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Sort by: relevance | dateCustomer Engagement Advisor
great conversations, meaningful customer interactions, and achieving results ? Do you enjoy working in a fast‑paced environment where no two days are the same- and where your development genuinely matters? If so, we’d love to hear from you.At Vhi, we are always interested in connecting with talented individuals who are passionate about delivering excellent customer service. These teams play a key role in supporting customers with their private health insurance needs, handling inbound enquiries from new and existing customers, and providing expert guidance across a wide range of health insurance products. By joining our talent community, you'll be among the first to be considered as suitable opportunities ariseOnce you’ve completed onboarding, you’ll unlock exciting opportunities to expand your skillset across Sales, Email, and Live Chat, giving you variety, growth, and long‑term career potential. These roles will commence on the 2nd November. 📍 Training: Fully on‑site🏠 After training: Flexible hybrid and on‑site working model What we offer As a member of the Vhi team, you will receive a comprehensive benefits package, which includes: This is a CF3, CF4 & CF5 role in line with central bank requirements.
Customer Service Advisor
Join Sky as a Customer Service Advisor in our Dublin contact centre earning €30,015 per annum plus bonus and benefits. It’s our people that make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you can split your time between home and the office. What you’ll do: • Manage a range of inbound calls from supporting our accessibility customers with all of their needs, managing and resolving customer complaints and supporting customers with technical queries or billing questions etc • Develop in-depth knowledge of our products and services and learn how to create engaging and meaningful conversations with customers. • Take the time to understand each customers needs and recommend Sky products to enhance their viewing, online and/or mobile experience. • Be a valued member of a supportive, fun, and friendly service team • As we operate in a fast changing environment, the responsibilities of this role may evolve over time to meet business and customer needs. • Be available to work 39 hours per week Monday – Friday between the hours of 8:45am & 7:00pm and Saturday 9:00am & 5.30pm What you’ll bring: • Exceptional listening skills to understand and address customer concerns effectively. • A passion for solving problems with creativity and determination and aim to resolve first time • The ability to empathise with customers and genuinely understand their needs. • A strong commitment to providing outstanding customer service and support Drive business performance by achieving daily, weekly and monthly KPI’s. The Benefits: There are reasons people can’t stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits. Individual Lifestyle • Free Sky TV, along with discounted broadband Health and well being • Discounts on external gyms • Cycle to work scheme • Private healthcare • Dental and other healthcare options Financial wellbeing • Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success • Annual Sharesave scheme and long service awards Inclusion: CVs aren’t everything. We’re more focused on who you are and the potential you’ll bring to Sky. That’s why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking the support button at the beginning of your application. Where you’ll work! You’ll be based at our brilliant Contact Centre at Burlington Plaza in the centre of Dublin, but we operate a hybrid model which allows you the flexibility to split your time between home and the office, if preferable.
Payroll Specialist
Key Responsibilities
