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About This Role: Role Purpose and Context eir is one of lreland’s largest Telecommunications Providers and is progressing a new initiative to migrate computing workloads to a flexible open-source platform based on Openstack & Kubernetes. As a result, a role is available for a Systems Engineer with Linux experience to assist in the design, development, and maintenance of this platform. The Systems Engineer will work collaboratively with internal teams through development, deployment, and operation of new microservice-based services, as well as the migration of other services compatible with the platform. You will also be part of the team responsible for continuing design, development, and maintenance of the environment itself. The ideal candidate should have a broad range of hands-on technical skills with strong design and implementation skills, and at least one successfully completed design/build project. Expectations From The Role: Key Responsibilities CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Retail Sales Consultant
Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant, you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn €13.50 per hour + attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant, your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product and Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mind-set with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant , you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn your annual salary of €27,473 + Attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant , your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product & Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mindset with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
International Administrator
Overall role and context: SETU is an internationally oriented organisation with a focus on further enhancing its role as an exceptional quality of life driver within the regional, national and international higher education landscape. In pursuit of its strategic goals and vision, the University has established itself as a leader in the provision of high quality flexible higher education opportunities. The main purpose of this post is to manage the administration function associated with the recruitment, admission, and progression of international learners, particularly non-EU learners, and to provide relevant guidance and advice on making the transition to living and studying in Ireland. The successful candidate will work closely with colleagues across SETU’s academic and professional services departments to ensure that the University meets its strategic targets in relation to Internationalisation and is in compliance with all relevant policies & procedures as well as pastoral care guidelines such as those stipulated under the Trust Ed Quality Mark. Principal duties and responsibilities: • To administer on a day to day basis the policies and procedures set down by the University relating to its dealings with International Students. • To oversee the admissions processes for international applicants to completion including overseeing of offers and financial payments. • To administer the payments made to international agents. • To oversee the records management processes relating to academic, financial, applicant status and legal standing of the University’s international students. • To provide any reports required by University management relating to the functions of the International Office. • To support the University’s non-EU student population through assistance with making the transition to living and studying in Ireland to include such issues as accommodation, visa requirements, EFL support, academic liaison, health and other issues that arise from time to time. • To supervise staff within the Global (International) Office at SETU. • To assist University management in the achievement of the objectives of the University’s International Strategy. • To undertake other duties as deemed appropriate by the International Affairs Manager or other authorized officer of the University. The above provides a broad outline of the duties and responsibilities attached to the position as currently envisaged. These may change over time in the context of evolving University objectives and organisational restructuring. Person specification – Qualifications, Knowledge, Experience & Skills: • Have the requisite knowledge, skills and competencies to carry out the role. • Be capable and competent of fulfilling the role to a high standard. • Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent, or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being comparable to Leaving Certificate standard or equivalent or higher, or have appropriate relevant experience which encompasses equivalent skills and expertise. • Flexibility and a strong problem-solving approach to issues. • Experience of delivering high quality customer services, with the demonstration of a strong understanding of how to respond to differing customer needs. • Strong people and project management skills. • The ability to operate effectively in a fast moving and complex environment. Hours of Work: The appointee will be required to work 35 hours per week together with such additional hours as may be required from time to time for the proper discharge of their duties. Salary: Senior Staff Officer Salary Scale: €57,324 - €70,033 Annual Leave: 27 days. Annual Leave will be in accordance with arrangements authorised by the Minister for Higher Education, Research, Innovation and Science from time to time.
