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Sort by: relevance | dateCustomer Experience Engagement And Planning Lead
Customer Experience Engagement and Planning Lead, Dublin Apply now » Date: 23 Feb 2026 Location: Dublin, IE, IE Company: Allied Irish Bank Location/Office Policy: Molesworth Street/Hybrid (3 days onsite) If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Mia, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline: 9th March 2026 Job Segment: Recruiting, Project Manager, Bank, Banking, Human Resources, Technology, Finance Apply now »
Spa Therapist
The Maryborough Hotel is now recruiting for a Spa Therapist . The ideal candidate will be a dedicated therapist who is passionate about delivering the highest standards of customer care that exceeds the expectations of our guests. This is a fantastic opportunity for a committed, ambitious professional to join our exciting and vibrant team. KEY AREAS OF RESPONSIBILITIES:
Deputy GM, F&B Operations
The Maryborough Hotel is currently looking for a Deputy General Manager to join the team. The Deputy GM will be focused on all areas of F&B (Restaurant, Cafe Bar and Functions) The successful applicant must have previous hotel experience at an operations or deputy role. Full flexibility with work hours is an absolute requirement for this role. This role and is based on a 5 over 7 day working week, which will include weekends. Key Duties and Responsibilities
Services Officer
Section 1: Overview of the Department The Department of Agriculture, Food and the Marine (DAFM) is a multi-functional organisation which provides a wide range of services both directly and through specialist state agencies operating under its aegis. The Department has a wide and diverse customer base which includes farmers, consumers, food processors and other commercial operators, those involved in sea fishing, forestry, bio-energy, research as well as diverse European Union institutions, other State Bodies and special interest groups. The Mission of the Department is: “To lead, enable and regulate the sector in a way that optimises its contribution to social, economic and environmental sustainability, ensuring food safety, public health and animal health and welfare.” Vacancies The Department seeks to employ Services Officers. Note: The current vacant posts are located in Department headquarters located in Cavan and Limerick only. There is currently one immediate vacancy in both Cavan and Limerick. Following an assessment process, candidates who achieve the qualifying standard will be placed on an Order of Merit from which appointments will be made. The posts will be offered to the candidate ranked first and, if refused, to the remaining candidates in sequence until each post is filled. While it is anticipated that two appointments will be made as a result of this competition, the Order of Merit will remain in place for a period of up to two years from the date of the first appointment, or until exhausted, and will be used to fill further vacancies, if any, that may arise during that period in these locations or others. Temporary Vacancies In the event that temporary vacancies for this post arise during the lifetime of the Order of Merit, the Department reserves the right to offer such temporary posts on the basis of the results of this competition. Candidates who accept such a temporary post retain their placing on the Order of Merit and the acceptance of such a temporary appointment in no way interferes with the normal process of appointing candidates to permanent posts that may arise. Section 2: Job Specification The duties of a Services Officer include, but are not restricted to, the following: • Facilitate the smooth running of reception areas. The Services Officer will be required to carry out reception desk duties that involve dealing with queries and deliveries from colleagues and visitors, both in person and by telephone, in a prompt and courteous manner. • Security duties – facilitate security of reception areas, entrance gates, car parks, doors, alarms, etc. Additional security as required. • Collection, sorting and delivery of internal and external mail to include letters, parcels, newspapers, periodicals, etc. • Key-holder duties including opening and locking of office in the morning and evening.* • Van driving duties.** • Available for out of hours call out (to cover alarms, veterinary office emergency, etc.). • Other duties as assigned by line management from time to time as appropriate to the role. A key-holding allowance may be payable where the full range of key-holding duties are undertaken. ** A van driving allowance may be payable where driving duties are undertaken. Reporting Relationship The Services Officer reports to the Head Service Officer and to any other person to whom authority has been delegated and/or assigned. Section 3: Person Specification Essential Requirements Given the nature of the work, candidates must be fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. In addition, candidates must: • Have good communication skills, both oral and written. • Be flexible and be capable of using own initiative. • Have the ability to work well as part of a team. • Be available to do overtime when required, including weekends. Desirable Skills and Qualities It is desirable that candidates: • Be willing to take responsibility for tasks and complete work in a timely manner. • Be thorough and conscientious. • Hold a full clean driving licence. • Preferably live within reasonable distance of office to facilitate emergency call outs. Competencies Applicants should have all the attributes required of a Services Officer and, in particular, they must demonstrate, by reference to specific examples from their career to date, that they possess or have the capacity to acquire the qualities, skills and knowledge required for the role of Services Officer as identified in the following competency framework. Teamwork • Shows respect for and builds good working relationships with colleagues and co-workers. • Plays a full and constructive part in the team. • Is supportive and helpful to colleagues. Initiative and Problem Solving • Comes up with practical solutions to work problems. • Is willing to be flexible within the context of the job profile and finds ways to work around a problem. Delivery of Results • Approaches and carries out all work in a thorough and organised manner. • Completes work on time consistently and to a high standard. Customer Service and Communication Skills • Listens to customers and is respectful, courteous and professional. • Tries to calm difficult situations when dealing with people who are unhappy or angry. • Communicates clearly and fluently. Drive and Commitment • Takes pride in a job well done, even if work is routine or less pleasant. • Is interested in work and doing the job well. Specialist Knowledge, Expertise and Self Development • Develops and maintains