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We build and manage complex engineering & construction projects for the world’s leading corporations. Our solutions help deliver technologies and life changing advancements that connect people, communities and businesses, giving them the power to achieve incredible things. Our people have the courage to be innovative. Their determination and sharp focus enable us to deliver with certainty, time and time again. We deliver our clients’ visions through leading edge construction solutions across multiple sectors, including Enterprise Data Centres, Advanced Technology & Life Sciences, Hyperscale Data Centres and Fire Protection.At Mercury, it is our duty to encourage and back our people to realise their vision of themselves. We place them at the heart of what we do, providing challenging opportunities to develop within a great team in a supportive environment that allows them to reach their full potential. Scope of the Role The Administrator will provide administrative and coordination support to the Fire Protection Operations Team to ensure the successful delivery of fire sprinkler system installations.Based in Mercury’s Head Office in Ballycoolin, the role supports the Ops. Managers in managing project documentation, coordinating communication between contractors and consultants, assisting with contract administration processes, and ensuring that fire protection works are delivered in accordance with project specifications, requirements, and company procedures. This role plays an important part in maintaining organised project records, supporting administration processes, and assisting with the smooth day-to-day running of fire protection installation projects from project award through to commissioning and final handover. Key Responsibilities of the Role:
Customer Operations Manager
IKEA Dublin is thrilled to welcome a dynamic Customer Operations Manager to lead the way in creating an unforgettable shopping experience! At IKEA, our Customer Operations Managers help shape the heartbeat of the store—leading high‑performing teams and ensuring every customer enjoys a fast, friendly, and effortless experience from start to finish. WHAT WE OFFER • Start Date: 12th of May • This role has a starting salary of €45,690 per annum, based on competence & experience. • 39 hours per week working 5 days over 7 with every 2nd weekend off. • We can discuss flexibility to match your life and our business needs during the interview. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs. • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans • Free healthy meal option, salad bar, fruit, and hot/cold drinks • End of year gift. .as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310 WHAT YOU'LL NEED TO HAVE • Proven customer focused mindset, with a sound understanding of business and a background gained from working in a customer-focused, fast-moving and multichannel retail environment. • Experience of 3 years working in a management role within retail and taking responsibility for a large team, whilst working independently and reliably on actions and agreed working methods. • Confident communicator who can take the initiative to influence others and adapt quickly to changing demands using customer insights. • Proven record/experience of developing coworkers and teams with a working knowledge of talent management processes, i.e. recruitment, development and succession. • Key knowledge of relevant customer relations processes, tools and working methods and a solid understanding of daily operations to secure the customer journey through all channels. • Ability to set clear expectations and directions with good analytical and numerical skills using knowledge of cost and budget management whilst securing staffing needs according to the customer flow. • Solid understanding of the change management process for both process and co-workers with the ability to implement solutions quickly and with simplicity. WHAT YOU'LL BE DOING DAY TO DAY • Execute and follow up a customer-focused culture throughout the unit and ensure an overall inspiring shopping journey. • Lead, coach, develop the full team promoting individual growth and competence at all levels and securing a high performing team • Implement the global solutions, services and tools that support the daily operations within the customer function. • Analyse customer-related and financial key performance indicators and act with relevant stakeholders on the root causes of customer dissatisfaction and other efficiency drivers including accountability of the customer & compensations budget. • Provide a family-friendly environment that converts more visitors to happy customers. • Ensure a customer-friendly, efficient and cost-effective execution of the payments process. • Maintain relations with external and internal partners and provide input to the service agreements and contracts with internal/external partners and support co-workers in execution and follow up • Secure operational excellence in daily operations in order to enhance the customers shopping journey. WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many RECRUITMENT PROCESS INFORMATION If you have any special requirements during the interview process, please let us know as soon as possible. • First step, please attach an updated CV with your application so we can get to know you better. • Next step, if successful you will be invited to an interview with one of our hiring managers. Come see things a little differently with us and be part of creating a better everyday life for the many. For any advice or support, email fiona.currie@ingka.ikea.com and I will be happy to help CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Customer Relations Coordinator
