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Sort by: relevance | dateDeli Supervisor
Main purpose of the role: Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services. The ideal candidate will have/be: Minimum 1 years€,, fresh food supervisory experience; Minimum 2 years` experience in a role with strong exposure to fresh food; Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements; Experience in ordering for deli departments and managing waste within a fresh food department; Good knowledge of Microsoft Office (Excel, Word); Numerical skills; Ability to roster and adhere to budgets; Excellent communication skills; Have a true passion for the food industry and as such be creative and innovative with the fresh offering; Customer focused manager who can build a quality and loyal customer base; The ability to inspire, lead and motivate employees through support and development. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based; Prepare the presentation and layout of the deli serve over; Implement planograms correctly; Minimise waste and shrink in the department; Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors; Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers; Train all new employees to the deli; Deal with all customer queries and efficiently, professionally and consistent with store policy; Engage with new initiatives and embrace new ways of working.
Business Support Assistant, Reception
PLEASE NOTE: Only application forms containing all the information which has been sought will be considered. The shortlisting panel will base shortlisting decisions on the information contained within the Essential Criteria narrative sections of the application form, however Desirable Criteria may be used. It is the applicant’s responsibility to provide sufficient relevant information including dates in this section of the form for each criteria. A reserve list may be established in order to fill future permanent and temporary posts that may arise for another similar vacancy within the following 12 months. Should a similar post become available within this time period, the post may be offered to those candidates on the reserve list, in order of merit, without the requirement for a further interview. The post may be offered on a full-time, part-time, permanent, temporary or fixed-term basis.
Team Member
Costa Coffee requires Full Time Flexible Team Members and Evening/Weekend Team Members for our busy and thriving Drive-Thru store at Sprucefield. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: - Make it Yours: This role is based in Lisburn Sprucefield . With free onsite parking available Apply now and take the next step in your hospitality journey!
Community Care Worker
We’re Expanding - Join Us in BT36 / BT37 / BT38! Community Care Workers Permanent Part & Full Time £12.36 per hour plus mileage (weekly paid) Make a Real Difference in Your Local Community Bryson Care is growing! We’re proud to now offer care services in BT36, BT37, and BT38, and we’re looking for compassionate, reliable people to join our care team. Join Bryson Care as a Community Care Worker and be part of a dedicated team that values empathy, teamwork, and respect. In this rewarding role, whether you have previous care experience or are just starting out, you’ll provide personal and practical support to individuals in their homes—enhancing their quality of life while encouraging independence. Essential Criteria Paid/unpaid experience in a caring role. Valid UK driving license and access to a car. Who are you? Open, honest and trustworthy Flexible approach to working hours Ability to work as part of a team Ability to communicate effectively both verbally and in writing Application: For more information, please contact us on (028) 9032 5835 or email: carebelfastrecruitment@brysongroup.org Application packs are downloadable from https://bryson.getgotjobs.co.uk/home, where there is also the option to apply online. Closing date for receipt of completed applications is: Thursday 27th November 2025 at 12noon Please note, we reserve the right to close this role early. Due to the personal and sensitive nature of the role, which involves working directly with female care clients, this role is for a female care assistants only. This is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Seasonal Team Member
Costa Coffee requires Seasonal Team Members for our store in Tower Centre, Ballymena. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: - Make it Yours: This role is based in Tower Centre Ballymena, Apply now and take the next step in your hospitality journey!
