Engineering Services Management apprentice jobs
Sort by: relevance | datePolicy Manager, Codes & Rules, Higher Executive Officer
About This Role Role Purpose The Policy Manager (Higher Executive Officer) in An Coimisiún’s Codes and Rules team is a middle management position responsible for supporting the team’s senior management and contributing to the achievement of the organisation's strategic outcomes. The role involves managing several key elements of the team's work programme and collaborating with colleagues across divisions to deliver initiatives. This role plays a key part in maintaining the integrity, clarity, and relevance of media standards and supports and protects the public interest by ensuring that these standardsmeet legal requirements and reflect the evolving media landscape. About the Team/Division As a member of the seven-person Codes and Rules team, you will be joining An Coimisiún at a time when we have grown to over 250 staff and we are implementing the delivery of our inaugural strategy. Covering the period 2025- 2027, this strategy sets out an ambitious vision for a thriving, diverse, creative, safe, and trusted media landscape, and details six strategic outcomes, all of which are relevant to the work of the Codes and Rules team. The Codes and Rules team is one of five teams in An Coimisiún’s Policy, Research and Strategy division. The role of the Code and Rules team is to develop and update codes, rules and guidance applying to media services in Ireland and to support and guide the implementation of these standards. The team works on a range of initiatives, including in collaboration with other teams within the Policy, Research and Strategy division and within An Coimisiún more generally. Current examples in this regard include guidance on identifying and reporting illegal online hate content; the operationalisation of the Online Safety Code; the development of new rules for on-demand media services; and the updating of codes and rules for broadcasting services in Ireland. Key Responsibilities Policy Development and Analysis Late applications or applications not received through the correct channel, as indicated above, will not be considered.For queries related to the application or selection process related to this role, please contact cnam@cpl.ie Reasonable Accommodations Reasonable accommodations will be provided, if required, during the recruitment process. To discuss and request reasonable accommodations in confidence please contact Angeline McKiernan at amckiernan@cnam.ie Coimisiún na Meán is an equal opportunities employer. We welcome applications from candidates with diverse backgrounds and are committed to championing an inclusive and diverse workforce which reflects modern Ireland. We work to create a culture where everyone has equal access to opportunity and feels comfortable to be their authentic selves at work. Closing date: 3pm, 10th February 2026
Team Leader
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION 1 X TEMPORARY FULL-TIME TEAM LEADER (CNM1) CAISLEAN SERVICES (ORANMORE AREA) JOB REF: 91965 DESCRIPTION AND VISION OF SERVICES The Brothers of Charity Services Ireland – West Region provide a community based, person centred service focusing on the needs and abilities of children and adults with intellectual disabilities. The vision of the service is to support people with intellectual disabilities to achieve a full and valued life in their community, in line with best practice both nationally and internationally. Working in partnership with each person supported by services, we aim to create opportunities for people supported by services to have ordinary life experiences and to be closely connected to family and friends. We are committed to supporting people to live a life of their choosing. Caislean Services provide a range of community-based servicesincluding day, residential, respite, community outreach, family support and a range of multidisciplinary support services. People are supported in various types of day settings – day centres, supported employment, social and micro enterprises, training and education and these can be in groups or individualised. People are supported in residential settings in their own homes in the community individually and in groups with different staffing support levels depending on their levels of disability. Our Services are person centred focusing on the needs and abilities of adults with intellectual disabilities and autism. We wish to create opportunities for people who use our service to have valued social roles in their communities and to form friendships. We wish to recruit innovative, creative and motivated people who will relish the opportunity to assist in achieving this vision as part of a team. We are looking for people who will be flexible and dynamic, can adapt to the needs of particular individuals they supportand be open to change. The Role: The Team Leader has a pivotal role in managing the day to day delivery of services. The Team Leader will provide leadership and supervision to teams while ensuring the development of the service