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Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Security Personnel
Main purpose of the role: Purpose of this role is to provide support to Store Management and colleagues in all aspects of the Security function. The ideal candidate will have/be: Previous experience within a retail security role Hold a current PSA Security Guard License is essential Excellent communication and customer service skills Excellent interpersonal skills Ability to work on own initiative as well as part of a team Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; Protect the Store€,,s assets Assist the Store Owner/Manager in preventing loss of stock/theft within the store Ensure that the Store is a safe environment for customers and employees Key holding responsibilities to include opening/closing of the Store Carry out routine spot checks on waste, deliveries, closing stock, refunds, voids and employees Carry out investigation work, when required Monitor CCTV records
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Barista
☕ Barista – Join Our Team and Brew Up a Great Career with Us! The Role: This isn’t just another job — it’s your chance to kickstart a career in a brand that values growth, development, and promoting from within. As a Barista, you’ll be part of a supportive team where learning is part of every day and your potential truly matters. ✨ Why Join Us? • Full training provided — no experience needed! • A clear path to progress — many of our leaders started as Baristas • Ongoing support to help you grow in confidence and skills • A fun, energetic environment where every shift brings something new �� What We Offer: • Complimentary handcrafted coffee on every shift • Employee discounts across all Costa locations • Full training and ongoing development opportunities • A friendly, inclusive, and supportive team culture • A workplace where you can grow, learn, and be yourself �� This role is based in NEW ROSS �� Apply today and bring your love for coffee to life with Costa!
Machine Repair Assistant
Machine Repair Assistant to join our expanding workshop team. This role will involve the use of machinery and equipment and will include physical exertion (manual handling etc.) on a daily basis. This job description outlines some of the duties and responsibilities that are associated with your role but it is by no means an exhaustive list and may be amended as the management of the company directs. Interview process will include a practical test of your experience with machinery. Position: Machine Repair Assistant Reporting to: Workshop Repair Manager Location: Maynooth Duties Include: Training & Development: At SAP Landscapes we believe that our most important asset is our people. That is why we like to promote from within and develop employees to progress further in their career. As a Mechanic / Fitter you have the potential to develop your skills and experience in a fast-paced environment with a team of experts in their field. SAP Landscapes are an equal opportunities employer.
General Operative
SAP Landscapes is one of Ireland’s largest and most established landscape and maintenance companies, boasting 50 years of experience in creating and sustaining better spaces. You are joining us at an exciting time of growth, for both our employees and our business. You will have the opportunity to work with high-profile projects and develop your skillset, as well as pay a key role in your very own career path with company support. This role will involve the use of machinery and equipment and will include physical exertion (manual handling etc.) on a daily basis. We are on the lookout for an enthusiastic General Operator to join our team in Kilkenny. Immediate start. Position: General Operative Reporting to: Contracts Manager Location: Kilkenny This job description outlines some of the duties and responsibilities that are associated with your role but it is by no means an exhaustive list and may be amended as the management of the company directs. Duties Include: Training & Development: At SAP Landscapes, we believe that our most important asset is our people and we like to promote from within company. As a General Operative you have the potential to become a 2nd in crew and subsequently a Team Lead through consistent training & development.