Sales & Service Advisor
Sales & Service Advisor, East Cork Apply now » Date: 23 Oct 2025 Location: Cork, IE, IE Company: Allied Irish Bank Location/Office Policy: East Cork – Midleton, Cobh, Youghal. (Fixed onsite) If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Mia Coyne, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. This role is part of the Fitness & Probity Regime and Individual Accountability Framework, which set out the specific requirements applicable. Application deadline : 6 November 2025 Job Segment: Recruiting, Bank, Banking, Human Resources, Sales, Finance Apply now »
Sales & Service Advisor, Bandon
Sales & Service Advisor, Bandon, Cork Apply now » Date: 23 Oct 2025 Location: Cork, IE, IE Company: Allied Irish Bank Location/Office Policy: Bandon, Cork Fixed onsite If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Mia Coyne, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. This role is part of the Fitness & Probity Regime and Individual Accountability Framework, which set out the specific requirements applicable. Application deadline : 6 November 2025 Job Segment: Recruiting, Bank, Banking, Human Resources, Finance, Sales Apply now »
Clerical Officer
A Clerical Officer is the entry grade in a five-tier administrative structure within Carlow County Council ranging through to Assistant Staff Officer, Staff Officer, Senior Staff Officer and Administrative Officer. Clerical Officers work as part of a multi-disciplinary team to provide administrative support and customer service across the broad range of local authority front line as well as internal services. Clerical Officers make a valuable contribution assisting with the implementation of work programmes to achieve goals, targets and standards and delivering quality service to internal and external customers. The successful candidate will therefore require excellent administrative, ICT and communications skills. The Clerical Officer will normally work under the direction and management of a Staff Officer, Senior Staff Officer or Administrative Officer which comprise the line management grades and may from time to time be required to deputise for an Assistant Staff Officer or other administrative grade and successful applicants must be willing to take on this challenge. The ideal candidate will also be a highly motivated person, with a strong sense of commitment to delivering quality public services and shall demonstrate a clear knowledge and understanding of: • Local authority services, its key customers and relationships with other agencies and organisations • Role of the Elected Member • Current local government issues • Public service values and integrity The ideal candidate should also have: • A proven track record of administration and clerical work • Proficiency in keyboard skills, knowledge of IT systems and standard office software packages • Customer service experience/ethos • Effective communication and interpersonal skills • Effective organisational skills with the ability to plan, organise and prioritise work effectively and meet established timelines • An ability to work effectively within a team to achieve a common goal, ensuring standards are adhered to and maintained • An ability to act on own initiative, be self-motivated and be flexible in their approach to work • An ability to work under pressure to tight deadlines • An ability to undertake work requiring accuracy and attention to detail • An understanding of the importance of confidentiality and the ability to deal with sensitive or confidential information in a discreet manner • An ability to take direction Character: Each candidate must be of good character. Health: Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Citizenship: Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Education, Experience etc. Candidates shall: have obtained at least a grade D (or a pass), in higher or ordinary level, in five subjects from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme, or have passed an examination of at least equivalent standard, or have had at least two years previous service in a post of Clerical Officer, Clerk/Typist (Clerical Duties), Clerk/Typist (Typing and Clerical Duties) or Clerk/Typist under a local authority or health board in the State, or have satisfactory relevant experience which encompasses demonstrable equivalent skills. Desirable: It is desirable but not essential that holders of the post hold a full unendorsed driving licence for class B vehicles. COMPLETING A COMPETENCY BASED APPLICATION FORM A Competency Based Application Form requires you, as the candidate, to describe some of your personal achievements to date, to demonstrate certain competencies (necessary skills & qualities) required for the position you are applying for. All question areas must be answered, as you will be questioned on all areas should you be called for interview. You should describe situation(s) from your own experience, which you think is the best example(s) of what you have done which demonstrates the specific competency. It is essential that you describe how you demonstrated the skill or quality in question. The example(s) may be drawn from your experience in various settings, including employment, community, sporting or voluntary. Please do not use the same example to illustrate your answer to more than two areas of competence. Please note the interview board may look for additional examples of where you demonstrated the skills required for the post. Key Competencies for the post have been