in line with national standards and best practice. The main responsibilities are to assist the Team Manager with the management of the services, such as – person centred planning in line with Personal Outcome Measures ethos and practice, resource management and staffing - includingrosters, staff development, facilitating communication and professional leadership in order to ensure a good quality of life for the people supported. It is the Team Leader’s responsibility to ensure that the life of each person reflects the organisation’s core values: · Dignity, respect and a rights based model · Promoting independence in all areas of life through exposure, experience and education · Promoting friendships and relationships in ordinary places in the community and making a contribution · Making choices Reporting To/ Responsible To: Team Manager/Service Coordinator or delegate Qualifications/Experience: · A current Live Register Certificate from the NMBI (An Bord Altranais) is an essential requirement; RNID qualification is desirable. · An appropriate Health Management qualification is desirable (QQI Level 6). On appointment, if the successful candidate does not already hold such a qualification, they must undertake to complete an appropriate management course within a specified time-frame. · Previous experience of effectively managing a staff team and demonstrating proven ability to pro-actively lead, motivate, empower and achieve results through people is an advantage. · A minimum of three 3 years’ post qualification experience, working with people with an Intellectual Disability is essential. · Demonstrate a clear commitment to community integration and active citizenship for all people with disabilities with experience in the area of human rights and advocacy. · Experience of working in the area of autism and behaviours of concern would be an advantage. Skills: · Candidates should be able to demonstrate leadership and communication and team working skills. · Knowledge and experience managing people’s well-being using an evidence based approach to person centred planning e.g. Personal Outcome Measures. · Knowledge and understanding of the National Standards for Residential Services for Children and Adults with Disabilities, the Health Act 2007 (Care and Support of Residents in Designated Centres for Persons (Children and Adults with Disabilities) Regulations 2013 and New Directions for Day Services. · Must have the ability to exercise good judgement, discretion and confidentiality, be creative and self-motivated, communicate effectively in both written and verbal forms and co-operate in a team environment with a person-centred philosoph-A full clean manual Driving Licence, which qualifies you to drive manual transmission vehicles on Irish Roads and use of your own car is an essential requirement. · Fluency in verbal and written English is an essential requirement of this post. Working Hours: 75 hours a fortnight (CNM1 grade) rostered flexibly on a 7 day duty roster. The Team leader will work as a frontline member of the team with protected time to carry out specific team leader duties. In addition, a sleep-in and/or night duty commitment may be a requirement of posts in residential services for which the appropriate allowance will be paid. The Brothers of Charity Services model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 25 days per annum. Appropriate service related leave will be granted after 5 and 10 years’ service respectively. Annual leave must be planned in advance with your manager and in line to ensure appropriate/adequate cover is provided for the service. Remuneration: Department of Health Clinical Nurse Manager 1 salary scale (01/08/2025) - €56,642 x 7 increments - € 66,705 per annum pro rata. Tenure: This post is a temporary full time linked on a specific purpose basis to a permanent staff redeployment arrangement. Probation: A probationary period of 9 months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. To view full job description please see attacheds Informal enquiries for this post to: Claire Keane Service Co Ordinator on 091 – 721410 Closing date for receipt of completed application form /CV’s on-line is 5pm, Monday 9th February 2026 Interviews will take place February 2026 The Brothers of Charity Services Ireland is an equal opportunities employer INDW
Assistant Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: 2 years€,, experience in a relevant position is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Implement planograms correctly and ensure the correct range is in place in store Merchandise and present the store to the highest standard Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment Support Store Manager in the development and training of the team and in ensuring the smooth running of the store Manage employee performance, giving regular feedback, recognition and encouragement Deal with all customer queries efficiently, professionally and consistent with store policy Understand achieving margins in all departments Engage with new initiatives and embrace new ways of working.