Assistant Staff Officer
1. CHARACTER: Candidates shall be of good character. 2. HEALTH: Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. For the purpose of satisfying the requirement as to health it will be necessary for each successful candidate, before they are appointed, to undergo at their expense a medical examination by a qualified medical practitioner to be nominated by the Local Authority. On taking up employment, the expense of the medical examination will be refunded to the candidate. 3. EDUCATION, TRAINING, EXPERIENCE ETC: Each candidate must on the latest date for receipt of applications: (i) (a) have obtained at least Grade D (or a pass), in Higher or Ordinary Level in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, and (b) have obtained at least Grade C (or Honours) in higher level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included Mathematics, Accounting, Business Organisation or Economics), or (ii) Have obtained a comparable standard in an equivalent examination, or (iii) Hold a third level qualification of at least degree standard CONFINED COMPETITION: (iv) Be a serving employee in a local authority, or a regional assembly where applicable and have at least two years satisfactory experience in a post of Clerical Officer or analogous post Recruitment of the post of Assistant Staff Officer (Grade IV) will now be on the following basis: Panel A. 50% confined to employees of the sector being all Local Authorities & Regional Assembly (where applicable) Panel B. 30% open competition Panel C. 20% confined to employees of Dun Laoghaire Rathdown County Council. More details below at No. 10 (iii) (v) Hold a valid work permit if required* *All non-EU/EEA citizens must hold a valid work permit prior to and for the duration of their contract. The work permit must allow you to work full time for Dún Laoghaire Rathdown County Council. It is the responsibility of individual employees to ensure that you have a valid work permit. If at any stage during your contract you cease to hold a valid work permit you must immediately advise Dún Laoghaire-Rathdown County Council and your employment will cease with immediate effect. Non Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. The position of Assistant Staff Officer is a first level position in the middle management structure in the Council. An Assistant Staff Officer in the Council is required to be an effective, participative member of a team and may be required to supervise staff, manage the distribution of work and may also be required to provide one to one coaching and training for junior staff members. An Assistant Staff Officer will generally be required to act in a front line post in relation to the provision of customer service. An Assistant Staff Officer would be expected to be computer literate with a good knowledge/understanding of I.T. Systems including Microsoft Office. The person appointed will have excellent interpersonal and communication skills. THE IDEAL CANDIDATE: In the context of key duties and responsibilities for the post of Assistant Staff Officer, the ideal candidate will demonstrate the following knowledge, skills and competencies: • knowledge of policies in relation to staff matters • experience of preparing reports and correspondence • have the ability to supervise staff. • have an awareness of Health and Safety Legislation and Regulations, the implications for the organisation and the employee, and their application in the workplace. • Have excellent ITC skills and demonstrated experience of using all Microsoft packages. • understand the changing environment and be capable of adapting to change in order to deliver quality services to our citizens. • have an ability to work effectively within a team to achieve a common goal, ensuring standards are adhered to and maintained. • be motivated to achieve maximum performance. • demonstrate excellent clerical / administrative experience in an office-based environment. • have an ability to work on own initiative, in an independent environment and without constant supervision. • clear and realistic views of future trends and strategic direction of local government JOB SPECIFICATION 1. The office is wholetime, permanent and pensionable. 2. SALARY: €36,113 - €38,240 - €41,259 - €43,241 - €44,975 - €46,653 - €48,917 - €50,557 - €52,239 - €53,829 (1st LSI) - €55,460 (2nd LSI) (rates as at 01/02/2026) In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at the minimum point. Entry point to this scale will be determined in accordance with Circulars issued by the Department of the Environment, Community and Local Government. The salary shall be fully inclusive and shall be determined from time to time. Holders of the office shall pay to the Local Authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform. 3. SUPERANNUATION CONTRIBUTIONS Persons who become pensionable officers of a Local Authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable officers of a Local Authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable officers of a Local Authority will be required in respect of the Spouses and Children’s Contributory Pension Scheme to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme. RETIREMENT: New Entrants recruited to the Public Service on or after 1 January 2013 Pensionable public servants (new joiners) recruited to the Public Service for the first time on or after 1 January 2013 (the commencement date of the Single Scheme) will be members of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Pension age Minimum pension age is linked to the State Pension age which is currently 66 but may be subject to change. Compulsory retirement age Scheme members must retire at the age of 70. In all other cases, staff recruited on or after 1 January 2013 who were employed in the Public Service on 31 December 2012 or within a period prior to 31 December 2012 not exceeding 26 weeks will retain their existing pension scheme terms and conditions. In certain circumstances, e.g. where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. 