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Main Responsibilities: 1. Review Coordination i. Review coordination including monitoring the review schedule; notifying units of upcoming quality review; communicating with nominee reviewers and preparation of documentation for Selection Panel meetings. ii. Coordination of review dates in consultation with external international reviewers, relevant College Officers and the School/unit undergoing a review. iii. Manage all communication with nominated External Reviewers e.g. Letters of invite/confirmation, availability for dates, flights, accommodation, catering, transfers, payment of feeds and expenses iv. Drafting review timelines and monitoring progress of milestones against same. v. Responds to enquiries from Schools/units preparing for Quality Reviews, provide advice on information and meeting requirements for the onsite review. vi. Arranging proof-reading of review documentation and circulate review documentation to the External Review Team and relevant College Officers. vii. Liaison with the unit, the review team during site visit, including managing requests for additional information or meetings viii. Support planning of the schedule of reviews and timeline of reports against Committee dates. 2. Systems i. Processes all Quality Office financial transactions in Oracle (FIS, iProc) and monitors and reports on the Quality Office cost centres in liaison with Trinity Teaching & Learning staff. ii. Ensure annual subscriptions for Quality Office software (Survey Monkey, MS Visio, SPPS, NVivo) are paid to ensure continuity of access. iii. Maintain and publish key information on the Quality Office website. iv. Maintain Quality Office folders in MS Teams and SharePoint 3. Organisation i. Works with the Quality Officer to ensure that the Quality Office internal quality assurance procedures and processes are clearly described and documented. ii. Maintain the annual statutory body accreditation listing in consultation with Schools/Unit subject to external quality and accreditation processes. iii. Carry out routine record keeping entry to ensure accurate records are maintained in compliance with the Quality Office’s Register of Processing Activities (ROPA). iv. Annually update the Quality Office Asset Register v. Liaise with Quality Office suppliers (Printer, Stationary) to facilitate the smooth operation of the Office 4. General i. Act as Secretary to Committees and working groups ii. Assist with the arrangements and/or support internal and external activities/meetings/events and collate and record relevant information/documentation as requested. iii. Any other duties that arise from time to time as directed by the Quality Officer or nominee. Person Requirements The role-holder will require the following knowledge, skills and attributes for successful performance in the role Qualifications: 1. Candidates for this post should ideally have a degree, diploma or professional qualification in a related area Knowledge: 1. Knowledge of quality standards and quality review procedures and processes 2. Proficient working with standard IT applications i.e. Microsoft Office (essential); Office 365 and Oracle (desirable) 3. Knowledge of website administration and web applications e.g. Dreamweaver (desirable). Experience: 1. Experience providing administrative support in a busy work environment(essential). 2. Experience working in a quality and/or an accreditation support role (desirable). 3. Experience providing secretariat support to working groups, fora, committees (essential)). 4. Experience in developing presentations using PowerPoint, Canva, Tableau. Skills: 1. Strong organisational skills including the ability to streamline administrative processes to enhance the functions of the Quality Office. 2. Communicate detailed, sometimes complex information, to a wide range of internal and external stakeholders. 3. Strong interpersonal skills and the ability work effectively with a variety of individuals and diverse groups. 4. Able to deal with work pressure effectively and meet and track deadlines. 5. Ability to work to a high level of accuracy with strong attention to detail. 6. Strong IT Systems knowledge and capability in Microsoft Office 365 suite and Apps. Personal attributes: 1. Understands the importance of quality service and pro-actively delivers this. 2. Takes pride in providing excellent customer service providing a helpful and courteous approach to colleagues, staff in units undergoing a Quality Review and External Quality Review Team members. 3. Committed to achieving results, putting in additional effort as required. 4. Flexible approach to working hours as the demands of the post may require work outside normal office working hours from time to time, working remotely and /or hot-desking Salary: €42,590 - €53,790 per annum
Senior Administrative Officer
The Role This position is located within the Faculty Office and is based on the Glasnevin campus. The post holder will play a leadership role within the Faculty Support Unit. S/he will be responsible for the efficient and effective management and co-ordination of operational activities within the Faculty administrative framework. The appointee will work with other Units to input into, and remain informed of, systems developments and to ensure the efficient and streamlined delivery of processes. The Senior Administrative Officer (Research) reports to the Faculty Manager/nominee. Principal Duties and Responsibilities The Senior Administrative Officer (Research), in the Faculty of Engineering and Computing, will be associated with the following areas of activity, integral to the Faculty’s successful operation, specifically in the management and delivery of research related administrative support. The post holder will be assigned duties in respect of these areas as Faculty needs dictate and will be responsible and accountable for supporting the delivery of the research strategy of the Faculty. The range of associated duties is dictated by ongoing developments within the Faculty and the University at large and, as such, may be subject