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At Actavo, we believe the diverse work we do really matters – whether we are connecting people and businesses to complex fibre networks, supporting large industrial projects and utilities, building modular spaces in which to learn, work or play, or delivering creative events to inspire and entertain. The focus of this role is to keep activities coordinated and on track through cohesive management of multiple tasks and competing priorities. Given the nature of this role, you must demonstrate professionalism at all times and be able to exercise good judgement in a variety of situations where there may be ambiguity. You will possess exceptional organisational skills and attention to detail as you will operate in a fast-paced work environment which requires substantial multitasking. This is an office based role on a client site in Clonmel. Responsibilities:
Senior Staff Officer
Role The position of Senior Staff Officer is a middle management grade within Fingal County Council. A Senior Staff Officer is required to be an effective, participative leader of a team with responsibility for organisation and management of all aspects of a section or sections including the supervision of staff. The person selected will possess an in-depth knowledge and experience in the functions, duties and responsibilities of the local authority. A Senior Staff Officer is responsible for ensuring that goals set out in the Corporate, Departmental and Team plans become operational actions within their department or section and will generally work as part of a multi-disciplinary team. Knowledge of the strategic direction and initiatives of the council will also be required. A Senior Staff Officer also works closely with senior management, elected representatives, external agencies and relevant stakeholders to deliver services to the highest standard. The person appointed will have excellent interpersonal and communication skills. A Senior Staff Officer will generally work under the direction and management of an Administrative Officer, Senior Executive Officer or analogous grade. Staff at this level work in a range of roles across public-facing and internal service areas of the Council such as Housing, Finance, Operations, Planning, Economic Development, Corporate, Active Travel etc. Duties The main duties include: · Providing high level administrative support based on a thorough understanding of the overall workings and policy of a section. · Assuming responsibility for most of the decisions in the section. · Supporting their line manager to ensure work programmes are implemented to deliver on the Council’s Corporate and Operational plans, including planning and prioritising work and allocating resources. · Taking responsibility for staff performance of a multi-level staff. · Continuously monitoring existing procedures to ensure they comply with best practice and the development of new/improved procedures where appropriate. · Making recommendations within areas of expertise to senior management regarding changes/improvements to procedures. · Organising and facilitiating inter-departmental and external meetings on behalf of the section to which you are assigned. · Attending meetings of the elected Council and its Committees in relation to the activities of the section. · Establishing and maintaining effective working relationships with external agencies, bodies, elected representatives, and committee members as appropriate to the activities of the section. · Preparation and management of budgets. · Communicating and liaising effectively with employees, managers in other sections, senior managers, customers, and elected representatives in relation to operational matters for their section. · Attending Court as a witness for the Council as required. These duties which are indicative rather than exhaustive are carried out under general direction. Persons appointed will be required to work in any location within the Fingal administrative area. Qualifications and requirements of the post Character Candidates shall be of good character. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, training, experience, etc. On the latest date for receipt of completed application forms, candidates shall: (i) (a) have obtained at least Grade D (or a pass), in Higher or Ordinary Level, in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics and (b) have obtained at least Grade C (or Honours) in higher level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics) or (ii) have obtained a comparable standard in an equivalent examination, or (iii) hold a third level qualification of at least degree standard (iv) shall have satisfactory experience in administration procedures, including adequate practical experience in work of an executive nature, office organization and control of staff. Or (v) be a serving employee in a local authority, or a regional assembly and have not less than two years’ satisfactory experience in a post of Clerical Officer or analogous post, and have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organization and control of staff. 