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Sort by: relevance | dateBusiness and Operations Apprentice
Role Overview: As a Business and Operations Apprentice, you will earn as you learn and gain a recognised qualification alongside practical hands-on experience working for one of a variety of Civil Service organisations. Whether you are school leaver, starting out in your career, looking to upskill, or change career, this apprenticeship may be for you. The comprehensive teaching and learning experience will lay a strong foundation for long-term career growth in the Civil Service. As a Business and Operations Apprentice, you will improve your skills and knowledge in areas such as: • improving operational delivery and business performance, • budgeting and financial management, • providing quality customer service to the public, • project management and evaluating performance, • the use of technology and data to improve processes, • human resources and talent management. Throughout the programme, you will also build your understanding of how public services are delivered, engage with a variety of business functions, and improve your digital and leadership capabilities in a changing world of work. For the English language stream, positions are available in Dublin, Kildare, Laois and Leitrim. Some of the positions available in this competition will provide an opportunity for suitable candidates to develop their Irish skills further, through an Irish language stream in the following locations: Donegal (Gaoth Dobhair) and Galway (Na Forbacha). You will find out more about the Irish language stream later in this booklet. Candidates who successfully complete their apprenticeship will be given the opportunity to continue to develop their career at Executive Officer level, which is the entry grade to junior management in the Civil Service. Why not take this exciting opportunity to join us and to earn while you learn? Who should apply? We are looking for people who are enthusiastic about learning new skills, making positive changes to society, and seeking to kick-start a career in the Civil Service. Are you someone who: • wants to Earn as you Learn, gaining a recognised qualification while working in a supportive environment? • is enthusiastic, adaptable and eager to develop new skills? • holds a strong commitment to public service, with a desire to contribute positively to society? • is a good communicator who enjoys collaborating as part of a team or project group? • is motivated by challenge and driven to overcome obstacles? • is driven to create meaningful, positive change? For the Irish language stream, are you someone who: • is eager to provide Irish language or bilingual services to the public? • wants to develop your Irish language skills? The 26 month Business and Operations apprenticeship programme is designed to be inclusive and accessible, welcoming applicants from diverse backgrounds, experiences, and educational levels. Whatever your individual journey, the apprenticeship is a unique opportunity to grow, contribute and build a meaningful career in the Civil Service. Please note as follows: • The Principal Conditions of Service applicable to the role, including details of salary, and Eligibility to Compete and Certain Restrictions on Eligibility applicable to the role, including citizenship requirements, are accessible in Booklet III of the additional documents on the job listing. • Information on location of vacancies and the General Rules and Regulations Governing Recruitment Competitions held by publicjobs are accessible in Booklet II of the additional documents on the job listing. • Further information about the Civil Service career path, including the grade structure, is accessible on our website EN or GA. • Visit the FAQ page on our website EN or GA for more information about the recruitment process. Essential Requirements: Candidates must, on or before Thursday 30th April 2026: (a) be at least 18 years of age and (b) possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major award on the National Framework of Qualifications. Applicants who possess a Level 5 qualification or higher are also eligible and encouraged to apply. Candidates must also be able to demonstrate their interest in and motivation for becoming a Business and Operations Apprentice in the Civil Service. During the interview, a candidate’s interest and motivation will be assessed along with the following two capability areas: Evidence Informed Delivery Communicating and Collaborating For further information on the interest and motivation section and the capability areas which will be assessed at interview, please see page 13. In addition to the above, candidates applying for the Irish language stream should satisfy themselves that they have a minimum B1 level of spoken Irish on the Common European Framework of Reference for Languages CEFR using the self assessment grid EN or GA. Candidates should expect to have their spoken Irish assessed as part of the interview stage. Candidates who possess a B2 level or higher of spoken Irish are also eligible and encouraged to apply. Key Duties and Responsibilities: The specific duties of each apprenticeship role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all roles, such as: • Attending all scheduled training as part of this apprenticeship • Meeting all progression milestones, and achieve the required certifications as outlined throughout the apprenticeship programme • Completing on the job training • Playing an active role on the team, and participating effectively as a team member in pursuit of team goals • Collaborating effectively with other teams and business units in your organisation to ensure the delivery of high quality work in a timely manner • Being enthusiastic and flexible, results focused with the ability to work independently • Presenting written material in a clear, concise and comprehensive manner • Improving customer service processes and dealing directly with the public to deliver services and initiatives • Participating in organisational activities and contributing new ideas to improve processes • Providing Irish language or bilingual services to the public Irish language stream only • Carrying out any other duties relevant to the role which may be identified from time to time This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Pathway to Executive Officer in the Civil Service: If you successfully complete your Civil Service Business and Operations Apprenticeship, this opens the possibility of a bright future ahead of you as an Executive Officer in the Civil Service. For those Business and Operations apprentices who successfully complete all elements of their 26 month programme and who are on track to achieve the QQI Level 6 NFQ award, you will be given the opportunity to join the Civil Service as an Executive Officer. During the final quarter of the programme, qualifying apprentices will be invited to apply to a specific competition run by publicjobs to be appointed as an Executive Officer. To note, a specific Irish language competition will be run for qualifying apprentices on the Irish language stream. For the Irish language stream, you must also have obtained a minimum B2 level on the CEFR to be eligible for a confined competition for an Irish language Executive Officer position. If successful, you will be appointed as an Executive Officer in the Civil Service, and potentially within the organisation where you have completed your apprenticeship. Salary: €28,814 per year
