Service officers jobs
Sort by: relevance | dateSenior Occupational Therapist: Acute In-patient Services
Purpose of the Role The postholder will be a member of the OneCHI Occupational Therapy Service which provides acute inpatient OT services across a number of clinical multidisciplinary teams. The department is currently looking to fulfil a number of upcoming roles across various CHI sites:
Candidate/clinical Nurse Specialist Rheumatic And Musculoskeletal Disease Unit
Candidate/Clinical Nurse Specialist Rheumatic and Musculoskeletal Disease Unit · 1.0WTE (37.5 hours) · Indefinite Duration · H.S.E. funded · Based in the Rheumatic and Musculoskeletal Disease Unit (RMDU) Harold’s Cross The purpose of this Clinical Nurse Specialist post is to: Deliver care in line with the five core concepts of the role set out in the Framework for the Establishment of Clinical Nurse Specialist Posts, 4th edition, National Council for the Professional Development of Nursing and Midwifery (NCNM) 2008. The Clinical Nurse Specialist will focus on both in-patient and out-patient patient groups in RMDU and will: · Facilitate the provision of high quality RMDU services by providing direct support and advice to patients and nursing staff · Provide education and support to nursing staff and patients · Manage a caseload within RMDU Inpatient and Outpatient setting · Take part in planning and delivering research-based education and training, developing policies and procedures · Provide support with day patients · Ensure the delivery of high quality, clinically effective care by prioritising and using research and audit in practice · Provide support and mentoring to staff in relation to professional development with view to professional portfolio development · Work with the Advanced Nurse Practitioners in RMDU The successful candidate will work as a key member of the multidisciplinary Rheumatology team providing a patient / client centered quality service to patients / clients and this specialist practice will encompass a major clinical focus which comprises assessment, planning, delivery and evaluation of care given to patients / clients and their families. Essential Requirements Qualifications: · Be a registered nurse on the live Register of Nurses kept by the Nursing and Midwifery Board of Ireland (NMBI) · Be on the active Register in the Division of the Nursing and Midwifery Board of Ireland register for which the application is being made or be eligible to register in the Division of nursing And Midwifery Board of Ireland register for which the application is being made. In exceptional circumstances which must be individually appraised, this criterion may not apply · Candidates must possess the requisite knowledge and ability including a high standard of suitability and clinical, professional and administrative capacity to properly discharge the functions of the role. Have the competence to exercise higher levels of judgement, discretion and decision-making in the clinical area above that expected of the nurse working at primary practice level · A minimum of 1 years’ post registration full time experience or an aggregate of 1 years’ full time experience in the division in which the application is being made · Have a minimum of 1 years’ experience or and aggregate of 1 years’ full time experience in the specialist areas of Rheumatology or Chronic Disease / Rehabilitation · Possess a level 9 post registration Quality and Qualifications Ireland (QQI), National Framework of Qualifications (NFQ) major academic aware relevant to Rheumatic & Musculoskeletal Disease Care prior to application, or in an area relevant to the area of specialist practice. OR · Be currently undertaking /be willing to undertake a level 9 post registration Quality and Qualifications Ireland (QQI), National Framework of Qualifications (NFQ) major academic award relevant to Rheumatic & Musculoskeletal Disease Care within an agreed timeframe. Experience · A minimum of 1 years’ post registration full time experience or an aggregate of 1 years’ full time experience in the division in which the application is being made. · Have a minimum of 1 years’ experience or and aggregate of 1 years’ full time experience in the specialist areas of Rheumatology or Chronic Disease / Rehabilitation. · Demonstrate competencies relevant to context of practice · Provide evidence of continued professional development and evidence of consistent updating of clinical skills and knowledge · Experience of active participation within and MDT. · Have the clinical, managerial and administrative capacity to properly discharge the functions of the role Desirable Requirements Qualifications · Management Training · Teaching qualification · Nurse / Midwife Medicinal Product Prescribing and Prescribing of Medical Ionising Radiation. · Experience in policy and procedure development · Experience with quality assurance audit and nursing research. Informal enquiries are most welcome. Please contact Stefan Weimer | Assistant Director of Nursing, | 01- 4912589 | sweimer@olh.ie A detailed Job Description and Person Specification is available below or from the HR department | 01-4912594 | hr@olh.ie Latest date for receipt of applications is 12 Pm July 28th 2025 Our Lady’s Hospice & Care Services is an equal opportunities employer and supports a smoke free environment.
