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Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today! EVERISE COMPANY OVERVIEW Everise is an award-winning global experience company, delivering over 500,000 daily experiences in 20 languages around the world. Our unique set of customer, digital, and product experience solutions include support for voice, video, and chat in addition to specialized support for IoT, enterprise AI, content moderation, fraud detection and more. With headquarters in Singapore, Everise leverages a unique geographic footprint and deep domain expertise in healthcare, hospitality, travel, technology, financial services and other high-growth verticals to extend CX transformation to Fortune 500 brands and the world’s most loved unicorns. Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today! English Healthcare Representative As an ideal candidate, you’ve been described as driven, customer focused and detail-oriented. You take pride in helping customers find solutions in a timely efficient and empathetic manner. This great opportunity involves assisting customers with their queries over the phone regarding their US Healthcare plans. Paid training will provide you the knowledge to answer questions on our member's pharmacy plans and coverage. It is essential for you to be patient and empathetic. Hours of Operation - This program hour of operations range from 2:00PM - Midnight Local time. You would be provided an 8 hour shift within the timeframe, 39 hour work week. Flexibility with schedules will be required. Working Setup - This position has flexibility on the working setup. Based on your preference and qualification you can choose to work from home, onsite or a hybrid type setup. Job Requirements: Our unique approach means we’re looking for unique people. The foundation of our business is built on transparency, collaboration, and a deep desire to make things better. So if you’re ready to join a team of smart, highly-motivated individuals, and this feels like this position is a good fit, please apply! We can’t wait to hear from you. If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Building Control Officer
The purpose of this post is to provide a high quality and efficient Building Control Service within the Council area, by fulfilling the council’s statutory duties regarding the administration and enforcement of the Building Regulations and associated Allied Legislation to ensure buildings are safe, healthy, accessible and sustainable for current and future generations. Ensure fulfilment of the Councils statutory duties regarding the enforcement and administration of those Building Control functions as allocated. To manage and prioritise conflicting work demands to ensure that all duties and tasks are carried out to meet the specified time and performance targets. All correspondence in relation to your application will be sent via e-mail. Please ensure a valid e-mail address and phone number is provided when filling out the application form. Applicants must advise of any changes to contact details during the process. Applicants should ensure they check their e-mails including junk folder regularly. Please download the Job Description and Person Specification as these will not be available after the advertisement closes. Recruiting Office: Human Resources Section (Craigavon Office) Armagh City, Banbridge and Craigavon Borough Council Civic Centre Lakeview Road Craigavon BT64 1AL 0300 0300 900 Ext 62014
Community Resources Officer
Salary: Scale 5 SCP 14–19 £29,540 – £32,061 per annum MAIN DUTIES AND RESPONSIBILITIES: Monitor and evaluate the Council’s Financial Assistance Programme and Advice Services Grant Aid Scheme. Process vouching forms and post-project evaluation forms including: checking forms received; ensuring that they are accurate and that all necessary supporting documentation has been supplied; notifying groups of outstanding information; agreeing the re-profiling of grant awards. Assist in the assessment of applications for financial assistance. Liaise with appropriate internal and external personnel regarding verification, payment and auditing procedures. Provision of advice, guidance and training to project promoters regarding obligatory payment procedures and claim process. Prepare financial and statistical reports as required. Undertake relevant research projects as required. Maintain relevant databases on projects/programmes. Identify and implement other appropriate qualitative monitoring and evaluation techniques. Carry out site verification visits to monitor progress of funded projects. Inform project promoters of their monitoring obligations and ensure these are adhered to. Maintain contact and liaise with the Department for Communities and any other relevant agencies regarding Council’s financial assistance. Prepare and submit regular claims and progress reports for external funding programmes contributing to the Financial Assistance Programme. Operate and where required contribute to the refinement of administrative systems established for the efficient operation of Council services. Collate and supply management information as and when required e.g. DfC performance indicators. Provide administrative support in relation to the areas covered within the job description. Maintain up-to-date records and information systems. Assist with the publicity of the Financial Assistance Programme. Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post. Qualifications and Training • Five GCSEs (Grades A – C) or equivalent/comparable including Mathematics and English Language. **Applicants must list all subjects, grades and level attained. Experience • Two years’ experience in an administrative/financial environment to include: ▪ Working with financial spreadsheets; ▪ Dealing with the public. Key Skills, Knowledge & Attributes • Competent in the use of Microsoft Office packages; • Good interpersonal and communication skills; • Good planning and organising skills; • Awareness of monitoring and evaluation techniques; • Understanding of procedures for vouching expenditure; • Understanding of procedures for preparing and submitting claims to funding bodies; • Ability to be creative and work on own initiative; • Able to exercise tact and confidentiality; • Ability to work under pressure and manage conflicting priorities. Driving • Hold a full current driving license (valid in the UK) and have access to a car at the closing date or have access to a form of transport which will permit the applicant to carry out the duties of the post in full. This relates only to any person who has declared that they have a disability, which debars them from driving. Working Arrangements/Flexibility • 37 hours per week, Monday to Friday 9.00 am to 5.00 pm. A flexible working hours scheme is in operation. This will include additional and/or unsocial hours, as and when required to meet the needs of the job. DESIRABLE • Third level qualification (i.e., HNC/HND, Level 4, Degree) in line with the Qualifications and Credit Framework (QCF) in a relevant discipline/subject such as business, management, finance or accountancy.
