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Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Warehouse Operative
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Are you a warehouse operative looking for a challenge, high energy and love learning every day? We are looking for Warehouse Operatives who are ambitious and match our values (performance, trust, respect, grounded and belonging). What you'll do Year 1 • Basic Rate €15.10 • €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70• €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Assistant Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: 2 years€,, experience in a relevant position is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Implement planograms correctly and ensure the correct range is in place in store Merchandise and present the store to the highest standard Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment Support Store Manager in the development and training of the team and in ensuring the smooth running of the store Manage employee performance, giving regular feedback, recognition and encouragement Deal with all customer queries efficiently, professionally and consistent with store policy Understand achieving margins in all departments Engage with new initiatives and embrace new ways of working.
Trainee Manager
Main purpose of the role: Support the management team in all aspects of the operation of the store while gaining detailed experience in individual departments throughout the store. The ideal candidate will have/be: 1 years€,, experience in the retail industry is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills is desirable Experience with fresh food Excellent communication skills Good delegation skills Highly driven with a strong work ethic Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main Duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Actively participate in all training and development initiatives, and performance assessments Merchandise and present the entire store to the highest standard at all times and in accordance with relevant store planograms and guidelines Implement planograms correctly and ensure the correct range is in place in store Gain competence with all aspects of supply procedures €" ordering, delivery procedures, stock rotation and control procedures Manage such departments as are assigned to you Engage with new initiatives and embrace new ways of working.
Supervisor
Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: 2 years€,, experience in a customer service facing role is desirable Excellent communication skills The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure The ability to organise work, delegate responsibilities and support team members in the store. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace Set the standard for other employees in relation to rotation, merchandising and facing off Assist in the induction, training and development of employees Deal with all customer queries efficiently, professionally and consistent with store policy Engage with new initiatives and embrace new ways of working.
Store Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and that all our employees provide our customers with the best customer service and fresh food offering at all times. Deliver key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: Minimum 2 years€,, experience in a relevant retail management position An understanding of how to achieve KPIs and targets Strong knowledge and experience of reading and actioning reports Good knowledge of Microsoft Office (Excel, Word) Excellent communication skills Good delegation skills Highly driven with a strong work ethic Passion for grocery retail Thrive in a fast-paced working environment. Main Duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Oversee and ensure the smooth running of the store Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Owner Implement planograms correctly and ensure the correct range is in place in store Manage employee rostering and annual leave and maintain accurate and secure records Engage with the Store Owner on a regular basis Ensure merchandising and presentation of entire store is of the highest standard at all times and in accordance with relevant store planograms and guidelines Develop and promote good communication between employees and management in a safe, respectful and inclusive environment; Deal with all customer queries efficiently, professionally and consistent with store policy Engage with new initiatives and embrace new ways of working.
Supervisor
Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: 2 years€,, experience in a customer service facing role is desirable Excellent communication skills The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure The ability to organise work, delegate responsibilities and support team members in the store. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace Set the standard for other employees in relation to rotation, merchandising and facing off Assist in the induction, training and development of employees Deal with all customer queries efficiently, professionally and consistent with store policy Engage with new initiatives and embrace new ways of working.
Deli Supervisor
Main purpose of the role: Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services. The ideal candidate will have/be: Minimum 1 years€,, fresh food supervisory experience; Minimum 2 years` experience in a role with strong exposure to fresh food; Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements; Experience in ordering for deli departments and managing waste within a fresh food department; Good knowledge of Microsoft Office (Excel, Word); Numerical skills; Ability to roster and adhere to budgets; Excellent communication skills; Have a true passion for the food industry and as such be creative and innovative with the fresh offering; Customer focused manager who can build a quality and loyal customer base; The ability to inspire, lead and motivate employees through support and development. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based; Prepare the presentation and layout of the deli serve over; Implement planograms correctly; Minimise waste and shrink in the department; Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors; Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers; Train all new employees to the deli; Deal with all customer queries and efficiently, professionally and consistent with store policy; Engage with new initiatives and embrace new ways of working.
