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IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment. The purpose of this role is to provide day to day support to the ROC Service Coordinator in the development, operation, and expansion of person-centered services in Cork, in line with the IWA standards for Community Centre Services. The person will work with the Service Coordinator and staff to achieve service goals as well as actively delivering of a range of capacity building/social and independent living skills programmes. The person will also support and assist with fundraising activities. Liaison For success in the above post there are several key relationships which must be fostered and developed. Within IWA those will be association staff, in particular the Service Coordinator and those involved in the provision of the services, as well as direct contact with IWA members and service users. Externally it will involve liaison with the staff of the relevant voluntary and statutory organisations in the area. . Main Duties and Responsibilities To support the implementation of the Associations standards for Community Centre Services as directed by the Service Coordinator To develop, implement and support the evaluation of a range of capacity building programmes and mainstream training programmes which respond to service user requirements. To identify and develop opportunities in partnership with service users enabling them to increase their social participation and lead full, active, and independent lives in their own communities To support the Service Coordinator in ongoing monitoring and evaluation of the operation of the services To accompany and support service users on annual holidays, outings, social and day trips as required by Service Coordinator and provide personal care for service users while in attendance at services Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to. To maintain working rotas and carry out day-to-day administrative duties associated with IWA Services, ensuring accurate records are kept in relation to projects, programmes and services provided. and identify new opportunities for service development To mentor and support IWA staff to ensure the services meet the standards of the Association To develop and support the volunteer programme within the service To actively ensure that standards and practices regarding health and safety are fully adhered to in all areas of the community centre service To focus on the inclusion of people with disability within their wider community and develop links within the community to support this To support and mentor all ROC staff in their day-to-day duties To avail of opportunities to heighten the profile of IWA in the local community in order to promote a positive attitude towards disability within the community To perform such other duties as may be assigned from time to time by the Service Coordinator PERSON SPECIFICATION Training, Experience and Qualifications Qualification at Level 6 or higher such as QQI Supervisory Management Skills; BA in Social Care or equivalent (Occupational Therapist / Community Work / General Management) is essential Some previous experience in the areas of training or facilitation is required Knowledge and Skills The ability to make operational decisions and possess good problem-solving skills is essential Excellent computer and administration skills (Microsoft Office & Database Management) are essential An awareness and understanding of the needs of people with physical and sensory disabilities or a marginalized group is desirable Experience of working with people with disabilities is desirable Leadership experience is desirable Experience of Quality systems and maintenance of same an advantage A full driving license is a requirement. . Behaviours The ability to work as part of a team and on own initiative Person centred approach An ability to build strong relationships at all levels Strong customer service focus Be of good character Remuneration & Benefits The current pay scale is subject to a 9.25% pay increase over the next 2 years (2025 upto October 2026), aligning with the recent WRC agreement aimed at enhancing pay adjustments within Section 39 organizations. Salary between €26,477.88 and €40,450.44 (DOE) Excellent working conditions Training & development opportunities 25 days annual leave pro rata Employee Assistance Service CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Healthcare Advisor
Job Description Healthcare at Boots is changing! We are re-imagining the healthcare to make it more accessible and exciting in stores and online. Customers will experience healthcare in a re-inspired, modern environment where they can be offered personalised and expert advice. This is where our Healthcare Advisors come in with their in-depth knowledge across health and wellness to enhance every customer and patient’s experience About the role As a Healthcare Advisor, your role will be to deliver complete care by giving advice on healthcare products and services. You will also: We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/ireland Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Sales Administrator