Duty Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: Minimum 2 years€,, experience in a management position; Good knowledge of Microsoft Office (Excel, Word); Experience balancing cash/tills; Excellent communication skills; Good delegation skills; Highly driven with a strong work ethic; An understanding of how to achieve KPIs and targets; Commerciality and brand awareness; Passion for grocery retail; Thrive in a fast-paced working environment. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based; Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager; Implement planograms correctly and ensure the correct range is in place in store; Merchandise and present the store to the highest standard; Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace; Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment; Support Store Manager in the development and training of the team and in ensuring the smooth running of the store; Manage employee performance, giving regular feedback, recognition and encouragement; Deal with all customer queries efficiently, professionally and consistent with store policy; Understand achieving margins in all departments; Engage with new initiatives and embrace new ways of working;
Day Activity Facilitator
Brothers of Charity Services Ireland, Limerick Region Applications are invited for the following positions Day Activities Facilitator Location: Limerick City & West Limerick Permanent Full Time, part time and fixed term contracts available. Positions are availbale in Autism specific units as well as general ID services Basic Instructor 13-point scale €35,432 - €51,373 (pro-rata) There will be a supplementary panel formed for all Day Activity Facilitator posts within Brothers of Charity Services Limerick Region from which current and future permanent and specified purpose vacancies of full time or part time duration may be filled. Working with Brothers of Charity Ireland Working with us means you will be joining an organisation that supports people with intellectual disabilities to be valued citizens in their local community, to have ordinary life experiences and to be closely connected to family and friends. We require bright ambitious individuals who have a positive attitude towards working with persons with an intellectual disability and who are committed to ensuring that our persons supported lead as normal and enjoyable a life as possible. In return for this dedication and commitment we offer the following: · Competitive Rates of Pay · 22 days Annual Leave · Defined Benefit Pension Plan · Flexible Working Hours · Full Training provided · Full & Part-Time Work · Career Progression · Sick Leave · Employee Assistance Programs The role of an Instructor You will work as a member of a team and will participate in the development and implementation of appropriate programmes suitable to the individual needs and abilities of people supported by the services. The prime consideration at all times must be for the welfare and wellbeing of the service user. This position requires a high degree of professionalism. You must have the ability to work with people who have a learning disability and must believe that that person has the right to live and participate in the community equally with other people. The position requires competence in conflict resolution and the ability to understand and empower people with sometimes quite divergent points of view. Essential Closing date for receipt of completed applications is Monday 9TH February 2026 The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Social Care Worker
Social Care Worker - Permanent Full Time Location - Duffcarrig Services Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. The role of a Social Care Worker Social Care Workers fulfil a key supportive and advocative role for individuals supported by the service. The Social Care Worker’s role is to support the person in all aspects of their life focusing on the individual's ability and promoting independence and development of skills. They assist in all aspects of the practical tasks associated with the daily life of the person supported either in their home or within a day service setting. The Social Care Worker will assist and support people who use the service with the development of their individual person centred plan and the achievement of associated outcomes, and critically, will support people who use the service to make informed choices and fulfil their potential. They will encourage participation in the community through inclusive and creative thinking, seek opportunities for new experiences and help individuals make their own, informed choices. · Competitive Rates of Pay (€40,351- €56,650 pro-rata) · 22 days Annual Leave plus additional service-related leave · Defined Benefit Pension Plan · Flexible Working Hours · Full Training provided · Full & Part-Time Work · Career Progression · Sick Pay Benefits · Employee Assistance Programs Click here to view our full range of benefits The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Shop Manager
Overall Purpose of the Post: To maximise sales and profit and manage the new shop in a commercial manner. Duties: • Manage and develop the shop in the context of an agreed work plan and agreed financial targets • Recruit, train and supervise shop staff, both paid and voluntary • Source high quality stock • Assist and support other Enable Ireland shops if and when required • Ensure there are adequate staffing levels in the shop at all times • Ensure the appearance of the shop internally and externally is attractive to customers and in line with brand standards • Be responsible for merchandise, its security and its preparation for sale and display • Maintain accurate management and information systems. Ensure the shop is stocked with adequate information and leaflets on Enable Ireland services, staff are briefed accordingly and queries from the public are dealt with in an efficient manner • Be responsible for full implementation of Enable Ireland Health & Safety policy in the