to change. The duties and responsibilities attaching to the post include but are not limited to the following: Research Administration • Providing expertise on the environment in which Faculty research is carried out by maintaining knowledge of relevant national policies, and institutional regulations, policies, infrastructure and supports. • In conjunction with the Faculty's Senior Management Team ensuring the monitoring, collection and timely reporting of research activities and outputs for Faculty Management Board and to the Executive Dean for decision making and driving the Faculty in line with the University's research strategy. • Responsibility for the design of reports, data gathering and verification for research activities and outputs at all levels across the Faculty. This includes integrating data originating from RIS / OVPR, GSO, Registry, PowerBi, SciVal, the Institutional Analysis Office, and/or larger research centres in the Faculty. • Supporting the Dean’s nominee (usually the Associate Dean for Research) and the Faculty's strategic planning team in respect of initiatives targeted at Key Performance Indicators (KPI) in research. • Responsibility for delivering administrative support to the Faculty Committee for Research and, in conjunction with the Chair and other members, managing and delivering faculty-based administrative support in respect of the committee’s activities, liaising with central offices as appropriate. This includes development and implementation of processes and mechanisms related to activities of the Committee. • Responsibility for delivering administrative support to the Faculty Research Ethics Committee and, in conjunction with the Chair and other members, managing and delivering faculty-based administrative support in respect of the committee’s activities, liaising with central offices as appropriate. This includes development and implementation of processes and mechanisms related to activities of the Committee • Responsibility for administration related to the awarding of research degrees and for GTEs either run or taken by members of the Faculty. This includes managing the academic structure and exams processes for all research qualifications and research students. • Management of the Scholarship / Stipend Administration process and reporting on same. • Devising and monitoring quality assurance mechanisms to ensure the accuracy, completeness and integrity of relevant processes within the Faculty and of research related data maintained by the Faculty and/or provided by the Faculty to central offices, liaising with those offices as appropriate. Research Communications and Marketing • Manage internal and external communication relating to research events, successes and priorities to internal and external stakeholders. This will involve close liaison with research active colleagues in the Faculty and RIS systems to capture and report research activities, including publications, funding etc. • Working closely with Faculty academics and central units, in line with university strategy to advance or research reputation and impact, to publicise funding awards, activities, publications, media appearances and all elements of research news, in furtherance of growing the impact of said research. • Identifying and suggesting novel means of communicating research externally and/or new avenues for research engagement. • Managing the Faculty's research-related web pages on an ongoing basis. Research Events • Management, planning and running of Faculty level research events. • Mapping of a suite of research-related events onto the academic calendar, with a view to meaningful engagement and development of our doctoral community. • Working closely with the Faculty marketing team to develop a communications strategy to publicise events and research news items both internally and externally. Undertake any other duties as may be assigned by the Faculty Manager/nominee or the Executive Dean. Qualifications, Skills and Experience Required The successful individual must hold a primary degree (NFQ Level 7) and three years relevant experience, have a proven track record of success in administration management, have excellent interpersonal, communication and organisational skills and the ability and confidence to make decisions on a wide range of administration related matters. The successful individual must also have: • Excellent interpersonal and communication skills applicable across students and staff in all roles. • A positive work ethic and outlook. • The ability to work independently as well as part of a team. • Excellent organisational skills. • Strong quantitative reasoning skills. • Competence in use of complex IT systems. • Capacity for proactive thinking and planning. • Excellent writing skills. • Good problem-solving and project management abilities. • Demonstrable commitment to high quality in their work. • Flexibility appropriate to an ever-changing environment. In addition, the successful individual will ideally have: • Knowledge of the Irish education system. • Prior experience of administering multifaceted processes in a large-scale organisation. • Knowledge of research communications, marketing and/or event management. • A flexible positive attitude with strong stakeholder service focus. • Demonstrable commitment to high quality in their work. Essential Training The postholder will be required to undertake the following essential compliance training: Orientation, Health & Safety and Data Protection (GDPR) and all Cyber Security Awareness Training. Other training may need to be undertaken when required. Qualifications, Skills and Experience Required The successful individual must hold a primary degree (NFQ Level 7) and three years relevant experience, have a proven track record of success in administration management, have excellent interpersonal, communication and organisational skills and the ability and confidence to make decisions on a wide range of administration related matters. The successful individual must also have: • Excellent interpersonal and communication skills applicable across