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Customer Experience Champion

Permanent TSBDublin

Job Title: : Customer Experience Champion Vacancy ID : 099934 Vacancy Type : Permanent Post Date : 25-Feb-2026 Close Date : 11-Mar-2026 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: This is a Permanent role, based in Dublin (Onsite). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.

1 hour agoPermanent

Business Banking Specialist

Permanent TSBDublin

Job Title: : Business Banking Specialist Vacancy ID : 096008 Vacancy Type : Permanent Post Date : 25-Feb-2026 Close Date : 11-Mar-2026 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. Business Banking is currently seeking a Business Banking Specialist on the Central Fulfilment Teams. Business Banking Central Teams support the business lending activities of regional teams and branches. Key activities include financial statement extracts, credit assessment reports, credit facility agreements, drawdown checklists and credit facility reviews. Related activities include the active engagement of customers, colleagues and professional firms, and the control of operational risks. As a specialist, you will report to a manager and manage a team of supports. Your internal stakeholders will include regional lending teams, retail branches, retail credit, mortgage operations and the legal function. Your external stakeholders will include borrowers and professional service firms. Your stakeholder engagements will always seek to enhance our customer value proposition. A core function of the Central Fulfilment Team is to prepare credit facility agreements and manage the satisfaction of pre-conditions by business borrowers and professional firms. Responsibilities: This is a permanent role based in Dublin (Hybrid). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.

1 hour agoPermanent

Driver

SuperValuJohnstown, Kildare

Main purpose of the role: Responsible for ensuring the efficient and professional delivery of customer€,,s online/telephone shopping orders. Interact with each customer with great pride, passion and care. The ideal candidate will have/be: Previous experience as a delivery driver is desirable Full clean driver€,,s licence is essential Excellent organisational and time management skills Excellent communication skills Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Deliver customer€,,s online/telephone shopping orders to different addresses in a specified region Load, unload, prepare and operate a delivery vehicle Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Engage with new initiatives and embrace new ways of working.

1 hour agoPart-time

Checkout Operator

SuperValuKilkenny

Main purpose of the role: Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be:

1 hour agoFull-time

Deli Assistant

SuperValuCobh, Cork

Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:

1 hour agoFull-time

Checkout Manager

SuperValuJohnstown, Kildare

Main purpose of the role: Ensure the Checkout Department operates efficiently and effectively at all times and provides our customers with excellent customer service. The ideal candidate will have/be: 1 years€,, experience in a Supervisor/Manager role is desirable 1 year€,,s checkout experience Ability to balance tills Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment. Main Duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Drive sales through KPI reports, financial reports, brand initiatives, customer initiatives and employee knowledge Ensure all staff reporting to you are competent in any duties required and are given adequate training relevant to their tasks Merchandise and present the department to the highest standard at all times Attend and engage in management meetings and bring learnings and builds back to the team Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions, builds on existing procedures/processes with employees and management.