Communications & Promotions Officer
Section 1: The Role Cork County Council invites applications from suitably qualified candidates for inclusion on a panel for temporary vacancies in the post of Communications & Promotions Officer . The role will involve managing and leading the Corporate Communications Team , which supports and enhances internal and external communications across all Council departments. You will contribute significantly to the Corporate Communications Strategy and its continuous development. The Communications Team is responsible for:
Human Resources Officer
Department: Human Resources Location: South East Technological University (SETU) Salary Scale: Grade V – €51,211 to €61,251 per annum Working Hours: 35 hours per week, plus additional hours as may be required for the proper discharge of duties Annual Leave: 25 days (in line with ministerial guidelines) Overall Role and Context: The HR Staff Officer plays a vital role in providing administrative and professional services in the Human Resources department, particularly in managing staff contracts across all areas of SETU. This role will contribute to the ongoing development of HR’s administrative and reporting capabilities, while also supporting the introduction of new HR initiatives in a dynamic and evolving university environment. The position offers the opportunity to become involved in wider departmental projects, reflecting SETU’s phase of significant institutional transformation. The role requires a high level of judgement, accuracy, and discretion, with a strong emphasis on the use of information and communication technologies for data management, reporting, and correspondence. Principal Duties and Responsibilities:
Customer Service Manager
Job Purpose Lead the Customer Service team in Winterbourne, UK and Sligo, Ireland, in support of a customer-centric organization. Build customer loyalty by proactively managing the Customer’s experience, taking ownership of customer expectations, and providing innovative service solutions. He/She will understand Sales and Supply Chain strategy to offer proper support to business development/market/growth actions. Principal Accountabilities Main Responsibilities
HEO - Courtroom Technology Engineer
1. Operating Environment The long-term strategic vision for the future of the Courts Service sets out the 10-year plan to 2030 to re-design services around court users, leveraging digital technology to streamline services and ultimately delivering a modern court system. This is an exciting time to be a member of Courts Service staff and be part of our evolving and modernising journey. 2. THE ROLE Technology is a key enabler for the administration of justice in Ireland, as it underpins almost all processes in the Courts Service. Within the courtrooms, it is used to support and deliver services to the judiciary, staff and users of the court, such as providing mechanisms for the digital display of evidence, creation and playback of audio recordings of proceedings, and enabling the capability for remote court hearings through the provision of enterprise video conferencing and audiovisual solutions. Courtroom Technology Engineer role reports to the Head of Courtroom Technology and is responsible for delivering implementation and maintenance of complex and highly critical ICT and advanced audiovisual services across the nationwide estate of over 200 courtrooms. This includes managing relationships with internal and external stakeholders, leading a blended team of technicians and AV specialists, the operation of good AV and technical support practices, and associated team and budget coordination. The Courtroom Technology Engineer role is both technical and business facing and is seen as a critical solutions expert whilst inputting into operational and strategic organisational decisions. 3. Key Responsibilities Technology Leadership · This role has national responsibility covering all Courts Service sites nationwide. · Contribute to the design and development of enterprise level AV solutions for courtrooms, meeting rooms, auditoriums, digital signage and collaboration spaces. · Coordinate and maintain AV systems reference architecture including, hardware software and network integration ensuring compliance with industry standards including AVIXA and Courts Service ICT Security policies. · Operate on AV technologies, including SIP and WebRTC based video conferencing (Poly, Logitech, Pexip, MS Teams, Zoom, Cisco Webex), AV control systems (Extron, AMX, Crestron) and digital signal processing (Biamp, Symetrix, Extron) · Contribute to the evaluation of software solutions for seamless integration with Courtroom technology estate delivering functionality, scalability, security, interoperability with existing AV and ICT infrastructure/solutions. · Contribute to the configuration of sound systems design, with expertise in networked audio systems and knowledge of AV-over-IP protocols (Dante) · Ensure AV solutions align with business objectives, user experience and ICT infrastructure standards. · Contribute to AV technology roadmaps, ensuring scalability, security and innovation and including emerging AV technologies including AI-powered AV and smart meeting room automation. · Effectively operate across a programme of inflight projects and supporting resources. · Deliver technologies and experiences to support the adoption of AV tools & technologies across the Organisation and within a transforming operational environment. · Contribute to the development and adoption of ICT governance and ICT policies & procedures to improve operational effectiveness, decision making, and reduce risk. Team Leadership · Coordinate the day to day running of courtroom technology blended team maximising the contribution of the team as a whole and fostering a positive and dynamic environment. · Contribute to the expertise across the courtroom technology team by promoting learning and development opportunities. · Lead by example by demonstrating a commitment to public service values. Stakeholder Engagement · Proactively engage with a wide variety of stakeholders, from ICT infrastructure and applications teams to wider operational staff and judiciary to develop and maintain high quality end user services that are highly available and fit for purpose. · Establish and participate in working groups, workshops and other for a both internal and external as required to advance the courtroom technology agenda and support the ongoing evolution of Organisation’s digital services. Procurement · Support the team’s activity by participating in procurement initiatives to source products and services required. · Provide technical/specialist input into procurement initiatives being run by other teams across the organisation. Vendors · Actively manage vendors, ensuring that they adhere to the principals of the organisation, and carry out their tasks in a manner that is compatible with the policies and procedures of the organisation. · Actively monitor the performance of vendors, value for money and introduce corrective procedures when appropriate. Note, the above is intended as a guide and is neither definitive nor restrictive. 