students and staff in all roles. • A positive work ethic and outlook. • The ability to work independently as well as part of a team. • Excellent organisational skills. • Strong quantitative reasoning skills. • Competence in use of complex IT systems. • Capacity for proactive thinking and planning. • Excellent writing skills. • Good problem-solving and project management abilities. • Demonstrable commitment to high quality in their work. • Flexibility appropriate to an ever-changing environment. In addition, the successful individual will ideally have: • Knowledge of the Irish education system. • Prior experience of administering multifaceted processes in a large-scale organisation. • Knowledge of research communications, marketing and/or event management. • A flexible positive attitude with strong stakeholder service focus. • Demonstrable commitment to high quality in their work. Essential Training The postholder will be required to undertake the following essential compliance training: Orientation, Health & Safety and Data Protection (GDPR) and all Cyber Security Awareness Training. Other training may need to be undertaken when required. Salary Scale: Professional 5 Salary Scale - €53,242 - €64,147 *Appointment will be commensurate with qualifications and experience will be made on the appropriate point of the salary scale, in line with current Government pay policy
Stephens Cooke are recruiting for a position with Blackhall Financial Services Limited Key areas of responsibility will include: File management and compliance · Maintain investment business client hard-copy files and ensuring same are compliant · Calendarise client investment review dates; annual, bi-annual and quarterly. · Updating of CRM system Portus on a monthly basis General administration · Review and maintain investment company product information files · Maintain generic compliance documentation starter packs for new clients · Generate standard correspondence as required. Commissions · Maintain new business log and record new business as it is written · Review commission statements monthly, by investment company, and reconcile to new business written. · Assist in production of ad-hoc information reports on business and business prospects. CPD · Maintain central record of CPD hours for each principal and employee · Circulate to each principal and employee news of new products and developments The above is not an exhaustive list of tasks and responsibilities, and may be added to or amended as required, but is intended to give a reasonable indication of the key areas of responsibility within the Company.
Responsibilities include : Application Procedure Method application: Contact: Jamie Hallahan Email: email@example.com Or Patrick Hallahan Email: firstname.lastname@example.org with a CV please
Are you looking for a position in which you keep things moving and deliver when it matters most? If so, then you could be the newest addition to our team as a Warehouse Operative. *Monday, Tuesday, Friday & Saturday 06:30 - 16:30* Be part of the movement - and play your part. About the role You will be responsible for While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Social Care Assistants
Duties: Social Care Assistants: Support 4U are currently recruiting Part Time Social Care support Assistants to join our team. The positions are in various Co. Carlow locations. You will have a set roster, with shifts based on your availability. Requirements for the role: The company: Support 4U are homecare providers. We provide this support/respite in the clients own home. We support children & adults living with Autism, Asperger’s, Mental Health Issues & those who present with challenging behaviour. We also support the elderly. Applicant Required Target Discipline: Social Care, Applied Social Studies, Youth & Community Work, Childcare, Psychology. Level: Certificate Additional Info: Flexibility and set roster based on your availability around your education timetable. Application Procedure Method application: Email your Curriculum Vitae to: email@example.com
Customer Support Representative
ABOUT MEG MEG is on a mission to drive a culture of quality improvement in healthcare. With UX at the core of everything we do, we are creating innovative technology solutions for frontline healthcare workers, primarily to improve quality standards and patient safety. Already working with world-leading hospitals around the world, MEG is continuing its expansion to include both local and international markets. We are hiring new members to our team to help us on this journey. The full-time role is to start immediately and on a remote working basis, providing flexibility and a work/life balance that suits you. We encourage our team members to take an active role in developing their own skills and give them plenty of autonomy and support to do so. ABOUT THE ROLE Job Description We are looking for a (full or part-time) friendly, well-spoken and technically savvy Customer Support Representative, who possesses a strong drive for results. Responsibilities include responding to customer queries in a timely and accurate manner, identifying customers needs and helping customers use specific features, and reporting on application issues. You should also be able to maintain ongoing customer relationships, onboard and train users, improve customer experience through product support and provide insights on client-to-business interactions. You should have excellent communication, interpersonal, and customer service skills and demonstrate the ability to meet deadlines. Primary Responsibilities Equal Opportunities We are a global team with a global mindset. Cherishing and protecting diversity is core to our company culture. We are always looking to diversify the talent in our team. If you feel you don't quite meet all the criteria in the job description but have the potential to do the role, we'd still love to hear from you. For more information or to apply for this role, please email firstname.lastname@example.org, attach a cover letter/CV and state ‘Customer Support Representative’ in the subject line.
