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Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 4 JOB PURPOSE: To process, and where appropriate approve, grant applications for all Affordable Warmth, Boiler Replacement and Private Sector Grants schemes, in a timely and effective manner through engagement with relevant stakeholders. The post holder will be responsible for the processing of applications from first contact to payment of grant including authorisation of grant approvals and payments. REQUIREMENTS: 1. Possess a minimum of 5 GCSE’s at Grade C or above or equivalent Level 2 qualifications. APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Walking For All Officer
Purpose and Function of Post To develop, co-ordinate and sustain regular volunteer-led walks in towns, villages and rural communities throughout the Council area, through the recruitment, training and support of Volunteer Walk Leaders to in turn increase the number of people walking and meet the objectives of the Walking for All programme (see supplementary background note). Walking for All is a project supported by PEACEPLUS, a programme managed by the Special EU Programmes Body, (SEUPB). Duration: Temporary for 36 months (January 2026 – December 2028) (may be extended subject to funding and performance) The post will be subject to an Enhanced with Barred ACCESS (NI) check for successful candidates in accordance with Access NI Code of Practice. Walking For All - Background Note Walking For All (WFA) is a new programme taking place across Northern Ireland and the six border counties of Ireland. Walking For All is a project supported by PEACEPLUS (€7,536,957), a programme managed by the Special EU Programmes Body (SEUPB) under the Rural Regeneration and Social Inclusion Investment Area, through the PEACEPLUS Healthy and Inclusive Communities theme. PEACEPLUS is a cross-border funding Programme designed to support peace and prosperity across Northern Ireland and the border counties of Ireland. The programme aims to create healthier rural communities by encouraging participation in walking through organised, volunteer-led walks. These short walks, guided by trained volunteers, will be held in local community spaces and will also aim to bring diverse communities together, fostering acceptance and respect for differences. The programme is being led by Outscape, based in Belfast. Outscape is a small, dynamic not-for-profit organisation with a staff team of 22 who work on a wide range of outdoor recreation projects. For more information on Outscape visit www.out-scape.com. The programme involves 19 partners. Delivery on the ground will be undertaken by 16 Walking for All Officers. These Officers will be employed by Councils and eNGOs across Northern Ireland, whilst delivery in the 6 border counties will be undertaken by the Local Sports Partnerships. Support throughout the programme will be given by Sport Ireland, Mountaineering Ireland and the Public Health Agency in Northern Ireland. Staffing As lead partner, Outscape will have overall responsibility for developing and implementing Walking For All both in terms of administration and finance. Day-to[1]day management of the programme will be led by the WFA Project Manager. The Project Manager will be supported by a Communication and Training Officer, Monitoring and Evaluation Officer, Finance Manager, Business Support Officer and 3 Regional Managers. The Regional Managers will performance manage the 16 Walking For All Officers providing ongoing support, agreeing their work programmes and reviewing programme targets. The Officers will be line-managed by the delivery organisation (Councils and eNGOs in Northern Ireland and Local Sports Partnerships in the 6 border counties).
Driver
Purpose and Function of Post Hours: Various 37 hrs per week Mon – Thurs 7.30am – 3.30pm & Friday 7.30am - 3.00pm. Must be able to work outside normal working hours as and when required i.e., overtime, early mornings, evenings, as well as weekend / public holiday working. A Driving Assessment will form part of the selection process. The Council may retain a list of reserve candidates arising from this recruitment campaign, for any vacancies which may arise which are the same or similar and are of an equal grade of pay. This list will be valid for 12 months. “Another similar vacancy” is defined as a post with a similar job description and person specification and on the same salary scale, which may be in a different department or duration to the vacancy initially advertised. Another similar vacancy does not include posts where the similarity relates solely to the salary scale.