Business and Operations Apprentice
Role Overview: As a Business and Operations Apprentice, you will earn as you learn and gain a recognised qualification alongside practical hands-on experience working for one of a variety of Civil Service organisations. Whether you are school leaver, starting out in your career, looking to upskill, or change career, this apprenticeship may be for you. The comprehensive teaching and learning experience will lay a strong foundation for long-term career growth in the Civil Service. As a Business and Operations Apprentice, you will improve your skills and knowledge in areas such as: • improving operational delivery and business performance, • budgeting and financial management, • providing quality customer service to the public, • project management and evaluating performance, • the use of technology and data to improve processes, • human resources and talent management. Throughout the programme, you will also build your understanding of how public services are delivered, engage with a variety of business functions, and improve your digital and leadership capabilities in a changing world of work. For the English language stream, positions are available in Dublin, Kildare, Laois and Leitrim. Some of the positions available in this competition will provide an opportunity for suitable candidates to develop their Irish skills further, through an Irish language stream in the following locations: Donegal (Gaoth Dobhair) and Galway (Na Forbacha). You will find out more about the Irish language stream later in this booklet. Candidates who successfully complete their apprenticeship will be given the opportunity to continue to develop their career at Executive Officer level, which is the entry grade to junior management in the Civil Service. Why not take this exciting opportunity to join us and to earn while you learn? Who should apply? We are looking for people who are enthusiastic about learning new skills, making positive changes to society, and seeking to kick-start a career in the Civil Service. Are you someone who: • wants to Earn as you Learn, gaining a recognised qualification while working in a supportive environment? • is enthusiastic, adaptable and eager to develop new skills? • holds a strong commitment to public service, with a desire to contribute positively to society? • is a good communicator who enjoys collaborating as part of a team or project group? • is motivated by challenge and driven to overcome obstacles? • is driven to create meaningful, positive change? For the Irish language stream, are you someone who: • is eager to provide Irish language or bilingual services to the public? • wants to develop your Irish language skills? The 26 month Business and Operations apprenticeship programme is designed to be inclusive and accessible, welcoming applicants from diverse backgrounds, experiences, and educational levels. Whatever your individual journey, the apprenticeship is a unique opportunity to grow, contribute and build a meaningful career in the Civil Service. Please note as follows: • The Principal Conditions of Service applicable to the role, including details of salary, and Eligibility to Compete and Certain Restrictions on Eligibility applicable to the role, including citizenship requirements, are accessible in Booklet III of the additional documents on the job listing. • Information on location of vacancies and the General Rules and Regulations Governing Recruitment Competitions held by publicjobs are accessible in Booklet II of the additional documents on the job listing. • Further information about the Civil Service career path, including the grade structure, is accessible on our website EN or GA. • Visit the FAQ page on our website EN or GA for more information about the recruitment process. Essential Requirements: Candidates must, on or before Thursday 30th April 2026: (a) be at least 18 years of age and (b) possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major award on the National Framework of Qualifications. Applicants who possess a Level 5 qualification or higher are also eligible and encouraged to apply. Candidates must also be able to demonstrate their interest in and motivation for becoming a Business and Operations Apprentice in the Civil Service. During the interview, a candidate’s interest and motivation will be assessed along with the following two capability areas: Evidence Informed Delivery Communicating and Collaborating For further information on the interest and motivation section and the capability areas which will be assessed at interview, please see page 13. In addition to the above, candidates applying for the Irish language stream should satisfy themselves that they have a minimum B1 level of spoken Irish on the Common European Framework of Reference for Languages CEFR using the self assessment grid EN or GA. Candidates should expect to have their spoken Irish assessed as part of the interview stage. Candidates who possess a B2 level or higher of spoken Irish are also eligible and encouraged to apply. Key Duties and Responsibilities: The specific duties of each apprenticeship role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all roles, such as: • Attending all scheduled training as part of this apprenticeship • Meeting all progression milestones, and achieve the required certifications as outlined throughout the apprenticeship programme • Completing on the job training • Playing an active role on the team, and participating effectively as a team member in pursuit of team goals • Collaborating effectively with other teams and business units in your organisation to ensure the delivery of high quality work in a timely manner • Being enthusiastic and flexible, results focused with the ability to work independently • Presenting written material in a clear, concise and comprehensive manner • Improving customer service processes and dealing directly with the public to deliver services and initiatives • Participating