4. DUTIES: The duties of the post include the following: • To support the line manager to ensure the section or department work programmes are implemented to deliver on the Council’s Corporate Plan and operational matters. • To communicate and liaise effectively with employees, supervisors and line managers in other sections, and customers in relation to operational matters for their section or area of work. • To prepare reports, correspondence and other documents as necessary. • Use all technology and equipment as required. • To organise and facilitate internal and external meetings and participate and engage in discussions as appropriate. • To provide assistance and support in the delivery of projects as required. • To ensure high levels of customer service, responding to queries and requests for information in a professional and courteous and timely manner. • To support the line manager to communicate, implement, and manage all change management initiatives within the relevant area of responsibility. • To supervise employees within their team or programmes of work within their area of responsibility, providing support to team members or colleagues as required and through participation in the Performance Management Development System. • To complete all essential training successfully. • To participate in corporate activities and responsibilities appropriate to the grade. • To be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work. • To deputise for the line manager or equivalent. • To undertake any other duties of a similar level and responsibility, as may be required or assigned, from time to time The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to, an appropriate Officer or such designated Officer as may be assigned from time to time by the Council. The duties of the post are to give to the local authority and to (a) The local authorities or bodies for which the Chief Executive is Chief Executive, and (b) To any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies referred to in sub-paragraph (a) of this paragraph under the general direction and control of the Chief Executive or of such officers as the Chief Executive may from time to time determine, such appropriate computing, technical, management, administrative, executive, supervisory, advisory and ancillary services as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to them by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an officer of a higher level. The duties shall be such as shall be assigned by the local authority from time to time, and shall include the duty of deputising for other officers of the local authority when required. The duties shall also include such duties as may be assigned in relation to the area of any other local authority. 5. HOURS OF WORK All new entrants to the Local Authority sector and any individuals on new appointments or promotion will work 35 hours per week. 6. ANNUAL LEAVE Annual leave entitlement for the position of Assistant Staff Officer is 30 days per annum in accordance with Department of Environment, Community and Local Government Circular LG(P) 07/2011. 7. PROBATION: When a person is not already a permanent officer of a Local Authority in Ireland and is appointed to a permanent office the following provisions shall apply, that is to say a) There shall be a period after such appointment takes effect during which such person shall hold office on probation; b) Such period shall be one year. c) Such person shall cease to hold such office at the end of the period of probation unless, during such period, the Chief Executive has certified that the service of such person in such office is satisfactory. 8. LOCATION & RESIDENCE Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Dun Laoghaire-Rathdown County Council reserves the right to assign Employees to any premises in use by the Council, now or in the future subject to reasonable notice 9. CITIZENSHIP Candidates must, by the date of any job offer, be: a. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b. A citizen of the United Kingdom (UK); or c. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d. A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f. A non EEA citizen who is the parent of a dependent Irish citizen child and has been granted residence permission (usually Stamp 4). 10. RECRUITMENT: Pursuant to article 8 of the Local Government (Appointment of Officers) Regulation, 1974, the Minister has given directions as follows: i. Selection of candidates for appointment shall be by means of a competition based on an interview conducted by or behalf of the Local Authority. The interview will be competency based and marks will be awarded under the competency skill sets identified for the position of Assistant Staff Officer as outlined above. Candidates will also be required to demonstrate knowledge of the key duties and responsibilities for this role. Please note that the interview may be held in person or on online. ii. DLRCC reserves its right to shortlist candidates, in the manner it deems most appropriate, to proceed to the interview stage of the competition. Following receipt of all applications, job applicants may be shortlisted for assessment based on the extent to which they meet the criteria from the job description and / or where it would not be practical to interview all applicants. Aptitude Testing may in some circumstances be used to facilitate the shortlisting process. If required, the testing will be performed through a 3rd party provider and submission of an application for employment is regarded as consent to share your information for the purposes of short-listing and recruitment. Your information will be provided for the sole purpose of shortlisting suitable candidates and for no other purpose. Dún LaoghaireRathdown County Council will ensure any 3rd party fully complies with GDPR and Data Protection legislation. It is therefore in your own interest to provide a detailed and accurate account of your relevant qualifications/ experience on the application form and also to demonstrate sufficient evidence of the