1. The Selection Process: Fingal County Council reserves the right to shortlist applications, if required. This is not to suggest that any candidate may be unsuitable or incapable of undertaking the duties of the post advertised, but rather that there may be candidates who have demonstrated that they are better qualified and/or have more relevant experience. The number of persons to be invited, in these circumstances, to interview shall be determined by the local authority from time to time, having regard to the likely number of vacancies to be filled. Step 1: Initial Screening In the first instance, all applications received by the latest date/time for receipt of completed applications are screened for eligibility in accordance with the qualifications for the post as set out in this booklet and declared by the Minister for the Department of Housing, Local Government and Heritage under Section 160 of the Local Government Act 2001. Step 2: Shortlisting Each candidate’s application may be assessed against pre-determined criteria based on the requirements of the position as outlined in this booklet. It is the sole responsibility of the applicant to provide a detailed and accurate account of their qualifications and/or experience in their application form and to outline the relevance of their experience in the examples provided. Step 3: Interview Candidates who are successful in the shortlisting process will be invited to attend for interview(s). Fingal County Council will endeavor to give sufficient notice of the interview to shortlisted candidates. Thereafter, it is the responsibility of the candidate to make themselves available on the date/time selected. Candidates who do not attend for interview will be deemed to have withdrawn their application from the competition. Expenses incurred by candidates in attending for interview, will be at the candidates own expense. An independent interview board will be established by the Senior Executive Officer, People Services, or other designated officer, to assess the candidates shortlisted for interview. The interview board will generally comprise of a Chairperson and two other members, who will have expert knowledge in the relevant field. The objective of the interview board is to identify candidates who best meet the objective criteria and competencies required for the position and to place them in order of merit. Candidates who are successful in the interview will be qualified in order of merit for appointment to the post of Senior Staff Officer and placed on a panel. It should be noted that placement on a panel may not necessarily lead to a job offer. The selection process is not concluded until such time as references have been sought and clearance checks, i.e. Garda vetting, occupational health, verification of education qualifications, etc, have been carried out to the satisfaction of the Council. Particulars of Employment The employment is wholetime, permanent and pensionable. Persons who become pensionable employees of a local authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable employees of a local authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable employees of a local authority will be required in respect of the local Government (Spouses and Children’s Contributory Pension) Scheme to contribute to the local authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the Scheme. Probation Where a person who is not already a permanent employee of a local authority is employed, the following provisions shall apply: (a) there shall be a period after such employment take effect during which such persons shall hold such employment on probation, (b) such period shall be one year, but the Chief Executive may at his or her discretion extend such period, (c) such persons shall cease to hold employment at the end of the period of probation unless during such period the Chief Executive has certified that the service of such persons is satisfactory. Salary €57,895, €59,276, €60,960, €64,126, €66,017, €68,367 (LSI 1), €70,730 (LSI 2) This salary shall be fully inclusive and shall be as determined from time to time. Persons who are not serving local authority employees will be based on the minimum of the scale. Holders of the post shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their post or in respect of any services which they are required by or under any enactment to perform. Health For the purpose of satisfying the requirement as to health it will be necessary for successful candidates, before they are employed, to undergo a medical examination by a qualified medical practitioner to be nominated by the Local Authority. CITIZENSHIP Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Retirement Age The retirement age is 70 years. Recruitment The local authority shall require a person to whom employment is offered to take up such employment within a period of not more than 6 weeks and if he or she fails to take up the employment within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not employ the person.
Clinic Coordinator
Want to know more? At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! Based on O'Connell Street in Ennis, we are looking for someone to build their professional career with Hidden Hearing as an integral member of our Ennis Hearing Centre team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success. The central responsibilities of this role are; Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Ennis and greater area. Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Ennis area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous. Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years. There is a basic salary of €30,000, plus an uncapped commission structure, giving On Target Earnings of circa 40K per annum. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you. Job Types: Permanent, Full-time OTE for this role are: €30,000 - €40,000 per year Benefits:
Telemarketing Team Lead