in organisational activities and contributing new ideas to improve processes • Providing Irish language or bilingual services to the public Irish language stream only • Carrying out any other duties relevant to the role which may be identified from time to time This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Pathway to Executive Officer in the Civil Service: If you successfully complete your Civil Service Business and Operations Apprenticeship, this opens the possibility of a bright future ahead of you as an Executive Officer in the Civil Service. For those Business and Operations apprentices who successfully complete all elements of their 26 month programme and who are on track to achieve the QQI Level 6 NFQ award, you will be given the opportunity to join the Civil Service as an Executive Officer. During the final quarter of the programme, qualifying apprentices will be invited to apply to a specific competition run by publicjobs to be appointed as an Executive Officer. To note, a specific Irish language competition will be run for qualifying apprentices on the Irish language stream. For the Irish language stream, you must also have obtained a minimum B2 level on the CEFR to be eligible for a confined competition for an Irish language Executive Officer position. If successful, you will be appointed as an Executive Officer in the Civil Service, and potentially within the organisation where you have completed your apprenticeship. Salary: €28,814 per year
Business and Operations Apprentice
Role Overview: As a Business and Operations Apprentice, you will earn as you learn and gain a recognised qualification alongside practical hands-on experience working for one of a variety of Civil Service organisations. Whether you are school leaver, starting out in your career, looking to upskill, or change career, this apprenticeship may be for you. The comprehensive teaching and learning experience will lay a strong foundation for long-term career growth in the Civil Service. As a Business and Operations Apprentice, you will improve your skills and knowledge in areas such as: • improving operational delivery and business performance, • budgeting and financial management, • providing quality customer service to the public, • project management and evaluating performance, • the use of technology and data to improve processes, • human resources and talent management. Throughout the programme, you will also build your understanding of how public services are delivered, engage with a variety of business functions, and improve your digital and leadership capabilities in a changing world of work. For the English language stream, positions are available in Dublin, Kildare, Laois and Leitrim. Some of the positions available in this competition will provide an opportunity for suitable candidates to develop their Irish skills further, through an Irish language stream in the following locations: Donegal (Gaoth Dobhair) and Galway (Na Forbacha). You will find out more about the Irish language stream later in this booklet. Candidates who successfully complete their apprenticeship will be given the opportunity to continue to develop their career at Executive Officer level, which is the entry grade to junior management in the Civil Service. Why not take this exciting opportunity to join us and to earn while you learn? Who should apply? We are looking for people who are enthusiastic about learning new skills, making positive changes to society, and seeking to kick-start a career in the Civil Service. Are you someone who: • wants to Earn as you Learn, gaining a recognised qualification while working in a supportive environment? • is enthusiastic, adaptable and eager to develop new skills? • holds a strong commitment to public service, with a desire to contribute positively to society? • is a good communicator who enjoys collaborating as part of a team or project group? • is motivated by challenge and driven to overcome obstacles? • is driven to create meaningful, positive change? For the Irish language stream, are you someone who: • is eager to provide Irish language or bilingual services to the public? • wants to develop your Irish language skills? The 26 month Business and Operations apprenticeship programme is designed to be inclusive and accessible, welcoming applicants from diverse backgrounds, experiences, and educational levels. Whatever your individual journey, the apprenticeship is a unique opportunity to grow, contribute and build a meaningful career in the Civil Service. Please note as follows: • The Principal Conditions of Service applicable to the role, including details of salary, and Eligibility to Compete and Certain Restrictions on Eligibility applicable to the role, including citizenship requirements, are accessible in Booklet III of the additional documents on the job listing. • Information on location of vacancies and the General Rules and Regulations Governing Recruitment Competitions held by publicjobs are accessible in Booklet II of the additional documents on the job listing. • Further information about the Civil Service career path, including the grade structure, is accessible on our website EN or GA. • Visit the FAQ page on our website EN or GA for more information about the recruitment process. Essential Requirements: Candidates must, on or before Thursday 30th April 2026: (a) be at least 18 years of age and (b) possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major award on the National Framework of Qualifications. Applicants who possess a Level 5 qualification or higher are also eligible and encouraged to apply. Candidates must also be able to demonstrate their interest in and motivation for becoming a Business and Operations Apprentice in the Civil Service. During the interview, a candidate’s interest and motivation will be assessed along with the following two capability areas: Evidence Informed Delivery Communicating and Collaborating For further information on the interest and motivation section and the capability areas which will be assessed at interview, please see page 13. In addition to the above, candidates applying for the Irish language stream should satisfy themselves that they have a minimum B1 level of spoken Irish on the Common European Framework of Reference for Languages CEFR using the self assessment grid EN or GA. Candidates should expect to have their spoken Irish assessed as part of the interview stage. Candidates who possess a B2 level or higher of spoken Irish are also eligible and encouraged to apply. Key Duties and Responsibilities: The specific duties of each apprenticeship role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all roles, such as: • Attending all scheduled training as part of this apprenticeship • Meeting all progression milestones, and achieve the required certifications as outlined throughout the apprenticeship programme • Completing on the job training • Playing an active role on the team, and participating effectively as a team member in pursuit of team goals • Collaborating effectively with other teams and business units in your organisation to ensure the delivery of high quality work in a timely manner • Being enthusiastic and flexible, results focused with the ability to work independently • Presenting written material in a clear, concise and comprehensive manner • Improving customer service processes and dealing directly with the public to deliver services and initiatives • Participating in organisational activities and contributing new ideas to improve processes • Providing Irish language or bilingual services to the public Irish language stream only • Carrying out any other duties relevant to the role which may be identified from time to time This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Pathway to Executive Officer in the Civil Service: If you successfully complete your Civil Service Business and Operations Apprenticeship, this opens the possibility of a bright future ahead of you as an Executive Officer in the Civil Service. For those Business and Operations apprentices who successfully complete all elements of their 26 month programme and who are on track to achieve the QQI Level 6 NFQ award, you will be given the opportunity to join the Civil Service as an Executive Officer. During the final quarter of the programme, qualifying apprentices will be invited to apply to a specific competition run by publicjobs to be appointed as an Executive Officer. To note, a specific Irish language competition will be run for qualifying apprentices on the Irish language stream. For the Irish language stream, you must also have obtained a minimum B2 level on the CEFR to be eligible for a confined competition for an Irish language Executive Officer position. If successful, you will be appointed as an Executive Officer in the Civil Service, and potentially within the organisation where you have completed your apprenticeship. Salary: €28,814 per year
Business and Operations Apprentice
Role Overview: As a Business and Operations Apprentice, you will earn as you learn and gain a recognised qualification alongside practical hands-on experience working for one of a variety of Civil Service organisations. Whether you are school leaver, starting out in your career, looking to upskill, or change career, this apprenticeship may be for you. The comprehensive teaching and learning experience will lay a strong foundation for long-term career growth in the Civil Service. As a Business and Operations Apprentice, you will improve your skills and knowledge in areas such as: • improving operational delivery and business performance, • budgeting and financial management, • providing quality customer service to the public, • project management and evaluating performance, • the use of technology and data to improve processes, • human resources and talent management. Throughout the programme, you will also build your understanding of how public services are delivered, engage with a variety of business functions, and improve your digital and leadership capabilities in a changing world of work. For the English language stream, positions are available in Dublin, Kildare, Laois and Leitrim. Some of the positions available in this competition will provide an opportunity for suitable candidates to develop their Irish skills further, through an Irish language stream in the following locations: Donegal (Gaoth Dobhair) and Galway (Na Forbacha). You will find out more about the Irish language stream later in this booklet. Candidates who successfully complete their apprenticeship will be given the opportunity to continue to develop their career at Executive Officer level, which is the entry grade to junior management in the Civil Service. Why not take this exciting opportunity to join us and to earn while you learn? Who should apply? We are looking for people who are enthusiastic about learning new skills, making positive changes to society, and seeking to kick-start a career in the Civil Service. Are you someone who: • wants to Earn as you Learn, gaining a recognised qualification while working in a supportive environment? • is enthusiastic, adaptable and eager to develop new skills? • holds a strong commitment to public service, with a desire to contribute positively to society? • is a good communicator who enjoys collaborating as part of a team or project group? • is motivated by challenge and driven to overcome obstacles? • is driven to create meaningful, positive change? For the Irish language stream, are you someone who: • is eager to provide Irish language or bilingual services to the public? • wants to develop your Irish language skills? The 26 month Business and Operations apprenticeship programme is designed to be inclusive and accessible, welcoming applicants from diverse backgrounds, experiences, and educational levels. Whatever your individual journey, the apprenticeship is a unique opportunity to grow, contribute and build a meaningful career in the Civil Service. Please note as follows: • The Principal Conditions of Service applicable to the role, including details of salary, and Eligibility to Compete and Certain Restrictions on Eligibility applicable to the role, including citizenship requirements, are accessible in Booklet III of the additional documents on the job listing. • Information on location of vacancies and the General Rules and Regulations Governing Recruitment Competitions held by publicjobs are accessible in Booklet II of the additional documents on the job listing. • Further information about the Civil Service career path, including the grade structure, is accessible on our website EN or GA. • Visit the FAQ page on our website EN or GA for more information about the recruitment process. Essential Requirements: Candidates must, on or before Thursday 30th April 2026: (a) be at least 18 years of age and (b) possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major award on the National Framework of Qualifications. Applicants who possess a Level 5 qualification or higher are also eligible and encouraged to apply. Candidates must also be able to demonstrate their interest in and motivation for becoming a Business and Operations Apprentice in the Civil Service. During the interview, a candidate’s interest and motivation will be assessed along with the following two capability areas: Evidence Informed Delivery Communicating and Collaborating For further information on the interest and motivation section and the capability areas which will be assessed