1 hour agoFull-time

Researcher Panel

RTEDonnybrook, 4, Dublin

RTÉ is Ireland's national public-service media organisation. We are currently undertaking an ambitious and exciting 5-year transformation strategy to update the way we run the organisation. Our mission is to serve as an independent source of stories, news, information and entertainment for Ireland, reflecting the diversity of its people and providing experiences that enrich the lives of all. This sense of purpose motivates us to deliver to the highest standards in an environment that is collaborative, supportive, and engaging. Attracting and retaining the best talent is key in delivering to our audiences. We want our people to thrive in an environment that values their outputRTÉ’s New Direction strategy positions the organisation to champion culture in Ireland, captivate audiences with trusted and challenging content, and celebrate Ireland's rich diversity.  Meet the team:   RTÉ’s Video content strategy focuses on growing consumption on our streaming platforms while sustaining engagement with our linear channels. We provide high-quality, impactful programmes for all our audiences: programmes that bring the country together and provide a home for uniquely Irish stories, national moments, and shared experiences.RTÉ Audio’s portfolio reaches over 2 million listeners every week across RTÉ Radio 1, 2FM, Lyric fm, Raidió na Gaeltachta, and Digital Audio, making it the most listened to radio group in Ireland. RTÉ Radio 1 is the most popular radio station nationwide, reaching 1.2 million listeners every week. 2FM is the destination for Irish audiences, music lovers and entertainment fans, connecting with listeners in exciting new ways through fresh energy, dynamic voices and the very best music, all while continuing its proud tradition of shaping the future of Irish broadcasting.RTÉ Video, RTÉ Radio 1 and 2FM are now looking to form a panel of suitably experienced researchers, to cover vacancies and absences which may arise in its programme production teams. Assignments in Video will include such genres as Entertainment, Daytime, Drama, Irish language and Sports and will report to the Head of Production Resources.Assignments in Radio 1 and 2FM will include such genres as current affairs, arts and entertainment, daytime and lifestyle, comedy and music, Irish language, and sports and will report to the Managing Editor, Radio 1 or 2FM Content Manager.As part of the programme team, the Researcher will make her/his creative contribution to the formulation and development of the relevant programme, source contacts and contributors and collect, verify and prepare information for broadcast within the RTÉ journalistic and editorial guidelines.  About the role: If successful in your application, you will be: Assignments and working patterns will vary across weekdays and weekendsIf you are interested in applying for this exciting opportunity, please submit your Curriculum Vitae and a short document (800 words or less) with a pitch for a St. Patrick’s Day piece of content on either RTÉ television, RTÉ Radio 1 or 2FM.Please submit  one document  when completing this online application process.This panel is intended to cover short- and long-term vacancies that may arise over a period of 24 months from the commencement of this panel. Closing date for receipt of applications is Wednesday 11th March 2026. Cuirfear fáilte roimh iarratais ó dhaoine go bhfuil dearcadh dearfach acu i leith na Gaeilge. Applications are welcome from people who have a positive outlook to Irish. Diversity and Inclusion are at the heart of what we do – both on-screen and behind the scenes. We are committed to building a more inclusive environment and tackling under-representation while embedding inclusion at every stage of the employee journey. We welcome applications from people with diverse backgrounds, without regard to gender, sexual orientation, gender identity, age, social experience, race and ethnicity, disability, civil and family status, religious belief and membership of the Traveller Community. We are eager to provide reasonable accommodations for potential and existing employees with any kind of disability. Should you wish to request accommodation for your interview, we encourage you to let us know when you apply.

1 hour ago

Social Care Worker Cocaine, Gambling, Gaming Midlands

Good Shepherd CentreLouth

The Addiction Services, CHO8 covering Midlands and Louth Meath provides free confidential, drug, alcohol and treatment services across the region in line with The National Drug and Alcohol Strategy ‘Reducing Harm – Supporting Recovery 2017 – 2025’. The Addiction Teams are based in each of the two counties in the Louth Meath area The Service supports the provision of an integrated range of preventative, therapeutic and rehabilitation services to meet the diverse health and social care needs of our service users in an accountable, accessible and equitable manner The Service works with young people and adults who want help to deal with a drug or alcohol problem, and who want to build a healthier and happier life for themselves. The Over 18 Addiction Service provides OST (Opiate Substitution Treatment) services, Outreach to include Harm reduction, education including needle and syringe programme, overdose prevention training and provision of naloxone for people experiencing Opiate addiction, Information & supports. Out Addiction Homeless teams support those in addiction who are at risk of becoming homeless or are homeless to include those living in supported accommodation. We also provided Addiction counselling and education, /information and onward referral as required The Under 18 SUST (Substance use services for Teens) provides treatment/education and information for service users and families including Nurse Assessment, Addiction Counselling, treatment, support and onward referral as appropriate Our teams include GP’s, Nurses, Counsellors, Outreach team, Addiction Homeless team, Community Pharmacies and Admin staff. We work in partnership with other agencies and organisations What we offer Access: Our services are organised to ensure equity of access to public health and social care services Dignity and respect: We treat people with dignity, respect and compassion. We respect diversity of culture, beliefs and values in line with clinical decision making Safe and Effective Services: We provide services in a safe environment, delivered by competent, skilled and trusted professionals Communication and information: We listen carefully and provide clear, comprehensive and understandable health information and advice Participation: We involve people and their families and carers in shared decision making about their health care Privacy: We ensure adequate personal space to ensure privacy in providing care and personal social services. We maintain strict confidentiality of personal information Improving Health: Our services promote health, prevent disease and support and empower those with chronic illness to self-care Accountability: We welcome complaints and feedback about care and services, investigate your complaints and work to address concerns Wellbeing Advice and Guidance We provide free and confidential advice and support to help individuals and their families on their road to recovery The Service works in partnership with primary care networks and other statutory, community & voluntary agencies to deliver care in multidisciplinary teams in community settings. Teams are responsible for case management, assessing Service User needs, negotiating and delivering care plans and facilitating access for our target population within catchment areas. Our teams also work with other agencies to provide education and information within their organisation, attend workshops and provide group work as required The role will work on secondment from the Good Shepherd Centre. Therefore, the post holder will ensure that they work within the vision and values of the Centre.