Details of the role WE DO NOT DO ANY COLD CALLING. At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! The central responsibilities of this role are; Team Leadership - Ensure personal and team KPI’s are kept at the required levels at all times to ensure organisation KPI’s are achieved. Lead, mentor and develope team members by using all the people development tools provided and in accordance with our values Telemarketing - Manage all inbound and outbound calls and ensure weekly, quarterly and annual targets are met, Clinic Diaries are full, and all patients feel engaged with their hearing healthcare, and feel that their hearing healthcare needs are being met. Our expectation is for our Telemarketing Team Lead to complete 80+ calls per day whilst ensuring that team ‘Call Quality’ is improved and then maintained through continuous call listening both live and recorded calls and provide developmental feedback to team members on a weekly basis. Diary Management – ensure all online Diary Management system notes and call statuses are correct, accurate and up-to-date. Brand Ambassado r - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience to all inbound and outbound calls that we, as the modern hearing care experts, have been providing for almost 40 years. The OTE for this position is circa 30K - 40K This role is based in our Contact Centre team in our Portadown Office in Craigavon. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think this sounds like the role and Hidden Hearing sounds like the team you would like to join, please reach out, we would love to hear from you. Job Types: Permanent, Full-time Base Salary: £30,000 Additional pay: Work Location: In person
Clinic Coordinator
Want to know more? At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! Based in Eyre Square - We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Galway Hearing Centre team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success. The central responsibilities of this role are; Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Galway and greater area. Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Galway area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous. Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years. There is a basic salary of €30,000, plus commission, giving On Target Earnings of circa 40K per annum. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you. Job Types: Permanent, Full-time OTE for this role are: €30,000 - €40,000 per year Benefits:
Clinic Coordinator
About the role At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! Based in our Ballymena Clinic - We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Ballymena Clinic team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success. The central responsibilities of this role are; Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Ballymena area. Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Ballymena area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous. Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years. There is a basic, and commission, giving On Target Earnings of circa 30K per annum. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you. Job Types: Permanent, Full-time OTE for this role are: £25,000 - £30,000 per year Benefits:
Administrative Assistant
A reserve list may be made from this recruitment, from which appointments may be made within the next 12 months across all services areas. Main Purpose of Job The postholder will provide a comprehensive range of administrative and clerical support to a nominated service area in accordance with procedures and guidelines. Duties and Responsibilities • Support the service through the provision of efficient and effective administration support to include producing reports and general correspondence, dealing with enquiries, filing, recording information and processing data. • Screen, redirect and deal with correspondence for example, incoming telephone calls, emails, and deal with enquiries in relation to all key areas of work within the department. • Provide administrative support as directed in relation to specific reports or projects. • Liaise with other departments within the Council to ensure all administrative and financial matters are dealt with efficiently and effectively. • Organise meetings and events e.g., scheduling, issuing invitations, establishing numbers attending, booking suitable accommodation, venue, food etc. • Attend and provide support for meetings and working groups, including preparing agendas, taking minutes, producing timely, accurate written records in the form of notes and minutes as instructed and within agreed timescales. This duty will require attendance in person at alternating venues between Fermanagh and Omagh with evening hours subject to service needs. • Ensure that the Council’s procurement procedures are adhered to in respect of raising of purchase orders and associated expenditure in relation to a range of service area functions. Check invoices, claim forms and process accounts for payment. • Provide research and administrative support for service area programmes of work and projects as required. • Make optimum use of Information Technology in the production of all letters, reports, papers, and research and in carrying out the range of duties attached to the service. • Assist in developing and implementing appropriate management information systems for the assigned service areas and ensure that all relevant data is accurately recorded. • Provide administrative and customer support to other areas in the Directorate and assist with reception on a cover basis as required. General • To comply fully with all Health and Safety at Work legislation in accordance with the Council’s Health and Safety at Work policy and all associated procedures and guidance. • To comply with all the Council’s Policies and Procedures including the Employee Code of Conduct and the Employee and Councillor Working Relationship Protocol. • To promote the Council’s equal opportunities policies and avoid all forms of discrimination as an employer and a service provider. • To implement all Financial and Procurement policies and procedures. • To comply with employee responsibility in relation to all records held, created or used as part of the Council’s business. All records, paper or electronic, are public records and accessible by the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004 