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Sort by: relevance | dateCatering Assistant
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Catering Assistant to join our team based at Moy Park Dungannon. This is a great opportunity to join a world leading facilities management company. Working Pattern:
SLHW Director Of Nursing Mobile Vaccination Service
Job Title, Grade Code Director of Nursing (Band 2) HSE West and North West, Mobile Vaccination Service (North West) Remuneration The salary scale as of 01/02/2026 for the post is: €89,121 - 91,630 - 94,146 - 96,651 - 99,172 - 101,685 - 104,199 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies Campaign Reference SLHW2610 Closing Date Friday 3rd April 2026 at 12 Noon Proposed Interview Date (s) To be confirmed. Please note you may be called for interview at short notice. Taking up Appointment A start date will be indicated at job offer stage. Location of Post HSE West and North West Health Region - postholder will be located in the North West and will be based in either Letterkenny or Sligo HSE Offices.The specified location to be agreed on appointment. A panel may be formed as a result of this campaign for the Director of Nursing (Band 2), Immunisation/Vaccination Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. There is currently one permanent wholetime vacancy within the service. The health regions implementation programme may impact on this role, and as structures change, the job specification may be reviewed Informal Enquiries Dr Aine Mc Namara, Regional Director of Public Health, HSE West and North West Health Region E:mail: aine.mcnamara@hse.ie Phone: 091 775 200
DNE Staff Nurse General, Community
Informal Enquiries for the role: Primary Care Services Gonne Barry – Director of Public Health Nursing, Dublin North County Phone: 01 8953757 E-mail: gonne.barry@hse.ie Cathy Geraghty – Director of Public Health Nursing, Dublin North City & West Phone: 01 8975189 E-mail: catherine.geraghty@hse.ie Jackie Austin - Director of Public Health Nursing, Dublin North City & West Contact Number: 01 8976102 Email: jacqueline.austin@hse.ie HR Enquiries: Integrated Health Areas of Dublin North County and Dublin North City & West is committed to providing information and services which are accessible to all, if you have a recruitment related query or require accessibility assistance throughout any stage of the recruitment process, please contact: sinead.mcgee2@hse.ie As the post holder will be required to visit clients in their homes, or other sites, bringing the necessary equipment to carry out the duties of the role. This is not achievable via public transport, therefore in order to apply candidates must have a full driving licence and access to appropriate transport. There are currently a number of full time and part time vacancies in the North Dublin City, North County Dublin and North West Dublin. The Staff Nurse Community will assess, plan, implement and evaluate care to the highest professional and ethical standards within the model of nursing care practiced in the relevant care setting. The Staff Nurse - Community will provide holistic, person centered care, promoting optimum independence and enhancing the quality of life for service users. Primary Care Services The staff appointed to these posts will work within Primary Care in the PHN service; working as part of multi-disciplinary teams delivering a coordinated approach to client care. The Community RGN will be expected to maintain a high standard of nursing care, to share responsibility with the community nursing team for the management of nursing care and the patients’ environment and to maintain a high standard of professional and ethnical responsibility. The work base will be the Primary Care Centre. Care is delivered in the client’s home and also in the clinic setting. Staff are eligible to claim travel allowance for work related travel. For full details please click on job specification below. For further support on applying for this role please refer to: https://www.rezoomo.com/contentfiles/hselearning/mod1/story.html Your application must be your own work and reflect your own experiences, competencies and skills. Do not use AI to complete the application form.