IKEA Dublin are looking to welcome Customer Relations Coordinators on a full time and part time basis to join our Store Customer Relations team! In IKEA, we call this a Customer Meeting Point Coordinator. The role will require you to take responsibility to support the Customer Meeting Point leadership team in the operational day to day running of the store within the customer relations function, coordinating and supporting co-workers with daily activities and tasks. WHAT WE OFFER • The Start Date of employment will be: 12th of May 2026. • Starting salary of €33,880 per annum, based on competence and experience. • 39 Hours working 5 days per week including day shift, 2 evenings and alternate weekends. • 20 hour contracts working 5 days per week including dayshifts, 2 evenings and you will receive every 4th weekend off. Salary will be pro rata • We can discuss flexibility and contract size to match your life and our business needs during the interview. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family's everyday needs. • 15% IKEA discount and discount portal helping you save €100s on high street retailers. • X4 Life Assurance, enhanced statutory pension contributions and interest free loans. ...as well so much more! Full list of benefits at https://www.ikea.com/ie/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/ WHAT YOU'LL NEED TO HAVE • A Collaborative approach to communication, with the capacity to guide, motivate and engage with the team. • Good knowledge in relevant systems, commercial and operational processes and the tools within the area of Selling and Customer. • You are structured and can establish routines for large teams , with the capability to take responsibility and respond to business and customer needs by providing effective solutions within the area of responsibility. • A considered decision-maker with the ability to adjust to tasks and delegate as needed, you will thrive in a versatile environment by focusing on flexibility, speed, and simplicity. using your experience to deliver the results when dealing with the unknown and adapting to changes in operation. • Sound understanding of the regulations and legislation relating to health, safety, and security. • Leadership experience is beneficial, but not essential to this role. WHAT YOU'LL BE DOING DAY TO DAY • Coordinate the daily operation of the store team, allocating and executing activities and tasks across all functions. • Apply the appropriate processes and actions daily to secure safety, compliance and operational standards to maximise profitability and achieve commercial priorities. • Act on customer feedback to ensure that every customer has a consistent and excellent experience by supporting the team in exceeding expectations of availability, quality standards and service. • Identify and work closely together with the team to implement sales support tools to optimise commerciality, and secure excellence in operations through building competence in the team. • Apply appropriate corrective actions based on customer and co-worker feedback and highlight points for improvement in daily operations, working with the IKEA global and national strategies. . WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many. RECRUITMENT PROCESS INFORMATION Let us know if you require any adjustments to be made during the interview process as soon as possible. • Please attach an updated CV with your application so we can get to know you better. • Next step, if successful you will be invited to a face-to-face interview. We understand not everyone will be successful, but we promise to keep you informed either way. We are unable to accept applications via email and encourage you to apply directly to the job advert. For any advice or support, email fiona.currie@ingka.ikea.com and I will be happy to help! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Pool Assistant
SECTION 1: THE ROLE West Cork Leisure Centre – Dunmanway is a stunning, state of the art 25 metre pool. Facilities include a steam room, sauna, hydrotherapy pool, learner pool and a gymnasium. There are spacious changing rooms as well as accessible changing rooms. The Pool Assistant will lifeguard, teach and coach as required and ensure that the customer care policy of the facility is always maintained to the highest standards. The Pool Assistant will report to the Manager and Supervisors and will assist, supervise and control, where necessary, users of the facility. The Pool Assistant will ensure that all activity areas are ready for use as required both in terms of cleanliness and equipment that is required. SECTION 2: DUTIES The duties may include but are not limited to the following and the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. PART-TIME POOL ASSISTANT The Pool Assistant will report to the Manager/Supervisors and will assist, lifeguard and teach, where