identified as essential for the role of Clerical Officer as follows: Information Management & Processing: • Organisational skills • Ability to understand and adhere to procedures and processes • Demonstrates proficiency in the use of Information Technology • Collating data and information processing • Analytical and reporting skills Team Working: • Inter-personal skills and ability to communicate effectively with a wide range of stakeholders • Develop and maintain good working relationships within their team • Demonstrate dignity and respect for their colleagues • Understand own role and personal contribution within the team, offers own ideas and perspectives Delivering Results: • Take responsibility for delivering quality work in a timely manner • Assess and prioritise workloads ensuring accuracy and high standard in work delivered • Flexibility in approach to work and open to taking on new challenges or responsibilities • Adapt quickly to change and new ways of doing things • Use initiative and self-motivate when required Customer Service & Communications Skills: • Communicate clearly, is respectful, courteous and professional, remaining composed, even in challenging circumstances • Actively listens to others and tries to understand their perspective/requirements/needs • Understand the steps or processes that customers must go through and can clearly explain these • Demonstrate positive customer service attitude Personal Effectiveness: • Clear knowledge and understanding about the local authority, its services and role of the Elected Members • Commitment to self-development and improving skills and knowledge base • Strives to perform at a higher level and is enthusiastic and energetic about the role • Acts with honesty and integrity • Treats others in a fair and consistent manner PARTICULARS OF EMPLOYMENT The Post: Permanent and temporary posts are whole-time and pensionable. The post holder shall not engage in any gainful occupation, other than as an employee of a local authority, to such an extent as to impair the performance of his or her duties as an employee of a local authority or in any occupation which might conflict with the interests of the local authority, or which might be inconsistent with the discharge of his/her duties as a local authority employee. Health: For the purposes of satisfying the requirement as to health it will be necessary for each successful candidate, before he/she is appointed, to undergo a medical examination by a qualified medical practitioner to be nominated by the local authority. Probation: Where persons who are not already permanent employees of a local authority are appointed, the following provisions shall apply: (a) there shall be a period after such appointment takes effect during which such persons shall hold such position on probation, (b) such period shall be one year, but the Chief Executive may at his or her discretion extend such period, (c) such persons shall cease to hold such position at the end of the period of probation unless during such period the Chief Executive has certified that the service of such persons is satisfactory, (d) the period at (a) above may be terminated on giving one week’s notice as per the Minimum Notice and Terms of Employment Acts, (e) there will be assessments during the probationary period. Hours of Duty: The working hours at present provide for a five day, thirty-five hours working week. The working hours may be reviewed at any time and the Council reserves the right to vary the hours or days as required. The post may require flexibility in working outside of normal hours, including at weekends, as necessary. Carlow County Council operate a flexible time scheme with the earliest start time of 8.30 a.m. and latest start time of 10.00 a.m. and the earliest finishing time of 16.30 p.m. and latest finishing time of 18.00 p.m. Lunch break consisting of a minimum of 30 minutes to a maximum of 2 hours must be taken between 12.30 p.m. and 14.30 p.m. The Flexi Leave Scheme is available, on request. There may be a requirement to work additional hours from time to time, no additional remuneration will be paid in respect of such activities and Time in Lieu on a time for time basis will apply. Overtime does not apply to this post. All hours of work will be subject to and recorded in accordance with the provisions of the Organisation of Working Time Act, 1997 and the Organisation of Working Time Act (Regulations) 2001. Duties: The duties of the office are to give to the local authority and (a) to such other local authorities or bodies for which the Chief Executive, for the purposes of the City and County Management Acts, is Chief Executive, and (b) to any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies mentioned in sub-paragraph (a) of this paragraph under the general direction and control of the Chief Executive or of such other officer as the Chief Executive may from time to time determine, such appropriate professional/technical and ancillary services of an advisory, supervisory or executive nature as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties, including the duty of servicing all committees that may be established by any such local authority or body. The holder of the office will, if required, act for an officer of a higher level. The duties to be assigned include the following although this list is not exhaustive and may be reviewed from time to time as organisational needs require: • Providing clerical and administrative support within any division of the