Jobs
Sort by: relevance | dateClerical Officer
Location of Post Initial posts available in Limerick and Tipperary. A panel may then be formed for future vacancies, both temporary and permanent, which may arise across Tusla Region within the Networks of • Clare and South Galway • Galway North • Laois and Offaly • Limerick North and West • North Tipperary and Limerick South and East Duties and Responsibilities Main Duties and Responsibilities The Clerical Officer will be responsible for the day to day administrative functions of the Department under the direction of the assigned supervisor or manager. The role covers all aspects of clerical and administrative work to ensure the effective running of the Department. The Clerical Officer is required to have sufficient knowledge of the relevant procedures and practices to perform the role efficiently and ensure the standards set are maintained. General Administrative Duties • Day to day office duties, for example correspondence, post, typing, Dictaphone typing, faxing, photocopying, filing, and related tasks. • Logging all enquiries, telephone calls, complaints and similar matters. Prioritising same, dealing with queries, keeping supervisor or manager informed of progress and activities. • Assist in the drafting and issue of letters, memoranda and general information to internal customers, clients and general public. • Populate, maintain and update local databases and records. • Work closely with all functions within the service to deliver planned services of your department. • Have an understanding of the Child and Family Agency and how it works. • Understand how your department impacts on the service users. • Understand how neighbouring departments and functions must combine their efforts to achieve optimum service levels. • Use knowledge of the organisation’s structures and traditions to help achieve results. • Act in a manner that is consistent with the organisation’s values and vision. • Treat all information and service users with confidentiality and discretion. Communication • Interpreting and providing written and oral information to staff and service users, for example by phone or letter, and contribute positively to the public image of Tusla – Child and Family Agency. • Liaise and co-operate with other members of staff in the interest of providing the best possible service to service users. • Understand service users by being approachable and by listening to them. Legislative Compliance and Record Keeping • Have awareness of the guidelines and legislation that governs your area of work and ensure compliance when issuing advice and documentation. • Ensure compliance with Data Protection Act and record keeping and retention requirements. • Assist in the implementation of new legislation, guidelines and associated reports and tasks. Health and Safety • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. • Have a working knowledge of the Health Information and Quality Authority Standards as they apply to the service, for example National Standards for Child Protection and Care, and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him or her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and or Experience Applicants must by the closing date of application have the following: • Proficient with Microsoft Office, including Excel, Word and PowerPoint. And • Have obtained at least Grade D (or a pass), in Higher or Ordinary level, in five subjects from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme. Or • Have passed an examination of equivalent standard. Or • Have satisfactory relevant experience which encompasses demonstrable equivalent skills. Or • Have had at least two years previous service in an office of Grade 111, Grade 11, Grade 11 Typist or Grade 1 under a local authority or health board in the State. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Tenure The current vacancies available are permanent or temporary and whole time or part time. The posts are pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration will be filled. The tenure of these posts will be indicated at expression of interest stage for each individual post. The purpose of this campaign is to fill immediate urgent vacancies and it is expected that panel placements will cease if expressions are not received within the appropriate processes. Appointment as an employee of the Child and Family Agency is governed by the Child and Family Agency Act, 2013 and the Public Service Management (Recruitment and Appointments) Act 2004. Remuneration The salary scale for the whole time equivalent of this post is: Clerical Officer Grade III: 0609 01 August 2025: €31,118 €32,868 €33,299 €34,173 €35,451 €36,730 €38,010 €38,941 €39,992 €41,213 €42,078 €43,287 €44,508 €46,798 €48,427 Long Service Increment The appointee shall commence on the first point of the salary scale. Incremental credit may be given on appointment for certain types of relevant experience – more information available in Appendix 5. Candidates should note that entry will be at the minimum point of the scale and will not be subject to negotiation, and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if the appointee is a currently serving civil or public servant. Working Week The standard working week applying to the whole time equivalent of this post is 35 hours.