applicable, users of the facility. He/She will ensure that all activity areas are ready for use as required, both in terms of cleanliness and equipment that is required. The Pool Assistant will teach as required and ensure that the customer care policy of the facility is always maintained to the highest standards. Duties will include: Supervision of activities in all areas of the facility. Lifeguarding of all swimmers. Setting up, changing and storing equipment, furniture and any apparatus as required by the programme of the complex. Assist and instruct individuals and/or groups in swimming tuition. Promotion of the facility. Supervise and control entrance areas, the foyer, pool hall and other areas and generally assist the Manager and Supervisors in furthering the successful operation of the facility. To effect minor repairs to equipment and to maintain all equipment in a safe and proper manner. Administer First Aid where appropriate. To receive supplies and equipment, recording and storage of same. Cleaning of pool surrounds, decks, changing rooms, toilets and other areas. Supervision of changing rooms. General cleaning and labouring duties in the complex. Reception duties as instructed by the Manager and Supervisors. Responsibility for the carrying and handling of monies. Water testing and recording of results. Report writing for accidents and incidents, etc. Cleaning of showers and toilets. Any other duties which, from time to time, may be allocated by the Manager and Supervisors. Enforcing the rules and regulations of the facility and monitoring the behaviour of all patrons. The Pool Assistant will be required to update his/her Life Saving, Swimming Teaching and First Aid qualifications at the prescribed intervals. SECTION 3: ELIGIBILITY CRITERIA / QUALIFICATIONS 1. Availability Candidates are required to be available for work weekdays, weekends and bank holidays. 2. Character Each candidate must be of good character. The successful candidates will be subject to Garda Vetting in advance of appointment to the position. 3. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 4. Education, Experience Each candidate must, on the latest date for receipt of completed application forms: • Hold a minimum current Irish Water Safety Pool Lifeguard Award or RLSS National Pool Lifeguard Qualification. • Have a thorough knowledge of resuscitation, including Cardio Pulmonary Resuscitation and First Aid. If the successful applicant does not have a First Aid qualification, they will be required to obtain it within 6 months of appointment. Desirable but not essential: • Swimming Teacher’s Award • A Certificate of Competence in Pool Plant Operator • Previous work in a swimming pool is also desirable but not necessary as full training will be provided 5. Age Each candidate must be not less than 17 years of age on the closing date for receipt of applications for this post. Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act 2004. A candidate who is not classified as a new entrant must be under 70 years of age. SECTION 4: SELECTION PROCESS The recruitment selection process will include an interview. Candidates will be assessed under the following criteria: • Relevant Experience • Interpersonal and Communication Skills • Knowledge and Understanding of the Post • Teamwork A panel may be formed on the basis of such interview. Candidates whose names are on a panel and who satisfy the local authority that they possess the qualifications declared for the office and that they are otherwise suitable for appointment may, within the life of the panel, be appointed as appropriate vacancies arise. SECTION 5: TENURE The position is temporary and part-time. The post is pensionable. A panel may be formed to fill vacancies for Temporary Part-Time Pool Assistant (West Cork Leisure Centre – Dunmanway) which may arise during the lifetime of the panel. SECTION 6: SALARY Minimum Wage €14.15 per hour (as of 1st January 2026). SECTION 7: LOCATION OF POST The position will be based initially at West Cork Leisure Centre – Dunmanway. Cork County Council reserves the right to assign you to any department, premises or district in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or compensation. The person appointed will be required to provide him/herself, at his/her own expense, with the necessary mode of travel to and from work. Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. SECTION 8: WORKING HOURS The employment is temporary part-time. Applicants are required to be available to work 6:30 a.m. to 9:30 p.m. (weekend hours may vary). The post requires flexibility in working outside of normal hours, including night and/or weekend work, early and late shifts, as directed. SECTION 9: ANNUAL LEAVE The annual leave entitlement is 8% of the total hours worked. The granting of annual leave at any particular time is always subject to the requirements of the Council and all annual leave is liable to suspension during periods of exceptional pressure. Cork County Council’s leave year runs from 1st January to 31st December. Granting of annual leave, payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act 1997 (as amended). SECTION 10: GARDA VETTING Where the Council considers it necessary, successful candidates will be subject to Garda Vetting in advance of appointment to the position.