PMO Analyst, London
PMO Analyst, London Apply now » Date: 28 Dec 2025 Location: London, GB, GB Company: Allied Irish Bank Location/Office Policy: 70 St Mary Axe, London with Hybrid Working (3 days per week in the office) Please click here for further information about AIB’s PACT – Our Commitment to You. If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Noelle Ryan, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Application deadline : Friday 16th January 2026 (just before midnignt) Job Segment: Business Process, QA, Quality Assurance, Compliance, Project Manager, Management, Technology, Quality, Legal Apply now »
Senior PMO Analyst, London
Senior PMO Analyst, London Apply now » Date: 28 Dec 2025 Location: London, GB, GB Company: Allied Irish Bank Location/Office Policy: 70 St Mary Axe, London, EC3A 8BE with Hybrid Working (3 days per week in the office) Please click here for further information about AIB’s PACT – Our Commitment to You. If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Noelle Ryan, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Application deadline : Friday 16th January 2026 (just before midnight) Job Segment: Compliance, Recruiting, QA, Change Management, Quality Assurance, Legal, Human Resources, Management, Quality, Technology Apply now »
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Tourism Strategy and Cruise Coordinator
SECTION 1: THE ROLE Cork County Council invites applications from suitably qualified persons who wish to be considered for inclusion on a panel from which temporary vacancies for Tourism Strategy and Cruise Coordinator may be filled. The appointed individual will play a key role in developing and implementing tourism strategies and initiatives that strengthen Cork County Council’s position in achieving its tourism objectives. This will involve ensuring alignment with relevant local, regional, and national plans, fostering strong collaboration with stakeholders, and driving projects that enhance Cork’s overall tourism offering. Key reference plans include the Cork City, Harbour and East Cork Destination Experience Development Plan (DEDP), the West Cork Coast and Kenmare DEDP, future DEDPs, the Cork County Development Plan, the Cork County Corporate Plan, and the Local Economic and Community Plan (LECP). The appointment will be on a three-year contractual basis. The person appointed will also be responsible for managing and leading the Council’s Cruise Tourism role. The person will contribute to the continual improvement of the overall cruise tourism strategy for the Council. Cruise tourism involves a number of Directorates and Departments across the Council, as well as outside agencies and bodies. The person appointed must be a strong and influential person who can engage and influence a wide range of internal and external stakeholders. They must have solid experience in tourism, with particular experience in cruise tourism being an advantage. They will bring their specialist knowledge to the delivery of excellent, client-focused cruise tourism. They will be tasked with the development and delivery of cruise tourism throughout Cork County. They will also work as part of the Council’s Community, Tourism & Rural Development Directorate and contribute to the work of the Tourism team. SECTION 2: DUTIES The duties may include but are not limited to the following and the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her by management from time to time and to contribute to the development of the post while in office. Development and implementation of local tourism strategies and action plans in line with national policy and delivery of objectives of DEDPs, LECP, Corporate Plan and County Development Plan. Manage tourism-related projects, including grant applications and funding compliance. Monitor project delivery, budgets, and timelines in accordance with public sector governance standards. Prepare reports and recommendations for senior management, elected members and the Tourism Strategic Policy Committee. Liaise with Fáilte Ireland, local businesses, community groups, and other agencies Provide advice and assistance in the development of Cruise Tourism, and general Tourism advice to the Council. Develop a cruise tourism and marketing strategy for small, expedition type, luxury cruise liners calling to Cork County Council’s smaller ports and islands and visiting local attractions in a tailor-made and sustainable manner, incl. plans to meet objectives. Develop a tourism and marketing strategy for superyachts and other visiting leisure crafts in the region. Boost last-minute bookings for the upcoming season and maximise bookings for future. Identify cruise operators who can operate in and deliver on Cork County Council’s tourism objectives. Marketing and promotion of County Cork to cruise operators. Develop press releases and social media content for circulation by Cork County Council’s Communications Team. Attend Cruise Trade Shows to lead marketing and promotion, as required. Compile, prepare and update of promotional documents and products. Engage with community, enterprise and tourism representatives to refresh and update visitor product. Liaise with trade organisations, Fáilte Ireland and other relevant organisations to market and develop cruise tourism, as required. Coordination of activities before, during and after cruise ship visits, including: a. Liaise with visiting cruise ships, on behalf of Cork County Council. b. Liaise with shore operators – maintain a physical presence on the day to liaise with ground handlers, tourism service providers, coach operators, expedition leaders, local communities and other government agencies. c. Liaise with port authorities, on behalf of Cork County Council. Support operational staff, as required, during cruise call days or during other cruise related events. Prepare and deliver periodic report to management, as required. Any other duties which from time to time may be allocated by Line Management. SECTION 3: ELIGIBILITY CRITERIA / QUALIFICATIONS Character Each candidate must be of good character. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Experience Each candidate must, on the latest date for receipt of completed application forms: a) Have at least obtained Grade D (or a Pass), in Higher or Ordinary Level in 5 subjects (or 4 subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, AND b) Have obtained at least Grade C (or Honours) in higher level (or Honours) papers in 3 subjects in that examination (2 subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics) OR c) Have obtained a comparable standard in an equivalent examination, OR d) Hold a third level qualification of at least degree standard, and e) Have significant experience in managing marketing and communications for a large organisation, including experience across a range of the following: media relations, radio interviews, local and national print media, social media, digital content development, managing press / communications team resources, marketing, branding, internal communication management, event management and public relations. Desirable Qualifications Have attained qualifications in a relevant discipline and/or a professional qualification in a tourism related discipline. Required Skillset In the context of the key duties and responsibilities for the post of Tourism Strategy and Cruise Coordinator listed above, the ideal candidate should demonstrate through their application form and at the interview that they have knowledge and experience of: • Demonstrable experience of managing day to day internal and external communication; • A proven track record and ability in events management; • An understanding of the local authority system; • Excellent interpersonal skills with the ability to network, build relationships and engage effectively with, and influence, stakeholders at all levels of seniority; • Proven ability to deal with multiple demands and competing priorities to tight deadlines; • Experience of managing and developing staff together with strong research, analytical and organisational skills; • Excellent communication skills, written and verbal, and experience in communicating complex issues clearly. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004. A candidate who is not classified as a new entrant must be under 70 years of age. Transport Holders of the office shall hold a full driving licence for Class B Vehicles and when required to do so shall have access to a motor car to carry out their duties. SECTION 4: COMPETENCIES A Competency Based Application form requires you to describe some of your personal achievements to date that demonstrate certain competencies (necessary skills and qualities) required for the position for which you are applying. For each competency you are given a description of a skill or quality. You are then asked to describe a situation, from your own experience, which you think is the best example of what YOU have done which demonstrates this skill or quality. It is essential that you describe how you demonstrated the skill or quality in question. Therefore, compose your replies carefully in this section and try to structure what you write so that you give specific information about what you have done. For example, do not simply say that “X was successful”, describe exactly what you did and how you demonstrated the skill or quality in question. For each example please include the following: a) The nature of the task, problem or objective; b) What you actually did and how you demonstrated the skill or quality (and, where appropriate, the date you demonstrated it); c) The outcome or result of the situation and your estimate of the proportion of credit you can claim for the outcome. SECTION 5: TENURE The position is temporary and fulltime. The post is pensionable. The initial contract duration is three years. A panel may be formed to fill temporary vacancies for Tourism Strategy and Cruise Coordinator that may arise during the lifetime of the panel. SECTION 6: SELECTION PROCESS The recruitment selection process will include an interview. Candidates will be assessed under the following criteria: • Delivering Results • Leading and Motivating & Managing Performance • Communicating Effectively • Personal Effectiveness • Knowledge & Experience relevant to the post. A panel may be formed on the basis of such interview. Candidates whose names are on a panel and who satisfy the local authority that they possess the qualifications declared for the office and that they are otherwise suitable for appointment may within the life of the panel be appointed as appropriate vacancies arise. SECTION 7: SALARY The salary scale for the post is: €60,011 - €78,015 basic per annum. €60,011 – €61,480 – €63,194 – €64,914 – €66,634 – €68,170 – €69,745 – €71,269 – €72,790 (Maximum) – €75,395 (1st LSI) (after 3 years satisfactory service on the Maximum) – €78,015 (2nd LSI) (after 3 years satisfactory service on the 1st LSI). Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Planning and Local Government. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011 will enter the scale for the position at a minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. SECTION 8: LOCATION OF POST The initial work base will be County Hall, Carrigrohane Road, Cork. Cork County Council reserves the right to assign you to any department, premises or district in use by the Council now or in the future. Changes in location of employment will not result in payment of disturbance money or compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. SECTION 9: WORKING HOURS The normal working hours will be 35 hours per week. Duties may require the successful applicant to work outside of normal working hours, i.e. attendance at evening and weekend events, as part of normal working hours. As the lead on cruise tourism, the successful candidate will be required to be in attendance at times where cruise ships are visiting. All hours worked will be subject to the provision of the Organisation of Working Time Act, 1997 as amended.