Being a part of Ireland’s largest foodservice provider means joining a team that is passionate about the world of food and dedicated to the growth and support of the industry. Here at Sysco, our wide, national network aims to serve thousands of cafés, restaurants and bars throughout the country that make up our customers. Though we have always been a local organisation, being a part of Sysco means we retain an international focus that offers our employees the opportunities to learn, develop and pursue the career they have always wanted. Now, we’re looking for a Transport Supervisor to join our team at our Strabane Depot. This role will play a key part in the overall growth of the organisation along with helping to maintain our core ethos here are Sysco – keeping the customer at the heart of everything we do. The role of Transport Supervisor is crucial to the operation of the depot. This role needs the candidate to be flexible, hardworking, honest and hold good people-management skills and I.T experience. Key Accountabilities: · Ensures timely and orderly dispatch of all routes for all locations · Using technology, monitors daily driver schedules and reports on an hourly basis, in terms of routes and appropriate delivery time to control cost, determine level of performance and meet/exceed customer expectations. · Analyses the performance of drivers by accompanying them on their routes. Coaches driver on findings and recommendations. · Coaching and motivating members of the delivery team in line with performance and absence management processes to ensure concerns are managed appropriately. Analyse trends where appropriate, coach and where necessary follow the disciplinary processes. · Ensures equipment breakdown and repairs are minimised and reported. Where there are occurrences that these are referred to vehicle maintenance department. · Completes and submits all accident/injury reports to Transport Manager/Safety Manager as required in line with predefined timelines. · Ensure that drivers minimise damages and delivery shortages through proper loading and delivery techniques. · Identifies, coordinates and delivers as appropriate, the training needs of drivers. · Ensures that company vehicles are properly maintained, cleaned, and safely operated to reduce accidents and enhance the company brand. · Leads by example and applies company policy and procedures in a fair, consistent and unbiased manner Requirements: · 3 - 5 years relevant management / supervisory experience in a high volume, technology driven, time sensitive distribution operation. · Competent in the use of IT systems to include Microsoft Outlook, Excel and Word. · Good working knowledge of Department of Transport regulations (Tachograph legislation, Working Time Directive etc.) · Experience of participation Investigations/Disciplinary’s of incidents/absence/performance · Ability to motivate and manage a team to deliver a best-in-class service to internal/external customers. · Ability to plan and organize your own and your teams’ work activities in a safe, efficient, and effective manner. · Ability to analyse, interpret, explain and present relevant business and industry specific data. · Comfortable working in a high volume, deadline focused, customer centric environment. · Preferred Qualifications / Experience: · Transport Management CPC advantageous · Transport IT systems experience Core Competencies · Understanding Your Customers – acts as a role model in personal approach to internal and external customer goals. Takes time to understand the underlying needs of the stakeholders beyond those initially expressed. · Flexibility & Adaptability – Demonstrates understanding of how change impacts people. Anticipates resistance to change and works to support effective change initiatives. · Building Effective Relationships – Is a role model for maintaining constructive and effective relationships with others across departments and other boundaries. Demonstrates effective communication techniques and skills and is seen as a team player. · Communication & Listening – Exceptional communication skills – writes and speaks clearly in a variety of communication settlings and style. Successfully delivers messages to all levels of the business and stakeholders achieving the desired effect.