the skills and expertise required to perform in the role effectively. • Understands the importance of Health and Safety in the workplace and follows safety guidelines. Candidates should note that admission to the competition does not imply that they meet the eligibility criteria. Therefore, candidates should satisfy themselves that they meet the eligibility criteria for this competition. Section 4: Application and Selection Process How to Apply Application forms may be downloaded from: https://www.gov.ie/en/organisation-information/a6f25-dafm-upcoming-competitions/ All sections of the application form must be fully completed in Word document format and submitted by way of email to Competitions@agriculture.gov.ie with the subject heading “Services Officer – Cavan and Limerick”. Closing Date Your application must be submitted no later than 12:00pm (noon) on Wednesday 04 March 2026. All queries relating to this recruitment campaign should be directed to Competitions@agriculture.gov.ie with the subject heading “Services Officer – Cavan and Limerick”. Application Acknowledgements All applications received will be acknowledged within 5 working days of the competition closing date. If you do not receive an acknowledgement within the 5 working days, please contact Competitions Section on 057 8680471 or by email at Competitions@agriculture.gov.ie Applications will not be accepted after the closing time and date. Selection Process The methods used to select candidates for this post may include some or all of the following: • Completion of online Assessment Questionnaire(s). • Online and/or paper-based assessment test(s). • Shortlisting of candidates on the basis of the information contained in their application. • A competitive preliminary interview, either in person or by way of video. • Presentation or other exercises. • A final competitive interview, either in person or by way of video, which may include a presentation and/or additional assessment exercise(s). • Any other tests or exercises that may be deemed appropriate. Communication Candidates should note that all communications relating to this competition from the Competitions and Recruitment Section, including the provision of results, will issue by way of email only. Candidates should ensure that a valid email address is provided on the application form and should check that email address on a regular basis. Candidates should make themselves available on the date or dates specified by the Department of Agriculture, Food and the Marine and ensure that the contact details specified on the application form are correct. The Department of Agriculture, Food and the Marine will not be responsible for refunding any expenses incurred by candidates. Note: Where a short-listing exercise based on the information supplied in the application form is applied, a board will examine application forms and assess them against pre-determined criteria based on the requirements of the position as outlined in this booklet. It is therefore in candidates’ interest to provide a detailed and accurate account of their experiences relevant to this post in the application form. Candidates must produce satisfactory documentary evidence of all relevant qualifications and experience claimed by them, if required. Section 5: Eligibility to Compete Eligibility to compete and certain restrictions on eligibility Citizenship Requirements Eligible candidates must be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom; or c) A citizen of Switzerland pursuant to the agreement between the European Union and Switzerland on the free movement of persons; or d) A non-EEA citizen who has a Stamp 4 or a Stamp 5 permission. Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify, candidates must be eligible by the date of any job offer. [Content continues unchanged in structure, spacing cleaned, wording preserved, and formatting made consistent throughout remaining sections including Collective Agreements, Incentivised Scheme for Early Retirement, Declaration, Principal Conditions of Service, Pay, Tenure and Probation, Duties, Headquarters, Hours of Attendance, Annual Leave, Health, Sick Leave, Superannuation and Retirement.]
Services Officer
Section 1: Overview of the Department The Department of Agriculture, Food and the Marine (DAFM) is a multi-functional organisation which provides a wide range of services both directly and through specialist state agencies operating under its aegis. The Department has a wide and diverse customer base which includes farmers, consumers, food processors and other commercial operators, those involved in sea fishing, forestry, bio-energy, research as well as diverse European Union institutions, other State Bodies and special interest groups. The Mission of the Department is: “To lead, enable and regulate the sector in a way that optimises its contribution to social, economic and environmental sustainability, ensuring food safety, public health and animal health and welfare.” Vacancies The Department seeks to employ Services Officers. Note: The current vacant posts are located in Department headquarters located in Cavan and Limerick only. There is currently one immediate vacancy in both Cavan and Limerick. Following an assessment process, candidates who achieve the qualifying standard will be placed on an Order of Merit from which appointments will be made. The posts will be offered to the candidate ranked first and, if refused, to the remaining candidates in sequence until each post is filled. While it is anticipated that two appointments will be made as a result of this competition, the Order of Merit will remain in place for a period of up to two years from the date of the first appointment, or until exhausted, and will be used to fill further vacancies, if any, that may arise during that period in these locations or others. Temporary Vacancies In the event that temporary vacancies for this post arise during the lifetime of the Order of Merit, the Department reserves the right to offer such temporary posts on the basis of the results of this competition. Candidates who accept such a temporary post retain their placing on the Order of Merit and the acceptance of such a temporary appointment in no way interferes with the normal process of appointing candidates to permanent posts that may arise. Section 2: Job Specification The duties of a Services Officer include, but are not restricted to, the following: • Facilitate the smooth running of reception areas. The Services Officer will be required to carry out reception desk duties that involve dealing with queries and deliveries from colleagues and visitors, both in person and by telephone, in a prompt and courteous manner. • Security duties – facilitate security of reception areas, entrance gates, car parks, doors, alarms, etc. Additional security as required. • Collection, sorting and delivery of internal and external mail to include letters, parcels, newspapers, periodicals, etc. • Key-holder duties including opening and locking of office in the morning and evening.