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Sort by: relevance | dateClerical Officer
The Role The Clerical Officer role is a key support position within the MHC. The role provides a comprehensive general administrative and clerical support to a team and assists with the smooth, efficient and professional operation of the division. The successful candidate will have excellent customer service and communication skills. They will be required to engage and communicate effectively with various internal and external stakeholders including staff, members of the public, officials from government departments and public bodies, private sector bodies, disability organisations and others. The duties of the Clerical Officer are varied and can involve assignment to different parts of the organisation or different areas of work. The performance of the entire range of duties is not necessarily confined to any one individual within a division as the work requires that employees in the role function in a flexible manner and work effectively together as a team to deliver required outcomes or outputs. As a Clerical Officer, the holder of the post will be expected to actively contribute to and participate in the overall development of the MHC and to promote its policies and values at all times. Key Responsibilities Under the overall direction of the relevant line manager, the Clerical Officer’s key duties and responsibilities include: • Providing administrative assistance; filing, photocopying, answering/making telephone calls, dealing with emails, reception desk duties; • Supporting line managers and colleagues; • Working as part of a team in delivering services; • Communicating and dealing with the public and for example, responding to queries and providing information face-to- face, by telephone or via email; • Using Information Technology on a daily basis, for example, spreadsheets, databases, email and the internet; • Maintaining high-quality records in a thorough and organised manner; • Checking all work thoroughly to ensure it is completed to a high standard; • Approaching work in a careful and methodical manner, always displaying accuracy, even when conducting routine and repetitive work; • Any other duties that are deemed appropriate by the line manager Reporting and Working Relationships The Clerical Officer is accountable to the Chief Executive of the MHC and reports directly to the relevant line manager within the team. Essential Requirements The candidate must possess, by the closing date, the following: • Level 6 or higher on the National Framework of Qualifications or 2+ years’ experience in a related role within the Public Sector • Demonstrated administrative/clerical experience • Experience using Microsoft Office packages • The requisite competencies to carry out the role as outlined below. Desirable The following criteria are considered desirable for the post: • Experience in dealing with regulatory and / or compliance matters • Understanding of mental health and / or mental health services • Experience of working within a customer services environment Competencies The person appointed to the role of Clerical Officer will be required to show evidence of the following competencies: Teamwork • Shows respect for colleagues and co-workers • Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate • Offers own ideas and perspectives • Understands own role in the team, making every effort to play his/her part Information Management / Processing • Approaches and delivers all work in a thorough and organised manner • Follows procedures and protocols, understanding their value and the rationale behind them • Keeps high quality records that are easy for others to understand • Draws appropriate conclusions from information • Suggests new ways of doing things better and more efficiently • Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as arithmetic, percentages, etc. Delivery of Results • Takes responsibility for work and sees it through to the appropriate next level • Completes work in a timely manner • Adapts quickly to new ways of doing things • Checks all work thoroughly to ensure it is completed to a high standard • Writes using correct grammar and spelling and draws reasonable conclusions from written instructions • Identifies and demonstrates initiative and flexibility in ensuring work is delivered and appreciates the urgency and importance of different tasks • Is self-reliant and uses judgment on when to ask manager or colleagues for guidance Customer Service and Communication Skills • Actively listens to others and tries to understand their perspectives/ requirements/ needs • Understands the steps or processes that customers must go through and can clearly explain these • Is respectful, courteous and professional, remaining composed, even in challenging circumstances • Can be firm when necessary and communicate with confidence and authority • Communicates clearly and fluently when speaking and in writing Specialist Knowledge, Expertise and Self Development • Develops and maintains the skills and expertise required to perform in the role effectively, e.g. relevant technologies, IT systems, spreadsheets, Microsoft Office, relevant policies, etc. • Clearly understands the role, objectives and targets and how they fit into the work of the unit • Is committed to self-development and continuously seeks to improve personal performance Drive and Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service • Serves the Government and people of Ireland • Is thorough and conscientious, even if work is routine • Is enthusiastic and resilient, persevering in the face of challenges and setbacks • Is personally honest and