Jobs in County Down
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Location: Clonmel, Ireland. Hybrid role: On-site at least 3x per week. Working Pattern: Full-time, Monday - Friday, 8.30am - 4.30pm Benefits: 21 days holiday; Group Life Assurance; Team Events; Company Pension.Must have the right to work in Ireland. The Role: We are looking for a proactive and detail-oriented Administrator to support our Revenue Operations (part of Finance) function and provide essential administrative support across Sales, Finance, and Operations.This role sits within our Revenue Operations team, supporting the accurate processing of customer sales orders and vendor purchase orders, and also assisting with general invoicing and finance administration, where required. This role is well suited to someone who enjoys a varied administration support role, or who is looking for career development and a chance to join a business to start their finance or operational career. This is a great opportunity for someone looking for a varied support role that combines elements of finance, revenue operations, and general administration as well as getting customer facing exposure and an understanding of the full sales cycle. Key Accountabilities:
Quality & Safety Manager
The Quality & Safety Manager at Family Carers Ireland will take the lead in developing and managing the Organisation’s quality, safety, and risk programmes in line with legislation, regulations and best practice. The role is instrumental in supporting managers in integrating quality and continuous improvement practices while upholding the highest standards of service delivery throughout the Organisation, across Carer Supports and Home Support Services in line with organisational policies and procedures. This key position is part of the Senior Management Team (SMT). Qualifications, Training and Experience The Quality & Safety Manager will have the following qualifications, training and experience:
Project Manager: Customer Relationship Management
The Customer Relationship Management (CRM) Project Manager will be responsible for leading the successful delivery of Phase One of Family Carers Ireland’s (FCI) CRM development programme, known as the Discovery Phase. This role will oversee the entire project lifecycle, including project planning, stakeholder engagement, system deployment, user adoption, and ongoing improvement. As Phase One lays the groundwork for the broader CRM initiative, further development phases are anticipated. The Project Manager’s responsibilities may therefore expand to support and manage these subsequent stages. Working in close collaboration with stakeholders across all FCI teams, as well as the external vendor, the CRM Project Manager will ensure the solution is delivered on time, within scope, and in full alignment with Family Carers Ireland’s mission and strategic goals. The successful candidate will possess the following qualifications, skills and experience: Proven experience managing CRM discovery, design and implementation projects. 5+ years of project management experience, preferably in technology or business transformation initiatives with the ability to adapt approaches to the charity sector. Strong understanding of CRM best practices, data management, GDPR, and system integrations. A recognised qualification in project Management such as PMP, PRINCE2, or Agile certification. Exceptional communication, stakeholder management, and problem-solving skills. Proficient with project management tools. Ability to balance technical and business priorities. Knowledge of and empathy for the mission and values of FCI. Full driving licence, with access to car. Terms & Conditions: Fixed Term Contract, full time role (37 hours per week across Monday - Friday). The Corporate Services Team work a hybrid model with flexibility to work from home 2-3 days per week. Wednesdays are a core office day for the wider Corporate Services team. Flexibility to travel to meetings as required is essential. We recommend prospective candidates to contact us on the email address below for a copy of the full job description or details regarding the terms and conditions of the role if they wish.