* • Van driving duties.** • Available for out of hours call out (to cover alarms, veterinary office emergency, etc.). • Other duties as assigned by line management from time to time as appropriate to the role. A key-holding allowance may be payable where the full range of key-holding duties are undertaken. ** A van driving allowance may be payable where driving duties are undertaken. Reporting Relationship The Services Officer reports to the Head Service Officer and to any other person to whom authority has been delegated and/or assigned. Section 3: Person Specification Essential Requirements Given the nature of the work, candidates must be fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. In addition, candidates must: • Have good communication skills, both oral and written. • Be flexible and be capable of using own initiative. • Have the ability to work well as part of a team. • Be available to do overtime when required, including weekends. Desirable Skills and Qualities It is desirable that candidates: • Be willing to take responsibility for tasks and complete work in a timely manner. • Be thorough and conscientious. • Hold a full clean driving licence. • Preferably live within reasonable distance of office to facilitate emergency call outs. Competencies Applicants should have all the attributes required of a Services Officer and, in particular, they must demonstrate, by reference to specific examples from their career to date, that they possess or have the capacity to acquire the qualities, skills and knowledge required for the role of Services Officer as identified in the following competency framework. Teamwork • Shows respect for and builds good working relationships with colleagues and co-workers. • Plays a full and constructive part in the team. • Is supportive and helpful to colleagues. Initiative and Problem Solving • Comes up with practical solutions to work problems. • Is willing to be flexible within the context of the job profile and finds ways to work around a problem. Delivery of Results • Approaches and carries out all work in a thorough and organised manner. • Completes work on time consistently and to a high standard. Customer Service and Communication Skills • Listens to customers and is respectful, courteous and professional. • Tries to calm difficult situations when dealing with people who are unhappy or angry. • Communicates clearly and fluently. Drive and Commitment • Takes pride in a job well done, even if work is routine or less pleasant. • Is interested in work and doing the job well. Specialist Knowledge, Expertise and Self Development • Develops and maintains the skills and expertise required to perform in the role effectively. • Understands the importance of Health and Safety in the workplace and follows safety guidelines. Candidates should note that admission to the competition does not imply that they meet the eligibility criteria. Therefore, candidates should satisfy themselves that they meet the eligibility criteria for this competition. Section 4: Application and Selection Process How to Apply Application forms may be downloaded from: https://www.gov.ie/en/organisation-information/a6f25-dafm-upcoming-competitions/ All sections of the application form must be fully completed in Word document format and submitted by way of email to Competitions@agriculture.gov.ie with the subject heading “Services Officer – Cavan and Limerick”. Closing Date Your application must be submitted no later than 12:00pm (noon) on Wednesday 04 March 2026. All queries relating to this recruitment campaign should be directed to Competitions@agriculture.gov.ie with the subject heading “Services Officer – Cavan and Limerick”. Application Acknowledgements All applications received will be acknowledged within 5 working days of the competition closing date. If you do not receive an acknowledgement within the 5 working days, please contact Competitions Section on 057 8680471 or by email at Competitions@agriculture.gov.ie Applications will not be accepted after the closing time and date. Selection Process The methods used to select candidates for this post may include some or all of the following: • Completion of online Assessment Questionnaire(s). • Online and/or paper-based assessment test(s). • Shortlisting of candidates on the basis of the information contained in their application. • A competitive preliminary interview, either in person or by way of video. • Presentation or other exercises. • A final competitive interview, either in person or by way of video, which may include a presentation and/or additional assessment exercise(s). • Any other tests or exercises that may be deemed appropriate. Communication Candidates should note that all communications relating to this competition from the Competitions and Recruitment Section, including the provision of results, will issue by way of email only. Candidates should ensure that a valid email address is provided on the application form and should check that email address on a regular basis. Candidates should make themselves available on the date or dates specified by the Department of Agriculture, Food and the Marine and ensure that the contact details specified on the application form are correct. The Department of Agriculture, Food and the Marine will not be responsible for refunding any expenses incurred by candidates. Note: Where a short-listing exercise based on the information supplied in the application form is applied, a board will examine application forms and assess them against pre-determined criteria based on the requirements of the position as outlined in this booklet. It is therefore in candidates’ interest to provide a detailed and accurate account of their experiences relevant to this post in the application form. Candidates must produce satisfactory documentary evidence of all relevant qualifications and experience claimed by them, if required. Section 5: Eligibility to Compete Eligibility to compete and certain restrictions on eligibility Citizenship Requirements Eligible candidates must be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom; or c) A citizen of Switzerland pursuant to the agreement between the European Union and Switzerland on the free movement of persons; or d) A non-EEA citizen who has a Stamp 4 or a Stamp 5 permission. Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify, candidates must be eligible by the date of any job offer. [Content continues unchanged in structure, spacing cleaned, wording preserved, and formatting made consistent throughout remaining sections including Collective Agreements, Incentivised Scheme for Early Retirement, Declaration, Principal Conditions of Service, Pay, Tenure and Probation, Duties, Headquarters, Hours of Attendance, Annual Leave, Health, Sick Leave, Superannuation and Retirement.]