Pool Assistant
SECTION 1: THE ROLE West Cork Leisure Centre – Dunmanway is a stunning, state of the art 25 metre pool. Facilities include a steam room, sauna, hydrotherapy pool, learner pool and a gymnasium. There are spacious changing rooms as well as accessible changing rooms. The Pool Assistant will lifeguard, teach and coach as required and ensure that the customer care policy of the facility is always maintained to the highest standards. The Pool Assistant will report to the Manager and Supervisors and will assist, supervise and control, where necessary, users of the facility. The Pool Assistant will ensure that all activity areas are ready for use as required both in terms of cleanliness and equipment that is required. SECTION 2: DUTIES The duties may include but are not limited to the following and the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. PART-TIME POOL ASSISTANT The Pool Assistant will report to the Manager/Supervisors and will assist, lifeguard and teach where applicable, users of the facility. He/She will ensure that all activity areas are ready for use as required both in terms of cleanliness and equipment that is required. The Pool Assistant will teach as required and ensure that the customer care policy of the facility is always maintained to the highest standards. Duties will include: 4. Supervision of activities in all areas of the facility. 5. Lifeguarding of all swimmers. 6. Setting up, changing and storing equipment, furniture and any apparatus as required by the Programme of the complex. 7. Assist and instruct individuals and/or groups in swimming tuition. 8. Promotion of the facility. 9. Supervise and control entrance areas, the foyer, pool hall, and other areas and generally assist the Manager and Supervisors in furthering the successful operation of the facility. 10. To effect minor repairs to equipment and to maintain all equipment in a safe and proper manner. 11. Administer First Aid where appropriate. 12. To receive supplies and equipment, recording and storage of same. 13. Cleaning of pool surrounds, decks, changing rooms, toilets and other areas. 14. Supervision of changing rooms. 15. General cleaning and labouring duties in the complex. 16. Reception duties as instructed by the Manager and Supervisors. 17. Responsibility for the carrying and handling of monies. 18. Water testing and recording of results. 19. Report writing for accidents and incidents, etc. 20. Cleaning of showers and toilets. 21. Any other duties, which from time to time, may be allocated by the Manager and Supervisors. 22. Enforcing the rules and regulations of the facility and monitoring the behaviour of all patrons. 23. The Pool Assistant will be required to update his/her Life Saving, Swimming Teaching and First Aid qualifications at the prescribed intervals. SECTION 3: ELIGIBILITY CRITERIA / QUALIFICATIONS Availability Candidates are required to be available for work weekdays, weekends and bank holidays. Character Each candidate must be of good character. The successful candidates will be subject to Garda Vetting in advance of appointment to the position. Health Each Candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Experience Each candidate must, on the latest date for receipt of completed application forms: • Hold a minimum current Irish Water Safety Pool Lifeguard award or RLSS National Pool Lifeguard Qualification. • Have a thorough knowledge of resuscitation including Cardio Pulmonary Resuscitation and First Aid. If the successful applicant does not have a First Aid Qualification, they will be required to obtain it within 6 months of appointment. Desirable but not essential: • Swimming Teacher’s Award • A Certificate of Competence in Pool Plant Operator • Previous work in a swimming pool is also desirable but not necessary as full training will be provided. SECTION 4: SELECTION PROCESS The recruitment selection process will include an interview. Candidates will be assessed under the following criteria: • Relevant Experience • Interpersonal & Communication Skills • Knowledge & Understanding of the Post • Teamwork A panel may be formed on the basis of such interview. Candidates whose names are on a panel and who satisfy the local authority that they possess the qualifications declared for the office and that they are otherwise suitable for appointment may, within the life of the panel, be appointed as appropriate vacancies arise. SECTION 5: TENURE The position is Temporary and Part Time. The post is pensionable. A panel may be formed to fill vacancies for Temporary Part Time Pool Assistant (West Cork Leisure Centre – Dunmanway) which may arise during the lifetime of the panel. SECTION 6: SALARY Minimum Wage €14.15 per hour (as of the 1st January 2026). SECTION 7: LOCATION OF POST The position will be based initially at West Cork Leisure Centre – Dunmanway. Cork County Council reserves the right to assign you to any department, premises, or district in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. SECTION 8: WORKING HOURS The employment is temporary part-time. Applicants are required to be available to work 6:30 a.m. to 9:30 p.m. (weekend hours may vary). The post requires flexibility in working outside of normal hours; night and/or weekend work, early/late shifts, as directed. SECTION 9: ANNUAL LEAVE The annual leave entitlement is 8% of the total hours worked. The granting of annual leave at any particular time is always subject to the requirements of the Council and all annual leave is liable to suspension during periods of exceptional pressure. Cork County Council’s leave year runs from 1st January to 31st December. Granting of annual leave, payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997 (as amended). SECTION 10: GARDA VETTING Where the Council consider it necessary, successful candidates will be subject to Garda Vetting in advance of appointment to the position.