4. Essential Requirements: Applicants should have at least 3 years’ relevant and recent experience for this role. Qualifications · Educated to degree level in a relevant field desirable, however, extensive industry experience in a similar role with a proven track record of AV system design and implementation will also be considered. Skills and Experience Required · Demonstrable experience in the build and management of bespoke AV systems design and implementation in an enterprise environment. · Proven track record in successfully operating within a multi-disciplinary team of ICT Professionals within a diverse and complex ICT environment. · A technical background, underpinned by practical experience gained on a variety of bespoke enterprise AV systems/services with adherence to AVIXA standards for AV systems integration. · Knowledge of AV control systems (Extron, AMX, Crestron) with relevant professional certification desirable · Knowledge of digital signal processing, together with knowledge of AV-over-IP protocols (Dante) · Experience with collaboration and UC platforms (MTRs, Cisco, Zoom) · Demonstrable ability to deliver innovative technical solutions. · Vendor management experience. · Effective budget management and reporting. · Keen proponent of agile methodologies. · Excellent written and oral communication skills. · Understands and can fully engage in a co-creation environment. The following skills and experience are desirable. · Experience in AV procurement. · Experience in ICT policy and strategy development. 5. APPLICATION PROCESS Application should be made by logging into the advertisement link. The closing date is 12noon on 25 July 2025. Applications received after the closing date and time will not be accepted. Candidates who do not hold or do not demonstrate the skills and experience will not be called for interview. The admission of a person to a competition, or invitation to attend an interview, is not to be taken as implying the Courts Service is satisfied such a person fulfils the requirements of the competition or is not disqualified by law from holding the position and does not carry a guarantee that your application will receive further consideration. It is important, therefore, for candidates to note that the onus is on them to ensure that they meet the eligibility requirements for the competition before attending for interview. If a candidate does not meet these essential entry requirements but nevertheless attends for interview, that candidate will be putting him or herself to unnecessary expense. 6. Selection Methods The Selection Process will involve: · Assessment of candidates, on the basis of the information contained in their CV & Cover Letter · a competitive interview. Assessment The Courts Service will short list to select a group for interview who, based on an examination of the CV & cover letter, appear to be the most suitable for the position. Those that demonstrate evidence at the required level will be called to interview. Skills and competencies Candidates should demonstrate that they have the ability to carry out successfully the duties of the role, as well as the general skills and competencies namely: Team Leadership Works with the team to facilitate high performance, developing clear and realistic objectives and addressing and performance issues if they arise. Provides clear information and advice as to what is required of the team. Strives to develop and implement new ways of working effectively to meet objectives. Leads the team by example, coaching and supporting individuals as required. Places high importance on staff development, training and maximising skills and capacity of team. Is flexible and willing to adapt, positively contributing to the implementation of change. Analysis and Decision Making Gathers and analyses information from relevant sources, whether financial, numerical or otherwise weighing up a range of critical factors. Takes account of any broader issues and related implications when making decisions. Uses previous knowledge and experience in order to guide decisions. Makes sound decisions with a well-reasoned rationale and stands by these. Puts forward solutions to address problems. Management and Delivery of Results Takes responsibility and is accountable for the delivery of agreed objectives. Successfully manages a range of different projects and work activities at the same time. Structures and organises their own and others work effectively. Is logical and pragmatic in approach, delivering the best possible results with the resources available. Delegates work effectively, providing clear information and evidence as to what is required. Proactively identifies areas for improvement and develops practical suggestions for their implementation. Demonstrates enthusiasm for new developments and changing work practices and strives to implement these changes effectively. Applies appropriate systems and processes to enable quality checking of all activities and outputs. Practices and promotes a strong focus on delivering high quality customer service, Interpersonal and Communication Skills Builds and maintains contact with colleagues and other stakeholders to assist in performing role. Acts as an effective link between staff and senior management. Encourages open and constructive discussions around work issues. Projects conviction, gaining buy-in by outlining relevant information and selling the benefits. Treats others with diplomacy, tact, courtesy and respect, even in challenging circumstances. Presents information clearly, concisely and confidently when speaking and in writing. Specialist Knowledge, Expertise and Self Development Has a clear understanding of the roles, objectives and targets of self and team and how they fit into the work of the unit and Department/Organisation and effectively communicates this to others. Has high levels of expertise and broad Public Sector knowledge relevant to his/her area of work. Focuses on self-development, striving to improve performance. Drive & Commitment to Public Service Values Strives to perform at a high level, investing significant energy to achieve agreed objectives. Demonstrates resilience in the face of challenging circumstances and high demands. Is personally trustworthy and can be relied upon. Candidates with Disabilities The Courts