Policy, Governance & Compliance • Ensure policies, procedures and guidance are up to date, compliant and effectively implemented. • Communicate policies and procedures clearly and support consistent application across the Agency. • Support compliance monitoring, internal controls, audit readiness, internal/external reviews and information requests. • Maintain a People & Culture risk and issues log and provide updates on employment risks and mitigation actions. Employee Relations & Specialist Advisory • Provide advice and support to staff, line managers and senior managers on performance, conduct, capability, grievance/disciplinary processes, probation, dignity at work and absence management. • Support the management of sensitive employee relations cases, ensuring fair procedures, appropriate documentation, consistent decision-making and timely resolution. • Support constructive engagement with employee representatives and promote positive employee relations. Performance Management & Organisational Culture • Further develop, strengthen and embed a robust Performance Management System. • Coach and advise managers on setting objectives, giving feedback, addressing underperformance and implementing structured performance improvement approaches. • Support initiatives that strengthen organisational culture, staff engagement, inclusion and leadership capability. Learning, Development & Capability Building • Conduct staff training needs analysis aligned to corporate priorities and role requirements. • Support management of the learning and development budget, ensuring value for money, measurable outcomes and appropriate procurement/financial controls. • Design, procure and coordinate internal and external learning interventions, including management development, and evaluate training effectiveness and impact. HR Systems, Digitalisation & HRIS Implementation • Support the introduction and implementation of a HR Information System, including testing, data migration, training and user adoption. • Ensure systems support efficient processes, strong data quality, secure record management and improved management information. • Develop reporting dashboards and metrics to support evidence-based decision-making, including headcount, turnover, absence trends, recruitment timelines and training investment. Reporting, Management Information & People & Culture Returns • Prepare accurate and timely reports, ensuring data is validated, trends are analysed and insights are clearly communicated to relevant stakeholders. • Oversee returns and organisational reporting inputs, including contributions to corporate performance reporting, annual reporting and other management information requests. Procurement, Contract Management & External Providers • Support HR-related procurement and provide advice/input on the selection of external providers, including training providers, occupational health, HRIS vendors and recruitment supports. • Manage contracts and service levels for suppliers where assigned, ensuring quality delivery, procurement compliance and budget oversight. People Management & Team Leadership • Supervise staff assigned to the People & Culture function, including work planning, mentoring, performance management and capability development. • Allocate resources effectively to ensure priorities are delivered and operational requirements are met. • Foster a high-performing team environment that supports collaboration, continuous improvement and high-quality customer service. Other Duties • Undertake any other duties as directed from time to time, appropriate to the grade and function. Essential Requirements Applicants must demonstrate, by the closing date, that they meet the following: • A recognised third-level qualification (to at least Level 7 on the National Qualifications Framework) in a relevant discipline and a minimum of five years’ experience in a supervisory position. • Demonstrable experience delivering a broad People & Culture service in a complex organisation. • Demonstrable experience providing advice on employee relations matters and applying fair procedures with strong documentation and attention to detail. • Strong analytical and reporting capability, including the use of People metrics to support planning and decision-making. • Strong communication and stakeholder management skills, including the ability to influence and advise managers at all levels. • High standards of confidentiality and compliance, including GDPR-aligned handling of records. Desirable • Working knowledge of payroll and superannuation/pension administration. • HRIS/HR systems implementation or significant HR systems improvement experience. • Working knowledge of public sector governance and procurement. Competencies Candidates will be assessed against the following competencies: Management & Delivery of Results • Plans and prioritises work to deliver multiple outputs on time and to a high standard. • Drives continuous improvement and follows through on commitments. • Applies appropriate controls and maintains accurate records. Analysis & Decision Making • Gathers and evaluates information from relevant sources, identifies trends, and makes balanced recommendations. • Applies judgement in sensitive/complex cases and documents decisions clearly. Team Leadership • Leads by example, supports development, and manages performance constructively. • Builds a positive team culture and enables collaboration across the organisation. Interpersonal & Communication Skills • Builds and maintains effective relationships with internal and external stakeholders. • Communicates clearly in writing and verbally, including preparing reports/briefings. Specialist Knowledge (Governance / Digital) • Demonstrates strong People & Culture practice knowledge including employment law fundamentals and policy implementation. • Demonstrates working knowledge/understanding of IT systems including Microsoft Office packages; ability to use data for reporting and insights. Salary Scale – Administrative Officer LA Scales €60,611 - €62,095 - €63,826 - €65,563 - €67,300 - €68,852 - €70,442 - €71,982 - €73,518 LSI1 €76,149 LSI2 €78,795 New entrants will be appointed on the first point of the scale in line with government policy. Different terms and conditions may apply if immediately before appointment you are a currently serving civil/public servant. Eligibility to Compete Candidates should note that eligibility to compete is open to citizens of the European Economic Area (EEA). The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply. To qualify, candidates must be citizens of the EEA by the date of any job offer. Eligible candidates must be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a Stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a Stamp 4 visa.