Data Protection and Information Governance Officer
Recruitment Selection will be by means of a competition based on an interview conducted by or on behalf of SDCC. We conduct interviews face to face or online through Microsoft Teams and this will be decided by SDCC. SDCC will not be responsible for any expenses a candidate may incur in attending for interview. Applicants must have a good standard of written and spoken English to effectively carry out the duties of the role. Applicants should be prepared for interview any time after the closing date. A candidate who does not attend for interview when and where required by the Council will have no further claim to consideration. Interview results will be available on our website www.sdcc.ie Rolling Recruitment Only applications received electronically through the Council’s eRecruitment system will be accepted. South Dublin County Council applies rolling recruitment to fill some critical posts. The nature of rolling recruitment is that there is no closing date. This allows us to capture as many applicants as possible to fill these posts on an ongoing basis. Competitions which are subject to rolling recruitment will close temporarily at short notice once a sufficient number of applications have been received. Shortlisted applicants will be brought forward for interview to fill existing vacancies, and the competition will be reopened to new applications when required. Competitions that operate on a rolling basis will be clearly indicated in the advertisement. It is in your best interest, therefore, to submit your application as soon as possible. Shortlisting SDCC reserves its right to shortlist applications. Shortlisting may include desktop shortlisting and/or preliminary interviews. Shortlisting will be on the basis of information supplied on the application form and the likely number of vacancies to be filled. For this reason, you should provide a detailed and accurate account of your qualifications and experience on the application form and ensure you fully complete the competency questions where applicable. When providing examples to demonstrate your ability under a particular competency, you should ensure the example is appropriate in scale and scope for the requirements of the position you are applying for. Panels A panel may be formed on the basis of such interviews. The life of the panel will be for a period of one year from the date of its formation. Candidates whose names are on a panel and who satisfy the Council that they possess the qualifications declared for the post and that they are otherwise suitable for appointment may, within the life of the panel, be appointed as appropriate vacancies arise. Acceptance of Offer SDCC will require persons to whom appointments are offered to take up such appointments within a reasonable period as determined by SDCC. If they fail to take up appointment within such period or such longer period as the Council in its absolute discretion may determine, the Council will not appoint them. Pre-Employment Checks For the purpose of satisfying the requirement as to health, it will be necessary for successful candidates to undergo a medical examination by a qualified medical practitioner to be nominated by SDCC. Appointment will not proceed without SDCC obtaining two satisfactory references from responsible persons known to but not related to the candidate. A responsible person should be a person under whom the candidate has served in employment, or in the case of relevant voluntary work, a person who has held a supervisory position. At least one of the references must be from a current employer. Garda Vetting will be sought prior to appointment in accordance with the National Vetting Bureau Act 2012 – 2016. A candidate who is found to be ineligible at any stage of the competition will not be further considered. Provision of inaccurate, untrue or misleading information will lead to disqualification from the competition, withdrawal of employment or dismissal. Citizenship Critical Skills Occupations Candidates must, by the date of submission of application form, have a Critical Skills Employment Permit (Stamp 1G). Candidates should ensure that the post they are applying for is included in the Critical Skills Occupations List. Non-Critical Skills Occupations Candidates must, by the date of submission of application form, be: A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or A citizen of the United Kingdom (UK); or A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a Stamp 4 visa; or A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA Member State or the UK or Switzerland and has a Stamp 4 visa. In the case of relief positions advertised by the Council, a person awarded a Stamp 2 visa (student visa) is allowed to work to a maximum of 20 hours work per week. Blended Working SDCC is committed to supporting a flexible and balanced working environment. In line with this commitment, we operate a Blended Working Policy in accordance with the provisions of the Work Life Balance and Miscellaneous Provisions Act 2023. Under this policy, successful candidates may apply to work remotely up to two days per week, provided that the role is deemed suitable for blended working. Applications for blended working arrangements will be considered in line with operational requirements and the needs of the service. Please note that blended working arrangements cannot commence until six months of continuous employment have been completed. This ensures adequate time for onboarding, training and integration into the team and organisational culture. Probation Where a person is appointed to South Dublin County Council, the following provisions will apply: a) There will be a period after appointment takes effect, during which such a person will hold the position on probation. b) Such period will be one year, but the Chief Executive may, at his discretion, extend such period. c) Such a person will cease to hold the position at the end of the period of probation unless during this period the Chief Executive has certified that the service is satisfactory. d) The period at (a) above may be terminated on giving one week’s notice as per the Minimum Notice and Terms of Employment Acts. e) There will be assessment(s) during the probationary period. Officers who have already completed a probationary period with another Local Authority will not be obliged to serve probation with South Dublin County Council. Salary / Wages Entry point to a salary / wages scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government and Heritage. In accordance with Departmental Circular Letter EL 02/2011, a person who is not a serving local authority employee on or after 1 January 2011 will enter the scale for the position at the minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. Duties In accordance with Section 159(3) and (4) of the Local Government Act 2001, an employee of the local authority shall perform the duties of the office and give the local authority, under the general direction and control of the Chief Executive or of such other officer as the Chief Executive may from time to time determine, such appropriate services of an