Job Title: Sales Administrator Contract Type: Permanent Contracted Hours: Part Time & Full Time hours available Location: Boucher Road, Belfast Salary: £27352 (pro rata) per annum A Bit About Dreams & Sofatime… Our mission is to be the first choice for beds & sofas in Ireland; to make every customer experience with us exceptional. That’s what makes us different! This role will be based in our flagship store on Boucher Road, Belfast. You can expect a fun, challenging and rewarding environment where everyone works together as one team. You will play a crucial part in the branch as a key contact for administration, supporting both the in-branch team and Head Office. We offer a range of benefits including a generous staff discount scheme, enhanced maternity/paternity leave and more. Your Branch Manager will ensure you have the best possible start to your career with us. Your New Role You will be responsible for delivering strong, reliable administration across all areas of the branch. This is a varied and important role with a strong customer focus, particularly over the phone. Your duties will include, but are not limited to: Customer Liaison & Communication Acting as a first point of contact for customers, including regular telephoning of customers to provide updates, confirm delivery bookings, resolve queries and offer exceptional support. Customer coordinator duties including stock updates, initial customer care calls and follow-up communication. Ensuring a professional, friendly and proactive approach to every customer interaction. Back Office Administration Email management and prompt communication with customers and colleagues. Managing and maintaining the rota system. Assisting with banking management and completing daily administrative checks. Processing paperwork, placing orders, raising maintenance tickets and supporting day-to-day branch admin. Stock Control & Operational Support Accountability for booking in customer deliveries, including confirming details via telephone. Managing stock control, including goods inwards, stock checks and general stock organisation. Receiving stock transfers on the system and flagging missing or faulty items. Supporting stocktakes by extracting system data, assisting with physical counts, entering figures and reporting results to Head Office, including helping investigate discrepancies. Supporting the branch team with weekly marketing communication, including price changes, promotions and replenishment needs. Health & Safety Management Supporting and maintaining branch health & safety compliance, ensuring procedures and documentation are followed correctly. To Succeed in This Role… You will have a strong administration background, excellent attention to detail and be confident using Microsoft Office. Strong communication skills, particularly over the phone are essential, as you will be regularly liaising with customers and supporting colleagues across the company. You will be organised, proactive and able to manage multiple responsibilities in a fast-paced retail environment. This role has traditionally worked well Monday to Friday, but some weekend work may be required depending on business needs. Benefits Length of service awards. Generous staff discount. Free on site parking. Enhanced Maternity and Paternity. Smoke break exchange - allowing 1 extra day leave each year.
Food Service Assistant
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based at Causeway Lounge, Belfast International Airport. This is a great opportunity to join a world leading facilities management company. Working Pattern:
Support Worker
Support Worker (Multiple Vacancies) Location: Duffcarrig Services, Co. Wexford Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. Please apply to be considered for the following vacancies: • Support Worker – Permanent Full Time (78 hours per fortnight) • Support Worker - Permanent Part Time Relief (36 hours per fortnight) X2 • Support Worker - Permanent Part Time Relief (36 hours per fortnight) Waking Nights • Support Worker - Permanent Part Time Relief (30 hours per fortnight) The role of a Support Worker Support Workers provide a key-working caring role for a group of People Supported by the Services. They are responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with the development of their Individual Plans and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. · Competitive Rates of Pay (€34,036 - €47,454 pro-rata) · 22 days Annual Leave · Defined Benefit Pension Plan · Flexible Working Hours · Full Training provided · Full & Part-Time Work · Career Progression · Sick Pay Benefits · Employee Assistance Program Click here to view our full range of benefits The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Team Member
Costa Coffee requires a Team Member for our store in Tullamore Retail park who is fully flexible throughout the week. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Aquatics Assistant
Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland. Maxi Zoo Ireland are driven by the desire to make the life of pets and pets owners simpler, better and happier. Maxi Zoo Ireland are currently recruiting for an Aquatics Assistant for our Dundalk store. Why join us? CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Front Office Coordinator