Warehouse Inventory/DCI Operative
Summary Inventory/DCI operatives are responsible for processing our drivers’ paperwork and any returned products, making sure product is properly coded and staged for put away, entering data into the warehouse management system in a fast and efficient manner. This position requires flexible starting times working any 5/7 days. The job requires working in areas with temperature and humidity variations (dry, cooler and freezer). Key Accountabilities: · Make sure drivers & customers have signed all pages of invoices and returns · Keep records of driver paperwork errors · Check all assets returned by driver · Check all returned product and make sure returns are properly coded · Run labels and tag returned product · Enter data into the warehouse management system · Make sure drivers place equipment and returns on proper pallets in the returns area · Check product list under HACCP regulations · Release manifest when driver check-in process has been completed · Keep return area clean and orderly · Communicate any problems to management in a timely manner · Other duties and responsibilities that may be assigned to you by your manager · Operate an electric power pallet truck or forklift to transport product · Follow SSOW and SOPs and immediately report any unsafe conditions · Must be able to communicate effectively at all levels of the business · Requires working efficiently, proactively and Health and Safety conscious in a fast-paced warehouse environment · Develop a good working knowledge of product, placement, and inventory control techniques and procedures · Daily cycle counting and inventory integrity across all zones · Follow procedures to comply with HACCP policy The role requires a candidate who will possess: · PC Skills: Excel, Email and Word familiar with WMS systems · Strong numerical and analytical skills required · Attention to detail and accuracy · Must be able to identify product and determine quality according to HACCP guidelines · Strong personality and effective communication skills to explain and enforce proper policies and procedures · Strong organizational skills and ability to work to tight deadlines · The ability to co-operate and get along with co-workers · Excellent interpersonal and communication skills both in person and on telephone · The ability to analyse and resolve problems effectively and efficiently · Previous inventory experience in a fast-pace warehouse environment · Experience operating an electric pallet truck or forklift · Flexibility with regards to hours of work / shift work · Strong mathematical skills needed to count product, multiply, add, subtract and understand percentages Core Competencies: · Understanding your customers – acts as a role model in personal approach to internal and external customer goals. Takes time to understand the underlying needs of the stakeholders beyond those initially expressed. · Flexibility & adaptability – demonstrates understanding of how change impacts people. Anticipates resistance to change and works to support effective change initiatives. · Building effective relationships- candidate is a role model for maintaining constructive and effective relationships with others across departments and other boundaries. Demonstrates effective communication techniques and skills and is seen as a team player. · Communication & listening – exceptional communication skills – writes and speaks clearly On Offer · Flexible working possible · Annual Leave · Service Leave · Wellbeing Day · Service Recognition · Learning & Development · STAR Award · Colleague Sysco Discount · Lifestyle Savings Platform on a number of well known brands and retailers · Enhanced Company Sick Pay · Employee Assistance Programme, and much more The duties and responsibilities outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business. Salary: from £12.29 to £ 12.89 per hour
Summary: Sysco is Ireland’s leading supplier to the food service sector, and we are currently recruiting for Warehouse Operatives to join our existing dynamic and successful team at our Cork ambient warehouse. Being a part of Irelands leading foodservice provider means, joining a team that is passionate about the world of food and dedicated to the growth and support of the industry. Warehouse Operative – Little Island, Cork Always follow the business Standard Operating Procedures and immediately advise supervisor of any unsafe conditions. · Follow procedures to comply with HACCP and Hygiene policies. · Must be able to communicate effectively at all levels of the business, as it relates to the job and to the safety regulations. · Other duties and responsibilities that may be assigned to you by your manager. Requirements · Positive, motivated individuals who want to work as part of a friendly team. · Previous experience an advantage, but not required. Salary & Benefits · €13 – €14 per hour. · Shift allowance. · Discounted food & drink accounts. · Opportunities to progress to Team Leader roles after 12 months. · 20 days leave. · Learning & development opportunities. · Bike to Work scheme. · Paid Maternity / Paternity Leave. · Group Life Scheme.