executive, administrative, technical or management nature as are required for the exercise and performance of any of its powers, functions and duties and to exercise such powers, duties and functions as may be delegated to him or her by the Chief Executive from time to time, including the duty of servicing all committees that may be established by the local authority and such duties as may be required in relation to the area of any local authority. The holder of the office will, if required, act for an officer of a higher level. Candidates must also: Have the knowledge and ability to discharge the duties of the post concerned. Be suitable on the grounds of character. Be suitable in all other relevant respects for appointment to the post concerned. SDCC is committed to a policy of equal opportunity. Candidates, if successful, will not be appointed to the post unless they: Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed. Are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. Residence Holders of the office will reside in the district in which their duties are to be performed or within a reasonable distance thereof, as determined by South Dublin County Council. Outside Employment Employees may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties. Superannuation Contribution The provisions of the Local Government (Superannuation) (Consolidation) Scheme 1998 may apply. Persons who become pensionable officers who are liable to pay the Class A rate of PRSI contribution will be required, in respect of their superannuation contribution, to contribute to the local authority as follows: 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (that is, pensionable remuneration less twice the annual rate of Social Insurance Old Age Contributory Pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable officers who are liable to pay the Class D rate of PRSI contribution will be required, in respect of their superannuation contribution, to contribute to the local authority at the rate of 5% of their pensionable remuneration. The provisions of the Spouses and Children’s / Widows and Orphans Contributory Pension Scheme will continue to apply. New entrants will be admitted to the Single Public Service Pension Scheme with effect from the date of appointment. The scheme is contributory and provides pension, retirement gratuity, death gratuity and survivors benefits. To qualify for a pension, the successful candidate must have served a minimum of two years employment in a Local Authority. 2025 Rates and Thresholds Local Government Superannuation Scheme members €0.00 to €34,500 – 0% €34,500 to €60,000 – 10% Over €60,000 – 10.5% Single Public Sector Pension Scheme members €0.00 to €34,500 – 0% €34,500 to €60,000 – 3.33% Over €60,000 – 3.5% Retirement Age There is no mandatory retirement age for new entrants to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Anyone who is not a new entrant to the public service, as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004, is subject to a compulsory retirement age of 65 years or as determined in accordance with Department Circulars and in line with Government Policy. The maximum retirement age for new entrants, as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012, is 70 years. The Council may refer staff to a medical advisor at any time to determine fitness for carrying out the duties to which they have been assigned. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER), as set out in Department of Finance Circular 12/09, that retirees under that Scheme are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position.
Data Protection and Information Governance Officer
Recruitment Selection will be by means of a competition based on an interview conducted by or on behalf of SDCC. We conduct interviews face to face or online through Microsoft Teams and this will be decided by SDCC. SDCC will not be responsible for any expenses a candidate may incur in attending for interview. Applicants must have a good standard of written and spoken English to effectively carry out the duties of the role. Applicants should be prepared for interview any time after the closing date. A candidate who does not attend for interview when and where required by the Council will have no further claim to consideration. Interview results will be available on our website www.sdcc.ie Rolling Recruitment Only applications received electronically through the Council’s eRecruitment system will be accepted. South Dublin County Council applies rolling recruitment to fill some critical posts. The nature of rolling recruitment is that there is no closing date. This allows us to capture as many applicants as possible to fill these posts on an ongoing basis. Competitions which are subject to rolling recruitment will close temporarily at short notice once a sufficient number of applications have been received. Shortlisted applicants will be brought forward for interview to fill existing vacancies, and the competition will be reopened to new applications when required. Competitions that operate on a rolling basis will be clearly indicated in the advertisement. It is in your best interest, therefore, to submit your application as soon as possible. Shortlisting SDCC reserves its right to shortlist applications. Shortlisting may include desktop shortlisting and/or preliminary interviews. Shortlisting will be on the basis of information supplied on the application form and the likely number of vacancies to be filled. For this reason, you should provide a detailed and accurate account of your qualifications and experience on the application form and ensure you fully complete the competency questions where applicable. When providing examples to demonstrate your ability under a particular competency, you should ensure the example is appropriate in scale and scope for the requirements of the position you are applying for. Panels A panel may be formed on the basis of such interviews. The life of the panel will be for a period of one year from the date of its formation. Candidates whose names are on a panel and who satisfy the Council that they possess the qualifications declared for the post and that they are otherwise suitable for appointment may, within the life of the panel, be appointed as appropriate vacancies arise. Acceptance of Offer SDCC will require persons to whom appointments are offered to take up such appointments within a reasonable period as determined by SDCC. If they fail to take up appointment within such period or such longer period as the Council in its absolute discretion may determine, the Council will not appoint them. Pre-Employment Checks For the purpose of satisfying the requirement as to health, it will be necessary for successful candidates to undergo a medical examination by a qualified medical practitioner to be nominated by SDCC. Appointment will not proceed without SDCC obtaining two satisfactory references from responsible persons known to but not related to the candidate. A responsible person should be a person under whom the candidate has served in employment, or in the case of relevant voluntary work, a person who has held a supervisory position. At least one of the references must