Developer Advocate

Software Development Engineer In Test II

The Quality Engineering – Testing Services team within MasterCard is all about creating an ecosystem to build a world beyond waiting for all delivery teams to help achieve time-to-market, quality excellence, and higher customer satisfaction within all verticals including core, emerging payments, and value-added services. Unlike similar quality/testing roles in other organizations, a Quality Engineering position at MasterCard requires a hybrid role with knowledge and hands on software development and architecture skills to work closely with developers to build test automation, test infrastructure, and perform code analysis/review to enable development quality. This position will be responsible for driving best practices for functional, exploratory and automated testing within MasterCard. Work with teams to deliver applications and solutions that meet the needs of our stakeholders, including consumers, merchants, issuers and governments. Questions: Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Customer Account Specialist

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts. With a history going back more than 100 years, Intrum became the world's leading debt collection and credit management company in 2017, following the combination of Lindorff and Intrum Justitia. Today Intrum does business in 25 countries all over Europe. With more than 8,000 employees dedicated to help boost your business, and bringing your customers back to a life of sustainable spending, Intrum is here to help. We are looking for a talented French speaking Customer Account Specialist to join our multilingual team on a part time basis. The right candidate will be able to provide customer service and support while monitoring our customer outstanding receivables ledgers using early collection methods. PART TIME CONTRACT - 20 HOURS PER WEEK Responsibilities In line with current governmental advice in relation to the Covid-19 pandemic, Intrum Ireland employees are currently now working from home. This is a temporary measure in place to ensure business continuity. Intrum Ireland is an equal opportunities employer. We believe that ensuring diversity and inclusion will produce a better place to work and a better-quality of our services. We encourage candidates from all backgrounds to apply. Interviews will be held remotely for suitable candidates. Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!

Senior Underwriter

I am recruiting for a Senior Underwriter to join the Dublin team of a multinational life and pensions firm. My client has been increasing their headcount in Dublin steadily over the past number of years and plan to further grow out their presence in the years to come. Within the role you will underwrite Life, Disability, and Income Protection products. Therefore, the ideal candidate will have a strong background in Underwriting within the Life insurance sector. This is a Team Lead/Mentorship position and as such you will be responsible for training and supporting Junior team members. You will need excellent communication and negotiation skills as well as the ability to work autonomously. For more information on this role please contact Louise.O'Dowda@weareoliverjames.com

Senior Finance Manager

DESCRIPTION Do you want to directly influence the future of some of the most successful products in cloud computing? Come join Amazon Web Services Finance! Amazon Web Services (AWS) is a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of enterprise, government and start-up business and organizations in over 190 countries around the world. Launched in 2006, Amazon Web Services officially began offering developer customers access to web services – now widely known as cloud computing – based on Amazon’s own back-end technology platform. On the AWS Finance team you will be surrounded by people that are exceptionally talented, bright, and driven, and believe that world class support is critical to customer success. To support this quickly growing business, you must be highly analytical and possess a strong passion for analytics and accountability, setting high standards, and razor-sharp accuracy. We take working hard, having fun, and making history seriously and you should too! We provide end-to-end financial support driving AWS to be the low cost provider in Cloud computing and leader in customer experience. This includes supporting business owners in building, operating and innovating our Cloud datacenters. We support operations, business development, and engineering. You should be passionate about producing financial analysis enabling management to make breakthrough decisions, drive cash flow, and ultimately delight our customers. We are growing rapidly in existing regions as well as expanding into new regions. As a member of this team, you will work with regional AWS leadership to: · Serve as the key business partner working directly with regional AWS management and other internal stakeholders to provide financial recommendations · Report weekly and monthly financial and operating metrics · Manage the financial planning process. Model, analyze and forecast metrics that drive budgeting, forecasting and business decisions · Be an integral member in the monthly financial close process and perform ad-hoc projects and analysis as needed · Analyze business results for key takeaways to achieve business objectives · Monitor compliance with controls and systems, and developing new processes to support the fast-growing, global AWS business · Preparing detailed financial models for business segments, drive business initiatives, and identify, implement, and deliver key operational efficiencies · Identify and lead projects to drive automation and process improvement. · Lead a team to effectively address priorities and provide career coaching. BASIC QUALIFICATIONS · Minimum of 10 years of financial experience or master's degree/MBA and 8 years of experience, or an equivalent combination of education and experience. · Advanced excel skills (Vlookup, Index, Pivot table, etc.) · Exceptional written and verbal communication skills · Technical and financial knowledge, including understanding of internal control requirements and accounting principles · Experience in financial modeling and reporting skills using Excel, Oracle, Essbase, TM1 and similar tools · Solid business judgment and controllership focus · Experience in leading a team and developing talent and working cross-functionally PREFERRED QUALIFICATIONS · MS/MBA degree in finance, accounting, or related field · CPA, CFA, MBA preferred · Ability to work independently and self-motivate in a fast-pased and rapidly changing environment · Demonstrated ability to work independently, prioritizing workloads and partnering cross-functionally, while delivering against tight deadlines. · Experience developing/optimizing finance processes for speed, agility, and insight · Demonstrated ability to dive deep on ambiguous challenges and deliver actionable insights · Demonstrated curiosity to learn complex new subjects quickly and earn business partners’ trust5+ years of directly supervising teams and developing people · Familiarity with financial systems such as Cognos TM1 preferred · SQL experience preferred Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We value your passion to discover, invent, simplify and build.

