Jobs
Sort by: relevance | dateCustomer Service Agent
Role Summary: Joining a team of 7 Customer Service Representatives and a Team Lead. The customer service agent is a ‘people Person’ and provides a professional and customer-focused skill set. The customer service agent helps our customers by providing information on our products and service, answer questions, and managing complaints. Customer Service Representative Responsibilities: · Maintaining a positive, empathetic, and professional attitude toward customers. · Responding promptly to customer inquiries. · Handling a high volume of calls · Communicating with customers via on the phone, email, live chat, or face-to-face. · Acknowledging and resolving customer concerns. · Communicating and coordinating with colleagues, as necessary. · Providing feedback on the efficiency of the customer service process. · Ensure customer satisfaction and provide professional customer support. Skills and Experience required : · Gained at least one years’ relevant experience preferably in a customer service environment. · Have good communication skills with an excellent telephone manner. · Have demonstrated a good working knowledge of Excel and Word. · Organised, diplomatic and a good team player. · A proven ability to work to targets and timelines. Terms:
Executive Assistant
JOB SUMMARY Working in a dynamic and challenging environment, the Executive Assistant role is the key support function for the Milestone team. The Executive Assistant is a full-time office-based role, primarily responsible for organising the time commitments of the Milestone CEO and the Leadership team and ensuring the smooth running of meetings, travel, events and office management. To succeed, the Executive Assistant must pay meticulous attention to detail, demonstrate strong communication skills, be commercially focused, and be adept at managing multiple, competing priorities simultaneously. ABOUT AERCAP AerCap is the global leader in aviation leasing with one of the most attractive order books in the industry. AerCap serves approximately 300 customers around the world with comprehensive fleet solutions. AerCap is listed on the New York Stock Exchange (AER) and has its headquarters in Dublin with offices in Shannon, Miami, Singapore, Memphis, Amsterdam, Shanghai, Dubai, and other locations around the world. ABOUT MILESTONE Milestone, an AerCap company, is the world’s leading helicopter leasing and financing company. Milestone has over 50 customers in more than 35 countries, serving a variety of industries, including offshore oil and gas, search and rescue, emergency medical services, police surveillance, mining, fire-fighting, and other utility missions. ESSENTIAL FUNCTIONS • Diary and Calendar Management and ensure accurate and timely management of all meetings • Manage business events, conferences and travel including flights, visas, and accommodation at an international level • Organize and manage corporate and communication events in coordination with internal functions and external parties (Including international site visits, venue and accommodation searches). Control budget and manage compliance process with suppliers • Coordinate itineraries for visiting executives (including organisation of meetings; catering arrangements; transportation arrangements; preparing and distribution of detailed itineraries) • Organising and attending meetings, and ensuring the Leadership team are prepared for meetings • Handle work of a highly confidential and sensitive nature • Manage and resolve queries on behalf of the Leadership team • Production of a variety of documents, email, and presentation materials • Compilation and analysis of invoices, expenses and assistance in budgetary control where required • Develop efficient and effective management information systems and procedures that allow swift and easy access to key documents and files • Contact database management • Email management as required • Minute taking • Manage ad-hoc special projects as required • Provide assistance where required to wider team in populating presentations and reports, in line with the policies and procedures • Maintenance of supplier agreements JOB REQUIREMENTS, QUALIFICATIONS, and COMPETENCIES Educational/ Experience • Third level qualification desirable or relevant experience • Corporate experience essential • Aircraft Leasing industry experience desirable • 5+ years’ experience supporting senior executives Technical/Functional • Minute taking and report writing • Presentation drafting • Must have demonstrable experience working on projects and initiatives • Fluent English both written and oral • Excellent MS office skills, including Word, Excel and PowerPoint Additional competencies • Self-starter with confidence and commitment to professional delivery • Excellent communication skills • Highly motivated and flexible individual • Excellent attention to detail with a focus on results and efficiency • Excellent organisational and time management skills • Ability to work under pressure, often with tight timescales and often with a limited brief • Flexibility in working hours to accommodate demands of different time zones • Accustomed to working with senior executives and sensitive data • Tech Savvy • Ability to travel internationally independently and report back efficiently WE OFFER • Challenging job in a dynamic business environment. • Interesting colleagues with different backgrounds from all over the world. • An opportunity to become part of the dynamic world of aircraft finance with the largest aircraft lessor in the world. • An attractive employment package with a competitive salary and excellent working conditions.