OTC Sales Assistant
Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone where each and every one of us can be our true, authentic selves, every single day. For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It’s the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don’t just embrace our differences – we celebrate them. Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are – and that’s something we are really proud of. Which is why we’ve summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive. We currently have an exciting opportunity for an OTC Sales Assistant to join our team in the Castletroy Pharmacy, Co.Limerick. We have a permanent contract available for 24 hours per week. It isn’t just any shop floor, it’s the heart of the community. Why You'll Love Working With Us 💼 We’ve got your back: employee assistance programme 🛍️ Perks you’ll actually use: Generous in store discounts 🌈 Belonging at Work: Inclusive, welcoming team culture where you’re valued for you . 👶 Family comes first: Life Stage Policies including maternity and paternity pay What You’ll Be Doing: About McCabes Pharmacy McCabes Pharmacy is one of Ireland's most loved Pharmacy providers, pioneering truly innovative services over the past 40 years. We are founded on values of compassionate care, advice you can trust, speedy service and excellent value for money. The patient and customer are truly at the heart of what we do. The teams that serve our customers are central to our organisation. Our commitment to our staff is to enable them to develop their careers and to have as many opportunities to be the best they can be. About PHX Ireland & PHOENIX Group We are comprised of United Drug, Ireland’s leading pharmaceutical wholesaler and distributor; McCabes Pharmacy, Ireland’s leading community pharmacy chain; and TCP Homecare, innovators in clinical home nursing services and direct to patient delivery solutions. PHX Ireland Group employs over 1,800 people, operates 5 distribution centres and pharmacies nationwide, delivering over 85 million packs to Irish pharmacies and hospitals and serving 500,000 patients each year. PHX Ireland is part of the PHOENIX group, Europe’s leading healthcare provider. Headquartered in Mannheim, Germany, the PHOENIX group brings together more than 48,000 employees from 29 countries, includes 223 pharmaceutical distribution sites, and more than 3200 owned pharmacies and 17000 partner pharmacies. We strive to foster an open and inclusive environment, embracing applications from individuals of all backgrounds. Our commitment lies in ensuring an accessible interview process for all candidates. If you require additional support or accommodations to attend an interview, we kindly encourage you to reach out to jobs@mccabespharmacy.ie
Sales Advisor
The Company EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest independent Furniture Retailer in Ireland employing over 350 people. We are delighted to announce that we are looking for a Sales Advisor in our Outlet store in Galway. This is a fixed term 3 month contract . The Person
Studio Stylist
The Company EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer with stores operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest Furniture Retailer in Ireland employing over 350 people. We are delighted to announce that we are looking for a Studio Stylist to join our Castlebar studio. This role is available on a part time basis 3 days per week . If you are interested in taking on a new challenge at a growing company, we encourage you to apply today. Please include a portfolio or a link to your work with your application. Responsibilities:
Programme Development and Quality Officer
Job Title: Programme Development and Quality Officer Reporting to: Programme Development – Project Manager Location: Griffith College – Any campus – Dublin, Cork or Limerick Job Type: Permanent – Full time Job Specifications: Programme Development and Quality Officer – Quality Assurance and Enhancement Department (QAED) The Programme Development and Quality Officer plays a key role within the academic Programme Development team, contributing to the design, enhancement, and assurance of Griffith’s portfolio of programmes. Working collaboratively with academic and professional colleagues, the post-holder supports the development of high-quality, industry-aligned, and learner-centred courses that reflect current standards and emerging trends across disciplines. Based within QAED, a central aspect of the role involves developing and applying expertise in QQI-related compliance and regulatory frameworks to ensure all programme proposals meet national quality standards and institutional policies. Through this, the Programme Development and Quality Officer actively guides programme design and review, helping teams interpret and apply requirements effectively. In working across a diverse range of subject areas, the post-holder contributes to maintaining the robustness, relevance, and consistency of Griffith’s academic offerings, ensuring that each programme remains both compliant and responsive to the evolving needs of learners, employers, and industry sectors. Job Responsibilities include*: Programme Development Support the full project lifecycle for new and revised programmes, from initial proposal and design, through approval, to implementation and launch. Prepare and format programme documentation using institutional and QQI templates. Review, edit and curate programme documents, providing guidance on their refinement in preparation for submission to accreditation bodies. Coordinate input from subject experts to ensure consistency and regulatory alignment. Maintain accurate records, version control, and development timelines. Liaise with internal and external stakeholders to ensure programme proposals are feasible and compliant. Organise and support programme meetings, panels, and validation events. Collate documentation for external validation and accreditation processes. Foster collegial relationships and, where appropriate, engage with peer providers to share good practice in programme development and quality assurance. Contribute to evaluation, monitoring and review of the programme development process within an institutional