Talent Acquisition Specialist
Discover You At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. With Trend Micro, you drive your own development. You are recognised for your passion to succeed, and can be the best part of yourself here.Discover your next exciting career opportunity…. Talent Acquisition Specialist 6-Month Fixed-Term Contract Trend Micro is looking for a dynamic and forward-thinking Talent Acquisition Specialist to join our European Recruitment team. In this role, you’ll partner with hiring managers to deliver an exceptional recruitment experience, source top talent across diverse markets, and leverage market insights to shape hiring strategies. You’ll play a key role in building strong relationships, driving innovative sourcing approaches, and ensuring we attract the best talent for all business lines across Europe. Key Responsibilities Partner with Hiring Managers
Talent Acquisition Partner
About Ancestry: When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, empowers journeys of personal discovery to enrich lives. With our unparalleled collection of more than 40 billion records, over 3 million subscribers and over 23 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving and sharing the most important information about themselves and their families.We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve. Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious. About The Role As the Talent Acquisition Partner, you will be at the forefront of our talent acquisition efforts in key locations, responsible for overseeing end-to-end recruitment processes for our International teams. This role is a 12-month maternity cover fixed-term contract and has a December start date, so please only apply if you are available from that date. You will report to the Senior Manager, Global Talent Acquisition, based in California and work closely with the Recruitment Coordinator for International, based in Dublin. You will collaborate with hiring managers, write compelling job descriptions, advertise roles, source top talent through innovative methods, and manage the interview scheduling and contracts process. To be successful you need to be organised, proactive and flexible. We are looking for someone who can attend our Dublin office once a week for in-person collaboration as they ramp up in the role and get to know stakeholders. However, we offer flexible working so you can work from home the rest of the time if you choose. What you will do Benefits Ancestry offers completion bonus, fully flexible working, pension, health and dental option, monthly wellness bonus, free Ancestry subscription, 25 days paid annual leave plus Christmas off. Helping people discover their story is at the heart of ours. Ancestry is the largest provider of family history and personal DNA testing, harnessing a powerful combination of information, science and technology to help people discover their family history and stories that were never possible before. Ancestry’s suite of products includes: AncestryDNA, AncestryProGenealogists, Fold3, Newspapers.com, Find a Grave, Archives.com, and Rootsweb. We offer excellent benefits and a competitive compensation package. For additional information, regarding our benefits and career information, please visit our website at http://ancestry.com/careers . Additional Information: Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, colour, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, civil status, family status, membership of the Traveller community, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability and require a reasonable accommodation or adjustment to support you during the interview process, please notify the recruiter.All job offers are contingent on a background check screen that complies with applicable law. Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.
Training Officer (Regional)
Location: The postholder will co-ordinate and deliver training nationwide and will be based at one of the Ruhama Regional Offices. Reports to: Head of Services Purpose: • To co-ordinate, deliver and evaluate a range of training packages including individual bespoke training to frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations) regionally across Ireland and work collaboratively with the Training Lead in the design and development of all training. • To work with the Training Lead on the establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, Human Trafficking for Sexual Exploitation. Hours: Permanent and full time 35 hours per week, rostered Monday to Friday in line with the needs of the service. Ruhama services are delivered between 9am-5pm & 11am–7pm Salary: Competitive salary range applies. KEY DUTIES & RESPONSIBILITIES: Training packages • Work collaboratively with the Training Lead to co-ordinate, deliver and evaluate the existing Ruhama training programme to a range of frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations). • Work with Training Lead to coordinate the delivery and evaluation of bespoke training for individual organisations. • Work with the Training Lead in any design, development, and piloting of a new range of training designed to respond and meet the expressed needs in the regions. • Contribute to the review of the evaluation process for all training. • Work with the Training Lead and Policy