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Join Our Team as a Dispensary Assistant! 💊 Are you ready to step into a role where every interaction makes a difference? McKeevers Chemists, Newry, is on the lookout for dynamic and dedicated Dispensary Assistants to join our team! Dispensary Assistant – Full-Time and Part-Time positions available Why McKeevers Chemists? 💊 Prescribing Positivity: Be part of a pharmacy that believes in the power of positive healthcare experiences. 🤝 Team Collaboration: Join a supportive team where your contribution is celebrated, and collaboration is key. 🌐 Community Impact: Be part of a pharmacy deeply rooted in the community, where your work directly impacts the well-being of our neighbours. What You'll Do: 📦 Assist in dispensing medications with precision and care- accepting prescriptions for filing, gathering and processing labels using IT systems 🌟 Customer Care: Provide top-notch service, creating a welcoming environment for our valued customers- informing customers on all health and associated products including over the counter medication, minor ailments and services offered by the Pharmacy. 🤝 Provide exceptional customer service and support- Handling telephone enquiries and giving advice while referring callers to the pharmacist when necessary. 🌟 Collaborate with pharmacists to ensure a seamless workflow 🧴 Maintain a clean and organised dispensary environment- operating efficient stock control to include ordering and rotation of goods. 💸Till operation and money handling. What We're Looking For: 👩⚕️ Enthusiastic Dispensary Assistants. ⌚️Fully flexible to work a variable rota between Monday – Sunday (Weekend shifts in accordance with branch rota).. 🔄 Strong attention to detail and accuracy skills. 📚 Previous experience is desirable but not essential if you are willing to learn and are passionate about ongoing learning and development. 💡 A team player with excellent communication skills. Perks: 💼 Competitive salary. 🥼 Free Uniforms upon joining 📈 Opportunities for professional growth and development. ✉️ Company pension 🎁 Staff discount instore How to Apply: Apply online now via GetGot. Don't miss this chance to be an integral part of McKeevers Chemists mission to deliver exceptional care to our community! 🌟 *McKeevers Chemists is an Equal Opportunities Employer
ICT Officer
Main Duties Support the ICT Manager for the efficient and effective delivery of the ICT service across the following key IT areas: • Security and Infrastructure (cyber security, IT network management, infrastructure projects, infrastructure contract management, disaster recovery and business continuity); • Support (2nd and 3rd level ICT support, day to day priorities, departmental key performance indicators, asset management, conferencing); and • Operational Systems Development (systems management, software contract management, service level agreements, digital transformation). Systems Maintenance and Support: Assist in maintaining, troubleshooting and supporting various business support systems, including the ERP system. Raise tickets and implement advice from the ERP support provider to address system related issues. Policies and Procedures: Assist with the development, delivery and review of policies and procedures for ICT, pursuing best practice, continual improvement and innovation. Advice and Guidance: Provide expert advice to senior officers and directorates on ICT related matters. Project Management: Responsible for the project management and delivery of the relevant ICT projects as directed. Business Process Improvement: Participate in identifying opportunities for process improvements, contributing ideas and assisting in implementing solutions to enhance operations. System Upgrades and Implementation: Work alongside the Business Systems Manager to evaluate, plan, schedule, track progress and implement system upgrades, configurations or new system implementations. Data Analysis and Reporting: Analyse data from systems to generate insights and produce accurate customised reports for users of the system. Gather requirements from users of the system and assist in developing and designing reports that meet their needs. Training and Development: Take a lead role in the embedding and cascading of ICT training and best practice using both traditional and new delivery methods and proactively promote new initiatives such as Digital Transformation. Stakeholder Engagement: Collaborate with internal stakeholders and external partners to provide updates on system related matters, address issues and provide guidance and support. Documentation and Maintenance of Procedures: Maintain up to date documentation for procedures related to the relevant systems and regularly update documentation to reflect changes and improvements. Compliance and Risk Management: Assist in ensuring compliance with relevant regulations, policies and procedures and implement measures to mitigate risks associated with business support services and systems. Customer Service: Manage and promote a high level of internal and external customer service including, as appropriate, taking ownership of customer queries and complaints and following issues through to completion. Confidentiality and Reputation of Council: Ensure correspondence, systems and records are