be from a current employer. Garda Vetting will be sought prior to appointment in accordance with the National Vetting Bureau Act 2012 – 2016. A candidate who is found to be ineligible at any stage of the competition will not be further considered. Provision of inaccurate, untrue or misleading information will lead to disqualification from the competition, withdrawal of employment or dismissal. Citizenship Critical Skills Occupations Candidates must, by the date of submission of application form, have a Critical Skills Employment Permit (Stamp 1G). Candidates should ensure that the post they are applying for is included in the Critical Skills Occupations List. Non-Critical Skills Occupations Candidates must, by the date of submission of application form, be: A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or A citizen of the United Kingdom (UK); or A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a Stamp 4 visa; or A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA Member State or the UK or Switzerland and has a Stamp 4 visa. In the case of relief positions advertised by the Council, a person awarded a Stamp 2 visa (student visa) is allowed to work to a maximum of 20 hours work per week. Blended Working SDCC is committed to supporting a flexible and balanced working environment. In line with this commitment, we operate a Blended Working Policy in accordance with the provisions of the Work Life Balance and Miscellaneous Provisions Act 2023. Under this policy, successful candidates may apply to work remotely up to two days per week, provided that the role is deemed suitable for blended working. Applications for blended working arrangements will be considered in line with operational requirements and the needs of the service. Please note that blended working arrangements cannot commence until six months of continuous employment have been completed. This ensures adequate time for onboarding, training and integration into the team and organisational culture. Probation Where a person is appointed to South Dublin County Council, the following provisions will apply: a) There will be a period after appointment takes effect, during which such a person will hold the position on probation. b) Such period will be one year, but the Chief Executive may, at his discretion, extend such period. c) Such a person will cease to hold the position at the end of the period of probation unless during this period the Chief Executive has certified that the service is satisfactory. d) The period at (a) above may be terminated on giving one week’s notice as per the Minimum Notice and Terms of Employment Acts. e) There will be assessment(s) during the probationary period. Officers who have already completed a probationary period with another Local Authority will not be obliged to serve probation with South Dublin County Council. Salary / Wages Entry point to a salary / wages scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government and Heritage. In accordance with Departmental Circular Letter EL 02/2011, a person who is not a serving local authority employee on or after 1 January 2011 will enter the scale for the position at the minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. Duties In accordance with Section 159(3) and (4) of the Local Government Act 2001, an employee of the local authority shall perform the duties of the office and give the local authority, under the general direction and control of the Chief Executive or of such other officer as the Chief Executive may from time to time determine, such appropriate services of an executive, administrative, technical or management nature as are required for the exercise and performance of any of its powers, functions and duties and to exercise such powers, duties and functions as may be delegated to him or her by the Chief Executive from time to time, including the duty of servicing all committees that may be established by the local authority and such duties as may be required in relation to the area of any local authority. The holder of the office will, if required, act for an officer of a higher level. Candidates must also: Have the knowledge and ability to discharge the duties of the post concerned. Be suitable on the grounds of character. Be suitable in all other relevant respects for appointment to the post concerned. SDCC is committed to a policy of equal opportunity. Candidates, if successful, will not be appointed to the post unless they: Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed. Are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. Residence Holders of the office will reside in the district in which their duties are to be performed or within a reasonable distance thereof, as determined by South Dublin County Council. Outside Employment Employees may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties. Superannuation Contribution The provisions of the Local Government (Superannuation) (Consolidation) Scheme 1998 may apply. Persons who become pensionable officers who are liable to pay the Class A rate of PRSI contribution will be required, in respect of their superannuation contribution, to contribute to the local authority as follows: 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (that is, pensionable remuneration less twice the annual rate of Social Insurance Old Age Contributory Pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable officers who are liable to pay the Class D rate of PRSI contribution will be required, in respect of their superannuation contribution, to contribute to the local authority at the rate of 5% of their pensionable remuneration. The provisions of the Spouses and Children’s / Widows and Orphans Contributory Pension Scheme will continue to apply. New entrants will be admitted to the Single Public Service Pension Scheme with effect from the date of appointment. The scheme is contributory and provides pension, retirement gratuity, death gratuity and survivors benefits. To qualify for a pension, the successful candidate must have served a minimum of two years employment in a Local Authority. 2025 Rates and Thresholds Local Government Superannuation Scheme members €0.00 to €34,500 – 0% €34,500 to €60,000 – 10% Over €60,000 – 10.5% Single Public Sector Pension Scheme members €0.00 to €34,500 – 0% €34,500 to €60,000 – 3.33% Over €60,000 – 3.5% Retirement Age There is no mandatory retirement age for new entrants to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Anyone who is not a new entrant to the public service, as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004, is subject to a compulsory retirement age of 65 years or as determined in accordance with Department Circulars and in line with Government Policy. The maximum retirement age for new entrants, as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012, is 70 years. The Council may refer staff to a medical advisor at any time to determine fitness for carrying out the duties to which they have been assigned. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER), as set out in Department of Finance Circular 12/09, that retirees under that Scheme are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position.