Clerical Officer
Location of Post Initial posts available in Limerick and Tipperary. A panel may then be formed for future vacancies, both temporary and permanent, which may arise across Tusla Region within the Networks of • Clare and South Galway • Galway North • Laois and Offaly • Limerick North and West • North Tipperary and Limerick South and East Duties and Responsibilities Main Duties and Responsibilities The Clerical Officer will be responsible for the day to day administrative functions of the Department under the direction of the assigned supervisor or manager. The role covers all aspects of clerical and administrative work to ensure the effective running of the Department. The Clerical Officer is required to have sufficient knowledge of the relevant procedures and practices to perform the role efficiently and ensure the standards set are maintained. General Administrative Duties • Day to day office duties, for example correspondence, post, typing, Dictaphone typing, faxing, photocopying, filing, and related tasks. • Logging all enquiries, telephone calls, complaints and similar matters. Prioritising same, dealing with queries, keeping supervisor or manager informed of progress and activities. • Assist in the drafting and issue of letters, memoranda and general information to internal customers, clients and general public. • Populate, maintain and update local databases and records. • Work closely with all functions within the service to deliver planned services of your department. • Have an understanding of the Child and Family Agency and how it works. • Understand how your department impacts on the service users. • Understand how neighbouring departments and functions must combine their efforts to achieve optimum service levels. • Use knowledge of the organisation’s structures and traditions to help achieve results. • Act in a manner that is consistent with the organisation’s values and vision. • Treat all information and service users with confidentiality and discretion. Communication • Interpreting and providing written and oral information to staff and service users, for example by phone or letter, and contribute positively to the public image of Tusla – Child and Family Agency. • Liaise and co-operate with other members of staff in the interest of providing the best possible service to service users. • Understand service users by being approachable and by listening to them. Legislative Compliance and Record Keeping • Have awareness of the guidelines and legislation that governs your area of work and ensure compliance when issuing advice and documentation. • Ensure compliance with Data Protection Act and record keeping and retention requirements. • Assist in the implementation of new legislation, guidelines and associated reports and tasks. Health and Safety • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. • Have a working knowledge of the Health Information and Quality Authority Standards as they apply to the service, for example National Standards for Child Protection and Care, and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him or her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and or Experience Applicants must by the closing date of application have the following: • Proficient with Microsoft Office, including Excel, Word and PowerPoint. And • Have obtained at least Grade D (or a pass), in Higher or Ordinary level, in five subjects from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme. Or • Have passed an examination of equivalent standard. Or • Have satisfactory relevant experience which encompasses demonstrable equivalent skills. Or • Have had at least two years previous service in an office of Grade 111, Grade 11, Grade 11 Typist or Grade 1 under a local authority or health board in the State. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Tenure The current vacancies available are permanent or temporary and whole time or part time. The posts are pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration will be filled. The tenure of these posts will be indicated at expression of interest stage for each individual post. The purpose of this campaign is to fill immediate urgent vacancies and it is expected that panel placements will cease if expressions are not received within the appropriate processes. Appointment as an employee of the Child and Family Agency is governed by the Child and Family Agency Act, 2013 and the Public Service Management (Recruitment and Appointments) Act 2004. Remuneration The salary scale for the whole time equivalent of this post is: Clerical Officer Grade III: 0609 01 August 2025: €31,118 €32,868 €33,299 €34,173 €35,451 €36,730 €38,010 €38,941 €39,992 €41,213 €42,078 €43,287 €44,508 €46,798 €48,427 Long Service Increment The appointee shall commence on the first point of the salary scale. Incremental credit may be given on appointment for certain types of relevant experience – more information available in Appendix 5. Candidates should note that entry will be at the minimum point of the scale and will not be subject to negotiation, and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if the appointee is a currently serving civil or public servant. Working Week The standard working week applying to the whole time equivalent of this post is 35 hours.
Regional Officer
Purpose of Role As a senior administrative post, you will be required to work within the regional structure and across all service areas; supporting finance functions within the region. Job Objectives Main Duties and Responsibilities Administration Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character.