Deputy Store Manager
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Do you enjoy leading by example? This could be your next career move. Come and talk to us, to see what we’re all about. What you'll do Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Administrator
Background Enterprise Ireland’s remit is to accelerate the development of world class Irish companies to achieve leading positions in global markets. Our clients, employing over 230,000 people across Ireland, make a significant contribution to the Irish economy. Our 2025-2029 strategy focuses on supporting Irish business to accelerate sustainably and increase their contribution to economic growth. The environment in which we and Irish businesses operate is constantly changing and Enterprise Ireland must be resilient and proactive in managing these risks and opportunities. Role Purpose The successful candidate will have responsibility for a broad range of administrative activities within the Pensions Unit. This includes conducting research and providing accurate, timely information to retirees and former staff who are entitled to a preserved benefit pension. The role also requires regular communication and engagement with retirees, bereaved family members and all relevant stakeholders. The post holder will work as part of a small team to deliver an efficient, high-quality administrative service to current retirees, as well as former staff of the legacy Agencies regarding preserved benefit pension entitlements. Key Deliverables • Provide accurate and timely information to retirees, staff with preserved benefit entitlements under former legacy Superannuation Schemes, and bereaved families regarding their pension rights and payments. • Accurately calculate pension benefits in accordance with the relevant pension scheme regulations. • Liaise effectively with key stakeholders, including the HR, Pension and Payroll teams of EI, IDA Ireland, SFI, Shannon Commercial Properties, Mercer, Department of Enterprise, Tourism and Employment (DETE), and other external parties, on all pension-related matters. • Manage sensitive stakeholder interactions, exercising sound judgement and escalating cases appropriately when required. • Maintain accurate and confidential records for retirees on the CORE system, including personal information and payroll details. • Assist in monitoring and managing the Pensions Unit mailbox, ensuring queries are addressed promptly and professionally. • Conduct research on current and historical pension matters to support decision-making and case resolution. • Contribute to the review and updating of pension scales, processes, and procedures, ensuring ongoing compliance and good practice. • Support the implementation of the Service Level Agreement between Enterprise Ireland and the Department of Enterprise, Tourism and Employment on behalf of the Minister in respect of the relevant superannuation schemes. • Provide general administrative support to the pension function and assist team members as required. Functional Competencies (Key Skills & Knowledge) • Proven ability to handle and process confidential, sensitive and time-critical data with a high-level of numeracy, accuracy and attention to detail is essential. • Strong IT literacy, including proficiency in MS Word and Excel, and the ability to learn new technologies and Enterprise Ireland’s systems is essential. • Experience in managing and prioritising tasks to meet deadlines in a busy administrative environment is essential. • Excellent communication skills, both oral and written, enabling clear and effective engagement with colleagues and stakeholders is essential. • High standards of accuracy, risk awareness and sound judgement, particularly when working independently to resolve issues. • Robust analytical and problem-solving skills, especially in interpreting complex information. • Strong interpersonal skills, with a co-operative, flexible attitude and the ability to contribute positively within a team. • Ability to gather, interpret and present information clearly, methodically and professionally. • Clear understanding of confidentiality requirements, particularly when dealing with sensitive personal information. • Demonstrated ability to absorb new information and a willingness to undertake training and ongoing professional development. • Experience working in HR, pensions or financial administration is desirable. • Knowledge or understanding of pension legislation and its practical application is an advantage. Enterprise Ireland Behavioral Competencies Results Focused The ability to be outcome and results focused with regard to business priorities and organisational goals, monitoring progress and adjusting approach ensuring delivery against the appropriate timescales. Innovation and Risk-Taking Actively encourages new ideas, experimentation and measured risk-taking, while always being on the lookout for opportunities to continuously improve business processes and efficiencies within Enterprise Ireland and client organisations. Problem Solving and Decision-Making The ability to be decisive and take tough decisions about clients, people and costs to deliver sustainable results, using the analysis of information and situations to make logical and sound decisions. Client Focused The ability to provide an excellent client service focusing on client needs and building and maintaining effective personal and business relationships to advance clients’ objectives and EI strategy. Communicating with Impact to Influence Others Communicates in a manner that will persuade, convince, and influence their own staff and others, both internally and externally, in order to motivate, inspire or encourage them to follow a particular course of action. Teamworking Co-operates with colleagues, shares information and respects the opinions and values of staff members. Understands the skills, experience and knowledge of staff members and maximises how these can be utilised to the benefit of the department, the organisation and the client. Embracing & Leading Change Understands the business agenda of Enterprise Ireland and embraces changes for area of responsibility and for external and internal clients. Acting / Leading with Integrity Communicates the Enterprise Ireland purpose, values and approach, acting genuinely and with integrity, in a manner that builds trust and engages and motivates others. Networking Establishes and maintains mutually beneficial relationships with colleagues and other networks for the purpose of sharing information. Developing Yourself & Others Creates an environment that enables you and others to excel in terms of job performance. Salary Scale €32,045 to €58,599 per annum contributory superannuation Rising to €60,510 & €62,435 by long service increments. €30,753 to €55,819 per annum non-contributory superannuation Rising to €57,618 & €59,424 by long service increments. Candidates should note that entry will be at the minimum of the relevant scale and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Subject to satisfactory performance, increments may be payable in line with current Government Policy. ** Point of entry on this salary scale may differ from the minimum point of the scale if the successful candidate is a current public or civil servant. **