Council or its Municipal District operations • Working as part of a team in the delivery of services • Communicating and provide information in a professional and courteous manner to elected members and customers through face-to-face interaction, by telephone and email • Providing the highest quality standards in customer service at all times • Using Information Technology on a daily basis including standard office packages and financial management systems • Maintaining high quality records in a thorough and organised manner • Checking all work thoroughly to ensure it is completed to a high standard • Carrying out routine accounts work • Approaching work in a careful and methodical manner, displaying accuracy at all times • Creating and maintain any records, reports and returns as required • Ensuring compliance with organisational policies and procedures • Organising and facilitating internal and external meetings • Completing all essential training successfully • Participating in the Performance Management Development System • Liaising with and responding to other local authorities, government departments and statutory agencies where required • Carrying out duties in a politically neutral and impartial manner that enhances public trust and confidence in the local authority decision making process • Acting or deputising for more senior personnel in their absence when required • Undertaking any other duties of a similar level and responsibility, as may be required, or assigned, from time to time The post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Remuneration: The annual salary for the post of Clerical Officer in accordance with Circular Letter EL 07/2025 is as follows: €31,119 - €32,868 - €33,302 – €34,174 – €35,452 – €36,731 – €38,010 - €38,939 - €39,992 - €41,211 - €42,078 - €43,289 - €44,506 - €46,797 - LSI1 €48,424 Holders of the post will be paid at the appropriate point on the salary scale in accordance with the relevant Department Circulars. The starting pay for new entrants to the public service will be at the minimum of the scale. The salary shall be fully inclusive and shall be as determined from time to time. The rate of remuneration may be adjusted from time to time in line with Government pay policy. The holder of the position shall pay to the Local Authority any fees or other monies (other than inclusive salary) payable to or received by such holder by virtue of the position or in respect of services, which are required by or under any enactment to perform. Work Base: Carlow County Council reserves the right to assign you to any department or premises in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or other compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. Residence: The holder of the office shall reside in the district in which his/her duties are to be performed or within a reasonable distance thereof. Annual Leave: The current annual leave entitlement is 27 days increasing to 29 days after 5 years’ service. The granting of annual leave, payment for annual leave and arrangement for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997 (as amended). Sick Leave: The terms of the Public Service Sick Pay Scheme will prevail. References: Applicants are required to advise the names of two responsible persons to whom they are well known but not related (at least one of the referees should be an existing or former employer). In advance of any offer of employment, Carlow County Council reserves the right to seek both written and verbal references from current and previous employers, educational institutions, or any other organisations with which the candidate has been associated. The Council reserves the right to determine the merit, appropriateness and relevance of such references and referees. Vetting: Garda vetting is required for certain roles within Carlow County Council. Failure to complete a Garda vetting form on request may prevent your employment with Carlow County Council. In the event of an unsatisfactory Garda declaration being received Carlow County Council reserves the right not to commence employment. In the event of an existing employee changing role as a result of promotion or otherwise to a role that requires Garda Vetting and an unsatisfactory disclosure being returned, Carlow County Council reserves the right to withhold promotion, and also to investigate if further sanction/disciplinary action is warranted on foot of disclosure on a case-by-case basis. Use of Modern Technology: The successful candidate will be required to use all equipment provided, including computers, handheld terminals, mobile telephone, electronic equipment, video or other monitoring equipment and any other new technology which may be introduced in the future. Travel: If you are required to travel as part of your official duties, Carlow County Council as your employer must be indemnified on your insurance policy. Travelling expenses and subsistence expenses necessarily incurred in the course of official duties will be refunded in accordance with appropriate rates in line with the relevant Department Circulars and Carlow County Council’s Travel and Subsistence Policy. If during your employment, your licence is revoked, even temporarily, or if you receive endorsements on your licence, which may affect your duties, you are obliged to notify the Council immediately. Carlow County Council reserves the right to provide a van to enable you to carry out your duties. The provision of a van will be at the discretion of the Chief Executive.