competencies required for this position under each competency heading which are detailed above. Short-listing does not suggest that candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates, who based on their application, appear to be better qualified and/or have more relevant experience. Short-listing may take the form of Desk-top Short-listing, Aptitude Test and/or Preliminary Interview or combinations thereof. iii. If a candidate wishes to appeal either a short-listing or interview board decision, they must do so within five working days of being notified of this decision. The appeal must clearly state the grounds of appeal which must be emailed to The Appeals Officer recruitment@dlrcoco.ie, the HR Department will evaluate the grounds of the appeal. If grounds for an appeal are not upheld, HR Management will notify the candidate in writing of this outcome and no further action will be taken. If the grounds upon which the appeal is made are upheld, the HR Department will notify the candidate of this outcome and corrective action will be taken. The decision of the HR Department on the appeal is final. Panels may be formed on the basis of such interviews. Candidates whose names are on a panel and who satisfy the Local Authority that they are otherwise suitable for appointment may within the life of the panel be appointed as appropriate vacancies arise. The life of the panel will not be more than one year reckoned from the date of the formation of the panel unless extended. Recruitment of the post of Assistant Staff Officer (Grade IV) will now be on the following basis: A. 50% confined to employees of the sector* B. 30% open C. 20% confined to employees of Dun Laoghaire Rathdown County Council. *The sector includes all Local Authorities and Regional Assembly (where applicable). Staff who are not existing employees of these local authorities or regional assembly (where applicable) are not eligible to apply for competitions confined to the sector or to the local authorities i.e. Dun Laoghaire Rathdown County Council. Panel A (Confined to the Local Authority Sector) will comprise of successful applicants, in order of merit, from within the Local Authority Sector only, i.e. candidates serving in a Local Authority or Regional Assembly (where applicable). Panel B (Open Competition) will comprise of all successful applicants in order of merit and may include candidates serving in a Local Authority, Regional Assembly (where applicable), and external candidates. Please Note: All Candidates applying for inclusion on Panel B must include full details of their educational qualifications (subjects taken & grades achieved) Panel C (Confined to Dun Laoghaire Rathdown County Council) will comprise of successful applicants, in order of merit, from within Dun Laoghaire-Rathdown County Council only. An employee of an individual local authority or regional assembly may be on all three panels, (Panel A, B & C). An employee of the sector (all local authorities and the regional assemblies where applicable) may be on two of the three panels, (Panel A & B). An applicant who is not employed in the sector may be on one panel, (Panel B). The order of candidates placed on each of the three panels is determined by where they were placed on the overall order of merit. v. The Local Authority shall require persons to whom appointments are offered to take up such appointments within a period of not more than one month and if they fail to take up the appointments within such period or such longer period as the Local Authority in its absolute discretion may determine, the Local Authority shall not appoint them. vi. An applicant who withdraws their application at any stage of the competition will not be permitted to re-enter the competition at a later stage.
Field Sales Representative
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do. Job Description Responsibilities:
Assistant Staff Officer
The Position The Council now invites applications from suitably qualified persons who wish to be considered for inclusion on a panel from which permanent and fixed term contract posts for the position of Assistant Staff Officer will be drawn. The Assistant Staff Officer is a key frontline support role within the organisation. The successful candidate will be assigned to a service delivery area to support a functional area as required and will work under the direction of a Staff Officer or any employee designated by the Administrative Officer, Senior Executive Officer, or Director of Services as appropriate. The Assistant Staff Officer is expected to carry out their duties in a manner that enhances public trust and confidence. The role requires excellent administrative, interpersonal, and communication skills, along with the ability to demonstrate strong professional competence within the assigned area. The post holder may also be required to deputise for a Staff Officer from time to time. Duties and Responsibilities The Assistant Staff Officer is a support or supervisory position within the Council, and the candidate can be assigned responsibility for the day to day operation of a work area, section, or team. The Assistant Staff Officer works as part of a team, supporting managers and colleagues to meet work goals and objectives and to deliver quality services to internal and external customers. The following is a non exhaustive list of key duties and responsibilities which may be assigned to an Assistant Staff Officer: • To support the line manager to ensure the section or department work programmes are implemented and the delivery of the Council’s Corporate Plan and operational matters. • To effectively communicate with employees, supervisors, line managers, customers, and elected members regarding operational matters in their area. • To prepare reports, correspondence, and other documents as necessary. • Collating and analysing data and where required give relevant information. • Effectively maintain accurate records and electronic files. • Briefing and training new staff as required. • To organise and facilitate internal and external