context. Engage in ongoing professional development through relevant training, workshops, and sectoral activities to deepen expertise. Quality Assurance and Enhancement Support the implementation of the College’s quality assurance and enhancement policies and processes to meet institutional and QQI standards. Assist in preparing reports and materials for internal and external quality reviews and audits. Support engagement with QQI and other external professional, statutory and regulatory bodies. Maintain up-to-date records and ensure compliance with QAE procedures and data protection requirements. Participate in relevant committees, working groups, and quality activities, (including sectoral forums, symposiums, and conferences). Undertake other related duties that support academic development and quality assurance and enhancement. This exciting position offers opportunities to progress within the QAED and the wider college. Candidate Profile – Requirements and Likely Attributes Requirements (All) Wide interests across a range of subject disciplines and welcomes opportunities to learn and explore new areas. Excellent command of English and can write fluently for different target audiences. Respectful and welcoming in all their interactions, supporting diversity and inclusion. Strong IT skills (particularly MS Word and Excel) with an enthusiasm, ease and adaptability for integrating new skills, including data analysis and visualisation. Demonstrates strong attention to detail and produces written work to exacting standards. Ability and confidence to contribute to ongoing enhancement and improvements. Strong work ethic and commitment to delivering on goals and timelines. Works well on their own and as part of a team or multiple teams, meeting and supporting others to meet shared deadlines. Engages with work activities and related information in a confidential manner. Welcomes and supports change as a key enabler of ongoing quality enhancement. Values their own academic qualifications and respects the importance and reputation of the college’s qualifications for learners, employers and everyone involved in their development and delivery. Likely Attributes (Most if not all) Experience in “high stakes” administration requiring clarity and accuracy. Administration experience in higher or further education. Experience in an academic programme development role. Experience in a quality assurance, enhancement or improvement role. Qualifications at master’s level (or equivalent experience). Why join Programme Development / QAED You will be playing a valuable and worthwhile role for learners, directly assisting and informing the design, quality and delivery of the college’s programmes. You will get to produce work to exacting national and international standards. You will have considerable variety and the opportunity to learn new skills. You will gain valuable experience of higher education through your regular interaction with colleagues at all levels, from across the college’s faculties, departments and partner institutions. You will join a team that welcomes, supports and develops new members and their ideas. You will be safeguarding and developing the reputation of the college’s programmes and the reputation of the learners’ awards. You will get the opportunity to network with peers, both internally and externally. About Griffith College Griffith College is Ireland's largest independent third level institution with locations in Dublin, Cork and Limerick. The main campus is situated on seven acres within a mile of St. Stephen's Green on Dublin's South Circular Road. Griffith College enjoys national and a growing international reputation for student success. The College has gained an enviable, award winning reputation for providing students with first class lectures and excellent study material. Griffith College offers internationally recognised postgraduate and undergraduate degree programmes, complimented by a wide range of professional, short term and corporate training educational solutions - in Griffith college, there is something for everyone. Today there are over 7,000 students studying in the College, which is a designated educational institute of the Quality and Qualifications Ireland (QQI). Click the link for more information. http://www.griffith.ie/ Our Vision ‘To be recognised among the leading, innovative and socially enterprising of Ireland’s universities” Why work for Griffith College? • Competitive salary package • Access to the College’s pension scheme • Access to healthcare plans for employees and their families • Enhanced maternity leave pay • Flexible working arrangements, including the ability to work from home in line with the College’s remote working policy • Access to ongoing Continuing Professional Development (CPD) programmes, up to Doctorate level • Subsidised College programmes to support career development and upskilling. • Opportunities for staff mobility through Erasmus+ and other international mobility programmes • Mental Health and Wellbeing supports available • Free weekly yoga classes • Access to onsite fitness equipment • Availability of green space on campus, accessible to staff for sports and recreational activities • Cycle to Work scheme • Vibrant, multidisciplinary and multicultural learning environment • Inclusive and diverse community • Innovative and agile place to work • Welcoming environment committed to both learner and staff development • Staff discounts and offers from a wide range of retailers and service providers • Preferential accommodation rates during the summer period for staff, and for friends and family of staff at Griffith Rooms • Year-round staff social and wellbeing events, including BBQs, coffee mornings, wellness talks, EDI events, and more • Onsite subsidised restaurant • Free parking facilities • Staff Social Club with regular events *Notes: This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline of proposed areas of activity and will be amended in the light of the changing environment within the Department and the College. Griffith College is proud and enriched by the rich diversity of its learners and staff. Candidates applying for the position must be eligible to work full-time for any employer in Ireland.