at interview, please see page 13. In addition to the above, candidates applying for the Irish language stream should satisfy themselves that they have a minimum B1 level of spoken Irish on the Common European Framework of Reference for Languages CEFR using the self assessment grid EN or GA. Candidates should expect to have their spoken Irish assessed as part of the interview stage. Candidates who possess a B2 level or higher of spoken Irish are also eligible and encouraged to apply. Key Duties and Responsibilities: The specific duties of each apprenticeship role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all roles, such as: • Attending all scheduled training as part of this apprenticeship • Meeting all progression milestones, and achieve the required certifications as outlined throughout the apprenticeship programme • Completing on the job training • Playing an active role on the team, and participating effectively as a team member in pursuit of team goals • Collaborating effectively with other teams and business units in your organisation to ensure the delivery of high quality work in a timely manner • Being enthusiastic and flexible, results focused with the ability to work independently • Presenting written material in a clear, concise and comprehensive manner • Improving customer service processes and dealing directly with the public to deliver services and initiatives • Participating in organisational activities and contributing new ideas to improve processes • Providing Irish language or bilingual services to the public Irish language stream only • Carrying out any other duties relevant to the role which may be identified from time to time This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Pathway to Executive Officer in the Civil Service: If you successfully complete your Civil Service Business and Operations Apprenticeship, this opens the possibility of a bright future ahead of you as an Executive Officer in the Civil Service. For those Business and Operations apprentices who successfully complete all elements of their 26 month programme and who are on track to achieve the QQI Level 6 NFQ award, you will be given the opportunity to join the Civil Service as an Executive Officer. During the final quarter of the programme, qualifying apprentices will be invited to apply to a specific competition run by publicjobs to be appointed as an Executive Officer. To note, a specific Irish language competition will be run for qualifying apprentices on the Irish language stream. For the Irish language stream, you must also have obtained a minimum B2 level on the CEFR to be eligible for a confined competition for an Irish language Executive Officer position. If successful, you will be appointed as an Executive Officer in the Civil Service, and potentially within the organisation where you have completed your apprenticeship. Salary: €28,814 per year
Business and Operations Apprentice
Role Overview: As a Business and Operations Apprentice, you will earn as you learn and gain a recognised qualification alongside practical hands-on experience working for one of a variety of Civil Service organisations. Whether you are school leaver, starting out in your career, looking to upskill, or change career, this apprenticeship may be for you. The comprehensive teaching and learning experience will lay a strong foundation for long-term career growth in the Civil Service. As a Business and Operations Apprentice, you will improve your skills and knowledge in areas such as: • improving operational delivery and business performance, • budgeting and financial management, • providing quality customer service to the public, • project management and evaluating performance, • the use of technology and data to improve processes, • human resources and talent management. Throughout the programme, you will also build your understanding of how public services are delivered, engage with a variety of business functions, and improve your digital and leadership capabilities in a changing world of work. For the English language stream, positions are available in Dublin, Kildare, Laois and Leitrim. Some of the positions available in this competition will provide an opportunity for suitable candidates to develop their Irish skills further, through an Irish language stream in the following locations: Donegal (Gaoth Dobhair) and Galway (Na Forbacha). You will find out more about the Irish language stream later in this booklet. Candidates who successfully complete their apprenticeship will be given the opportunity to continue to develop their career at Executive Officer level, which is the entry grade to junior management in the Civil Service. Why not take this exciting opportunity to join us and to earn while you learn? Who should apply? We are looking for people who are enthusiastic about learning new skills, making positive changes to society, and seeking to kick-start a career in the Civil Service. Are you someone who: • wants to Earn as you Learn, gaining a recognised qualification while working in a supportive environment? • is enthusiastic, adaptable and eager to develop new skills? • holds a strong commitment to public service, with a desire to contribute positively to society? • is a good communicator who enjoys collaborating as part of a team or project group? • is motivated by challenge and driven to overcome obstacles? • is driven to create meaningful, positive change? For the Irish language stream, are you someone who: • is eager to provide Irish language or bilingual services to the public? • wants to develop your Irish language skills? The 26 month Business and Operations apprenticeship programme is designed to be inclusive and accessible, welcoming applicants from diverse backgrounds, experiences, and educational levels. Whatever your individual journey, the apprenticeship is a unique opportunity to grow, contribute and build a meaningful career in the Civil Service. Please note as follows: • The Principal Conditions of Service applicable to the role, including details of salary, and Eligibility to Compete and Certain Restrictions on Eligibility applicable to the role, including citizenship requirements, are accessible in Booklet III of the additional documents on the job listing. • Information on location of vacancies and the General Rules and Regulations Governing Recruitment Competitions held by publicjobs are accessible in Booklet II of the additional documents on the job listing. • Further information about the Civil Service career path, including the grade structure, is accessible on our website EN or GA. • Visit the FAQ page on our website EN or GA for more information about the recruitment process. Essential Requirements: Candidates must, on or before Thursday 30th