meetings and participate and engage in discussions as appropriate. • To provide relevant assistance in the delivery of project and work programmes. • To ensure high levels of customer service, responding to queries and requests for information in a professional, courteous, and timely manner. • To support the line manager to communicate, implement, and manage current and new initiatives within the relevant area of responsibility. • To supervise employees within their team on programmes of work and within their area of responsibility, providing support to team members or colleagues as required and through participation in the Performance Management Development System. • To complete all essential training successfully. • To participate in corporate activities and responsibilities appropriate to the grade. • To comply with Health and Safety legislative requirements, policies, procedures, and safe systems of work. • To deputise for the line manager or equivalent. The post holder may be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to an appropriate Officer or such duties as designated from time to time. Qualifications for the Post Character Candidates shall be of good character. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Citizenship Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway. or b) A citizen of the United Kingdom (UK). or c) A citizen of Switzerland pursuant to the agreement between the European Union and Switzerland on the free movement of persons. or d) A non EEA citizen who is a spouse or child of an EEA or United Kingdom or Swiss citizen and has a Stamp 4 visa. or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa. or A non EEA citizen who is a parent of a dependent child who is a citizen of and resident in an EEA member state or the United Kingdom or Switzerland and has a Stamp 4 visa. Non Irish qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications. Overseas qualifications must also be accompanied by a translation document. Education, Training, Experience Candidates must have, on the latest date of receipt of completed application forms, meet one of the following: (i) Leaving Certificate (must meet both parts (a) and (b)): (a) have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and or English and one of the following: Mathematics, Accounting, Business Organisation or Economics. AND (b) have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three subjects in that examination (or two subjects if Irish and or one of the following is included: Mathematics, Accounting, Business Organisation or Economics). OR (ii) Equivalent Qualification – have obtained a comparable standard in an equivalent examination. OR (iii) Degree Level Qualification – hold a third level qualification of at least degree standard. Confined Competition (iv) be a serving employee in a local authority or a regional assembly and have at least two years satisfactory experience in a post of Clerical Officer or an analogous post. Panel Following the selection process, three panels will be formed for the post of Assistant Staff Officer from which future permanent and fixed term contracts will be filled: Panel A (Confined to Local Authority Sector) will comprise successful applicants in order of merit from within the Local Authority Sector only, that is candidates serving in a Local Authority or Regional Assembly with at least two years satisfactory experience in a post of Clerical Officer or an analogous post. Fifty percent of appointments will be made from Panel A. Panel B (Open) will comprise all successful applicants in order of merit and may include candidates serving in a local authority, regional assembly, and external applicants. Thirty percent of appointments will be made from Panel B. Panel C (Confined to Westmeath County Council) will comprise successful applicants in order of merit who are current employees of Westmeath County Council. Twenty percent of appointments will be made from Panel C. The order of candidates placed on each of the panels is determined by where they were placed on the overall order of merit. Requirements, Skills and Knowledge Candidates will be expected to demonstrate, through their application form and at interview, the following: • Possess an understanding of the Council’s purpose, goals and priorities and knowledge of public service organisation in Ireland. • Understand the role of the elected council and the representational role of the elected members. • Have the capability of adapting to change to deliver quality services to citizens. • Possess the ability to identify problems and contribute to solutions. • Be able to work efficiently and effectively in a busy working environment. • Possess the ability to provide excellent customer services. • Have an ability to lead a team if required. • Have excellent interpersonal and communication skills. • Be motivated to achieve maximum performance. • Demonstrate excellent administrative experience. • Have an ability to work on own initiative, in an independent environment and without constant supervision. • Possess staff supervisory experience. • Have an awareness of Health and Safety legislation and regulations, the implications for the organisation and the employee, and their application in the workplace. Particulars of Office (including retirement) The Post A panel will be formed for an initial period of one year and this may be extended for a further year at the discretion of the Chief Executive. The panel may be used to fill permanent and fixed term positions that may arise for its duration. Vacancies will be offered in order of merit as per the panel. Vacancies may arise on a county wide basis. Westmeath County Council reserves the right to assign employees to any work location having regard to funding and or operational circumstances. Salary The current salary for the post of Assistant Staff Officer is €36,113 to €55,460 per annum including Long Service Increments, as per Circular EL 02/2026. Payment of increments is dependent on satisfactory performance. Entry point of this scale will be determined