Senior Administrator
Job Overview Legal Metrology services provide a national service in the regulation of measuring instruments in trade use within the state. The number of trade use measuring instruments being placed on the market has increased since the formation of legal metrology services (LMS) in 1996 and more so in the last few years with the advancement of technology e.g. Supermarket checkout tills now all have in built weighing scales which fit under the remit of LMS. The role and function of legal metrology services includes the regulation and the market surveillance of all measuring instruments (including taxi meters) that are for trade use and packaged goods along with the verification of measuring instruments. Every year, more products are being placed on the marketplace which fall under the remit of LMS. The Senior Administrator is a new role created within the department who will support the senior management team of LMS along with providing business support for all aspects of business operations for the Legal Metrology Services division in providing their statutory services. Working closely with the legal metrology services management team, the post holder will drive key initiatives and ensure operational excellence across the legal metrology services division, in support of optimal stakeholder experience and delivery of NSAI’s strategic objectives. This role requires a combination of strong organisational, communication, and leadership skills, to effectively support the management team in achieving their objectives and driving sustainable growth. Key Tasks and Responsibilities • Strategic Planning o Collaborate with the management team to develop and execute strategic plans and operational initiatives aligned with organisational goals. o Develop actionable recommendations based on data-driven insights to optimise operational efficiency, mitigate risks, embed operational excellence and ensure legal and regulatory compliance. o Cultivate and maintain strategic partnerships to drive collaboration and alignment on strategic initiatives, with internal NSAI departments, external partners, and stakeholders including external national/international bodies (e.g. WELMEC, OIML), other public sector agencies, departments etc. • Management Reporting o Support the collection, analysis, and interpretation of management reporting data and KPI’s to identify trends, insights, and areas for improvement, informing strategic decision-making processes. o Support the development of business cases, proposals, and presentations for executive review and approval, ensuring alignment with strategic priorities and objectives. o Gather pertinent data and insights to produce monthly, quarterly and yearly reports, highlighting key achievements, financial performance, and future strategies in a clear and engaging manner. o Provide regular updates to the management team on performance metrics. • Staffing and Training o Manage the administrative team and the administrative requirements for the legal metrology services section. o Foster a culture of data-driven decision-making, continuous improvement, and accountability, empowering teams to achieve operational excellence. o Assist and participate in the recruitment and selection process for administration staff in the Legal Metrology department. o Oversee on-boarding and training plan for administration staff ensuring all elements of the training plan are executed effectively. o Assist and participate in the performance management of business support personnel (including PMDS, approval of annual leave, monitoring of time & attendance system, addressing queries and ensuring client files are processed in an efficient manner). • Administration duties o Act as a central liaison between the management team and key stakeholders, managing interactions, disseminating information, and facilitating efficient communication channels. o Provide financial management support for the section which includes management of invoicing any payments for the Legal Metrology services, procurement, budget preparation and management o Management of the legal metrology services risk, actions, issue and decision registers. o Management of data governance responsibilities to ensure ongoing compliance with relevant policies and regulations within the department. o Communications lead for Legal Metrology Services including website management. o Assist in management of the quality management system for legal metrology services. o Maintain strict confidentiality of matters relating to NSAI and business operations. • Perform any other duties as may be required by the head of the division. Qualifications and Experience Essential Criteria • Successful completion of a relevant 3rd level qualification. • A minimum 3 years’ experience in team leadership and client engagement. • Fully proficient in Microsoft Office packages. • Good team player and ability to work on own initiative • Ability to draw up records and reports • Will be able to demonstrate aptitude and a strong potential to learn quickly Desirable • Proven project management experience and ability to deliver projects on time • Proficient in quality management system and working knowledge of ISO 9001, ISO 17020, ISO 27001 • Experience in developing procedures and file management • Proficient in procurement and tendering process • Proficient in the requirements of FOI and GPDR • Experience working in a regulatory or legal environment an advantage. • Experience in preparation and management of court case files an advantage. Core Competencies • Excellent interpersonal skills, with the ability to relate to people at all levels within and outside the NSAI • Exceptional writing and presentation skills. • Excellent budget and resource