shop • Be vigilant and comply with any Health & Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager • Participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate • Undertake other duties as may be requested by the line manager from time to time • Undertake your work in a manner that is friendly, flexible and informal • Excellent interpersonal and sales techniques • Commitment and ability to achieve sales targets • Ability to manage, motivate, delegate and organise staff • Ability to train, coach and appraise staff • Ability to deal appropriately and sensitively with queries about Enable Ireland services • Strong financial ability • Strong customer focus • Ability to manage volunteers • Strong negotiating skills • Good IT skills • Have a valid driving licence for within the state To minimise exposure to breaches of GDPR, strict compliance is required in the course of carrying out the duties of this job and working with others. This will include but is not limited to compliance with Enable Ireland’s suite of GDPR Policies & Procedures, attending all GDPR Training sessions and ensuring personal responsibility for implementing safeguards and measures as directed. Terms & Conditions: Responsible to: Area Manager Probation: A probationary period of 6 months wherein three probationary meetings will take place to review your performance and suitability for appointment. The probationary period may be extended or terminated for any reason at Enable Ireland’s discretion. Salary: The current salary scale for this post is €30,520.00 pro rata per annum. A 2% profit share and bonus pro rata are added if targets are met. Excellent benefits. Annual leave: Annual leave entitlement is 22 days plus 2 gift days pro rata per annum and proportionately less for less than 12 months service. Pension Scheme: Enable Ireland operates a contributory pension scheme which all employees may join following their start date. Medical: The successful candidate will be required to undergo a medical assessment. Garda Clearance / Police Clearance: These will be required for all prospective employees who will undertake relevant work or activities relating to children or vulnerable persons. Sick Pay (If applicable): All periods of sickness exceeding two days must be medically certified. Weekly medical certificates are required thereafter. The Company reserves the right to have you examined by its own Doctor after 3 months continuous sick leave. Upon completion of 6 months continuous service with the Company sick pay will be as follows: Full pay less social welfare for the first 13 weeks of sickness in any 12 month rolling period and half pay less social welfare for a further 13 weeks of sickness absence in the same 12 month rolling period. Redeployment: In exceptional circumstances the organisation reserves the right to redeploy you to an alternative role that is suitable to your skills and experience. Qualifications & Experience • Retail Fashion Experience • Retail Management Experience • Ability to Achieve Sales Targets • Fiscal Management • Eligible to work in the State • Valid driving licence for within the state Organisational and Professional Knowledge • Strong financial ability • Strong understanding of customer focus • Good working knowledge of merchandising • Ability to deal sensitively with queries about Enable Ireland services Core Competencies Excellent interpersonal and sales techniques Leadership: • Ability to manage and motivate Staff & volunteers • Ability to Achieve Sales Targets & Motivate their teams IT Skills: • Proficient in MS Office • Good general IT Skills Special Aptitudes • Strong Communication skills • Ability to manage paid & voluntary staff
Social Care Workers, Residential Services
Social Care Worker – Residential Services (Service Area 4) Location: Greater Dublin Area Contract Type: Full-Time and Part-Time Permanent Contracts Available Join Our Team at St. Michael’s House St. Michael’s House is currently recruiting Social Care Workers to join our community residential services in Service Area 4 – Nurse-Led Service , supporting adults with intellectual disabilities . This is an excellent opportunity to be part of a dedicated and skilled staff team delivering high-quality, person-centred supports in a residential environment. You will work collaboratively with Clinical Nurse Managers (CNMs) , a multi-disciplinary team , and families to support the wellbeing and independence of residents. As a Social Care Worker, you will also support and work collaboratively within the team in delivering a holistic service , working within a biopsychosocial model to ensure that all individual needs—physical, emotional, social, and psychological—are fully met. About St. Michael’s House St. Michael’s House is a leading provider of community-based services for men, women, and children with intellectual disabilities across 170 locations in the greater Dublin area. We support over 1,950 people, with a wide impact on families and communities. Our mission is to provide a quality, person-centred service that promotes independence, dignity, and inclusion. We are funded by the Health Service Executive (HSE), TUSLA, and the Department of Education and Skills. Essential Criteria How to Apply To complete your application, please: Upload a CV and cover letter Attach any relevant documentation Only shortlisted candidates will be contacted. Please ensure your application includes a valid email address. Make a Difference At St. Michael’s House, we are committed to empowering individuals with intellectual disabilities to live full and meaningful lives. If you are passionate about person-centred care and are looking for a supportive, rewarding career in social care, we want to hear from you. Apply today and join our team in Service Area 4 Informal enquiries for this post can be made to Maria Deaton at Maria.Deaton@smh.ie Closing date for receipt of applications at 5pm, 9th Feb 2026 Candidates should note that canvassing will disqualify them. St. Michael’s House is an equal opportunities employer.