always maintained with confidentiality and discretion and follow General Data Protection Regulation requirements. Undertake the duties in such a way as to enhance and protect the reputation and public profile of the Council. Recruitment and Selection: Participate as directed in the Council’s recruitment and selection procedures. Council Policies and Legislation: Ensure that all duties and responsibilities are discharged in accordance with the Council’s policies and procedures and any relevant legislation and regulation. Other: Undertake any other duties which may be required in line with the level of the post as required. Closing Caveat The responsibilities set out in this document, in the advertisement and any additional information are intended to provide a representation of the work you will carry out. It is not possible to include everything you will be asked to undertake and we expect all colleagues to work flexibly according to business needs and to embrace the opportunities offered by the Council to enhance your own development. Your skills, abilities and training needs will be considered and discussed with you when any significant changes to your role are needed. In line with our flexible approach, you may be required to work from home for a proportion of your time or from any of the Council’s sites across the Borough. The Council values the unique contribution diverse applicants bring and, as an inclusive employer, we welcome applications from individuals across all aspects of our community. We will support you where you need it by implementing reasonable adjustments to enable you to perform your role. Qualifications and Training Applicants must: • Have a degree in ICT and can demonstrate 2 years’ experience in the areas below; OR • Demonstrate 4 years’ experience in the areas below. Experience • Managing and monitoring information technology projects and delivering complex information systems to meet corporate priorities, improve customer access and deliver improvements; • Effectively managing and implementing change, supporting individuals and teams as required; • Working effectively with a range of internal and external stakeholders to establish, maintain and support the delivery of organisational outcomes. Behavioural Competencies These competencies are the top 6 competencies from the Operational Level of the Local Government Competency Framework which have been identified and prioritised for effective performance in this role. 1.3 Managing Performance: Sets clear, aligned, high standard performance goals and objectives for self, others and the organisation. 2.3 Communicating with Impact: Presents a positive image by communicating effectively, being resilient and treating people fairly. 3.3 Meeting Customer Needs: Establishes the needs of customers and strives to ensure that these are met. 4.1 Problem Solving and Decision Making: Gathers information from a range of sources. Analyses information to identify problems and issues. Makes effective decisions and recommendations based on resolution agreement within an environment of trust, mutual respect and co operation. 4.2 Managing Change: Promotes change effectively and ensures that changes are delivered in line with organisational goals. 4.4 Continuously Improving Services: Seeks to continually improve the services and processes that impact on users. Transport A full current driving licence valid in the United Kingdom and access to a vehicle, OR Have access to a form of transport that enables you to carry out the duties of the post. This applies only to applicants who have a disability under the Disability Discrimination Act. Working Arrangements and Flexibility This requires attendance at evening meetings for which flexible working is required within the contracted hours. 37 hours per week Monday to Friday. The post holder may be required to work outside of normal office hours as required.
Tourism Advisor
A permanent vacancy currently exists within Mid and East Antrim Borough Council for the following posts and applications are invited from suitably qualified and experienced candidates:- Tourism Advisor 37 hours per week Scale 4, SCP 9-13, Currently £27,254 - £29,064. Location: Carrickfergus Castle Visitor Information Centre MAIN PURPOSE OF JOB Provide a customer focused service to visitors to the Visitor Information Centre (VIC) within Carrickfergus Castle commensurate with the standards expected of a first class visitor attraction. Successful candidates will undertake a wide range of duties associated with the Visitor Information Centre including general administrative duties, dealing with visitor enquiries, retail and actively promoting local and regional tourism. PLEASE NOTE : Only application forms containing all the information, which has been sought, will be considered. The shortlisting panel will base shortlisting decisions on the information contained within the Essential Criteria narrative sections of the application form. It is the applicant’s responsibility to provide sufficient relevant information including dates in this section of the form for each criteria. Applications will only be accepted on the application forms provided; Curriculum Vitaes will not be accepted. Closing date for receipt of completed applications is Monday, 09 March 2026 at 4.00pm.