management • Excellent planning, organisational and administrative skills. • Ability to work in a fast-paced environment Key Competencies for Senior Administrator Team Leadership • Works with the team to facilitate high performance, developing clear and realistic objectives and addressing performance issues if they arise • Provides clear information and advice as to what is required of the team • Strives to develop and implement new ways of working effectively to meet objectives • Leads the team by example, coaching and supporting individuals as required • Places high importance on staff development, training and maximising skills & capacity of team • Is flexible and willing to adapt, positively contributing to the implementation of change. Analysis and Decision Making • Gathers and analyses information from relevant sources, whether financial, numerical or otherwise weighing up a range of critical factors • Takes account of any broader issues and related implications when making decisions • Uses previous knowledge and experience to guide decisions • Draws accurate conclusions and makes fair and balanced recommendations backed up by evidence • Puts forward solutions to address problems Management & Delivery of Results • Takes responsibility and is accountable for the delivery of agreed objectives • Successfully manages a range of different projects and work activities simultaneously • Structures and organises their own and others work effectively • Is logical and pragmatic in approach, delivering the best possible results with the resources available • Delegates work effectively, providing clear information and evidence as to what is required • Proactively identifies areas for improvement and develops practical suggestions for their implementation • Demonstrates enthusiasm for new developments/changing work practices and strives to implement these changes effectively • Applies appropriate systems/processes to enable quality checking of all activities and outputs • Practices and promotes a strong focus on delivering high quality customer service, for internal and external customers Interpersonal & Communication Skills • Builds and maintains contact with colleagues and other stakeholders to assist in performing in the role • Acts as an effective link between staff and senior management • Encourages open and constructive discussions around work issues • Is assertive and professional when dealing with challenging issues • Treats others with diplomacy, tact, courtesy and respect, even in challenging circumstances Expresses self in articulate and clear manner when speaking and in writing Specialist Technical Knowledge, Expertise and Self Development • Has a clear understanding of the role, objectives and targets and how they support the work of the Standards and Legal Metrology Department. • Has high levels of expertise and broad Public-Sector knowledge relevant to his/her area of work • Focuses on self-development, striving to improve performance • Displays technical competence in their related sector with the ability to analyse and communicate complex technical material Starting Salary Candidates should note that entry will be at the first point of the appropriate scale and will not be subject to negotiation. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Duties of the Post The duties and responsibilities set out in this job description are indicative of responsibilities related to this role. As with all posts, the nature of NSAI business is evolving and flexibility is required to adapt to changing business needs. Annual Leave Annual Leave 29 working days rising to 30 working days after 5 years’ service. This leave is exclusive of Public Holidays. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 35 hours net Monday to Friday per week. No additional payment will be made for extra attendance as the rate of remuneration payable covers any exceptional extra attendance liability that may arise from time to time. Tenure The appointment will be on a full-time, basis. The appointee must serve a probationary period, which lasts for 6 months. Should the appointee’s service be satisfactory with regards to health, conduct, and efficiency generally during the probationary period, the appointee, on completion of the period will be finally appointed. Should the appointee’s services be unsatisfactory, the appointment may be terminated at any time during the period. Location This position will be based at 1 Swift Square, Northwood, Santry, Dublin 9. Confidentiality and Conflict of Interest Employees are prohibited from having any personal or financial interest in any industry that NSAI certifies from the date of appointment with the NSAI. Employees are prohibited from disclosing any information in relation to the business of any person obtained in his/her capacity as an officer of the NSAI. Superannuation and Retirement The appointee will be offered public service pension terms and retirement age conditions in accordance with pension arrangements in NSAI depending on the status of the successful appointee: a) In general, an individual who has no prior pensionable Public Service history in the 26 weeks prior to appointment will be a member of the Single Public Service Pension Scheme (Single Scheme) which commenced from 1 January 2013 [Section 10 of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 refers]; b) An individual who was a member of a “pre-existing public service pension scheme” as construed by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 and who does not qualify for membership of the Single Scheme will have standard public service pension terms reflecting new entrant or non-new entrant status for the purposes of the Public Service Superannuation (Miscellaneous Provisions) Act 2004.