Service has a key role to play in attracting candidates from all sectors of society, ensuring that routes to career opportunities are accessible to all who are interested. We are committed to equality of opportunity for all candidates. If you have a disability or need reasonable accommodation made during the selection process, we strongly encourage you to share this with us so that we can ensure you get the support you need. Reasonable accommodation in our selection process refers to adjustments and practical changes which would enable a disabled candidate to have an equal opportunity for this competition. Examples of adjustments we provide include the use of assistive technology, extra time, scribes and/or readers or a range of other accommodations. Please be assured that having a disability or requiring adjustments will not impact on your progress in the selection process; you will not be at a disadvantage if you disclose your disability or requirements to us. Your disability and/or adjustments will be kept entirely confidential. 7. Interviews Interviews will take place in Dublin city centre. Interviews will be structured in format, with candidates asked to provide examples of the competencies for the role as outlined in Section 6 of this document. Candidates will be required to detail their experiences under the six competencies. The competencies will be thoroughly and systematically assessed at interview to assess suitability for the grade of Courtroom Technology Engineer. The board may ask about the experience described on the CV and cover letter or they may ask for other examples. It is anticipated the interview will last 45 minutes. Candidates' Obligations: Candidates in the recruitment process must not: • knowingly or recklessly provide false information • canvass any person with or without inducements • impersonate a candidate at any stage of the process interfere with or compromise the process in any way Any person who contravenes the above provisions or who assists another person in contravening the above provisions is guilty of an offence. A person who is found guilty of an offence is liable to a fine and/or imprisonment. In addition, where a person found guilty of an offence was or is a candidate at a recruitment process, then: · where he/she has not been appointed to a post, he/she will be disqualified as a candidate; and where he/she has been appointed subsequently to the recruitment process in question, he/she shall forfeit that appointment. It is important to remember that this is a competitive process for a role where integrity is paramount. Sharing information on the selection process e.g. through social media or any other means, may result in disqualification from the competition. In addition, if a person found guilty of an offence was, or is a candidate at a recruitment process, they will be disqualified as a candidate and excluded from the process and if appointed to a post following the recruitment process, they will be removed from that post. Use of Recording Equipment The Courts Service does not allow the unsanctioned use of any type of recording equipment on its premises. This applies to any form of sound recording and any type of still picture or video recording, whether including sound recording or not, and covers any type of device used for these purposes. Any person wishing to use such equipment for any of these purposes must seek written permission in advance. Unsanctioned use of recording equipment by any person is a breach of this policy. Any candidate involved in such a breach will be disqualified from the competition. Specific candidate criteria Candidates must have the knowledge and ability to discharge the duties of the post concerned and be suitable on the grounds of character. Candidates must be suitable in all other relevant respects for appointment to the post concerned; and if successful they will not be appointed to the post unless they: · Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed; · Are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. Deeming of candidature to be withdrawn Candidates who do not attend for interview when and where required by the Courts Service, or who do not, when requested, furnish such evidence as the Courts Service requires in regard to any matter relevant to their candidature, will have no further claim to consideration. Candidates are expected to provide all requested documentation to the Courts Service, including all forms issued by the Courts Service for completion, within five days of request. Failure to do so will result in the candidate being deemed to have withdrawn from the competition and their candidature will receive no further consideration. 8. MATTERS RELATING TO ELIGIBILITY TO APPLY Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 4 permission1 or a Stamp 5 permission 1 Please note that a 50 TEU permission, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify candidates must be eligible by the date of any job offer. 9. PRINCIPAL CONDITIONS OF SERVICE Tenure The appointment is to an established position in the Civil Service. Salary The salary scale for the position (rates effective from March 2025 ) is as follows: Higher Executive Officer - Personal Pension Contribution Salary Scale: €58,264.00, €59,967.00, €61,668.00, €63,366.00, €65,072.00, €66,769.00 €68,472.00 NMAX, €70,928.00 (LSI [1] ), €73,378.00 (LSI [2] ), New entrants to the Civil Service will be appointed to the first point of the (PPC) salary scale. The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Salary is payable fortnightly in arrears by Electronic Funds Transfer (EFT) into a bank account of the appointees’ choice. Payment cannot be made until an appointee supplies a bank account number and bank sort code to the Human Resources Unit of the Courts Service. Statutory deductions will be made from salary as appropriate by the Courts Service. Candidates should note that the salary quoted will not be subject to negotiation . The rate of remuneration may be adjusted from time to time in line with Government pay policy. Duties Appointees will be expected to perform all acts, duties and obligations as appropriate to this position (which may be revised from time to time). Hours of Attendance This is a fulltime post and hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross per week or 35 hours net per week . Appointees will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties subject to the limits set down under working time regulations. Annual Leave This post is a permanent post. The annual leave entitlement for this post is 29 working days per year. Headquarters The appointees’ headquarters will be at the Phoenix House, 15-24 Phoenix St North, Smithfield, Dublin 7. This position is hybrid.