Administrative Assistant
Main Purpose of Job The positions will focus on delivering the core operations of the Payroll & Expenses Office, driving rigour and efficiencies into our processes and supporting the automation of key activities. Main Duties and Responsibilities • Play key role in the execution of the PEO’s core deliverables. This includes the accurate and timely processing of weekly, monthly, hourly paid staff, pensioners, scholarships and expense pay-runs. • Managing assigned tasks and prioritising competing tasks in order to ensure that they are completed on time and to a high standard with excellent attention to detail. • Implement the automation of key activities. Initiate and drive rigour/improvements to processes and systems including detailed system specifications, implementation, development and testing. Test periodic system patch release updates. • Make considered decisions on how to resolve problems and move forward. Handle complex issues that require judgement and engagement with stakeholders. • Maintain and ensure the accuracy of payroll and expense-related training guides, forms, and associated website/SharePoint information, regularly updating content as needed. • Support the inducting of new staff members. Supervise staff and day-to-day operations when required to do so. • Directly liaise with HR while performing ongoing data reviews for each payment run to minimise the risk of incorrect payment for each category of payee for which the PEO is responsible. • Support the PEO in meeting the requirements of the relevant Government agencies (e.g., Revenue, Social Welfare, etc.). • Assist with auditor (both Internal and External) and funder queries in a timely and accurate manner. • Maintain own knowledge of relevant University Policies and Procedures. Keep up to date with developments in Revenue reporting, tax, social welfare, wage agreements, accounting procedures, IT, etc. • Safeguarding of the University’s interests in the processing and payment of pay runs, ensuring compliance with best practice, policy, internal controls and applicable statutory regulations. • Positively engage in the public relations aspect of the PEO in a mature and tactful manner. Build strong relationships with key stakeholders and deliver exceptional customer service. Ensure confidentiality at all times. • Any other related duties as specified by the Payroll and Expenses Office Manager and/or the Expenditure Manager and/or Financial Accountant/DFA. Requirements for the Role The successful candidate(s) will demonstrate the eligibility requirements below in terms of qualification, skills and experience: Essential Criteria • At a minimum, passes in 5 subjects at Leaving Certificate level (or equivalent) • A payroll/accounting/business qualification • A minimum of two years of employment experience providing high-level administrative support in a challenging finance environment • Proven experience in delivering and managing large and complex pay runs in a fast-paced environment • Payroll/Accounting experience including detailed knowledge of PAYE, PRSI, USC rules, etc. • Strong Excel skills (shortlisted candidates will be required to complete an Excel assessment) • Excellent IT skills with proficiency in MS Office suite • Proven ability to work as part of a team • Competence and ability to operate a high degree of initiative, as the post holder will on occasion be required to make decisions without direct supervision • Ability to interact and communicate effectively with University staff, auditors and other external parties • Accuracy in processing and attention to detail • Flexibility is required for these roles; note that restrictions on annual leave may apply during busy periods Desirable Criteria • Experience in the public sector/higher education sector • Experience in delivering customer-focused service • Experience using the Core Payroll System The above criteria will be utilised to shortlist and select candidates for interview. Salary: €42,774 – €59,401 (applicable to new entrants effective from January 2011) and in accordance with the terms and conditions of the University’s Remuneration policy.