in accordance with the Circulars issued by the Department of Housing, Planning, Community and Local Government. New entrants to the Local Authority Service commence on the first point of the scale in accordance with current Government Policy as set out in Department of the Environment Circular Letter EL 02/2011 of 28 January 2011 and Circular EL 05/2016 dated 5 February 2016. Remuneration is paid fortnightly by PayPath directly to the employee’s nominated bank account. The current pay cycle may be revised during the period of employment. Remuneration is subject to all statutory deductions such as PAYE and PRSI. Increments are paid annually subject to satisfactory attendance, conduct and performance and national agreements. Increments may be withheld if performance, attendance and or conduct are not satisfactory. You agree that in the event of an overpayment of salary or other monies to you, the Council reserves the right to deduct monies from your wages for the purpose of reimbursement of the Council of the amount of the overpayment, in keeping with the Payment of Wages Act 1991, Section 5(5). Superannuation and Retirement Membership of the Local Government Superannuation Scheme or the Single Public Service Pension Scheme is compulsory for all employees. Details of the relevant scheme will be provided to the appointee prior to appointment. A person who becomes a pensionable employee of a local authority who is liable to pay the Class A rate of PRSI contribution will be required in respect of superannuation to contribute to the local authority at the rate of 1.5% of pensionable remuneration plus 3.5% of net pensionable remuneration (that is pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). A person paying Class A rate of PRSI who becomes a pensionable employee of a local authority will be required, in respect of the Local Government (Spouses and Children's Contributory Pension) Scheme, to contribute to the local authority at the rate of 1.5% of net pensionable remuneration (that is pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). A person who becomes a pensionable officer of a local authority who is liable to pay the Class D rate of PRSI contribution will be required, in respect of his or her superannuation, to contribute to the local authority at the rate of 5% of pensionable remuneration. A person paying Class D rate of PRSI who becomes a pensionable officer of a local authority, depending on their existing scheme, may be a member of a dependent scheme, that is either the Local Government (Widows and Orphans Contributory Pension) Scheme or the Local Government (Spouses and Children’s Contributory Pension) Scheme, and if a member of either scheme will be required in respect of this to contribute to the local authority at the rate of 1.5% of pensionable remuneration in accordance with the terms of the scheme. Employees are admitted to the Superannuation Scheme in accordance with the terms of the Local Government Superannuation (Consolidation) Act 1998 and the Superannuation (Miscellaneous Provisions) Act 2004, with effect from the date of appointment. This scheme is contributory and provides pension, retirement and death gratuities. In order for a new entrant to the scheme to qualify for a pension, the employee must have served a minimum of two years employment in a local authority. For new entrants under the Single Public Service Pension Scheme, effective from 1 January 2013, superannuation contributions are as follows: 3.5% of net pensionable remuneration and 3% of pensionable remuneration. Pension and retirement lump sum will be based on career average pay. Pensions will be coordinated with the State Pension Contributory under the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. The compulsory retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 is 70 years. Public Service Superannuation (Miscellaneous Provisions) Act 2004 There is no mandatory retirement age for new entrants from 1 April 2004 to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Sixty five years is the minimum age at which a person may be paid. As a new entrant to the public service under the terms of this legislation, new entrants will not be required to retire on grounds of age. Anyone who is not a new entrant to the public service, defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004, is subject to a compulsory retirement age of 70 years. Probation a. There shall be a period after such appointments take effect during which such persons shall hold the position on probation. b. Such period shall be one year, but the Chief Executive may at his or her discretion extend such period. c. The person appointed shall cease to hold office at the end of the period of probation unless the Chief Executive has certified that the service of the person in such office is satisfactory. The Local Authority shall require persons to whom appointments are offered to take up such appointments within a period of not more than one month and if they fail to take up the appointments within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not appoint them. Annual Leave The annual leave entitlement shall be 30 days per annum. Granting of annual leave, payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act 1997 and local agreements which may apply from time to time. Working Hours Normal working hours are 35 hours per week. Duties may require the successful applicant to work outside of normal hours, that is attendance at evening or weekend training. All hours worked will be subject to the provisions of the Organisation of Working Time Act 1997 as amended. You may be required to complete a time sheet in accordance with the Organisation of Working Time Regulations 2001. Sick Leave The terms of the Public Service Sick Pay Scheme will prevail. Location Westmeath County Council reserves the right to assign the successful candidate to any premises in use by the Council, now or in the future. The person appointed will be required to report to their place of work by their own means of transport and at their own expense.