Senior Data Software Engineer

Job Description At Zendesk, we get excited about building software that delivers the ultimate customer experience. Our goal is to ship beautifully simple software. And we’re constantly innovating - no really, we can’t wait to outdo ourselves in the near future. Zendesk Explore is our analytics product responsible for ingesting millions of records from the Zendesk product family and then allowing them to be queried and visualised at low latency - and all that at scale! We’re looking for a hardworking Senior Software Engineer to help take Zendesk products to the next level in terms of functionality and integrations. You’ll be joining a team that works on our Explore analytics data engine and data stores. Explore is a complex reporting application which provides analytics for Zendesk data. You’ll have the skills, experience, wisdom, patience and determination to work with the team to maintain and support the product to meet our customers needs. What you'll do every day: Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.  More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk  has operations in the United States, Europe, Asia, Australia, and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

Lead UX Researcher

Job Description At Zendesk, our goal is to help bring companies and their customers closer together. We know that communication is the key to happy relationships, so we build software that makes customer conversations easier and more productive. We believe in collaborative working relationships, curiosity about our prospects and customers, insight-informed design, and delivering solutions that solve real problems for our customers.  UX Researchers are an integral part of our Product Design organisation! In this role, you will craft and execute sophisticated research projects that affect multiple teams. Your research will contribute to designs for Zendesk products that are powerful and easy to use. Who we're looking for: This opportunity is for a Lead User Experience Researcher with demonstrated ability supporting design teams with insightful, impactful research. Successful candidates will have expertise with a variety of remote and face to face research methods, a gift for mentoring colleagues, and a passion for the user experience.  What our researchers get to do every week: Work collaboratively with designers, product managers, marketing and engineering teams supporting our product development efforts. Participate in weekly design critiques and standup meetings. Select appropriate research methods to turn open questions and curiosities into formal research plans, and execute those plans to inform product and design strategy. Partner with product management, data analysts and other UX Researchers to craft coordinated research strategies and insights, triangulating data from different sources and methods to find opportunities for improving the customer journey. Use workflows, scenarios, profiles and reports to document customer behavior, and articulate the goals, behavior and preferences of Zendesk customers. Translate insights into meaningful recommendations with design and product partners. Assist in the creation and upkeep of user personas, our research training materials, and our UX insights library. Share research results across the organisation to generate empathy and inspire action on behalf of Zendesk’s users, customers and prospects. What you bring to the role: Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.  More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk  has operations in the United States, Europe, Asia, Australia, and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