Librarian
The Position and Role The Librarian is a supervisory professional librarian post and performs a role in almost all areas of library service. The post may be assigned responsibility for the day to day management of a branch library, including staff supervision, or alternatively be based in Library Headquarters with responsibility for managing particular service areas. The Librarian will work under the direction and management of the County Librarian or other employee designated by the County Librarian or Director of Service as appropriate. The Librarian will work as part of a multi disciplinary team within the Library Service assisting with the implementation of work programmes to achieve goals, targets and standards set out in the Library Development Programme and team development plans. The Librarian will be expected to use initiative and work to a high standard and will be required to operate the Council’s existing and future Information Technology systems as part of their work. The Librarian role requires excellent professional librarian, administrative, employee supervisory, interpersonal and communication skills and expertise. Duties and Responsibilities The main duties and responsibilities of the Librarian will be consistent with the provision of a modern 21st century public library service that is responsive to the changing requirements of customers of all ages and abilities. The duties will include but are not limited to the following: • Ensuring that the Library Development Programme is implemented to deliver on the Council’s strategies and objectives for the overall development of the County outlined in various corporate plans and strategies. • Identifying opportunities for improvements in service delivery and to use key performance indicators or other performance indicators effectively as appropriate. • Assist in the development of library policies, development programmes, plans and strategies. • General branch management and development, service management that could include Kildare Local Studies. • Management of information systems and services. • Provide access to information, circulation control, collection development and user education. • Communicating and liaising effectively with employees, senior managers, customers and elected representatives in relation to operational matters for the Library Service. • Providing specialist assistance and support in the delivery of projects as required. • Supporting the Executive Librarian or other nominated senior official to communicate, implement and manage all change management initiatives within the Library Service. • Supervising employees in supporting roles up to the position or grade of Senior Library Assistant including assigning duties and workload, scheduling and prioritising work and monitoring and reporting on progress. • Provide ongoing support to employees under their control, including performance management, handling day to day issues, and identifying training and development requirements as appropriate. • Ensure full compliance with all organisational policies and procedures. • Support the Executive Librarian or designated Senior Official in the management and implementation of Health and Safety for the Branch Library or Library Headquarters, to be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work. • To deputise for the Executive Librarian as required. • To represent their section or department on committees or at meetings and give progress reports as required. • To be involved in the day to day management of resources within their section or team. • To participate in corporate activities and responsibilities appropriate to the grade. • To undertake any other duties of a similar level and responsibility within the Library Service, as may be required or assigned from time to time. The duties shall be such as may be assigned to the employee from time to time by the Local Authority and shall include the duty of deputising for other employees of the Local Authority when required, and such duties as may be assigned to them in relation to any other area of the Local Authority. The Competition The purpose of this recruitment campaign is to form a panel for Kildare County Council from which permanent and temporary posts may be filled at Librarian Grade as vacancies arise. The Candidate It is desirable that candidates demonstrate through their application form and at interview that he or she: • Hold a postgraduate qualification in librarianship. • Have knowledge of the structure and functions of the local government library service, of current issues, future trends and strategic direction of library services and an understanding of the role of the Librarian in this context. • Have a minimum of two years satisfactory experience of library work. • Have experience at a management level. • Have a strong sense of commitment to delivering quality public services and be willing to take on a challenge. • Have a good understanding of the role of digital technologies in the delivery of 21st century library services. • Be highly motivated and have excellent interpersonal and communication skills. • Demonstrate the ability to supervise and motivate a team effectively and maintain productive working relationships within the organisation and with customers. • Have effective budget management skills. • Have experience of planning and prioritising to meet targets and delegating work appropriately. • Have experience of problem solving and decision making. • Demonstrate openness and a willingness to adopt new ways of working and involve others in change. • Have project management, administration and report writing skills. • Understand core issues around data protection. • Demonstrate an understanding of Health and Safety management. • Have excellent knowledge and understanding of the structures and functions of local government, of current local government issues, challenges and priorities. • Have an in depth understanding of the role of Librarian. • Have a sound understanding of the representational role of the elected members and the need to work in partnership to deliver quality services and implement policy decisions. Candidates, if successful, will not be appointed to the post unless they: • Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed. • Are fully competent, capable and available to undertake the duties attached to the position. Qualifications and Requirements of the Post Character Each candidate must be of good character. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Training and Experience Each candidate must, on the latest date for receipt of completed application forms: a) Hold a degree (Level 8 on the National Framework of Qualifications) in the area of Library and Information Studies or a postgraduate qualification in librarianship. b) Have satisfactory experience of library work. Please supply copies of any certificates, diplomas or degrees you may have with the application form. Non Irish qualifications must be accompanied by a determination from Quality and Qualifications Ireland to establish their comparability against the Irish National Framework of Qualifications. Overseas qualifications must also be accompanied by a translation document. Driving Licence Applicants should at the date of application hold a full valid Irish or European Union licence for Class B vehicles, or a licence acceptable to the National Driver Licence Service for transfer to a full Irish licence. They must be a competent driver and shall drive a car in the course of their duties and for this purpose provide and maintain a car to the satisfaction of the Local Authority. The Council must be indemnified on their insurance. Competencies for the Post of Librarian Candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of the following: Management and Change Demonstrates flexibility and an openness to change. Challenges the status quo to see how systems, processes and practices may be improved. Can work with multiple stakeholders to implement change. Implements change in an orderly and determined manner. Recognises that people react differently to change and manages this accordingly. Understands the need for change and communicates this persuasively to others. Performance through People Leads and motivates the team in a manner that provides clarity of purpose and a focus on delivery. Shows visible commitment to the purpose, mission and vision of the organisation. Develops the team and its members to achieve corporate objectives through effective performance management. Communicates effectively with all employees. Delivering Results Understands the context and impact of decisions made. Acts decisively and makes timely, informed and effective decisions. Contributes to operational plans and develops team plans in line with priorities. Delegates, tracks and monitors activity. Establishes high quality service and customer care standards. Demonstrates technical knowledge and expertise commensurate with the role of Librarian. Managing Resources Allocates resources effectively to ensure priorities are met and work is executed efficiently to deliver quality services. Personal Effectiveness Takes initiative and is open to new challenges. Evaluates outcomes achieved and implements improvements required. Keeps up to date with developments, trends and best practice. Demonstrates resilience, integrity and professionalism. Manages time and workload effectively. Knowledge, Experience and Skills Knowledge and understanding of the structure and functions of local government including service requirements. Knowledge of current local government issues. Understanding of the role of a Librarian. Knowledge and experience of operating Information and Communication Technology systems. Particulars of Employment The Post The post is permanent, 35 hours per week. Location Kildare County Council reserves the right to assign the successful candidate to any premises in use by the Council now or in the future. Commencement The appointee must take up appointment within one month or such longer period as determined by the Council. Working Hours The current working hours are 35 hours per week. The Council reserves the right to alter hours in line with Government Circulars. A flexi time system is in operation. Overtime may be required. Probationary Period There shall be a twelve month probationary period which may be extended at the discretion of the Chief Executive. Confirmation of appointment is subject to satisfactory service. Remuneration €52,239 – €53,799 – €55,392 – €57,019 – €58,657 – €60,567 (Long Service Increment 1) – €62,484 (Long Service Increment 2). On appointment, successful candidates will be placed on the first point of the salary scale. Remuneration is subject to statutory deductions and increments are paid annually subject to satisfactory attendance, conduct and performance. Superannuation and Retirement Pension arrangements will apply in accordance with the relevant Local Government Superannuation Scheme or Public Service Pension Scheme as appropriate. Retirement age provisions will apply in accordance with relevant legislation. Annual Leave The current leave entitlement for this post is 30 days per annum. Residence The person holding the office must reside in or at an address convenient to the Local Authority as approved by the Chief Executive. Outside Employment The officer may not engage in outside business which would interfere with official duties. Code of Conduct and Organisation Policies Employees must adhere to all current and future Kildare County Council codes of practice and organisational policies including Health and Safety, Communications, Data Protection, Equality, Staff Mobility, Attendance Management and Use of Electronic Equipment. Training Employees are required to attend and participate fully in training programmes as required. Health and Safety Regulations The Council and employees must comply with the Safety, Health and Welfare at Work Act 2005 and associated legislation. Canvassing Any attempt to influence the recruitment process will result in automatic disqualification.
School Transport Escort
In accordance with Department of Education and Skills guidelines regarding the revision of pay for all staff paid directly by a recognised school or ETB, the following are the revised hourly rates for School Bus Escorts. Hourly Rate The hourly rate effective from 1st October 2020 is €13.40. Holiday Pay Holiday pay will continue to be paid at 8%. The revised hourly rate, inclusive of holiday pay, will be €14.47 (€13.40 + 8%) with effect from 1st October 2020. RESPONSIBILITIES OF AN ESCORT • Must ensure that they are on the bus at time of first pick up and last set down. • Are responsible for the safety of children when opening and closing doors prior to stop and move off. • Assisting children to board and alight safely from the school bus. • Making sure all children are seated with appropriate straps and harnesses where provided. • Ensure that each pupil is received by some responsible person at the set down point. DUTIES OF AN ESCORT • Supervision of children travelling on the bus. • Maintain a good working relationship with the driver of the bus. • Act as liaison between Principal and or Class Teacher and parents when required, i.e. conveyance of messages and letters to parents. • Observe confidentiality in all aspects of work. • Be aware of particular disabilities of children on the bus and be briefed by the Principal on how to deal with same, e.g. epilepsy etc. • Perform any other duties relevant to the position of escort which may be assigned by the Principal from time to time. • Unless under exceptional circumstances, the escort should never leave the bus. • The escort’s position on the bus should be where maximum control of children is achieved, i.e. at back of bus. • Report all concerns to the Principal and or Class Teacher.