and the Data Protection Act 1998. • Undertake the duties of the post at all times in a manner that enhances and promotes the positive image of Fermanagh and Omagh District Council. • The above list should not be seen as an exhaustive list of duties and the postholder will be expected to undertake other relevant duties, as required, consistent with the level of the post. The postholder will be expected to be flexible and adaptable to meet the changing needs and requirements of the organisation. The above list should not be seen as an exhaustive list of duties, and the postholder will be expected to undertake other relevant duties, as required. Essential Criteria Possess a minimum NVQ Level III qualification or equivalent and one year relevant experience within an office environment OR In the absence of a qualification applicants must hold a minimum two years relevant experience within an office environment Relevant experience must include evidence of: a) Administrative experience in an office environment. b) Communicating with a range of internal and external stakeholders both orally and in written format. c) Working on own initiative and as part of a team. d) Ability to cope under pressure and work to deadlines. Competency in the use of Information Technology for administration purposes e.g., Email, Microsoft Office Packages i.e. Word, Excel, Access, PowerPoint Access to transport to meet the needs of the post Salary Scale 4; SCP 9-13; £27,254 - £29,064 per annum The postholder will be paid monthly into their bank or building society account. Employment of People with Convictions The Council’s policy on Employment of People with Convictions and A Code of Practice is available to all applicants to download under related documents. The level of check required is a basic disclosure. A criminal record will not necessarily be a bar to obtaining a position. Fermanagh and Omagh District Council complies fully with Access NI’s Code of Practice regarding the correct handling, use, storage, retention and disposal of Disclosure Applications and Disclosure information. We also comply fully with our obligations under the General Data Protection Regulation and other relevant legislation pertaining to the safe handling, storage, retention, and disposal of Disclosure information. Access NI Code of Practice can be obtained from www.accessni.gov.uk . Once the retention period has elapsed, the HR service will ensure that any disclosure information is immediately destroyed by secure means. Access NI have published a Privacy Notice on the Department of Justice website which can be found at https://www.justice-ni.gov.uk/publications/ani-privacy General A relevant test or assessment may be required as part of the selection process. A reserve list may be made from this recruitment from which appointments may be made within the next 12 months across all services areas. The appointment will be subject to: a) Satisfactory references from two referees (one of which should be from the present or previous employer). b) The terms and conditions of employment of Fermanagh and Omagh District Council. c) A satisfactory standard of attendance, conduct and performance in carrying out the duties of the post. d) The satisfactory completion of a probationary period of six months and an interim probationary period of three months. e) A satisfactory receipt of a Basic Access NI Disclosure Certificate. f) The terms of the Northern Ireland Local Government Pension Scheme. g) The production of evidence of educational and or professional qualifications as listed on the Application Form. h) A medical report by the Council’s Medical Examiner which confirms fitness for employment in the position.
Programme Assistant Driver
IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment. As a Programme Assistant you will also be expected to lead with the delivery of services to members engaging in personal and activation programmes in the Community Centre. The essential nature of the Centre is to provide a pathway for people with physical disabilities to fully participate with the community. You will be responsible for accompanying members, while being transported to and from the centre and any outings etc. Close liaison is required with Community Centre staff and members for the successful implementation of this position. Links will also be made with relevant voluntary and statutory agencies, families, and friends of members. Main Duties and Responsibilities To lead on the implementation of programme activities within the Community Centre, which will involve the following: implementing programmes daily from the participants’ choice, Complete all report writing on programme designs. Liaise and network with local resources i.e. colleges for implementing creative new programmes Support Coordinator and Service Support Officer in creating and implementing fundraising initiatives Administrative duties Encourage members to be actively involved in developmental, personal and activation programmes, that operate from the Centre, and to be actively involved in implementation of same Accompany and support participants on annual holidays, outings, socials and day trips as required by Service Coordinator/Service Support Officer Patient moving and handling; assist with personal care of participants where required Actively ensure that standards and practices regarding health and safety are fully adhered to in all areas of activities To comply with IWA's Parent and Ancillary Safety Statements and any legislative duties set out in current Health and Safety and Fire Safety Legislation Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to. The use of clamping, hoisting and lifting equipment are an essential part of this role Record and report any hazards, accidents or potential incidents to the Service Coordinator/Service Support