trustworthy • At all times, acts with integrity How to Apply Eligibility to Compete Candidates must, by the date of job offer, be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa Selection Process The selection process will include: • Shortlisting of applications, • A competitive interview, and • Completion of all relevant checks as set out below Additional selection steps may be included. A selection board shall be established and shall use the essential requirements as referred to earlier in this candidate information booklet to shortlist candidates. Scoring at the shortlisting stage shall be based on the information contained in the application form. Therefore, it is in your interest to provide a detailed and accurate account of how your skills, personal qualities, qualifications, and experience meet the requirements of the post. While candidates may meet the eligibility criteria of the competition, if the numbers applying for the post are such that it would not be practical to progress all candidates to the next stage of the selection, which is the interview process, the MHC may decide that a certain number of candidates shall only be progressed to the next stage. Candidates will be progressed through the various stages of the selection process based on their order of merit at each stage. Following the interview stage, the MHC shall produce a panel of candidates listed in order of merit. Not all those interviewed may be placed on the panel. Prior to recommending any candidate for appointment to a position, the HR team complete all relevant checks. Until all stages of the recruitment process have been fully completed a final determination cannot be made nor can it be deemed or inferred that such a determination has been made. Should the person recommended for appointment decline or having accepted it, relinquish it, the MHC may at its discretion, select and recommend the next person on the panel for appointment and this will be based on the results of this selection process. The MHC is under no obligation to select a candidate from this panel. Please note that any offer of employment made to a successful candidate may be subject to satisfactory: • Reference verification, • Qualification verification, • Medical Assessment, and • Garda Vetting At the reference verification stage, referees sought will include your current employer and your next most recent employer. Conditions of Service Contract Arrangements A permanent, full-time contract of employment with the Commission will be offered to the Clerical Officer on terms and conditions determined by the Mental Health Commission, with the consent of the Minister for Health and the Minister for Public Expenditure and Reform. Salary The Clerical Officer salary scale (rates effective 1 March 2025) is as follows: €590.21 ⬧ €623.23 ⬧ €631.62 ⬧ €647.99 ⬧ €672.15 ⬧ €696.26 ⬧ €720.35 ⬧ €737.91 ⬧ €757.82 ⬧ €780.93 ⬧ €797.18 ⬧ €820.07 ⬧ €842.79 ⬧ €878.27 ⬧ €906.13¹ ⬧ €918.93² LSI 1 after 3 years satisfactory service at the maximum. LSI 2 after 6 years satisfactory service at the maximum. Candidates should note that entry will be at the minimum point of the scale and will not be subject to negotiation. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if immediately before appointment you are a current serving civil/public servant. The rate will apply where the appointee is an existing civil or public servant appointed on or after 6 April 1995 or is newly recruited to the MHC and is required to make a personal pension contribution. Note: Salary for the purposes of calculation of superannuation benefits may differ from the above depending on individual circumstances Tenure The appointment will be based on a permanent contract of employment with the MHC. The probationary period will be for a period of nine months from the date of appointment. Notwithstanding this paragraph and the paragraph immediately following below, this will not preclude an extension of the probationary period in appropriate circumstances. During the probationary period, a staff member’s performance will be subject to review by the line manager to determine whether the staff member: (i) has performed in a satisfactory manner; and (ii) has been satisfactory in general conduct. Prior to completion of the probationary period a decision will be made as to whether the staff member will be retained. This decision will be based on the staff member’s performance assessed against the criteria set out in (i) and (ii) above. The detail of the probationary process will be explained to the staff member by the MHC on commencement of employment. Notwithstanding the preceding paragraphs in this section, the probationary period may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts 1973 to 2005. Location The usual place of work will be the Mental Health Commission, Waterloo Exchange, Waterloo Road, D04 E5W7. The MHC reserves the right, at its discretion, to change this location to any other place within Ireland. Staff at the MHC can apply for a blended working arrangement as per the MHC Blended Working Policy. Hours of Attendance Hours of attendance will be fixed from time to time but will amount, on average, to not less than 40 hours gross of rest breaks or 35 hours net of rest breaks per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties, subject to the limits set down in the working time regulations. This may include working evenings and weekends. Outside Employment: The position will be full-time, and the appointee shall not engage in private practice or be connected with any outside business which conflicts in any way with his/her official duties, impairs performance or compromises his/her integrity.