Medical Administrator
Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly team at our centre in Cork city. The role will involve booking & checking in patients for their Radiology scans in the centre. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients. This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting. Contract: Part-time, Permanent Candidate is required to be flexible between Mon-Saturday, 7am - 8pm. Key Responsibilities:
Medical Administrator
Alliance Medical are currently recruiting a Medical Administrator to join our radiology team based in Co Galway. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients. This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting. Key Responsibilities:
Leakage Detection Operative
Grade and SalaryGrade G (€30,917 - €46,375) Reference number1895AO26 Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Water O&M Management functional area is responsible for the national delivery of water operational services through the operation, inspection, maintenance & repair of the water treatment and network assets. The Leakage Detection sub-area is responsible for leakage detection supported by the Water Leakage Analysis and Water Conservation & Network Planning teams within the Asset Management function. The fix element of Leakage will be undertaken by internal resources in the Water Network M&R team and supplemented by third party / contractors as required. Reporting to the Leakage Detection Team Lead, the Leakage Detection Operative is responsible for monitoring Uisce Éireann pipe infrastructure using specialised equipment to measure water pressure and flow, detecting leaks in the network, and escalating these to the Team Lead. A panel will be put in place for vacancies that arise in the next 12 months. Night time working may be required in line with operational requirements in addition to working overtime as required. Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Sample Reception Administrator
Vacancy Type Permanent Vacancy Grade and Salary G (€30,917 -€46,375) Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Environmental Regulation function is responsible for the day-to-day management of environmental regulation and compliance. The function monitors the compliance of the water and wastewater network and treatment works, influences external environmental policy and manages environmental stakeholder relationships. Environmental Regulation provides expertise to the Uisce Éireann business on influencing environmental policy and managing stakeholders around environmental regulation affecting Uisce Éireann’s practices. The function provides regulatory expertise to the business, including the Senior Leadership Team, in all aspects of environmental regulation. The team provides support on legislative and regulatory changes that will affect Uisce Éireann policies in the future The Scientific Services functional area is responsible for the national provision of operational support services to include sampling and laboratory analytics, ensuring that activities are performed in accordance with regulatory obligations to protect public health and the environment. The Laboratory sub area is responsible for providing chemical and microbiological analytical services in support of the regulatory sampling programs, operational monitoring. capital investment and customer complaint. The teams are required to work weekly working patterns including covering ‘skeleton staff’ schedule at weekends, as required. Reporting to the Sample Reception Supervisor, the Sample Reception Administrator is responsible for co-ordinating and processing the accurate and organised receipt of water and wastewater samples, working with the Laboratory and Sampling teams to deliver a quality service to Uisce Éireann and its customers, complying with the requirements of the Quality management system and ISO17025 standard. Please note the following working hours and duties apply to the operational phase of the Laboratory and Sampling service. There will be an initial development phase in which working hours of 9am to 5pm Monday to Friday and duties relating to the development of the service will apply until the operational phase commences. The role requires flexibility in terms of working hours as the role holder will be required to participate in standard hours working rosters to cover Sample Reception operational hours of 10am to 10pm Monday to Friday within a 35-hour working week. There is a service commitment to providing laboratory cover on Saturday, Sunday and Public Holidays. If you are required to perform weekend work, this would be infrequent and in addition to the 35-hour working week. Rostered work performed outside 8am to 8pm Monday to Friday will be remunerated as a roster participation allowance. Main Duties and Responsibilities: • Assist with delivery of a high-quality service to UÉ and its customers, with processes complying with the requirements of the EPA, INAB, ISO17025 standards, regulatory requirements, and the management system. • Perform the receipt, management, log in and distribution of clean and wastewater samples with their team of sample reception administrators for the Uisce Éireann National Laboratory and services. • Maintaining efficiencies for sample receipt and integrity check process to ensure efficiency, consistency and quality of workflow and identifying opportunities for improvement. • Ensure proper documentation and receipt of samples for analysis (chain of custody and sample integrity requirements) using the technology systems provided. • Coordinate the storage and distribution of samples to designated areas, ensuring adherence to sample requirements and conditions to maintain sample integrity for analysis. • Manage stock control levels and timely ordering in their area (Sample Reception), to ensure sufficient resources in place to meet testing requirements. • Maintenance and checking of equipment in their area (Sample Reception), ensuring the equipment is fit for purpose in compliance with ISO 17025. • Ensure compliance with Uisce Éireann operating procedures, ISO 17025, QMS and • other relevant health and safety and regulatory requirements in area of responsibility. • Timely communication and escalation of any issues identified in their area. • In the initial project phase of the role, development of best practices and implementation • of standard operating procedures for the provision of sample reception services that maximise quality of output, efficiency and support