and Communications to input into the design, branding, and packaging of all training. • With the Training Lead, review and pilot new innovative ways of delivering training to take account of various learning styles. • Liaise and network with organisations in the regions to identify training needs. • Promote the training packages in conjunction with Policy and Communications. • Keep up to date with trends in the regions and at national and international level which may inform a change in direction of training. Training Hub • Contribute to the scoping, development and establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, sexual exploitation, Human Trafficking for Sexual Exploitation. Administration • Procure training materials following procurement processes. • Prepare reports for the Head of Finance and Head of Service for submission to grant applications and funding reports on the training packages. • Log and respond to all training requests in conjunction with the Training Lead and keep an accurate up to date record of all requests and the status of those requests. • Facilitate information workshops, promotion stands and groups nationally as required. • Be vigilant to any Health, Safety and Welfare risks in the workplaces and bring any concerns to the attention of your line manager or Health & Safety Officer. • Be aware of the Children’s First Guidelines, and Vulnerable Adult and Child Protection Policy in Ruhama and bring any concerns to the attention of the DLO (Designated Liaison Officer). • Attend supervision on a regular basis with line manager (Head of Service). • Work as a team member to develop and fulfil the vision, aims and objectives of Ruhama. • Comply with all Ruhama policies and procedures. • Contribute to Ruhama’s policy work and campaigns to raise public awareness of sexual exploitation. • Contribute to a strong public profile and the promotion of Ruhama. PERSON SPECIFICATION The person specification sets out the essential and desirable abilities and qualities needed by the successful candidate for this post. Qualifications • A relevant third level qualification e.g. social care, addiction, nursing, counselling, psychology, education, adult education or related field is essential at QQI level 8 or equivalent. • An accredited training qualification is desirable. Experience • Minimum of three years of designing and delivering training, disseminating information to the public and building partnerships is essential. • Significant experience of training coordination, administration and evaluation is essential. • Experience of working in liaison with other agencies within the community, voluntary and statutory sectors is essential. • Experience of working on projects related to social change and/or domestic, sexual and gender-based violence is desirable. • Experience of Salesforce including developing reports is desirable. • Language skills, other than excellent English, is desirable. Knowledge • Understanding of how to design and evaluate training programmes is essential. • An understanding of gendered based violence, including prostitution and sexual exploitation is desirable. • A knowledge and understanding of a trauma informed approach is desirable. • A knowledge of sector relevant legislation is desirable. Skills and Abilities • Excellent communication and inter-personal skills essential. • Excellent written and spoken English language skills are essential. • Clearly demonstrated organisation, coordination, and administration skills essential. • Excellent presentation and facilitation skills essential. • Effective problem solving and decision-making skills essential. • Ability to effectively multitask and manage competing deadlines. • Demonstrate competence and professionalism to carry out the duties and responsibilities of the role. • Ability to manage challenging behaviour and issues. • Proven ability to use own initiative and work as part of a team. • High motivation and enthusiasm with a positive attitude and flexible in response to organisation change & development. • Ability to maintain confidentiality within the guidelines and policies of Ruhama. • Strong report writing and IT skills. • A strong interest in social justice & human rights essential. • Develop and maintain effective working relationships with other services, using an interagency approach. Other • Availability for flexible rostered working hours is essential. • Full clean Irish driving licence and access to a car is essential. • Availability and willingness to travel nationally to deliver training on a regular basis. • Garda Vetting will apply.
Training Officer (Regional)