Network Development Engineer

DESCRIPTION At Amazon, we believe that every day is “Day One.” A day to take the first step. A day to meet new challenges. Today could be the day that you become part of a bigger idea. A day where your own ideas can turn into reality. Become part of a company that redefines itself on a daily basis. Working for Amazon is a new excitement every day. Do you consider yourself one of the premier Operational Network Engineers in the industry today? Would you like the opportunity to become even better and face unparalleled, yet fascinating challenges? The Enterprise Network Engineering team at Amazon is looking for a highly experienced Network Engineer to support our employee installations around the globe. This position will collaborate with a team of like-minded engineers located in different regions around the world to support connectivity options for our Corporate, Customer Service, and Subsidiary locations. Responsibilities Include: · Operational support cutting-edge, multi-vendor data connectivity solutions to support Amazon’s growth worldwide. · Monitor and maintain performance & capacity at Amazon’s office installations to ensure maximum efficiency and operational uptime. · Work with vendors and cross-functional teams for on-going design efforts and systems support. · Support & build wireless solutions for a variety of Amazon locations. · Support & build ISP facilitated connectivity for all Amazon Corporate offices and Customer Service locations. BASIC QUALIFICATIONS This position requires a broad engineering background as you will be working with a variety of systems and technologies to deliver best of breed network service to Amazon’s internal customers worldwide. Other qualifications include the following: · Bachelor's Degree in a technical field or relevant work experience 3+ years of Network Engineer experience · In-depth knowledge of and experience with major internet routing protocols; BGP, OSPF, etc · In-depth knowledge of and experience with major router platforms; specifically with Cisco 37xx, 39xx, 45xx, 49xx, 94xx, ASR, & Nexus devices including all compatible supervisory and line cards for these platforms · Excellent network analysis fundamentals and robust troubleshooting skills · Professional written and verbal communication skills · Good interpersonal and customer service skills · Excellent IP networking fundamentals and extensive experience in TCP (internals and flow control), UDP, DNS & DHCP · Experience with protocols and technologies such as STP, PVST, First Hop Redundancy Protocols, EtherChannel, QoS , NTP , 802.1x & NetFlow. · Candidates should also possess past experience with IPSec / Remote Access VPN technologies , Firewalls (ASA) , Wireless (802.11x) & IT security best practices · Experience with network tools, specifically for these functional areas: fault management, configuration management, performance management · Knowledge of IT security best practices · Experience Automation Tools and scripting - Ansible or Python PREFERRED QUALIFICATIONS · Intimate knowledge of local region connectivity providers & regulations · Prior experience with SIP/VoIP a plus · CCNA/CCNP certification is a plus · Experience in lab-testing & certification of networking devices · Experience working with carriers to provision, install, and operate data networks · Experience managing complex technical project Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

EMEA Security & Safety Manager

Job Description The EMEA Security & Safety Manager oversees physical safety and security operations directly in our Asia Pacific region including Dublin, London, Krakow, Copenhage, Montpellier and other smaller field sites. The role manages physical security operations and occupational health & safety requirements in the EMEA region. This role reports to the Senior Manager, Global Security & Safety and supports the needs of the GSS (Global Security & Safety) team. Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.  More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk  has operations in the United States, Europe, Asia, Australia, and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

Technical Support Engineer - French Speaking

Job Description The best Customer Experiences are built with Zendesk. Our powerful platform facilitates customer interactions across phone, messaging/chat, email and social media, and is designed to grow and scale so it works for companies of any size - from startup to enterprise.  When our customers have questions about any of our products, they turn to our internal team of Technical Support Engineers who are wizards at helping them figure out what they need to improve their support operations, fast!  Zendesk’s Technical Support Engineers are a team of strong analytical and technically minded people with fantastic troubleshooting skills. We are driven to help customers and can dive deep into learning a new product inside and out...sound familiar? We are looking for a Technical Support Engineer to become a Zendesk guru for our customers. You will be providing top-notch support through many different channels of communication, including email, phone, chat, forums and social media such as Twitter and Facebook. You will: Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.  More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk  has operations in the United States, Europe, Asia, Australia, and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.