April 2026: (a) be at least 18 years of age and (b) possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major award on the National Framework of Qualifications. Applicants who possess a Level 5 qualification or higher are also eligible and encouraged to apply. Candidates must also be able to demonstrate their interest in and motivation for becoming a Business and Operations Apprentice in the Civil Service. During the interview, a candidate’s interest and motivation will be assessed along with the following two capability areas: Evidence Informed Delivery Communicating and Collaborating For further information on the interest and motivation section and the capability areas which will be assessed at interview, please see page 13. In addition to the above, candidates applying for the Irish language stream should satisfy themselves that they have a minimum B1 level of spoken Irish on the Common European Framework of Reference for Languages CEFR using the self assessment grid EN or GA. Candidates should expect to have their spoken Irish assessed as part of the interview stage. Candidates who possess a B2 level or higher of spoken Irish are also eligible and encouraged to apply. Key Duties and Responsibilities: The specific duties of each apprenticeship role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all roles, such as: • Attending all scheduled training as part of this apprenticeship • Meeting all progression milestones, and achieve the required certifications as outlined throughout the apprenticeship programme • Completing on the job training • Playing an active role on the team, and participating effectively as a team member in pursuit of team goals • Collaborating effectively with other teams and business units in your organisation to ensure the delivery of high quality work in a timely manner • Being enthusiastic and flexible, results focused with the ability to work independently • Presenting written material in a clear, concise and comprehensive manner • Improving customer service processes and dealing directly with the public to deliver services and initiatives • Participating in organisational activities and contributing new ideas to improve processes • Providing Irish language or bilingual services to the public Irish language stream only • Carrying out any other duties relevant to the role which may be identified from time to time This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Pathway to Executive Officer in the Civil Service: If you successfully complete your Civil Service Business and Operations Apprenticeship, this opens the possibility of a bright future ahead of you as an Executive Officer in the Civil Service. For those Business and Operations apprentices who successfully complete all elements of their 26 month programme and who are on track to achieve the QQI Level 6 NFQ award, you will be given the opportunity to join the Civil Service as an Executive Officer. During the final quarter of the programme, qualifying apprentices will be invited to apply to a specific competition run by publicjobs to be appointed as an Executive Officer. To note, a specific Irish language competition will be run for qualifying apprentices on the Irish language stream. For the Irish language stream, you must also have obtained a minimum B2 level on the CEFR to be eligible for a confined competition for an Irish language Executive Officer position. If successful, you will be appointed as an Executive Officer in the Civil Service, and potentially within the organisation where you have completed your apprenticeship. Salary: €28,814 per year
Business and Operations Apprentice
Role Overview: As a Business and Operations Apprentice, you will earn as you learn and gain a recognised qualification alongside practical hands-on experience working for one of a variety of Civil Service organisations. Whether you are school leaver, starting out in your career, looking to upskill, or change career, this apprenticeship may be for you. The comprehensive teaching and learning experience will lay a strong foundation for long-term career growth in the Civil Service. As a Business and Operations Apprentice, you will improve your skills and knowledge in areas such as: • improving operational delivery and business performance, • budgeting and financial management, • providing quality customer service to the public, • project management and evaluating performance, • the use of technology and data to improve processes, • human resources and talent management. Throughout the programme, you will also build your understanding of how public services are delivered, engage with a variety of business functions, and improve your digital and leadership capabilities in a changing world of work. For the English language stream, positions are available in Dublin, Kildare, Laois and Leitrim. Some of the positions available in this competition will provide an opportunity for suitable candidates to develop their Irish skills further, through an Irish language stream in the following locations: Donegal (Gaoth Dobhair) and Galway (Na Forbacha). You will find out more about the Irish language stream later in this booklet. Candidates who successfully complete their apprenticeship will be given the opportunity to continue to develop their career at Executive Officer level, which is the entry grade to junior management in the Civil Service. Why not take this exciting opportunity to join us and to earn while you learn? Who should apply? We are looking for people who are enthusiastic about learning new skills, making positive changes to society, and seeking to kick-start a career in the Civil Service. Are you someone who: • wants to Earn as you Learn, gaining a recognised qualification while working in a supportive environment? • is enthusiastic, adaptable and eager to develop new skills? • holds a strong commitment to public service, with a desire to contribute positively to society? • is a good communicator who enjoys collaborating as part of a team or project group? • is motivated by challenge and driven to overcome obstacles? • is driven to create meaningful, positive change? For the Irish language stream, are you someone who: • is eager to provide Irish language or bilingual services to the public? • wants to develop your Irish language skills? The 26 month Business and Operations apprenticeship programme is designed to be inclusive and accessible, welcoming applicants from diverse backgrounds, experiences, and educational levels. Whatever your individual journey, the apprenticeship is a unique opportunity to grow, contribute and build a meaningful career in the Civil Service. Please note as follows: • The Principal Conditions of Service applicable to the role, including details of salary, and