the adoption of consistent processes. • Maintain and report KPIs for processes over which they have ownership. • Undertake and/or participate in risk assessments (H&S and operational), nonconforming work investigations and internal audits in their area, according to ISO17025, UÉ and QMS requirements, as required. • Work collaboratively with Line Manager, team and with wider STS and UÉ stakeholders to deliver strategic objectives. • Maintain good working relationships with key stakeholders and provide high levels of customer service. • Responsible for carrying out any other duties which the Sample Reception Supervisor may reasonably request. General Duties and Responsibilities • Collaboration with key internal stakeholders across the UÉ business • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation • Other duties as required Knowledge, Skills, and Experience: • Relevant third level Scientific qualification and/or accreditation is required. • Minimum 1 year relevant experience in a similar role in the water, utilities or similar industry, preferably in an ISO17025 testing laboratory or similar. • Demonstrate knowledge of current best practices and processes within their area of expertise: Sample Reception. • Knowledge of ISO17025 accreditation process and requirements desirable. • Experience of Laboratory Quality Management Systems (QMS) and Laboratory Information Management Systems (LIMS) advantageous. • Highly motivated individual, working to the highest professional and ethical standards and with proven ability to deliver results. • Strong analytical skills and ability to identify and analyse problems and potential improvements and propose and implement solutions. • Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements. • Strong background in upholding organisational values through decision-making, knowledge sharing and constructive actions. • Ability to seek out ways to innovate and improve processes to improve service standards. • Proven effective time management skills with the ability to prioritise and remain focused. • Experience in taking ownership of safety responsibilities and contributing to continuous improvement initiatives. The closing date for receipt of applications for this vacancy is 25/02/2026. Please note that applications submitted after this closing date will not be accepted. *Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further. Uisce Éireann is an equal opportunities employer. We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Senior Operator/Operative
Grade and SalaryGrade F (€39,026 - €58,538*) Reference number320AO24 Job Description Uisce Éireann is Ireland’s national regulated water utility and is responsible for providing water and wastewater services throughout Ireland. Our mission is to ensure all our customers receive a clean, safe and reliable supply of drinking water and have their wastewater collected and safely returned to the environment. We will protect the health and well-being of the people of Ireland, protect the environment in all our activities and support Ireland’s social and economic growth through appropriate investment in water services. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Water and Wastewater Operations team is responsible for the regional delivery of water and wastewater operational services through the operation, inspection, maintenance & repair of the treatment and network assets. The Water/Wastewater Network Maintenance & Repair Senior Operative is responsible for supporting the delivery of planned and reactive maintenance and repair activities across the water and wastewater network infrastructure in a safe manner. The Senior Operative role provides day to day leadership and direction on the ground to ensure consistent delivery of water services. The Water/Wastewater Network Senior Operator is responsible for supporting the operation of the water/wastewater network infrastructure in a safe manner. The Senior Operator role provides day to day leadership and direction on the ground to ensure consistent delivery of water services. Out of hours working will be required and appropriate overtime and standby rates will apply. We are currently recruiting for Senior Operatives/Senior Operators in Cork City and Cork County to fill current vacancies and are also looking to add to a panel for future vacancies. Applications will be considered for vacancies that arise in the next 12 months and all applications will be considered for the two roles above. Full job descriptions are provided below. Please note that there will be a requirement to be located within a reasonable distance from the assigned work area in order to be able to respond to out of hours requirements in a timely manner. This is advertisement will remain open until further notice. *Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further . Role: Water/Wastewater Network Maintenance & Repair Senior Operative Uisce Éireann is Ireland’s national regulated water utility and is responsible for providing water and wastewater services throughout Ireland. Our mission is to ensure all of our customers receive a clean, safe and reliable supply of drinking water and have their wastewater collected and safely returned to the environment. We will protect the health and well-being of the people of Ireland, protect the environment in all our activities and support Ireland’s social and economic growth through appropriate investment in water services. The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Water and Wastewater Operations team is responsible for the regional delivery of water and wastewater operational services through the operation, inspection, maintenance & repair of the treatment and network assets. The Water/Wastewater Network Maintenance & Repair Senior Operative is responsible for supporting the delivery of planned and reactive maintenance and repair activities across the water and wastewater network infrastructure in a safe manner. The Senior Operative role provides day to day leadership and direction on the ground to ensure consistent delivery of water services. Out of hours working will be required and appropriate overtime and standby rates will apply. While it is our intention to have roles streamed either water or wastewater consistently across the country in future, initially there may be a requirement to work in water and wastewater depending on the requirements of your location. Main Duties and Responsibilities – list is indicative:
Frontline Technical Operations Lead