Quality Assurance Officer
Job Summary Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs. We are seeking applications from energetic and enthusiastic individuals to join our team for the above positions. The successful candidate will be afforded all necessary training and development in line with the role. Candidates must be highly motivated and creative, with a passion for engaging with Service Users on a daily basis. Candidates will contribute to enriching the lives of our Service Users. Job Objectives We are seeking a dedicated and experienced Quality Assurance Officer to join our dynamic team at Nua Healthcare. We have several positions available, within the areas of Kildare, Meath and Dublin The post holder will ensure compliance, both operational and legislative across all areas of the business along with conducting audits across all areas of the business. Submit reports, agree corrective actions, and support Teams to action any approved recommendations regarding business activities. This will include the following on a day-to-day basis: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Healthcare Assistant - Mental Health Services
Job Summary Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Mental health, Residential and Supported Living Services, to both Children and Adults with a range of complex support needs. We are seeking applications from energetic and enthusiastic individuals wanting to progress in their career as a healthcare assistant within the Mental Health Sector, where our team bring a wealth of experience in supporting individuals with a range of Mental illnesses. The successful candidate will be afforded all necessary training and development in line with the role. Job Objectives We are seeking Healthcare Assistants to join our dynamic team at Nua Healthcare. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Head Office Contact Centre Agent
We have a highly engaged team with a passion for patient care and building relationships, both with each other, and with our patients. We are looking for someone to come on board who wants to be part of a motivated, driven team of 12, who are making a difference in our patients lives, every day. Responsibilities The central responsibilities of this role are; * Manage all inbound and outbound calls and ensure weekly, quarterly and annual targets are met, Clinic Diaries are full, and all patients feel engaged with their hearing healthcare, and feel that their hearing healthcare needs are being met. Our expectation is for our Contact Centre Agents to complete 160+ calls per day. * Diary Management – ensure all online Diary Management system notes and call statuses are correct, accurate and up-to-date. * Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience to all inbound and outbound calls that we, as the modern hearing care experts, have been providing for almost 40 years. The OTE for this position is circa 40 - 50K. This role is based in our Contact Centre team in our Head Office in the Citywest Business Campus. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think this sounds like the role and Hidden Hearing sounds like the team you would like to join, please reach out, we would love to hear from you. Work Experience & Skills Required: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Service Manager
Purpose of the role The Service Manager (Person in Charge) must be suitably qualified and an experienced manager, with responsibility, authority and accountability for the provision of the service/s with Resilience in line with relevant regulations. The CNM2 will support the Team Leader and staff teams and be responsible for the overall operational management of the service. With Person in Charge responsibilities, the CNM2 will be responsible for ensuring that the service meets the regulations as laid out in the Health Act 2007. He/ she is the person with the responsibility for the day-to-day operation of service/s within his/her remit. The manager (PIC) will manage residential services in accordance with “National Standards for Residential Services for Children and Adults with Disabilities (January 2013) and the “Health Act 2007 (Care and Support of Residents in Designated Centres for Persons (Children and Adults) with Disabilities) Regulations 2013. To listen to, learn from, support and work to achieve the priorities of our service users. To provide them with a home-from-home and the opportunity to live life to their full potential. The Manager may also be responsible for other community-based services within his/her area, such as supporting Independent Living or Outreach services. Locations: Corbally and Hospital, Co. Limerick Job type: Permanent full-time (40 hours per week)Requirements CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