RHM-- - Senior Physiotherapist In-patients
RHM-03-26-106 Senior Physiotherapist In-Patients Regional Hospital Mullingar Location of Post: Senior Physiotherapist In-Patient Service, Medical/Surgical Wards, Regional Hospital Mullingar. There is currently 1.0 WTE permanent vacancy. A panel will be formed as a result of this campaign from which current and future; permanent and temporary vacancies of full or part-time duration may be filled. Informal Enquries: We welcome enquiries about the role. Rachel Clerkin Physiotherapy Manager Tel : 0861724801 Email: rachel.clerkin@hse.ie HR Point of Contact: DML is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: William Wang HR Recruitment Officer HSE Dublin and Midlands Email: William.wang@hse.ie Tel: 087 325 1532 Purpose of Post: · To be responsible for the provision of a high-quality In -Patient Physiotherapy service in accordance with standards of professional practice · To work in conjunction with other team members in co-ordinating and developing the service to meet the needs of the population it serves in line with the objectives of the organisation · To work with the Physiotherapy Manager in ensuring the co-ordination, development and delivery of a quality, client centred physiotherapy service across and between networks in the geographical area · To carry out clinical and educational duties as required Eligibility Criteria Qualifications and/ or experience . Statutory Registration, Professional Qualifications, Experience, etc (a) Candidates for appointment must: (i) Be registered, or be eligible for registration, on the Physiotherapists Register maintained by the Physiotherapists Registration Board at CORU. See attached link for current approved physiotherapy qualifications https://coru.ie/health-and-social-care-professionals/education/approved-qualifications/physiotherapists/physiotherapists-approved-qualifications.html AND (ii) Have three years full time (or an aggregate of three years full time) post qualification clinical experience. AND (iii) Have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office. AND (iv) Provide proof of Statutory Registration on the Physiotherapists Register maintained by the Physiotherapists Registration Board at CORU before a contract of employment can be issued. 2. Annual registration (i) On appointment, practitioners must maintain annual registration on Physiotherapists Register maintained by the Physiotherapists Registration Board at CORU AND (ii) Practitioners must confirm annual registration with CORU to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). 3. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 4. Character Each candidate for and any person holding the office must be of good character. Note 1*: Section 91 candidates are individuals who qualified before 30 September 2016 and have been engaged in the practice of the profession in the Republic of Ireland for a minimum of 2 years fulltime (or an aggregate of 2 years fulltime), between 30th September 2011 and 30th September 2016 are considered to be Section 91 applicants under the Health and Social Care Professionals Act 2005. Post Specifics: · Demonstrate depth and breadth of experience in the clinical area: Acute Wards/Respiratory (med/surg/neuro/geron/resp) Demonstrate evidence of continuous professional development (CPD) in their chosen area(s).
RHM-- - Chef
RHM-03-26-97 Chef Grade I Regional Hospital Mullingar Location of Post: Regional Hospital Mullingar, Catering Services an Ospidéal Réigiúnach an Mhuileann gCearr, Seirbhísí Lónadóireachta There is currently 1 permanent whole-time vacancy available in Regional Hospital Mullingar, Catering Services A panel may be formed as a result of this campaign for Chef Grade 1, from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquries: We welcome enquiries about the role. Contact: Karl de Lacy, Non Clinical Services Manager Tel : 044 9394292 for further information about the role. HR Point of Contact: DML is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: Anto George HR Recruitment Officer HSE Dublin and Midlands Email: Anto.George@hse.ie Tel: 087 399 8614 Purpose of Post: · The expected successful candidate will support and work with the Catering Management, Senior Chef and the staff team to progress food service developments and quality improvements. · He/she will have specific responsibilities for stock management and rotation in conjunction with catering management and the chef team. They will assist the Senior Chef and take overall responsibility in their absence. The successful candidate will, after a period of training work between all sections in the main kitchen, which will involve regular rostered duties in order to maintain specific competencies for the roles. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications Experience, etc. (a) Eligible applicants will be those who on the closing date for the competition: (i) Have obtained a Professional Cookery award at minimum Level 6 on National Framework of Qualifications (NFQ) or equivalent maintained by the Quality and Qualifications Ireland (QQI). Or (ii) Have obtained an equivalent qualification to (i) from another jurisdiction. Or (iii) Be currently employed as a Chef in the Irish Health Service. And (iv) Candidates must possess the requisite knowledge and ability, including a high standard of suitability and professional ability, for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specifics: Experience in cookery for dietary requirements. • Experience in the management of food hygiene. • Supervisory/Team management experience. • An understanding of computer systems and including Nutritics and online ordering processes • An understanding of 2019 National Nutrition & Hydration for Acute Hospitals • Food Safety Skills for Management & HACCP (Level 3)
Dispenser/trainee Dispenser
We have an excellent opportunity for a qualified Part Time Dispenser/Trainee Dispenser to work in our Belvoir branch in Belfast. Working 12 hours per week, between the hours of 1.30pm to 5.30pm Wednesday to Friday, according to the rota. Additional hours may be required from time to time. Working as part of a team duties can include; sales of over the counter medicines, providing customers with information on symptoms and products, prescription receipt and collection, date checking, and the ordering, receiving and storing of pharmaceutical stock. Applicants must have excellent communication skills and have the ability to work accurately with attention to detail. Essential Criteria
Clinical Nurse Manager
CORLANN LIMERICK REGION CLINICAL NURSE MANAGER 1 – Permanent Full Time contract Integrated Services Limerick Closing date for receipt of completed application forms is Thursday 26th March 2026 Short listing of applications may apply Canvassing will disqualify Panels may be formed as a result of the interview process. Candidates who are placed on a panel will be considered for subsequent vacancies, for a period of up to one year, for this grade. These vacancies could be for part time, relief hours, fixed term or temporary positions. Corlann an Equal Opportunities Employer
MRHP-- - Cardiac Physiologist
Cardiac Physiologist (Staff Grade) MRHP-03-26-101 Midland Regional Hospital Portlaoise Location of Post: Midland Regional Hospital Portlaoise There is currently one permanent , whole-time Cardiac Physiologist (Staff Grade) vacancy available in the Cardiology Department in the Midland Regional Hospital Portlaoise. A panel may be formed as a result of this campaign for a Cardiac Physiologist (Staff Grade) from which current and future, permanent and specified purpose vacancies of full-time or part-time duration may be filled. Informal Enquiries: For further information about the role, please contact: Dolores Fall Operations Manager Midland Regional Hospital Portlaoise Email: dolores.fall@hse.ie Tel: 057 869 6376 HR Point of Contact: The HSE Dublin and Midlands is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: Sophie Larkin Human Resources Team Lead HSE Dublin and Midlands Email: sophie.larkin@hse.ie Tel: 087 703 1406 Purpose of the Post: The Cardiac Physiologist (Staff Grade) will provide support as part of a team in the provision of a comprehensive quality Cardiac Diagnostic service. The successful candidate must be familiar with the techniques and range of equipment used in current medical practice for the diagnosis, treatment and care of cardiac patients and be fully competent in performing all such investigations. Eligibility, Qualifications and / or Experience: 1. Professional Qualifications, Experience, etc. (a) Candidates must at the latest date of application: - (i) Possess the BSc in Clinical Measurement from the Dublin Institute of Technology. OR (ii) Possess the BSc in Clinical Measurement from the Technological University Dublin (TU Dublin). OR (iii) Possess an equivalent relevant scientific qualification (Level 8) as confirmed by the Irish Institute of Clinical Measurement Science (IICMS). OR (iv) a) Possess the Certificate in Medical Physics and Physiological Measurement (MPPM) from the Dublin Institute of Technology. OR b) An equivalent scientific qualification as confirmed by the Irish Institute of Clinical Measurement Science awarded in or before 2005 (See Note 1*) . AND (b) Candidates must have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office. Note 1* In exceptional cases, where the IICMS are not in a position to validate pre 2005 qualifications, the Clinical Measurement Physiologists experts on the eligibility / selection board may, at their discretion, deem as eligible: HSE applicants who are currently employed as Clinical Measurement Physiologists, and who were employed in or before 2005, on the presentation of proof of their qualification(s) that was acceptable on the commencement of their employment. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements: Demonstrate depth and breadth of experience in Cardiac Echoes and experience in pacemaker / ICD / CRT as relevant to the role.