Officer Assist with the transport of participants to and from the Centre daily, and to and from other related community activities as required by the Service Coordinator/Service Support Officer Mentor staff and volunteers in all aspects relating to programme activities. Flexibility and availability for out of hours service activities i.e. evenings and weekends Carry out any other duties and / or responsibilities which may be assigned to you from time to time PERSON SPECIFICATION Training, Experience and Qualifications A minimum of 5 completed modules of QQI level 5 in HealthCare Support or similar qualification is essential. QQI Major Awards that are deemed relevant to IWA are: Community & Health Services (to include minor components Safety & Health at Work and Care Provision & Practice) Health Service Skills (to include minor components in Workplace Statutory Policies & Procedures and Care Skills and Care Support) Health Care Support (to include minor components Safety & Health at Work and Care Skills and Care Support) A category B driving license is required Previous experience of working with databases and Microsoft Office suite are essential. Knowledge and Skills Previous experience of developing and delivering projects or programmes Previous experience of working with people with disabilities is required Knowledge and understanding of Health and Safety regulations, as well as transport safety and standards of use is essential Behaviours The ability to lead a team and work on own initiative An ability to build strong relationships at all levels and show confidence among the team Strong customer service focus Be of good character Competencies Communicating and Influencing Motivating and Empowering Innovation and Creativity Planning and Organising Quality and Customer Focus Remuneration & Benefits Salary range for this position is €27,045.10 to €30,105.77 DOE Defined Contribution Pension Scheme Excellent working conditions Training & development opportunities 25 days annual leave Access to VHI & HSF Health Cash Plans Employee Assistance Service
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Support Worker
CORLANN - WEST REGION POSTS OF: PERMANENT FULL-TIME & PART-TIME SUPPORT WORKERS DEERPARK SERVICES, BALLINASLOE, CO. GALWAY JOB REF: 96692 Location: Deerpark services is a developing community-based day and residential service in Ballinasloe. We provide community-based day, respite and residential services to adults with varying support needs based on personal outcome measures. Our focus is to form a relationship / partnership with each individual and their family to support people to be valued citizens in their local community and to have ordinary life experiences. We wish to create opportunities for people supported by our service to have valued social roles in their communities and to have the chance to form real friendships. The Role: The Support Worker will report to the Team Leader and will fulfil a key role in providing a safe, secure environment where individuals will participate in community and leisure activities, make choices and enjoy a lifestyle that fulfils their potential and expectations with opportunities for new experiences. We wish to recruit innovative, creative, visionary people who will relish the opportunity to assist in achieving this vision. We are looking for individuals with experience working within the Health Care/Intellectual Disability sector. Candidates need to be flexible and adapt to the needs of particular individual’s they support on a daily basis. Reporting/Responsible To: Team Leader/Team Manager/Service Coordinator/Area Manager Qualifications: Candidates must have a good general education. A recognised qualification in the field of intellectual disability or a FETAC level 5 course is an advantage. A full, clean, manual Irish Driving Licence is desirable. A commitment to obtaining a full licence within nine months of commencement is required as it is essential that the appointee can drive the transport that is assigned to the Service. Due to the nature and location of services, many service areas require applicants to hold a full, clean, manual Irish Driving Licence. Applicants who do not hold a full, clean, manual Irish Driving Licence may not be eligible for work in certain service areas. It may also be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence. It may be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence. A fluency in verbal and written English is an essential requirement of this post. Skills: Candidates must be able to demonstrate flexibility, communication and team-working skills, together with an enthusiasm for the post. Working Hours: 78 hours per fortnight x 2 65 hours per fortnight x 1 All positions are based on a 7-day duty roster, involving working sleepovers, split shifts, day and night duty, public holidays and weekend work. Corlann’s - West Region model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide quality service delivery for each individual. Annual Leave: 22 days per annum. Remuneration: Department of Health Care Assistant (Disability Services) pay scale as per the consolidated salary scale dated 01st February 2026 - € 34,536 x 11 increments - € 47,152 (Max) pro rata per annum. Long Service Increment (LSI) €47,954 pro rata per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Tenure: 2 x Permanent, Full-Time and pensionable 1 x Permanent, Part-Time and pensionable Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Full Job Description attached. Informal enquiries for this post to Michelle Martyn, Area Manager or Emer Larkin, Service Coordinator on 090 964 2766. Closing date for receipt of completed application forms /CV’s on-line Monday the 4thof May 2026 Interviews will take place on the week beginning of the 11th of May 2026, TBD Corlann is an equal opportunities employer.
