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Sort by: relevance | dateCustomer Care Associate
Job Summary Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Job Level Requires advanced skills and expertise in a variety of work processes or activities. Generates new and innovative solutions to complex problems. Works autonomously within established procedures and practices. Category: Customer Support
Personal Lines Agent
Job Summary Zurich Insurance Europe AG is looking for a Personal Lines Agent in Wexford. The successful candidate will work within the Personal Lines Team dealing directly with brokers on their policies, addressing policy renewals, new business and mid-term adjustments. Supporting the broker with their underwriting queries. The role provides an opportunity to get experience in the areas of; customer service, customer retention, policy administration, and sales – across our home and motor. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need. Your role As a Personal Lines Agent your main responsibilities will include, but not necessarily be limited to, the following: -Deliver telephone-based support to customers on all aspects of general insurance underwriting -Respond to customer queries relating to our products (home, motor & van) in a timely and efficient manner – striving to exceed quality customer service -Retain current customers in line with challenging business targets -Identify upsell opportunities for additional policy benefits -Contact targeted renewals to drive retention targets -Build rapport & relationship with our potential and existing customers -Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities -Focus on the achievement of challenging service levels with customer centricity crucial to all processes Your skills and experience As a Personal Lines Agent your skills and qualifications will include: -Excellent phone manner & communication skills -Good IT Skills (use of MS Office Products) -Minimum of 2 honours in Higher Level subjects in the Leaving Certificate (or equivalent) or Third Level Qualification (minimum level 6 standard) or relevant work experience Experience in similar work environment – dealing with customers -Experience within the insurance industry would be an advantage -Completed or be in the process of completing CIP as a minimum and / or ACII qualification -Demonstrate excellent verbal & written communication skills -Have attention to details, ability to interpret data and ability to follow work through -Have the ability to prioritise and manage own work while considering the greater impact on the team -Have an enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate -Build rapport with our customers quickly & put the customer at the centre of everything we do -Be resilient in the nature of our work and adapt to changing conditions -Have good negotiation skills to close renewal offer & be target focused. -Have quick learning capabilities and an aptitude for understanding the variable elements of insurance products -Demonstrate solution focus in approach to work and dealing with stakeholders Additional information Position is Wexford-based but occasional travel may be required to other Zurich locations. If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. Who we are Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!
Visual Merchandiser
Overview New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for visual merchandising. Apply now for the chance to join an incredible team! Responsibilities Job Description MAJOR ACCOUNTABILITIES:
Customer Experience Champion
Responsibilities:
Service Administrator
• Booking in all workshop jobs using our computerized systems • Working alongside the after sales manager to plan the workload for the Mechanics • Issuing invoices from our computerized system • Ordering and Receiving stock orders. • Dealing with customer queries both face to face and over the phone. • Picking and booking out parts to the workshop. • Assist at parts counter when required. Qualifications: • Excellent computer skills • Strong communication and customer service skills • Ability to work independently Full training will be provided.