Youthreach Resource Person
Job Purpose: Youthreach is an integral part of the national programme of second-chance education and training in Ireland. It is directed at early school leavers aged between 15 and 20 years and operates on a fulltime, year-round basis. Participation in Youthreach offers young people the opportunity to identify and pursue viable options within adult life and provides them with opportunities to acquire recognised certification. All staff and learners in Youthreach will participate in the Youthreach Quality Framework Initiative for planning, evaluation and validation purposes. The Resource Person, who reports to the Youthreach Co-Ordinator on a day-to-day basis, is a core member of the Youthreach staff team. YRR426 – Resource Person - working 7hrs 00 mins per week (4hrs instruction, 3hrs administration). They are not only involved in direct teaching duties, but also works closely with centre management in the overall planning, delivery and evaluation of the programme. KEY TASKS: Duties will consist of those appropriate to the position (as set out in C.L. 12/03) which will be assigned to the appointee from time to time by the Youthreach Centre Co-Ordinator / Adult Education Officer / Director FET / Chief Executive / Deputed Officer: The Youthreach Resource Person will work with the Co-Ordinator and the whole staff to: • Keep up to date with the main curriculum and policy developments (local, national & EU) in the area of youth education, training and development, particularly as they relate to their subject area. • Assist in the implementation of a comprehensive and relevant Centre Development Plan for the Youthreach Programme. • Participate fully in the internal evaluation process as set out in the Youthreach Quality Framework. • Meet the statutory requirements set down by QQI, e.g. Quality Assurance, Programme Validation and Learner Assessment. • Develop and deliver a number of specific learning programmes / courses, in line with programme needs. • Conduct initial, formative and summary assessment of trainee’s work in ways that are appropriate and professional and facilitate achievement of recognised certification. • Assist in the provision of first-line guidance and information to the young people and their parents/guardians, as appropriate. • Contribute to the development of Mayo, Sligo and Leitrim E.T.B. Health and Safety policies and procedures and implement these in ways that promote the health, safety and welfare of Youthreach trainees, staff and visitors. • Produce high quality work-related written reports / documents, as requested by the Centre Co-Ordinator / Adult Education Officer / Director FET / Chief Executive / Deputed Officer. • Perform a range of administrative duties relevant to the post, as directed by the Programme Co-Ordinator. • Participate in relevant training opportunities and use work activities to enhance his/her own professional development, on an on-going basis. • Provide locally agreed substitution cover for absent staff and supervise trainees as necessary during breaks and at opening and closing of the centre. • Perform other job-related tasks, as may be assigned from time to time by the Centre Co-Ordinator / Adult Education Officer / Director FET / Chief Executive / Deputed Officer. Partnership Working ▪ Work in partnership with personnel right across Mayo, Sligo and Leitrim E.T.B. Further Education & Training Service to promote integration and enhance Youthreach provision. ▪ Work in partnership with relevant community, voluntary and statutory personnel, agencies and groups in the Sligo area to ensure that the Youthreach Centre is embedded within the local community, and meeting the identified needs of young people from that area. ▪ Consult with local stakeholders to develop and implement strategies that will maximise the use of the centre to the benefit of the young people, their parents and families. This job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him / her from time to time by the CE and to contribute to the development of the post while in the role. QUALIFICATIONS: The Youthreach Resource Person will have: • A recognised relevant third level qualification. Desirable: • Qualifications and work experience in delivering Engineering. • Relevant experience of working with young people, preferably early school leavers. • Working knowledge of a range of assessment and accreditation systems and procedures; e.g. QQI; Leaving Certificate Applied; Junior Certificate; etc. • A working knowledge of a range of teaching and learning methods and approaches appropriate to early-school leavers. PROFESSIONAL SKILLS: The Youthreach Resource Person will be highly competent in: • Working as a member of a team. • Using Information and Communication Technologies. • Managing a classroom. • Facilitating groups of learners. PERSONAL ATTRIBUTES: The Resource Person will have: • Commitment to working from an adult education model • Excellent interpersonal skills • High levels of motivation, flexibility and creativity • Ability to work under pressure, and to tight deadlines • Excellent organisational skills Terms and conditions of employment: As per the Department of Education & Youth directives. The Office The normal working week is 7 hours 00 mins (4hrs instruction and 3hrs administration). The holder of the office shall not engage in any gainful