Jobs in Antrim
Sort by: relevance | dateGraduate Engineer
Company: FK Lowry Job Type: Full-time - Permanent Location: Belfast (Regular UK & ROI Travel) Reporting to: Piling Director Who we are FK Lowry, part of the Lagan Specialist Group, has been delivering specialist piling solutions for over 35 years. As members of the Federation of Piling Specialists and founding member of the Piling Contractors Association of Ireland (PCAI), we design and install CFA and rotary bored piling, retaining walls, driven piling and ground improvement systems for some of the region’s most significant infrastructure and building projects. Role Overview Are you a Graduate Engineer looking to launch your career with a leading specialist contractor in the construction industry? If so, FK Lowry Piling would love to hear from you. We have an exciting opportunity for a motivated and ambitious Graduate Engineer to join our dynamic team. Working on a variety of piling and foundation engineering projects, you will gain valuable hands-on experience across site operations, project planning, commercial management and engineering delivery. From project mobilisation and site set-up through to successful completion, you will play a key role in supporting the safe, efficient and high-quality delivery of our projects. This is an excellent opportunity to learn from experienced industry professionals, develop your technical and managerial skills, and build a rewarding long-term career within a growing and respected organisation. What you'll do The following reflect the main tasks associated with your position and are not intended to be exclusive or exhaustive:
Graduate After Sales Support Executive
Graduate After Sales Support Executive – (Job Ref: 26N/ASLS) Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. We have a new opportunity for an After Sales Support Executive on our Toxicology sales team. Location : Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered : Full-time, Permanent. Working Hours / Shifts : 40 hours per week, Monday to Friday from 8.40am to 5.20pm, with the potential for longer days Monday to Thursday and a half day on a Friday. What does this role involve? As a an After Sales Support Executive you will play a key role in ensuring a smooth, efficient and positive customer experience after initial sales engagement. This role supports the Sales Team by managing day to day customer service tasks, enabling sales to focus on revenue generating activities. Some of the main duties of the role include: • Act as the primary point of contact for routine customer queries. This will include; creating new accounts with Finance, providing details for and following up on PFls (Pro Forma Invoices), securing forward orders and forecasting from clients, providing timely updates on stock availability, order status, and delivery timelines. • Issuing and reviewing any active Distributor contracts ensuring that targets are being met and raising any concerns with the Sales Team. • Ensure that customers have all required documentation for customs and product registration. These tasks will require regular coordination internally with other departments including; Regulatory, QA, Logistics, and Finance. • Prepare detailed analytical sales reports to be used by Senior Management and the Sales team to identify key trends in sales highlighting any issues such as declining sales for specific customers or products and to review the long term KPls and monthly sales for the Sales Team. • Utilise the CRM system to log interactions, update customer details, track progress, and maintain accurate records, to ensure that the Sales Team are aware of any issues or opportunities while also ensuring a strong relationship between the client and Randox HQ. • Liaise with the end users and distributors. Essential criteria: • Qualified to at least degree level or previous sales or marking experience. • Experience in a customer service, sales support or administration role. • Ability to build rapport with a diverse range of people. • Strong communication and interpersonal skills. • Teamwork skills and the ability to foster good working relationships. • Driven and self-motivated to hit and exceed targets. • Full UK driving licence and access to a car, as the site is quite remote. Desirable: • Fluent in Spanish. • Fluent in another European language. • Experience in a sales environment. • Experience dealing with customers via phone. • Some understanding of a general sales cycle. • Experience using a CRM system. • Familiarity with order processing, PFIs or logistics workflows.