Location: The postholder will co-ordinate and deliver training nationwide and will be based at one of the Ruhama Regional Offices. Reports to: Head of Services Purpose: • To co-ordinate, deliver and evaluate a range of training packages including individual bespoke training to frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations) regionally across Ireland and work collaboratively with the Training Lead in the design and development of all training. • To work with the Training Lead on the establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, Human Trafficking for Sexual Exploitation. Hours: Permanent and full time 35 hours per week, rostered Monday to Friday in line with the needs of the service. Ruhama services are delivered between 9am-5pm & 11am–7pm Salary: Competitive salary range applies. KEY DUTIES & RESPONSIBILITIES: Training packages • Work collaboratively with the Training Lead to co-ordinate, deliver and evaluate the existing Ruhama training programme to a range of frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations). • Work with Training Lead to coordinate the delivery and evaluation of bespoke training for individual organisations. • Work with the Training Lead in any design, development, and piloting of a new range of training designed to respond and meet the expressed needs in the regions. • Contribute to the review of the evaluation process for all training. • Work with the Training Lead and Policy and Communications to input into the design, branding, and packaging of all training. • With the Training Lead, review and pilot new innovative ways of delivering training to take account of various learning styles. • Liaise and network with organisations in the regions to identify training needs. • Promote the training packages in conjunction with Policy and Communications. • Keep up to date with trends in the regions and at national and international level which may inform a change in direction of training. Training Hub • Contribute to the scoping, development and establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, sexual exploitation, Human Trafficking for Sexual Exploitation. Administration • Procure training materials following procurement processes. • Prepare reports for the Head of Finance and Head of Service for submission to grant applications and funding reports on the training packages. • Log and respond to all training requests in conjunction with the Training Lead and keep an accurate up to date record of all requests and the status of those requests. • Facilitate information workshops, promotion stands and groups nationally as required. • Be vigilant to any Health, Safety and Welfare risks in the workplaces and bring any concerns to the attention of your line manager or Health & Safety Officer. • Be aware of the Children’s First Guidelines, and Vulnerable Adult and Child Protection Policy in Ruhama and bring any concerns to the attention of the DLO (Designated Liaison Officer). • Attend supervision on a regular basis with line manager (Head of Service). • Work as a team member to develop and fulfil the vision, aims and objectives of Ruhama. • Comply with all Ruhama policies and procedures. • Contribute to Ruhama’s policy work and campaigns to raise public awareness of sexual exploitation. • Contribute to a strong public profile and the promotion of Ruhama. PERSON SPECIFICATION The person specification sets out the essential and desirable abilities and qualities needed by the successful candidate for this post. Qualifications • A relevant third level qualification e.g. social care, addiction, nursing, counselling, psychology, education, adult education or related field is essential at QQI level 8 or equivalent. • An accredited training qualification is desirable. Experience • Minimum of three years of designing and delivering training, disseminating information to the public and building partnerships is essential. • Significant experience of training coordination, administration and evaluation is essential. • Experience of working in liaison with other agencies within the community, voluntary and statutory sectors is essential. • Experience of working on projects related to social change and/or domestic, sexual and gender-based violence is desirable. • Experience of Salesforce including developing reports is desirable. • Language skills, other than excellent English, is desirable. Knowledge • Understanding of how to design and evaluate training programmes is essential. • An understanding of gendered based violence, including prostitution and sexual exploitation is desirable. • A knowledge and understanding of a trauma informed approach is desirable. • A knowledge of sector relevant legislation is desirable. Skills and Abilities • Excellent communication and inter-personal skills essential. • Excellent written and spoken English language skills are essential. • Clearly demonstrated organisation, coordination, and administration skills essential. • Excellent presentation and facilitation skills essential. • Effective problem solving and decision-making skills essential. • Ability to effectively multitask and manage competing deadlines. • Demonstrate competence and professionalism to carry out the duties and responsibilities of the role. • Ability to manage challenging behaviour and issues. • Proven ability to use own initiative and work as part of a team. • High motivation and enthusiasm with a positive attitude and flexible in response to organisation change & development. • Ability to maintain confidentiality within the guidelines and policies of Ruhama. • Strong report writing and IT skills. • A strong interest in social justice & human rights essential. • Develop and maintain effective working relationships with other services, using an interagency approach. Other • Availability for flexible rostered working hours is essential. • Full clean Irish driving licence and access to a car is essential. • Availability and willingness to travel nationally to deliver training on a regular basis. • Garda Vetting will apply.