Environmental Technician Grade 2 (Agriculture)
SECTION 1: THE ROLE Cork County Council has a long established and experienced Agriculture Section most of which is located on Cork County Council’s Planning & Environment Directorate’s campus at Inniscarra, Co Cork. An ideal candidate will have experience of agriculture and/or come from a farming background & will have experience/knowledge of septic tank systems. The successful candidate will report to the Executive Engineer/Scientist. SECTION 2: DUTIES The candidate will work in the Agriculture Section of the Planning & Environment Directorate, Cork County Council. The candidate will be based at the Environment Offices, Cork County Council, Inniscarra, Co. Cork. The role of the agriculture team within the Council is to implement the relevant measures outlined in the River Basin Management Plan to protect/improve water quality. This includes carrying out local catchment assessments, inspections of farms & domestic wastewater treatment systems, dealing with complaints regarding water pollution, assessment of agricultural planning applications. Agricultural staff are also involved in the assessment of Nutrient Management Plans, and enforcement of relevant National & European Communities legislation, with particular emphasis on water quality & agricultural practice. Role Description and Responsibilities: This is a technical position within the agriculture/septic tanks team in Cork County Council’s Environment Directorate. It represents a great opportunity to take on a demanding role in one of the largest local authorities in the country at a time when maintaining & improving water quality was never so important. Specific duties will be as assigned by relevant line manager and will typically include (but not be limited to): • Local catchment assessment in identified waterbodies in line with EPA guidance; • Farm inspections under the proposed National Agricultural Inspection Programme; • Septic tank inspections under the Domestic Wastewater Treatment Systems National Inspection Programme; • Investigation & resolution of complaints from the public regarding agriculture & water quality issues; • Taking any necessary enforcement actions, including prosecution, to resolve issues identified during inspections/complaint investigations; • Assessment of planning applications for agricultural developments; • Assessment of nutrient management plans; • Co-operation with colleagues in LAWPro & ASSAP to achieve water quality objectives in Priority Areas for Action; • Promoting public awareness & education regarding good agricultural practices & good management of septic tanks. The role will include carrying out inspection throughout the county in accordance with inspection procedures and scheduled programmes. Cork County Council operates a safety management system that has been accredited to OHSAS 18001 standard. Full compliance with this safety management system is an absolute requirement for all Council staff. SECTION 3: ELIGIBILITY CRITERIA / QUALIFICATIONS Character Each candidate must be of good character. Health Each Candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Training, Experience etc. Each candidate must, on the latest date for receipt of completed application forms - (a) (i) have passed the N.C.E.A. / H.E.T.A.C. National Certificate Final Examination in Science in Applied Biology, or in Science in Applied Chemistry or in Environmental Science or Agricultural Science. OR hold an equivalent qualification AND (ii) have at least three years satisfactory experience after attaining the qualification concerned OR (iii) fulfil the requirements of paragraph a. – b. below: a. have, satisfactory relevant experience, in a technician post at Grade II level, or in an analogous post under a local authority or health board in the State, and have at least three years satisfactory relevant experience in a technician post at Grade II level or in an analogous post, OR b. have satisfactory service, in a technician post at Grade I or higher level in an analogous post under a local authority or health board in the State, (b) possess adequate training or experience relating to the control and supervision of staff. Required Skillset In the context of the key duties and responsibilities for the post of Environmental Technician Grade listed above, the ideal candidate should demonstrate through their application form and at the interview