Executive Assistant
Management Level Associate Job Description & Summary PwC Ireland- Bring Your Talent, Grow Your Skills, Unlock Your PotentialPwC offers an exciting opportunity to be part of a fast-growing team of Executive Assistants (EAs) within the Core Administration Hub. Supported in part by the Business Administration Hubs, the EA will provide strategic and professional senior administrative support to designated Firm Partner(s). PwC’s Business Enablement Services (BES) Line of Service combines our support teams from across the firm who play pivotal roles in enabling our business delivery. Within BES, the Business Administration (BA) function delivers innovative workplace and business-focused solutions across the firm through our collaborative team of experts. Our team ensures the effective operation and support of client service teams is in safe hands. We are passionate about customer service and deliver a wide range of services, from core administrative tasks to value-add work for our stakeholders. This is a fixed term contract. BA is composed of four Hubs – Core Administration, Commercial Operations, Events and Travel, and Documentation. This is a fantastic opportunity for the right individual to;
Assistant Catering Manager
Want to develop your career with the world’s leading food service management company? Compass Group, the leading foodservice and hospitality provider across the Island of Ireland, is seeking an Assistant Manager to join its team on a permanent, full-time contract (37.5 hours per week) at Ulster University, Derry/Londonderry. This role suits a motivated hospitality professional who enjoys leading teams and delivering high service standards. Working closely with the General Manager and onsite team, you will support smooth daily operations, strong client relationships, and excellent service delivery. The role offers a predominantly Monday to Friday, daytime schedule, with occasional evening or weekend work. Key Responsibilities As Assistant Manager, you will support the General Manager in leading, motivating, and developing the catering team to deliver high service standards. You will assist in planning and overseeing food service and hospitality activities in line with contractual requirements, while supporting recruitment, training, and development of team members to promote a strong customer-focused culture. You will act as a key support contact for the client, helping to build effective working relationships. The role also involves supporting sales growth through local marketing initiatives, assisting with budget control and financial targets, and ensuring full compliance with Health & Safety, Food Safety, and company policies. You will support sustainability initiatives, including food waste reduction and Net Zero commitments, while monitoring KPIs and contributing to continuous improvement and operational efficiency. Essential Criteria Previous supervisory or junior management experience within a catering, hospitality, or food service environment A minimum of one year’s experience in a similar Assistant Manager or supervisory role Strong people management, communication, and organisational skills Good working knowledge of Health & Safety and Food Safety requirements in a service environment Experience working in a fast-paced operational setting such as hospitality, catering, retail, or facilities management Commercial awareness, including experience supporting budget control and cost management A clear focus on operational delivery and team performance (this is not a hands-on cooking role) A strong customer and client service focus, with a commitment to delivering high service standards Desirable Criteria The following experience would be advantageous, though not essential: Experience working within hotels, corporate events, and/or licensed premises Experience supporting sustainability initiatives or food waste reduction programs Exposure to marketing, promotional, or customer engagement activities A genuine interest in food, service quality, and continuous improvement Benefits Compass Ireland offers a comprehensive and competitive benefits package, including: Free meals while at work Access to the Perks@Work platform, earning Wow Points and discounts across a wide range of brands, activities, and retailers Additional seasonal, overtime, and flexible working hours Career Pathways to support career progression and skills development Flexible working options to support work–life balance Additional Leave Purchase scheme Employee Assistance Programme for personal and professional support Internal reward and recognition schemes Regular communications highlighting exclusive offers and savings At Compass Ireland, our people are our business. We are proud to be an equal opportunity employer, committed to diversity, inclusion, and investing in the growth and development of every colleague.
Assistant Development Manager
Support the Head of Parks & Cemeteries and the Parks & Cemetries Development Manager in the management and delivery of small and medium capital and revenue projects and client-side responsibilities for large strategic capital schemes. Ensuring alignment with strategic priorities, compliance with governance standards, and effective stakeholder engagement. Responsibility for developing, reviewing and promoting the service and support the Manager in development and implementation of Service Business Plans and contribute to the development of infrastructure, community assets, and service improvements that enhance the quality of life for all. Please note Plus much more…
Team Leader
Costa Coffee requires a Team Leader for our store in Longwood Retail Park. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: - What’s involved? · Reliability to open and close the store safely and on time. · Leadership experience in a busy environment. · Taking the lead on shifts to support your colleagues in delivering unbeatable experiences. · Drive high standards every time. · Training new staff. · Working with your team to maintain health and safety cleanliness across the store. · A positive outlook, can-do attitude, bags of personality, and passion for delivering excellence in everything you do. · The communication skills to strike up a good conversation with our customers daily, have a hard-working attitude and multi-tasking skills. Make it Yours: This role is based in Longwood Retail Park. With free onsite parking available Apply now and take the next step in your hospitality journey!
Graduate Trading Administrator
Barden are delighted to be exclusively supporting a FMCG Company with a strong customer base in both Ireland, the UK and Europe. Due to growth, this company are hoping to add to their Trading team with this new Trade Administration Specialist role. This is an ideal opportunity for a recent college graduate someone who is organised, enjoys a role where you can add a lot of value, take on new responsibilities and progress while maintaining a good work-life balance. ABOUT THE ROLE:
