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Quality Assurance Auditor

Odyssey Social CareNationwide€47,000 per year

Position Title: Quality Assurance Auditor Reports to: Head of Quality and Risk Location: Hybrid with Nationwide Travel  Probation: 6-Months Contract: Full-time & Permanent  Hours: 40 Hours over 5 days Salary: €47,000 Annual Leave: 22 Days per Annum About the role Job Purpose Odyssey Social Care (OSC) is a leading provider of residential care for young people, committed to fostering an environment of support and continuous growth. The Quality Assurance Specialist reports directly and only to the Head of Quality & Risk within Odyssey Social Care. They are directly responsible for the planning, auditing, and formulating quality control policies, procedures, systems and compliance tools within Odyssey Social Care. They have no management function and do not manage performance of teams, but they do ensure that the quality controls are updated and circulated to our teams. Quality compliance tools will then be used to report on the implementation processes, compliance with protocols and adherence to policies. The Quality Assurance Auditor is required to be knowledgeable in all current legislation and regulations relevant to our sector and to be able to determine quality indicators of care. This office-based/ Hybrid role requires significant stakeholder engagement to implement policies aligned with organizational goals, including the 3X10X journey and fostering a workplace culture aligned with the H.A.V.E. strategy. Main Duties and Responsibilities 1) To audit services using our internal audit tools, paying close attention to the regulatory framework and internal systems. It is expected that two services per week are inspected with at least one report submitted to the Executive Team. 2) To train and guide management within services during the onsite audit to ensure consistency with systems and compliance with protocols & policies and procedures. 3) Analyse data-qualitative and quantitative and report immediately should a service fall below the minimum requirements for compliance. This maybe within the auditing structure or on a day a day to review. 4) Complete themed audits when required by the Executive Team. 5) To conduct interviews with team members to ensure their knowledge of policies and procedures and in line with our expected care practice codes and framework. 6) To conduct interviews with young people to ensure that their needs and rights are met and that they have an independent forum to give feedback to management. 7) Report concerns relating to child protection, whistle blowing, code of conduct or relevant subjects immediately to the Executive Team. 8) Control quality system – Design Control Documentation & Change Control. To ensure the portal and or related systems are kept up to date with all current policies and procedures and that these are available to all teams. 9) To recommend training deficits in teams when required. 10) Write policies, procedures, and design systems to enhance our services for better outcomes for young people. 11) Represent Odyssey Social Care in inspections with TUSLA when required. 12) Promote Quality in Odyssey Social Care – Internally and externally, through seminars, workshops, training and in audit feedback and action planning. 13) To apply learnings quarterly through various forms of reporting to all stakeholders and to provide training in these areas to management to ensure consistency and replication and improvement across all services. 14) Communicate with all stakeholders for learnings and improvement. 15) Problem Solving and recommendations for improvement. 16) Design and apply principles of risk management when required. 17) A knowledge of the requirements under HIQA in the areas of Registration, staffing requirements, Statement of Purpose, Child protection, Person in Charge and how these apply within Odyssey Social Care. Essential Qualifications, Knowledge and Skills: · Degree in Social Care or relevant discipline. · Experience in management of care systems with young people. · Experience in implementing quality control systems. · Understanding of Quality and Continuous Improvement and the principles within Odyssey Social Care. · To have an in-depth knowledge of Odyssey Social Care’s Policies and Procedures. · Knowledge of Health and Safety, Fire Safety, Risk Management, Medication Management, Infection Control, HIQA Standards, Regulatory Inspection Framework, HCI Framework, Social Care Codes of Practice, Employee Supports. · Ability to problem solve and apply logical thinking regardless of current events and situations to ensure better outcomes for young people. · To have effective communication to apply and guide learnings to colleagues and ensure clarity and impactful implementation. · Ability to manage own time and schedule whilst travelling from location to location and adhere to deadlines. · Full, clean driving license. Desirable Qualifications, Knowledge and Skills: In order to become a successful internal auditor, you need to show evidence of the following: · Organisation skills. · Excellent oral and written communication skills. · An ability to work well under pressure. · The capacity to adapt to change. · Good critical-thinking skills to gather all of the available data and make informed decisions. · Teamwork skills but also the ability to work on your own. · Meticulous attention to detail and analytical thinking. · Strong ethics and exemplary integrity. Work Conditions • Traveling will be a large component of this role; you will need a full clean driving license in order to visit the different locations of the business. • Office based for administrative duties but mainly travelling from service to service. • Requirement to keep abreast of new legislation and regulatory frameworks. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