Technology Enhanced Learning Coordinator
NATURE OF POST As per advertisement. SALARY SCALE €60,611 - €78,796 (including two long service increments). As per DES guidelines, new appointees who are entering this grade for the first time will start at the minimum point of the scale, however incremental credit may apply, if, immediately prior to appointment the appointee is already a serving Civil or Public Servant. Rate of remuneration may be adjusted from time to time in line with Government pay policy. LOCATION Appointment is to the Louth Meath Education and Training Board Scheme. REPORTING AND ACCOUNTABILITY RELATIONSHIP The Grade VII Administrative Officer (TEL Co ordinator) will report to an Adult Educator Officer as assigned by the Director of FET. POST SUMMARY AND PURPOSE The Technology Enhanced Learning (TEL) Co ordinator will support the effective integration of technology across LMETB Further Education and Training (FET) programmes. The role focuses on enhancing teaching, learning, and assessment through the use of digital tools, Virtual Learning Environments (VLEs), blended learning approaches, and inclusive digital practices. The TEL Co ordinator will provide both technical and pedagogical guidance to staff and learners, manage and develop VLE platforms (e.g. Moodle), support and enable the creation of digital learning resources, coordinate staff training, and promote managed innovation in online and blended learning, including the practical and ethical use of Artificial Intelligence (AI). Support FET management and staff teams in requisite record keeping and reporting requirements. ELIGIBILITY CRITERIA Citizenship Requirement Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein, and Norway. Swiss citizens under EU agreements may also apply. Health and Character Those under consideration for a position may, at the discretion of the employer, be required to complete a health and character declaration and a Garda Vetting Form. References will be sought. ESSENTIAL CRITERIA Candidates for a Grade VII Officer post must: • Have the requisite knowledge, skills, and competencies to carry out the role. Competencies will be informed by best practice Public Appointment Service competency frameworks for the Irish Public Service. • Be capable and competent of fulfilling the role to a high standard. • Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied, or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise. • Strong understanding of digital pedagogy and blended learning methodologies. • Knowledge of Universal Design for Learning (UDL) principles and accessible digital learning practices. • Knowledge of accessibility standards for digital content. • Understanding of assessment practices within online and blended learning environments. • Awareness of emerging technologies, including the practical use of Artificial Intelligence (AI) in Further Education and Training. DESIRABLE CRITERIA • Experience of e learning in a FET or similar environment. • Experience of implementing and administering learning technologies including Moodle or other Virtual Learning Platforms. • Experience in designing and developing resources and content for e learning using a variety of technologies and media development tools. • Ability to create multimedia content for VLEs (training and production). • Experience of training users, and the delivery of induction and awareness programmes. • Experience of project management. • Evidence of innovation in implementing creative solutions to support teaching and learning. • Excellent interpersonal and team working skills. • Excellent communication skills, both written and oral. • Strong working knowledge of Office 365 applications including SharePoint. • Excellent understanding of how technologies support learning, teaching, assessment, record keeping, reporting, analysis, and research. • Strong understanding of pedagogical issues in relation to utilising technology to enhance learning. • Understanding of the broad architecture of software systems and services. • Ability to contribute to policy development. • Capable of working proactively on own initiative as well as being an effective and contributing team member. • Flexible, open, and creative approach to meeting the needs of the users. • Candidates ideally will hold a relevant third level qualification (Level 6 or higher on the National Framework of Qualifications) in one of the following areas: Educational Technology Digital Learning or e Learning Education (with a strong TEL component) Information Technology or a related discipline KEY RESPONSIBILITIES Technology Enhanced Learning and Digital Pedagogy • Support and guide the use of Technology Enhanced Learning (TEL) across FET programmes, including teaching, learning, recording, reporting, and assessment. • Work with staff and programme teams to design and implement blended and online learning strategies using digital platforms. • Promote and support the use of Universal Design for Learning (UDL) principles to ensure inclusive, accessible learning experiences. • Explore, pilot, and support practical applications of Artificial Intelligence (AI) to enhance teaching, learning, and assessment practices. VLE and Digital Systems Management • Support the administration and development of LMETB’s Virtual Learning Environment (VLE), including Moodle and associated systems. • Support the development of VLE resources and digital content for LMETB programmes. • Ensure digital learning resources meet accessibility standards and internal quality assurance benchmarks. • Provide support and troubleshooting for learning platforms and educational technologies (e.g. Moodle, Microsoft Teams). Training, Support and CPD • Plan, coordinate, and deliver TEL related Continuous Professional Development (CPD) to build staff confidence and capability in digital pedagogy and educational technologies. • Deliver group training sessions and provide one to one support to educators and learners on the effective use of digital tools. • Develop and maintain guides, tutorials, online