Administration Officer
Salary 1: Grade V (Health Sector Salary Scale) €52,235 - €53,798 - €55,391 - €57,021 - €58,659 - €60,569 - €62,485 LSIs Tenure: Permanent Location: The NTPF is based at Ashford House, Tara Street, Dublin 2 Working Arrangement: Blended (Hybrid) working in line with the Civil Service Framework Hours of Work: 35 hours in line with Government Circulars Background The NTPF is a corporate body with functions and responsibilities as set out under Statutory Instrument 179 - National Treatment Purchase Fund (Establishment) Order, 2004 and the Nursing Homes Support Scheme Act 2009. Its key functions are: • Arranging for the provision of hospital treatment to classes of persons determined by the Minister. • Collecting, collating, and validating information on persons waiting for public hospital treatment. • Agreeing pricing arrangements with private and voluntary nursing homes under the Nursing Homes Support Scheme. • Furnishing advice to the Minister for Health on related issues. • Performing any other function assigned by the Minister for Health. Since July 2012 this includes responsibility for the publication of public hospital waiting lists. In carrying out its functions, the NTPF works closely with the Department of Health, the HSE, acute public hospitals, and private nursing homes across the health system. The ICT Function The Information and Communications Technology Department plays a key role in delivering the NTPF strategic objectives. Broadly, this involves the collection, collation, and reporting of hospital inpatient, day case, and outpatient waiting list numbers while ensuring the availability, security, and confidentiality of ICT systems. The department manages this work through three teams: Data Analysis and Development Operations, Infrastructure, and Security Data Quality and Testing Future roles that may arise for which the panel may be formed ICT Data Administrator (Grade V) The NTPF Data Administrators perform the weekly processing of national waiting list extracts from 47 public hospitals. In addition to the technical processes involved, the data administrators analyse the data received and identify unexpected or out of tolerance movements across hospitals and specialities. They cross reference data from NTPF commissioning and validation sources as well as communications from hospitals themselves. They communicate with scheduled care contacts in hospitals to gather explanations for unexpected movements and provide data and information where required. They also prepare reports and recommendations for ICT management to facilitate decisions on whether the data received should proceed or not. The Data Administrators also engage with scheduled care leads in hospitals and HSE regions on data quality issues related to waiting lists on an ongoing basis. ICT Tester (Grade V) The ICT Tester role involves leading and supporting ICT testing activities across NTPF projects. This includes developing detailed test plans for new or upgraded applications, whether developed internally or by third parties, implementing automated testing solutions, and participating in project teams from the initiation stage to provide testing guidance and early familiarisation. The role also includes collaborating closely with ICT Senior Project Managers, the ICT reports team to review and validate report data, and the ICT Test and Data Completeness and Data Quality Manager on data completeness and data quality initiatives. The role supports business functions through user acceptance training and may require the creation of user guides and training materials to support the rollout and adoption of new systems. The Role The NTPF PAMS system supports the entire NTPF commissioning process from patient identification and selection through to final discharge and reporting. It carries out this function for all inpatient, day case, gastrointestinal endoscopy, and outpatient outsourcing undertaken by the NTPF. There are over 600 users of PAMS across the NTPF, all public hospitals, and 19 private hospitals on the island of Ireland. The ICT Applications Support - PAMS will report to the Data Completeness, Data Quality and Test Team Manager (Grade VIII) in the ICT Directorate. The duties of the role will be defined by the Director of ICT and may be adjusted in light of changing priorities. Responsibilities of ICT Applications Support - PAMS within the ICT Team in the NTPF include: • Provide technical support to users in the NTPF and across the health system in the various PAMS applications. • Provide technical support to end users of NTPF applications made available across the health system. • Identify opportunities for automation and process improvement in PAMS and other NTPF systems. • Create user guides or training material where required as part of the rollout of ICT projects. • Carry out ICT testing for new ICT application projects implemented by the NTPF and work closely with ICT Senior Project Managers managing these projects. • Participate in the weekly processing of inpatient and outpatient waiting list extract files where required. • Engage with hospitals as part of the weekly inpatient and outpatient processing where required. • Work with the ICT Test and Data Completeness and Data Quality Manager on data completeness and data quality initiatives. • Work