Craft Gardener
The Position: Please note this panel is for the filling of posts from which the first filling will be to Dungarvan Presentation, Dungarvan. Craft Gardener Qualifications Character Each candidate must be of good character. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Each Candidate must, on the latest date for receipt of completed application forms - (a) Hold at a minimum, an Advanced Certificate in Horticulture (QQI Level 6), or equivalent qualification in Horticulture. (b) Have comprehensive experience in planning, planting and maintaining greens spaces and/or have a demonstrable aptitude for this type of work. (c) Have experience in the care and use of tools, machines and appliances used in the maintenance of parks, gardens and open spaces. (d) Have a thorough knowledge of the cultivation of plants, both indoor and under glass, as well as a good knowledge of decorative and landscape gardening; (e) Have had satisfactory experience of organising and setting out work and of supervising workers. (f) Hold a current, unendorsed, full driving licence (minimum Class B). Preferably, the successful candidate will demonstrate; (a) Hold a current Safe Pass Registration Card. (b) C1 licence would be a benefit. (c) Relevant experience in working in local authorities or similar. (d) Satisfactory working knowledge of experience of: · Computer based systems · Safety, health and welfare at work · Basic computer skills The ideal candidate will · Have satisfactory knowledge and a keen interest in horticulture, relevant to public open spaces, gardens and parks; · Have good communication skills and have the ability to engage with a wide range of people · Have good organisational skills; · Have the ability to work as part of a team; · Have the ability to organise their own work and work schedule in an efficient manner; · Be capable of working on his / her own initiative, in an independent environment and without constant supervision; · Demonstrate a willingness and ability to stay up-to-date and adapt to current developments within the sector; such as the protection and enhancement of biodiversity and the implementation of nature-based solutions in relation to climate change adaptation; Key Competencies · Local Government Knowledge · Knowledge and Understanding of Health and Safety · Motivation and interest · Communication and Teamwork · Initiative and problem solving Duties The person employed will be required to perform assigned duties exercising duty of care, in the interest of safety of oneself, fellow employees and the general public, at all times in compliance with Waterford City and County Council’s Health and Safety Management system. · Maintaining high levels of presentation within the parks, gardens and open spaces under the Council’s control; · Planting roadside trees and maintaining existing roadside trees; · Implementing landscape schemes and other projects, as required; · Checking the health of plants by identifying any pests or diseases and controlling them; · Preparing reports as may be required; · Requisitioning material / equipment, as required; · Being responsible for the safe and efficient usage of all tools, machinery and equipment under his / her control and ensuring that all such items are not misused, damaged or lost during working hours; · Ensuring that all works being carried out comply with the relevant Safety, Health and Welfare at Work Acts and Regulations, including the completion of Risk Assessment and Accident / Incident forms; · Undertaking any training course organised by the council which he /she is required to attend; · Implementing actions on climate change relating to nature-based solutions. · Implementation and management of pollinator supporting schemes. · Planning and maintenance of diverse grassland management. · Carrying out such other duties as required from time to time. PARTICULARS The post is wholetime, and pensionable. Wages Craftworkers Scale currently €788.63 (min) - €908.30 (max) per week. Entry point to this scale will be determined in accordance with Circulars issued by the Department of the Environment, Community and Local Government. The salary will be fully inclusive and shall be determined from time to time. Holders of the post will pay to Waterford City & County Council any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their post or in respect of service which they are required by or under any enactment to perform. Rate of remuneration may be adjusted from time to time in line with Government Policy.Hours of Work: 39 hours per week Annual Leave: 25 days per annum (inclusive of Good Friday) Pension: The Local Government Superannuation Scheme applies Location: While the initial post will be in the Dungarvan Presentation Gang, Waterford City and County Council reserves the right to assign the successful candidate to any department or premises in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or other compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. InterviewCandidates at the interview will be assessed and marked on the following areas: Local Government Knowledge (100 Marks) · Displays a knowledge of the structure and functions of local government · Displays knowledge of current local government issues and advocates practical approaches to addressing them. · Holds a clear and realistic view of future trends and strategic direction of local government · Understands the role of Craft Gardener in this context. Knowledge and Understanding of Health & Safety (100 Marks) · Knowledge and understanding of Health & Safety legislation and practices · Is aware of the surrounding environment and can identify potential risks. · Pays due care to both own and others safety. · Application of relevant skills in the workplace Motivation and Interest (100 Marks) · Interpersonal & communication skills · Self-motivation and ability to work independently · Is comfortable doing routine work when the need arises Communication and Teamwork (100 Marks) · Ability to work as part of a team · Is respectful, courteous and professional, remaining composed even in challenging circumstances · Flexible in terms of working hours Initiative and Problem Solving (100 Marks) · Applicants are asked to demonstrate on the application form their competencies in the area of using their initiative and problem solving. Residence The successful candidate shall reside in the district in which his/her duties are to be performed, or within a reasonable distance thereof. Code of Conduct/Organisational Policies Employees are to be required to adhere to all current and future Waterford City & County Council codes of practice including Code of Conduct of Employees and all current and future organisational policies including, but not limited to Health and Safety, Communications, Data Protection, Equality, Staff Mobility, Attendance Management and Use of Electronic Equipment. A full list of relevant policies is contained on the council Intranet. Training Employees are required to attend and participate fully in training programmes as may be decided by the Council from time to time and to apply their learning in the course of their daily working activities. Transport and Licencing Requirements Successful applicants will be required to produce their Category B driving licence ahead of commencement in this role Reporting Arrangements Craft Gardener will report directly to the appropriate supervisor in the Section or to any other employee of Waterford City & County Council as the Chief Executive, Director of Services or other appropriate employee may designate for this purpose. Health & Safety Waterford City & County Council as an Employer is obliged to ensure, in so far as it is reasonably practicable the Safety, Health and Welfare at Work of all of its employees. Under the Safety, Health and Welfare at Work Act 2005, the County Council has a legal duty to exercise all due care and take all protective and preventative measures to protect the Safety, Health and Welfare of its employees. All employees also have a legal obligation under Safety and Health legislation to co-operate with management and not engage in any improper conduct or behaviour or do anything, which would place themselves or others at risk. Employees must not be under the influence of an intoxicant at the place of work. Employees must comply with all Safety and Health rules and regulations and attend all required Safety and Health Training.