Main purpose of job To be responsible to the Operations Manager (Belfast Castle/Malone House) for the provision of a reception front of house and clerical support facility, dealing with function enquiries to promote and sell the available facilities and to liaise with customers in all aspects of room bookings, including the processing of such. To assist the relevant manager with on-site complaints and issues that arise. Summary of responsibilities and personal duties 1. To promote and sell the facilities of Belfast Castle and Malone House for conferences, wedding receptions and other commercial and social events and to make appointments and conduct show-rounds as required. 2. To be the first point of contact for users entering the facilities, and provide relevant information and answer queries as requested including those relating to the history of the building, including ensuring that all contractors sign in and out of the visitors register. 3. To deputise as required, within their own sphere of responsibility, for the Operations Manager (Belfast Castle/Malone House) and in their absence liaise with identified personnel as required. 4. To deal with complaints and liaise with the relevant statutory body as required in conjunction with the Operations Manager. 5. In the absence of the manager(s) be responsible for evacuating the building and liaise with emergency services according to evacuation procedures. 6. To reset appropriate security alarm systems and page appropriate management to deal with security or other problems arising, as per operational procedures. 7. To liaise with the franchised catering company, as required, to ensure they are notified of bookings and other requirements, including providing administrative support such as typing of menus, table plans and invoices and taking restaurant bookings. 8. To operate all support systems, procedures and records, including issuing contracts and preparing invoices. 9. To deal with function enquiries in all aspects of room bookings and specific requirements, including AV equipment hire and room set ups. 10. To undertake the full range of clerical and administrative duties as required, including assisting with the completion of rotas and timesheets and associated issues. 11. To receive monies and issue receipts for catering payments and gift vouchers, etc on behalf of the franchised catering company, and undertake additional cash handling duties including control of float, sale of sundry items and taking of deposits for room hire, in accordance with the relevant procedures. 12. To assist with the management of ancillary facilities to the main venues including sales, collection of purchases, catalogues, compiling final summary of accounts for Higgin Gallery, signing-in register for staff, issuing of keys. 13. To implement the policies of Belfast City Council and comply with the procedures of the Place and Economy Department. 14. To assist in training staff as requested by the appropriate manager, including placement student and casual staff. 15. To administer basic first aid when required and take appropriate remedial action to avoid any reoccurrence of accidents and complete relevant documentation as required in accordance with relevant procedures. 16. To be the responsible person and administer the legal agreement required to facilitate civil wedding services and civil partnerships and ensure all services run to the specified time schedule. 17. To participate in all induction and in-service training provided by Belfast City Council and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence management, disciplinary and grievance procedure. 18. To act in accordance with the council and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation. 19. To undertake the duties in such a way as to enhance and protect the reputation and public profile of the council. 20. To undertake such other relevant duties as may from time to time be required. This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description, but which are commensurate with the role. Essential criteria Experience Applicants must , as at the closing date for receipt of application forms, be able to demonstrate on the application form, by providing personal and specific examples, at least one year’s relevant experience, in each of the following two areas: a) using standard Microsoft Office programmes; and b) working in a customer facing environment, which must include cash handling duties. Desirable criteria In addition to the above experience, Belfast City Council reserves the right to short-list only those applicants who, as at the closing date for receipt of application forms: · in the first instance, can demonstrate, by providing personal and specific examples on the application form, at least two years’ relevant experience in each of the two aforementioned areas (a) and (b); and · in the second instance, have at least five GCSEs (grades A – C) including English, or equivalent relevant qualifications. Special skills and attributes Applicants must also be able to demonstrate evidence of each of the following skills and attributes which may be tested at interview: Communication skills: The ability to communicate effectively both orally and in writing with members of the public and internal and external customers. Customer care skills: The ability to deal effectively with both internal and external customers to create a good impression and enhance and protect the image of Belfast City Council. Organisational and work planning skills: The ability to prioritise workload to achieve team objectives. Team working skills: The ability to work individually and in a team to achieve team objectives. Information technology skills: The ability to use a range of standard office packages and finance packages. Performance management skills: An understanding of the principles of performance management and the importance of continuous improvement within the workplace. Health and safety awareness: An understanding of basic health and safety responsibilities. Financial skills: the ability to undertake basic cash handling duties including taking monies and issuing receipts.