Programme Development and Quality Officer
Job Title: Programme Development and Quality Officer Reporting to: Programme Development – Project Manager Location: Griffith College – Any campus – Dublin, Cork or Limerick Job Type: Permanent – Full time Job Specifications: Programme Development and Quality Officer – Quality Assurance and Enhancement Department (QAED) The Programme Development and Quality Officer plays a key role within the academic Programme Development team, contributing to the design, enhancement, and assurance of Griffith’s portfolio of programmes. Working collaboratively with academic and professional colleagues, the post-holder supports the development of high-quality, industry-aligned, and learner-centred courses that reflect current standards and emerging trends across disciplines. Based within QAED, a central aspect of the role involves developing and applying expertise in QQI-related compliance and regulatory frameworks to ensure all programme proposals meet national quality standards and institutional policies. Through this, the Programme Development and Quality Officer actively guides programme design and review, helping teams interpret and apply requirements effectively. In working across a diverse range of subject areas, the post-holder contributes to maintaining the robustness, relevance, and consistency of Griffith’s academic offerings, ensuring that each programme remains both compliant and responsive to the evolving needs of learners, employers, and industry sectors. Job Responsibilities include*: Programme Development Support the full project lifecycle for new and revised programmes, from initial proposal and design, through approval, to implementation and launch. Prepare and format programme documentation using institutional and QQI templates. Review, edit and curate programme documents, providing guidance on their refinement in preparation for submission to accreditation bodies. Coordinate input from subject experts to ensure consistency and regulatory alignment. Maintain accurate records, version control, and development timelines. Liaise with internal and external stakeholders to ensure programme proposals are feasible and compliant. Organise and support programme meetings, panels, and validation events. Collate documentation for external validation and accreditation processes. Foster collegial relationships and, where appropriate, engage with peer providers to share good practice in programme development and quality assurance. Contribute to evaluation, monitoring and review of the programme development process within an institutional context. Engage in ongoing professional development through relevant training, workshops, and sectoral activities to deepen expertise. Quality Assurance and Enhancement Support the implementation of the College’s quality assurance and enhancement policies and processes to meet institutional and QQI standards. Assist in preparing reports and materials for internal and external quality reviews and audits. Support engagement with QQI and other external professional, statutory and regulatory bodies. Maintain up-to-date records and ensure compliance with QAE procedures and data protection requirements. Participate in relevant committees, working groups, and quality activities, (including sectoral forums, symposiums, and conferences). Undertake other related duties that support academic development and quality assurance and enhancement. This exciting position offers opportunities to progress within the QAED and the wider college. Candidate Profile – Requirements and Likely Attributes Requirements (All) Wide interests across a range of subject disciplines and welcomes opportunities to learn and explore new areas. Excellent command of English and can write fluently for different target audiences. Respectful and welcoming in all their interactions, supporting diversity and inclusion. Strong IT skills (particularly MS Word and Excel) with an enthusiasm, ease and adaptability for integrating new skills, including data analysis and visualisation. Demonstrates strong attention to detail and produces written work to exacting standards. Ability and confidence to contribute to ongoing enhancement and improvements. Strong work ethic and commitment to delivering on goals and timelines. Works well on their own and as part of a team or multiple teams, meeting and supporting others to meet shared deadlines. Engages with work activities and related information in a confidential manner. Welcomes and supports change as a key enabler of ongoing quality enhancement. Values their own academic qualifications and respects the importance and reputation of the college’s qualifications for learners, employers and everyone involved in their development and delivery. Likely Attributes (Most if not all) Experience in “high stakes” administration requiring clarity and accuracy. Administration experience in higher or further education. Experience in an academic programme development role. Experience in a quality assurance, enhancement or improvement role. Qualifications at master’s level (or equivalent experience). Why join Programme Development / QAED You will be playing a valuable and worthwhile role for learners, directly assisting and informing the design, quality and delivery of the college’s programmes. You will get to produce work to exacting national and international standards. You will have considerable variety and the opportunity to learn new skills. You will gain valuable experience of higher education through your regular interaction with colleagues at all levels, from across the college’s faculties, departments and partner institutions. You will join a team that welcomes, supports and develops new members and their ideas. You will be safeguarding and developing the reputation of the college’s programmes and the reputation of the learners’ awards. You will get the opportunity to