that they have the following knowledge, experience, skills and competencies: • Experience of agriculture and/or come from a farming background. • Satisfactory knowledge of relevant National and European Communities legislation, particularly in respect of agriculture & water quality. • Have a general understanding of Local Authority services and structures in Ireland, particularly as they relate to environmental functions. • Knowledge and awareness of statutory Health and Safety obligations, the implications for the organisation and the employee, and their application in the workplace. • Good interpersonal and communication skills. • Have an ability to work well in a dynamic customer focused team environment. • A commitment to service improvement including taking ownership of tasks and issues as they arise. • A capacity to show initiative- to be a “self starter” who takes responsibility. • Good general ICT skills. • A full clean driving license. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004. A candidate who is not classified as a new entrant must be under 70 years of age. Transport Holders of the office shall hold a full driving licence for Class B Vehicles and when required to do so, shall drive a motor car in the course of their duties and for this purpose provide and maintain a car to the satisfaction of the local authority. SECTION 4: COMPETENCIES A Competency Based Application form requires you to describe some of your personal achievements to date that demonstrate certain competencies (necessary skills and qualities) required for the position for which you are applying. For each competency, you are given a description of a skill or quality. You are then asked to describe a situation, from your own experience, which you think is the best example of what YOU have done which demonstrates this skill or quality. It is essential that you describe how you demonstrated the skill or quality in question. Therefore, compose your replies carefully in this section and try to structure what you write so that you give specific information about what you have done - for example, do not simply say that “X was successful”, describe exactly what you did and how you demonstrated the skill or quality in question. For each example please include the following: a) the nature of the task, problem or objective; b) what you actually did and how you demonstrated the skill or quality (and, where appropriate, the date you demonstrated it) c) the outcome or result of the situation and your estimate of the proportion of credit you can claim for the outcome. The information you present in your application may form part of a shortlisting process and may also be used to help structure your interview, should you be invited to one. A shortlisting process may be applied based on TWO or more of the competencies and on other information you provide in your application form. Please note that, should you be called to interview, the board may look for additional examples of where you demonstrated the Knowledge, Experience, Skills and Competencies required for this post, so you should think of a number of examples of where you demonstrated each of the skills. SECTION 5: TENURE The position is wholetime. The post is pensionable. A panel may be formed to fill vacancies for Environmental Technician Grade 2 which may arise during the lifetime of the panel. SECTION 6: SALARY The salary scale for the post is: €48,760 - €57,790 per year. €48,760 – €49,498 – €50,463 – €51,430 – €52,399 – €53,391 – €54,307 (Maximum); €56,037 (1st LSI) (after 3 years satisfactory service on the Maximum), €57,790 (2nd LSI) (after 3 years satisfactory service on the 1st LSI). Rate of remuneration may be adjusted from time to time in line with Government Policy. Applicants should note that entry point to the salary scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government, & Heritage. The rate of remuneration may be adjusted from time to time in line with Government pay policy. In accordance with Departmental Circular Letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale at the minimum point. The salary shall be fully inclusive and shall be as determined from time to time. The awarding of increments is subject to satisfactory service. Holders of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services which they are required by or under any enactment to perform. SECTION 7: LOCATION OF POST The position will be based on the Environment Directorate Campus at Inniscarra, Co. Cork. However, Cork County Council reserves the right to assign you to any department, premises or district in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. SECTION 8: WORKING HOURS The working hours at present provide for a five day, thirty five hour working week. A flexible working hours’ system is in operation and may be availed of subject to the terms and conditions of the FlexiTime Policy. SECTION 9: ANNUAL LEAVE The current annual leave entitlement is 30 days per annum. Cork County Council’s leave year runs from 1st January to 31st December. Granting of annual leave, payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997 (as amended).