resources, and support documentation for staff and learners. • Support staff to enable them to provide training and support to their learners within LMETB VLEs. Collaboration, Innovation and Policy • Work collaboratively with Learner Support Officers, FET Centres, and College Learning Support Units to ensure learners receive appropriate TEL support to engage fully with LMETB VLEs. • Share good practice and collaborate across ETBs and national TEL networks. • Contribute to the development and implementation of TEL related policies, procedures, and compliance requirements. • Research emerging technologies and innovative practices to enhance teaching and learning across LMETB programmes. KEY DUTIES • Lead and support the strategic adoption of Technology Enhanced Learning (TEL) across LMETB FET Services to improve teaching, learning, assessment, communication, and collaboration. • Provide expert pedagogical support for Virtual Learning Environments (VLEs), including Moodle, and support staff and learners in the effective use of digital learning technologies. • Design, develop, and maintain digital learning resources, online content, and systems to support blended and online delivery of FET programmes. • Build digital capacity across the FET Service through the planning and delivery of TEL related training and CPD for staff using a range of delivery methods. • Support assessment, learner engagement, quality assurance, and record keeping processes within digital and blended learning environments. • Develop, implement, and report on a Learning Technology Strategy, informed by data analysis, baseline audits, and environmental scanning of emerging technologies. • Lead collaboration and knowledge sharing through Learning Technology working groups, cross ETB engagement, and external partnerships. • Maintain responsibility for relevant TEL related data, systems, reporting, and compliance requirements, including engagement with national systems and bodies. • Advise senior management and programme teams on learning technology trends, innovations, and infrastructure requirements. • Work collaboratively with ICT, learner support, management, and programme teams to ensure inclusive, secure, and cost effective use of learning technologies across LMETB. • Represent LMETB at relevant national forums and contribute to organisational planning, reporting, and continuous improvement initiatives. • Undertake such other duties as may be assigned from time to time in line with the role. COMPETENCIES REQUIRED The appointee to the Grade VII Administrative Officer post will be required to show evidence of the following competencies: Team Leadership • Works with the relevant team to facilitate high performance, developing clear and realistic objectives and addressing performance issues if they arise. • Provides clear information and advice as to what is required of the team. • Strives to develop and implement new ways of working effectively to meet the ETB’s objectives. • Leads the team by example, coaching and supporting individuals as required. • Places high importance on staff development, training, and maximising skills and capacity of team. • Is flexible and willing to adapt, positively contributing to the implementation of change. Judgment, Analysis and Decision Making • Gathers and analyses information from relevant sources, whether financial, numerical, or otherwise, weighing up a range of critical factors. • Takes account of any broader issues and related implications when making decisions. • Is reflective in practice. • Uses previous knowledge and experience in order to guide decisions. • Makes sound decisions with a well reasoned rationale and stands by these decisions. • Puts forward solutions to address problems. Management and Delivery of Results • Takes responsibility and is accountable for the delivery of agreed objectives. • Successfully manages a range of different projects and work activities at the same time. • Structures and organises their own and others’ work effectively. • Is logical and pragmatic in approach, delivering the best possible results with the resources available. • Delegates work effectively, providing clear information and guidance as to what is required. • Proactively identifies areas for improvement and develops practical suggestions for their implementation. • Demonstrates enthusiasm for new developments and changing work practices and strives to implement these changes effectively. • Applies appropriate systems and processes to enable quality checking of all activities and outputs. • Practices and promotes a strong focus on delivering high quality customer service for internal and external customers of LMETB. Interpersonal and Communication Skills • Builds and maintains contact with colleagues and other stakeholders to assist in performing role. • Acts as an effective link between staff and senior management. • Encourages open and constructive discussions around work issues. • Projects conviction, gaining buy in by outlining relevant information and selling the benefits. • Treats others with diplomacy, tact, courtesy, and respect, even in challenging circumstances. • Presents information concisely and confidently when speaking and in writing. Specialist Knowledge, Expertise and Self Development • Has a clear understanding of the roles, objectives, and targets of self and team and how they fit into the work of the Department and LMETB Organisation and effectively communicates this to others. • Has high levels of expertise and broad Public Sector knowledge relevant to his or her area of work. • Focuses on self development, striving to improve performance. Drive and Commitment to Public Service Values • Strives to perform at a high level, investing significant energy to achieve agreed objectives. • Demonstrates resilience in the face of challenging circumstances and high demands. • Is personally trustworthy and can be relied upon. • Ensures that customers and stakeholders are at the heart of all services provided. • Upholds high standards of honesty, ethics, and integrity.