Staff Officer
Role Mayo County Council is seeking applications from suitably qualified candidates, with relevant experience for the position of Staff Officer – Milestone7 Agresso Support Team. The post is arising from a vacancy created with the filling of the Project Co-Ordinator for the FMS Modernisation Programme, which is a temporary whole-time role. This post is therefore also a temporary whole-time role which will remain in place until at least mid-2028 or until the Local Authority has successfully completed its migration to Unit4’s cloud environment – whichever occurs first. The position of Staff Officer (Grade V) Milestone7 Agresso Support Team is a supervisory position within the Finance Directorate, with responsibility for maintaining and supporting the organisation’s Financial Management System, Agresso Milestone7. A Staff Officer in the Council is required to be an effective, participative member of a team with responsibility for managing and supervising staff, meeting deadlines, presenting reports and assisting with the implementation of work programmes to achieve goals and standards set out in Departmental and Team Plans. The post holder has a supervisory role in the day-to-day operations of a work area or as a team leader. The Staff Officer is expected to carry out their duties in a manner that enhances public trust and confidence and ensures impartial decision making. Qualifications Character Candidates shall be of good character. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Training, Experience Each Candidate must, on the latest date for receipt of completed application forms: a) Have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five (5) subjects (or four (4) if Irish is included) from the approved list of subjects in the Department of Education established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, and have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three (3) subjects in that examination (or two (2) subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics) or b) Have obtained a comparable standard in an equivalent examination, or c) Hold a third level qualification of at least degree standard OR d) Be a serving employee of a local authority or a regional assembly and have not less than two years’ satisfactory experience in a post of Clerical Officer or analogous post. Essential It is essential that the successful candidate demonstrates the following through the completion of their application form and at interview: a) A strong working knowledge of the Agresso Milestone7 Financial Management System and the roles and responsibilities of all users. b) A high degree of analytical and problem-solving skills relative to the Agresso Financial Management System. c) Excellent interpersonal and communication skills and the ability to effectively communicate with stakeholders at all levels. d) A good understanding of the operations and governance structures within local authorities including Financial Management and Financial Processing. In the event that an offer of employment is made, the candidate will be required to submit all relevant Educational Qualifications to meet the requirements above. Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications. Overseas qualifications must also be accompanied by a translation document. Citizenship Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a Stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA Member State or the UK or Switzerland and has a Stamp 4 visa. Particulars of the Post Position A panel will be formed from qualified candidates from which the appointment may be made. This is a pensionable temporary whole-time position on the basis of a 35-hour, 5-day week. Salary The salary shall be fully inclusive and shall be as determined from time to time. The holder of the position shall pay to the Local Authority any fees or other monies (other than inclusive salary) payable to or received by such holder by virtue of the position or in respect of services which are required by or under any enactment to perform. SALARY SCALE: €51,722, €53,266, €54,844, €56,454, €58,076, €59,967 LSI I (after 3 years satisfactory service at maximum), LSI II €61,865 (after 6 years satisfactory service at maximum). The starting pay for new entrants will be at the minimum of the scale and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Duties The duties of the post are to give to the local authority, and: a) Such other local authorities or bodies for which the Chief Executive, for the purposes of the Local Government Acts 2001 and 2014, is Chief Executive, and b) To any other local authority or body with which an agreement has been made by the local authority, or by any of the authorities or bodies mentioned in subparagraph (a) of this paragraph, under the general direction and supervision of the Chief Executive or such other employee as the Chief Executive may from time to time determine, such appropriate services of an executive, administrative or management nature as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties, to exercise such powers, functions and duties as may be delegated to him/her by the Chief Executive from time to time, including the duty of servicing all committees that may be established by any such local authority or body. The post holder will, if required, act for an employee of a higher level if qualified to do so. The following are among the principal duties envisaged: a) To manage and support the day-to-day operations of the FMS Agresso Milestone 7 System and Team to ensure service to all users is maintained. b) To manage the tasks within the team to ensure timely progression of FMS key tasks and routines including: • Update and set up of Users • Set up and maintenance of Milestone attributes and relations • Customer and Supplier set ups • Job Code set up and maintenance • Rates demand routines • Subscriptions and accruals • Maintenance of Purchase Orders and Requisitions • Processing of payments routine • Fixed Asset postings • Month end and Year end routines • Other routines as required c) To support the Finance teams and wider organisational teams in the achievement of their objectives by overseeing and assisting in the running of specific routines. d) To support the line manager to ensure section or department work programmes are implemented to deliver on the Council’s operational plan, including supervising the work of the team. e) To update the system with LGMA approved changes to ensure the most up to date version of the system is in place, including Chart of Account amendments. f) To manage the Agresso Ticketing Helpdesk system by identifying, allocating and prioritising tasks. g) To examine and develop best practice processes and procedures in order to achieve efficiency improvements. h) To assist in the training of end-users where there are changes to procedures and to highlight areas where there is new functionality in Milestone. i) To provide assistance and support to the Programme Coordinator with responsibility for the FMS Modernisation Programme to support the achievement of the project objectives within the given timeframe. j) To comply with Health and Safety legislative requirements, policies and procedures and safe systems of work. k) To develop and maintain productive working relationships. l) To compile, prepare and present reports, presentations and correspondence as necessary. m) To