network with peers, both internally and externally. About Griffith College Griffith College is Ireland's largest independent third level institution with locations in Dublin, Cork and Limerick. The main campus is situated on seven acres within a mile of St. Stephen's Green on Dublin's South Circular Road. Griffith College enjoys national and a growing international reputation for student success. The College has gained an enviable, award winning reputation for providing students with first class lectures and excellent study material. Griffith College offers internationally recognised postgraduate and undergraduate degree programmes, complimented by a wide range of professional, short term and corporate training educational solutions - in Griffith college, there is something for everyone. Today there are over 7,000 students studying in the College, which is a designated educational institute of the Quality and Qualifications Ireland (QQI). Click the link for more information. http://www.griffith.ie/ Our Vision ‘To be recognised among the leading, innovative and socially enterprising of Ireland’s universities” Why work for Griffith College? • Competitive salary package • Access to the College’s pension scheme • Access to healthcare plans for employees and their families • Enhanced maternity leave pay • Flexible working arrangements, including the ability to work from home in line with the College’s remote working policy • Access to ongoing Continuing Professional Development (CPD) programmes, up to Doctorate level • Subsidised College programmes to support career development and upskilling. • Opportunities for staff mobility through Erasmus+ and other international mobility programmes • Mental Health and Wellbeing supports available • Free weekly yoga classes • Access to onsite fitness equipment • Availability of green space on campus, accessible to staff for sports and recreational activities • Cycle to Work scheme • Vibrant, multidisciplinary and multicultural learning environment • Inclusive and diverse community • Innovative and agile place to work • Welcoming environment committed to both learner and staff development • Staff discounts and offers from a wide range of retailers and service providers • Preferential accommodation rates during the summer period for staff, and for friends and family of staff at Griffith Rooms • Year-round staff social and wellbeing events, including BBQs, coffee mornings, wellness talks, EDI events, and more • Onsite subsidised restaurant • Free parking facilities • Staff Social Club with regular events *Notes: This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline of proposed areas of activity and will be amended in the light of the changing environment within the Department and the College. Griffith College is proud and enriched by the rich diversity of its learners and staff. Candidates applying for the position must be eligible to work full-time for any employer in Ireland.
Programme Development and Quality Officer
Job Title: Programme Development and Quality Officer Reporting to: Programme Development – Project Manager Location: Griffith College – Any campus – Dublin, Cork or Limerick Job Type: Permanent – Full time Job Specifications: Programme Development and Quality Officer – Quality Assurance and Enhancement Department (QAED) The Programme Development and Quality Officer plays a key role within the academic Programme Development team, contributing to the design, enhancement, and assurance of Griffith’s portfolio of programmes. Working collaboratively with academic and professional colleagues, the post-holder supports the development of high-quality, industry-aligned, and learner-centred courses that reflect current standards and emerging trends across disciplines. Based within QAED, a central aspect of the role involves developing and applying expertise in QQI-related compliance and regulatory frameworks to ensure all programme proposals meet national quality standards and institutional policies. Through this, the Programme Development and Quality Officer actively guides programme design and review, helping teams interpret and apply requirements effectively. In working across a diverse range of subject areas, the post-holder contributes to maintaining the robustness, relevance, and consistency of Griffith’s academic offerings, ensuring that each programme remains both compliant and responsive to the evolving needs of learners, employers, and industry sectors. Job Responsibilities include*: Programme Development Support the full project lifecycle for new and revised programmes, from initial proposal and design, through approval, to implementation and launch. Prepare and format programme documentation using institutional and QQI templates. Review, edit and curate programme documents, providing guidance on their refinement in preparation for submission to accreditation bodies. Coordinate input from subject experts to ensure consistency and regulatory alignment. Maintain accurate records, version control, and development timelines. Liaise with internal and external stakeholders to ensure programme proposals are feasible and compliant. Organise and support programme meetings, panels, and validation events. Collate documentation for external validation and accreditation processes. Foster collegial relationships and, where appropriate, engage with peer providers to share good practice in programme development and quality assurance. Contribute to evaluation, monitoring and review of the programme development process within an institutional context. Engage in ongoing professional development through relevant training, workshops, and sectoral activities to deepen expertise. Quality Assurance and Enhancement Support the implementation of the College’s quality assurance and enhancement policies and processes to meet institutional and QQI standards. Assist in preparing reports and materials