Grade and Salary D (€61,531 -€92,296)* Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment, meeting regulatory standards, and managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. Reporting to the Wastewater Network Operations Manager, the Frontline Technical Operations Lead (Wastewater) will be responsible for supporting teams in the resolution of technical/engineering matters, including service risk issues, as they arise within the region. The focus of this role will be to support service risk management, provide technical analysis, offer local knowledge of assets and operational performance capabilities and contribute to the efficient and effective treatment of wastewater assets. This includes the safe operation and maintenance of wastewater assets to ensure compliance and customer service standards. Main Duties and Responsibilities: • Assist in the establishment and development of the Team lead capability and competency, working closely with frontline teams and providing engineering and technical support that will ensure continuity and stability during the set-up of this new management layer. • Act as an escalation point for the Team Lead, providing local on the ground technical, engineering and people support as the need arises to proactively support on the ground day-to-day operations. • In the short to medium term, support the Team Leads’ development/transition into their own roles through coaching and mentoring. This will be coupled with development training both pre and post appointment to the role and will support and encourage the development of any new skills and capabilities needed to fulfil their Team Lead position. • Responsible for supporting the resolution of technical/engineering issues in wsater teams as they arise within the region. • Responsible for reporting progress on assets including risk identification, mitigation, and escalation through new reporting structures to be developed. • Provide sound technical analysis of the escalated operational, maintenance and repair issues across assets. This includes the provision of local knowledge of assets and operational performance capabilities to support the timely resolution of nonroutine, specialised activities (e.g., nuisance issues, troubleshoot equipment failures, network and infrastructure failures). • Responsible for making technically correct operational, maintenance and repair decisions in a timely manner (utilising the available data), with efficient use of resources and budget. • Support the resolution of operational, maintenance and repair issues at a Regional level at first attempt. This includes ensuring that there are minimal escalations of issues to other Uisce Éireann functions and driving to resolve within Operations as quickly as possible to minimise delay and disruption to customer service. • Work collaboratively to act as a technical interface for other specialised teams in Uisce Éireann, including Regional Operations, Process Optimisation, Water Compliance, Asset Intelligence, OPEM, Portfolio Operations, Management and DBO Management teams. • Support the Regional Asset Operations interface with Asset Management, particularly the Asset Planning functional area. • Liaise with the Water Portfolio Operations Lead as required to support the design, Construction, and handover phases of an Asset Delivery project. • Prepare submissions for the annual plan for large, planned maintenance activities. • Responsible for the management of reactive maintenance. • Identify locations where innovation and new technology pilots can be deployed. • Manage regional operations supply chain interactions. • Participate in operations tender processes and change of suppliers. • Act as the technical interface for operations to external bodies e.g., Local Authorities, Road Authorities, and the Environmental Protection Agency (EPA) , and assist with audits or information requests as necessary. • Provide technical oversight of third parties/contractors; Permits-to-work, Permits-to-Enter, Specialised Works Scoping, Method-Statements Reviews. • Support line managers with complex asset system integrity challenges, acting as an escalation point for determining cause of challenge, forecasting the impact of challenge, defining scope for site surveys and investigations, and identifying options for resolving challenges. • Ensure all information (including service risks) are accurately recorded and promptly reported for audit purposes and service risk escalations using the technology systems provided. • Participate in out of hours and standby working as required. • Responsible for monitoring and reporting KPIs for processes over which they have ownership. • Perform line and performance management duties as required. • Carry out any other duties deemed necessary and / or required by management. General Duties and Responsibilities • Collaboration with key internal stakeholders across the UÉ business • Responsible for promoting and delivering relevant health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives. • Other duties as required. Knowledge, Skills and Experience: • Third level qualification in engineering/related discipline or equivalent work experience • Minimum of 5 years relevant experience • We keep each other safe - experience / understanding of working within a strong health & safety culture • Knowledge of water or wastewater treatment and/or the maintaining and repairing of water or wastewater treatment and network assets is an advantage • Knowledge of risk management principles and guidelines (ISO 31000) and risk identification at water and wastewater assets • We do the right thing - knowledge of the application of the current legislation, standards, processes and procedures relevant to water abstraction and treatment • Local knowledge of assets and operational performance capabilities to support the timely resolution of non-routine, specialised activities • We work better together - capable to work collaboratively across various function and achieve set objectives • Experience in a customer focused business • Excellent written and verbal communication skills • Effective communication skills, to engage with a broad range of internal stakeholders and front line employees • Experience of mentoring teams • Ability to make decisions based on analysis of information within a very fast paced, customer focused environment • Knowledge of managing process compliance • Financial analysis skills CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Frontline Technical Operations Lead