Corporate Receptionist
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Customer Experience
Retail Store Manager
Petmania are currently recruiting for an Experienced Store Manager to lead our Westport Store The Petmania Store Manager is responsible for driving the performance of the store through various key focus areas. To qualify you should be an experienced people manager and passionate about encouraging people to deliver their best. You need to be curious about learning new ways of managing areas of our business that you might not be familiar with, such as our Grooming Studio, and ready to be a hands on leader on the sales floor. If you have actual experience in a grooming studio, either as a groomer or groomers assistant but have made the leap to management we would be particularly interesting in talking to you. This is a full time role and as it's retail we trade weekends so you will be expected to be here at least one weekend day per week. Some (but definitely not all) of the key responsibilities include; While retail management experience is essential in this role, we will happily teach you all you need to know about pet and product side of the business. You will also attend regular meetings with your fellow managers where we will update you as to what is new to the business. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Store Manager
We are currently recruiting for an Experienced Store Manager to lead our Athlone Store The Petmania Store Manager is responsible for driving the performance of the store through various key focus areas. To qualify you should be an experienced people manager and passionate about encouraging people to deliver their best. You need to be curious about learning new ways of managing areas of our business that you might not be familiar with, such as our Grooming Studio, and ready to be a hands on leader on the sales floor. This is a full time role and as it's retail we trade weekends so you will be expected to be here at least one weekend day per week. Some (but definitely not all) of the key responsibilities include; CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Dog Groomers and Groomers Assistants
Petmania Grooming Studios is currently the largest and most successful grooming business in the country and boasts some of the most talented and committed Groomers available. We run busy energetic grooming studios where you will be expected to not only groom our canine customers to a very high standard, but treat our human customers with the same level of customer service you would like to receive yourself. The successful candidates will join the experienced grooming team in their local store, and take part in all grooming activities including; If you would like to join this team, you must hold a QQI level 5 or City and Guilds in Grooming and have at least 1 year’s practical experience in a grooming role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Dog Groomers and Groomers Assistants
Petmania Grooming Studios is currently the largest and most successful grooming business in the country and boasts some of the most talented and committed Groomers available. We run busy energetic grooming studios where you will be expected to not only groom our canine customers to a very high standard, but treat our human customers with the same level of customer service you would like to receive yourself. The successful candidates will join the experienced grooming team in their local store, and take part in all grooming activities including; If you would like to join this team, you must hold a QQI level 5 or City and Guilds in Grooming and have at least 1 year’s practical experience in a grooming role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Dog Groomers and Groomers Assistants
Petmania Grooming Studios is currently the largest and most successful grooming business in the country and boasts some of the most talented and committed Groomers available. We run busy energetic grooming studios where you will be expected to not only groom our canine customers to a very high standard, but treat our human customers with the same level of customer service you would like to receive yourself. The successful candidates will join the experienced grooming team in their local store, and take part in all grooming activities including; If you would like to join this team, you must hold a QQI level 5 or City and Guilds in Grooming and have at least 1 year’s practical experience in a grooming role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Dog Groomers and Groomers Assistants
Petmania Grooming Studios is currently the largest and most successful grooming business in the country and boasts some of the most talented and committed Groomers available. We run busy energetic grooming studios where you will be expected to not only groom our canine customers to a very high standard, but treat our human customers with the same level of customer service you would like to receive yourself. The successful candidates will join the experienced grooming team in their local store, and take part in all grooming activities including; If you would like to join this team, you must hold a QQI level 5 or City and Guilds in Grooming and have at least 1 year’s practical experience in a grooming role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Dog Groomers
Petmania Grooming Studios is currently the largest and most successful grooming business in the country and boasts some of the most talented and committed Groomers available. We run busy energetic grooming studios where you will be expected to not only groom our canine customers to a very high standard, but treat our human customers with the same level of customer service you would like to receive yourself. The successful candidate will join the experienced grooming team in our store, and take part in all grooming activities including; If you would like to join this team, you must hold a QQI level 5 or City and Guilds in Grooming and have at least 1 year’s practical experience in a grooming role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