Training Officer (Regional)
Location: The postholder will co-ordinate and deliver training nationwide and will be based at one of the Ruhama Regional Offices. Reports to: Head of Services Purpose: • To co-ordinate, deliver and evaluate a range of training packages including individual bespoke training to frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations) regionally across Ireland and work collaboratively with the Training Lead in the design and development of all training. • To work with the Training Lead on the establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, Human Trafficking for Sexual Exploitation. Hours: Permanent and full time 35 hours per week, rostered Monday to Friday in line with the needs of the service. Ruhama services are delivered between 9am-5pm & 11am–7pm Salary: Competitive salary range applies. KEY DUTIES & RESPONSIBILITIES: Training packages • Work collaboratively with the Training Lead to co-ordinate, deliver and evaluate the existing Ruhama training programme to a range of frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations). • Work with Training Lead to coordinate the delivery and evaluation of bespoke training for individual organisations. • Work with the Training Lead in any design, development, and piloting of a new range of training designed to respond and meet the expressed needs in the regions. • Contribute to the review of the evaluation process for all training. • Work with the Training Lead and Policy and Communications to input into the design, branding, and packaging of all training. • With the Training Lead, review and pilot new innovative ways of delivering training to take account of various learning styles. • Liaise and network with organisations in the regions to identify training needs. • Promote the training packages in conjunction with Policy and Communications. • Keep up to date with trends in the regions and at national and international level which may inform a change in direction of training. Training Hub • Contribute to the scoping, development and establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, sexual exploitation, Human Trafficking for Sexual Exploitation. Administration • Procure training materials following procurement processes. • Prepare reports for the Head of Finance and Head of Service for submission to grant applications and funding reports on the training packages. • Log and respond to all training requests in conjunction with the Training Lead and keep an accurate up to date record of all requests and the status of those requests. • Facilitate information workshops, promotion stands and groups nationally as required. • Be vigilant to any Health, Safety and Welfare risks in the workplaces and bring any concerns to the attention of your line manager or Health & Safety Officer. • Be aware of the Children’s First Guidelines, and Vulnerable Adult and Child Protection Policy in Ruhama and bring any concerns to the attention of the DLO (Designated Liaison Officer). • Attend supervision on a regular basis with line manager (Head of Service). • Work as a team member to develop and fulfil the vision, aims and objectives of Ruhama. • Comply with all Ruhama policies and procedures. • Contribute to Ruhama’s policy work and campaigns to raise public awareness of sexual exploitation. • Contribute to a strong public profile and the promotion of Ruhama. PERSON SPECIFICATION The person specification sets out the essential and desirable abilities and qualities needed by the successful candidate for this post. Qualifications • A relevant third level qualification e.g. social care, addiction, nursing, counselling, psychology, education, adult education or related field is essential at QQI level 8 or equivalent. • An accredited training qualification is desirable. Experience • Minimum of three years of designing and delivering training, disseminating information to the public and building partnerships is essential. • Significant experience of training coordination, administration and evaluation is essential. • Experience of working in liaison with other agencies within the community, voluntary and statutory sectors is essential. • Experience of working on projects related to social change and/or domestic, sexual and gender-based violence is desirable. • Experience of Salesforce including developing reports is desirable. • Language skills, other than excellent English, is desirable. Knowledge • Understanding of how to design and evaluate training programmes is essential. • An understanding of gendered based violence, including prostitution and sexual exploitation is desirable. • A knowledge and understanding of a trauma informed approach is desirable. • A knowledge of sector relevant legislation is desirable. Skills and Abilities • Excellent communication and inter-personal skills essential. • Excellent written and spoken English language skills are essential. • Clearly demonstrated organisation, coordination, and administration skills essential. • Excellent presentation and facilitation skills essential. • Effective problem solving and decision-making skills essential. • Ability to effectively multitask and manage competing deadlines. • Demonstrate competence and professionalism to carry out the duties and responsibilities of the role. • Ability to manage challenging behaviour and issues. • Proven ability to use own initiative and work as part of a team. • High motivation and enthusiasm with a positive attitude and flexible in response to organisation change & development. • Ability to maintain confidentiality within the guidelines and policies of Ruhama. • Strong report writing and IT skills. • A strong interest in social justice & human rights essential. • Develop and maintain effective working relationships with other services, using an interagency approach. Other • Availability for flexible rostered working hours is essential. • Full clean Irish driving licence and access to a car is essential. • Availability and willingness to travel nationally to deliver training on a regular basis. • Garda Vetting will apply.