1 hour ago

Administrative Officer Infrastructure Regulatory Simplification Unit

Department of Public Expenditure, Infrastructure, Public Service Reform and Digitalisation2, Dublin

Department: Public Expenditure, Infrastructure, Public Service Reform and Digitalisation (DPER) The Department’s Mission is to drive the delivery of better public services, living standards and infrastructure for the people of Ireland. The Department does this important work for our country under three strategic goals: · Enhancing Governance – promote effective corporate governance and accountability frameworks, reinforce transparency through open government initiatives, and ensure fiscal prudence in managing public expenditure and pay policies; · Building Capacity – enable a high-performing and inclusive workforce through progressive HR policies, upskilling opportunities, and reform initiatives; and · Delivering Effectively – leverage our mandates in public expenditure, infrastructure, reform, and digitalisation to meet the evolving needs of society. The Department’s Statement of Strategy 2025-2028 sets out the supporting actions, values and behaviours that will enable the achievement of its strategic goals. DPER is committed to championing an inclusive and diverse workforce that reflects modern Ireland and the people we serve. We strive to create a culture where all staff have equal access to opportunity and feel comfortable and confident to be themselves at work. Further information on the Department and its work may be found at https://www.gov.ie/en/organisation/department-of-public-expenditure-and-reform/ Infrastructure Regulatory Simplification Unit within the Infrastructure Division The Infrastructure Regulatory Simplification Unit (IRSU) is a new Unit that has been established within DPER’s Infrastructure Division which will play a key role in supporting the Department’s mandate to accelerate infrastructure delivery. The Unit will focus on the delivery of Pillar 2 of DPER’s Accelerating Infrastructure Report and Action Plan 2025 . The report sets out an ambitious vision for transformative reform of the delivery of critical infrastructure in Ireland. Pillar 2 details a set of actions aimed at reforming and streamlining regulatory processes for critical infrastructure projects in order to accelerate the pace of delivery. The Unit is responsible for examining the regulatory environment for critical infrastructure sectors that underpin housing delivery, namely energy, transport and water, and will identify reforms to streamline and simplify the regulatory processes for these sectors, including consenting, permitting and licensing processes. This infrastructure is necessary to support the development of all other social and economic infrastructure right across society. The Unit will also support the delivery of the other Actions within Pillar 2. As such, the Unit’s work will involve close engagement with relevant Departments, Regulatory Bodies, State Utilities, the Attorney General’s Office and DPER’s wider Infrastructure Division.

1 hour ago

Facilitator

Autism Initiatives IrelandTallaght, Dublin

Facilitator - Day service Tallaght, Co. Dublin 32 hours per month minimum Job reference: FPT_TALLH_252 Essential criteria for the position of Facilitator: Full Job Specification available on request

1 hour ago
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