3 days agoFull-timeHybrid

HRIS Project Specialist

AurivoSligo

OBJECTIVE / PURPOSE Aurivo is seeking an experienced HRIS Project Specialist to lead the end-to-end implementation of a new Human Resource Information System (HRIS). This role is pivotal in shaping the digital future of HR at Aurivo. The successful candidate will be a hands-on project leader with a proven track record of successfully delivering HRIS solutions from concept to go-live. This is a 12 month contract and based on-site at our Head Office in Sligo with the option for hybrid working. You will work closely with HR, IT, and stakeholders across the business to ensure timely delivery and effective integration of the new system. KEY RESPONSIBILITIES · Own and drive the full lifecycle of the HRIS project, from initial requirements gathering and system selection through to configuration, testing, go-live, and post-implementation support. · Serve as project lead, managing timelines, milestones, resources, risks, and dependencies, ensuring delivery is on time and within scope. · Collaborate cross-functionally with internal teams (HR, IT, Finance, Operations) and external vendors to define, map, and optimise HR processes aligned to best practice and system capability. · Lead data migration and cleansing efforts, ensuring data integrity and GDPR compliance. · Develop and execute change management and communication plans to support adoption across the organisation. · Create and deliver tailored training programmes and user guides for HR, managers, and employees. · Configure the system in alignment with HR policies, reporting needs, security roles, and workflow requirements. · Act as the primary liaison with the HRIS vendor, managing configuration, troubleshooting, and enhancement requests. · Provide hands-on post-implementation support, including issue resolution, continuous improvement, and user feedback gathering. · Promote collaboration and knowledge sharing across departments to embed system usage and HR digital transformation. KEY ATTRIBUTES & EXPERIENCE · Proven track record of leading a full HRIS implementation project, preferably in a standalone or lead role. · Strong project management skills, with the ability to balance multiple priorities and manage stakeholder expectations effectively. · Experience mapping and redesigning HR processes to align with new system capabilities. · Excellent data handling, migration, and integrity assurance experience. · Strong communication and influencing skills with the ability to engage at all levels of the organisation. · High proficiency in Excel and other data tools, with strong analytical and problem-solving skills. · Ability to translate technical concepts into user-friendly guidance and training. DESIRABLE · Experience working in a multi-site or manufacturing environment. · Familiarity with Irish employment legislation and HR operations. · Experience with HR reporting and analytics tools. CULTURE AND VALUES · Be a visible advocate for Aurivo’s values: Team, Trust, Will to Win, and Value. · Champion HR and digital excellence, helping position the function as a strategic enabler across the business. · Foster an inclusive, transparent, and collaborative project environment. APPLICATION PROCESS  The company reserves the right to select a shortlist from the applications received CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

6 days agoFull-timeHybrid

ERP Test Analyst

AurivoFinisklin Rd, Sligo

Aurivo Co-op is a large multi-purpose Co-operative engaged in a wide range of activities including dairy processing, liquid milk distribution, animal feed milling, retail stores, e-commerce, garden centres, livestock marketing and sports nutrition. In Aurivo our values define how we operate, employing over 750 people directly and providing employment for many others in wide range of activities including transport & distribution. Opportunity: The ERP Test Analyst is responsible for designing, developing, and executing test plans to ensure the quality and functionality within Microsoft Dynamics ERP environment. This role involves collaborating with various teams to identify issues and ensure that the ERP system meets business requirements. Key Responsibilities: This role is crucial for ensuring that ERP systems are reliable, secure, and meet business needs CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

6 days agoFull-timeHybrid

ERP Change Manager

AurivoSligo

Location:  Aurivo House, Finisklin Business Park Sligo Aurivo Co-op is a large multi-purpose Co-operative engaged in a wide range of activities including dairy processing, liquid milk distribution, animal feed milling, retail stores, e-commerce, garden centres, livestock marketing and sports nutrition. In Aurivo our values define how we operate, employing over 750 people directly and providing employment for many others in wide range of activities including transport & distribution. Opportunity: The ERP Change Manager is responsible for managing the change process for Microsoft Dynamics ERP implementation. This role involves developing and executing change management strategies to ensure successful adoption and utilization of new ERP systems by all stakeholders. Key Responsibilities: This role is crucial for ensuring that ERP implementations are smooth and that employees are well-supported throughout the transition  CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

6 days agoFull-timeHybrid
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