Children's Disability Network Manager
Children’s Disability Network Manager (CDNM) Ref: 44/2026 Permanent Full-Time – 1 Post (Permanent): Network 5, Fermoy, Cork (Lead Agency St. Joseph’s Foundation) Children’s Disability Network services in CHO 4 are delivered in a partnership arrangement between Brothers of Charity, Horizons, CoAction, Enable Ireland, St Joseph’s Foundation and the HSE. The Role: The Children’s Disability Network Manager (CDNM) is responsible to the Lead Agency for the development of Children’s Disability Services within a designated area in line with National Policy. The CDNM is the accountable and responsible person for ensuring the delivery of high quality, safe, integrated children’s disability services to the population of the Community Healthcare Network. This will be provided in accordance with legislative and service delivery frameworks and requirements, within the resources allocated. Salary Scale: €89,184 x 7 increments to €98,158 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Applicants must: Informal enquiries can be made to: Michael Hegarty, St. Joseph’s Foundation, Tel: 063-89252 mhegarty@sjf.ie To request a CDNM application form please email r ecruit@horizonscork.ie quoting Ref: 44/2026 To apply: please submit your application form to recruit@ horizonscork.ie Completed application forms must be submitted no later than 5.00pm Monday 9thof February 2026. Applications must be made on the CDNM Application form ( CV’s will not be accepted). A panel may be formed for a 12-month period to fill future permanentCDNMvacancies in CHO 4.
Radiology Information Services Manager
Grade V Radiology Information Systems Manager Job Specification & Terms and Conditions Job Title, Grade Code Grade V Radiology Information Systems Manager Grád V Bainisteoir Córas Faisnéise Radaeolaíochta (Grade Code: 0566) Remuneration The Salary scale for the post as at 01/08/2025 is: €51,718, €53,265, €54,843, €56,456, €58,078, €59,969, €61,866 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Campaign Reference SCH/007/2026 Closing Date Monday 9th February 2026 @17:00hrs Proposed Interview Date (s) Interviews will be held as soon as possible after the closing date. This is subject to change. Candidates will normally be given at least two weeks’ notice of interview. The timescale may be reduced in exceptional circumstances. Taking up Appointment A start date will be indicated at job offer stage. Location of Post Ospidéal Cholm Cille, Bóthar Bhré, Baile Uí Lachnáin, Co. Bhaile Átha Cliath D18 V9K1 St. Columcille's Hospital, Bray Road, Loughlinstown, Co. Dublin D18 V9K1 There is currently one permanent, whole-time vacancy available in St Columcille’s Hospital. A panel may be formed as a result of this campaign for Grade V Radiology Information Systems Manager from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries We welcome enquiries about the role. Contact for further information about the role: - Name: Suzanne Kirk, HR Manager, St Columcille’s Hospital Email: Suzanne.kirk@hse.ie Telephone: 01-2115064 Details of Service St. Columcille’s Hospital is located on the border of County Wicklow. It is a model 2 hospital and is aligning itself to the Sláintecare vision. It has 117 inpatient beds and provides a range of services to a diverse population covering South County Dublin and County Wicklow. St. Columcille’s Hospital is committed to providing a quality, patient focused service in a way that meets all patient needs in an equitable, efficient and safe manner. We acknowledge the contribution of each member of staff and aim to encourage and support them in their on-going professional development. Services include a 7/7 Local Injury Unit, 7/7 Medical Assessment Unit, 113 medical inpatient beds incorporating Stroke & Ortho Rehab Units, Endoscopy, a 5/7 Day Surgery Unit, an Outpatient Department, Radiology and various diagnostic services for local GPs. St. Columcille’s Hospital acts as a hub and spoke model for integrated care. Located in St. Columcille’s Hospital is the National Centre for all obesity management and the National Gender Service. Reporting Relationship This role reports to the Grade VII, Administration & Consumer Affairs Manager or other nominated manager. Key Working Relationships To ensure the Administration Function within the Radiology Department operates efficiently and effectively and to ensure delivery of a high-quality service in the appropriate administrative areas of responsibility which includes the supervision of assigned staff. The successful candidate will manage the operational performance of the National Integrated Medical Imaging System (NIMIS) & Radiology Information System (RIS) at St Columcille’s Hospital and lead out on the implementation of new developments on NIMIS across the Hospital. Purpose of the Post To ensure the Administration Function within the Radiology Department operates efficiently and effectively and to ensure delivery of a high-quality service in the appropriate administrative areas of responsibility which includes the supervision of assigned staff. The successful candidate will manage the