Staff Officer
The Staff Officer is the first level of line management within the local authority administrative grades. A Staff Officer has a supervisory role in the day to day operations and management of a work area, section or team. The Staff Officer also works as part of a wider multi-disciplinary team within one of the local authority Directorates, to provide administrative support and quality customer service across the broad range of local authority front line and internal services. Front line services include social housing; transportation infrastructure; environmental protection; water, wastewater, recreation, amenity and cultural services such as the arts and public library service. Internal services include corporate, finance, IT and human resource functions. Local Authorities also play a key role in supporting economic development and enterprise promotion at local level. The Staff Officer is also charged with implementing work programmes to achieve goals, targets and standards as set out in the Departmental and Team Development Plans, Corporate Plan and Annual Service Delivery Plan. The Staff Officer will generally work under the direction and management of an Administrative Officer or Senior Executive Officer and may from time to time, be required to deputise for a more senior grade. The successful candidate will therefore require excellent administrative, communications and people management skills as the role entails assuming supervisory and budgetary responsibility for a particular division or function of the local authority. The ideal candidate will therefore be a highly motivated person, with a strong sense of commitment to delivering quality public services willing to take on a challenge. The Staff Officer is expected to carry out their duties in a manner that enhances public trust and confidence and ensures impartial decision making at all time. ESSENTIAL REQUIREMENTS FOR THE POST Candidates are required to demonstrate the following knowledge, understanding & experience relevant to the post: 4. Work Base: Offaly County Council reserves the right to assign you to any department or premises in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or other compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. 5. Working Hours: The working hours at present provide for a five day, thirty-five hours working week, hours may vary from time to time. The working hours may be reviewed at any time by the Council. The post may require flexibility in working outside of normal hours, including at weekends, as necessary. No additional remunertation will be paid in respect of such activities. The provisions of Offaly County Council’s Time and Attendance Policy is applicable to this grade at the current time. A flexible working hours system is in operation subject to the terms and conditions of the Time and Attendance Policy. 6. Annual Leave: The current annual leave entitlement is 30 days. Granting of annual leave, payment for annual leave and arrangement for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997 (as amended) 7. Sick Leave: The terms of the Public Service Sick Pay Scheme will prevail. 8. Probation: Appointees will be on probation for the first year of employment. The terms of the Offaly County Council Probation Policy will apply. 9. Superannuation: Public Service Pensions (Single Scheme and Other Provisions) Act 2012 : New members joining the Public Sector on or after 1st January, 2013 will be required to join the Single Public Service Pension Scheme. The Single Scheme applies to all pensionable first-time entrants to the Public Service as well as to former public servants returning to the public service after a break of more than 26 weeks. A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 3% of their pensionable remuneration plus 3.5%, of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). This includes a contribution to a Spouse’s and Children’s Scheme. Pension and retirement lump sum based on career-average pay, pensions will be co-ordinated with the State Pension Contributory (SPC). For persons who commenced public sector employment prior to 1st January 2013: Persons who become pensionable employees of a local authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (ie. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable employees of a local authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable employees of a local authority will be required in respect of the Local Government (Spouses and Childrens Contributory Pension) Scheme to contribute to the local authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme. 10. Retirement: Public Service Pensions (Single Scheme and Other Provisions) Act 2012: The compulsory retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 is 70 years. Minimum pension age of 66 years, rising to 67 years and 68 years in line with State Pension age changes, is applicable. Public Service Superannuation (Miscellaneous Provisions) Act, 2004: There is no mandatory retirement age for ‘New Entrants’ from 1st April, 2004 to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. 65 years is the minimum age at which a person may be paid. As a new entrant to the public service, under the terms of this legislation, new entrants will not be required to retire on grounds of age. Anyone who is not a ‘New Entrant’ to the public service, defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004 is subject to compulsory retirement age of 65 years. 11. Travel: Holders of the post shall hold a full driving licence for class B vehicles and shall drive a motor car in the course of their duties and for this purpose, provide and maintain a car to the satisfaction of the local authority. Travelling expenses and subsistence expenses necessarily incurred in the course of official duties will be refunded in accordance with appropriate rates in line with the relevant Department circulars and Local Authority Travel and Subsistence Policy. Offaly County Council, as employer, must be indemnified on your insurance policy. If during your employment, your licence is revoked, even temporarily, or if you receive endorsements on your licence, which may affect your duties, you are obliged to notify the Council immediately.
