Customer and Technical Support Executive

Activ8 Solar Energies are actively seeking a Customer and Technical Support Executive to be the frontline of customer support, assisting customers with technical issues related to solar systems. The position would be based here in Carrickmacross Co. Monaghan. This is a full time permanent position inclusive of a competitive salary, pension, healthcare and additional benefits. We're dedicated to empowering homeowners and businesses towards self-sustainability through exceptional customer experiences and innovative products. Be part of an industry that's shaping the future of our planet. Company Culture Join a team that's passionate about sustainability and safety. We foster innovation and collaboration to achieve our goals. The Opportunity: The successful candidate will provide excellent customer service and technical support to ensure the optimal performance and efficiency of our solar systems. You will troubleshoot, diagnose, and resolve technical problems, guide customers through solutions, and escalate more complex issues when necessary. Responsibilities includes