Grade and Salary D (€61,531 -€92,296)* Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment, meeting regulatory standards, and managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. Reporting to the Wastewater Network Operations Manager, the Frontline Technical Operations Lead (Wastewater) will be responsible for supporting teams in the resolution of technical/engineering matters, including service risk issues, as they arise within the region. The focus of this role will be to support service risk management, provide technical analysis, offer local knowledge of assets and operational performance capabilities and contribute to the efficient and effective treatment of wastewater assets. This includes the safe operation and maintenance of wastewater assets to ensure compliance and customer service standards. Main Duties and Responsibilities: • Assist in the establishment and development of the Team lead capability and competency, working closely with frontline teams and providing engineering and technical support that will ensure continuity and stability during the set-up of this new management layer. • Act as an escalation point for the Team Lead, providing local on the ground technical, engineering and people support as the need arises to proactively support on the ground day-to-day operations. • In the short to medium term, support the Team Leads’ development/transition into their own roles through coaching and mentoring. This will be coupled with development training both pre and post appointment to the role and will support and encourage the development of any new skills and capabilities needed to fulfil their Team Lead position. • Responsible for supporting the resolution of technical/engineering issues in wsater teams as they arise within the region. • Responsible for reporting progress on assets including risk identification, mitigation, and escalation through new reporting structures to be developed. • Provide sound technical analysis of the escalated operational, maintenance and repair issues across assets. This includes the provision of local knowledge of assets and operational performance capabilities to support the timely resolution of nonroutine, specialised activities (e.g., nuisance issues, troubleshoot equipment failures, network and infrastructure failures). • Responsible for making technically correct operational, maintenance and repair decisions in a timely manner (utilising the available data), with efficient use of resources and budget. • Support the resolution of operational, maintenance and repair issues at a Regional level at first attempt. This includes ensuring that there are minimal escalations of issues to other Uisce Éireann functions and driving to resolve within Operations as quickly as possible to minimise delay and disruption to customer service. • Work collaboratively to act as a technical interface for other specialised teams in Uisce Éireann, including Regional Operations, Process Optimisation, Water Compliance, Asset Intelligence, OPEM, Portfolio Operations, Management and DBO Management teams. • Support the Regional Asset Operations interface with Asset Management, particularly the Asset Planning functional area. • Liaise with the Water Portfolio Operations Lead as required to support the design, Construction, and handover phases of an Asset Delivery project. • Prepare submissions for the annual plan for large, planned maintenance activities. • Responsible for the management of reactive maintenance. • Identify locations where innovation and new technology pilots can be deployed. • Manage regional operations supply chain interactions. • Participate in operations tender processes and change of suppliers. • Act as the technical interface for operations to external bodies e.g., Local Authorities, Road Authorities, and the Environmental Protection Agency (EPA) , and assist with audits or information requests as necessary. • Provide technical oversight of third parties/contractors; Permits-to-work, Permits-to-Enter, Specialised Works Scoping, Method-Statements Reviews. • Support line managers with complex asset system integrity challenges, acting as an escalation point for determining cause of challenge, forecasting the impact of challenge, defining scope for site surveys and investigations, and identifying options for resolving challenges. • Ensure all information (including service risks) are accurately recorded and promptly reported for audit purposes and service risk escalations using the technology systems provided. • Participate in out of hours and standby working as required. • Responsible for monitoring and reporting KPIs for processes over which they have ownership. • Perform line and performance management duties as required. • Carry out any other duties deemed necessary and / or required by management. General Duties and Responsibilities • Collaboration with key internal stakeholders across the UÉ business • Responsible for promoting and delivering relevant health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives. • Other duties as required. Knowledge, Skills and Experience: • Third level qualification in engineering/related discipline or equivalent work experience • Minimum of 5 years relevant experience • We keep each other safe - experience / understanding of working within a strong health & safety culture • Knowledge of water or wastewater treatment and/or the maintaining and repairing of water or wastewater treatment and network assets is an advantage • Knowledge of risk management principles and guidelines (ISO 31000) and risk identification at water and wastewater assets • We do the right thing - knowledge of the application of the current legislation, standards, processes and procedures relevant to water abstraction and treatment • Local knowledge of assets and operational performance capabilities to support the timely resolution of non-routine, specialised activities • We work better together - capable to work collaboratively across various function and achieve set objectives • Experience in a customer focused business • Excellent written and verbal communication skills • Effective communication skills, to engage with a broad range of internal stakeholders and front line employees • Experience of mentoring teams • Ability to make decisions based on analysis of information within a very fast paced, customer focused environment • Knowledge of managing process compliance • Financial analysis skills CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