operational performance of the National Integrated Medical Imaging System (NIMIS) & Radiology Information System (RIS) at St Columcille’s Hospital and lead out on the implementation of new developments on NIMIS across St Columcille’s Hospital. Principal Duties and Responsibilities The position of the Grade V Radiology Information Systems Manager (RIS) encompasses both managerial and administrative responsibilities which include the following: Principal Duties • Administration duties as assigned by Line Manager, Radiology Services Manager/Consultant Radiologists/Operations Manager. • Manage all functionalities of the following NIMIS Programmes, NIMIS RIS, Peervue Alert System, NIMIS Metric Statistical program, Healthlink and BEAM Image Transfer. • Ensure the smooth operation of NIMIS for all Hospital users. • Monitor and maintain the live worklist of orders entered on NIMIS to ensure they are entered correctly and follow national standards and cancel those that do not meet standards. • Cancel any orders on NIMIS for patients who have failed to attend their appointment. • Compile and send cancellation notifications to the relevant ordering physicians. • Create new users on NIMIS and modify access change passwords for existing users. • Provide NIMIS training to all Administration & Radiology staff. • Monitor the flow of information between the NIMIS RIS and PACS and all thirdparty systems. • Clean up exams still in Arrived Status on RIS and investigate why they have no images. • Monitor Exams in a Filmed Status on RIS and investigate any exams that have not been reported within recommended timeframe and if necessary, bring to the attention of reporting consultants. • Monitor the Scheduling worklists and investigate any exams that have not been scheduled within an appropriate timeframe. • Monitor the Vetting module worklists for any exams that are still awaiting vetting and bring any unvetted exams to the attention of the relevant vetting Consultant or Radiology Services Manager. • Generate all statistical reports that may be required using NIMIS RIS, PACS and NIMIS Metrix. Waiting list timeframes, waiting list numbers, reporting turnaround times, number of examinations performed monthly and yearly, etc. • Investigate patient records access and end user activity on NIMIS as required for auditing purposes or if investigating any complaints or issues. • Investigate and troubleshoot any unexpected issues or breakdown of service within NIMIS and fix any issues to restore normal operations. • Report any issues that cannot be resolved locally to Change Healthcare or local IT and work with the relevant services to try and resolve the issue. • Report any broken or faulty NIMIS equipment to Change Healthcare and organise for the repair or replacement of such equipment. • Create, close and modify Exam room resources on NIMIS as required and create, close or modify any appointment slots assigned to these resources for Radiology. • Create new locations on NIMIS as new locations open within the hospital. • Enable or disable orderable examination codes on NIMIS as required. • Create and modify Appointment letters and cancellation reasons on NIMIS as required. • Compile and disseminate a list of reported exams weekly to all Internal Consultants and their secretaries. • Monitor Healthlink for failed reports sent from NIMIS to the various referring GP’s. • Send and receive imaging via BEAM Digital Transfer to and from other hospitals and private facilities not on NIMIS. • Monitor the PeerVue Alert System for exams that have been marked as having Urgent or unexpected / significant findings and contact the requesting Consultant or GP informing them of such findings within nationally set timeframes. • Participate in meetings and information sessions with NIMIS National Team, Change Healthcare and other NIMIS sites RIS and PACS Managers. • Test any new equipment, programmes or modifications to existing programmes within NIMIS to ensure they function as expected before implementation. • Participate in the testing of third-party systems that may be connected to NIMIS to ensure functionality is maintained correctly across all systems. • Implement new features on NIMIS and provide the required training to relevant staff. • Help create and update PPPG’s that are connected to NIMIS and its operation. • Send communication to all end users regarding NIMIS downtime, issues or problems currently affecting NIMIS, etc. • Manage, build, test and provide training for the new CRIS RIS system once it is scheduled for release. • Oversee the admin teams leave requests, rosters, staff issues, managing the PeerVue system and all other queries that may arise. • Rotate within other admin positions within the Radiology Dept. when the service needs require it. • Involved with representation of the Hospital at external/internal site visits and conference calls as required in trouble shooting issues and developing additional workflows/skills as required to meet the demands of the service. • Generate statistical reports on a regular basis using the Metrix and ensuring these are presented in an accurate and