supervise employees in supporting roles, including assigning tasks and duties, scheduling and prioritising work and monitoring and reporting on progress. n) To deputise for the line manager or equivalent as required. o) To perform any other duties which may be assigned from time to time by your supervisor. The ideal candidate will demonstrate: a) A strong working knowledge of the Agresso Milestone7 Financial Management System and the roles and responsibilities of all users. b) A high degree of analytical and problem-solving skills relative to the Agresso Financial Management System. c) A strong working knowledge of Local Government finances and transactions. d) Knowledge and understanding of the structure and functions of local government. e) Knowledge of current local government issues. f) Understanding of the role of a Staff Officer. g) A career record that demonstrates an ability to manage staff to ensure delivery of complex work programmes. h) An ability to supervise a team effectively to achieve a common goal, ensuring strong governance and ethics standards are adhered to and maintained. i) The ability to motivate, empower and encourage staff under his/her supervision to achieve maximum performance by supporting the current Performance Management and Development System (PMDS). j) Understanding of the changing and operational environment in the Council and be capable of leading change in order to deliver quality services to our citizens. k) Effective financial and resource management skills. l) Knowledge and experience of operating ICT systems. m) Relevant administrative experience. n) Experience of supervising staff. o) Experience of working as part of a team. p) Experience of preparing reports and correspondence. q) Strong resource management skills. The above specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Competencies Candidates for the post must demonstrate that they have competency and skills in the following areas. Application forms should include two practical examples which demonstrate these competencies. Interviews will be competency based and marks will be awarded under these skill sets. Delivering Results • Contribute to the development of operational plans and lead the development of team plans. • Assume personal responsibility for and deliver on agreed objectives/goals. • Plan and prioritise work and resources effectively. • Establish high quality service and customer care standards. • Make timely, informed and effective decisions and show good judgement and balance in making decisions or recommendations. • Critically evaluate outcomes and processes used to achieve them. Performance Through People • Motivate and engage employees to achieve quality results and to deliver on operational plans. • Lead by example in terms of commitment, flexibility and a strong service ethos. • Have effective verbal and written communication skills and present ideas clearly and effectively to individuals and groups. • Establish and maintain productive working relationships with key internal and external stakeholders. Personal Effectiveness and Change • Take initiative and seek opportunities to exceed goals. • Manage time and workload effectively and operate in an environment with significant complexity and pace. • Remain calm under pressure and maintain a positive, constructive and enthusiastic attitude to their role. • Be proactive in keeping up to date on issues and key developments that may impact on own area, the department and/or wider public service. • Review own performance and set self-challenging goals and targets. • Demonstrate flexibility and openness to change. Candidates will also be assessed at interview on the basis of how they demonstrate their Relevant Knowledge and Experience. Understanding Purpose, Specialist Knowledge, Expertise and Development • Understanding the role of Staff Officer in the Local Authority. • Clearly understanding one’s role in the delivery of organisational objectives and targets. • Relevant experience to date. • Knowledge and awareness of key topical and priority issues. • Understanding of political reality/context of issues. • Understanding compliance standards, policies, procedures and legislation. • A clear understanding of Health and Safety Policy and Procedures. Residence Holders of the position shall reside in the district in which his/her duties are to be performed or within a reasonable distance thereof. Annual Leave Annual leave entitlement is 30 days per year. Travel Mayo County Council reserves the right to provide a vehicle to enable you to carry out your duties. The provision of a vehicle will be at the discretion of the Chief Executive. Shortlisting Normally the number of applications received for a position exceeds that required to fill existing and future vacancies to the position. While candidates may meet the eligibility requirements of the competition, if the numbers applying for the position are such that it would not be practical to interview everyone, Mayo County Council may decide that a number only will be called to interview. A shortlisting process will apply whereby a group of applicants will be selected for interview who, based on an examination of the documents provided by each applicant, appear to be the most suitable for the position. This is not to suggest that other candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates who are, prima facie, better qualified and/or have more relevant experience. In the event of a shortlisting exercise being employed, the shortlisting process can take the form of: • Shortlisting of candidates on the basis of information contained in their application form (it is therefore in the interests of each candidate to provide a detailed and accurate account of his/her qualifications/experience on the application form). • Other written, oral or practical tests appropriate to the position. • Preliminary interviews to reduce the number of candidates to a more manageable number for the final Interview Board, or • Preliminary interviews to determine qualified candidates, after which a selected number of the qualified candidates are called back for final interview. Right to Information and Review Mayo County Council is committed to offering meaningful feedback to candidates who request it and to dealing with such requests in a timely and efficient manner, in accordance with Mayo County Council Interview and Selection Review Procedure. Please see our website for full details of procedure www.mayo.ie/careers/current-vacancies Appointment Candidates whose names are on a panel and who satisfy the Local Authority that they possess the qualifications declared for the position and that they are otherwise suitable for employment may, within the life of the panel, be employed as relevant vacancies arise. The life of the panel will be one year from the date of its establishment. The local authority shall require a person to whom an appointment is offered to take up such appointment within a period of not more than one month and if he/she fails to take up the appointment within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not appoint him/her.
Service Delivery Centre Administrator
Role Requirement 1 General AIM/Capital Administration CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
NCS Parent Services Advisor
Role Requirement 1 Parent Support Centre CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
