Donegal jobs in Donegal
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About SVP SVP is a large, national, voluntary organisation with extensive experience working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and employees, it is strongly committed to social justice and advocates for the creation of a more just and caring society. SVP is an equal opportunity employer committed to treating all individuals with dignity and respect. We are dedicated to protecting everyone we encounter from all forms of harm, abuse, neglect, and exploitation, in accordance with Irish equality legislation. All employees are expected to adhere to SVP’s Dignity & Respect and Safeguarding policies, including those relating to children and vulnerable adults. The founder of the Society, Blessed Frederick Ozanam, was a devout Christian, and his legacy of spirituality remains a key element of every Conference within the Society. It is normal practice within the Society that prayers are said at the beginning and end of Conference meetings or other meetings where members are present, as this underpins the ethos of the Society. Participation is not required. Purpose of the Role To provide support and assist the Manager in the operation of Vincent’s shops in a manner that reflects SVP’s high retail standards and maintains the professionalism and profile of the Society across all areas of operation. Guidance and Authority The post holder is expected to operate with considerable autonomy, referring matters to their line manager when significant resistance is encountered in implementing good practices or policies, when actions may place stakeholders such as children, vulnerable adults, scheme participants, volunteers, or the Society's reputation at risk, or when decisions could substantially impact the workload of others. Principal Accountabilities The role holder will be responsible for: Business Development • Effective resourcing (staff, volunteers, and stock). • Engage with shop customers to encourage volunteer recruitment. • Sustain substantial donations. • Replenish donation bags with SVP-branded bags and thank-you cards. • Review daily shop operations. • Ensure compliance with Shop Policies and Procedures Folder. • Recommend changes to improve customer care, retail standards, financial control, health and safety, and staffing. • Maximise financial contribution. • Price garments for maximum yield based on guidelines. • Deliver outstanding customer experience on every visit. • Minimise in-store costs (e.g., waste, utilities). Customer Service • Promote sales through a service culture. • Build two-way relationships with regular customers. • Gather feedback via surveys, focus groups, and events. • Promote thank-you cards and loyalty cards. • Enforce a consistent “meet and greet” policy. • Encourage regular self-assessment. • Use Vincent’s Retail checklist to assess atmosphere, displays, and after-sales service. • Maintain shop cleanliness and order. • Manage customer complaints. • Investigate and attempt resolution where possible. • Refer unresolved complaints to the Regional Retail Manager. Team Satisfaction • Foster a positive work environment. • Ensure all staff and volunteers are free from intimidation, harassment, or discrimination. • Provide work aligned with individuals’ skills and motivations. Compliance • Cash handling and reporting. • Complete the Cash Reporting Sheet daily. • Policy adherence. • Follow all SVP and Retail policies and procedures (provided in the shop’s folder). • Raise compliance concerns to the Regional Retail Manager. • Health and safety compliance. • Promote and ensure adherence to health and safety best practices and legislation. • Cash and stock control. • Address non-compliance through agreed action plans. • Report non-compliance immediately to the Regional Manager. • Operational risk reassessment. • Reevaluate risks in response to economic, legal, or procedural changes. • Collaborate with management or relevant departments to address issues. Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature, and high levels of local autonomy within the Society: • Acceptance of the dynamic of a complex, national, membership organisation and an understanding of how this contributes to and constrains the work. • Influencing others not under direct authority. Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required to work or attend training or meetings at another location. As much notice as reasonably practicable will be given of any such requirement or change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled but were unable to avail of on a particular occasion, including the reason for not availing of such rest period or break, within one week. The Society is committed to the Right to Disconnect Code of Practice, which applies to all employees regardless of where they work (office, service, home, or other remote locations) or their working pattern (core, shift, or flexible hours). Education, Experience, Knowledge and Skills Required Qualifications • Job holder should ideally be educated to Leaving Certificate standard. Experience • At least 2 years’ retail experience, ideally some of which has been gained in the community or voluntary sector. Knowledge • Knowledge of the Society and its mission and values. • Commercial awareness. Skills • Experience working in a customer-facing environment; motivated, with excellent customer care skills, confident communication, and a passion for helping people. • Excellent organisational skills. • A positive outlook with resilience and persistence in the face of barriers and setbacks. • Ability to display empathy, patience, and a well-developed sense of humour. • A keen eye for visual merchandising and display. • Self-motivated with pride and satisfaction in own work. • Outgoing and energetic; able to work independently and as part of a wider team. • Excellent numerical skills. • Willingness to work flexibly and provide cover for the Shop Manager when required. Personal Attributes • Honest and trustworthy. • Respectful. • Flexible. • Demonstrates sound work ethics. • Maintains confidentiality.
Team Member
Summary SHIFTS YOU ARE APPLYING FOR: 12.25hrs p/w; Mon 10:30 - 15:00; Wed 11:45 - 15:30; Thu 11:30 - 15:30 Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you’re needed to work on the salesfloor, your outstanding customer service skills will shine through. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: To be a successful Delivery Team Member you will have perfect stock available for our customers by: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Verification Officer
Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability. SGS’s Industries and Environment services help businesses ensure safety, sustainability, and compliance through testing, inspection, certification, and consulting—supporting sectors from manufacturing to infrastructure and environmental management Job Description
Healthcare Assistant
Availability required: Flexible, to be discussed at interview Overall Purpose of Job The purpose of the role is to enable the Members to achieve maximum independence in all aspects of daily living, by providing assistance in one or more of the following areas: personal care, domestic assistance, social and educational assistance, travel and companionship. Role takes place in the homes and communities of our Members. . Liaison There are several key relationships, which should be fostered and developed for the successful implementation of this role. Liaise and coordinate with other identified Home carers as required and maintain close communication with the ALS Coordinator / Scheduling staff . Training and Qualifications, required Minimum of 5 modules completed of the Major Award at QQI Level 5 in either Community & Health Services, Health Service Skills or Healthcare Support or other relevant qualification and a commitment to complete the major award. Experience of working with people in a caring role ( essential) Be reliable, trustworthy, and always maintain confidentiality Demonstrate excellent communication skills with a good level of spoken and written English Access to your own car ( preferred) . Behaviours Person centred approach An ability to build strong relationships Strong customer service focus Flexible approach to work High level of confidentiality Competencies Communicating and Influencing Motivating and Empowering Planning and Organising Quality and Customer Focus and Accountability What we Offer Salary range for this position is €16.20 – €18.03 per hour depending on experience Before 8am and after 8pm - Time and a quarter Sunday - Time and a half Public Holidays - Double time Paid inter-client mileage Sick pay scheme Maternity and paternity pay scheme Excellent working conditions Holiday pay at a rate of 8% of hours worked. PRSA Pension scheme available Bike to Work Scheme Employee Assistance Service A commitment to the on-going training and development of all employees CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