closely with the ICT reports team reviewing and validating numbers on the numerous reports created by the NTPF reporting team. • Carry out any other relevant duties assigned from time to time by the National Treatment Purchase Fund. • Gain knowledge and expertise in relevant NTPF applications. • Portray a professional and well presented image of the NTPF and the Information and Communications Technology Unit to all stakeholders via phone, email, or in person. Note: The functions and responsibilities assigned to this position are based on the current requirements of the NTPF. These requirements may change in line with changes in the roles, objectives, or business requirements of the organisation. Other Responsibilities • Demonstrate NTPF values in all work activities: People First, Integrity, Collaboration, Innovation, Expertise, and Inclusion. • Participate in the NTPF performance and development system and ensure appropriate documentation is provided to the manager in a timely manner. • Perform all tasks necessary to ensure that departmental functions are carried out and that objectives set for the section are achieved in a timely and accurate manner. Required Competencies The competencies required for this position align with the Public Appointments Service competency model for this grade. These include competencies in respect of: i. Team Leadership ii. Judgement, Analysis and Decision Making iii. Management and Delivery of Results iv. Specialist Knowledge, Expertise, and Self Development v. Interpersonal and Communication Skills vi. Drive and Commitment to Public Sector Values Essential Requirements of the Position Candidates must possess the required knowledge and ability, including a high standard of suitability and administrative ability, for the proper discharge of the office as follows: • At least three years relevant experience in an administrative or technical role. And • Proficiency in the use of Microsoft Office products, particularly Microsoft Excel. • Ability to gather, analyse, and evaluate information and prepare and present concise oral and written reports. • Ability to determine priorities and organise workloads under pressure to achieve tight deadlines. • Proven track record of strong interpersonal and communication skills. • Ability to work unsupervised. • An understanding of and empathy with the health sector and the ability to relate positively with other organisations. And at least one of the following: • Achieved at least Grade D (or pass) in Higher or Ordinary Level in five subjects from the approved list of subjects in the Department of Education established Leaving Certificate Examination, Leaving Certificate Vocational Programme, or Leaving Certificate Applied. Or • Passed an examination at the appropriate level within the QQI qualifications framework that can be assessed as comparable to Leaving Certificate standard or equivalent or higher. Desirable: • A high standard of technical training and experience. • Excellent knowledge of Microsoft technologies including Windows, Exchange, and Office. Important Notice The above represents the principal conditions of service and is not intended to be a comprehensive list of all terms and conditions of employment. Full details will be outlined in the employment contract agreed with the successful candidate. Application and Selection Process To apply for this position, applicants should submit: • A curriculum vitae. • A cover letter outlining their reasons for considering themselves suitable for the role and highlighting relevant experience that demonstrates how the criteria listed above are met. • The candidate must indicate in their application their ability to meet the post specific requirements. (i) EEA Nationals EEA nationals who do not require work permits, visas, or authorisations are nationals of the following countries: Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands, Portugal, Spain, Sweden, United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia, Norway, Iceland, Liechtenstein, Switzerland, Bulgaria, and Romania. (ii) Non European Economic Area Applicants Who Reside Within the State To allow processing of your application, you must submit the following scanned documentation: A scanned copy of your passport showing your identification, specifically the first page showing your photograph and personal details, and your current immigration stamp showing permission to be in the State. And A scanned copy of your current Certificate of Registration (GNIB card) showing Stamp 1, Stamp 4, 4EUfam, or Stamp 5. Or A scanned copy of your current Certificate of Registration (GNIB card) showing Stamp 3 and scanned copies of the following: • Marriage or Civil Partnership Certificate And • Your spouse’s passport showing identification and current immigration stamp and their current GNIB card showing Stamp 1, Stamp 4, or Stamp 5. Or • If your spouse holds a Stamp 2 for the purposes of Doctor of Philosophy study, include a copy of their passport showing identification and current immigration stamp, their current GNIB card showing Stamp 2, and documentary evidence from the relevant educational institution confirming they are a Doctor of Philosophy student. Applications that are not accompanied by the required documents will be considered incomplete and will not be processed further.