Customer Support Representative
About the company Playrix is one of the most successful mobile game development companies in the world. In terms of mobile application revenue, we rank first in Europe and are in the top 3 worldwide. Our games have been installed 2.3 billion times (that's a third of the world's population!) and more than 30 million people around the world play them every day. Team, about the role Come and be a part of the exciting world of mobile game support at Playrix! We specialize in licensing, promoting, and marketing mobile games developed by Playrix, one of the world's top ten highest-grossing mobile developers. We are currently seeking a dynamic Customer Support Representative based in Ireland . By joining us, you’ll have the opportunity to help and support players in games enjoyed by millions of people around the world. The schedule is part-time — 20 hours per week, from 10:00 p.m. to 2:00 a.m. (Ireland time). Tasks
Health & Safety Administrator
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large. What is the role about? This role will support the HR team in ensuring the efficient and effective delivery of HR-related activities across the Campus. This position requires exceptional attention to detail, the ability to manage high volumes of sensitive data, and a strong understanding of both HR and health and safety administrative processes. This position offers the opportunity to contribute in a meaningful way to the continued success of our growing and diverse Campus. Which tasks will you perform?
Stock Controller
Are you a detail-driven, organised professional who thrives in a busy, hands-on environment? We are seeking an experienced Stock Controller to join our Sheet Metal Department at our Burnfoot and help keep our operations running smoothly. As our Stock Controller, you will play a vital part in managing inventory accuracy, ensuring stock availability, and supporting efficient daily operations. You will join a close-knit, collaborative team where your work genuinely matters. This isn’t a box-ticking stock role, you will have real input into how inventory is managed, how processes can be improved, and how operations can run better. Key responsibilities:
Associate Dentist
We have an exciting opportunity for an Associate Dentist to be part of our family run group of Practices and to join our team in Henry Street, Ballymena. We are currently welcoming Denplan patients at this practice and we are searching for an Associate to deliver this service. We pride ourselves on offering an excellent quality of care and service to our patients. We can offer:
Head Of Learning Academy
Head of Learning Academy Permanent Post, 36 hours per week ABOUT US We take great pride in Inspiring. Transforming. Enriching lives. Each member of staff has an important role to play in ensuring that our students and business clients get the very best of quality education. Our working environment is a dynamic, challenging and rewarding one. We need the best talent to help us become a world leader. As well as a challenging role which will add value to your CV you will get an attractive renumeration package, access to professional development opportunities and the chance to work with some of the best in the education sector. We currently have a vacancy for a Head of Learning Academy. JOB PURPOSE For further information on the main duties and responsibilities of this role, please see attached Job Description. Please note the college will be closed from Monday 22nd December 2025 to Friday 2nd January 2026 therefore this recruitment will not be progressed until the New Year.
Associate Lecturer In Barbering
Associate Lecturer in Barbering x 2 Post 1: Downpatrick Campus Post 2: Bangor and Lisburn Campus Permanent Posts, 0.5FTE, 18 hours per week ABOUT US We take great pride in Inspiring. Transforming. Enriching lives. Each member of staff has an important role to play in ensuring that our students and business clients get the very best of quality education. Our working environment is a dynamic, challenging and rewarding one. We need the best talent to help us become a world leader. As well as a challenging role which will add value to your CV you will get an attractive renumeration package, access to professional development opportunities and the chance to work with some of the best in the education sector. We currently have a vacancy for two Associate Lecturers in Barbering. JOB PURPOSE To become a member of the teaching team in current courses of study and assist with future developments. For further information on the main duties and responsibilities of this role, please see attached Job Description. Please note the college will be closed from Monday 22nd December 2025 to Friday 2nd January 2026 therefore this recruitment will not be progressed until the New Year.