Verification Officer Team Lead
Company Description SGS is the world's leading Inspection, Verification, Testing and Certification company. We are recognised as the global benchmark for quality and integrity. With more than 93,000 employees, we operate a network of more than 2,600 offices and laboratories around the world. We deliver global service with local expertise, to market leading clients across 10 different industries worldwide. Job Description We are looking to recruit a Verification Officer Team Lead to work in our Cork NDLS Centre on a full time contract. This Agent Network is part of the National Driver Licence Service which SGS Ireland is delivering on behalf of the Road Safety Authority (RSA). The successful candidate will be expected to process driving licence applications, which includes; customer registration, verification, authentication and payment processing activities. To process applications within a defined time frame ensuring the highest standards of customer service are achieved. Qualifications Leaving Certificate and/or FETAC 5 skills certificate or greater Additional Information 12 month fixed term contract This will be an immediate start. Use of a car and a full clean driving license is an advantage. Full training will be provided.
Payroll Specialist
FDC Group is a fast growing, full service, multi-disciplined professional services provider. Established in 1973, with headquarters in Cork and 50+ office locations nationwide, we offer a range of Accounting, Auditing, Taxation, Agri-Consultancy, Financial and Business Advisory to a diversified portfolio of 30,000+ clients. We are seeking to hire a Payroll Specialist in our Templemore, Co.Tipperary office. Responsibilities:
Electrical Apprenticeship Programme
The Opportunity Kirby is an international multi-disciplinary engineering services contractor and leading provider of high-value engineering services to a number of ‘blue chip’ companies. Operating across Ireland, the UK and Europe, Kirby has become the engineering service provider of choice in growth segments such as pharmaceuticals, data centres and power transmission and distribution. Our culture is innovative, collaborative and performance focused. The successful candidate will have the opportunity to grow and develop in a company committed to developing talent and rewarding performance. The Role Kirby are currently seeking First year Apprentices for our Electrical Apprenticeship Programme in the Leinster region. We aim to develop the best and brightest electrical apprentices to become world class craft professionals. Requirements Applicants must have completed their leaving certificate and have obtained a minimum C3 / O4 grade in ordinary level maths and will need a Valid Safepass Card – No experience necessary.
Grade VIII Records Manager
Purpose of Role The post holder will report to the ICT Data & Analytics Manager Reporting Relationship This Records Management Lead is responsible for leading the development and implementation of records management policy as well as establishing a new national office (the Office of the File Registry) to provide records related expertise and operational services across the Agency. Duties and Responsibilities Main Duties and Responsibilities • Provide strategic leadership in the development, implementation, and continuous improvement of records management policies, standards, and best practices across all services. • Develop and maintain comprehensive records management guidelines, ensuring staff have access to appropriate training, resources, and supports. • Lead the implementation of the new national records management service partner, including the national scanning service and the single offsite storage solution for all Tusla records. • Oversee the migration of all Tusla records from the existing network of ten vendors to the new national offsite storage partner, ensuring a secure, efficient, and compliant transition. • Oversee the development, maintenance, and application of records classification and retention policies for all record types processed by the Agency. • Lead the delivery of a programme of scanning and digitising legacy paper records to support modernisation and improved service delivery. Managing & Delivering Results (Operational Excellence) • Ensure that policies and procedures are aligned with best practice, are well documented, and communicated to others. • Ensure that assigned projects are managed in line with stated objectives and within specified budgets and timelines. • Implement agreed changes in a co operative and supportive manner, finding innovative ways to deliver service improvements within resource limitations. • Develop appropriate project methodologies and establish working practices that promote cross functional team working. • Work with other Directorate and Tusla Senior Managers in the implementation and rollout of new developments, with a particular emphasis on consistency and alignment across the system and reference to best practice, outcome measures, and value for money. Teamwork, Leadership & Building and Maintaining Relations • Share information with the wider team as appropriate. • Be accountable for own work and that of others as appropriate. • Work on own initiative as well as part of a wider team. • Co operate and work in harmony with other teams and disciplines. • Lead by example, motivate and encourage others, and build team commitment. • Deal with under performance in a timely and constructive manner. Finance & Human Resources • Monitor budgets and expenditure. • Develop and support business cases for new resources etc. • Support HR processes within the Directorate. Commitment to Providing a Quality Service • Be flexible and adaptable in his or her approach to work, embrace change, and adapt work practices accordingly. • Promote and maintain a quality customer focused environment. • Monitor efficiency within own area of responsibility and take remedial action or notify supervisor as appropriate. • Continuously seek to improve systems and processes. Education & Training • Maintain standards of practice and levels of professional knowledge by participating in continuous professional development initiatives and attendance at courses as appropriate. • Engage in career and professional development planning. • Oversee the provision of a framework for the promotion of staff development and training by making recommendations with regard to the ongoing education, mentoring, training, and in service needs of the inspection and monitoring team. • Pursue continuous professional development in order to develop professional knowledge and keep updated with current and relevant HR legislation. • Provide training within the team and region to share knowledge of relevant HR procedures and processes. Health & Safety • Comply with and contribute to the development of policies, procedures, guidelines, and safe professional practice and adhere to relevant legislation, regulations, and standards. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service, for example National Standards for Child Protection and Care, and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote, and actively participate in sustainable energy, water, and waste initiatives to create a more sustainable, low carbon, and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him or her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and or Experience Applicants must by the closing date of application have the following: • Have a third level qualification in an ICT, Data, or Social Work related discipline. • Have a minimum of 3 years’ experience working in a data or records management related role. • Experience in developing records management related policy and related documentation. • Have project management experience. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Skills, Competencies and or Knowledge Tusla Leadership Competency Framework The Tusla Leadership Competency Framework describes the behaviours that are key to Tusla colleagues being effective in the execution of their role at all levels within the Agency. The competencies and associated behavioural descriptors capture the transversal knowledge, skills, abilities, and other characteristics that will enable colleagues, regardless of role or rank, to be effective in their work. The Tusla Leadership Framework relevant for this role is Leading the Service. Please access this link Leading the Service to fully familiarise yourself with the impact of this Leading the Service proficiency for Tusla. The Competency of Professional Knowledge is specifically linked to the duties, responsibilities, and criteria for this role. Other Requirements of the Role • The post holder will require access to appropriate transport as the post may involve travel. • Have awareness of children and young people’s participatory practice. Application Process Campaign Specific Selection Process Shortlisting and Interview The online application system has a time out facility. This is in order to protect the privacy of the user. This time out facility activates if the application has been dormant for over 60 minutes. Any work not saved will be lost if the system times out due to lack of activity. As such, please ensure to save your application as you work on it. Any lost data cannot be recovered. It might be an idea for candidates to work on their applications outside of the system and copy and paste their answers into the online application forms once they are fully complete and submit then. Once your application is fully submitted you will receive a confirmation email to your profile. If you do not receive this email, your application has not been submitted and received and you should log back on to submit fully. AI generated content must not be used in your application. Tusla reserves the right to assess if content in applications is likely created by AI in part or in whole. Use of AI may result in disqualification and exclusion from the recruitment process. Short listing may be carried out on the basis of information supplied in your application. The criteria for short listing are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and or knowledge section of this job specification. Therefore, it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the shortlisting stage of this process (where applied) will be called forward to interview. Code of Practice The Recruitment Service Child and Family Agency will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity, and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Codes of practice are published by the CPSA and are available on www.cpsa.ie Tusla Child and Family Agency is an Equal Opportunities Employer. Tenure The current vacancy available is temporary and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration will be filled. The tenure of these posts will be indicated at expression of interest stage for each individual post. The purpose of this campaign is to fill immediate urgent vacancies and it is expected that panel placements will cease if expressions are not received within the appropriate processes. Appointment as an employee of the Child and Family Agency is governed by the Child and Family Agency Act 2013 and the Public Service Management (Recruitment and Appointments) Act 2004. Remuneration The Salary scale for the whole time equivalent of this post is: 01/08/2025: €82,258, €82,997, €86,243, €89,502, €92,736, €95,983, €99,213 LSIs (Long Service Increments) are represented by emboldened figures. 1st LSI is paid after 3 years on the maximum, the 2nd LSI after 3 years on LSI 1, and the 3rd LSI after 3 years on the 2nd LSI where applicable. The appointee shall commence on the first point of the salary scale. Incremental credit may be given on appointment for certain types of relevant experience. More information is available in Appendix 5. Candidates should note that entry will be at the minimum point of the scale and will not be subject to negotiation, and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if the appointee is currently a serving civil or public servant. Working Week The standard working week applying to the whole time equivalent of this post is 35 hours. Annual Leave The annual leave associated with the whole time equivalent of this post is 30 days per annum. Superannuation This is a pensionable position with Tusla. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Probation A probation period of 39 weeks, or proportion of same for fixed term or specified purpose contracts where applicable, shall apply from the commencement of employment, during which the contract may be terminated by either party in accordance with this contract. The probationary period may be extended at the discretion of management by a further 9 weeks or proportion of same for fixed term or specified purpose contracts where applicable. Confirmation of appointment as a permanent member of staff is subject to the successful completion of the probationary period for permanent contracts. Where you have already completed a probationary period with the Child and Family Agency, Health Service Executive, or Local Authority, and there is no break in service, no period of probation applies.