Training Officer (Regional)
Location: The postholder will co-ordinate and deliver training nationwide and will be based at one of the Ruhama Regional Offices. Reports to: Head of Services Purpose: • To co-ordinate, deliver and evaluate a range of training packages including individual bespoke training to frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations) regionally across Ireland and work collaboratively with the Training Lead in the design and development of all training. • To work with the Training Lead on the establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, Human Trafficking for Sexual Exploitation. Hours: Permanent and full time 35 hours per week, rostered Monday to Friday in line with the needs of the service. Ruhama services are delivered between 9am-5pm & 11am–7pm Salary: Competitive salary range applies. KEY DUTIES & RESPONSIBILITIES: Training packages • Work collaboratively with the Training Lead to co-ordinate, deliver and evaluate the existing Ruhama training programme to a range of frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations). • Work with Training Lead to coordinate the delivery and evaluation of bespoke training for individual organisations. • Work with the Training Lead in any design, development, and piloting of a new range of training designed to respond and meet the expressed needs in the regions. • Contribute to the review of the evaluation process for all training. • Work with the Training Lead and Policy and Communications to input into the design, branding, and packaging of all training. • With the Training Lead, review and pilot new innovative ways of delivering training to take account of various learning styles. • Liaise and network with organisations in the regions to identify training needs. • Promote the training packages in conjunction with Policy and Communications. • Keep up to date with trends in the regions and at national and international level which may inform a change in direction of training. Training Hub • Contribute to the scoping, development and establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, sexual exploitation, Human Trafficking for Sexual Exploitation. Administration • Procure training materials following procurement processes. • Prepare reports for the Head of Finance and Head of Service for submission to grant applications and funding reports on the training packages. • Log and respond to all training requests in conjunction with the Training Lead and keep an accurate up to date record of all requests and the status of those requests. • Facilitate information workshops, promotion stands and groups nationally as required. • Be vigilant to any Health, Safety and Welfare risks in the workplaces and bring any concerns to the attention of your line manager or Health & Safety Officer. • Be aware of the Children’s First Guidelines, and Vulnerable Adult and Child Protection Policy in Ruhama and bring any concerns to the attention of the DLO (Designated Liaison Officer). • Attend supervision on a regular basis with line manager (Head of Service). • Work as a team member to develop and fulfil the vision, aims and objectives of Ruhama. • Comply with all Ruhama policies and procedures. • Contribute to Ruhama’s policy work and campaigns to raise public awareness of sexual exploitation. • Contribute to a strong public profile and the promotion of Ruhama. PERSON SPECIFICATION The person specification sets out the essential and desirable abilities and qualities needed by the successful candidate for this post. Qualifications • A relevant third level qualification e.g. social care, addiction, nursing, counselling, psychology, education, adult education or related field is essential at QQI level 8 or equivalent. • An accredited training qualification is desirable. Experience • Minimum of three years of designing and delivering training, disseminating information to the public and building partnerships is essential. • Significant experience of training coordination, administration and evaluation is essential. • Experience of working in liaison with other agencies within the community, voluntary and statutory sectors is essential. • Experience of working on projects related to social change and/or domestic, sexual and gender-based violence is desirable. • Experience of Salesforce including developing reports is desirable. • Language skills, other than excellent English, is desirable. Knowledge • Understanding of how to design and evaluate training programmes is essential. • An understanding of gendered based violence, including prostitution and sexual exploitation is desirable. • A knowledge and understanding of a trauma informed approach is desirable. • A knowledge of sector relevant legislation is desirable. Skills and Abilities • Excellent communication and inter-personal skills essential. • Excellent written and spoken English language skills are essential. • Clearly demonstrated organisation, coordination, and administration skills essential. • Excellent presentation and facilitation skills essential. • Effective problem solving and decision-making skills essential. • Ability to effectively multitask and manage competing deadlines. • Demonstrate competence and professionalism to carry out the duties and responsibilities of the role. • Ability to manage challenging behaviour and issues. • Proven ability to use own initiative and work as part of a team. • High motivation and enthusiasm with a positive attitude and flexible in response to organisation change & development. • Ability to maintain confidentiality within the guidelines and policies of Ruhama. • Strong report writing and IT skills. • A strong interest in social justice & human rights essential. • Develop and maintain effective working relationships with other services, using an interagency approach. Other • Availability for flexible rostered working hours is essential. • Full clean Irish driving licence and access to a car is essential. • Availability and willingness to travel nationally to deliver training on a regular basis. • Garda Vetting will apply.