Eligibility to Compete and Certain Restrictions on Eligibility applicable to the role, including citizenship requirements, are accessible in Booklet III of the additional documents on the job listing. • Information on location of vacancies and the General Rules and Regulations Governing Recruitment Competitions held by publicjobs are accessible in Booklet II of the additional documents on the job listing. • Further information about the Civil Service career path, including the grade structure, is accessible on our website EN or GA. • Visit the FAQ page on our website EN or GA for more information about the recruitment process. Essential Requirements: Candidates must, on or before Thursday 30th April 2026: (a) be at least 18 years of age and (b) possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major award on the National Framework of Qualifications. Applicants who possess a Level 5 qualification or higher are also eligible and encouraged to apply. Candidates must also be able to demonstrate their interest in and motivation for becoming a Business and Operations Apprentice in the Civil Service. During the interview, a candidate’s interest and motivation will be assessed along with the following two capability areas: Evidence Informed Delivery Communicating and Collaborating For further information on the interest and motivation section and the capability areas which will be assessed at interview, please see page 13. In addition to the above, candidates applying for the Irish language stream should satisfy themselves that they have a minimum B1 level of spoken Irish on the Common European Framework of Reference for Languages CEFR using the self assessment grid EN or GA. Candidates should expect to have their spoken Irish assessed as part of the interview stage. Candidates who possess a B2 level or higher of spoken Irish are also eligible and encouraged to apply. Key Duties and Responsibilities: The specific duties of each apprenticeship role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all roles, such as: • Attending all scheduled training as part of this apprenticeship • Meeting all progression milestones, and achieve the required certifications as outlined throughout the apprenticeship programme • Completing on the job training • Playing an active role on the team, and participating effectively as a team member in pursuit of team goals • Collaborating effectively with other teams and business units in your organisation to ensure the delivery of high quality work in a timely manner • Being enthusiastic and flexible, results focused with the ability to work independently • Presenting written material in a clear, concise and comprehensive manner • Improving customer service processes and dealing directly with the public to deliver services and initiatives • Participating in organisational activities and contributing new ideas to improve processes • Providing Irish language or bilingual services to the public Irish language stream only • Carrying out any other duties relevant to the role which may be identified from time to time This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Pathway to Executive Officer in the Civil Service: If you successfully complete your Civil Service Business and Operations Apprenticeship, this opens the possibility of a bright future ahead of you as an Executive Officer in the Civil Service. For those Business and Operations apprentices who successfully complete all elements of their 26 month programme and who are on track to achieve the QQI Level 6 NFQ award, you will be given the opportunity to join the Civil Service as an Executive Officer. During the final quarter of the programme, qualifying apprentices will be invited to apply to a specific competition run by publicjobs to be appointed as an Executive Officer. To note, a specific Irish language competition will be run for qualifying apprentices on the Irish language stream. For the Irish language stream, you must also have obtained a minimum B2 level on the CEFR to be eligible for a confined competition for an Irish language Executive Officer position. If successful, you will be appointed as an Executive Officer in the Civil Service, and potentially within the organisation where you have completed your apprenticeship. Salary: €28,814 per year
Dental Nurse
We have an exciting opportunity for a Dental Nurse to be part of our family run group of Practices and to join our team in Whitehead on a full-time temporary basis to cover a period of maternity leave for 9-12 months.The successful applicant will work 37.75 hours per week from 8:45am-5:30pm, Monday to Thursday and 8:45am-4:30pm on Friday. Duties will include assisting the dentist, sterilising dental equipment, keeping the surgery clean and occasional reception duties. Promoting high standards of patient care at all times is vital. Essential Criteria:
Customer Service Advisor
Alongside our existing successful Volkswagen businesses, we are delighted to be on board with Skoda UK. This will entail the development of Skoda within our existing Volkswagen sites and aim to open in December 2025. Due to continued expansion and growth, we have an exciting opportunity available, to recruit for a Service Advisor to join our growing team. As the face of the Aftersales department the main purpose of the Service Advisor is to deal with customer service and repair requirements accurately & efficiently whilst providing exceptional levels of customer service. Effectively operate a customer follow-up system, and to ensure the optimum utilization of workshop capacity. Are you a motivated individual who enjoys meeting and exceeding targets? Are you passionate about delivering the best service for customers at all stages of their sales journey? The ideal person will have/be: Essential: Minimum of 1 years’ experience working in a customer service role. At least 5 GCSEs at Grade C or above (or equivalent). Ability to create dialog and possess good communication skills. Driven to deliver a 5-star customer service. Enjoy working in a fast pace, challenging environment. Possess a full, valid driving licence, aged over 21 years for Insurance purposes. Motivated and ambitious to achieve financial targets. Desirable: Aftersales experience within a franchised dealership. If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities. Key Responsibilities Administration Ensure that customer vehicles need the repairs/servicing detailed on the job card and that customers sign the relevant section on the job card in agreement. Ensure the customer is advised as to the type, range and cost of the repair order, and follow-up any incomplete work or future requirements the vehicle may have for repair or service. Agree method of payment before work