occupation, other than as an employee of MSLETB, to such an extent as to impair the performance of his or her duties as an employee of MSLETB or in any occupation which might conflict with the interests of MSLETB or which might be inconsistent with discharge of his or her duties as an employee of MSLETB. Probation The successful candidate shall serve a probationary period in accordance with the terms set out in MSL ETB’s Probationary Policy. Salary The salary shall be fully inclusive and shall be as determined from time to time. Holders of the office shall pay to MSLETB any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services which they are required by or under any enactment to perform. Salary scale as per Circular Letter 0007/2026. Salary scale and entry point on this scale will be determined in accordance with Circulars issued by the Department of Education & Youth. The current salary scale for Youthreach Resource Person is as follows. IMPORTANT NOTICE RE: SALARY: As per DE guidelines, new appointees who are entering this grade for the first time will start at the minimum point of the scale. Incremental credit may only apply, if, immediately prior to appointment, the appointee is already a serving Civil or Public Servant. Rate of remuneration may be adjusted from time to time in line with Government pay policy. Starting Salary is not subject to negotiation. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the relevant legislation and Department of Education & Youth sick leave circulars. Location/Base Your normal place of work will be located in the Youthreach Centre, Unit 10, Cleveragh Business Centre, Sligo. Transfers to a different Youthreach Centre will be subject to the terms of the TUI/IVEA Transfer Agreement. Start Date MSLETB shall require a person to whom an appointment is offered to take up such appointment within a period of not more than 6 weeks and if they fail to take up the appointment within such period or such long period as the MSLETB in its absolute discretion may determine, MSLETB shall not appoint them. Business Travel When absent from home and headquarters on duty, appropriate travelling expenses and subsistence allowances will be paid subject to the normal Civil Service regulations. Superannuation Contributions Persons who become pensionable officers of MSLETB who are liable to pay Class D rate of PRSI contribution will be required, in respect of their superannuation, to contribute to MSLETB at the rate of 5% of their pensionable remuneration. Persons who become pensionable officers of MSLETB, who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to MSLETB at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children).
BTEI Adult Educator
Initial Duties and Responsibilities: Responsible to the centre manager, on a day to day basis, for the delivery of the part-time programmes, currently ABE but that may change. Direct learner engagement in keeping with programme needs as required by KWETB. Provide assigned ad-hoc or scheduled individual and group support sessions to learners. Deliver specific workshops/one-off sessions to learner groups that complement the programme including specific information sharing and facilitation to support identification of progression routes. Deputise for the Coordinator as required. Administrative duties relevant to the post, including maintenance of in-house IT and data management admin systems (PLSS/QBS, DCS etc.), learner contact, timetabling, recruitment of learners, course promotion, etc. Support outreach work by engaging with external stakeholders to identify local education and training needs, representing the interests of the ETB. Engage with internal stakeholders including the Guidance Service, Training Services and other programmes to facilitate an integrated response to meeting the needs of learners and groups. Promotion of the local FET services and of KWETB through many and various means and platforms. Work with the programme management and staff team in organising events that support the programme delivery, enhance the profile of the service, centre or the KWETB, and/or celebrate learner/group achievements. Assist with ongoing development, monitoring and evaluation of programmes, courses and workshops. Support the mission and ethos of the ABE Service and maintain the values of KWETB. Work with the Coordinator in the planning, delivery and evaluation of appropriate responses to education and training needs, including the identification and implementation of indicators for education and training outcomes for learners. Conducting interviews and/or assessment both formative and summative of learners. Support the Coordinator with the induction of new tutors and teachers including in the areas of Quality Assurance, KWETB processes, Child Protection, service specific processes as appropriate. Support tutors and teachers to identify Continuous Professional Development (CPD) needs and to access CPD resources. Provide locally agreed substitution cover for absent staff. Comply with KWETB Quality Assurance policy and procedures. To ensure timetables/schedules are adhered to. To record and ensure the return of materials, resources and other equipment. To identify materials and equipment (including ICT) required for the delivery and support of the teaching and learning process. To attend and engage in staff meetings, staff development and