for internal and external quality reviews and audits. Support engagement with QQI and other external professional, statutory and regulatory bodies. Maintain up-to-date records and ensure compliance with QAE procedures and data protection requirements. Participate in relevant committees, working groups, and quality activities, (including sectoral forums, symposiums, and conferences). Undertake other related duties that support academic development and quality assurance and enhancement. This exciting position offers opportunities to progress within the QAED and the wider college. Candidate Profile – Requirements and Likely Attributes Requirements (All) Wide interests across a range of subject disciplines and welcomes opportunities to learn and explore new areas. Excellent command of English and can write fluently for different target audiences. Respectful and welcoming in all their interactions, supporting diversity and inclusion. Strong IT skills (particularly MS Word and Excel) with an enthusiasm, ease and adaptability for integrating new skills, including data analysis and visualisation. Demonstrates strong attention to detail and produces written work to exacting standards. Ability and confidence to contribute to ongoing enhancement and improvements. Strong work ethic and commitment to delivering on goals and timelines. Works well on their own and as part of a team or multiple teams, meeting and supporting others to meet shared deadlines. Engages with work activities and related information in a confidential manner. Welcomes and supports change as a key enabler of ongoing quality enhancement. Values their own academic qualifications and respects the importance and reputation of the college’s qualifications for learners, employers and everyone involved in their development and delivery. Likely Attributes (Most if not all) Experience in “high stakes” administration requiring clarity and accuracy. Administration experience in higher or further education. Experience in an academic programme development role. Experience in a quality assurance, enhancement or improvement role. Qualifications at master’s level (or equivalent experience). Why join Programme Development / QAED You will be playing a valuable and worthwhile role for learners, directly assisting and informing the design, quality and delivery of the college’s programmes. You will get to produce work to exacting national and international standards. You will have considerable variety and the opportunity to learn new skills. You will gain valuable experience of higher education through your regular interaction with colleagues at all levels, from across the college’s faculties, departments and partner institutions. You will join a team that welcomes, supports and develops new members and their ideas. You will be safeguarding and developing the reputation of the college’s programmes and the reputation of the learners’ awards. You will get the opportunity to network with peers, both internally and externally. About Griffith College Griffith College is Ireland's largest independent third level institution with locations in Dublin, Cork and Limerick. The main campus is situated on seven acres within a mile of St. Stephen's Green on Dublin's South Circular Road. Griffith College enjoys national and a growing international reputation for student success. The College has gained an enviable, award winning reputation for providing students with first class lectures and excellent study material. Griffith College offers internationally recognised postgraduate and undergraduate degree programmes, complimented by a wide range of professional, short term and corporate training educational solutions - in Griffith college, there is something for everyone. Today there are over 7,000 students studying in the College, which is a designated educational institute of the Quality and Qualifications Ireland (QQI). Click the link for more information. http://www.griffith.ie/ Our Vision ‘To be recognised among the leading, innovative and socially enterprising of Ireland’s universities” Why work for Griffith College? • Competitive salary package • Access to the College’s pension scheme • Access to healthcare plans for employees and their families • Enhanced maternity leave pay • Flexible working arrangements, including the ability to work from home in line with the College’s remote working policy • Access to ongoing Continuing Professional Development (CPD) programmes, up to Doctorate level • Subsidised College programmes to support career development and upskilling. • Opportunities for staff mobility through Erasmus+ and other international mobility programmes • Mental Health and Wellbeing supports available • Free weekly yoga classes • Access to onsite fitness equipment • Availability of green space on campus, accessible to staff for sports and recreational activities • Cycle to Work scheme • Vibrant, multidisciplinary and multicultural learning environment • Inclusive and diverse community • Innovative and agile place to work • Welcoming environment committed to both learner and staff development • Staff discounts and offers from a wide range of retailers and service providers • Preferential accommodation rates during the summer period for staff, and for friends and family of staff at Griffith Rooms • Year-round staff social and wellbeing events, including BBQs, coffee mornings, wellness talks, EDI events, and more • Onsite subsidised restaurant • Free parking facilities • Staff Social Club with regular events *Notes: This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline of proposed areas of activity and will be amended in the light of the changing environment within the Department and the College. Griffith College is proud and enriched by the rich diversity of its learners and staff. Candidates applying for the position must be eligible to work full-time for any employer in Ireland.