user friendly manner, liaising with Radiology Services Manager/Consultant Radiologists/Clinical Leads/PACs and Operations Manager, Clinical Services on reports required to include: inpatient diagnostics, turnaround times, service demand reports, daily appointments summary, Cancellation and DNA reports, Filmed Log, scheduled and unscheduled log Reports, Peervue Reports, Extended Running Order Reports. • Involved with providing training on the RIS system to Hospital users as required, this can be face to face or remote. • Responsible for updating GPs (enabling and disabling) on system in conjunction with Healthlink ensuring accurate data is always captured. Linking these GPs to the appropriate patient to ensure the report is issued to the external source in an appropriate and timely manner. Monitoring the reports going via Healthlink and investigating any errors associates with same. • Involved with the drafting of standard operational protocols, policies and procedures both new and review and providing these for sign off by the Radiology Management Team. • Involved in the outsourcing/insourcing process in line with PACS and RIS, ensuring the workflows are streamlined for the administration team. • Link with the Administration & Consumer Affairs Manager on administration issues. • Management of staff and all administrative duties pertaining to same. • Management of staff leave within department, ensuring adequate cross cover is available. Administration • Ensure the efficient day-to-day administration of area of responsibility. • Ensure deadlines are met and that service levels are maintained. • Ensure policies and procedures are well documented, understood and adhered to. • Ensure that archives and records are accurate, maintained confidentially and readily available to the appropriate authority. • Ensure line management is kept informed of issues. • Ensure that stakeholders are kept informed and that their views are communicated to middle management. • Maximise the use technology in ensuring work is completed to a high standard. Customer Service • Promote and maintain a customer focused environment by ensuring service users / customers are treated with dignity and respect. • Seek feedback from service users / customers and implement change to incorporate same, in agreement with Line Manager. Human Resources / Supervision of Staff • Supervise and ensure the wellbeing of staff within own remit. • Ensure an even distribution of workload amongst the team, taking into account absence due to annual leave etc. • Create and promote a positive working environment among staff members which contributes to maintaining and enhancing effective working relationships. • Promote cooperation and working in harmony with other teams and disciplines. • Deal with under performance in a timely and constructive manner. • Identify training and development needs of staff in own area. • Pursue and promote continuous professional development in order to develop management expertise and professional knowledge. • Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. Service Delivery and Improvement • Ensure accurate attention to detail in own work and work of team. • Actively participate in innovation and support change and improvement initiatives within the service; adapt local work practices ensuring team knows how to action changes. • Monitor efficiency of service provided by team, identify and implement changes to the administration of the service where inefficiencies arise. • Encourage and support staff through change processes. Standards, Policies, Procedures & Legislation • Maintain own knowledge of relevant HSE policies, procedures, guidelines and practices to perform the role effectively and to ensure current work standards are met by own team. • Maintain own knowledge of relevant regulations and legislation e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR. • Adequately identifies, assesses, manages and monitors risk within their area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc.and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience This campaign is confined to staff who are currently employed by the HSE, TUSLA, other statutory health agencies*, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 as per Workplace Relations Commission agreement -161867 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: Have satisfactory experience as a clerical officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 OR Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irisp. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. OR Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. OR Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher-level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. AND (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability and management ability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements Must have the following experience: • Working knowledge of the National Integrated Medical Imaging System (NIMIS) • Knowledge and experience using Radiology Information System (RIS) • Knowledge of the benefits of integrated Radiology Information System (RIS) and Communication System (PACs) • Have a working knowledge of hospital information system to include Patient Administration System e.g. (iPMS) MS Office Other Requirements Specific to the Post • All posts in St Columcille’s General Hospital require a high level of flexibility to ensure the delivery of an effective and efficient service. Therefore, the post holder will be required to demonstrate flexibility as and when required. • Access to appropriate transport in order to fulfil the requirements of the role. • Candidates will be required to take up duty within 6 weeks of receipt of the formal offer of employment Additional Eligibility Requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, Competencies and/or Knowledge Candidates must demonstrate: Professional Knowledge & Experience Relevant to the Role • Demonstrate extensive knowledge and experience using NIMIS & RIS • Demonstrate excellent MS Office skills to include, Word, Excel and PowerPoint • Demonstrate knowledge and experience of using an email system effectively e.g. Outlook Lotus Notes • Demonstrate a working knowledge of TPro, iPMS & SAP • Knowledge of Policies and Procedures relevant to the role i.e. Dignity at Work, • Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. • Demonstrate the ability to work in line with relevant policies and procedures. • Demonstrate commitment to developing own professional knowledge and expertise Planning and Managing Resources • Demonstrate the ability to effectively plan and manage own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. • The ability to manage deadlines and effectively handle multiple tasks. • The ability to manage within allocated resources and a capacity to respond to changes in a plan. • Maintains an awareness of value for money. Commitment to a Quality Service · Demonstrate an awareness and appreciation of the service user and a strong commitment to providing a quality service. • Embraces and promotes the change agenda; demonstrates flexibility and initiative including the ability to adapt to and implement change. • Supports team through service improvement / change processes. Evaluating Information, Problem Solving & Decision Making • Demonstrate an ability to analyse and evaluate information and make effective decisions. Recognises when it is appropriate to refer decisions to a higher level of management. • Demonstrate initiative in the resolution of issues arising / problem solving and proactively develop new proposals and recommend solutions. • Makes decisions and solves problems in a timely manner before they accumulate. Team working • Demonstrate the ability to work on own initiative as well as part of a team, promoting a positive team spirit. • Demonstrate leadership potential, the ability to manage the performance of others and support staff development. • Works as part of the team to establish a shared sense of purpose and unity. Communications & Interpersonal Skills • Demonstrate excellent communication and interpersonal skills including the ability to present (verbal & written) information in a clear and concise manner. • Demonstrate the ability to influence people and events and the ability to build and maintain relationships with a variety of stakeholders. • Treats others with dignity and respect Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out based on information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore, it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition. Read more about the HSE’s commitment to Diversity, Equality and Inclusion Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles to be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards to be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. Read the CPSA Code of Practice . The reform programme outlined for the health services may impact on this role, and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Grade V Radiology Information Systems Manager Terms and Conditions of Employment Tenure The current vacancy available is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st of January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26-week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. All Mandated Persons under the Children First Act 2015, within the HSE, are appointed as Designated Officers under the Protections for Persons Reporting Child Abuse Act, 1998. Mandated Persons such as line managers, doctors, nurses, physiotherapists, occupational therapists, speech and language therapists, social workers, social care workers, and emergency technicians have additional responsibilities. You should check if you are a Mandated Person and be familiar with the related roles and legal responsibilities. Visit HSE Children First f or further information, guidance and resources. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site-Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1]A template SSSS and guidelines are available o n writing your site or service safety statement . [2] Structures and processes for effectiv e incident management and review of incidents.