training. To obtain feedback from learners regarding course content, delivery and quality assurance. To participate in appropriate continuous professional development and training as agreed with management. To maintain full and accurate records/registers as advised by the Adult Education Officer / Director of Further Education and Training. To carry out the lawful orders of the Chief Executive Officer, and to fulfill the rules and requirements of the Minister for Further and Higher Education Research Innovation and Science. Carry out any other duties appropriate to the grade which may be assigned from time to time. The above list of accountabilities may be varied having regard to the changing needs of the Scheme and the terms of the post can include delivery of responses to unpredictable work demands as they arise. Attendance, Salary Scale and Leave The successful candidate will work for 30 hours per week. Attendance outside of normal hours may be required. The salary scale is currently €32,167.44 - €58,031.08 approx. (*Long Service Increment) per annum. Starting salary will be point 1 of the scale, €32,167.44 approx. Qualifications and Experience requirement • At least NFQ Level 7 qualification in the area of adult and further education AND • A minimum of two years’ experience in a skilled capacity in the further education and training sector AND • A full clean drivers’ licence • Ability to work flexibly Person specification • Experience and understanding of working with adults with unmet literacy, language, numeracy or digital skills needs • Ability to work on own initiative or as part of a team • Excellent communication, interpersonal and writing skills • Is proficient working with different types of information processes e.g. databases, presentation technology, MS Office, Social Media Competencies A number of key competencies have been identified as being essential for the effective performance of the role and function of BTEI Adult Educator. These competencies are as follows: Team Work • Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate • Utilises own leadership skills as appropriate • Offers own ideas and perspectives working in a collaborative manner • Utilises own experience in the FET sector to contribute to development of an effective and dynamic team • Understands own role in the team and performs to a high standard • Has good communication and presentation skills including group work skills • Shows respect for colleagues and co-workers • Utilises own conflict management skills to contribute to a healthy team dynamic Information Management / Processing • Approaches and delivers all work in a thorough and organised manner • Follows procedures and protocols, understanding their value and the rationale behind them • Keeps high quality records and produces high quality reports • Suggests new ways of doing things better and more efficiently • Is proficient working with different types of information processes e.g. databases, presentation technology, MS Office, social media Delivery of Results • Utilises own knowledge and experience in the FET sector to influence decision making • Takes a leadership role when required and acts with confidence and authority • Takes responsibility for projects and sees them through to the appropriate conclusion or next phase • Completes work in a timely manner • Adapts quickly to new ways of doing things • Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes • Identifies and appreciates the urgency and importance of different tasks and works to deadlines • Demonstrates initiative and flexibility in ensuring work is delivered in a variety of settings • Is self-reliant and uses judgment on making decisions and offering guidance to management, colleagues, or to service users Customer Service and Communication Skills • Actively listens to others and tries to understand their perspectives / requirements / needs • Understands the steps or processes that learners and other stakeholders must go through and can clearly communicate these • Has empathy for adult learners and an awareness of the challenges for learners engaging in lifelong learning • Builds trusting and supportive relationships with learners, tutors and teachers, colleagues and service users • Is respectful, courteous and professional, remaining composed, even in challenging circumstances • Can be firm when necessary and communicate with confidence and authority • Communicates clearly and fluently in various settings Specialist Knowledge, Expertise and Self Development • Clearly understands the role, objectives and targets of Further Education and Training and how they fit into this work • Understands the role of Lifelong Learning in personal, community and economic development • Clearly understands the role of Quality Assurance and maintaining educational standards in both unaccredited and accredited programme provision • Is committed to self-development and continuously seeks to improve personal performance • In the Adult Basic Education Service: Experience working with adult literacy services Drive and Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service • Serves the Government and people of Ireland • Is thorough and conscientious • Is enthusiastic and resilient, persevering in the face of challenges and setbacks • Is personally honest and trustworthy • At all times, acts with integrity