Customer Service Assistant
Location: Dungannon Leisure Centre (May be required on occasions to work in another leisure facility/location outside your substantial work area within Mid Ulster to meet the needs of the service ) Hours: Average of 12.5 hrs per week Part-time as stipulated on rota attached - includes Bank Holidays & evening work on a rota basis The council may retain a list of reserve candidates arising from this recruitment campaign, for any vacancies which may arise which are the same or similar and are of an equal grade of pay. Such a reserve list will be compiled and held for a period of 12 months Purpose and Function of Post · As part of the Leisure Services team contribute to the provision of a quality, safe, customer-focused, value for money service and assist facility users in a pleasant, purposeful and professional manner. · As the first point of contact for facility user’s duties will include providing information, collecting admission fees and payments, dealing with customer enquires in person, by telephone or email and associated administrative duties. Principal Duties and Tasks Performed: 1. Receive all visitors; deal with telephone enquiries and information requests in a courteous and efficient manner ensuring a high level of customer care. Provide general information on a diverse range of Council services and act as the first point of contact for customer enquiries and complaints in such a manner to enhance the professional image of Council. 2. Maintain high standards of Health & Safety, including the protection of children and vulnerable adults, through alert supervision and the application of Council policies & procedures. Implement the Emergency Action Plan when required. 3. Monitor and control members of the public, staff and contractors entering and leaving the building including monitoring CCTV and access control systems. 4. Operate a telephone switchboard, staff radio communications system, computerised and manual management/ customer booking systems. 5. Process customer bookings for all leisure activities and programmes. 6. Responsible for the receipt, recording, distribution, security and delivery of all mail in accordance with Council procedures. 7. Ensure all promotional information and advertising material is relevant and up-to-date and that the reception area is well organised and tidy at all times. 8. Statistical recording of customer usage, enquiries and general financial information associated to service. 9. Perform word processing, filing and general administration duties as required for leisure facility and programmes. 10. Operate cash tills, receipting payments, issuing tickets and retail sales, reconcile monies received and maintain related records and associated paperwork. 11. Act as central point of for contractors and delivery personnel, ensuring relevant documents are completed. Liaise with staff to ensure high standard of customer facing service. 12. Assist with regular stock checks of consumables, literature and products for sale, replenish stock levels as required and prepare orders and reports as necessary. 13. Log lost property reports and record items of found property ensuring regular checks are carried out and were applicable ensure property is returned. 14. Undertake and attend training as required. 15. Carry out light cleaning duties were appropriate. 16. To carry out other duties relevant to the post as may be reasonably assigned. 17. The post holder may be required to work at other facilities within the Mid Ulster area. 18. Comply with MUDC Health & Safety policy and Codes of Practice and adhere to all Equal Opportunities policies and promote a positive approach to equality and diversity within the workplace. Act in accordance with the code of conduct for local government employees. Please note: This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties as it is recognised that jobs change and evolve over time. The post holder will be required to carry out any other duties up to and including the grade for the position offered as necessary to fulfil the purpose and function of the post . Person Specification 1.0 Essential Qualifications and Experience: · A minimum of 5 GCSE’s (Grades A-C) or equivalent including English Language and a numeracy based subject; AND 1.1 Applicants must demonstrate specific and personal examples of having at least 1 year’s relevant experience in the following areas: a) Working in a customer service environment, which must include operation of a busy switchboard; b) Proficiency in the use of IT systems, including a working knowledge of Microsoft Word, Excel and Database; c) Cash Handling. In addition to the standard pre-employment checks, this position will also be subject to receipt of a satisfactory Basic Access (NI) check. 2.0 COMPETENCIES In accordance with the Competency Framework for Local Government1, applicants for this post must demonstrate the following competencies at frontline level: 2.1 Providing Leadership and Direction Managing Performance -Sets clear, aligned, high standard performance goals and objectives for self, others and the organisation. 2.2 Managing Ourselves Managing your Own Work – plans, structures and priorities own work to achieve optimum results. Communicating with Impact – presents a positive image by communicating effectively, being resilient and treating people fairly. 2.3 Working with Others Influencing Outcomes – adapts style and approach to achieve effective outcome. Meeting Customer Needs – establishes the needs of customers and strive to ensure that these are met. 2.4 Moving Forward Continuously Improving Services – seeks to continually improve the services and processes that impact on users.
Fitness Instructor
Purpose and Function of Post The council may retain a list of reserve candidates arising from this recruitment campaign, for any vacancies which may arise which are the same or similar and are of an equal grade of pay. Such a reserve list will be compiled and held for a period of 12 months’. In addition to the standard pre-employment checks, this position will also be subject to receipt of a satisfactory Enhanced with the Barred List Access (NI) check.
Retail Assistant
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us! Opening Hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (10am to 6pm) Key responsibilities WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
Retail Assistant
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us! Opening Hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (10am to 6pm) Key responsibilities WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
Retail Assistant
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us! Opening Hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (10am to 6pm) Key responsibilities WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
Retail Assistant
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us! Opening Hours: Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) Key responsibilities WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
Retail Assistant
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us! Opening Hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (10am to 6pm) Key responsibilities WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