commences and obtain repair order customer signature. Ensure payment for repairs and servicing of vehicles is collected as per company policy. Ensure correct procedures are adopted for verification of payment by credit card or charge card. Ensure all warranty work has been identified, explained and signed for by the customer. Load the workshop accurately using the agreed service loading system. Accurately maintain document control systems. Ensure customers are made aware of vehicle defects and that they sign a declaration prior to taking the vehicle away without repair. Constantly review all areas of responsibility and discuss with the Aftersales Manager any ideas that may be made for improvement. Maintain effective liaison with customers and other members of dealership staff. Present completed vehicles to the customer, advising of any future requirements and ensuring customer satisfaction with the work carried out. Ensure adequate display of promotional material is available for customer use. Advise the Aftersales Manager of all customer problems and departmental problems. Supervise and assume responsibility for customer vehicles, keys and workshop parking as well as the accurate recording and processing of daily cash and cheques. Ensure any interpretation of warranty work and the policy on a warranty claim is clearly explained to the customer. Ensure courteous use of telephone, adhering to company and manufacturer policy. Maintain a high standard of dress and conduct at all times and ensure the reception area is kept clean and tidy at all times. Explain the services offered by the department to the customer to enhance the reputation of the dealership. Key Responsibilities Customer Service and Satisfaction Ensure the department’s presentation is maintained to the highest standard in line with company/manufacturers policies. Ensure the highest degree of efficiency and understanding of customer requirements and to deal with any customer complaints courteously, promptly and sympathetically. Provide customer estimates according to company policy on schedules, times and pricing. Where necessary, invite the customer to talk about a vehicle problem directly with the technician, therefore aiding first time fix and improving customer satisfaction. Profitability / Cost Control Ensure customer awareness of all products and services available. Sell additional products, services and repair work in a professional manner. Implement Company and manufacturer service promotions. Develop personal knowledge and experience to improve, profitability, customer satisfaction and efficiency. Ensure accurate invoicing and job costing. Present invoices for payment to the customer providing an explanation of charges where required and making sure that the correct methods of payment are used. Complete repair orders and inform customers of additional repairs needed including prices and delivery dates. Ensure all cash sales are charged and money collected on completion of work. Maintain and analyse customer files and contact inactive customers. Document all warranty, goodwill work as per manufacturers’ requirements and dealership policy, and ensure all repair orders are correctly completed to ensure customers claims are processed fairly and in a timely manner to maintain the image of the franchise. Maintain customer information on dialog. To take an active part in upholding the Company’s Health and Safety Policy as set out in the Conditions of Employment.
Health And Wellbeing Case Officer
Health & Wellbeing Case Officer Health and Wellbeing HWBCO/04/26 Job Grade: Staff Officer (SO) Permanent Salary will be in the range £37,694 - £38,990 per annum Closing date for applications: 17:00 on Monday 11th May 2026 Purpose of the role The post holder will function as the key liaison between the Health and Wellbeing Case Managers employed by VSS and a network of Health and Wellbeing Caseworkers employed within the community and voluntary sector. The post holder will establish robust processes and procedures for supporting victims and survivors accessing services. By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria: 1. 5 GCSEs grade A-C or equivalent (which must include English and Maths). 2. Candidates must demonstrate that they have a minimum of 2 years’ practical experience within the last 5 years in each of the following: a) Working within a community, voluntary or statutory environment with clients with trauma, mental health and/or physical health issues. b) Leading or participating in the delivery of projects/programmes. c) Experience in drafting guidance on processes and procedures to be followed by internal team members and/or external colleagues. d)Experience in developing and delivering reporting templates, management reports and progress updates. e) Experience in liaising effectively and successfully building relationships with vulnerable clients and a broad range of service providers. The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
Individual Needs Programme Officer
Individual Needs Programme Officer Health and Wellbeing INPO/04/26 Job Grade: Staff Officer (SO) Permanent Salary will be in the range £37,694 - £38,990 per annum Closing date for applications: 17:00 on Monday 11th May 2026 Purpose of the role The Individual Needs Programme Officer, reporting to the Health and Wellbeing Case Manager, plays a key role in delivering high-quality client support across VSS services. This includes ensuring smooth access to services, handling calls efficiently, and guiding clients through their journey with VSS and partner organisations. The role is fast-paced and client-focused, involving regular and sustained engagement with a high volume of individuals. It requires empathy, strong communication skills, and a commitment to delivering excellent service in collaboration with internal teams and external partners. By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria: 1. At least 5 GCSEs grade A-C, including English Language and Maths (or equivalent). 2. A minimum of 2 years’ practical experience within the last 5 years in the following areas: a) Working within a community, voluntary or statutory environment, providing face-to-face and/or telephone support to clients presenting with trauma, mental health or physical health needs. b) Working effectively in a line management role, co-ordinating the activities of a team. c) Drafting guidance on processes and procedures to be followed by internal team members and/or external colleagues. d) Developing strong working relationships with multiple stakeholders. e) Creating reports and templates, provides regular updates, and using management information systems to support decision-making. The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
